8
Secondary filter
Cleaning filter
Disconnect cleaner from electrical
outlet.
The secondary filter, located behind the
grill in the bag compartment, protects
the motor from dirt particles. If filter
becomes dirty, pull off grill and lift out
filter. Wash filter in warm water or
replace it with a new one. A dry filter
must be put back into cleaner.
Do not operate cleaner without
secondary filter in place.
Problem: Cleaner won’t run
Problem: Cleaner won’t pick up
Problem: Nozzle won’t pick up
Possible cause
Possible solution
• Not firmly plugged in
•
Plug in firmly
• No voltage in wall plug
•
Check fuse or breaker
• Blown fuse/tripped breaker
•
Replace fuse/reset breaker
• Thermal protector tripped
•
Remove obstruction/empty bag/
change paper bag (see “The bag”
section)
Possible cause
Possible solution
• Bag full
•
Empty bag/change paper filter bag
• Paper filter bag not opening
•
Open bag by pulling folds
• Blockage in nozzle,hose or
attachments
•
Remove blockage (see “Clearing
blockages” section)
• Secondary filter dirty
•
Clean or replace filter
Possible cause
Possible solution
• Nozzle brush worn
•
Replace brush
4. If you have
a problem
If a minor problem occurs, it usually can
be solved quite easily when the cause is
found by using the check list below.
Service
To obtain approved HOOVER service
and genuine HOOVER parts, locate the
nearest Hoover Factory Service
Center or Authorized Hoover
Warranty Service Dealer (Depot) by:
• checking the Yellow Pages
under “Vacuum Cleaners -
Industrial or Commercial” OR -
• checking the list of Factory
Service Centers provided
with this cleaner OR -
• checking the Service section of
The Hoover Company online at
www.hoover.com OR -
• calling 1-800-944-9200 for an
automated referral of authorized
service outlet locations (U.S. only).
Please do not send your cleaner to The
Hoover Company in North Canton for
service, this will only result in delay.
If further assistance is needed, contact
The Hoover Company Consumer
Response Center, North Canton,
Ohio 44720, Phone: 330-499-9499.
In Canada, contact Hoover Canada,
Burlington, Ontario L7R 4A8,
Phone: 1-800-263-6376.
Always identify your cleaner by the
complete model number when
requesting information or ordering parts.
(The model number appears on the
bottom of the cleaner.)
3-7
Rug and floor nozzle
To maintain cleaning effectiveness of
your rug and floor nozzle, the brushes
may need to be replaced occasionally.
See your nearest Hoover Factory Service
Center or Authorized Warranty Service
Dealer (Depot) for new brushes.
Lubrication
The motor is equipped with two bearings
that contain sufficient lubrication for the
life of the motor. The addition of lubricant
could cause damage. Therefore, do not
add lubricant to the motor bearings.
Servicing of double-
insulated appliances
This vacuum cleaner is double insulated.
In a double-insulated appliance, two sys-
tems of insulation are provided instead
of grounding. No grounding means is
provided on a double-insulated appli-
ance, nor should a means for grounding
be added. Servicing a double-insulated
appliance requires extreme care and
knowledge of the system, and should be
done only by qualified service personnel.
Replacement parts must be identical
to those parts being replaced. A
double-insulated appliance is marked
with the words “DOUBLE-INSULATION”
or “DOUBLE-INSULATED”.
The symbol may also be marked on
the appliance.
Thermal protector
An internal thermal protector has been
used in your cleaner to prevent overheat-
ing if a large item or clog gets caught in
the nozzle or at the opening of the bag.
When the blockage is not removed, the
thermal protector will trip and the
cleaner will stop running. If this hap-
pens, turn cleaner OFF and disconnect
cleaner from electrical outlet. Then dis-
connect nozzle to remove obstruction.
Within 15 minutes, the thermal protector
will cool and automatically reset and
cleaning may resume. If cleaner does not
operate, allow additional time for the ther-
mal protector to reset.