Hoover Quest 700 User manual

Instruction Manual IMPORTANT: Read carefully before assembly and use.
©2016 Techtronic Floor Care Technology Limited. All Rights Reserved. Distributed by Royal Appliance Mfg. Co. Glenwillow, Oh 44139 #961152028 ID118167
BH70700 Series BH70800 Series

Welcome to
Hoover®ownership.
It’s Guaranteed.
Hoover will replace your bat teries under our 1 year warranty.
See Warranty for complete details.
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Safety Instructions
Getting started with your QuestTM Robotic Vacuum
Get to know your QuestTM Robotic Vacuum
Docking station and invisible wall station
Getting started with your docking station
Charging your QuestTM Robotic Vacuum
Before using your QuestTM 700/800 Robotic Vacuum
QuestTM remote control
Invisible wall
How to schedule
Emptying the dirt cup
Troubleshooting
Warranty
Declaration of Conformity
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Your Guide:
This Owner’s Manual applies to the following Quest™ Robotic Vacuum models:
BH70700, BH70800 Series

IMPORTANT SAFETY INSTRUCTIONS
SAVE THESE INSTRUCTIONS
When using an electrical appliance, basic precautions should always
be followed, including the following:
READ ALL INSTRUCTIONS BEFORE USING THIS APPLIANCE.
THIS PRODUCT IS INTENDED FOR HOUSEHOLD USE ONLY.
IF USED COMMERCIALLY WARRANTY IS VOID.
WARNING: TO REDUCE THE RISK OF FIRE,
ELECTRIC SHOCK, DAMAGE OR INJURY:
•Fully assemble before operating.
• The charger is for indoor use only.
• Do not allow to be used as a toy. Not intended for use by children age
12 and under. Close supervision is necessary when used near children.
To avoid injury or damage, keep children away from product, and do not
allow children to place fingers or other objects into any openings.
• Use only as described in this manual. Use only Hoover® recommended
attachments and products.
• Do not use charger with damaged cord or plug. If appliance or charger
is not working as it should, has been dropped, damaged, left outdoors,
or dropped into water, take it to a service center prior to continuing use.
• Do not pull or carry charger by cord, use cord as a handle, close a door
on cord, or pull cord around sharp edges or corners. Do not place product on
cord. Do not run appliance over cord. Keep cord away from heated surfaces.
• Do not unplug charger by pulling on cord. To unplug charger, grasp the plug,
not the cord.
• Do not handle charger including charger plug and charger terminals, or
appliance with wet hands.
• Do not put any object into openings. Do not use with any opening blocked;
keep free of dust, lint, hair, and anything that may reduce air flow.
• Keep hair, loose clothing, fingers, and all parts of body away from openings
and moving parts.
•Use extra care when cleaning on stairs. Do not place cleaner on stairs or
furniture, as it may result in injury or damage.
• Do not use to pick up flammable or combustible liquids, such as gasoline, or
fine wood shavings, or use in areas where they may be present.
• Do not pick up anything that is burning or smoking, such as cigarettes,
matches, or hot ashes.
•Do not use without Dirt Cup and/or Filters in place.
• Turn power switch off and remove battery before removing or installing brush
roll.
• Do not incinerate the charger, battery, or appliance even if it is severely
damaged. The batteries can explode in a fire.
• This product includes rechargeable nickel metal hydride batteries. Do not
expose batteries to high temperatures, as they may catch fire and/or explode.
1

• Do not dispose of battery in a fire or trash compactor. See battery disposal
section for directions.
•Do not attempt to disassemble battery.
• Unplug the charger from the outlet before any routine cleaning or
maintenance.
• Leaks from battery cells can occur under extreme conditions. If any liquid
gets on the skin wash quickly with soap and water. If any liquid gets into the
eyes, do not rub eyes, immediately flush them with clean water continuously
for a minimum of 15 minutes. Seek medical attention immediately.
• Use only the charger (part # 440009842) supplied by Hoover® to recharge.
• Do not touch or insert objects into battery pack or charger terminals.
•Do not attempt to short circuit the battery or charger terminals.
•Place the cords from other appliances out of the area to be cleaned.
•Do not operate the vacuum in a room where an infant or child is sleeping.
•Do not operate the vacuum in an area where there are lit candles or fragile
objects on the floor to be cleaned.
•Do not operate the vacuum in a room that has lit candles on furniture that the
vacuum may accidentally hit or bump into.
•Do not allow children to sit on vacuum.
•For use only with Hoover (Part# 440009842) docking station.
WARNING: This product may contain chemicals known to
the State of California to cause cancer, birth defects or reproductive harm.
WASH HANDS AFTER HANDLING.
WARNING: TO REDUCE THE RISK OF ELECTRIC
SHOCK, THE CHARGER HAS A POLARIZED PLUG (ONE
BLADE IS WIDER THAN THE OTHER). THIS PLUG WILL FIT
IN A POLARIZED OUTLET ONLY ONE WAY. IF THE PLUG
DOES NOT FIT FULLY IN THE OUTLET, REVERSE THE PLUG.
IF IT STILL DOES NOT FIT, CONTACT A QUALIFIED ELECTRI-
CIAN TO INSTALL THE PROPER OUTLET. DO NOT CHANGE
THE PLUG IN ANY WAY.
2

3
CAUTION: TO REDUCE THE RISK OF DAMAGE:
• Avoid picking up hard, sharp objects with this product, as they may
cause damage.
• Store appropriately indoors in a dry place. Do not expose machine to
freezing temperatures. This product includes rechargeable NiMH (Nickle
Metal Hydride) batteries. Do not expose batteries to high temperatures,as
they may catch fire and/or explode.
• With brush roll on, do not allow cleaner to sit in one location for an
extended period of time, as damage to floor can result.
BEFORE USE
WARNING: Ensure that no children or pets are in the room
or have access to the room to be cleaned to avoid risk of injury.
CAUTION: To avoid risk of damage, put away fragile
objects, loose cords and small objects that could topple over.
•To avoid damage to the floor, put away any pointed or sharp objects that
could get under the robot and scratch the floor surface.
•Your robot is designed to take up small quantity of dirt and does not replace a
classic vacuum cleaner. Use your Quest regularly to help reduce your weekly
vacuuming time.
•Quest cleans Hard floor and low pile carpet upto 1 cm. It is not recommend
for use on longer pile carpet.
•Dark colored carpets or objects may contribute to Quest's cliff sensors so it
may not vacuum on or around them.
ROBOT BATTERY
DISPOSAL
• To preserve natural resources please recycle or dispose of
expired battery pack properly. This product contains NiMH battery must be
disposed of properly. Local, state, or federal law may prohibit disposal of
nickle metal hydride batteries in ordinary trash.
• Consult your local waste authority for information regarding available
recycling and/or disposal options. For disposal information, call The
Rechargeable Recycling Corporation at 1-800-3-BATTERY.
WARNING: Upon removal of cover battery pack
terminals with heavy duty adhesive tape. Do not attempt to destroy or
disassemble battery pack or remove any of its components. Nickle Metal
Hydride batteries must be recycled or disposed of properly. Also, never touch
both terminals with metal objects or body parts a short circuit may result.
Keep body parts away from children. Failure to comply with these warnings
could result in fire and/or serious injury.
REMOTE TRANSMITTER BATTERY:
The battery must be collected, recycled or disposed of in an enviromentally
sound manner. Dispose of used batteries promptly according to local
recycling or waste regulations. Please visit www.Earth911.com for
information on Lithium Metal and Alkaline battery recycling and disposal
bans/restrictions in your area.
Ni MH

Getting started with your QuestTM Robotic Vaccum
1. Remote Control
2. Robot Vaccum Cleaner
3. AC adapter
4. AC adapter cord
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4
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6
2
NOTE: Quantity may vary.*
5. AC adapter plug
6. Docking Station
7. Invisible Wall Station*
8. Batteries (2x type C, 1.5 V)
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Download Hoover Mobile App from iTunes store or Google play.

Get to know your QuestTM Robotic Vaccum
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1. Side brush:
- conveys dir t to the main brush
- may be pulled off for short pile carpet
cleaning
2. IR sensor:
- guides Quest™ back to its docking
station as soon as the battery capacity
becomes low or it receives the
respective command from the remote
control
3. LED indicators
* See Trouble Shooting (page 16 )for
information on LED functionality
4. "On/Off"( ) button:
- Press & hold for 2 seconds to start/stop
your robot
5. Top panel
- provides access to dirt cup & filter
6. Bumper:
- senses impact and causes the robot to
bounce backwards
- if triggered constantly for 5 seconds or
longer the robot will stop automatically
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Get to know your QuestTM Robotic Vacuum
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1
2
3
4
1. Top panel
2. Dirt cup lid
3. Filter
4. Dirt cup
Dirt Cup

Docking station and invisible wall station
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5
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3
4
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Docking Station
1. Transmitter window
- lights up when plugged in
- flashes during charging process
2. Front button
3. Charging pins
4. Socket for AC adapter plug
Invisible Wall Station
5. Transmitter
6. Power switch
7. LED ( flashes when switched on)
8. Receiver
9. Battery cover

CAUTION
Rubber may cause unwanted
stains or dis- colouring on certain
surfaces such as wood. Check
the manufacturer's recommenda-
tions to avoid damage.
!
!
Getting started with your docking station
Choose a hard level surface against a wall for your docking station.
There should be at least 4 feet of clear path on all directions.
Remove clear films from the rubber feet underneath the docking
station and position it in a stable manner.
Always keep the docking station plugged in.
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NOTE: Do not place invisible wall near the
docking station. Otherwise your robot may
be impeded from docking to the station.

Charging your Robot before first use will extend it's battery life.
IMPORTANT: Battery pack can only
be charged if toggle switch is put into "I"
position.
To charge your Quest™, manually place it on the docking station
making sure the charging pins are aligned. A short beep and flashing
blue LED confirm that Quest™ in properly docked for charging.
When Quest™ is fully charged (4.5 - 5.5 hours charging time), it will
beep and turn off the blue LED.
Ambient Charging temperature range: 32°F to 113°F (0°C to 45°C)
Charging your QuestTM Robotic Vaccum
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WARNING
Danger of injury! Only use the AC
adapter and docking station sup-
plied with the appliance to charge
this equipment.
!!
NOTE: To maintain best battery
performance, charge your robot every 3
months. After 3 consecutive uses, battery
will resume its best performance.

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Before using your QuestTM 700/800 Robotic Vaccum
Locate Velcro tape underneath your Quest™800. Align the
Dusting pad and press firmly.
Locate the side brush post on the bottom of the robot. Place
the side brush on the post and press firmly until it snaps into
position.
NOTE: Dust pad is machine washable. Do not use
Fabric softener.
Dust Pad (for BH70800 Series only)
Attaching Side brush

Using your QuestTM 700/800 Robotic Vaccum
Quest™ automatically adapts to room type and obstacles to achieve optimal cleaning efficiency.
Ambient Operating temperature range: 32°F to 104°F (0°C to 40°C)
Simply press the power button on the Robot and let your Quest™
get the cleaning done. Press & hold the power button to turn off at
any time.
As it cleans, it switches between the 4 cleaning modes shown to
achieve the best results.
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RANDOMSQUARE
WAVE
SPOT
CLEAN ALONG THE WALL
WARNING
Danger of injury! You can let your robot run
unsupervised, however always be careful
not to step on it, this could cause you to fall.
CAUTION
Although your robot recognises drop-offs,
we strongly advise against using it on
furniture. It is not suitable for this type of use.
!
!
!
!

QuestTM remote control
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2X - Quest will
complete 2 cleaning
cycles including one
charging cycle.
Directional buttons. ( ) activates smart fence
where your invisible wall is
placed. After Quest™ cleans
the current room (approx
30 min), smart fence will
deactivate and allows
Quest™ to pass through. To
manually deactivate smart
fence at any time,
press the key again.
Pull the tab to
activate your
Remote control.
Quiet Mode:
( Low ) - to enable/
disable Quiet Mode.
IMPORTANT:
During Quiet operation
mode, suction rate and
speed of your Quest™
maybe lower.
() - Turn on/off
() - Start Cleaning
NOTE: Quest™ automatically returns to the docking station and docks itself
when its running low on battery power. If it fails to dock after a few attempts, you
may manually position it correctly on the docking station. After fully charged (4.5-
5.5) hours, Quest™ turns all the LEDs off and is ready to use.

NOTE: Ensure that there are
no reflective surfaces around the
invisible wall.
Invisible Wall
Invisible wall allows you to confine Quest™ cleaning to the rooms you want or out of those you dont
want. It creates an invisible barrier that Quest™ won't pass through.
To set up invisible wall,
power the invisible station
on and set it at the room
entry way or area you
do not want Quest™ to
pass. The LED on the wall
station blinks to indicate the
invisible barrier is active.
Position the Invisible
wall station at 45° to the
entrance of the room to
create a straight line barrier
pararell to the room.
1.5 Ft
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Open the battery
compartment cover. Insert
the 2 supplied batteries
(type C, 1.5 V) as indicated.
CAUTION
When charging batteries, be sure not mix
batteries with different types or those that
are partly charged.
!!

How to schedule
Press the ( 24h ) key on
the remote control.
Your robot will start
cleaning immediately
and schedules to
clean at the same time
every 24 hours. To
deactivate the 24 HR
repeat cycle, press
the button again.
Delay Start. To deactivate this timer,
press and hold the key.
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1 HR Once
2 HR Twice
4 HR Thrice
8 HR 4 times
Delay Press the
timer key
NOTE: For more and easier shceduling options,
download Hoover Mobile App from iTunes store
or Google play.
NOTE: Quest™ automatically returns to the docking
station and docks itself whe its running low on battery
power. If it fails to dock after a few attempts, you may
manually position it correctly on the docking station.
After fully charged (4.5 - 5.5) hours, Quest™ turns all
the LEDs off and is ready to use.
Invisible Wall

Emptying the Dirt cup
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Slide the Top
panel out in the
direction show.
Carefully pull the
dust bin module
out.
Open top lid. Remove filter and
empty the dirt
cup thoroughly.
Ensure Quest™ is
switched off.
12 3 4 5
WARNING
To reduce the risk of personal injury-Turn power switch off before
cleaning or servicing.
! !

CAUTION
Never store the appliance next to heat sources (e.g.
heater, oven). Avoid exposing it to direct sunlight. Heat
can damage the appliance.
CAUTION
Dust bin and filter are washable, but they are not suitable
for cleaning in washing machines or dishwashers. Also,
do not use detergents or brushes with hard bristles.
!
!
!
!
Emptying the Dirt cup
Insert the filter
back, close the
lid and replace
the dirt cup back
in your Quest™.
Rinse out the dirt
cup and filter in
clear warm water
and dry for 24
hours.
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16
LUBRICATION: The motor and brushroll are equipped with bearings which
contain sufficient lubrication for their lifetime. The addition of lubricant could cause
damage. Do not add lubricant to motor or brush roll.
Any other servicing should be done by an authorized service representative.
If appliance is not working as it should, has been dropped into water, take it to a service center prior to continuing use.
Emptying the Dirt cup

Troubleshooting
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Cause
Issue Action
My Quest won’t turn on
Side Brush has stopped
spinning
Main Brush has stopped
spinning
Quest is not charging
Error 1: Red LED blinks,
Blue LED is ON
Error 6: Red LED blinks ,Blue
LED blinks. Continuous beeps
of 30 sec length
Error 3: Red LED blinks, Blue
LED is ON. 2 long beeps.
Battery may not be charged. Check the battery indicator and charge if it indicates low battery.
The power switch on the bottom of the Quest may be OFF.
Indicates battery is too low.
AC adapter might not have been plugged properly. Ensure that AC adapter is plugged properly on Docking Station as well as Wall outlet.
Power Button on the bottom of the Quest might be OFF. Flip the power switch ON on the bottom of your Quest.
Quest is not docked properly. Pick up your Quest and manually dock it so charging pins are aligned
Indicates that Drive wheel, Side brush or Main brush is stuck. Turn OFF your Quest and remove dirt and hair from wheels
and wheel posts. See Page18 for instructions.
Indicates that Quest's cliff sensors on all 3 sides are sensing
object so it is stuck.
Move Quest to a different location and restart.
indicates dust bin is not installed or installed incorrectly.
Indicates Quest's bumper is stuck.
It could be caused by dirt and hair stuck around the wheel.
It could be caused by dirt and hair stuck around the wheel.
Turn OFF your Quest and remove dirt and hair from wheels and wheel posts. See
Page 19 for instructions to remove side brush.
Turn OFF your Quest and remove dirt and hair from wheels and wheel posts. See
Page 18 for instructions.
Turn OFF your Quest and install the dust bin. See Page 15 for instructions.
Charge your Quest. See Page 9 for instructions.
Flip the power switch ON and start your Quest.
QUESTIONS OR CONCERNS?
Contact Us: [phone] For a Complete Troubleshooting Guide, see: Hooverhelp.com/Quest™ Twitter: @HooverUSA Facebook: facebook.com/hoover
Do not return to store. See back of product for model number.
Any other servicing should be done by an authorized service representative. If appliance is not working as it should, has been dropped into water, take it to a service center prior to continuing use.
WARNING
To reduce the risk of personal injury-Turn power switch off before cleaning or servicing.
! !