HP Evo d520 Installation instructions

Support Telephone Numbers
April 2007

© Copyright 2004–2007 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice.
The only warranties for HP products and services are set forth in the
express warranty statements accompanying such products and services.
Nothing herein should be construed as constituting an additional warranty.
HP shall not be liable for technical or editorial errors or omissions
contained herein.
This document contains proprietary information that is protected by
copyright. No part of this document may be photocopied, reproduced, or
translated to another language without the prior written consent of
Hewlett-Packard Company.
Support Telephone Numbers
Fifth Edition (April 2007)
Fourth Edition (November 2004)
Third Edition (May 2004)
Second Edition (December 2003)
First Edition (June 2003)
332630-005

Support Telephone Numbers www.hp.com 1
Africa (French-speaking)
Support for Algeria, Benin, Burkina Faso, Cameroon, Chad, Gabon,
Guinea, Ivory Coast, Mauritania, Niger, Senegal, Sierra Leone, Togo,
and Tunisia:
General Information....................................................... [phone]
Technical Support........................................................... [phone]
Customer Support Web site ........................... www.hp.com/aa/fre
HP Care Pack Services.....................................................234 1 3204 777
Albania
E-mail.....................................................................T[email protected]
Connect On-Line Customer Care Page ... www.connect-online.hp.com
HP Care Pack Services
Web site .............. www.hp.com/go/hpcarepack/emea/activate
Argentina
Call Center Service Support............................................0-800-555-5000
Local number (Buenos Aires) ....................................54 11 4708 1600
Customer Support Web site ..........................www.hp.com/support
www.hp.com/country/ar/spa/support.html
Armenia
Technical Support...................................................... [phone]
Fax............................................................................. [phone]
Customer Support (on-line request) .......www.hp.com/country/ru/ru
HP Care Pack Services
Telephone Support................................................. [phone]
Web site .............. www.hp.com/go/hpcarepack/emea/activate

2 www.hp.com Support Telephone Numbers
Australia
General Information....................................................................13 23 93
Warranty/Technical Support........................................................13 10 47
Contact/Care Pack Support .........................................................13 11 47
Customer Support Web site ............. www.hp.com/country/au/eng
Austria
General Information
Allgemeine Informationen ...............................................0800 242 242
Technical Support (Business Products)
Technischer Kundendienst (Business-Produkte)..............0810 00 1000
Web sites
HP .............................................................. www.hp.com/at
Support ......................................www.hp.com/country/at/ger
HP Care Pack Services
Contract Customer Telephone Support ...........................0810 00 2000
Web site .............. www.hp.com/go/hpcarepack/emea/activate
Azerbaijan
Technical Support...................................................... [phone]
Fax............................................................................. [phone]
Customer Support (on-line request) .......www.hp.com/country/ru/ru
HP Care Pack Services
Telephone Support................................................. [phone]
Web site .............. www.hp.com/go/hpcarepack/emea/activate
Bahamas
Technical Support............................................................1-800-711-2884
Customer Support Web site ............. www.hp.com/country/cb/eng

Support Telephone Numbers www.hp.com 3
Bahrain
General Information (call center)
and Technical Support ............................................... [phone]
Toll-free ....................................................................................800 171
Customer Support Web site .............www.hp.com/country/me/eng
HP Care Pack Services
Telephone Support..................................................... [phone]
Web site ....................................... www.hp.com/me/carepack
E-mail .................................................................[email protected]
Barbados
Technical Support............................................................1-800-711-2884
Customer Support Web site ............. www.hp.com/country/cb/eng
Belarus
Technical Support........................................................ ([phone]
Fax............................................................................... ([phone]
Customer Support (on-line request) .......www.hp.com/country/ru/ru
HP Care Pack Services
Telephone Support................................................. [phone]
Web site .............. www.hp.com/go/hpcarepack/emea/activate
Belgium
Technical Support
Warranty and Trade (in country nr only).......................... 078/600 600
Customer Support
Web site ................................................www.hp.com/support
HP Care Pack Services
Telephone support (in country nr only) ............................ 078/250 144
Web site .............. www.hp.com/go/hpcarepack/emea/activate

4 www.hp.com Support Telephone Numbers
Belize
Technical Support................................................... 811+ 1 800 711 2884
Customer Support Web site ..........................www.hp.com/support
www.hp.com/country/lamerica_nsc_cnt_amer/es/support.html
Bermuda
Technical Support............................................................1-800-711-2884
Customer Support Web site ............. www.hp.com/country/cb/eng
Bolivia
Technical Support Apoyo Técnico.........................(0) [phone]
0-800 100-293
Customer Support Web site ..........................www.hp.com/support
www.hp.com/country/bo/spa/support.html
Bosnia-Herzegovina
E-mail.....................................................................T[email protected]
Connect On-Line Customer Care Page ... www.connect-online.hp.com
HP Care Pack Services
Web site .............. www.hp.com/go/hpcarepack/emea/activate

Support Telephone Numbers www.hp.com 5
Brazil
Compaq Customer Assistance Service and Technical Support
Serviço de Atendimento ao Consumidor/Garantia
Contracts....................................................................55-11-4689-2620
Toll-free ..........................................................................0800-55-6404
0800-130-999
55-11 4689 2012
Grande SP....................................................................... 11 5683-5400
Suporte Técnico/Empresas e Contratos (toll-free).............0800-55-6405
Technical Support
Gde Sao Paulo ...........................................................55-11-4004-7751
Rest of country ............................................................0-800-709-7751
Customer Support
Web site ..................www.hp.com/country/br/por/support.html
British Virgin Islands
Technical Support.................................................. 154+ 1-800-711-2884
Customer Support Web site ............. www.hp.com/country/cb/eng
Bulgaria
E-mail.....................................................................T[email protected]
Connect On-Line Customer Care Page ... www.connect-online.hp.com
Customer Support Web site .............. www.hp.com/country/bg/bul
HP Care Pack Services
Telephone Support...................................................................9769562
Web site .............. www.hp.com/go/hpcarepack/emea/activate

6 www.hp.com Support Telephone Numbers
Canada
General Information Informations Générales.................1-800-567-1616
Technical Support Assistance Technique
For continuous quality improvement, calls may be monitored. Afin de
garantir une amélioration continue de la qualité, les appels peuvent
être enregistrés ou suivis.
1-905-206-4663
1-800-474-6836
Ordering Backup Software
Commande de Disquettes de Sauvegarde....................1-800-952-7689
Customer Support Web Site
Emplacement D'internet de Web de Support à la
Clientèle ................www.hp.com/country/ca/eng/support.html
HP Care Pack Les Services Care Pack HP
.........................................................................................1-800-267-5251
.........................................................................................1-800-633-3600
Cayman Islands
Technical Support............................................................1-800-711-2884
Customer Support Web site ............. www.hp.com/country/cb/eng
Chile
Customers and Partners, Contracts ................................ [phone]
Toll-free Access (domestic only) .......................................600-600-1122
Santiago..............................................................................562-361-1160
Technical Support Apoyo Técnico.............................. (123) 800-360-999
Customer Support Web site ..........................www.hp.com/support
www.hp.com/country/cl/spa/support.html
China (mainland)
Technical Support/General Information........................86-800-810-5959
86-10-68687980
Web site ........................................... http://e-support.hp.com.cn

Support Telephone Numbers www.hp.com 7
Colombia
Technical Support Apoyo Técnico....................... 01-8000-51-4746-8368
Bogotá (local number).................................................... 571-606-9191
Customer Support Web site ..........................www.hp.com/support
www.hp.com/country/co/spa/support.html
Costa Rica
Technical Support.............................................................0800-011-1046
Customer Support Web site ..........................www.hp.com/support
www.hp.com/country/ns/spa/support.html
Croatia
E-mail.....................................................................T[email protected]
Connect On-Line Customer Care Page ... www.connect-online.hp.com
Customer Support Web site ............... www.hp.com/country/hr/cro
HP Care Pack Services
Telephone Support...............................................................1 6060 200
Web site .............. www.hp.com/go/hpcarepack/emea/activate
Curazao, Netherland Antillas
Technical Support............... English 001 800-872-2881+ 1800 711 2884
Spanish 164+1800 711 2884
Customer Support Web site ............. www.hp.com/country/cb/eng

8 www.hp.com Support Telephone Numbers
Cyprus
Technical Support
Local toll-free ......................................................................800 9 2649
International............................................................ [phone]
Fax.............................................................................. [phone]
Customer Support E-mail Address
Presales Info, Customer Feedback ..................... ccr[email protected]
Mail-in abroad repairs .......................................... [email protected]
Customer Support Web site ...............www.hp.com/country/gr/gre
HP Care Pack Services
Telephone Support
Local toll-free ..................................................................800 9 2649
International ........................................................ [phone]
Web Site ............. www.hp.com/go/hpcarepack/emea/activate
Czech Republic
General Information Obecné Informace ...............................261 108 108
General Information Web site.......................................www.hp.cz
Technical Support Technická Podpora..................................261 307 310
Customer Support Web site .........................................www.hp.cz
HP Care Pack Services
Telephone Support.............................................................261 307 310
Web site ...............................................................www.hp.cz

Support Telephone Numbers www.hp.com 9
Denmark
General Information Generelle Oplysninger..........................48 12 10 00
Sales Information HP Frontline, Presales ..............................70 12 00 10
Customer Service
Web site ................ www.hp.com/country/dk/dan/support.html
Technical Support Teknisk support
Commercial & Enterprise...................................................70 11 77 00
Supportpack/HP Care Pack Services Commercial & Enterprise
Telephone Support .............................................................35 25 65 00
Supportpack/HP Care Pack Services
Consumer Produkter ......................................................70 27 04 43
Web site .............. www.hp.com/go/hpcarepack/emea/activate
Dominican Republic
Technical Support............................................................1-800-711-2884
Customer Support Web site ..........................www.hp.com/support
www.hp.com/country/cb/eng/support.html
Ecuador
Technical Support Apoyo Técnico (toll-free)
Andinatel .................................................... 1 999-119: 800-711-2884
Pacifitel............................. 1-800-225-528 999 119+: 1-800-711-2884
Customer Support Web site ..........................www.hp.com/support
www.hp.com/country/ec/spa/support.html
Egypt
General Information and Technical Support .......................202 532 5222
Customer Support Web site .............www.hp.com/country/me/eng
HP Care Pack Services
Telephone Support........................................................0800 888 7 888
Web site ....................................... www.hp.com/me/carepack
E-mail .................................................................[email protected]

10 www.hp.com Support Telephone Numbers
El Salvador
Technical Support.............................................. 800-1785:877-219-8671
(800-1785+) 1-800-711-2884
800-6160
Customer Support Web site ..........................www.hp.com/support
www.hp.com/country/ns/spa/support.html
Estonia
Technical Support......................................................................6 813 823
HP Care Pack Services..............................................................6 813 823
European Emerging Markets
Support for Albania, Bosnia-Herzegovina, Bulgaria, Croatia,
Macedonia, Malta, Moldova Republic, Serbia and Montenegro:
E-mail.....................................................................T[email protected]
Connect On-Line Customer Care Page ... www.connect-online.hp.com
Customer Support Web sites
Bulgaria .................................... www.hp.com/country/bg/bul
Croatia....................................... www.hp.com/country/hr/cro
Slovenia .......................................www.hp.com/country/si/slv
HP Care Pack Services
Bulgaria ...................................................................................9769562
Croatia .................................................................................1 6060 200
Serbia and Montenegro........................................................... 2019900
Slovenia ................................................................................12307 478
Web site .............. www.hp.com/go/hpcarepack/emea/activate
Faroe Islands
Technical Support................................................................4570 10 8025

Support Telephone Numbers www.hp.com 11
Finland
General Information......................................................+358 (0) 205 350
Sales Information ...................................................+358 (0) 10 217 2700
Technical Support.....................................................+358 (0) 203 53 232
Customer Services Web site.......................................... www.hp.fi
HP Care Pack Services
Telephone Support................................................+358 (0) 203 20 300
Web site .............. www.hp.com/go/hpcarepack/emea/activate
France
General Information
Informations Générales (0,15 TTC/min) .....................0826 800 400
Technical Support Assistance Technique
Produits Professionnels (0,15 TTC/min) .....................0826 10 4949
Customer Support Web site .................................. www.hp.com/fr
HP Care Pack Services
Telephone Support
Assistance Technique (0,15 TTC/min) ........................0825 00 41 23
Web site .............. www.hp.com/go/hpcarepack/emea/activate
Georgia
Technical Support...................................................... [phone]
Fax............................................................................. [phone]
Customer Support
(on-line request).............................www.hp.com/country/ru/ru
HP Care Pack Services
Telephone Support................................................. [phone]
Web site .............. www.hp.com/go/hpcarepack/emea/activate

12 www.hp.com Support Telephone Numbers
Germany
General Information (Presales)
Allgemeine Informationen (0,14 /min*) ....................... 01805/66 57 75
Technical Support
Technischer Support
HP Commercial Products,
Compaq Commercial Products (0,14 /min*)......... 01805/25 81 43
Customer Support Web site .................... www.hp.com/de/support
HP Care Pack Services (Presales)
General information on warranty upgrades
Allgemeine Informationen über
Garantieerweiterungen (0,14 /min*)..................... 01805/32 62 99
E-mail ...................................................... [email protected]
HP Care Pack Information Web site.....www.hp.com/de/carepack
HP Care Pack Services
Telephone Support Hotline................... See HP Care Pack documents.
Siehe HP Care Pack Unterlagen.
HP Care Pack Registration
Web site ........... www.hp.com/go/hpcarepack/emea/activate
* Anrufe aus dem Festnetz der Deutschen Telekom, Stand: 01/2007
Ghana
Technical Support.......................................................... [phone]
E-mail.....[e-mail]
[email protected]
Other Information ...................................................... [phone]/3
[phone]/5
[phone]/2
Fax................................................................................. [phone]
Customer Support Web site ......... http://welcome.hp.com/country/
emea_africa/en/contact/phone_assist.html#section4
HP Care Pack Services
Telephone Support..................................................... [phone]
E-mail .[e-mail]
[email protected]

Support Telephone Numbers www.hp.com 13
Greece
Telephone Support
Toll-free .................................................. 801 11 CALL HP (22 55 47)
International.............................................................. [phone]
Fax ............................................................................. [phone]
E-mail Telephone support,
Presales Info, Customer Feedback ..................... ccr[email protected]
Mail-in abroad repairs .......................................... [email protected]
Customer Support Web site ...............www.hp.com/country/gr/gre
HP Care Pack Services
Telephone Support
Toll-free............................................... 801 11 HP CARE (47 22 73)
International ........................................................ [phone]
Web Site ............. www.hp.com/go/hpcarepack/emea/activate
Greenland
HP Care Pack Services..................................................... [phone]
Guatemala
Technical Support............................................................1-800-711-2884
Customer Support Web site ..........................www.hp.com/support
www.hp.com/country/ns/spa/support.html
Guyana
Technical Support................................................... 159: 1-800-711-2884
or 1-877-783-2407
Haiti
Technical Support................................................(183+) 1-800-711-2884
Customer Support Web site ............. www.hp.com/country/cb/eng

14 www.hp.com Support Telephone Numbers
Honduras
Technical Support....................................... 800 0 123 + 1-800-711-2884
or 800 0 123 + 877-219-8671
Customer Support Web site ..........................www.hp.com/support
www.hp.com/country/ns/spa/support.html
Hong Kong
General Information......................................................852-800-9388-33
Technical Support.............................................................852-3002-8555
Customer Support Web site ..............www.hp.com/country/hk/eng
Hungary
General Information Általános Információk................ [phone]
Technical Support Technikai Támogatás ..................... [phone]
E-mail...............................................................................[email protected]
Customer Support Web site ..............www.hp.com/country/hu/hun
HP Care Pack Services
Telephone Support.................................................... [phone]
Web site .............. www.hp.com/go/hpcarepack/emea/activate
Iceland
Technical Information
Icelandic ................................................................................507 10 00
Danish............................................................................45 70 10 80 25
HP Care Pack Services
Icelandic ................................................................................507 10 00
Danish............................................................................45 70 10 80 25
India
Customer Care Centre.........................................................1 600 112267
91-11-26388000
Fax..................................................................................91-124-2566112
Customer Support Web site .............. www.hp.com/country/in/eng
Technical Support E-mail...........................[email protected]

Support Telephone Numbers www.hp.com 15
Indonesia
Technical Support....................................................... [phone]
Customer Support Web site .............. www.hp.com/country/id/eng
Ireland
General Information on Commercial products ...................1850 200 277
Technical Support Web site .....http://www.hp.com/country/ie/en/
contact/phone_assist.html#section1
Customer Support Web site .............http://h10025.www1.hp.com/
ewfrf/wc/siteHome?lc=en&cc=ie
HP Care Pack Services
Telephone Warranty Support ...........................................1890 946 500
Web site . . . . . . . . h t t p : / / h 41111. w w w 4 . h p . c o m/hps/carepack/ie/en
Israel
General Information.............................................................09-762-3222
Telephone Support and Technical Support ..........................09-830-4848
Fax........................................................................................09-830-4849
Customer Support Web site ............... www.hp.com/country/il/heb
HP Care Pack Services
Telephone Support............................................................ 09-762-3300
Web site .............. www.hp.com/go/hpcarepack/emea/activate
Italy, San Marino, Vatican City State
Business Desktop Technical Support ................................. 02 3859-1212
Customer Support
Web site ....... http://welcome.hp.com/country/it/it/support.html
HP Care Pack
Information ..................................................................... 02 9212-2040
Information Web site...................... www.hp.com/it/hpcarepack
Registration
Web site ........... www.hp.com/go/hpcarepack/emea/activate

16 www.hp.com Support Telephone Numbers
Jamaica
Customer Support ...........................................................1-800-711-2884
Customer Support Web site ..........................www.hp.com/support
Japan
Jordan
General Information and Technical Support ................. [phone]
Customer Support Web site .............www.hp.com/country/me/eng
HP Care Pack Services
Telephone Support..................................................... [phone]
Web site ....................................... www.hp.com/me/carepack
E-mail .................................................................[email protected]

Support Telephone Numbers www.hp.com 17
Kazakhstan
Technical Support...................................................... [phone]
Fax............................................................................. [phone]
Customer Support (on-line request) ...... www.hp.com/country/kz/ru
HP Care Pack Services
Telephone Support................................................. [phone]
Web site .............. www.hp.com/go/hpcarepack/emea/activate
Korea
Technical Support/Warranty Support
Domestic/international ...................................................82-1588-3003
Web site ...........................................................www.hp.co.kr
e-Commercial (Product Sales)/General Information ....82-080-703-0700
HP online store .............................................www.hp.co.kr/store
Kuwait
General Information and Technical Support ................. [phone]
Customer Support Web site .............www.hp.com/country/me/eng
HP Care Pack Services
Telephone Support..................................................... [phone]
Web site ....................................... www.hp.com/me/carepack
E-mail .................................................................[email protected]
Kyrgizstan
Technical Support...................................................... [phone]
Fax............................................................................. [phone]
Customer Support (on-line request) .......www.hp.com/country/ru/ru
HP Care Pack Services
Telephone Support................................................. [phone]
Web site .............. www.hp.com/go/hpcarepack/emea/activate

18 www.hp.com Support Telephone Numbers
Latvia
Technical Support......................................................................7 030 721
(toll-free) 800 80 12
HP Care Pack Services..............................................................7 030 721
(toll-free) 800 80 12
Lebanon
General Information and Technical Support ................. [phone]
Customer Support Web site .............www.hp.com/country/me/eng
HP Care Pack Services
Telephone Support..................................................... [phone]
Web site ....................................... www.hp.com/me/carepack
E-mail .................................................................[email protected]
Liechtenstein
Technical Support................................................................0848 802 020
HP Care Pack Services........................................................0848 800 724
Lithuania
Technical Support....................................................................5 210 3333
(toll-free) 800 10000
HP Care Pack Services............................................................5 210 3333
(toll-free) ..................................................................................800 10000
Luxembourg
Technical Support
Warranty and Trade ................................................... [phone]
Customer Support Web site ............................ www.hp.be/support
HP Care Pack Services
Contract & HP Care Pack.......................................... [phone]
Web site .............. www.hp.com/go/hpcarepack/emea/activate