Hoveround MPV5 User manual

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2D82008753M 10/13
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Special Notes
Signal words are used in this manual and apply to hazards or
unsafe practices that could result in personal injury or property
damage. Refer to the table below for definitions of the signal words.
In addition, some information is highlighted with the word “Note."
Notes usually contain information regarding troubleshooting the
power wheelchair when an indicator or fault light appears.
Using the Hoveround®product safely depends upon your diligence
in following the warnings, cautions, and instructions in this owner's
manual. Hoveround®is not responsible for injuries and/or damage
resulting from any person's failure to follow the warnings, cautions,
and instructions in this owner's manual. Hoveround®is not responsible
for injuries and/or property damage resulting from any person's
failure to exercise good judgment and/or common sense.
All rights reserved. No part of this publication may be reproduced,
stored in a retrieval system, or transmitted in any form by any means,
electronic, mechanical, photocopying, recording or otherwise,
without the prior written permission of HOVEROUND®CORPORATION.
Neither HOVEROUND®CORPORATION nor its affiliates shall be liable
to the purchaser of this product or third parties for damages, losses,
cost or expenses incurred by purchaser or third parties as a result
of accident, misuse, or abuse of this product or unauthorized
modification, repairs, or alterations to this product.
HOVEROUND®and MPV5 are registered trademarks of the HOVEROUND®
CORPORATION. Other product names used herein are for identification
purposes only and may be trademarks of their respective owners.
Hoveround®disclaims any and all rights in those marks.
Specifications and equipment are subject to change without notice.
D82008753M 10/13 3
DEFINITIONSIGNAL WORD
Indicates a hazardous situation that, if
not avoided, could result in death or
serious injury.
Indicates a hazardous situation that, if
not avoided, may result in minor or
moderate injury.
Indicates a hazardous situation that, if
not avoided, may result in property
damage.
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Dear MPV5 Owner,
Congratulations on your choice of the Hoveround®MPV5 to fulfill
your personal mobility needs.
The MPV5 has the same innovation of design that is the hallmark of
our company. It is compact yet very stable; attractive yet rugged;
simple yet functional; gentle yet powerful; and above all, the
MPV5 provides an outstanding level of maneuverability.
We believe that the MPV5 will afford you reliable, comfortable
transportation for years to come. Should you have questions or
concerns, our customer service personnel are a toll-free call away.
Welcome to our family, and thank you for choosing the MPV5.
Happy motoring.
Thomas E. Kruse, President
Hoveround®Corporation
4D82008753M 10/13
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Table Of Contents
D82008753M 10/13 Table of Contents 5
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
General Warnings / Before You Use Your MPV5 . . . . . 8
Hoveround®MPV5 / Diagram . . . . . . . . . . . . . . . . . . . 12
Hoveround®MPV5 / Warning Labels . . . . . . . . . . . . . 13
Chapter 1 Operating Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Entering Your MPV5 . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Driving Your MPV5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Joystick Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Chapter 2 Batteries and Charging . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Caring For Your Batteries and Charger . . . . . . . . . . . 22
Battery Replacement . . . . . . . . . . . . . . . . . . . . . . . . . 24
Charging Your Batteries. . . . . . . . . . . . . . . . . . . . . . . . 24
Chapter 3 Manual Brake Release Levers . . . . . . . . . . . . . . . . . . . . . 28
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6 Table of Contents D82008753M 10/13
Chapter 4 Seating and Pressure Relief . . . . . . . . . . . . . . . . . . . . . . . 29
Seat Belt Adjustment. . . . . . . . . . . . . . . . . . . . . . . . . . 30
Arm Angle Adjustment . . . . . . . . . . . . . . . . . . . . . . . . 31
Controller Position Adjustment . . . . . . . . . . . . . . . . . . 31
Swivel Seat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Arm Width . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Arm Height . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Seat Back Angle. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Seat Height Adjustment. . . . . . . . . . . . . . . . . . . . . . . . 35
Footplate Angle Adjustment. . . . . . . . . . . . . . . . . . . . 35
Recline Back Seat and Adjustments . . . . . . . . . . . . . 36
Chapter 5 Options and Accessories . . . . . . . . . . . . . . . . . . . . . . . . . 40
Chapter 6 Routine Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Chapter 7 Disassembling and Reassembling Your MPV5. . . . . . . . 47
Removing and Replacing Your Controller . . . . . . . . 47
Removing and Replacing the Seat . . . . . . . . . . . . . . 48
Removing and Replacing Batteries . . . . . . . . . . . . . . 50
Chapter 8 Electromagnetic Interference (EMI). . . . . . . . . . . . . . . . 52
Chapter 9 Appendixes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Appendix A Programmable Parameters . . . . . . . . . 55
Appendix B Fault Codes . . . . . . . . . . . . . . . . . . . . . . 56
Appendix C Locking Feature. . . . . . . . . . . . . . . . . . . 59
Appendix D Specifications. . . . . . . . . . . . . . . . . . . . . 60
Appendix E Record of Service. . . . . . . . . . . . . . . . . . 61
Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
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Introduction
D82008753M 10/13 Introduction 7
Hoveround®Corporation is a home medical equipment provider
dedicated to serving people with mobility needs. Our reputation
for service and our concern for our clients assures the highest
standards of professionalism available.
At Hoveround®we know that clients are happier and progress
faster when they can convalesce in familiar home surroundings.
Our goal is to be an active participant in making that a reality.
Our staff consists of dedicated professionals who take exceptional
pride in the products and services they provide. These include
mobility specialists, factory trained technicians and skilled
customer service personnel.
Whenever your mobility needs require special attention and
equipment delivered with an extra measure of care and concern,
you can count on Hoveround®.
Service
Service is our commitment to our clients and their continued
mobility is our priority. In the event that you need assistance with
your Hoveround®, our Service Representatives are just a phone
call away.
Just call Hoveround®Technical Support and Repair, toll free at
1-800-96-HOVER (1-800-964-6837).
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Before You Use Your MPV5
The Hoveround®MPV5 is a battery-operated motor vehicle. The
operation of the power wheelchair requires you to exercise caution
and consideration for your personal safety and the safety of others
around you. Never modify your wheelchair, and do not use accessories
other than those developed for use specifically with your Hoveround®
MPV5 power wheelchair. Information about the design of ramps
appropriate for wheelchair access for your home are contained in
guidance from the Americans with Disabilities Act, which can be
located at http://www.accessboard.gov/adaag/html/adaag.htm.
The lists below detail some important safety warnings. Please read
this entire manual thoroughly, and follow all warnings and instructions
to avoid serious injury or death. Call toll free 1-800-96-HOVER
(1-800-964-6837) if you require further assistance. Your "Safety and
Training video" illustrates many of the concepts in the manual.
Keep your manual to refer to when needed.
8 General Warnings D82008753M 10/13
General Warnings
Before You Use Your MPV5
To avoid serious injury or death:
1. Always use the seat belt.
2. Always ensure that the power is OFF before
getting into and out of the seat.
3. Always set the joystick/controller speed/response
control to be consistent with the surrounding
environment. In confined spaces and while
learning to drive your power wheelchair, we
recommend that the speed/response control be
set to minimum.
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D82008753M 10/13 General Warnings 9
Stop using your power wheelchair immediately, and call for
assistance if:
• Your power wheelchair is not working correctly.
• Your seat belt does not latch or stay latched.
• You are taking medications, drugs, or alcohol that affect your
ability to safely drive.
• Your skin develops any redness, irritation, ulcers or other
symptoms on your thighs, legs, feet or buttocks. Contact your
physician immediately.
• Your medical condition changes in any way that prevents
you from operating your power wheelchair safely.
• Your weight exceeds 300 pounds, the maximum weight
capacity of your power wheelchair.
To avoid serious injury or fatality from sudden unexpected movement
of the chair or contact with moving parts and other objects:
• Keep your hands, legs and feet away from moving wheels.
• Do not use your power wheelchair with bare feet.
• Do not wear loose clothing or jewelry. For example, a loose
bathrobe sleeve or bracelet can accidentally get caught in
wheels or catch and move the joystick causing the power
wheelchair to move unexpectedly.
• Do not allow objects to hang from any part of your power
wheelchair that could get tangled in the wheels.
• Do not hold objects such as leashes, shopping bags, purses,
etc. that could get tangled in the wheels.
• Before getting in or out of your chair, press the power button
to OFF and lock the seat swivel and return the seatback to
the upright position.
• When seated in a stationary chair, press the power button to OFF.
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10 General Warnings D82008753M 10/13
To reduce the chance of serious injury or death from tip-over,
collision with obstacles and other people, loss of control, or falling
from the power wheelchair, drive in proper environments:
• Do not drive across or sideways on a ramp or slope;
go straight up or down.
• Do not attempt to drive on a slope in reverse.
• Avoid ramps and slopes that are too steep, such as those
that exceed 5 degrees. For example, a 12-inch ruler with
one end raised 1 inch will have a 5-degree slope (see the
video for example).
• Avoid uneven or unstable surfaces such as potholes, broken
pavement, grass, gravel, sand, wet leaves or cut grass.
• Never attempt to drive a power wheelchair off or up onto
a curb, stairs higher than 1.5 inches, or an escalator.
• Avoid slippery surfaces such as ice, oily, polished, and/or
treated surfaces.
• Secure or remove any loose rugs or carpets and remove
obstacles from the travel paths in your home.
• Drive slowly over thresholds and when traveling from one
type of surface to another.
• Do not operate the power wheelchair in conditions such as
rain, standing water, sleet, slush or snow.
• Do not sit in your power wheelchair while riding in a motor
vehicle, even if the chair is secured to the vehicle and you
are using the chair's restraint.
55
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D82008753M 10/13 General Warnings 11
To reduce the chance of serious injury or death from tip-over,
collision with obstacles, loss of control, or falling from the power
wheelchair, keep yourself properly positioned in the seat:
• Keep your seat belt fastened.
• Drive with the seatback only in a fully upright, locked and
forward facing position.
• Keep your back against the seatback, arms on the armrests,
and your feet on the footplate.
• Do not reach over the back of the chair or lean excessively
forward or sideways.
• Do not carry passengers or cargo.
• Do not stand on footplate. Do not put weight on footplate,
armrest or controller while getting into or out of the power
wheelchair.
To avoid serious injury or death from being struck by a motor
vehicle, when driving your power wheelchair near traffic:
• Obey all local pedestrian traffic rules.
• Cross roads at locations where you are most visible to motor
traffic, if possible at a light-controlled pedestrian crossing with
handicapped cutouts.
• Cross the road by the most direct route.
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12 Hoveround®MPV5 - Diagram D82008753M 10/13
Flip Up
Footplate
Hoveround®MPV5 - Diagram
Battery Cable
Connection
(if equipped)
Seat Belt Seat
(Swivel Optional)
Brake Release
Levers
Adjustable
Arm Rest
Dual Motor Front
Wheel Drive
Joystick Controller
•
•
•
•
•
•
•
Anti Tip
Wheels
•
Batteries
•
•
•
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D82008753M 10/13 Hoveround®MPV5 - Warning labels 13
Hoveround®MPV5 - Warning Labels
Drive
Release
Brake
Levers
•
Maximum Capacity 300LB
Read Owner’s Manual
before operating vehicle.
Turn the power off before
exiting the seat or
changing the joystick
position.
REFER TO OWNER’S MANUAL
FOR INFORMATION
This vehicle has a tested
immunity level of at least
20V/m.
•
••
For EMI warning
label see page 14.
•
•
For New VSI S/N 5800000+
Turn power off before exiting the seat or
changing the joystick position.
WARNING: EMI Refer to owners manual.
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14 General Warnings D82008753M 10/13
EMI, Warning Label
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Entering Your MPV5
1. Be sure the power is turned “OFF” before entering or exiting
your Hoveround®. To locate the “ON/OFF” button on your
joystick controller, see the section on joystick controller
(page 18) to identify the type of controller on your power
wheelchair.
2. Flip up the footplate.
Chapter 1
Operating Instructions
D82008753M 10/13 Chapter 1 15
• Sudden change in motion, loss of control, or tip-over may
cause a collision or fall from the seat and result in serious
injury or death.
• Always make sure that the power is OFF before getting into
or out of the seat.
• Always fasten seat belt to maintain proper positioning in the
seat. Set speed/response control of joystick to minimum
while learning to drive the power wheelchair.
Footplate Down Footplate Up
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16 Chapter 1 D82008753M 10/13
3. Get into the seat using the transfer method recommended by
your Health Care Professional.
4. Fasten the seat belt.
5. Ensure that the seat is in the forward facing position and the
seat swivel is locked into place.
6. Move the footplate down and position your feet on the foot
plate.
Driving Your MPV5 Power Wheelchair
• Sudden change in motion, loss of control, or tip-over may
cause a collision or fall from the seat and result in serious injury
or death. Always make sure that the power is OFF before
getting into or out of the seat.
• Always fasten seat belt to maintain proper positioning in the
seat. Set speed/response control of joystick to minimum while
learning to drive the power wheelchair.
Driving with the seat-back reclined makes it difficult to see
where you are going and increases the chance of serious injury
or death from collision and tip-over. Do not attempt to drive this
power wheelchair with seat-back reclined.
Standing on the footplate increases the chances of a fall or
tip-over of the chair and can result in serious injury or death. Be
sure to secure footplate in upright position and place both feet
firmly on ground when getting into or out of the seat.
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D82008753M 10/13 Chapter 1 17
To avoid serious injury or death from a fall or collision, set speed/
response control for the environment and your skill level. Set
control to minimum if you are a less experienced driver or are
in a confined space.
If the status indicator is flashing, the controller has
sensed a fault condition. Refer to the fault code
section of Appendix B (pages 50 - 51) to determine
the cause of the fault. The power wheelchair will not
respond to move commands if a fault condition is
sensed.
1. With the power turned OFF, hold the joystick and move it to
determine the limits of movement. Observe that, when
released, the joystick returns to center (neutral).
2. Allow plenty of space to test drive your power wheelchair.
3. With the joystick in the center position (neutral), turn chair
power on. Check battery gauge for adequate
battery capacity.
4. Set the Speed/Response Control to the lowest level.
5. Gently move the joystick forward. A “click” will be heard as
the controller releases the motor brakes and your power
wheelchair will move slowly forward. Observe that if the joystick
is released, the lever will return to center (neutral) and the
power wheelchair will stop. Note that when the chair stops,
another “click” will be heard as the brakes are engaged.
6. Move the joystick lever fully right. The chair will move in a circle
to the right. Moving the lever fully left will cause the chair to
circle to the left.
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18 Chapter 1 D82008753M 10/13
If the joystick is not in the center position when the
controller is turned on, a fault condition is indicated.
Return the joystick to center. If the chair does not
move, reset the control by turning the power off and
then on.
7. Gently move the joystick lever backward, and the chair will
move slowly backward. Note that the backward movement is
about half the speed of the forward movement.
8. If you move the joystick lever gently back and to the right, the
chair will move backward to the left. If you move the joystick
gently back and to the left, the chair will move backward to
the right.
9. Learn the characteristics of your power wheelchair and the
limits of your own driving ability before attempting to drive at
higher speed settings.
Driving on soft and/or uneven surfaces increases the chances of
a collision or fall from the seat due to loss of control or tip-over
and can result in serious injury or death. Avoid driving on these
surfaces.
10. As your skill increases, you may want to increase the Speed/
Response Control. For each increase of the Speed/Response
Control, be sure you practice several stops until you get used
to the new stopping distance.
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D82008753M 10/13 Chapter 1 19
Joystick Controller
All the controls and indicators necessary to drive your MPV5 are
located on the joystick controller. See Figures 1A - 1B to identify
your controller.
1. ON/OFF - Press to turn the system on and off.
2. System Status Indicator – Steady illumination means all systems
are functioning properly. A flashing display indicates an error is
present or the controller is locked. Refer to Appendix B (pages
50 - 51) for error codes and troubleshooting information.
3. Battery Gauge – Shows how much battery charge is remaining.
All lights lit means full charge. Recharge as often as possible.
4. Joystick – Controls speed and direction. The further you push,
the faster you go. To prevent an error code, do not push the
joystick at the same time you turn the power on.
5. Speed/Response Indicator – Indicates the currently selected
speed by the number of lighted segments. When all lights are
lit, you are at top speed.
6. Speed Up – Pressing the button increases speed.
7. Speed Down – Pressing the button decreases speed.
8. Horn Button – Press to make the horn sound.
Additional Features
Locking feature – Locks the controller. Refer to Appendix C
(page 52) for operating instructions.
Sleep mode – Your chair will either power down or go off if left idle
for 5 minutes. The system indicator may blink or the controller will
completely power off. Push the ON/OFF button twice to restart.
Fast braking – The controller has a fast-brake system. To stop
quickly move the joystick from the forward position to a full
reverse position and release the joystick. This will cause the
power wheelchair to stop more quickly.
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20 Chapter 1 D82008753M 10/13
2
3
8
7
5
1
6
4
Figure 1A- VSI Controller
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