HP D6030A - NetServer - E50 User manual

HP NetServer E 200
Installation Guide
HP Part Number 5969-5988
Printed in March 2000

ii
Notice
The information contained in this document is subject to change without notice.
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on equipment that is not furnished by Hewlett-Packard.
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Incorporated.
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Hewlett-Packard Company
Network Server Division
Technical Communications/MS 45SLE
10955 Tantau Avenue
Cupertino, California 95014 USA
© Copyright 2000 Hewlett-Packard Company
Audience Assumptions
The guide is for the person who installs, administers, and troubleshoots LAN
servers. Hewlett-Packard Company assumes you are qualified in the servicing of
computer equipment and trained in recognizing hazards in products with
hazardous energy levels and are familiar with weight and stability precautions for
rack installations.

iii
Contents
1 Setting Up the HP NetServer....................................................................... 1
Setup Steps................................................................................................... 1
Preparations.............................................................................................. 1
Installation Options.................................................................................... 2
Installing the HP NetServer........................................................................ 4
2 Controls, Ports, and Indicators................................................................... 5
Introduction ................................................................................................... 5
Front Panel................................................................................................ 5
Additional Front Panel Controls and Indicators........................................... 6
Rear View.................................................................................................. 8
Applying Power to the HP NetServer ............................................................. 9
Powering-Up the HP NetServer................................................................. 9
Powering-Down the HP NetServer........................................................... 10
Connecting AC Power to Multiple-Server Configurations.......................... 10
Sleep States (ACPI) ................................................................................ 11
3 Opening and Closing the HP NetServer ................................................... 13
Introduction ................................................................................................. 13
Tools Required........................................................................................ 13
Removing the Cover.................................................................................... 13
Replacing the Cover.................................................................................... 15
Adjusting the HP NetServer Feet................................................................. 17
4 Installing Mass Storage Devices............................................................... 19
Introduction ................................................................................................. 19
Tools Required........................................................................................ 19
Boot Priority............................................................................................. 19
IDE Mass Storage Devices.......................................................................... 20
IDE Controller Configuration.................................................................... 20
IDE Mass Storage Additions.................................................................... 21
SCSI Mass Storage Devices........................................................................ 21
SCSI Controller Configuration.................................................................. 21
SCSI Mass Storage Additions.................................................................. 22
Installing Hard Disk Drives........................................................................... 24
External SCSI Connector............................................................................. 28

Contents
iv
5 Installing Additional Memory.................................................................... 29
Introduction ................................................................................................. 29
Tools Required........................................................................................ 29
Memory Installation Guidelines................................................................ 29
Installing Additional DIMMs.......................................................................... 30
Removing DIMMs........................................................................................ 33
6 Installing Additional Boards ..................................................................... 35
Introduction ................................................................................................. 35
Tested PCI Boards.................................................................................. 35
Tools Required........................................................................................ 35
Accessory Board Installation Guidelines ...................................................... 36
Boot Priority............................................................................................. 36
Interrupt Sharing...................................................................................... 37
Installing Accessory Boards......................................................................... 38
Removing Accessory Boards....................................................................... 40
7 Connecting the Monitor, Keyboard, Mouse, and UPS ............................. 41
8 Configuring the HP NetServer................................................................... 43
Introduction ................................................................................................. 43
HP Startup CD-ROM............................................................................... 44
Contents of the HP Startup CD-ROM....................................................... 44
Accessing the HP Startup CD-ROM......................................................... 44
NOS Installation ...................................................................................... 44
Setup (BIOS) Utility ..................................................................................... 45
Starting the Setup Utility.......................................................................... 45
Menu Bar ................................................................................................ 45
Using the Setup Screens......................................................................... 46
Changing System Date and Time ............................................................ 48
Setting the HP NetServer’s Passwords.................................................... 49
Changing Internal Device Boot Priority..................................................... 50
Clearing CMOS....................................................................................... 52
Configuring ISA Non-Plug-and-Play Boards (Optional)................................. 54
Reserving Resources for ISA Non-Plug-and-Play Boards......................... 54
Configuring an ISA Non-Plug-and-Play Board.......................................... 54
Updating BIOS ............................................................................................ 56
Setup Utility Factory Settings....................................................................... 57
Using the SCSI Configuration Utility............................................................. 58

Contents
v
Configure/View Host Adapter Setting....................................................... 58
SCSI Disk Utilities.................................................................................... 58
9 Troubleshooting........................................................................................ 59
Introduction ................................................................................................. 59
Common Installation Problems.................................................................... 59
NetServerWill Not Power On................................................................... 60
Troubleshooting Sequence...................................................................... 60
Error Messages........................................................................................... 61
No Error Messages Displayed ................................................................. 61
Power-On Self Test (POST) Error Messages........................................... 63
Clearing the CMOS Configuration............................................................ 66
Hardware Problems..................................................................................... 67
Monitor Does Not Work ........................................................................... 67
Keyboard or Mouse Does Not Work......................................................... 68
CD-ROM Drive Does Not Work................................................................ 68
IDE Device Does Not Work...................................................................... 69
SCSI Device Does Not Work ................................................................... 69
Installing a Replacement Battery ............................................................. 69
Setup Utility Problems ................................................................................. 70
Resetting Lost Passwords ....................................................................... 71
A Specifications............................................................................................ 73
Introduction ................................................................................................. 73
Requirements.......................................................................................... 73
System Board Layout .............................................................................. 76
Factory Default Jumper Settings.............................................................. 77
B Regulatory Information ............................................................................. 81
Regulatory Notices - Electromagnetic Compliance....................................... 81
Notice for United States........................................................................... 81
Notice for Canada (Industry Canada)....................................................... 82
Notice for Japan...................................................................................... 83
Notice for Korea ...................................................................................... 84
Notice for Taiwan..................................................................................... 86
Notice for European Union....................................................................... 86
Declaration of Conformity (US and EU).................................................... 87
Regulatory Notices - Product Safety ............................................................ 88
CD-ROM Electrical Safety Statements..................................................... 88

Contents
vi
Battery Safety Statements....................................................................... 90
Noise and Ergonomic Safety Statements................................................. 91
C Service and Support.................................................................................. 93
D Warranty and Software License................................................................ 95
Warranty ..................................................................................................... 95
HP Software Product License Agreement.................................................... 95
Non-Nuclear Usage..................................................................................... 96
Index............................................................................................................... 97

1
1 Setting Up the HP NetServer
Setup Steps
The following topics and diagrams provide the most efficient way to set up the
HP NetServer E 200. It is important to follow the setup steps in the exact order
shown below. Skip any steps that do not apply to you. To provide further details,
these steps include references to other sections of this manual and to other
documents.
Preparations
CAUTION The HP NetServer E 200 weighs approximately 33 lbs. (16
kgs), excluding a keyboard or monitor. Use appropriate lifting
precautions when you move it.
Verify Contents Unpack the contents of the shipping box and locate the
ReadFirst sheet.
Verify the contents of the shipping box (including the
installation kit) against the Contents list included with
your HP NetServer E 200. If anything is missing or
damaged, call your reseller.
Save Packaging Store the empty boxes and packing material in a safe
place. This is especially important if you plan to ship the
HP NetServer E 200 elsewhere for final installation.
Find the
Installation Kit HP NetServer E 200 Installation Kit
This kit contains the ReadFirst sheet, the NOS
Installation Guide, and the HP Startup CD-ROM
shipped with each HP NetServer.
Support
Documentation HP NetServer E 200 Installation Guide
This document describes installation, hardware
upgrades, configuration, and troubleshooting of your
HP NetServer.

Chapter 1 Setting Up the HP NetServer
2
Installation Options
WARNING Before removing the cover, always disconnect the power cord
and unplug telephone cables. Disconnect the power cord to
avoid exposure to high energy levels that may cause burns
when parts are short-circuited by metal objects such as tools
or jewelry. Disconnect telephone cables to avoid exposure to
shock hazard from telephone ringing voltages.
WARNING The following upgrades (PCI boards, memory DIMMs, and
hard disk drives) require removing the cover from the HP
NetServer E 200. BE SURE to disconnect power from the
NetServer before opening it. BE SURE to observe appropriate
ESD precautions when handling electronic components.
If Installing
Accessories, remove
Cover
Refer to Chapter 3, "Opening and Closing the HP
NetServer."
Add Hard Disk Drives For details refer to Chapter 4, "Installing Mass
Storage Devices."
The HP NetServer can use IDE and SCSI hard disk
drives, depending on the model.

Chapter 1 Setting Up the HP NetServer
3
Add Memory Use only HP supported DIMMs.
Supported DIMMs may be installed in any
combination, in any slot.
For details refer to Chapter 5, "Installing Additional
Memory."
Add PCI Boards The slot assignments of additional disk drive
controller boards may affect boot order.
For detailsrefer to Chapter 6, "Installing
Additional Boards."
Replace the Cover Ensure all cables are properly routed and all
components are fully seated.
For details refer to Chapter 3, "Opening and
Closing the HP NetServer."

Chapter 1 Setting Up the HP NetServer
4
Installing the HP NetServer
1) Read the ReadFirst
Sheet View the ReadFirst sheet from the HP NetServer E
200 Installation Kit. The ReadFirst Sheet is a quick
reference guide to help you install your HP
NetServer.
2) Connect Peripherals For details on rear panel interface connectors, refer to
Chapter 2, "Controls, Ports, and Indicators."
For details on connecting the keyboard, mouse,
monitor, and UPS, refer to Chapter 7, "Connecting
the Monitor, Keyboard, Mouse, and UPS."
3) Run HP Startup
CD-ROM Run the HP Startup (NOS drivers/Diagtools) CD
to create the diskettes necessary to install the
NOS drivers or test your NetServer’s hardware
integrity.
The Startup CD-ROM also has a flash utility you
can use to backup your BIOS configuration, in
case the CMOS is corrupted later on.
Refer to Chapter 8, "Configuring the HP
NetServer."
4) Run DiagTools
(Optional) To verify the HP NetServer hardware is fully
functional, boot from the DiagTools diskettes
and follow the screen instructions to run the
Basic Test.
View and then Save the Support Ticket, as this
will contain an inventory of your hardware.
Refer to Chapter 8, "Configuring the HP
NetServer."
5) Read the NOS
Installation Guide Read the desired topic in the NOS Installation
Guide included in your NetServer E 200 Installation
Kit before starting to install the desired NOS. It
includes the instructions for installing all supported
NOSs and creating the NOS driver diskettes.
Refer to Chapter 8, "Configuring the HP NetServer."

5
2 Controls, Ports, and Indicators
Introduction
This chapter describes the controls, ports, and indicators on the front and rear of
the HP NetServer E 200. Before installation, familiarize yourself with the HP
NetServer’s controls and indicators. Figures 2-1 and 2-3 show the front and rear of
the NetServer respectively.
Front Panel
The HP NetServer’s switches, indicators, and the externally accessible mass
storage devices are shown in Figures 2-1 and 2-2.
Flexible Disk Drive
CD-ROM Dive
Internal Hard Drive
(or Optional Tape
Backup Drive)
Power On/
Off/Sleep
Switch
On/Off/Sleep
Indicator
IDE/HDD/CD-ROM
Activity
Figure 2-1. Front Panel

Chapter 2 Controls, Ports, and Indicators
6
Table 2-1 provides the front panel power switch and the associated indicator
definitions.
Table 2-1. Front Panel Switch and Indicators
Control / Indicator Description
Power On/Off/Sleep
Switch This button turns the HP NetServer power On or Off, and
if available, also transitions the NetServer between Power
On and sleep states.If sleep states are not available, then
this button only turns power On or Off.
The sleep states are NOS dependent and not available if
your NOS does not support power management based on
the ACPI (Advanced Configuration and Power Interface)
standard. Refer to "Applying Power to the HP NetServer"
and "Sleep States (ACPI)" later in this chapter.
On/Off/Sleep LED This green LED indicator provides the power state of the
NetServer:
Steady green when the NetServer is operating normally.
Off when the NetServer is powered off.
Blinking green at one Hz rate indicates the NetServer is in
a sleep state and under ACPI control.
Drive Active LED This yellow LED indicator flashes during internal drive
activity (IDE CD-ROM and/or IDE hard drives, depending
on model). This indicator does not reflect SCSI drive
activity.
Additional Front Panel Controls and Indicators
Input and storage devices provide additional front panel’s controls and indicators,
as shown in Figure 2-2.
The controls and indicators for an optional backup tape device in Figure 2-2 and
Table 2-2 only reflect a HP Backup Tape Drive. See Table 2-2 for HP Backup
Tape Drive LED Codes.

Chapter 2 Controls, Ports, and Indicators
7
Eject
Button
Eject
Button
DAT Tape
Drive (Optional)
Status
LEDs
Activity
LED
Eject
Button
Activity
LED
Flexible Disk Drive
CD-ROM
Figure 2-2. Input and Storage Device Controls and Indicators
Table 2-2. Backup Tape Drive LED Codes
Left LED Right LED Definition
Off Off No Power
On Off Cartridge Loaded, but No activity
Flashing* Off Cartridge Loaded and Active
Pulsing** Off Loading/Unloading/Ejecting/Power-On
Off On Self Test Fail
Off Pulsing** No Cartridge, but Caution (cleaning required)
On Pulsing** Cartridge Loaded, but Caution (cleaning required)
Flashing* Pulsing** Cartridge Loaded, Drive Active, Caution (cleaning
required)
Pulsing** Pulsing** Cartridge Loading/Unloading, Caution (cleaning
required)
* Flashing at 4 Hz rate
** Pulsing at 2 Hz rate

Chapter 2 Controls, Ports, and Indicators
8
NOTE For more information on a HP Backup Tape Drive and its error
codes, refer to the documentation provided with the tape drive
or refer to Hewlett-Packard’s web site at:
http://www.hp.com
Refer to Chapter 4, "Installing Mass Storage Devices," for
installation information.
Rear View
The ports and connectors on the NetServer’s rear panel are shown in Figure 2-3
and listed below.
•The Serial Port A is a standard serial connector.
•The Serial Port B is a standard serial connector.
•The Parallel Port is a standard parallel connector, which supports Extended
Capabilities Port (ECP)/Enhanced Parallel Port (EPP).
•The Mouse Port accepts a standard mouse with a PS/2 connector.
•The Keyboard Port accepts a standard keyboard with a PS/2 connector.
•The Video Port connector is provided by an AGP board, with its relevant
specifications listed in the "Video Display Modes" section of Appendix A,
"Specifications."
•The Power Connector accepts a standard power cable to connect the HP
NetServer E 200 with the site power supply.
•The external SCSI connector can be provided by the SCSI Controller board
inserted into PCI slot 1. However, it can’t be used if the internal 68-pin
connector on the SCSI controller board is used to control internal SCSI
drives.

Chapter 2 Controls, Ports, and Indicators
9
Power
Keyboard
Mouse
Serial Port A
Serial Port B
External SCSI
Port
Key Lock
Video
SVGA
Strain
Relief
USB
Not Used
Parallel Port
Figure 2-3. Rear Panel and Ports
Applying Power to the HP NetServer
Powering-Up the HP NetServer
The HP NetServer E 200 powers up and loads the operating system when you
press the power button on the front panel. This runs a set of Power On Self Tests
(POST) during this process. For details refer to Chapter 9, "Troubleshooting."
NOTE Turn on power to the monitor connected to the HP NetServer
before you power-on the NetServer. This allows proper
auto-configuration of video output of the NetServer as the
system boots up.

Chapter 2 Controls, Ports, and Indicators
10
Powering-Down the HP NetServer
1. Log off all users and if necessary, back-up files.
◊Schedule the power down for a time when the fewest users will be
affected by the NetServer’s downtime.
◊If you will be doing any kind of hardware or software upgrade, be sure
your NetServer’s data has been backed up.
2. Follow instructions in your network operating system (NOS) manufacture’s
documentation to gracefully shut down all networking software and
applications.
3. Press the power switch on the HP NetServer’s control panel when
prompted by the operating system.
Normally this completes the power down procedure.
NOTE The power supply will continue to provide standby current to
the NetServer until the power cable is disconnected from the
rear panel.
Connecting AC Power to Multiple-Server Configurations
The HP NetServer temporarily draws a large "inrush current," when first
connected to an AC power source. This also occurs when the NetServer is in a
standby mode (power is turned off and the power cord is plugged into AC power).
The inrush current is much greater than the NetServer’s normal operating current
and generally, the AC power source can handle the normal inrush current.
However, if you install several HP NetServers on one circuit, precautions are
necessary. If there is a power failure and power is then restored, all the servers
immediately begin to draw inrush current at the same time. If the circuit breakers
on the incoming power line have insufficient capability, the breaker may trip and
thus prevent the servers from powering up.
When preparing your site for installation, allow for the additional inrush current.
See "Power Requirements" in Appendix A.

Chapter 2 Controls, Ports, and Indicators
11
Sleep States (ACPI)
The HP NetServer supports the ACPI (Advanced Configuration and Power
Interface) standard, which is a key component of a NOS’s directed power
management. The supported features are only available when an ACPI-compliant
NOS is installed on the NetServer. The term “sleep state” refers to any of several
reduced power consumption states in which normal NOS activity has ceased.
The NetServer supports several sleep states, including a sleep state with a short
wake-up time, sometimes referred to as “standby” or “suspend” by various
operating systems. In this sleep state the NetServer appears to be off and is
indicated by no display on the monitor and no activity for the CD-ROM or
internal hard drives. However, the power LED is slowly flashing and the fans are
operating.
An additional sleep state supported by the NetServer is one with a slower wake-up
time, sometimes referred to as “hibernate” by various operating systems.In this
sleep state, the NetServer appears to be off as mentioned earlier, but the fans and
the power LED are also turned off. This sleep state's unique feature (and the
reason for its slower wake-up time) is that the NetServer's state (applications
running, screens open, etc.) just prior to hibernate has been saved to disk and must
be restored from disk upon wake-up. This method of restoring the NetServer's
operation is much faster than rebooting the NetServer, which would require
running all the start-up self-tests before starting the NOS.
The NetServer supports certain types of system activity, which is used as wake-up
events from these sleep states.These wake-up events can be generated from the
power button, LAN activity, and scheduled events.
NOTE The Wake-on-LAN feature is not supported in the
HP NetServer E 200.
The HP NetServer’s power management policies (transitions
between various power states) and the user options are specific
to the particular ACPI-compliant NOS installed on the
NetServer. If your respective NOS is ACPI-compliant, refer to
the power management features in the instructions provided for
more information.
The HP NetServer’s power button can be configured to initiate a sleep state (Sleep
button), a “soft off,” or a graceful shutdown of the NOS, rather than an immediate
shutdown of the power supply. The power button configurations are dependent on
the user interface provided by the ACPI-compliant NOS. While power

Chapter 2 Controls, Ports, and Indicators
12
management is under the control of the ACPI-compliant NOS, the HP NetServer’s
power button is capable of an override in case of a non-responsive NOS.
NOTE The HP NetServer power button will force a power down
without waiting for the NOS to gracefully shut down the
NetServer if the power button is pressed and held in excess of
four seconds.
CAUTION If the power button override is used, there is a strong
possibility of corrupted or lost data.

13
3 Opening and Closing the HP
NetServer
Introduction
This chapter describes how to remove and replace the HP NetServer’s main cover
and adjust the stabilizing feet on the bottom of the chassis.
WARNING Before removing the cover, always disconnect the power cord
and unplug telephone cables. Disconnect the power cord to
avoid exposure to high energy levels that may cause burns
when parts are short-circuited by metal objects such as tools
or jewelry. Disconnect telephone cables to avoid exposure to
shock hazard from telephone ringing voltages.
Tools Required
•1 Torx T-15 driver
•1 ¼-inch flat blade screwdriver
Removing the Cover
To remove the cover, follow these steps:
NOTE These steps do not include the removal of the front bezel of the
NetServer. You do not need to remove the front bezel of the
HP NetServer E 200 to install internal accessories, such as
memory or mass storage.
1. Turn off the NetServer and disconnect the power cord and any phone line.
2. Unlock the cover, using the key in the key bag located on the rear of the
NetServer.
The locking mechanism is at the rear of the NetServer. See Figure 3-1.
3. Remove six (6) Torx T-15/slotted screws. See Figure 3-1 .

Chapter 3 Opening and Closing the HP NetServer
14
Screws (3)
Key Lock
Figure 3-1. Screws and Lock Holding on Cover
4. Remove the NetServer cover.
a. Place your hands near the bottom front of the cover, one along each
side.
b. Pull the cover slightly back to release it and then lift up and off the
chassis. See Figure 3-2.