HP Compaq dx2810 Microtower Setup guide

dx2810/dx2818 Illustrated Parts & Service Map, MT chassis 516944-003 page 1
Illustrated Parts & Service Map
HP Compaq dx2810/dx2818 Business PC
Microtower Chassis
© 2008, 2009 Hewlett-Packard Development Company, L.P. The information
contained herein is subject to change without notice. HP shall not be liable for
technical or editorial errors or omissions contained herein. Intel, Pentium,
Intel Inside, and the Intel logo are trademarks or registered trademarks of the
Intel Corporation and its subsidiaries in the U. S. and other countries.
Document Number 516944-003. 2nd Edition, June 2009.
Shown from left to right: dx2810, dx2818, dx2810 Special Edition
Key Specifications
Spare Parts
Processor Type Intel Celeron, Pentium, Core2 Duo, Core2 Quad
RAM Type DDR2-SDRAM DIMMs, PC2-6400 (800 MHz) non-ECC
Maximum RAM Supported 8 GB
Expansion Slots • 1 PCI Express x16 (Gen 2 graphics slot)
• 1 PCI Express x1
• 1 PCI (rev 2.3)
Graphics Adapter Intel Graphics Media Accelerator X4500HD
Drive Support • 2 hard disk drives
• 2 optical disk drives
• floppy diskette drive/media card reader
Front I/O Interfaces USB 2.0 (2), line-in, line-out, rest/recovery button
Rear I/O Interfaces VGA, serial, parallel, RJ-45, PS/2 keyboard, PS/2 mouse, USB
2.0 (6), line-in, line-out, mic
System Unit
1 Front bezel, dx2810 508461-001
* Front bezel, dx2818 508462-001
* Front bezel, dx2810 Special Edition MT 577991-001
2 Access panel 517790-001
3 Chassis not spared
4 5.25-inch bezel blank 335937-001
* 3.5-inch bezel blank 459913-001
5 Power supply, 250W, PFC 508466-001
5 Power supply, 300W, NPFC 508467-001
* Power supply, 300W, dx2810 Special Edition MT only 575437-001
*Not shown
Cables
1 Front I/O, 3 USB assembly 508463-001
2 SATA hard drive cable with latch 508764-001
3 SATA cable, 10 inch, 2 straight ends 392307-001
4 Power switch/LED assembly (cable not shown) 508464-001
* Diskette drive cable 392288-001
* Display Port (DP) to DVI cable 484156-001
*Not shown
Keyboards (not illustrated)
PS/2, Basic
USB, Basic
435302-xxx
435382-xxx
International -B31 Taiwanese -AB1
People’s Republic of China -AA1 Thai* -281
South Korea -KD1
*Only for 435302-xx1
Mass Storage Devices (not illustrated)
Diskette drive without bezel 392415-001
16X SATA DVD±RW and CD-RW drive with LightScribe 447310-001
16X SATA DVD-ROM drive 419496-001
500 GB, 7200-RPM SATA hard drive, 3.5-inch 457909-001
320 GB, 7200-RPM SATA hard drive, 3.5-inch 497731-001
250 GB, 7200-RPM SATA hard drive, 3.5-inch 449980-001
160 GB, 10000-RPM SATA hard drive, 2.5-inch with adapter 449979-001
80 GB, 7200-RPM SATA hard drive, 3.5-inch 449978-001
Miscellaneous Parts
1 Heatsink with alcohol pad and factory-applied thermal grease 508465-001
2 Chassis fan 482954-001
* Internal speaker 482950-001
*Media card reader, 3.5-inch, includes 5.25-inch conversion kit 480033-001
* Second serial port 530599-001
* Hood sensor switch 392417-001
* USB powered flat speakers 466618-001
* Rear I/O panel cover 530849-001
* USB laser mouse 459821-001
* Optical mouse 390938-001
*Not shown

dx2810/dx2818 Illustrated Parts & Service Map, MT chassis 516944-003 page 2
Clearing CMOS
1. Turn off the computer and any external devices, and disconnect the power cord from the
power outlet.
2. Remove the chassis access panel.
3. Locate the jumper labeled E69.
4. Remove the blue CMOS jumper from pins 4 and 6 and put the jumper on pins 2 and 4. This
clears CMOS.
5. Put the jumper back on pins 4 and 6.
6. Replace the chassis access panel and reconnect the power cord.
Turn on the computer and allow it to start.
System Board
Standard and Optional Boards
System boards with thermal grease, alcohol pad, and CPU socket cover
1 System board 508460-001
Memory modules (PC2-6400, CL5)
2 512 MB (PC2-6400) 418952-001
2 1 GB (PC2-6400) 418951-001
2 2 GB (PC2-6400) 457624-001
Other boards
* Saffron WLAN 802.11b/g/n for use world-wide, includes bracket 498307-001
* 1394, PCI card, 3 port 441448-001
* Intel Gigabit NIC, includes bracket 490367-001
Intel Celeron Processors with alcohol pad and thermal grease
* E1400, 2.0 GHz, 512-KB L2 cache, dual core 491574-001
* E1200, 1.6 GHz, 512-KB L2 cache, dual core 468589-001
* 450, 2.2 GHz, 512-KB L2 cache 508256-001
* 440, 2.0 GHz, 512-KB L2 cache 449166-001
* 430, 1.8 GHz, 512_KB L2 cache 449165-001
Intel Pentium Dual Core Processors with alcohol pad and thermal grease
* E5200, 2.5 GHz, 2-MB L2 cache 503382-001
* E2220, 2.4 GHz, 2-MB L2 cache 480714-001
* E2200, 2.2 GHz, 1-MB L2 cache 465216-001
Intel Core 2 Quad Processors with alcohol pad and thermal grease
* Q9650, 3.00 GHz, 12-MB L2 cache 497734-001
* Q9550, 2.83 GHz, 12-MB L2 cache 465758-001
* Q9400, 2.66 GHz, 6-MB L2 cache 497733-001
* Q8200, 2.33 GHz, 4-MB L2 cache 503381-001
* Q6600, 2.4 GHz, 8-MB L2 cache 452451-001
Intel Core 2 Duo Processors with alcohol pad and thermal grease
* E8600, 3.33 GHz, 6-MB L2 cache 497732-001
* E8500, 3.16 GHz, 6-MB L2 cache 466170-001
* E8400, 3.00 GHz, 6-MB L2 cache 466169-001
* E7400, 2.80 GHz, 3-MB L2 cache 508255-001
* E7300, 2.66 GHz, 3-MB L2 cache 500134-001
* Not shown
System Board Connectors and Jumpers (component location may vary)
PCI 2 PCI slot 2 XMM4 Memory socket 4
PCI 1 PCI slot 1 CMOS+
PW
CMOS/Password header
PCIE_X1_1 PCIe X1,slot 1 ATX_CPU CPU power connector
PCIE X16 PCIe X16, slot FLOPPY Diskette drive connector
AUDIO Double stack audio connector ATX-
POWER
Main power connector
LAN+USB Stacked RJ-45/Double USB
connectors
SATA1 Primary SATA hard drive
USB Quad stacked USB connector SATA2 2nd SATA optical drive
CHASSIS_
FAN1
Fan connector SATA3 3rdSATA hard drive
PARALLEL Parallel port connector SATA4 4th SATA optical drive
KB+MS Keyboard/mouse connectors F_PANEL Front panel connector
SERIAL_B 2nd serial port HOOD_
SENSE
Hood sensor connector
PROCESSOR Processor socket F_USB1 1st USB header
CPU FAN CPU/heatsink fan connector F_USB2 Media card reader connector
XMM1 Memory socket 1 BATTERY Battery slot
XMM2 Memory socket 2 SPEAKER Internal speaker connector
XMM3 Memory socket 3 F_AUDIO Front audio connector
Diagnostic Front Panel LEDs and Audible Codes
Activity Beeps Possible Cause Recommended Action
Green Power LED
on
None Computer on. None
Green Power LED
flashes every 2
secs
None Computer in Sus-
pend to RAM mode
or normal Suspend
mode.
None required. Press any key or move
the mouse to wake the computer.
CPU fan is weak
(RPM < 1000)
or not turning. A
warning
message is dis-
played along
with a series of
long beeps for
five seconds, then
the system
shuts down.
2 Processor thermal
protection activated:
A fan may be
blocked or
not turning.
OR
The heatsink/fan
assembly is not
properly
attached to the pro-
cessor.
1. Ensure the computer air vents are
not blocked and the processor col-
ling fan is running.
2. Open hood, press power button, and
see if the processor fan spins. If the
processor fan is not spinning, make
sure the fan's cable is plugged onto
the system board header. Ensure the
fan is fully/properly seated and
installed.
3. If fan is plugged in and seated prop-
erly, but is not spinning, then
replace processor fan.
4. Reseat processor heatsink and verify
that the fan assembly is properly
attached.
5. Contact an authorized reseller or
service provider.
Red Power LED
flashes five times,
once every sec-
ond, followed by
a two second
pause. Beeps stop
after fifth iteration
but LEDs con-
tinue until prob-
lem is solved.
5 Pre-video memory
error.
CAUTION: To avoid damage to the
DIMMs or the system board, you must
unplug the computer power cord
before attempting to reseat, install, or
remove a DIMM module.
1. Reseat DIMMs.
2. Replace DIMMs one at a time to
isolate the faulty module.
3. Replace third-party memory with
HP memory.
4. Replace the system board.
Red Power LED
flashes six times,
once every sec-
ond, followed by
a two second
pause. Beeps stop
after fifth iteration
but LEDs con-
tinue until prob-
lem is solved.
6 Pre-video graphics
error.
For systems with a graphics card:
1. Reseat the graphics card.
2. Replace the graphics card.
3. Replace the system board.
For systems with integrated graphics,
replace the system board.

dx2810/dx2818 Illustrated Parts & Service Map, MT chassis 516944-003 page 3
System Setup and Boot
Basic system information regarding system information, setup, power management, hardware,
and passwords is maintained in the Setup Utility held in the system ROM. The Setup Utility is
accessed by pressing the F10 key when prompted (on screen) to do so during the boot sequence.
If the screen prompt opportunity is missed, a restart will be necessary. For more information
about Setup Utilities refer to the Service Reference Guide..
Boot Block Emergency Recovery Mode
Boot Block Emergency Recovery Mode permits system recovery in the unlikely event of a ROM
flash failure. For example, if a power failure were to occur during a BIOS upgrade, the ROM
flash would be incomplete. This would render the system BIOS unusable. The Boot Block is a
flash-protected section of the ROM that contains code that checks for a valid system BIOS
image when the system is turned on.
• If the system BIOS image is valid, the system starts normally.
• If the system BIOS image is not valid, a failsafe Boot Block BIOS provides enough support
to search removable media for BIOS image files. If an appropriate BIOS image file is found,
it is automatically flashed into the ROM.
When an invalid system BIOS image is detected, the system power LED will blink red 8 times,
one blink every second. Simultaneously, the speaker will beep 8 times. If the portion of the
system ROM containing the video option ROM image is not corrupt, Boot Block Emergency
Recovery Mode will be displayed on the screen.
To recover the system after it enters Boot Block Emergency Recovery Mode, complete the
following steps:
Boot Block Recovery
1. Remove any bootable media from the computer and turn off power.
2. Insert a USB flash device or CD containing the BIOS image file in the root directory. The
media must be formatted using the FAT12, FAT16, or FAT32 file system.
3. Turn on power to the system.
4. The system automatically reprograms the ROM.
NOTE: BitLocker prevents Windows Vista from booting when a CD containing the BIOS image
file is in an optical drive. If BitLocker is enabled, remove this CD before attempting to boot to
Windows Vista.
Password Security
The Supervisor password is used to authorize the capability to change BIOS Setup options. The
User password is used to authorize the capability to change non-critical BIOS Setup options
only, such as system date and system time.
• To create a user password, a supervisor password should be activated first.
• If both Supervisor and User passwords are activated and the correct Supervisor password is
entered, all read/write options can be modified.
• If both Supervisor and User passwords are activated and the correct User password is
entered, all options that cannot be modified must be displayed as read-only.
• When a password was not activated, the field displays as “Disabled”.
Establishing a Supervisor password in Computer Setup
1. Turn on or restart the computer. If you are in Windows, click Start > Shut Down > Restart
the Computer.
2. As soon as the computer is turned on, press F10 when the monitor light turns green to enter
Computer Setup. Press Enter to bypass the title screen, if necessary. If you do not press F10
when prompted, a restart will be necessary.
3. Select Advanced, and then select Supervisor Password.
4. Before exiting, click File > Save Changes and Exit.
Changing a Supervisor or User password
If the system is equipped with an embedded security device, refer to the HP ProtectTools Secu-
rity Manager Guide at http://www.hp.com.
1. Turn on or restart the computer. If you are in Windows, click Start > Shut Down > Restart
the Computer.
2. As soon as the computer is turned on, press F10 before the computer boots to the operating
system to enter Computer Setup.
3. Select the Advanced menu, select Change supervisor password or Change user password,
press Enter to modify the password, and then type the new password.
NOTE: Type the new password carefully since the characters do not appear on the screen.
4. Press Enter.
The new password will take effect the next time the computer is restarted.
Disabling a Supervisor or User password
If the system is equipped with an embedded security device, refer to the HP ProtectTools Secu-
rity Manager Guide at http://www.hp.com.
1. Turn on or restart the computer. If you are in Windows, click Start > Shut Down > Restart
the Computer.
2. As soon as the computer is turned on, press F10 when the monitor light turns green to enter
Computer Setup.
3. Select the Advanced menu, select Change supervisor password or Change user password,
and then press Enter twice to disable the password.
4. Press Enter.
HP Insight Diagnostics
Diagnostic functions are provided by the Setup Utility (in system ROM) and by HP Insight
Diagnostics. The HP Insight Diagnostics utility allows you to view information about the hard-
ware configuration of the computer and perform hardware diagnostic tests on the subsystems of
the computer. The utility simplifies the process of effectively identifying, diagnosing, and iso-
lating hardware issues. Insight Diagnostics may be downloaded from the HP Web site using the
following procedure:
1. Go to www.hp.com and click the Software & Download driver link.
2. Enter the product number (for example, dc2810) in the text box and press the Enter key.
3. Select the specific product, and then select the OS.
4. Click the Diagnostics link.
5. Select HP Insight Diagnostics Offline Edition.
6. Click Download.
NOTE: The download includes instructions on how to create a bootable CD.
Red Power LED
flashes eight
times, once every
second, followed
by a two second
pause. Beeps stop
after fifth iteration
but LEDs con-
tinue until prob-
lem is solved.
8 System board fail-
ure or invalid ROM
based on bad check-
sum.
1. Reflash the system ROM with the
latest BIOS image.
2. Replace the system board.
System does not
power on and
LEDs are not
flashing.
None System unable to
power on.
Press and hold the power button for
less than 4 seconds. If the hard drive
LED turns green, the power button is
working correctly. Try the following:
1. Check that the voltage selector
(some models), located on the rear
of the power supply, is set to the
appropriate voltage. Proper voltage
setting depends on your region.
2. Replace the system board.
OR
Press and hold the power button for
less than 4 seconds. If the hard drive
LED does not turn on green then:
1. Check that the unit is plugged into a
working AC outlet.
2. Open hood and check that the power
button harness is properly connected
to the system board.
3. Check that both power supply
cables are properly connected to the
system board.
Computer Setup Menu
Heading Option / Description
Main System Time Allows you to set system time.
System Date Allows you to set system date.
Floppy Diskette A Allows you to set to Disabled, 1.44 MB 3.5”, Not
Installed.
1st Drive
2nd Drive
3rd Drive
4th Drive
Allow you to: view capacity, transfer mode. Also allows
you to run HDD self-test for selected channel: SMART
status check, SMART short self test, SMART extended
self test.
System Information Allows you to view CPU type, CPU speed, cache RAM,
installed memory, memory banks 1-4, BIOS revision,
core version, product name, product number, serial num-
ber, UUID, asset tag (press Enter to change).
Advanced CPU Type View only.
Primary Video
Adapter
Allows you to select boot display device when more
than 2 video options are offered by system: Integrated
(Onboard), PCI, PCI-Ex16.
PS/2 Mouse Disable/enable/auto detect
Internal Speaker Disable/enable.
Supervisor Password Allows you to view the supervisor password.
User Password Allows you to view the user password.
Change Supervisor
Password
Allows you to change the supervisor password.
Power On Password Allows you to disable/enable the Power On Password.
Onboard Video Mem-
ory Size
128MB, 256MB, 512MB
SATA1 Controller Allows you to disabl/enable the SATA1 controller.
SATA1 Controller
Mode
If SATA1 Controller is enabled, allows you to set the
mode to: IDE, RAID, AHCI
Onboard Audio Allows you to set the onboard audio to: Enabled/dis-
abled/auto
Onboard LAN Allows to you disable/enable onboard LAN controller.
Onboard LAN Boot
ROM
Allows you to disable/enable the boot ROM of the
onboard LAN chip.
USB Ports Allows you to disable/enable USB ports.
Hood Sensor Allows you to disable/enable the hood sensoe warning
beep.
IO Device Configura-
tion
Allows you to change the Super IO device resource.
Power After AC Power Fail-
ure
Allows you to select system restart behavior after power
loss: Stay off, Power on, Auto.
XD Disable/enable XD bit.
Virtualization Tech-
nology
Disable/enable.
Boot Boot-time Diagnostic
Screen
Disable/enable POST diagnostic messages display.
F9: Boot Menu Allows you to disable/enable Boot Menu.
F10: Setup Allows you to disable/enable BIOS Setup Menu.
F11: Recovery Allows you to disable/enable HP Backup and Recovery.
F12: Boot from LAN Allows you to disable/enable PXE Boot.
1st Boot Device, 2nd
Boot Device, 3rd
Boot Device, 4th Boot
Device
Allows you to specify which device groups will boot
first, second, third, and fourth or to disable any
of the four: Floppy group, CD-ROM group, Hard drive
group, Network boot group. MS-DOS drive lettering
assignments maybe apply after a non-MS-DOS operat-
ing system has started.
Floppy Group Boot
Priority
Specifies boot device priority within removable devices.
CD-ROM Boot Prior-
ity
Specifies boot device priority within CD/DVD drives.
Hard Drive Boot Pri-
ority
Specifies boot device priority within hard drives.
Network Group Boot
Priority
Specifies boot device priority within bootable network
devices.
Exit Exit Saving Changes Press Enter to exit saving changes.
Exit Discarding
Changes
Press Enter to exit discarding changes.
Load Setup Defaults Press Enter to load setup defaults.
Discard Changes Press Enter to discard changes.
Save Changes Press Enter to save changes.