Hoover Freedom Stick FD22RA Operating instructions

Vacuum Cleaner Troubleshooting
Charge indicator light flashes red and product switches off
The brush may have jammed
If there is a blockage or build up of debris around the brush roll preventing it from turning, then
the power will automatically stop and the charge light will flash red. Before attempting to use
your Freedom stick again the brush roll will need to be removed and cleaned.
Before doing this make sure the continuous running switch has been switched off to make sure
the product is safe to work on.
Slide the brush lock bar away from the centre of the product as shown and then you can lift out
the brush roll. Remove any debris, hair and threads from around the brush, you may need to use
scissors to carefully cut away any thing tangled up.Take care not to damage the bristles. Remove
any other debris that is found in the area around the brush or the hose leading to the extension
tube. Put the brush roll back and continue cleaning.

Pictures (left) showing how to remove the brush roll for cleaning
Charger gets warm
This is normal
It is normal for the charger to feel warm when connected to the product and charging it.
Charging indicator light flashes blue and red
Reset the battery by removing it.

The battery may require a reset and this can be done easily by removing the battery from the
handle of the product and then simply re fitting it. The red light will turn blue when the battery
is fully charged.
Above - charging light glows read indicating the unit is charging up
Below the picture shows how to remove the battery

Does not switch on
Battery can't be charged
Your product has been fitted with a lithium ion battery which is replaceable, simply turn the
product over and press the battery release catch. The battery will then slide out as shown. A
replacement pack can be purchased from the spares section of our website. If the battery will not
hold charge it may be due to long storage periods or usage possibly of one year or more.
Important: If the appliance is being disposed of the batteries should be removed before
disposal. Before removing the battery it should be completely discharged by running the cleaner
until it is flat. Used batteries should be taken to a recycling station for safe disposal. Never
remove the battery with the charger plugged in.

The safety cut out has activated
The safety cut out will operate if there is a blockage or build up of debris around the brush roll
preventing it from turning, the power will automatically stop and the charge light will flash red.
Before attempting to use your Freedom stick again the brush roll will need to be removed and
cleaned.
Before doing this make sure the continuous running switch has been switched off to make sure
the product is safe to work on.
Slide the brush lock bar away from the centre of the product as shown and then you can lift out
the brush roll. Remove any debris, hair and threads from around the brush, you may need to use
scissors to carefully cut away any thing tangled up.Take care not to damage the bristles. Remove
any other debris that is found in the area around the brush or the hose leading to the extension
tube. Put the brush roll back and try the product again.

Check the battery is charged Connect the charger as shown and make sure the power switch is in
the 'off' setting before charging starts. It can take up to six hours to charge your product, the
charge indicator will glow red when charging and turn blue when fully charged.
Important: Only connect the supplied charger to your product. Using the charger from another
appliance may damage the cleaner or fail to charge up the battery.
Replacement batteries or charger can be purchased from the spares section of our website

during the charging the indicator will glow red as shown in the picture. Once charging is
complete the indicator turns blue. If the battery does not charge it may require replacement.

Floor brush not working or cuts out
Check the dust container contacts are clean
Two electrical contacts fitted to the dust container conduct power to the floor brush, should they
become dusty or dirty the contact will be lost. Check the contacts on the dust box and also on the
body of the cleaner at the top of the handle are clean and free from dust. Remove the duct
container to check and perform any cleaning.

Indicator light changes colour or is flashing
See our guide to identify any possible fault or other indications
Key to what may be the fault if the LED on top of the product is flashing

No suction and not picking up
Empty the dust box
The dust box may be full. Take the cleaner to your dust bin and press the release catch as shown.
The container flap will open and the collected dirt will fall into your dustbin.
For best results empty the dust box when it reaches 2/3 full.