HP Workstation xw4000 Series Operating and maintenance manual

hardware reference guide
hp workstation xw4000
Document Part Number: 304923-001
October 2002
This book provides basic information for upgrading this series of
computers.
304923-001.book Page i Friday, July 26, 2002 2:49 PM

© 2002 Hewlett-Packard Company
HP and the HP logo are trademarks of the Hewlett-Packard Company.
Microsoft and Windows are trademarks of Microsoft Corporation in the U.S.
and/or other countries.
All other product names mentioned herein may be trademarks of their respective
companies.
Hewlett-Packard Company shall not be liable for technical or editorial errors or
omissions contained herein or for incidental or consequential damages in
connection with the furnishing, performance, or use of this material. The
information in this document is provided “as is” without warranty of any kind,
including, but not limited to, the implied warranties of merchantability and
fitness for a particular purpose, and is subject to change without notice. The
warranties for HP products are set forth in the express limited warranty
statements accompanying such products. Nothing herein should be construed as
constituting an additional warranty.
This document contains proprietary information that is protected by copyright.
No part of this document may be photocopied, reproduced, or translated to
another language without the prior written consent of Hewlett-Packard
Company.
ÅWARNING: Text set off in this manner indicates that failure to follow
directions could result in bodily harm or loss of life.
ÄCAUTION: Text set off in this manner indicates that failure to follow
directions could result in damage to equipment or loss of information.
hardware reference guide
hp workstation xw4000
First Edition (October 2002)
Document Part Number: 304923-001
304923-001.book Page ii Friday, July 26, 2002 2:49 PM

Hardware Reference Guide iii
Contents
1 Product Features
Standard Configuration Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–1
Front Panel Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2
Rear Panel Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–3
Using the Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–4
Windows Logo Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–5
Easy Access Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–6
Special Mouse Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–7
Serial Number Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–7
Changing from a Minitower to a Desktop Configuration . . . . . . . . . . . . . . . . . . . . . . . 1–8
Changing from a Desktop to a Minitower Configuration . . . . . . . . . . . . . . . . . . . . . . 1–11
2 Hardware Upgrades
Installation Sequence. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1
Smart Cover Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2
Using the Smart Cover FailSafe Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2
Removing the Computer Access Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–4
Removing the Front Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–5
Removing Bezel Blanks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–6
Installing Additional Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–7
Memory Module Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8
Installing or Removing an Expansion Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–10
Removing an Expansion Slot Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–10
Removing or Installing an Expansion Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–11
304923-001.book Page iii Friday, July 26, 2002 2:49 PM

iv Hardware Reference Guide
Contents
Drive Positions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–13
Installing Additional Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–14
Installing a CD-ROM, DVD-ROM, or other Removable Storage Device . . . . . . 2–15
Installing a 3.5-Inch Drive into a 5.25-Inch Drive Bay . . . . . . . . . . . . . . . . . . . . 2–17
Installing a Hard Drive into a 3.5-inch Drive Bay . . . . . . . . . . . . . . . . . . . . . . . . 2–19
Removing a Drive from the Drive Bay. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–21
A Specifications
System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–3
B Hard Drive Installation Guidelines
Using the Cable-Select Feature with Ultra ATA Devices. . . . . . . . . . . . . . . . . . . . . . . B–1
Guidelines for Installing Ultra ATA Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B–2
SCSI Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B–3
Guidelines for Using SCSI Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B–3
Guidelines for Installing Optional SCSI Devices . . . . . . . . . . . . . . . . . . . . . . . . . . B–5
SCSI Controllers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B–5
SCSI Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B–6
Using a SCSI Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B–6
Using SCSISelect with SCSI Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B–6
Choosing the Quiet Drive Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B–7
C RTC Battery Replacement
D Security Lock Provisions
Installing a Security Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D–1
E Electrostatic Discharge
Preventing Electrostatic Damage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E–1
Grounding Methods. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E–2
304923-001.book Page iv Friday, July 26, 2002 2:49 PM

Hardware Reference Guide v
Contents
F Routine Computer Care and Shipping Preparation
Routine Computer Care. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F–1
CD-ROM Drive Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F–2
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F–2
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F–2
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F–2
Shipping Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F–3
Index
304923-001.book Page v Friday, July 26, 2002 2:49 PM

Hardware Reference Guide 1–1
1
Product Features
Standard Configuration Features
The HP workstation xw4000 can be easily converted to a desktop.
Features may vary depending on your model. For a complete listing
of the hardware and software installed on your computer, run
Diagnostics for Windows or the INSPECT utility (available on some
models). Instructions for using these utilities are provided in the
Troubleshooting Guide on the Documentation Library CD.
304923-001.book Page 1 Friday, July 26, 2002 2:49 PM

1–2 Hardware Reference Guide
Product Features
Front Panel Components
1Diskette drive activity light 7CD-ROM eject button
2Dual-state power button 8CD-ROM drive busy indicator
3Power-on light 9Diskette drive eject button
4Headphone connector -Hard drive activity light
51394 connector (optional)* qMicrophone connector
6Universal Serial Bus (USB) connectors
*Your workstation is equipped with a 1394 connector. This connector is functional only when
an optional 1394 PCI expansion board is installed.
304923-001.book Page 2 Friday, July 26, 2002 2:49 PM

Hardware Reference Guide 1–3
Product Features
Rear Panel Components
Rear Panel Components*
1Power Cord Connector 7Parallel Connector
2Mouse Connector 8Monitor Connector
3Keyboard Connector 9Headphone/Line-out Connector
4Universal Serial Bus (USB) Connector -Line-in Audio Connector
5Serial Connector (COM1) qMicrophone/Line-in Connector
6Ethernet RJ-45 Connector wSerial Connector (COM2)
*Arrangement and number of connectors may vary by model.
304923-001.book Page 3 Friday, July 26, 2002 2:49 PM

1–4 Hardware Reference Guide
Product Features
Using the Keyboard
Easy Access Keyboard Components
1Ctrl Key Used in combination with another key; its effect depends on
the application software you are using.
2Windows Logo Key* Used to open the Start menu in Microsoft Windows. Used in
combination with other keys to perform other functions. (See
the following section.)
3Alt Key Used in combination with another key; its effect depends on
the application software you are using.
4Application Key* Used (like the right mouse button) to open pop-up menus in a
Microsoft Office application. May perform other functions in
other software applications.
5Internet Keys Provides quick access to specific Internet destinations.
6Editing Keys Includes the following: Insert, Home, Page Up, Delete,
End, and Page Down.
✎Holding down Ctrl and Alt while pressing Delete
allows you to restart your computer.
*Keys available in select geographic regions.
304923-001.book Page 4 Friday, July 26, 2002 2:49 PM

Hardware Reference Guide 1–5
Product Features
Windows Logo Key
Use the Windows Logo Key in combination with other keys to
perform certain functions available in the Windows operating
systems.
7Num Lock light Indicates whether the Num Lock feature is on or off.
8Caps Lock light Indicates whether the Caps Lock feature is on or off.
9Scroll Lock light Indicates whether the Scroll Lock feature is on or off.
Easy Access Keyboard Components (Continued)
Windows Logo Key + F1 Displays a pop-up menu for the selected object
Windows Logo Key + Tab Activates the next Taskbar button
Windows Logo Key + eLaunches Explore My Computer
Windows Logo Key + fLaunches Find Document
Windows Logo Key + Ctrl + f Launches Find Computer
Windows Logo Key + mMinimizes all open applications
Shift + Windows Logo Key + m Undoes Minimize All
Windows Logo Key + rDisplays the Run dialog box
304923-001.book Page 5 Friday, July 26, 2002 2:49 PM

1–6 Hardware Reference Guide
Product Features
Easy Access Software
Your Easy Access Keyboard Buttons are programmed to default
assignments. The pre-installed Easy Access Software allows you to
reprogram the Easy Access Buttons to reflect your personal
preferences. The buttons can be reprogrammed to any program or
service of your choice or to any Web site (URL).
Reprogramming the Easy Access Buttons
The Easy Access Keyboard icon is located on the Windows desktop
status bar. Refer to the Readme-user.txt file for instructions about
reprogramming the Easy Access Buttons.
Locking and Unlocking the Easy Access Buttons
The System Administrator can lock and unlock the Easy Access
Buttons. Once locked, the buttons can only be reprogrammed by
modifying the .bcf file. For administrative privileges, which require
control of the Easy Access Button destinations, refer to the
Readme-admin.txt file.
Easy Access Paper Icon Insert
The paper icon insert functions as a visual aid in identifying the
programmed destination of each Easy Access Button. Whenever you
reprogram an Easy Access Button, use the Paper Insert Template
document to select and print an icon that reflects the new button
assignment. The Paper Insert Template.doc is installed, by default,
under C:\Program files\Compaq\Easy Access Keyboard.
✎For proper alignment, the spacing around the icons may require
adjustment.
304923-001.book Page 6 Friday, July 26, 2002 2:49 PM

Hardware Reference Guide 1–7
Product Features
Special Mouse Functions
Most software applications support the use of a mouse. The functions
assigned to each mouse button depend on the software applications
you are using.
Serial Number Location
Each computer has a unique serial number which is located on the
access panel or on the rear of the unit. Keep this number available for
use when contacting customer support for assistance.
Serial Number Location
304923-001.book Page 7 Friday, July 26, 2002 2:49 PM

1–8 Hardware Reference Guide
Product Features
Changing from a Minitower to a Desktop
Configuration
1. Shut down the operating system properly, then turn off the
computer and any external devices. Disconnect the power cord
from the power outlet and disconnect any external devices.
2. Remove the computer access panel as described in the section
“Removing the Computer Access Panel.”
3. Remove the front bezel as described in the section “Removing the
Front Bezel.”
4. Disconnect all power and data cables from the drives in the
5.25-inch drive bays.
5. To release the drives from the 5.25-inch drive bay, press the long
(green) drivelock 1as shown.
Activating the Drivelock (Shown from the Rear of the Chassis)
304923-001.book Page 8 Friday, July 26, 2002 2:49 PM

Hardware Reference Guide 1–9
Product Features
6. While pressing the drivelock, pull the drives out of the drive bay.
7. Before you install each drive into the chassis, turn it so that it is
perpendicular to the internal 3.5-inch drive. The bottom of the
drive should be parallel to the green drivelock.
✎The diskette drive should always be placed in the bay nearest the top
of the chassis in the desktop configuration for proper drive clearance
and access.
Installing a Drive in the Desktop Configuration
8. Gently slide the drive into the bay. When the drive is properly
inserted, the drivelock will secure it.
ÄCAUTION: The use of unnecessary force may result in damage to the
drives.
304923-001.book Page 9 Friday, July 26, 2002 2:49 PM

1–10 Hardware Reference Guide
Product Features
9. Reconnect all power and data cables to the drives in the 5.25-inch
drive bays.
10. Remove the subpanel as described in the section “Removing
Bezel Blanks” and reposition it with the bezel blanks in the
proper orientation for the desktop configuration.
11. Remove the chrome logo plate from the subpanel and reposition
it (rotate it 180°) with the logo plate in the proper orientation for
the desktop configuration, then snap it back into the subpanel.
ÄCAUTION: Hold the subpanel straight when you pull it away from the
front bezel. Pulling the subpanel away at an angle could damage the pins
that align it within the front bezel.
Changing from a Minitower to a Desktop Configuration
12. Replace the subpanel, front bezel, and the computer access panel.
13. Reconnect the external equipment.
304923-001.book Page 10 Friday, July 26, 2002 2:49 PM

Hardware Reference Guide 1–11
Product Features
Changing from a Desktop to a Minitower
Configuration
1. Shut down the operating system properly, then turn off the
computer and any external devices. Disconnect the power cord
from the power outlet and disconnect any external devices.
2. Remove the computer access panel as described in the section
“Removing the Computer Access Panel.”
3. Remove the front bezel as described in the section “Removing the
Front Bezel.”
4. Disconnect all power and data cables from the drives in the
5.25-inch drive bays.
5. To release the drives from the 5.25-inch drive bay, press the short
(yellow) drivelock 1as shown.
Activating the Drivelock (Shown from the Rear of the Chassis)
304923-001.book Page 11 Friday, July 26, 2002 2:49 PM

1–12 Hardware Reference Guide
Product Features
6. While pressing the drivelock, pull the drives out of the drive bay.
7. Before you install each drive into the chassis, turn it so that it is in
the same orientation as the internal 3.5-inch drive. The bottom of
the drive should be parallel to the yellow drivelock.
✎The diskette drive should always be placed in the bay nearest the
internal 3.5-inch drives in the minitower configuration for proper
clearance within the chassis.
Installing a Drive in the Minitower Configuration
8. Gently slide the drive into the bay. When the drive is properly
inserted, the drivelock will secure it.
ÄCAUTION: The use of unnecessary force may result in damage to the
drives.
9. Reconnect all power and data cables to the drives in the 5.25-inch
drive bays.
10. Remove the subpanel as described in the section “Removing
Bezel Blanks” and reposition it with the bezel blanks in the
proper orientation for the minitower configuration.
ÄCAUTION: Hold the subpanel straight when you pull it away from the
front bezel. Pulling the subpanel away at an angle could damage the pins
that align it within the front bezel.
304923-001.book Page 12 Friday, July 26, 2002 2:49 PM

Hardware Reference Guide 1–13
Product Features
11. Remove the chrome logo plate from the subpanel and reposition
it (rotate it 180°) with the logo plate in the proper orientation for
the minitower configuration, then snap it back into the subpanel.
Changing from a Desktop to a Minitower Configuration
12. Replace the subpanel, front bezel, and the computer access panel.
13. Reconnect the external equipment.
304923-001.book Page 13 Friday, July 26, 2002 2:49 PM

Hardware Reference Guide 2–1
2
Hardware Upgrades
Installation Sequence
It is very important that you follow this sequence of steps to ensure
the proper installation of any optional equipment.
1. If your computer includes the Smart Cover Lock feature and you
have set the lock, use Computer Setup to unlock the lock and
disable the Smart Cover Sensor.
For more information about Computer Setup, refer to the
Computer Setup Guide.
2. If the computer is already on, turn it off and disconnect the power
cord from the wall outlet.
ÅWARNING: To reduce the risk of personal injury from electrical shock
and/or hot surfaces, be sure to disconnect the power cord from the wall
outlet and allow the internal system components to cool before touching.
ÅWARNING: To reduce the risk of electrical shock, fire, or damage to the
equipment, do not plug telecommunications or telephone connectors into
the network interface controller (NIC) receptacles.
ÄCAUTION: Static electricity can damage the electronic components of
the computer or optional equipment. Before beginning these procedures,
ensure that you are discharged of static electricity by briefly touching a
grounded metal object. See Appendix E, “Electrostatic Discharge,” for
more information.
3. Open the computer by removing its outside cover. See the section
“Removing the Computer Access Panel.”
304923-001.book Page 1 Friday, July 26, 2002 2:49 PM

2–2 Hardware Reference Guide
Hardware Upgrades
4. Install any optional equipment. See the applicable sections of this
guide or refer to the documentation provided with the optional
equipment for instructions.
5. Replace the computer cover.
6. Turn on the monitor, computer, and any devices you want to test.
7. Reconfigure the computer, if necessary. Refer to the Computer
Setup Guide for instructions about using Computer Setup.
If you normally lock the Smart Cover Lock, use Computer Setup to
relock the lock and enable the Smart Cover Sensor.
Smart Cover Lock
✎The Smart Cover Lock is an optional feature included on select
models only.
The Smart Cover Lock is a software-controllable cover lock,
controlled by the setup password. This lock prevents unauthorized
access to the internal components. The computer ships with the
Smart Cover Lock in the unlocked position. For more information
about locking the Smart Cover Lock, refer to the Desktop
Management guide.
Using the Smart Cover FailSafe Key
If you enable the Smart Cover Lock and cannot enter your password
to disable the lock, you will need a Smart Cover FailSafe Key to open
the computer cover. You will need the key in any of the following
circumstances:
■Power outage
■Startup failure
■PC component (for example, processor or power supply) failure
■Forgotten password
ÄCAUTION: The Smart Cover FailSafe Key is a specialized tool available
from HP. Be prepared; order this key before you need one.
304923-001.book Page 2 Friday, July 26, 2002 2:49 PM