HP Brio BA410 User manual

www.hp.com/go/briosupport
Business PCs *
HP Brio BA410
* PC professionnels

Table of Contents
HP Brio Guide
Setting Up Your HP Brio
UnpackingthePCandMonitor................ 2
ConnectingDevicestoYourHPBrioPC......... 3
ComfortandSafetyChecklist................. 6
Getting Started with Your HP Brio
StartingYourHPBrio...................... 10
SettingUpWindows....................... 10
WakingYourHPBriofromaSleepState ....... 11
StoppingYourHPBrio..................... 11
YourPC’sDesktop........................ 12
HPBrioCenter-YourDesktopAssistant ........ 13
UsingYourSoftware ...................... 16
FindingInformationontheWeb .............. 16
SecuringYourHPBrio ..................... 16
If You Have a Problem
WhattoDoFirst.......................... 18
MyHPBrioDoesn’tStartProperly............ 19
MyHPBrioIsn’tWorkingProperly............ 21
WhatKindofProblemIsIt?................. 22

ii
HardwareProblems....................... 23
SoftwareProblems ....................... 31
MyHPBrioHasanAudio(Sound)Problem...... 33
MyHPBrioDetectsanErroratStartup........ 35
FrequentlyAskedQuestions................. 41
NeedMoreHelp?......................... 41
HPHardwareDiagnostics(e-DiagTools)........ 42
HPBrioAssistCD-ROM.................... 43
SupportandInformationServices............. 45
Upgrading and Replacing HP Brio Hardware
Important-BeforeYouStart ................ 48
InsidetheComputer....................... 48
AccessingInternalComponents.............. 49
ReplacingtheSystemBoard................. 55
CablesandConnectorsinYourPC............ 57
ReplacingaProcessor ..................... 58
ReplacingtheFloppyDrive.................. 59
ReplacingtheHardDrive ................... 60
InstallinganExpansionBayDrive............. 62
InstallingaMemoryModule................. 65
InstallinganExpansionCard................. 66
ReplacingthePowerSupplyUnit............. 67
ReplacingtheBattery...................... 69

iii
Part Number 5970-5010-EN
Printed 05/00 in
Paper not bleached with chlorine
Technical Information
HPSetupProgram........................ 72
Clearing Your PC’s CMOS (BIOS) Settings . . . . . . 74
YourPC’sBIOS .......................... 76
TechnicalCharacteristics................... 77
Regulatory, Warranty and Support
RegulatoryInformation..................... 80
RecyclingyourPC ........................ 85
HPHardwareWarranty .................... 86
HPSoftwareLimitedWarranty............... 94
HPSoftwareLicenseAgreement ............. 95
InternationalWarranty..................... 97
HP Year 2000 Warranty . . . ................. 97
HP Customer Care Center Phone Numbers . . . . . . 98
OtherServices........................... 99

iv
Important Safety Information
For your safety, never remove the PC’s cover without first removing the power
cord and any connection to a telecommunications network. Always replace the
cover before switching the PC on again.
For your safety, always connect equipment to a grounded electrical wall outlet.
Always use a power cord with a properly grounded plug, such as the one provided
with the equipment, or one in compliance with your national safety standards. The
equipment can be disconnected from the power by removing the power cord from
the power outlet. This means the equipment must be located close to an easily
accessible electrical outlet.
To avoid electrical shock, do not open the power supply. There are no user-
serviceable parts inside.
There is a danger of explosion if the battery is incorrectly installed. For your
safety, never attempt to recharge, disassemble or burn an old battery. Only replace
the battery with the same or equivalent type, as recommended by the
manufacturer. The battery in this PC is a lithium battery that does not contain any
heavy metals. Nevertheless, in order to protect the environment, do not dispose of
batteries in household waste. Please return used batteries either to the shop from
which you bought them, or to the dealer from whom you purchased your PC, or to
HP, so that they can either be recycled or disposed of in the correct way. Returned
used batteries will be accepted free of charge.
Do not attempt to connect this product to the phone line during a lightning storm.
Never install telephone jacks in wet locations unless the telephone line has been
disconnected at the network interface. Never touch uninsulated telephone wires
or terminals unless the telephone line has been disconnected at the network
interface. Use caution when installing or modifying telephone lines. Avoid using a
telephone (other than a cordless type) during a lightning storm. There may be a
risk from lightning. Do not use the telephone to report a gas leak in the vicinity of
the leak. Never touch or remove the communications board without first removing
the connection to the telephone network.
Use minimum Nº 26 AWG wire for telephone cable.
Choosing a Comfortable Workspace
Choose a workspace for your computer near a grounded electrical wall
socket. If your monitor has a tilt-swivel base, attach it to the monitor as
described in the monitor manual. Position the monitor on your desk.
Position the computer to allow proper ventilation and access to the cables.
WARNING If you are in doubt that you can lift the equipment safely, do not try to move it without
help.

v
HP Brio Information Roadmap
HP Brio Guide
The HP Brio Guide (this manual) will help you:
•Set up and begin using your HP Brio PC for the first time
•Troubleshoot your PC
•Upgrade and replace components in your PC
•Find out where to get more information.
Your PC’s Online HP Brio Center
HP Brio Center - for information on:
•Using your PC
•Using Windows
•Fixing problems with your PC.
Refer to “HP Brio Center-Your Desktop Assistant” on page 13 for more
information.
Information on the HP Brio Support Web Site
Refer to the HP Brio support web site (www.hp.com/go/briosupport)
for a wide range of information, including:
•Downloadable documentation
•Service and support options
•The latest versions of drivers and utilities
•BIOS updates
•Answers to Frequently Asked Questions.
HP Brio Assist CD-ROMs
Used for a full system recovery or alternative OS installation. Includes
instructions on how to recover your preloaded software including
operating system, drivers and utilities.

vi
Notice
The information contained in this document is subject to change without
notice.
Hewlett-Packard makes no warranty of any kind with regard to this
material, including, but not limited to, the implied warranties of
merchantability and fitness for a particular purpose. Hewlett-Packard
shall not be liable for errors contained herein or for incidental or
consequential damages in connection with the furnishing, performance, or
use of this material.
This document contains proprietary information that is protected by
copyright. All rights are reserved. No part of this document may be
photocopied, reproduced, or translated to another language without the
prior written consent of Hewlett-Packard Company.
Adobeand Acrobat are trademarks of Adobe Systems Incorporated.
Microsoft, MS-DOS, Windowsand Windows NTare U.S registered
trademarks of Microsoft Corporation.
Hewlett-Packard France
Business Desktop Division
38053 Grenoble Cedex 9
France
© 2000 Hewlett-Packard Company
Important Ergonomic Information
Improper and prolonged use of keyboards and input devices are among those tasks associated
with repetitive strain injury (RSI) to soft tissues in the hands and arms. If you do experience
discomfort or pains while using any computing equipment, discontinue use immediately and
consult your physician as soon as possible.
Your comfort and safety are our primary concern. Consequently, we strongly recommend that
you read HP’s ergonomic information before using your PC. For detailed information, refer to
HP’s online version of “Working in Comfort” which is preloaded on your PC’s hard disk or visit
HP’sWorkinginComfortWebsiteat:www.hp.com/ergo/.Asummaryisprovidedinthe
Comfort and Safety Checklist on page 6.

1
Status
Setting Up Your HP Brio
This chapter describes how to set up your HP Brio PC.
Unpacking the PC and Monitor....................................................... page 2
Connecting Devices to Your HP Brio PC ......................................... page 3
Comfort and Safety Checklist........................................................ page 6

Unpacking the PC and Monitor
2
Unpacking the PC and Monitor
Remove the HP Brio and the monitor from their boxes. For a basic
configuration, you will find the items shown here. You may also have some
optional items not shown here. Your monitor may be different from the
one shown here.
Monitor
Monitor cable Power cords
HP Brio Guide
(this manual)
Mouse
Keyboard
HP Brio Assist CD-ROMs
(the number may vary)
HP Brio PC
Note: this example shows an HP Brio BA410 PC with
a basic configuration and monitor (provided separately)

Connecting Devices to Your HP Brio PC
3
Connecting Devices to Your HP Brio PC
Caution Check that the correct power supply voltage is selected for your country (the voltage is set
during manufacturing and should already be correct).
Before starting up the PC, connect devices and power cords to the rear of
the PC as shown below:
The connectors are color-coded for easy matching. Match the colors. The
connectors are shaped to go in one way only .
Connecting a Mouse, Keyboard, Power Cords and a Monitor.
Mouse (green)
Keyboard (purple)
Monitor (blue)
To connect a monitor
to your HP Brio, refer
to the manual that
came with the monitor.
Power
Connector
(check the voltage
is correct before
connecting)
Monitors & Add-on Video
Cards
If your PC has an add-on video
card, connect the monitor cable to
a connector on the card. For cards
with 2 connectors, you may need
to connect the monitor to the DVI-I
connector if using a flat panel
display.

Connecting Devices to Your HP Brio PC
4
Connecting Other Equipment
WARNING Always turn the volume down before connecting headphones or speakers to avoid
discomfort from unexpected noise or static. Listening to loud sounds for prolonged
periods of time may permanently damage your hearing. Before putting on headphones,
place them around your neck and turn the volume down. When you put the headphones
on, slowly increase the volume until you find a comfortable listening level. When you
are able to hear comfortably and clearly, without distortion, leave the volume in that
position.
25-pin Parallel
Connector (burgundy)
To connect a printer to
your HP Brio, refer to
the manual that came
with the printer
Two USB
Connectors
(black)
USB is supported
by Windows 98 and
Windows 2000
Two 9-pin
Serial Connectors
(turquoise)
Socket for
CD player or
other device
(light blue)
Speaker-
Headphone
Socket (lime)
Microphone
Socket
(pink)
10/100BT LAN Connector
If your PC has an integrated LAN
facility, connect the network cable to
the PCI LAN card as shown here
Internal PCI Modem Connector
If your PC has an integrated modem
facility, connect the telephone cable
both to the telephone wall socket and to
the modem card as shown here.
Some modems also have a second
socket to connect the card to your
telephone

Connecting Devices to Your HP Brio PC
5
Setting the Country for Your Modem
You must ensure the country setting for your modem is correct. The
country is set to match the country you select when configuring your
operating system. In some cases, however, the modem may not correctly
identify a corresponding country profile. In such cases, reselection may be
required to match your exact location.
Checking Settings for the 56K V90 External USB Modem
To check the current settings:
1From the Windows taskbar, click Start 

Settings 

Control Panel.
2Double-click on the Modem Country Select icon.
3Change the country setting if necessary.
Checking Settings for the 56K V90 Internal PCI Modem
To check the current settings:
For Windows 98 Users
1Right-click on the My Computer icon and select Properties.
2Select the Device Manager tab and double-click on Modem.
3Select the modem model and click on Properties.
4Click the Country Select tab. The current country setting is marked by an
asterisk. Change the country setting if necessary.
For Windows 2000 and Windows NT 4.0 Users
The modem country settings are configured automatically depending on
the country setting chosen for your operating system.

Comfort and Safety Checklist
6
Comfort and Safety Checklist
Before using your new HP Brio PC, ensure that your working environment
is correct.
Preparing Your Work Environment
When using HP computing equipment, it is important that your work
environment contributes to your comfort and productivity:
•Work Surface Height - Your work surface should be height adjustable.
To ensure that your worksurface is at the correct height, first adjust the
height of your chair so that your feet are firmly on the floor, then adjust
the work surface height until your forearms are parallel to the floor
when you have your fingers on the keyboard or other input devices.
•Chair - Your chair should provide a comfortable sitting position
including features such as a height and tilt adjustment feature, curved
seat edge, a stable base (for example, five legs and castors, adjustable
back support, a freely rotating swivel, fully adjustable padded arm
rests).
•Monitor - Place your monitor so that the top of the screen is at, or
slightly below, eye level (up to 15 degrees).
•Work Surface Arrangement - Make sure that all elements of your HP
Brio system for example, monitor, document holder, keyboard, mice and
other input devices, and headphones and speakers- are optimally
arranged and adjusted to meet your personal requirements. For
example, if you are primarily using the keyboard, place it directly in
front of you, not to the side. If your work involves extensive use of a
mouse or other pointing device, place that device directly in front of
Keyboard
Slope
Keyboard
Height
64-76 cm
Thigh
Clearance
≥6cm
Swivel
Monitor
Tilt

Comfort and Safety Checklist
7
your left or right arm. If you are using both a mouse and keyboard, place
them both at the same work surface height and close together. If a palm
rest is used, the height should be flush with the front edge of the
keyboard. Other items, such as your telephone or notepad, should also
be considered.
Caution Various aspects of using mice, keyboards and other input devices may increase your risk of
discomfort or injury. Optimize your comfort and safety by positioning these devices properly.
Your Work Posture
Sitting in one position for long periods can be uncomfortable. To minimize
the potential risk for physical discomfort or injury, it’s important that you
maintain a proper posture.
•Head - When viewing your monitor, your head should not be tilted more
than 15 degrees forward, and do not turn your head toward either side.
•Back - While sitting at your work surface, make sure your back is
supported by the chair's backrest in an erect position or angled slightly
backwards.
•Arms - Make sure your arms and elbows are relaxed and loose, with
your upper arms perpendicular to the floor or tilted downward not more
than 15 degrees. Keep your forearms and hands approximately parallel
with the floor with elbows bent between 70 and 115 degrees. Keep your
elbows close to your sides (less than 20 degrees away from your body).
•Hands, Wrists, Forearms - Try to keep your hands wrists and forearms
in a relaxed neutral position when using your mouse keyboard or other
input devices. For example, while using your keyboard and mouse, rest
your forearms (flat) on your desktop.
•Legs - Your thighs should be horizontal or angled slightly downward.
Your lower legs should be near a right angle to your thighs. Make sure
there is sufficient room under the work surface for your legs.
•Feet - If after adjusting your chair you cannot rest your feet comfortably
on the floor, use a footrest, preferably one that can be adjusted in height
and angle.
Overall
•Look away from the screen from time-to-time to help reduce eyestrain.
Focus on distant objects briefly, and blink periodically to lubricate your
eyes. You also should have your eyes checked on a regular basis and
ensure your eyeglass prescription is suitable for working on a computer
monitor.

Comfort and Safety Checklist
8
•Remember to occasionally shift position and move your body. Keeping
your body in one position for long periods is unnatural and stressful.
When prolonged work is required, take frequent short breaks. As a rule
of thumb, a five or ten minute break every hour is a good idea. Short
frequent breaks are more beneficial than longer less frequent breaks.
Data show that people who work for long periods of time without a
break may be more prone to ergonomic injury.
•Changing tasks frequently will help prevent muscle stiffness. Examples:
alternating between keyboarding, reading, writing, filing, and moving
around in your work environment, helps you maintain a relaxed
posture. Occasionally stretch the muscles in your hands, arms,
shoulders, neck and back. You should stretch at least as often as you
take brief task breaks—at least once every hour.
•Discomfort may be alleviated by using alternative ergonomic designs
and accessories such as ergonomically personalized chairs, palm rests,
keyboard trays, alternative input devices, prescription eyeglasses, anti-
glare screens, and more. Seek additional information from the sources
available to you, including your employer, doctor, local office supply
store, and the Information Sources listed in the online version of
Working in Comfort, preloaded on the hard disk of your HP computing
equipment or available on the HP web site: www.hp.com/ergo.

2
Status
Getting Started with Your HP Brio
This chapter describes how to begin working with your HP Brio PC and
how to use the online HP Brio Center preinstalled on your PC.
Starting Your HP Brio .................................................................... page 10
Setting Up Windows...................................................................... page 10
Stopping Your HP Brio ................................................................... page 11
Your PC’s Desktop......................................................................... page 12
HP Brio Center-Your Desktop Assistant ......................................... page 13
Using Your Software ..................................................................... page 16
Finding Information on the Web ..................................................... page 16
Securing Your HP Brio ................................................................... page 16

Starting Your HP Brio
10
Starting Your HP Brio
To start the PC for the first time, press the On/Off button.
Setting Up Windows
Do not switch off the PC while the software is being initialized as this
could cause unexpected results.
1Turn on the monitor first, and then the PC (see “Starting Your HP Brio”
above). The light on the front panel comes on.
2The software initialization routine starts. During this time, you will be
asked to carry out various tasks such as selecting the regional settings
to be used on your PC.
3After the initialization routine has finished, click on OK and the HP Brio
will restart.
On/Off Button &
Power On
Status Light
Hard Drive Activity
Light

Waking Your HP Brio from a Sleep State
11
Waking Your HP Brio from a Sleep State
After a period of inactivity, your HP Brio can go into one of a series of
sleep states. These are indicated by blinking of the power-on status light
on the HP Brio’s front panel. To wake the PC, try hitting a key on your
keyboard or, if this does not work, press the On/Off button. The PC can
only be woken in this way when it is in the deepest sleep state.
Stopping Your HP Brio
To stop the PC, exit all applications and then use your operating system’s
Shut Down commandintheStart menu (for Windows 98, Windows
2000 and Windows NT 4.0).
Note If you want to force your PC to shut down, for example, if your operating system does not
respond, press and hold the power button for approximately 5 seconds.

Your PC’s Desktop
12
Your PC’s Desktop
Note All the features described in this section are standard to Windows. For further details on any
of these features, together with details on general Windows functionality, refer to the relevant
Windows documentation or to Windows Help.
You can find out more about your Windows desktop by following the
Windows Tour (click on UsingYourHPBrioPC-WindowsTourin the HP Brio
Center) or by referring to the Windows documentation supplied with your
computer.
Start button
Use this to start programs,
open documents, find help
and change your PC’s
settings
Taskbar button
This shows you which
applications are running.
Click on these buttons to
open a program window
My Computer
Use this to see which files
and folders are accessible
on your PC or network
Desktop
Use this to place shortcuts to programs you use
regularly or even files or folders. This is where
program windows are displayed.
Recycle bin
The recycle bin stores files
temporarily before they are
deleted