Hotpoint H7NT911TWH1 User manual

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User Manual

USER MANUAL
1
THANK YOU FOR BUYING A HOTPOINT PRODUCT.
In order to receive a more complete assistance, please register
your appliance on
www.hotpoint.eu/register
INDEX
Use&Careguide ......................................................... 2
Productdescription ......................................................... 2
Accessories* ..................................................................... 2
Controlpanel .................................................................... 3
No-frostrefrigeratorcompartment ..................................................... 4
No-frostfreezercompartment ........................................................ 4
Compartment3in1zone............................................................ 4
Humiditycontrol* ................................................................. 4
Refrigeratorlight .................................................................. 5
Shelves ......................................................................... 5
PullOutShelf* ................................................................... 5
Tuckshelf* ...................................................................... 5
Easyaccesstrayinfreezer* .......................................................... 5
Door ........................................................................... 5
Howtousetheappliance ..................................................... 6
Firsttimeuse..................................................................... 6
Refrigeratorcompartmentandfoodstorage .............................................. 6
Howtostorefreshfoodandbeverages .................................................. 6
Freezercompartmentfoodstorage..................................................... 7
Removingthefreezerdrawercontainer.................................................. 7
Tipsforfreezingandstoringfreshfood .................................................. 7
Frozenfood:shoppingtips........................................................... 7
Storagetimesoffrozenfoods ......................................................... 8
Functionalsounds ................................................................. 8
Alarmtable ...................................................................... 9
Recommendation in case of no use of the appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Cleaningandmaintenance ................................................... 10
Troubleshooting .......................................................... 11
After-salesservice ......................................................... 12

Use & Care guide EN
* Available only on certain models
2
Product description
1. Control panel
2. Storage compartments
3. Freezer and storage compartment
4. Fruit and vegetable crisper
5. Cooler compartment
(best for meat and fish)
6. Wine rack *
7. Tuck shelf *
8. Shelves
9. LED light
10. Fan*
11. Extractable storage shelf with cover *
12. Removable multipurpose shelves
13. Bottle balcony
14. Egg tray *
15. Ice tray *
* Varies by number and/or position, available only on certain models.
Accessories *
EGG TRAY HUMIDITY CONTROL
A
B
BOTTLE RACK
ICE TRAY

Use & Care guide
* Available only on certain models
3
Control panel
1. On/off
2. Super cool
3. Fridge temperature setting
4. Alarm
5. Refrigerator display
6. Freezer display
7. Freezer temperature setting
8. Super freeze
9. Active oxygen / Eco*
10. Holiday
1. On/off
The entire product (both the refrigerator and freezer compartments) may be switched on by pressing this button.
2. Super cool
You can enable or disable the super cool feature (quick cooling of both fresh and just cooked food). On the keyboard the
super cool led turns on as well as on the fridge display.
3. Fridge temperature setting
Used to modify the temperature setting of the refrigerator; confirmation corresponding to the selected temperature appears
on the display.
4. Alarm
An alarm situation has been detected in the product (see Troubleshooting section).
5. Refrigerator display
Shows the set temperature for the refrigerator compartment.
6. Freezer display
Shows the set temperature for the freezer compartment.
7. Freezer temperature setting
Used to modify the temperature setting of the freezer; confirmation corresponding to the selected temperature appears on
the display.
8. Super freeze
Thanks to the super freeze feature you can freeze food in much shorter times. In this way the water contained in food
transforms into micro ice crystals.
They are so small that they don’t damage the food tissues. In this way the nutritional values both of fresh and cooked foods
remain unchanged.
At the end of the freezing process the temperature reverts to the programmed level.
In order to get better results, we recommend that you enable this feature 1 hour before you start inserting food inside the
freezer compartment.
This feature works for max. 24 hours.

Use & Care guide EN
* Available only on certain models
4
9. Active oxygen *
This device releases ozone molecules inside the refrigerator; ozone is a natural substance which combats bacteria and
microorganisms, reducing their proliferation while limiting unpleasant odours.
Automatically defines the amount of ozone required for prolonging the freshness of foodstuffs, eliminating odours and
preventing bacteria build-up.There may be a slight distinctive odour inside the refrigerator.
The very same smell can sometimes be detected during a storm, due to the ozone produced as the charge in the lightning
bolts is released; this is completely normal.
The amount produced by the device is very small and abates quickly as the antibacterial action takes place.
Device is activated pressing the dedicated key on the display located in front of the fridge door.
By holding the active oxygen button for 8 seconds you can enable the eco feature.
9. Eco*
Controls the activation and deactivation of the eco function (optimal operating temperature for minimal energy
consumption). Consumption will be optimized 24h after the function was enabled. When this function is activated, the eco
led on the keypad lights up.
Press and hold the eco button for 8 seconds so that the corresponding led begins to flash; this will allow you to set the
temperature to in the refrigerator compartment and in the freezer compartment. Two minutes after the most recent user
interaction, the display enters its energy saving mode.
To exit the energy saving mode, simply press any button or open the refrigerator door.
10. Holiday
Activates or deactivates the holiday function (the holiday led on the keypad lights up), while the temperature values +12°c
and -18°c appear on the refrigerator and freezer displays respectively. Two minutes after the most recent user interaction, the
display enters its energy saving mode (see eco function).
No-frost refrigerator compartment
Refrigerator compartment defrosting is completely automatic.
Droplets of water on the rear wall inside the refrigerator compartment indicate that the automatic defrost phase is in progress.
The No Frost system circulates cold air continuously to collect humidity and prevent ice and frost formation.
The system maintains an optimal humidity level in the compartment, preserving the original quality of the food, preventing the
food from sticking together and making defrosting a thing of the past.
Do not block the aeration cells by placing food or containers in direct contact with the refrigerating back panel.
Close bottles and wrap food tightly.
No-frost freezer compartment
No Frost freezers provide chilled air circulation around the storage areas, and prevent the formation of ice, thereby completely
eliminating the need for defrosting.
Frozen items don’t stick to the walls, labeling stays legible and storage space remains neat and clear.
Compartment 3 in 1 zone
This is the new box which offers maximum flexibility in order to stock your food in an excellent way.
•store meat, fish and delicate food;
•rapid cooling of hot food from 70°C to 3°C and of other fresh foods and leftovers
•low temperature defrosting (it inhibits the proliferation of microorganisms).
You can get the 0°C temperature, in standard conditions, when the fridge compartment temperature is at about 4°C. By
decreasing the fridge temperature you decrease the CHILLER compartment temperature too.
Humidity control *
Open the humidity regulator (position B) if you want to store food in a less humid
environment like fruit, or close it (position A) to store food in a more humid
environment like vegetable.

Use & Care guide
* Available only on certain models
5
Refrigerator light
If the LED light system does not work, please contact the Service to replace it.
Important: The refrigerator compartment light switches on when the refrigerator door is opened . If the door is kept open for
more than 8 minutes the light will be automatically switched off.
Shelves
All shelves, flaps and pull-out baskets are removable.
Pull Out Shelf *
1
1
Due to the special guides the shelves are removable and the height is
adjustable allowing easy storage of large containers and food. Height can
be adjusted without complete removal of the shelf.
Tuck shelf *
Thanks to the rail system, this shelf allows you to slide under the front part, creating an extra space for storing tall bottles or
pitchers.
Easy access tray in freezer *
Freezer tray is useful to easily access frequently used products,freeze or simply store leftovers or small items.
Door
Door reversibility
Note: If it is necessary to change the direction in which the doors open, please contact the Technical Assistance Centre.

Use & Care guide EN
6
How to use the appliance
First time use
Before connecting the appliance, clean the compartments and accessories well with lukewarm water and bicarbonate.
After plugging the appliance to the mains, it starts the operation automatically.
After starting the appliance, wait at least 4-6 hours before placing food into the appliance.
When the appliance is connected to the power supply, the display lights up and all the icons appear on the display for
approximately 1 second. The default (factory) values of the fridge compartment settings light-up.
Refrigerator compartment and food storage
The refrigerator compartment allows for the storage of fresh food and drink. The refrigerator compartment defrosts completely
automatically. The occasional presence of drops of water on the internal back wall of the compartment is a sign of the automatic
defrosting phase. The defrosting water is channelled into a drain and then collected in a container, where it evaporates.
Note: the ambient temperature, how often the doors are opened and the position of the appliance may affect the internal temperatures
in the two compartments. Set the temperatures depending on these factors. In very humid conditions, condensation may form in the
refrigerator compartment, especially on the glass shelves. In this case, it is recommended that you close containers with liquids in (e.g. a pot
of stock), wrap up food with a high water content (e.g. vegetables) and turn on the fan, if there is one. All of the drawers, door shelves and
shelves can be removed.
Air ventilation
The natural circulation of air in the refrigerator compartment results in zones with different temperatures. It is coldest directly
above the fruits and vegetables crisper and at the rear wall. It is warmest at the top front of the compartment. Insufficient
ventilation results in an increase in energy consumption and reduction of the refrigerating performance.
How to store fresh food and beverages
Foods which give off a large amount ethylene gas (apples, apricots, pears, peaches, avocado, figs, prunes, blueberries, mellons,
beans) and those that are sensitive to this gas, such as fruit vegetables and salad, should always be separated or wrapped so as
not to reduce the storage life; for example do not store tomatoes together with kiwi fruits or cabbage. Do not store food too
close together to enable sufficient air circulation. Use recyclable plastic, metal, aluminum and glass containers and cling film to
wrap foods. If you have a little quantity of food to store in the refrigerator, we recommend to use the shelves above the crisper
for fruits and vegetables since this is the coolest area of the compartment. Always use closed containers for liquids and for food
that may give off or be tainted by odor or flavor transfer or cover them. To avoid bottles falling over, you can use the bottle
holder (available on selected models).
Legend
TEMPERATE ZONE
Suggested for storage of tropical fruit, cans, drinks,
eggs, sauces, pickles, butter, jam
FRUIT AND VEGETABLE DRAWER
COOL ZONE
Suggested for the storage of cheese, milk, daily food,
delicatessen, yogurt

Use & Care guide
7
Freezer compartment food storage
The freezer compartment allows for the storage of frozen food (for the period indicated on the packaging) and the freezing of
fresh food. The quantity of fresh food that can be frozen in 24 hours is written on the rating plate. Arrange the fresh food in the
freezing area inside the freezer compartment, leaving enough space around the food packages to allow air to circulate freely. It
is advisable that you do not re-freeze food that has partially defrosted. It is important to wrap the food in a way that prevents
the ingress of water, humidity or condensation.
To get more volume, the freezer compartment can be used without the freezer drawers. Make sure that the door is closed
properly.
Ice cubes
Fill 2/3 of the ice tray with water and put it back in the freezer compartment. Do not use sharp or pointed objects to remove the
ice under any circumstances.
Legend
FREEZING ZONE DRAWER
(Max cool zone)
Suggested to freeze fresh / cooked food.
FREEZER DRAWERS
Removing the freezer drawer container
1 2
•Open the freezer door.
•Pull the upper container upwards by the right and left corners (1).
•Remove the drawer (2).
•Install the upper container in the reverse order.
Tips for freezing and storing fresh food
•We recommend to label and date all your frozen food. Adding a label will help you to identify foods and to know when
they should be used before their quality deteriorates.Do not re-freeze defrosted food.
•Before freezing, wrap and seal fresh food in: aluminium foil, cling film, air and water-tight plastic bags, polythene
containers with lids or freezer containers suitable for freezing fresh food.
•Food must be fresh, mature and of prime quality in order to obtain high quality frozen food.
•Fresh vegetables and fruit should preferably be frozen as soon as they are picked to maintain the full original nutritional
value, consistency, colour and flavor. Some meat, especially game, should be hung before it is frozen.
•Always leave hot food to cool before placing in the freezer.
•Eat fully or partially defrosted foods immediately. Do not refreeze unless the food is cooked after it has thawed. Once
cooked, the thawed food can be refrozen.
•Do not freeze bottles with liquid.
Frozen food: shopping tips
When purchasing frozen food products:
•Ensure that the packaging is not damaged (frozen food in damaged packaging may have deteriorated). If the package
is swollen or has damp patches, it may not have been stored under optimal conditions and defrosting may have already
begun.
•When shopping, buy frozen foods at the end of your trip and transport them in a thermally insulated cool bag.
•Once at home, place the frozen foods immediately in the freezer.
•If food has defrosted even partially, do not refreeze it. Consume within 24 hours.
•Avoid or reduce temperature variations to the minimum. Respect the best-before date on the package.
•Always observe the storage information on the package.

Use & Care guide EN
8
Storage times of frozen foods
Product Storage period
Butter or margarine 6 months
Cheese 3 months
Fish
Shellfish
2/3 months
1 month
Fruits (except citrus) 8-12 months
Ice cream or sherbet 2/3 months
Meat
Ham- sausage
Roasts (beef-pork- lamb)
Steaks or chops (beef-lamb-pork)
2 months
8/12 months
4 months
Milk, fresh fluid 1-3 months
Poultry (chicken-turkey) 5-7 months
Vegetables 8-12 months
Functional sounds
Sounds coming from your appliances are normal since it has a number of fans and engines to regulate performances that
switch on and off automatically.
Some of the functional sounds can be reduced through:
•Leveling the appliance and installing it on an even surface.
•Separating and avoiding contact between the appliance and furniture.
•Checking if the internal components are correctly placed.
•Checking if bottles and containers are not in contactwith each other.
Some of the functional sounds you might hear
1. A hissing sound when switching on the appliance for the first time or
after a long pause.
2. A gurgling sound when refrigerant fluid enters into the pipes.
3. BRRR sound is from the compressor running.
4. Buzzing sound when water valve or fan start working.
5. A cracking sound when compressor starts.
6. The CLICK is from the thermostat which adjusts how often the
compressor is running.

Use & Care guide
9
Alarm table
ALARM TYPE SIGNAL CAUSE CURE
Door open alarm. The acoustical alarm is
activated and the light
blinks, display flash the
set temperature in the
refrigerator.
The refrigerator door has
remained open for more than
two minutes.
The buzzer will stop sounding
when you shut the door.
Temperature alarm. The alarm sounds and
TEMPERATURE ALARM
flashes on the display (“A1”
is displayed instead of the
FREEZER temperature).
The temperature inside
the freezer is too high.
The freezer will maintain a
temperature of around 0°C
so that the food will not
refreeze, allowing you to
eat it within 24 hours or to
refreeze it after it has been
cooked.
To switch off the buzzer, open and
close the appliance door or press
the + and –freezer temperature
adjustment buttons once. Press
these buttons a second time
to display the set value on the
freezer display, switch off the
TEMPERATURE ALARM LED and
restore normal operation.
Temperature alarm. The alarm sounds and
temperature alarm flashes
on the display (“A2” is
displayed instead of the
FREEZER temperature).
The temperature of the
freezer is dangerously high:
the food inside must not
be eaten. The freezer will
maintain a temperature of
approximately -18°C.
To switch off the buzzer, open and
close the appliance door or press
the + and –freezer temperature
adjustment buttons once. Press
these buttons a second time
to display the set value on the
freezer display, switch off the
TEMPERATURE ALARM LED and
restore normal operation.
Recommendation in case of no use of the appliance
In the event of non-use of the applicance
Disconnect the appliance from the power supply, empty it, defrost it (if necessary) and clean it.
Keep the doors slightly ajar to let air circulate inside the compartments. By doing this, you avoid the development of mould
and bad odours.
In the event of an interruption to the power supply
Keep the doors closed so the food stays cold for as long as possible. Do not re-freeze food that has partially defrosted. If there is
a prolonged power cut, the black out alarm may also activate (in products with electronics).

Use & Care guide EN
10
Cleaning and maintenance
Before any cleaning or maintenance operation, unplug the appliance from the mains or disconnect the electrical
power supply.
Never use abrasives. Never clean refrigerator parts with flammable fluids.
Do not use steam cleaners.
The buttons and control panel display must not be cleaned with alcohol or alcohol-derived substances, but with a dry
cloth.
▶Periodically clean the appliance with a cloth and a solution of
lukewarm water and neutral detergent specifically for refrigerator
interiors.
▶The removable accessories may be soaked in warm water and soap or
dishwashing liquid. Rinse and dry them carefully.
▶Clean the outside of the appliance and the door seal with a damp
cloth and dry with a soft cloth.
▶Condenser placed in the rear of the appliance should be cleaned
regularly using a vacuum cleaner.
▶Unless otherwise specified the appliance accessories are not
dishwasher safe.
Important:
▶The buttons and control panel display must not be cleaned with alcohol or alcohol-derived substances, but with a dry
cloth.
▶The refrigeration system pipes are located near the defrost pan and can become hot. Periodically clean them with a
vacuum cleaner.
To ensure continuous and correct flow of defrost water, regularly clean the
inside of the draining hole on the back of the refrigerator near the fruit and
vegetable drawer, using the tool provided*.

Use & Care guide
11
Troubleshooting
What to do if... Possible reasons Solutions
The appliance is not working. There may be an appliance power
supply problem.
•Check if power cable plugged into a live
socket with the proper voltage.
•Check if the protection devices and fuses
of the electrical system in your home
There is water in the defrost pan. This is normal in hot, damp weather.
The pan can even be half full.
•Make sure the appliance is level so that
the water does not overflow.
The edges of the appliance
cabinet, which come in contact
with the door seal, are warm to
the touch.
This is not a defect. This is normal in hot
weather and when the compressor is
running.
The light does not work. The light may need replacing.
The appliance may be in On/ Stand-by
model.
•Make sure if the protection devices and
fuses of the electrical system in your
home work well.
•Check if the power cable is plugged into a
live socket with the proper voltage
•In case the LEDs are broken the user
must call the Service for exchange of the
same type available only at our Aftersales
Service Centers or authorized dealers.
The motor seems to run too
much.
Motor running time depends on
different things: number of door
openings, amount of food stored,
temperature of the room, setting of the
temperature controls.
•Make sure that the appliance controls are
correctly set.
•Check if there is not a large amount of
food been added to the appliance.
•Check that the door is not opened too
often.
•Check that the door close properly.
The appliance temperature is
too high.
There could be various causes (see
“Solutions”).
•Make sure that the condenser (back the
appliance) is free of dust and fluff.
•Make sure that the door properly closed.
•Make sure that the door seals properly
fitted.
•On hot days or if the room is warm, the
motor naturally runs longer.
•If the appliance door has been left open
for a while or if large amounts of food
have been stored, the motor will run
longer in order to cool down the interior
of the appliance.
The doors do not open and close
properly.
There could be various causes (see
“Solutions”).
•Check that food packages are not
blocking the door.
•Check that the internal parts or automatic
ice maker are not out of position.
•Check that the door seals are not dirty or
sticky.
•Ensure the appliance is level.

Use & Care guide EN
12
After-sales service
BEFORE CALLING THE AFTER-SALES SERVICE
1. See if you can solve the problem by yourself with the help of the suggestions given in the TROUBLESHOOTING.
2. Switch the appliance off and back on again to see if the fault persists.
IF AFTER THE ABOVE CHECKS THE FAULT STILL OCCURS, GET IN TOUCH WITH THE NEAREST AFTER-SALES SERVICE
To receive assistance, call the number shown on the warranty booklet or
follow the instructions on the website
www.whirlpool.eu
When contacting our Client After sales service, always specify:
•a brief description of the fault;
•the type and exact model of the appliance;
•the service number (number after the word Service on the rating
plate). The service number is also indicated on the guarantee booklet;
•your full address;
•your telephone number.
If any repairs are required, please contact an authorised aftersales service (to guarantee that original spare parts will be used
and repairs carried out correctly).
400011314330