Honeywell CT50 User manual

Dolphin CT50
Mobile Computer
with Android™ 6.0 Operating System
User Guide

ii Dolphin CT50 Mobile Computer User Guide
Disclaimer
Honeywell International Inc. (“HII”) reserves the right to make changes in specifications and
other information contained in this document without prior notice, and the reader should in all
cases consult HII to determine whether any such changes have been made. The information
in this publication does not represent a commitment on the part of HII.
HII shall not be liable for technical or editorial errors or omissions contained herein; nor for
incidental or consequential damages resulting from the furnishing, performance, or use of
this material. HII disclaims all responsibility for the selection and use of software and/or
hardware to achieve intended results.
This document contains proprietary information that is protected by copyright. All rights are
reserved. No part of this document may be photocopied, reproduced, or translated into
another language without the prior written consent of HII.
Trademarks
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Microsoft, Windows are either registered trademarks or registered trademarks of Microsoft
Corporation in the United States and/or other countries.
The Bluetooth trademarks are owned by Bluetooth SIG, Inc., U.S.A. and licensed to
Honeywell.
Other product names mentioned in this manual may be trademarks or registered trademarks
of their respective companies and are the property of their respective owners.
Patents
For patent information, see www.hsmpats.com.
Copyright © 2016 Honeywell International Inc. All rights reserved.

Contents
Dolphin CT50 Mobile Computer User Guide iii
Contents
Customer Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Product Service and Repair . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Send Feedback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Hearing Aid Compatibility (HAC) . . . . . . . . . . . . . . . . . . . . . . . . . . viii
1 About the Computer Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
About the Dolphin CT50 Mobile Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
About the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Charge the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Change the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
About the Battery Status Icon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Change the Battery Status LED Behavior . . . . . . . . . . . . . . . . . . . . . . . . . 11
Check the Battery Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
About Battery Life and Conservation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Battery Recommendations and Safety Precautions. . . . . . . . . . . . . . . . . . 13
Enable Airplane Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Power On the CT50. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Unlock the Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Set a PIN to Protect the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Use Gloves with the Touch Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
About the Good Read LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Configure the Screen Backlight. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
About the Audio Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Adjust Ringtone and Notification Volume . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Enable Vibrate Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Audio Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Insert a microSD Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
How to Transfer Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
How to Browse Files on the CT50. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Accessories for the CT50 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Contents
iv Dolphin CT50 Mobile Computer User Guide
2 About the User Interface and Applications . . . . . . . . . . . . . . . . 25
About the User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
About the Home Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Navigation and Function Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
About Status Bar Icons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Remap a Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
View Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Manage Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Customize the Home Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Customize the Favorites Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Use Google™ Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
About Screen Gestures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Set the Time Zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
About Honeywell Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Download Honeywell Launcher. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Unlock Developer Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
3 About the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
About the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
How to Scan Bar Codes as Keyboard Input . . . . . . . . . . . . . . . . . . . . . . . . 36
Change the Scanner Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Restore Default Scanner Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Scanners Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Data Processing Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Symbology Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Decode Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Imager Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Trigger Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Notification Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Scan a Bar Code. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
4 Use the Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
About the Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Activate the UMTS Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Activate the CDMA Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Make a Phone Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Answer the Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Switch Apps During a Phone Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Contents
Dolphin CT50 Mobile Computer User Guide v
Check Your Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Set Your Voicemail Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Change Voicemail Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Make an Emergency Phone Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Switch Between Network Carriers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Configure Phone Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
5 Use the Camera. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
About the Color Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Adjust the Camera and Video Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
How to Zoom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Change Camera Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Take a Photo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Record a Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Change Video Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
6 Configure the Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
How to Configure the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Start the Settings App . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
About the Structure of the Settings App. . . . . . . . . . . . . . . . . . . . . . . . . . . 59
About Network Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Connect to a Wi-Fi Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Configure Proxy Settings for a Wi-Fi Network. . . . . . . . . . . . . . . . 63
Disable Wi-Fi Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Connect to an Ethernet Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
How to Connect to Virtual Private Networks . . . . . . . . . . . . . . . . . . . . . . . 65
Add a VPN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Connect to a VPN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
About Wireless Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
About Certificates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Load a Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Disable or Remove Certificates. . . . . . . . . . . . . . . . . . . . . . . . . . . 67
About Bluetooth Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Connect a Bluetooth Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Configure Bluetooth Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Contents
vi Dolphin CT50 Mobile Computer User Guide
Rename or Disconnect a Paired Device. . . . . . . . . . . . . . . . . . . . . . . . . . . 70
About Serial and USB Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
About Near Field Communication (NFC). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
7 Manage and Maintain the CT50. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
How to Upgrade the System Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
How to Restart the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Reset the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Clean Boot the Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Clean the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
A Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Physical and Environmental Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Customer Support
Dolphin CT50 Mobile Computer User Guide vii
Customer Support
If you need assistance installing or troubleshooting your product, contact
us by using one of these methods:
Knowledge Base: www.hsmknowledgebase.com
Our Knowledge Base provides thousands of immediate solutions. If the
Knowledge Base does not help you solve your problem, log into the
Technical Support Portal to submit your problem or ask your question.
Technical Support Portal: www.hsmsupportportal.com
Log into the Technical Support Portal to search our Knowledge Base,
submit your problem or question, request a call back, or provide
feedback. When filling out one of the forms, provide as much detail as
possible. You can even include attachments.
Telephone: www.honeywellaidc.com/locations
For our latest contact information, please check our website.
Product Service and Repair
Honeywell International Inc. provides service for all of its products
through service centers throughout the world. To find your service
center, go to www.honeywellaidc.com and select Support > Contact
Support > Service and Repair. Contact your service center to obtain a
Return Material Authorization number (RMA #) before you return the
product.
To obtain warranty or non-warranty service, return your product to
Honeywell (postage paid) with a copy of the dated purchase record.
Limited Warranty
For warranty information, go to www.honeywellaidc.com and click
Resources > Warranty.
Send Feedback
Your feedback is crucial to the continual improvement of our
documentation. To provide feedback about this manual, please contact
the Technical Communications department directly at
[e-mail].

Customer Support
viii Dolphin CT50 Mobile Computer User Guide
Hearing Aid Compatibility (HAC)
Device Listings
The standard for compatibility of digital wireless devices with hearing
aids is set forth in American National Standards Institute (ANSI)
standard C63.19. ANSI C63.19 contains these two sets of standards:
•An “M” rating from M1 to M4 for reduced radio frequency (RF)
interference to enable acoustic coupling with hearing aids that do not
operate in t-coil mode.
•A “T” rating from T1 to T4 to enable inductive coupling with hearing
aids operating in t-coil mode.
A digital wireless handset is considered hearing aid compatible for
acoustic coupling if it meets at least an “M3” rating under the ANSI
standard. A digital wireless handset is considered hearing aid
compatible for inductive coupling if it meets at least a “T3” rating under
the ANSI standard.
M-Ratings: Devices rated M3 or M4 meet FCC requirements and are
likely to generate less interference with hearing devices than devices
that are not labeled. M4 is the superior/higher of the two ratings.
T-Ratings: Devices rated T3 or T4 meet FCC requirements and are likely
to be more usable with a hearing device’s t-coil than unrated devices. T4
is the superior/higher of the two ratings.
These ratings are not guaranteed. Results will vary depending on the
level of immunity of your hearing device and the degree of your hearing
loss. If your hearing device happens to be vulnerable to interference, you
may not be able to use a rated device successfully. Trying out the device
with your hearing device is the best way to evaluate it for your personal
needs.
When some wireless devices are used near some hearing devices such
as hearing aids and implants, users may detect a buzzing or humming
noise. Some hearing devices are more immune than others to this
interference noise. Wireless devices may also vary in the amount of
interference they generate. The more immune the hearing aid device is,
the less likely one is to experience interference noise from the wireless
device.
Hearing aid devices may also be rated. Adding the ratings of the hearing
aid and the device can predict the usability of the two devices together:
•Any combined rating equal to or greater than six offers the best use.
•Any combined rating equal to five is considered normal use.

Customer Support
Dolphin CT50 Mobile Computer User Guide ix
These models have been tested and rated for use with hearing aids for
some of the wireless technologies that they use. However, there may be
some newer wireless technologies used in these devices that have not
been tested yet for use with hearing aids. It is important to try the
different features of these devices thoroughly and in different locations,
using your hearing aid or cochlear implant, to determine if you hear any
interfering noise. Consult your service provider or the manufacturer of
the device for information on hearing aid compatibility. If you have
questions about return or exchange policies, consult your service
provider or device retailer.
The following devices are currently offered:
Model Name HAC Rating Air-Interface C63.19 Version
CT50LFN M3 / T4 GSM / WCDMA 2011

Customer Support
x Dolphin CT50 Mobile Computer User Guide

1
1
About the Computer Features
This chapter introduces the Dolphin CT50 Mobile Computer with
the Android 6.0 operating system. Use this chapter to learn
about the basic computer features, functions, and accessories.

Chapter 1 — About the Computer Features
2 Dolphin CT50 Mobile Computer User Guide
About the Dolphin CT50 Mobile Computer
The Honeywell Dolphin CT50 Mobile Computer is an enterprise-focused
smartphone that uses the Android operating system to provide reliable
and secure management of corporate data and wireless
communications. The CT50 offers key features such as a large display,
long-lasting battery, bar code imager, and rugged durability.
•Android 6.0 operating system.
•2 GB DRAM, 16 GB flash memory
•Large, sunlight-readable display with responsive multi-touch screen
•High performance 2D imager with ergonomic scan trigger keys
•Software-definable LTE/UMTS or CDMA/EVDO wireless WWAN
radio for high speed data and quality voice support across all network
technologies
•IEEE 802.11a/b/g/n (ac if supported) radio
•Bluetooth 4.0 radio
•NFC technology for short-range wireless data exchange
•Value-added software components supporting specialized imaging
and OCR functions
•Mid-tier rugged specifications with IP67 sealing
•Customer-accessible microSD™ slot for removable memory cards
(up to 32 GB)
•Integrated GPS receiver (with WWAN radio option)
•8-megapixel color camera
•Receiver Category 3 in accordance with EN 300 440-1

Chapter 1 — About the Computer Features
Dolphin CT50 Mobile Computer User Guide 3
Front View of the CT50
Scan buttons
Volume buttons
Navigation panel
Touch panel

Chapter 1 — About the Computer Features
4 Dolphin CT50 Mobile Computer User Guide
Top View of the CT50
Power button
Battery status LED
Good Read LED Scanner window

Chapter 1 — About the Computer Features
Dolphin CT50 Mobile Computer User Guide 5
Back View of the CT50
Camera
button
Cameralens
Battery door
latch
microSIM and microSD door
Battery

Chapter 1 — About the Computer Features
6 Dolphin CT50 Mobile Computer User Guide
About the Battery
The CT50 uses a rechargeable 3.6 V Li-ion battery as its main power
source. The battery has a 14.6 watt hour capacity. Several factors
determine the life of your battery, such as display brightness, display
timeout, input device, extreme temperature, and your usage.
Honeywell recommends that you keep the battery charged at all times to
prevent data loss. When you change the battery, the computer
automatically goes into a power-off state and then cold boots.
Contact your local sales representative for replacement batteries.
Charge the Battery
Make sure you fully charge the battery (Model CT50-BTSC) before you
use your CT50. You can charge the battery before or after you install it in
the CT50. It takes about 6 hours for the battery to fully charge in any of
the accessories
•Insert the battery into a Quad Battery Charger or the battery well of
an eHomeBase.
or
•Insert the CT50 with the battery installed into an eHomeBase,
ChargeBase, NetBase, Quad Battery Charger, USB Adapter, or
Vehicle Power Adapter.
Caution: The battery used in this device may present a fire or
chemical burn hazard if it is mistreated. Do not disassemble it, heat
it above 100 °C (212 °F), or incinerate it. Dispose of used batteries
promptly. Keep away from children.
Caution: We recommend the use of Honeywell Li-ion battery packs.
The use of any non-Honeywell battery may result in damage not
covered by the warranty. A non-Honeywell battery will not be
charged in the device or in a Honeywell charger.

Chapter 1 — About the Computer Features
Dolphin CT50 Mobile Computer User Guide 7
Change the Battery
If your battery power is low, you need to either charge the battery in the
computer, or replace it with a charged battery.
1Save your files and close any open applications.
2Press and hold the Power button. This screen appears:
3Tap Power off. A screen appears informing you that the computer is
shutting down.

Chapter 1 — About the Computer Features
8 Dolphin CT50 Mobile Computer User Guide
4Disconnect the handstrap from the bottom of the computer.
5Press and slide the battery door toward the bottom of the computer
to unlock the door.

Chapter 1 — About the Computer Features
Dolphin CT50 Mobile Computer User Guide 9
6Lift up on the edge of the battery and remove it from the computer.
7Insert the charged battery into the computer.
8Press in on the battery door and slide it into the locked position.
About the Battery Status Icon
Use the battery icon in the Status bar to see the power status of your
battery. The table below only includes some of the icons. If you want
more detailed information on your battery, such as usage time or charge
remaining on the battery, go to Settings > Battery.
Battery Status Icons
Icon Status
The battery charge is at 100%.
The battery charge is at 50%.
The battery is critically low. You need to replace the
battery now.
The computer is connected to external power and the
battery is charging.
There is a battery error. Install another battery. If the
problem persists, call Honeywell Technical Support.

Chapter 1 — About the Computer Features
10 Dolphin CT50 Mobile Computer User Guide
The Battery status LED in the upper right corner of the computer
indicates the charging status of the battery. You can also use the Battery
status LED as a notification LED. For more information on how to use the
LED as a notification LED, see http://developer.android.com/guide/
topics/ui/notifiers/notifications.html.
Out-of-Box Battery Status LED (HSM Battery LED) Descriptions
Connected to
Power LED State Description
No Blinking amber Battery level is below 20%
No Off Battery level is more than 20%
Yes Steady amber Battery level is between 0% and 60%
Yes Blinking green Battery level is between 60% and 95%
Yes Steady green Battery level is above 95%
Either Blinking red Battery error
Battery status LED