HP Jornada 420 User manual

HP Jornada
420 Palm-size PC
Users Guide
Part number F1255-90002
Printed in Singapore
Edition 1

ii Hewlett-Packard Jornada 420 Palm-size PC
Copyright notice
This manual and any examples contained herein are provided “as
is” and are subject to change without notice. Hewlett-Packard
Company makes no warranty of any kind with regard to this
manual, including, but not limited to, the implied warranties of
merchantability and fitness for a particular purpose. Hewlett-
Packard Co. shall not be liable for any errors or for incidental or
consequential damages in connection with the furnishing,
performance, or use of this manual or the examples herein.
The above disclaimers and limitations shall not apply to
consumer transactions in Australia and the United Kingdom and
shall not affect the statutory rights of consumers.
© Hewlett-Packard Co. 1999. All rights reserved. Reproduction,
adaptation, or translation of this manual is prohibited without
prior written permission of Hewlett-Packard Company, except as
allowed under the copyright laws.
The programs that control this product are copyrighted and all
rights are reserved. Reproduction, adaptation, or translation of
those programs without prior written permission of Hewlett-
Packard Co. is also prohibited.
Microsoft, MS, ActiveSync, Active Desktop, Outlook, Windows,
Windows NT, and the Windows logo are either registered
trademarks or trademarks of Microsoft Corporation in the United
States and/or other countries. Microsoft products are licensed to
OEMs by Microsoft Licensing, Inc., a wholly owned subsidiary of
Microsoft Corporation.
CIC and Jot are registered trademarks or trademarks of
Communication Intelligence Corporation.
BSQUARE and bTask are either registered trademarks or
trademarks of BSQUARE Corporation. OmniSolve is copyright
1998-99 LandWare Inc. with all rights reserved. LandWare is a
trademark of LandWare, Inc.
EZOS, EZOS EzExplorer, EzExplorer are either registered
trademarks or trademarks of EZOS S.A. in Belgium and/or other
countries.
Hewlett-Packard Singapore (Pte) Ltd.
Asia Pacific Personal Computer Division
452 Alexandra Road
Singapore 119961

Table of Contents | iii
Table of Contents
Chapter
Chapter 1 | Welcome 1 | Welcome
................................
...........................
1
Taking inventory
................................
............................
1
Using the manual
................................
...........................
2
Using HP Jornada’s built-in programs
..........................
3
Finding more information
................................
..............
5
Registering the HP Jornada
................................
..........
6
Understanding conventions
................................
...........
6
Chapter 2 | Setting up
Chapter 2 | Setting up
................................
.........................
7
Identifying the hardware features
................................
8
Setting up for the first time
................................
.........
11
Managing battery power
................................
..............
16
Caring for the HP Jornada
................................
...........
20
Chapter 3 | Learning the basics
Chapter 3 | Learning the basics
................................
............
21
Turning the HP Jornada 420 on and off
.....................
21
Locking the hardware buttons
................................
.....
22
Using the hard icons
................................
.....................
22
Using the Active Desktop
................................
.............
23
Using the Start Menu and taskbar
..............................
24
Using the command bar
................................
...............
25
Typing, writing, and drawing on the HP Jornada
......
25
Finding files and documents
................................
........
28
Finding information
................................
.....................
29
Viewing information
................................
.....................
29
Adjusting settings
................................
.........................
30
Using HP settings
................................
.........................
31
Learning the shortcuts
................................
.................
36
Chapter 4 | Connecting to a desktop PC
Chapter 4 | Connecting to a desktop PC
................................
39
Connecting for the first time
................................
........
39
Connecting and disconnecting
................................
.....
46
Connecting by infrared
................................
.................
47
Connecting to another PC
................................
............
48
Browsing the HP Jornada desktop
..............................
49
Synchronizing data
................................
.......................
50
Using channels
................................
..............................
52
Transferring files
................................
..........................
54
Printing
................................
................................
.........
54
Chapter 5 | Sending and receiving e-mail
Chapter 5 | Sending and receiving e-mail
..............................
55
Synchronizing messages
................................
..............
55
Using Windows CE Inbox Transfer
.............................
56

iv Hewlett-Packard Jornada 420 Palm-size PC
Sending and receiving messages using a dial-up
connection
................................
................................
.....
57
Setting up an Ethernet connection
..............................
60
Using Inbox
................................
................................
...
61
Sending and receiving CompuServe e-mail
................
65
Chapter 6 | Staying Organized
Chapter 6 | Staying Organized
................................
............
67
Scheduling meetings and appointments
.....................
68
Tracking friends and colleagues
................................
..
70
Keeping a to-do list
................................
.......................
71
Recording voice memos
................................
................
72
Chapter 7 | Getting down to business
Chapter 7 | Getting down to business
................................
....
77
Creating notes and drawings
................................
.......
77
Using bTask
................................
................................
..
82
Using OmniSolve
................................
..........................
83
Backing up and restoring data
................................
....
83
Customizing the HP Jornada
................................
.......
86
Chapter 8 | Troubleshooting
Chapter 8 | Troubleshooting
................................
...............
95
Troubleshooting basic problems
................................
..
95
Troubleshooting remote connections
...........................
97
Troubleshooting viewing problems
..............................
98
Resetting
................................
................................
.......
99
Chapter 9 | Warranty, support, and service
Chapter 9 | Warranty, support, and service
............................
103
Appendix A | Jot Character Recognizer
Appendix A | Jot Character Recognizer
................................
109
Areas of the Input Panel
................................
............
110
Symbols
................................
................................
.......
111
Help Writing Characters
................................
............
112
Options
................................
................................
........
112
Natural Character Set
................................
................
112
Simplified Uppercase Character Set
.........................
119
Appendix
Appendix B | Migrating data from nonWindows CE HP handheld B | Migrating data from nonWindows CE HP handheld
PC devices
PC devices
................................
................................
....
129
Translating appointment data
................................
...
129
Translating Phone Book data
................................
....
130
Index
Index
................................
................................
..........
133
HP software product license agreement
HP software product license agreement
...............................
139
Use
................................
................................
...............
139
Copies and adaptations
................................
..............
139
Ownership
................................
................................
...
140
Transfer of rights in software
................................
....
140
HP shrink-wrap license terms
................................
...
141

Chapter 1 | Welcome | 1
1 | Welcome
The Hewlett-Packard Jornada 420 Palm-size PC (P/PC) is a
mobile computer running the Microsoft® Windows® CE
operating system. It allows you to store your business and
personal information, manage your appointments and contacts,
and check e-mail while on the road. It then allows you to upload
updated information to your desktop or notebook PC after
returning to the office.
In addition to Microsoft Windows products, the HP Jornada has
built-in programs from Hewlett-Packard, BSQUARE™, and
LandWare that help you manage the system, manage tasks, and
perform financial calculations. It also allows you to load
programs from the HP Jornada compact disk.
This chapter includes the following:
· An inventory list of the HP Jornada package
· A description of the contents of this User’s Guide
· An overview of built-in programs
Taking inventory
The HP Jornada package includes the following items:
· HP Jornada 420 and stylus
· HP Jornada battery
· AC adapter, DC cable, and power cable
· Sync cable
· Cradle
· HP Jornada Quick Start Card—A guide to getting started
quickly with the HP Jornada

2 Hewlett-Packard Jornada 420 Palm-size PC
· Desktop Software for Microsoft Windows CE compact disk—
Contains Microsoft Windows CE Services, plus software and
system updates for both the HP Jornada and desktop PC
· HP Jornada compact disk—Programs that can be loaded onto
the HP Jornada
· Documentation pack—This User’s Guide and the Regulatory
Information Leaflet
· HP Jornada Accessory Guide—Information on accessories and
products that can help you get the most from the HP Jornada
Using the manual
This User’s Guide is designed to help you use your HP Jornada
quickly and easily. Although great care has been taken to ensure
the accuracy of procedures and screen art, some actual screens
may be different than the ones that appear in this User’s Guide.
This guide includes the following chapters:
· Chapter 1, Welcome—Contains an overview of the HP
Jornada’s built-in applications, where to find more
information, and conventions used in this guide.
· Chapter 2, Setting up—Explains the hardware features, how
to set up and care for the HP Jornada, and how to manage the
battery power.
· Chapter 3, Learning the basics—Describes how to turn the HP
Jornada on and off, reconfigure the hard icons, work with the
Start menu and taskbar, and adjust settings. Also includes
tips and shortcuts to help you work faster.
· Chapter 4, Connecting to a desktop PC —Explains how to
install Windows CE Services on your desktop or notebook PC,
how to transfer files, how to synchronize data, e-mail
messages, and channels, and how to print.
· Chapter 5, Sending and receiving e-mail—Describes how to
use Inbox.
· Chapter 6, Staying organized—Explains how to use the HP
Jornada to manage your calendar and address book and
describes to-do lists, alarms, and reminders.
· Chapter 7, Getting down to business—Describes
Microsoft Note Taker ®, bTask from BSQUARE, and

Chapter 1 | Welcome | 3
OmniSolve from LandWare. Also explains how to back up and
restore data, and how to customize the HP Jornada.
· Chapter 8, Troubleshooting—Contains tips and procedures to
follow when things do not work quite as you expected, and
explains how to reset the HP Jornada.
· Chapter 9, Warranty, support, and service—Explains the
warranty and how to get service.
· Appendix A, Jot Character Recognizer—Describes how to use
the Jot character recognizer, and shows how and where to
draw characters on the screen for each of the two character
sets: the Natural Character Set and the Simplified Uppercase
Character Set.
· Appendix B, Migrating data from non–Windows CE HP
handheld PC devices—Describes how to use the HP PIM
Translation Utility to transfer PIM data from a non–Windows
CE HP organizer or Palmtop PC to the HP Jornada.
Using HP Jornadas built-in programs
This section lists the HP Jornada’s built-in programs. These
programs are installed in ROM and cannot be erased or removed.
· Calendar—Keeps track of important dates and events, and
helps manage your schedule.
· Tasks—Keeps track of to-do lists. Allows you to set an alarm
or a reminder.
· Contacts—Stores names, addresses, and telephone numbers.
When you update your contacts list, you can synchronize it
with your desktop PC, so that contacts are always up to date.
· Inbox—Sends and receives e-mail messages. Also
synchronizes with Microsoft Outlook or Microsoft Exchange on
your desktop PC.
· EZOS EzExplorer—Finds files and documents on the P/PC.
· bTask from BSQUARE—Allows you to switch between
applications or view the ones currently running. It also allows
you to close applications with a single step.
· Note Taker—Allows you to jot quick notes or to create
sketches while in a meeting.

4 Hewlett-Packard Jornada 420 Palm-size PC
· Voice Recorder—Records reminders or vital information when
there is no time to type. The dedicated Record button allows
you to record messages with one hand.
· Channels—Downloads Web information to the HP Jornada so
that it can be viewed offline.
· Connections—Sets up connections for communications with
other computers or the Internet.
· ActiveSync™—Synchronizes the HP Jornada with your
desktop or notebook PC over a network or dial-up connection
from a remote location.
· PC Link—Establishes the connection between the HP Jornada
and desktop PC partner.
· Calculator—Performs simple calculations in an on-screen
calculator. Allows you to copy the results to any open
document.
· OmniSolve from LandWare—Performs complex mathematical
and business calculations.
· HP settings—Adjusts and stores up to three settings for the
display, sets a password, and displays memory usage.
· HP backup—Backs up Contacts, Calendar, and Tasks data or
your entire P/PC to a CompactFlash Memory Card.
· Find—Searches for appointments, channel items, contacts,
mail messages, Note Taker notes, tasks, or voice recordings.
· Help—Gives you access to online help.
· Solitaire—Passes the time at the airport, on the train, or
during a not-so-interesting meeting or lecture.
· Settings—Adjusts settings for buttons, communications, the
stylus, and more.

Chapter 1 | Welcome | 5
Finding more information
The following table is a guide to the different types of
information available to help you use the HP Jornada. Although
this book introduces the programs on your P/PC, it does not
describe them completely. For more information, see the
comprehensive online Help for each program.
Information Source
Programs This User’s Guide.
–or–
Online Help on your P/PC. Tap Start
and then Help.
Synchronizing and
exchanging files
with a desktop PC
(including
information on
connecting while
traveling)
This User’s Guide.
–or–
Online Help on your P/PC. Tap Start
and then Help.
–or–
Windows CE Services online Help on
your desktop PC. In the Mobile
Devices window, click Help, and then
click Windows CE Services Help
Topics.
Toolbar buttons and
dialog box items Tap and hold on a toolbar button or dialog box item to see its name or a
short description. Drag off the toolbar
button or item before lifting to avoid
activating it.
Troubleshooting
information on
connections
Windows CE Services online Help on
your desktop computer. In the Mobile
Devices window, click Help, then
Windows CE Services Help
Topics.
Up-to-date
information on
Windows CE–based
devices
http://www.microsoft.com/windowsce.

6 Hewlett-Packard Jornada 420 Palm-size PC
Information on this
release of Windows
CE
The Release Notes on your desktop
computer. Click Start, point to
Programs, Microsoft Windows CE
Services, and then click Release
Notes.
The complete text of this User’s Guide is also available on the
Hewlett-Packard Web site at www.hp.com/jornada. You can
download the User’s Guide to your desktop PC and view it using
the Adobe™ Acrobat Reader, available from the Adobe Web site
at www.adobe.com.
Registering the HP Jornada
To register the HP Jornada, go to www.hp.com/jornada.
Understanding conventions
This User’s Guide includes visual cues to help you find tips and
warnings.
A shortcut, another way to do
something, or expanded
information about the topic.
Caution or warning information
about the topic. This is important
information that should be
observed to prevent loss of data or
damage to the HP Jornada.