Hoover HNL 642 User manual

Instruction Book
®
HNL 662
HNL 642
40005508.qxd 05/03/2008 09:49 Page 1

Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Delivery information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Do’s and Don’ts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Unpacking the Product. . . . . . . . . . . . . . . . . . . . . . . . 4
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Choose a location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Electricity supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Water supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Connecting to the cold water supply . . . . . . . . . . . . . . . . . . . . 8
Connection of the machine to the drain . . . . . . . . . . . . . . . . . 9
Moving the machine into position . . . . . . . . . . . . . . . . . . . . . 10
Adjusting the feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Testing the installation . . . . . . . . . . . . . . . . . . . . . . 11
Washing advice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Loading your washing machine . . . . . . . . . . . . . . . . . . . . . . . 12
Sorting the laundry. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
The Dispenser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Detergent dosage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Dispensing instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
The Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Wash Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Automatic Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Programme Selector . . . . . . . . . . . . . . . . . . . . . . . . . 20
Special Programmes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Daily Programmes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Programme Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
A Typical Wash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Selecting the wash programme . . . . . . . . . . . . . . . . . . . . . . . 24
Starting the wash cycle. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Cleaning and Routine Maintenance . . . . . . . . 25
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Power Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Customer Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Your Guarantee . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Hoovercare . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
2
Contents
40005508.qxd 05/03/2008 09:49 Page 2

Introduction
Please read and follow these instructions carefully and
operate the machine accordingly. This booklet provides
important guidelines for safe use, installation, maintenance
and some useful advice for best results when using your
machine.
Keep all documentation in a safe place for future reference or
for any future owners.
Delivery information
Please check that the following items are delivered with the
appliance:
●Instruction manual
●Guarantee card
●Blanking plug
●Inlet hose & bracket
●Base panel & x2 push clips
●Energy Label
Do’s
●All packaging materials used are environmentally-friendly
and recyclable. Please help dispose of the packaging via
environmentally-friendly means. Your local council will be
able to give you details of current means of disposal.
●To ensure safety when disposing of an old washing
machine disconnect the mains plug from the socket, cut
the mains power cable and destroy this together with the
plug. To prevent children shutting themselves in the
machine break the door hinges or the door lock.
●This machine is solely for domestic use, i.e. to wash, rinse
and spin dry household textiles and garments.
Don’ts
●Do not touch the appliance when hands or feet are damp
or wet.
●Do not lean on the door when loading the machine or
use the door to lift or move the machine.
●Do not use adapters, multiple connectors and or
extensions.
●Do not allow children to play with the machine or its
controls.
●Do not try to open the door when water is visible in the
drum or the door locked indicator is ON.
3
Check that no damage
has occurred to the
machine during transit.
If it has, call for service
by GIAS.
Call
08705 400 600
PLEASE NOTE
This machine only
requires a cold water
supply
If the appliance is not
running properly or
breaks down, switch it
off, disconnect the plug
from the socket, turn
off the water supply
and do not tamper with
the appliance.
Consult GIAS Service
for possible repair.
Call
08705 400 600
Failure to comply with
the above can
compromise the safety
of the appliance. You
may be charged for a
service call if a problem
with your machine is
caused by misuse.
40005508.qxd 05/03/2008 09:49 Page 3

Remove the machine from its packaging close to the final
location of the machine.
1. Cut carefully around the base of the packaging.
2. Lay the machine on its back and remove the base and the
two polystyrene spacers on each side of the machine. We
recommend that a second person assist in the lifting and
manoeuvring of the machine.
3. Return the machine to the upright position, remove the
remainder of the packaging and the central screw in the
transit bar.
4
Unpacking the product
Dispose of the packaging safely. Make sure
it is out of the reach of children, it is a
potential source of danger.
40005508.qxd 05/03/2008 09:49 Page 4

4. Remove the four retaining screws in the transit bar and
pull out the transit bracket.
5. Take the base panel provided and fit the two self
adhesive strips by removing the backing paper on one
side and locating the strips on each side of the base
panel.
6. Tilt the machine forward and locate the base panel under
the front of the machine. Remove the remaining backing
paper from the self-adhesive strips and offer up the base
panel to the bottom of the cabinet.
5
We recommend you keep the transit bracket
and screws to protect the machine for future
transit.
The manufacturers will not be responsible
for any damage to the machine caused by
not following the instructions relating to
releasing the transit protection. The user is
responsible for all installation costs.
40005508.qxd 05/03/2008 09:49 Page 5

7. Take the two plastic fixing clips and fix the base panel to
the base of the machine. Bring the machine back to the
upright position.
8. Cover the central hole in the rear of the machine with the
cap enclosed in the instruction bag.
European directive 2002/96/EC
This appliance is marked according to the European directive
2002/96/EC on Waste Electrical and Electronic Equipment
(WEEE).
By ensuring this product is disposed of correctly, you will help
prevent potential negative consequences for the environment
and human health, which could otherwise be caused by
inappropriate waste handling of this product.
The symbol on the product indicates that this product may not
be treated as household waste. Instead it shall be handed
over to the applicable collection point for the recycling of
electrical and electronic equipment.
Disposal must be carried out in accordance with local
environmental regulations for waste disposal.
For more detailed information about treatment, recovery and
recycling of this product, please contact your local city office,
your household waste disposal service or the shop where you
purchased the product.
6
40005508.qxd 05/03/2008 09:50 Page 6

Choose a location
●After the machine has been installed, ensure that the
mains plug and water supply valves are easily accessible.
●Make sure there is enough space for the machine. Select a
space at least 600mm wide and 850mm high. Also leave
enough space to open the door fully so you can load and
unload it easily.
●Keep the area underneath and around the machine free
of combustible materials such as lint, paper, rags,
chemicals etc.
Electricity supply
Washing machines are supplied to operate at a voltage of
240V, 50 Hz single phase. Check that the supply circuit is rated
to at least 13A.
The plug is already equipped with a 13A fuse which is BS 1362
ASTA approved. Any replacement must be the same rating and
specification. If the fuse cover is lost, do not use the plug until
it is replaced.
Electricity can be extremely dangerous.
This washing machine must be earthed.
The socket outlet and the plug on the appliance must be of
the same type.
Do not use multiple adapters and/or extension leads.
The wires in the mains lead are coloured in accordance with
the following codes:
Blue NEUTRAL
Brown LIVE
Green and Yellow EARTH
CE Appliance complies with European Directive 89/336/EEC,
73/23/EEC and subsequent amendments.
Water supply
●The cold water pressure should be between 0.5 and 8 bar
(0.05-0.8 Mpa).
●Do not connect the machine to a single outlet
instantaneous water heater.
●The water supply tap should be accessible when the
machine is installed.
●Before connecting the fill hose, check that the water is
running from the water supply tap to be used.
7
Installation
You may be charged for
a service call if a
problem with your
machine is caused by
incorrect installation.
If the mains cord on
this appliance is
damaged, it must be
replaced by a special
cord which is ONLY
obtainable from the
GIAS spares service. It
must be installed by a
competent person.
Call GIAS
01204 556111
Do not plug the
machine in and switch
it on at the mains until
the installation is
completed.
40005508.qxd 05/03/2008 09:50 Page 7

Connecting to the cold water
supply
Only one hose is required to install this machine to a cold
water supply.
Cold fill is an energy efficient system. Only the water required
to wash the laundry is heated. There is no loss of heat in the
pipeline from the hot water tank or the boiler.
If your previous machine installation was hot and cold fill
ensure that the hot tap is firmly closed to prevent leakage.
This machine has an inlet hose with a 19mm (3/4") threaded
ferrule fitted to the end, to attach between the threaded
connector on the appliance and the water supply.
Only use the new hose supplied to connect the machine and
ensure that the sealing washers are in place inside the hose
connectors.
Do not re-use old hoses which are attached to existing
installations.
Do not over-tighten the connections. Hand tight is sufficient.
Do not trap or kink the hose.
1. Connect the elbow end of the hose provided to the
threaded inlet on the back of the machine.
Grey pipe to the white threaded inlet on the machine.
2. Hand tighten the connector.
3. Connect the straight ends of the pipes to the water
supply; ensure that there are no kinks.
4. Turn on the water supply and check for leaks. If there is a
leak, turn off the water supply, disconnect the hose and
check the sealing washers are in place. Refit the hose and
turn on the water supply.
8
This Appliance
must be
connected to a
COLD WATER
supply only.
40005508.qxd 05/03/2008 09:50 Page 8

Connection of the machine to the drain
This machine must be connected in accordance with the water supply regulations. Water byelaws
prohibit connection to a surface water drain.
Decide which plumbing option suits you best then follow the instructions below.
Option 1
Waste pipe connection (waste trap)
Fit the hooked end support to the outlet pipe. Position at least 800mm off the floor.
After removing the blanking plug or cutting the membrane from the waste system securely fix the outlet
pipe to the drainage system, using a hose clip.
Secure the hooked end support up to at least 800mm to avoid water being drawn back into the
machine.
Option 2
Into a standpipe
Ensure that the standpipe is not located near an electrical socket.
Fit the hooked end support to the outlet pipe. Install the hose into the standpipe ensuring that the pipe
is at least 500mm from the floor.
Insert the outlet pipe approximately 100mm into the standpipe.
9
All machines are tested with water prior to leaving the factory so a small
amount of water may remain in the drum and drain hose.
Flooding could occur if any part of the installation is not completed correctly.
800 mm
hose clip
hooked end support sink
flexible
discharge hose
trap with hose
adaptor
100 mm
500 mm min
40005508.qxd 05/03/2008 09:50 Page 9

Moving the machine into
position
Your machine is heavy so care must be taken when moving it.
We recommend that two people move the machine to avoid
strain and possible injury.
●Take care not to damage flooring when moving the
machine.
●When moving the machine to its final position take care
not to kink or damage the hose at the back of the
machine.
Adjusting the feet
Once the machine is in place the feet should be adjusted to
ensure that the machine is level. If the machine is not level it
may become noisy or move.
Adjust the feet on the front corners of the machine until the
machine is firm and level.
When the machine is firm and level, tighten the locking nuts
on the two feet.
10
Do not drag or lift the
machine by its door.
40005508.qxd 05/03/2008 09:50 Page 10

Refer to ‘Selecting the wash programme’ for details of how to
select programmes.
1. Turn on the water supply and check for leaks from the fill
hose.
2. Switch on the electricity supply.
3. Select the Spin programme and then press the Start Pause
button to start the machine. Allow the programme to
continue for one minute and then cancel the programme
by returning the selector to the OFF position. This will
remove any water remaining in the machine from factory
testing.
4. To check for cold water filling to the machine:
Select the Rinse programme and press the Start Pause
button to start the machine.
Allow the tumble action to continue until the water has
pumped out. Check that the drain outlet is not leaking or
overflowing.
5. Switch off the machine at the end of the cycle by turning
the programme knob to the OFF position.
6. Select the Spin programme and press the Start Pause
button to start the machine. If the machine takes longer
than one minute to empty check the drain hose for kinks.
Installation testing is now complete.
Now you have successfully installed the machine we advise
that you run the machine to ensure the drum is thoroughly
clean after testing and storage. Select Colourfast 60°C
programme and run the machine for a complete cycle using
only wash detergent and water.
This programme will take approximately
2 hours to complete.
11
Testing the installation
40005508.qxd 05/03/2008 09:50 Page 11

The following tips are designed to assist in getting the best
results from your machine whilst using it in the most
environmentally-friendly and economical way. It is also
important to understand the items to avoid in your laundry, to
ensure the continued safe and reliable operation of your
machine.
Loading your washing machine
To make further reductions of energy, water and detergent
consumption, we recommend that you put a full load into
your machine. Energy savings of up to 50% can be achieved by
washing one full load compared to two half loads.
Do not overload the machine as this will reduce the quality of
the wash and may cause damage to the machine and your
laundry.
When is prewashing really needed?
Only with particularly dirty loads! Energy savings of 5 to 15%
are made by not selecting the prewash option for less dirty
laundry. Pre-treat awkward stains with a washable stain
remover.
Which wash temperature should you
choose?
Using stain removers before machine washing reduces the
need to wash at temperatures over 60°C.
Using a 40°C wash temperature can make energy savings of up
to 50%.
Heavily soiled laundry
To ensure the best performance when washing a particularly
dirty load, we recommend that you reduce the amount of
items to be put into the machine. Allowing more space in the
drum the items can circulate more freely and will wash better.
12
Washing advice
40005508.qxd 05/03/2008 09:50 Page 12

Sorting the laundry
Items to avoid
We recommend that you do not wash underwired bras in the
machine. Should the wires become detached they could cause
damage to your clothes and the machine. If the washcare label
states that the bra is machine washable then we advise placing
it in a wash bag.
Recommendations
Always follow the wash care labelling on the garments.
Fasten zips, tie strings and close press studs to prevent
tangling. Ensure that pockets are emptied of loose change and
other small items.
Check that there are no metal objects in the laundry as these
may damage the laundry and the machine.
Place small items in a wash bag.
13
Do not use the machine
to wash items that do
not have a wash label.
Do not wash items
previously treated with
solvents.
40005508.qxd 05/03/2008 09:50 Page 13

Detergent dosage
Only use detergents which are suitable for use in a washing
machine. You will obtain the best results from your wash with
the minimum use of chemical products, and the best care for
your laundry if you take into consideration the degree of
soiling as well as the type of detergent to choose.
The amount of detergent to use depends on:
●Water hardness.
Depending on the hardness of the water and the type of
detergent used, it is possible to reduce the amount of
detergent.
The softer the water supply, the less detergent is
required.
●The degree of soiling.
It is possible to reduce the amount of detergent used
depending on the degree of soiling.
Use less detergent for less soiled items.
●Amount of laundry.
It is possible to reduce the amount of detergent when
washing only a small amount of laundry.
For smaller loads use less detergent.
The dosages shown on the packaging of detergents for
washing delicates often already refer to a reduced wash size.
Always follow the dosage instructions on the detergent
packaging.
14
The Dispenser
DO NOT exceed
the maximum
detergent dosage
COMPARTMENT I
Prewash detergent
Maximum dosage
100ml of powder
COMPARTMENT II
Mainwash detergent
Maximum dosage
200ml of powder
COMPARTMENT
Fabric Conditioner
Maximum dosage 200ml
40005508.qxd 05/03/2008 09:50 Page 14

Dispensing instructions
The detergent drawer is split into 3 compartments:
●the lefthand compartment, labelled "II", is for detergent
utilised during the main wash.
●the centre compartment, labelled is for special
additives such as fabric softeners, fragrances, starch,
brighteners etc.
●the righthand compartment, labelled "I", is for detergent
utilised during Prewash.
Dispensing in the drum
Liquid detergents and some tablets are dispensed via the
machine drum using the recommended dispensing device
which is placed upright on top of the washload towards the
back of the drum. Some tablets are designed to be placed in
the dispenser drawer, check the detergent pack for details.
15
Do not put any items
into the drawer other
than detergents that
are designed to be
dispensed from the
drawer as they may
cause blockage or
damage.
40005508.qxd 05/03/2008 09:50 Page 15

Turning the machine On
Turn the machine ON by selecting a programme using the
programme selector. This status will be indicated by the STOP
indicator light flashing, this light will continue to flash until
the machine has started or the machine is returned to the OFF
position.
Start Pause
START
After selecting the programme and the required options press
the Start Pause button once to start the wash cycle. The STOP
light will stop flashing and START light will illuminate and
there will be a short time delay to the start of the programme
while the machine sets the wash parameters for the selected
programme and options. If the duration of the programme
you have selected is shorter than 60 minutes, then the time
remaining indicator will illuminate accordingly. The door lock
indicator light will also illuminate a few seconds after pressing
the Start Pause button.
PAUSE
The programme may be paused at any time during the wash
cycle by holding down the Start Pause button for about two
16
The Control Panel
Countdown Display
START
PAUSE
OPTION
BUTTONS
TEMPERATURE
SELECTOR
PROGRAMME
SELECTOR
The programme
selector must be return
to the OFF position to
reset the controls
between each wash
cycle.
To start another wash
cycle the programme
selector must be
returned to OFF once
again before the next
programme can be
selected and started.
40005508.qxd 05/03/2008 11:05 Page 16

seconds. When the machine is in the paused mode, the time
remaining for the programme in the countdown display
indicator and option buttons will flash. The door lock indicator
light will remain illuminated for approximately 2 minutes. The
door can be opened when this indicator goes out. To restart
the programme, press the Start Pause button once again.
Cancelling and changing the programme
To cancel the programme the programme selector should be
rotated to the OFF position.
Select a new programme and start as detailed above.
Door Locked indicator
The DOOR LOCKED indicator light is illuminated when the
door is fully closed and the machine is ON.
When Start Pause is pressed on the machine with the door
closed the indicator will flash momentarily and then
illuminate. If the door is not closed the indicator will continue
to flash.
A special safety device prevents the door from being opened
immediately after the end of the cycle. Wait for 2 minutes
after the wash cycle has finished and the Door Locked light has
gone out before opening the door. As a safety measure, check
that there is no water evident in the drum. At the end of the
cycle turn the programme selector to OFF.
If the programme is paused, the Door Locked indicator will go
out after 2 minutes and the door can be opened. Check there
is no water evident in the drum before opening the door.
Countdown display
In order to better manage your time, this washing machine
features an indicator light system that keeps you constantly
informed on the remaining cycle time and the status of the
Delay Start function.
When Delay Start is selected the countdown display will
indicate the time remaining before the programme starts and
will then indicate the time remaining when the washing cycle
has started. (for further details on the Delay Start function see
page 18).
17
START
60'
30'
15'
STOP
Remaining time above 60 minutes
Remaining time less than 60 minutes
Remaining time less than 30 minutes
Remaining time less than 15 minutes
End of the programme
3h
6h
9h
3 hours or less remaining before the
programme commences
6 hours or less remaining before the
programme commences
9 hours or less remaining before the
programme commences
COUNTDOWN DISPLAY
WASH PROGRESS DELAY START
40005508.qxd 05/03/2008 09:50 Page 17

Delay Start
This option is available to delay the start of the wash cycle by up to 9 hours. The selection of the time is
completed by pressing the Delay Start button, the countdown display will indicate the time selected.
When the correct delay is selected press the Start Pause button to start the cycle.
Time Saver
This option can be used on the Cottons and Synthetics programmes. By selecting the Time Saver option,
the wash time can be reduced by up to 50 minutes, depending on the selected programme, temperature
and load, without affecting the quality of the wash.
Stain Blaster
By pressing this button, which can only be activated in the Cotton cycles, the sensors in the new Optima
Wash System come into operation. They affect both the selected temperature, keeping it at a constant
level throughout the wash cycle, and the mechanical function of the drum.
The drum is made to turn at two different speeds at crucial moments. When the detergent enters the
garments, the drum rotates in such a way that the detergent is distributed in a uniform manner.
However, during the wash and rinse procedures, the speed increases in order to maximise the cleaning
action. Thanks to this special system, the efficiency of the wash procedure is improved WITHOUT ANY
INCREASE IN THE LENGTH OF THE PROGRAMME.
Slow Spin
This button reduces the spin speed by half on all programmes except Acrylics. This will help to reduce the
amount of creasing.
Temperature Selector
The washing machine is equipped with a Temperature Selector knob to
set the temperature you require. Greater energy savings can be achieved
by setting the temperature between and 40°C. By selecting the
position, the wash temperature is equivalent to the water inlet
temperature, thus reducing energy consumption further. We recommend
that the temperature shown on wash care garments should never be
exceeded.
In the case where the temperature has been accidentally set higher than
that of the chosen programme, (see Programme Guide table), the
machine will lower the temperature automatically to protect the fabrics.
18
Wash Options
The following options should be selected BEFORE pressing the Start Pause button.
The light on each option button will come on if that option has been selected.
40005508.qxd 05/03/2008 09:50 Page 18

Automatic Features
Automatic Variable Capacity (Half Load)
The washing machine is fitted with a self adjusting water level
system. This system enables the machine to use the optimum
amount of water needed to wash and rinse the laundry in
relation to the particular load. This results in a reduction of the
water and electricity used without in any way compromising
the washing and rinsing performance. The amount of water
and electricity used will always be appropriate for the clothes
load.
The washing machine automatically ensures excellent washing
results at minimum cost whilst respecting the environment.
Out of Balance protection
This model is fitted with an electronic sensor device that
checks if the load is balanced correctly. If the load is slightly
unbalanced the machine will re-balance it automatically to
then carry out the normal spin.
If, after several attempts, balance is not restored a reduced
spin speed will be used.
If loads are seriously unbalanced the spin stage will be
cancelled. This helps limit vibration, reduce noise and improve
the washing machine's reliability and life.
19
40005508.qxd 05/03/2008 11:06 Page 19

For handling the various types of fabric and their level of
soiling in your laundry the washing machine has different
programme groups according to type of wash, temperature,
spin speeds and duration (see Programme Guide).
Cottons
The Cottons programmes are designed for maximum washing
and rinsing. With spin cycles in between, they guarantee the
laundry is rinsed perfectly. The final spin cycle ensures laundry
is spun dry as much as possible up to the maximum speed.
The 90°C programme includes a Prewash cycle. This option is
particularly useful for heavily soiled loads and can be used
independently of the main wash programme. Detergent for
this programme should be added to the first compartment of
the soap drawer labelled "I" (please refer to the section of this
manual entitled “The Dispenser”). We recommend you use
only 20% of the quantity used for the main wash programme.
AA 40
This special programme has been created to allow you to
obtain the best washing performance with a full load, as the
60°C Colourfast, but with the advantage of the cycle being at
40°C. This gives energy savings by reducing the temperature
from 60°C to 40°C. The final spin speed is 1000rpm.
Synthetics and mixed fabrics
Washing and rinsing performance is optimised through drum
rotation speeds and water levels. The delicate spin action
minimises creasing. The 50°C programme includes a prewash
cycle. The final spin speed for the synthetics programme is
800rpm and for the Acrylics 400rpm.
Delicates
This is a new concept in washing, with a cycle that consists of
alternate periods of activity and pauses, particularly suitable
for washing very delicate fabrics. Washing and rinsing are
carried out using a high water level to provide the best results.
Rinse, Spin and Drain
Individual programmes are available for rinsing, (including the
opportunity to add fabric conditioner); spinning, at the
maximum spin speed; and draining the water from the
machine.
Special Programmes
Woolmark
This is a programme dedicated to washing fabrics labelled with
the woolmark symbol . The cycle consists of alternate
periods of activity and pauses. Washing and rinsing are carried
20
Programme Selector
40005508.qxd 05/03/2008 09:50 Page 20