Honeywell 5210 User manual

Router model 5210
Gatekeeper model 5210
Installation instructions
IL42-5150E
GENERAL
NOTICE
When shipped with a battery, this product must be powered up within 60 days of being received because of the self-
discharge rate of the system backup battery. If the battery’s voltage drops below 11.25 VDC for an extended period, the
battery may need to be charged with a shop charger or be replaced.
This document will use the phrase “this device” when referring to the router model 5210/gatekeeper model 5210 as a whole,
and by the appropriate model number where necessary. This leaflet explains how to install this device.
This device is designed to operate either in the SynergyNet network or in the EA_LAN.
• When configured for operation within SynergyNet, the router model 5210 is a component within SynergyNet, an IPv6
network that provides enhanced interoperability, network security, and efficiency. Honeywell’s SynergyNet is a standards-
driven internet protocol mesh network that supports communications with Honeywell’s and others’ IPv6-capable devices.
The router is a gateway between the utility network and the wireless IPv6 mesh network and provides the functionality to
form the network and route data. For more information, see the router product guide (PG42-1070B or later).
• When configured for operation within the EA_LAN network, the gatekeeper model 5210 is the intelligent interface between
Connexo NetSense and the local area network (referred to as the EA_LAN) created by the gatekeeper. As the interface, the
gatekeeper is equipped with WAN & LAN communication capabilities. For more information, see the gatekeeper product
guide (PG42-1023C or later).
The device uses a NEMA-4X rated polycarbonate enclosure. The device supports different mounting options (utility provided),
including mounting on 18-foot (5-meter) to 35-foot (11-meter) utility poles.

2 IL42-5150E
The device is configured for 120 VAC to 277 VAC (nominal) operation and uses a battery backup for operation if the AC power
fails at the installation site. The device can be ordered with the battery shipped separately. See “Installing the battery” on page 7
for instructions on installing the battery.
Figure 1. Ethernet device, front & bottom views
1
Universal mounting bracket
2
WAN antenna plug holes
3
Router circuit board
4
Battery bracket for E-cells pack
5
Ethernet surge protective device
6
Power supply & battery charger
7
Surge protective device (SPD)
8
Battery fuse
9
LAN antenna
10
AC cable entry gland
11
PE ground lug
12
Metal enclosure vent
13
Lockable enclosure latches
14
Wired WAN entry gland
1
1
2 2
3
46
7
8
9
10
11
11
11
12
13
13
14
5
9
10
15 15
15
15 15
Enclosure screws

IL42-5150E 3
Figure 2. Enclosure (approximate dimensions)
BEFORE YOU INSTALL
WARNING
!
Use authorized utility procedures when installing or servicing this device. Equipment damage, personal injury, or death can
result if authorized utility procedures are not followed when installing or servicing this device. Do not install or service this
device when this device is powered on.
NOTICE
This device is an FCC Part 15 Class A device, and it is not intended for installation in or on a residence. See FCC Part 15 Class
A compliance on page 12.
NOTICE
For optimal performance of the LAN antenna, Honeywell recommends that this device be installed so that the enclosure is at
least 5 feet (1.5 meters) off the ground. Failure to meet the minimum ground clearance can result in degraded performance
of communication within the network.
Installation personnel should mount an AC disconnect prior to this device’s enclosure.
This device supports different mounting options, including mounting on 18-foot (5-meter) to 35-foot (11-meter) utility poles.
While this leaflet provides general instructions, be sure to follow your utility’s procedures for mounting this device at its
installation location.
14.7
[373] 8.0
[203]
16.7
[424]
Approximate dimensions in inches [millimeters]

4 IL42-5150E
This device is designed to operate from 120 VAC to 277 VAC (nominal) power supply. Power is routed through the AC line power
entry gland and the wires land on the screw terminals located on the bottom side of the surge protective device (SPD) module
(item [7] in Figure 1). The suggested outer diameter (including the insulation) for the cables is between 0.35 inches [9 mm] and
0.55 inches [14 mm]. The screw terminals should be torqued to 4 inch-pounds (0.452 Newton-meters) to 5 inch-pounds
(0.565 Newton-meters). The cable entry gland dome nut must be torqued to 23 inch-pounds (2.599 Newton-meters) to
25 inch-pounds (2.825 Newton-meters). The cable must have a flammability rating of UL94 V-2 or better.
To maintain the NEMA 4X integrity to the device, steps must be taken to ensure proper sealing of the enclosure. The cables used
for Ethernet communications and for powering the router must be smooth, round-jacketed, outdoor rated cable.
NOTICE
The enclosure should not be opened when ambient temperatures fall below 32 °F (0 °C). Opening the enclosure lid when
temperatures are below freezing may damage the enclosure lid gasket and compromise the seal. If the enclosure must be
opened when temperatures are below freezing, first gently warm the enclosure around the lid gasket to ensure the gasket is
not frozen to the sealing surface.
LAN COMMUNICATIONS
Since the antenna is mounted on the device itself (that is, a local external antenna), no additional steps are required when
placing the device into service.
WAN COMMUNICATIONS
NOTICE
The Ethernet cables must be rated for outdoor use, have a minimum CAT 5 rating, and have EMI/RFI shielding with
conductive RJ-45 connectors. The cable shielding is connected to ground on the device side and should be left ungrounded
on the external equipment side to prevent aground loop scenario.
This device is equipped with Ethernet communications, and this device has an internal Ethernet surge suppressor. The external
Ethernet device cable (utility supplied) is routed through the Ethernet cable gland and connected into the bottom of the
Ethernet surge suppressor. The recommended RJ-45 cable is the Tripp lite (P/N: N125-010-GY). The cable entry gland dome
nut must be torqued to 23 inch-pounds (2.599 Newton-meters) to 25 inch-pounds (2.825 Newton-meters).
Be sure to waterproof the RJ-45 connector using a sealant kit about 1.5 inches [38 mm] below the cable gland (item [14] in
Figure 1).
1.5
[38]
Sealant kit

IL42-5150E 5
PLACING THIS DEVICE INTO SERVICE
WARNING
!
Use authorized utility procedures when installing or servicing this device. Equipment damage, personal injury, or death can
result if authorized utility procedures are not followed when installing or servicing this device. Do not install or service this
device when this device is powered on.
NOTICE
This device is an FCC Part 15 Class A device, and it is not intended for installation in or on a residence. See FCC Part 15 Class
A compliance statement on page 12.
NOTICE
Be sure to properly ground this device before placing it into service.
Although this device supports nominal power supply ranges from 120 VAC to 277 VAC, you must identify the power supply at
the installation site to properly configure it for operation. The numbers in brackets indicate the components referenced in
Figure 1.
1Be sure that AC power is disconnected at the installation point.
2Follow your utility’s authorized procedures; mount this device at the installation point.
3Connect protective earth to the bracket [11] and to the service post [11] at the bottom of the enclosure.
The ground terminal shall be connected to safety earth using 12 AWG or higher wire gauge. The insulation shall have
flammability rating of UL94 V-2 or better. The color coding and wiring shall be done as per the rule by the National
Electrical Code.
4Whether initially installing with a battery or not, set the battery charging level on the charger [6] to minimum by using a
screwdriver.
Battery charging
level

6 IL42-5150E
5Connect the wires for AC power as appropriate for the intended AC power operation. The screw terminals should be torqued
to 4 inch-pounds (0.452 Newton-meters) to 5 inch-pounds (0.565 Newton-meters).
6Depending on how you are installing the meter, handle the fuse in one of the following ways:
- If the battery is being installed at a later time, leave the fuse in the parts bag & keep the parts bag attached to inside the
enclosure lid. You will insert the fuse when you install the battery (see “Installing the battery” on page 7).
- If you are installing the device with the battery already present, insert the fuse (provided in the parts bag attached to
the inside of the enclosure lid) into the fuse connector [8].
7Verify that all the connections are secure, including the following: the protective earth connections, the temperature sensor
(if installing with a battery), and the AC power supply.

IL42-5150E 7
8Once the installation is complete, and to maintain the NEMA 4X integrity to the device, be sure to properly seal the
enclosure. The lid screws [items [15] in Figure 1] must be installed in the corners of a lid and torqued to 10 inch-pounds
(1.1 Newton-meters). These screws are provided in the parts bag attached to the inside of the enclosure lid.
9When installation is complete, restore AC power to the installation point.
After completing these steps:
• if installed with a battery, verify that the device is operating correctly (see “Verifying operation” on page 9).
• if this device is initially ordered without a battery, and the battery is then ordered later, see “Installing the battery” on page 7
to install the battery after it’s been received.
INSTALLING THE BATTERY
You can order the battery for installing in the device later. Contact your Honeywell smart meter support representative to order
the battery.
Use the following procedure to install a battery in this device. The numbers in the brackets indicate the components referenced
in Figure 3.
Figure 3. Battery component view
1Be sure that AC power is disconnected at the installation point.
2Detach the RJ-45 connectors [16] from the Ethernet surge protective device [5]. Be sure to note which is the top or the
bottom if your device has more than one connector.
3Unscrew and remove the wing nut [17] from the Ethernet surge protective device. Keep the wing nut because it will be
installed again.
4Slide the Ethernet surge protective device down at the same time & open the space to the battery compartment.
5Install the battery into the bracket [4], making sure the battery terminals are positioned as shown in Figure 4. The battery
terminals should be at the top, facing out toward you.
5
Ethernet surge protective device
6
Power supply & battery charger
8
Battery fuse
16
RJ-45 connectors
17
Wing nut
4
Battery bracket for E-cell pack
6
8
5
16
16
17
4

8 IL42-5150E
6Connect the positive & negative wires as appropriate.
7Slide the Ethernet surge protective device back into its slot. Reattach the wing nut, securely tightening it to 5 to 7 inch-
pounds. Reconnect the RJ-45 connectors as appropriate. See Figure 4 for an illustration of a properly installed & connected
battery.
8Insert the fuse into the fuse connector [8].
9Reconnect AC power at the installation point.
Figure 4. Battery installed & connected
After installing the battery, verify that the device is operating correctly (see “Verifying operation” on page 9).
18 19
Negative -
Positive +
18
19

IL42-5150E 9
VERIFYING OPERATION
It can take up to 5 minutes from power application to this device becoming fully operational. This device has LEDs that indicate
the status of the device.
• if you installed the device with a battery, see Table 1 for a description of the LEDs
• if you installed the device without a battery, see Table 2 for a description of the LEDs
The numbers in brackets indicate the components referenced in Figure 1.
Table 1. LED descriptions (installed with a battery)
Component LED indicator Indicator Definition
Surge protective
device [11]
AC power On
steady
Normal operation. Router has AC power applied & fuses are
functioning.
Off Main power supply is missing or below operating threshold;
or, AC line fuses are faulty or missing.
Power supply &
battery charger [6]
Mains or backup On
steady
AC power is not present at the charger; device is operating
from battery power.
Off Normal operation. AC power is present at the DC power
supply/battery charger.
No/Low battery or
battery replacement
On • With AC power absent, this indicates the operational
backup battery [4] is critically low and on the verge of
failure.
• With AC power present, the battery fuse might be faulty or
the battery requires service.
Off Normal operation. Battery is within normal parameters and
connected to the system.
Diagnosis On
1 blink/second
Normal operation. System idle; battery fully charged.
On
2 blinks/second
Normal operation. Battery is charging normally.
On
5 blinks/second
Battery is charging after being deeply discharged.
On
2 blinks, pause
Battery is disconnected or battery fuse is faulty.
Off Router is not operating from either AC power or DC power. The
system is shut down.
Router circuit board
[3]
LED5 Blinking Normal operation. Indicates that the Linux kernel is
operational.
Off The Linux kernel is not operational & the device will not
respond to network requests.
LED7 Blinking Normal operation. The gatekeeper/router is functioning &
operational.
Off The gatekeeper/router functionality is not operational.

10 IL42-5150E
Table 2. LED descriptions (installed without a battery)
Component LED indicator Indicator Definition
Surge protective
device [11]
AC power On
steady
Normal operation. Router has AC power applied & fuses are
functioning.
Off Main power supply is missing or below operating threshold; or
AC line fuses are faulty or missing.
Power supply &
battery charger [6]
Mains or backup On
steady
If mains power is present, this LED will be on & steady.
Off No AC power is present.
No/Low battery or
battery replacement
On No battery is present.
Diagnosis On
2 blinks, pause
Battery is disconnected or battery fuse is faulty.
Off Router is not operating from either AC power. The system is
shut down.
Router circuit board
[3]
LED5 Blinking Normal operation. Indicates that the Linux kernel is
operational.
Off The Linux kernel is not operational & the device will not
respond to network requests.
LED7 Blinking Normal operation. The gatekeeper/router is functioning &
operational.
Off The gatekeeper/router functionality is not operational.

IL42-5150E 11
Notes:

DISCLAIMER OF WARRANTIES AND LIMITATIONS OF LIABILITY
There are no understandings, agreements, representations, or warranties either express or implied, including warranties of merchantability or fitness for a particular
purpose, other than those specifically set out by any existing contract between the parties. Any such contract states the entire obligation of the seller. The contents of
this document shall not become part of or modify any prior existing agreement, commitment, or relationship.
The information, recommendations, descriptions, and safety notices in this document are based on Elster Solutions, LLC experience and judgment with respect to
operation and maintenance of the described product. This information should not be considered as all-inclusive or covering all contingencies. If further information is
required, Elster Solutions, LLC should be consulted.
No warranties, either expressed or implied, including warranties of fitness for a particular purpose or merchantability, or warranties arising from the course of dealing or
usage of trade, are made regarding the information, recommendations, descriptions, warnings, and cautions contained herein.
In no event will Elster Solutions, LLC be responsible to the user in contract, in tort (including negligence), strict liability or otherwise for any special, indirect, incidental, or
consequential damage or loss whatsoever, including but not limited to: damage or loss of use of equipment, cost of capital, loss of profits or revenues, or claims against
the user by its customers resulting from the use of the information, recommendations, descriptions, and safety notices contained herein.
© 2022 by Honeywell International Inc. All rights reserved.
Honeywell Smart Energy Americas
Raleigh, North Carolina
Technical support: 800 338 5251
FCC & Innovation, Science and Economic Development compliance
The radio module is inserted into the housing of this device at the time of manufacture. It has no user serviceable parts.
FCC & ISED information:
• Model: SNRGK4
• Contains FCC ID: QZC-SNRGK4
• Contains IC ID: 4557A-SNRGK4
User Information (Part 15.105): This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15
of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or more of the following measures:
• reorient or relocate the receiving antenna
• increase the separation between the equipment and the receiver
• connect the equipment into an outlet on a circuit different from that to which the receiver is connected
• consult the dealer or an experienced radio/TV technician for help
If you experience trouble with this equipment, please use the Return Material Request (RMR) feature available at the Online Customer Services
at www.elstersolutions.com. Do not attempt to repair this equipment itself unless you are replacing the entire module.
Compliance Statement (FCC Part 15.19 and ISED Canada): This device complies with Part 15 of the FCC Rules and with ISED Canada license-exempt RSS
standard(s). Operation is subject to the following two conditions: 1) This device may not cause harmful interference, and 2) This device must
accept any interference received, including interference that may cause undesired operation.
Énoncé de Conformité: Cet appareil est conforme à la Partie 15 des règles de la FCC et aux CNR d'ISED Canada applicables aux appareils radio
exempts de licence. L'utilisation de cet appareil est soumise aux deux conditions suivantes : (1) Cet appareil ne doit pas provoquer
d'interférences nocives et (2) cet appareil doit accepter toutes les interférences reçues notamment celles pouvant provoquer un
fonctionnement intempestif de l'appareil.
Warning (Part 15.21): Changes or modifications not expressly approved by Honeywell could void the user's authority to operate the equipment.
RF Radiation Safety Guidelines: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This
equipment should be installed and operated to provide a separation distance of at least 28 cm from all persons.
Directives de Sécurité de Radiofréquence: Cet équipement est conforme aux limites d'exposition aux radiations définies par la Commission Fédéral des
Communications (FCC) pour un environnement non contrôlé. Cet équipement doit être installé et utilisé à une distance d'au moins 28 cm de
séparation de toutes personnes.
Collocation Statement: This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
Déclaration de Co-localisation: Cet émetteur ne doit pas être co-localisé ou opérant en conjonction avec aucune autre antenne ou transmetteur.
ISED Canada ICES-003 Compliance Label:
Disposal information
This product contains electronics components which should be disposed of in accordance with applicable regulations.