
Underinflation of the ball can enable the horse to damage the cover and bladder by biting. Properly inflated
balls should not be able to be grabbed by the horses teeth. These are horse training balls, not dog balls. Most
dogs have sharp teeth and can puncture the bladder. Do not allow your dog to play with these balls. If your
bladder has a manufacturing defect, it will be detected during the first few days after inflating it. Make sure
that you inflate your ball as soon as it arrives.
Slowly introduce your horse to the ball. Some horses instantly love to play, others are more shy. The best way
to teach your horse about the ball is to let her push it away from her. We don’t recommend that you throw the
ball at your horse right away, let her learn to move it so she gains confidence.
Please contact us if you have any questions, problems or suggestions about our products.
My cover is dirty, how do I wash it?
You can spot wash the cover while the bladder is inflated. To throughly clean the cover, remove the air from
the bladder AND remove the bladder from the cover. The cover can be washed in your washing machine using
laundry detergent. Do not use bleach. Do not machine DRY. Allow the cover to air dry and repeat the
produre above for inserting the bladder and inflating it.
How long can I expect the ball to last?
The bladder (if left inflated) can last up to 2 years. The cover will last up to 2 years as well providing there are
no rips or tears in it due to excessive wear.
How do I store my ball?
Leave it inflated and keep it in a warm garage or basement. If you can’t store it inflated, lay the bladder out
flat and store at room temperature. Prolonged expsoure to cold or heat will weaken the bladder.
How long is the warranty good for and what does it cover?
The bladder comes with a 90 day warranty against manufacturing defects only. Proper inflation over that
period of time will cause any defects to surface. We will gurantee and replace all defective bladders within 90
days of purchase. Contact us for the return procedure.
What if I decide I don’t want the ball and I haven’t used it?
We will accept returns if the ball has not been inflated. Contact us for the return procedure. You will pay the
postage and a 15% re-stocking fee.
What do I do if the bladder gets a hole in it?
Because the bladder is made of PVC, there are no adhesives that can be used to repair them that are available
to the general public. We can order you a replacement bladder.