HP Kayak XU04 Manual

HP Kayak XU & XW PC Workstations
Upgrade and Configuration Guide
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Notice
The information contained in this document is subject to change without
notice.
Hewlett-Packard makes no warranty of any kind with regard to this material,
including, but not limited to, the implied warranties of merchantability and
fitness for a particular purpose. Hewlett-Packard shall not be liable for errors
contained herein or for incidental or consequential damages in connection with
the furnishing, performance, or use of this material.
Hewlett-Packard assumes no responsibility for the use or reliability of its
software on equipment that is not furnished by Hewlett-Packard.
This document contains proprietary information that is protected by copyright.
All rights are reserved. No part of this document may be photocopied,
reproduced, or translated to another language without the prior written
consent of Hewlett-Packard Company.
Adaptec® is a registered trademark of Adaptec, Inc. RAIDportTM,
ArrayConfigTM, AROTM, CI/OTM and Array1000 are trademarks of Adaptec,
Inc.
Adobe® Reader © 1987-1997 Adobe Systems Incorporated. All rights reserved.
Adobe and Acrobat are trademarks of Adobe Systems Incorporated.
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ELSA® and GLoria Synergy® are registered trademarks of ELSA AG, Aachen
and/or ELSA Inc., Santa Clara.
Symbios LogicTM is a trademark of Symbios Logic, Inc.
Microsoft®, MS®, MS-DOS®, Windows®, and Windows NT® are U.S.
registered trademark of Microsoft Corporation.
Netscape® is a trademark of Netscape Communications Corporation.
PentiumTM is a trademark of Intel Corporation.
SoundBlasterTM is a trademark of Creative Technology Limited.
SCSISelectTM is a trademark of Adaptec Incorporated.
WOLTM (Wake on LAN) is a trademark of IBM.
Hewlett-Packard France
Performance Desktop Computing Operation
38053 Grenoble Cedex 9
France
1998 Hewlett-Packard Company
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Upgrade and Configuration Guide
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iv English
Who This Manual Is For
This manual is for anyone who wants to:
•Configure the PC Workstation.
•Add accessories to the PC Workstation.
•Troubleshoot problems on the PC Workstation.
Important Safety Information
WARNING If you have any doubt that you can lift the PC Workstation or display
safely, do not try to move it without help.
For your safety, always connect the equipment to a grounded wall
outlet. Always use a power cord with a properly grounded plug, such
as the one provided with this equipment, or one in compliance with
your national regulations. This PC Workstation is disconnected from
the power by removing the power cord from the power outlet. This
means the PC Workstation must be located close to a power outlet that
is easily accessible.
For your safety, never remove the PC Workstation’s cover without first
removing the power cord from the power outlet, and any connection to
a telecommunications network. Always replace the cover on the
PC Workstation before switching it on again.
To avoid electric shock, do not open the power supply. There are no
user-serviceable parts inside.
This HP PC Workstation is a class 1 laser product. Do not attempt to
make any adjustment to the laser units.
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English v
Important Ergonomic Information
It is strongly recommended that you read the ergonomic information
before using your PC Workstation. If you are using Windows NT 4.0,
open the Start menu in the task bar and select Programs —HP Info. Then
double-click the help topic “Working in Comfort”.
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Downloadable Documentation
vi English
Downloadable Documentation
HP’s web site lets you download additional documentation for your
PC Workstation. This documentation is provided in Adobe Acrobat
(PDF) format and is available free of charge on the HP Web site at:
http://www.hp.com/go/kayaksupport
This includes:
•Upgrade and Configuration Guide —describes in detail how to
install accessories. It also has detailed troubleshooting information.
It is the manual you are reading.
•For XW Models —HP VISUALIZE fx6 Configuration and
Troubleshooting Guide —provides upgrade and troubleshooting
information about your PC Workstation’s graphics solution.
•SCSI Administrator’s Guide —describes in how to administer and
configure your SCSI devices. It also has some troubleshooting
information.
•Using Sound —provides information about using your PC
Workstation’s audio features (also preloaded on your PC
Workstation’s hard disk drive).
•Familiarization Guide —training information for support and
maintenance personnel.
•Network Administrator’s Guide —provides instructions on setting
up your PC Workstation for a LAN connection (also preloaded on
your PC Workstation’s hard disk drive).
•Service Handbook Chapters —information on upgrade and
replacement parts, including HP part numbers.
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Contents
English vii
1 How to Install Accessories In Your HP PC Workstation
Supported HP Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Removing and Replacing the Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Removing and Replacing the Airflow Guide . . . . . . . . . . . . . . . . . . . . 5
Installing Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Installing Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Installing Accessory Boards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Installing a Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
2 Troubleshooting Your HP PC Workstation
Using HP MaxiLife to Diagnose Problems . . . . . . . . . . . . . . . . . . . . . 28
HP DiagTools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
If Your PC Workstation Does Not Start Properly . . . . . . . . . . . . . . . 34
If You Cannot Turn Off Your PC Workstation . . . . . . . . . . . . . . . . . . 39
If Your PC Workstation Has a Hardware Problem . . . . . . . . . . . . . . 40
If Your PC Workstation Has a Software Problem . . . . . . . . . . . . . . . 47
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viii English
3 Technical Information
Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
System Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
System Connectors and Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
The HP Summary Screen and Setup Program . . . . . . . . . . . . . . . . . 60
Configuring Your Network Connection. . . . . . . . . . . . . . . . . . . . . . . 61
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1
How to Install Accessories
In Your HP PC Workstation
This chapter explains in detail how to install accessories, such as extra
memory, accessory boards, and additional disk drives, in your PC
Workstation.
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1 How to Install Accessories In Your HP PC Workstation
Supported HP Accessories
2English
Supported HP Accessories
Contact your dealer for an up-to-date list of supported devices.
NOTE 512 MB registered ECC SDRAM DIMMS cannot be used with 64 MB,
128 MB or 256 non-buffered MB DIMMs.
Up to six accessory boards
can be installed:
- One AGP slot (graphics)
- Four 32-bit PCI slots (one used by SCSI/LAN board,
and on selected models, one with a RAIDport)
- One combination PCI or ISA slot
Front Access Drives, for example:
- 3.5-inch 1.44 MB flexible disk drive
(one third height)
- 5.25-inch 1.2 MB flexible disk drive
(half height)
- 5.25-inch tape drive (half height)
Internal Mass
Storage Devices
5 Pairs of Rails for Front
Access Devices:
- 3.5-inch disk drive rails
- 5.25-inch disk drive rails
Main Memory Upgrades
(DIMM slots for ECC SDRAM):
- 64 MB non-buffered
- 128 MB non-buffered
- 256 MB non-buffered or,
- 512 MB registered (selected models only)
Four spare screws
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English 3
1 How to Install Accessories In Your HP PC Workstation
Removing and Replacing the Cover
Removing and Replacing the Cover
WARNING For your safety, never remove the PC Workstation’s cover without first
removing the power cord from the power outlet, and any connection to
a telecommunications network. Always replace the cover on the
PC Workstation before switching it on again.
Removing the Cover
1Switch off the display and computer.
2Disconnect all power cables and any LAN or telecommunications
cables.
3If necessary, unlock the cover using the key on the back panel.
4Lift the two latches on the front sides of the computer upwards.
5Grasp the cover on the sides at the back of the computer and slide it
forwards and off the computer.
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1 How to Install Accessories In Your HP PC Workstation
Removing and Replacing the Cover
4English
Replacing the Cover
1Ensure that you have installed all your accessories and that all
internal cables are properly connected and safely routed.
2Ensure that the two latches on the front sides of the cover are lifted
up, and that the lock is unlocked.
3Slide the cover onto the computer, making sure that the two guides
at the bottom of the case slide into the two rails on the base of the
computer. Firmly slide the cover backwards into position.
4Lower the latches on the front sides of the cover.
5If required, lock the cover using the key provided.
6Reconnect all the power cables and any LAN or telecommunications
cables.
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1 How to Install Accessories In Your HP PC Workstation
Removing and Replacing the Airflow Guide
Removing and Replacing the Airflow Guide
1Press the retaining buttons on each side of the airflow guide and lift
it partly out of the PC Workstation’s case.
2Remove the fan connection to the system board and lift the airflow
guide completely out of the PC Workstation’s case.
To improve access when installing accessories you may need to remove
the airflow guide.
To Replace the HP UltraFlow Airflow Guide
1Hold the airflow guide partly inside the PC Workstation’s case and
reconnect the fan to the system board.
2Align the airflow guide with the retaining slots on the PC
Workstation’s case and push firmly down into the case until it clicks
into place.
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1 How to Install Accessories In Your HP PC Workstation
Installing Memory
6English
Installing Memory
Main Memory Modules
If you need more main memory, you can install up to 2 GB of memory in
four DIMM slots. For details of supported memory, refer to "Supported
HP Accessories", on page 2.
To install a main memory module:
1Disconnect the computer’s power cord and any LAN or
telecommunications cables.
2Remove the computer’s cover (refer to page 3).
3Remove the HP UltraFlow airflow guide (refer to page 5).
4Remove the Ultra wide 16-bit SCSI cable from the system board.
5Remove the floppy disk drive data cable from the system board.
The location of the memory module slots (with retaining clips open) is
shown here.
Mem 1
Mem 4
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English 7
1 How to Install Accessories In Your HP PC Workstation
Installing Memory
NOTE To ease installation, place your PC Workstation on its side with the
system board facing upwards.
6Insert the memory module into the slot at 90º to the system board
(with the cutouts furthest from the processor).
7Firmly press the memory module completely into the connector
until the retaining clips click into position.
8Repeat this procedure for each additional memory module you want
to install.
9Install any other accessories if necessary, then replace all units and
reconnect all cables and power cords. Replace the cover (refer
to page 4) and the airflow guide (refer to page 5).
10 Check the HP Summary Screen to verify the new configuration (for
more information refer to “The HP Summary Screen and Setup
Program” on page 60).
Push the module until the
retaining clips click into position.
Insert the memory module into the
slot at 90º to the system board Memory module
cutouts
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1 How to Install Accessories In Your HP PC Workstation
Installing Mass Storage Devices
8English
Installing Mass Storage Devices
Connecting Devices
If you add an IDE Zip drive, hard disk drive, CD-ROM drive, CD-RW
drive, or tape drive, you need to connect it to power and data cables.
The data cables and power connectors provided are shown below:
16-bit SCSI with five
68-pin SCSI connectors
68-pin SCSI connectors
34-pin connector
8-bit SCSI with two
50-pin SCSI connectors
Cable with one connector for
3.5-inch Flexible Disk Drive
16-bit External 68-
pin SCSI connector
Power Cables for Hard Disk
Drives, Zip Drives, Tape Drives,
CD-RW, and CD-ROM Drives
Power Cable for 3.5-inch
Flexible Disk Drive
Cable with two 40-pin connectors for
IDE Drives such as CD-ROM Drives,
Zip Drives or Hard Disk Drives.
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1 How to Install Accessories In Your HP PC Workstation
Installing Mass Storage Devices
Disk Striping To achieve top performance through disk striping, a RAIDport™is
provided on the system board aligned with PCI socket 3.
When the Adaptec®FastRAID2 accessory is installed in the PCI socket
and RAIDport, the adapter sets up and accelerates disk striping on
hard disks connected to the internal UltraWide 16-bit SCSI controller.
The Adaptec®RAIDport adapter should be used with one or more
stripped hard disks.
For more information, refer to the “HP FastRAID Installation and
Configuration Guide” that came with your FastRAID2 accessory.
Before Installing an
IDE Hard Disk
Refer to the drive’s installation guide to see if you must set jumpers or if
there is a special installation procedure to follow.
Before Installing a
SCSI Hard Disk
If you are installing an additional SCSI drive, you should assign an
unused SCSI ID to this accessory. SCSI IDs range from 0 to 6 for Ultra
narrow 8-bit SCSI and from 0 to 15 for Ultra wide 16-bit SCSI. SCSI ID 0
is used by the first SCSI hard disk drive and SCSI ID 7 is reserved for the
integrated SCSI controller (the default for narrow and wide SCSI
devices).
NOTE Depending on your operating system, you may need to set a SCSI ID for
Plug and Play devices (SCSI devices that support the SCAM protocol).
If HP FastRAID is installed, you will need to set a SCSI ID.
You should assign an unused SCSI ID to the second SCSI hard disk
drive (for example, SCSI ID 1).
The SCSI ID is usually configured with jumpers on the SCSI hard disk
drive. Refer to the installation guide supplied with the drive for
information on selecting a SCSI ID.
Some internal SCSI disk drives may have termination resistors that
must be removed or disabled before installation in your computer.
Refer to the drive’s installation guide for more details and to see if
there is a special installation procedure to follow.
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1 How to Install Accessories In Your HP PC Workstation
Installing Mass Storage Devices
10 English
Installing a Hard Disk Drive in an Internal Shelf
CAUTION Hard disk drives larger than one inch (1”) in height can only be
housed in the lower internal shelf.
1Disconnect the computer’s power cord and any LAN or
telecommunications cable.
2Remove the computer’s cover (refer to page 3).
3Remove the HP UltraFlow airflow guide (refer to page 5).
4Slide the drive into position in the first internal shelf and align the
screw holes in the drive with the four self-retaining screws in the
drive shelf.
Screw hole
Self-retaining
screw
Align the hole in the drive
with the hole in the drive shelf
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1 How to Install Accessories In Your HP PC Workstation
Installing Mass Storage Devices
5Secure the drive with the four self-retaining screws.
6Locate the appropriate data cable for the hard disk drive (refer to
page 8).
7Connect the power cable and the data cable to the rear of the drive.
(The connectors are shaped to go in one way only.)
8Replace the HP UltraFlow airflow guide (refer to page 5).
9Install any other accessories before completing the installation.
10 Turn to page 14 to complete the installation.
Data Cable Power Cable
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1 How to Install Accessories In Your HP PC Workstation
Installing Mass Storage Devices
12 English
Installing a Hard Disk Drive in a Front-Access Shelf
NOTE To ensure your hard disk drive is properly located and cooled, you
should only install drives that are up to one inch (1”) in height and of a
speed equal to or less than 7200 rpm in this shelf.
1Disconnect the computer’s power cord and any LAN or
telecommunications cable.
2Remove the computer’s cover (refer to page 3).
3Remove the HP UltraFlow airflow guide (refer to page 5).
4Unscrew and remove an unused drive tray.
Remove the
drive tray
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