HP Kayak XW A2-U2-W2 User manual

HP Kayak XW
PC Workstation
User’s Guide
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Notice
The information contained in this document is subject to change
without notice.
Hewlett-Packard makes no warranty of any kind with regard to this
material, including, but not limited to, the implied warranties of
merchantability and fitness for a particular purpose. Hewlett-Packard
shall not be liable for errors contained herein or for incidental or
consequential damages in connection with the furnishing, performance,
or use of this material.
Hewlett-Packard assumes no responsibility for the use or reliability of
its software on equipment that is not furnished by Hewlett-Packard.
This document contains proprietary information that is protected by
copyright. All rights are reserved. No part of this document may be
photocopied, reproduced, or translated to another language without the
prior written consent of Hewlett-Packard Company.
AccelGraphics and AccelEclipse are trademarks of AccelGraphics, Inc.
Adaptec®is a registered trademark of Adaptec, Inc. RAIDportTM is a
trademark of Adaptec, Inc.
CompuServe®is a registered trademark of CompuServe Incorporated.
Labtec®is a registered trademark of Labtec Enterprises, Inc.
Microsoft® is a U.S. registered trademark of Microsoft Corporation.
WindowsTM is a trademark of Microsoft Corporation.
Windows NT®is a registered trademark of Microsoft Corporation.
Netscape®is a trademark of Netscape Communications Corporation.
PentiumTM is a trademark of Intel Corporation.
SoundBlasterTM is a trademark of Creative Technology Limited.
SCSISelectTM is a trademark of Adaptec Incorporated.
Hewlett-Packard France
Performance Desktop Computing Operation
38053 Grenoble Cedex 9
France
1997 Hewlett-Packard Company
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User’s Guide
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ii English
Welcome to Your HP Kayak XW PC Workstation
Congratulations on the purchase of your new Hewlett-Packard
Kayak XW PC Workstation. Your high-performance PC Workstation is
equipped with:
•One or two PentiumTM II 266 or 300 MHz processors in slots for easy
processor upgrading.
•Intel 440LX AGPset optimized for Pentium II for concurrent
transactions through the processor bus, AGP bus, PCI bus, and
memory.
•Processor-integrated level-two cache for improved performance.
•32 MB, 64 MB, or 128 MB of SDRAM ECC (error correcting code)
DIMM memory, upgradeable to 512 MB.
•A state-of-the-art 3d graphics adaptor that supports OpenGL
acceleration.
•An integrated Ultra ATA-33 controller on the PCI bus supporting the
fastest IDE devices.
•An integrated Ultra wide 16-bit SCSI controller on the PCI bus (data
transfer rate of up to 40 MB per second) dedicated to internal hard
disk drives (HDDs).
•An integrated Ultra narrow 8-bit SCSI 8-bit controller on the PCI bus
(data transfer rate of up to 20 MB per second) for internal and
external peripherals.
•A RAIDport™connector for acceleration of Ultra wide 16-bit SCSI
channel with one or two hard disks.
•A 32-bit PCI 10BT/100TX autosensing Ethernet LAN controller with
remote power-on and wake-up capability.
•Seven mass storage shelves:
❒Five front-access shelves
❒Two internal shelves.
•Six slots for accessory boards:
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English iii
❒One AGP (Accelerated Graphics Port) slot
❒Three 32-bit PCI (Peripheral Component Interconnect) slots
❒One 16-bit ISA (Industry Standard Architecture) slot
❒One combination ISA or PCI slot.
•A CD-ROM drive.
•An integrated 16-bit full duplex high fidelity audio interface.
•An HP enhanced keyboard.
•A Labtec stereo headset with boom microphone.
•Headphones jack, microphone jack, and volume control on the
front panel.
•An HP UltraFlow cooling system with multiple temperature-
regulated fans to optimize cooling.
•MIDI interface connector (one channel), audio Microphone IN jack,
audio LINE IN jack, and audio LINE OUT jack on the rear panel.
•One 8-bit SCSI connector, one parallel port, two USB connections,
two mini DIN connectors (keyboard and mouse), and two serial
ports on the rear panel.
•System BIOS and Video BIOS stored in Flash ROMs (for easy
upgrading).
•BIOS support for ISA “Plug and Play” accessory board configuration.
NOTE The PentiumTM II processor installed in your HP Kayak XW PC
Workstation provides the best performance when used with 32-bit
operating systems and applications.
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iv English
Who This Manual Is For
This manual is for anyone who wants to:
•Set up the PC Workstation for the first time.
•Configure the PC Workstation.
•Add accessories to the PC Workstation.
•Troubleshoot problems on the PC Workstation.
•Find out where to get more information and support.
Important Safety Information
WARNING If you have any doubt that you can lift the PC Workstation or display
safely, do not try to move it without help.
For your safety, always connect the equipment to a grounded wall
outlet. Always use a power cord with a properly grounded plug, such
as the one provided with this equipment, or one in compliance with
your national regulations. This PC Workstation is disconnected from
the power by removing the power cord from the power outlet. This
means the PC Workstation must be located close to a power outlet that
is easily accessible.
For your safety, never remove the PC Workstation’s cover without first
removing the power cord from the power outlet, and any connection to
a telecommunications network. Always replace the cover on the
PC Workstation before switching it on again.
To avoid electric shock, do not open the power supply. There are no
user-serviceable parts inside.
This HP PC Workstation is a class 1 laser product. Do not attempt to
make any adjustment to the laser units.
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English v
WARNING There is a danger of explosion if the battery is incorrectly installed. For
your safety, never attempt to recharge, disassemble, or burn the old
battery. Replace the battery only with the same or equivalent type
recommended by the manufacturer. The battery is a lithium battery
which does not contain heavy metals; nevertheless, in order to protect
the environment, do not dispose of the batteries in household waste.
Please return used batteries to the shop from which you bought them,
to the dealer from whom you purchased the PC, or to Hewlett Packard,
so that they can either be recycled or disposed of in an environmentally
sound way. Returned used batteries will be accepted free of charge.
Important Ergonomic Information
It is strongly recommended that you read the ergonomic information
before using your PC Workstation. If you are using Windows NT 4.0,
open the Start menu in the task bar and select Help. Then double-click
the help topic “Working in Comfort”.
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vi English
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Contents
English vii
1 Setting Up and Using Your PC Workstation
Unpacking Your PC Workstation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Connecting the Mouse, Keyboard, Display and Printer . . . . . . . . . . . 3
Connecting to a Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Connecting Audio Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Connecting an External SCSI Accessory . . . . . . . . . . . . . . . . . . . . . . . 6
Connecting the Power Cords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Your PC Workstation’s Hardware Control Panel. . . . . . . . . . . . . . . . . 9
Starting and Stopping Your PC Workstation . . . . . . . . . . . . . . . . . . . 10
Starting Your PC Workstation for the First Time . . . . . . . . . . . . . . . . . . . 10
Initializing Your Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Creating Back-up Diskettes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Starting Your PC Workstation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Stopping Your PC Workstation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Using Your HP Enhanced Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Setting Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Setting an Administrator Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Setting a User Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Using Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Additional Information and Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Recycling an Old HP PC Workstation . . . . . . . . . . . . . . . . . . . . . . . . . 19
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viii English
2 How to Install Accessories Inside Your PC Workstation
Supported HP Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Removing and Replacing the Cover. . . . . . . . . . . . . . . . . . . . . . . . . . 23
Removing the Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Replacing the Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Moving the Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Installing Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Main Memory Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Installing Mass Storage Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Connecting Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Installing a Hard Disk Drive in an Internal Shelf . . . . . . . . . . . . . . . . . . . 36
Installing a Hard Disk Drive in a Front-Access Shelf . . . . . . . . . . . . . . . 39
Completing the Installation of a Hard Disk Drive . . . . . . . . . . . . . . . . . . 41
Installing a Drive in a Front-Access Shelf . . . . . . . . . . . . . . . . . . . . . . . . 42
Completing the Installation of a Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Installing Accessory Boards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Installing the Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Installing a Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
3 Troubleshooting Your PC Workstation
Solving Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
HP Summary Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
HP Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
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English ix
If Your PC Workstation Does Not Start Properly . . . . . . . . . . . . . . . 55
Display is Blank and There Are No Error Messages . . . . . . . . . . . . . . . . 55
If you are Unable to Change any Values in Setup. . . . . . . . . . . . . . . . . . . 56
If a POST Error Message is Displayed . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
If You Cannot Turn Off Your PC Workstation . . . . . . . . . . . . . . . . . . 59
If Your PC Workstation Has a Hardware Problem . . . . . . . . . . . . . . 60
Display Does Not Work Properly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
If Your Keyboard Does Not Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
If Your Mouse Does Not Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
If Your Printer Does Not Work. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
If the Flexible Disk Drive Does Not Work. . . . . . . . . . . . . . . . . . . . . . . . . 62
If the Hard Disk Drive Does not Work. . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
If the CD-ROM Drive Has a Problem. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
The CD-ROM Drive Does not Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
No Sound from the CD-ROM Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
The CD-ROM Drive is Idle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
The CD-ROM Drive Does not Open. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
If an Accessory Board Does not Work. . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
If Your PC Workstation Has a Software Problem . . . . . . . . . . . . . . . 68
If You Have Forgotten Your Password . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
If You Can’t Start the Setup Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
If the Date and Time Are Incorrect. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
If Your Application Software Does Not Work . . . . . . . . . . . . . . . . . . . . . . 70
If You Have a Network Problem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
If Your PC Workstation Has an Audio Problem. . . . . . . . . . . . . . . . . . . . . 70
Installing an External Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
HP Hardware Diagnostics Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
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xEnglish
4 Technical Information
Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
System Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Power Consumption Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Maximum Load Allowed by the Power Supply for Accessory Slots . . . . 78
IRQs, DMAs, and I/O Addresses Used by Your PC Workstation . . . . . . . 79
Audio Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Video Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
SCSI Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Disk Striping Features (FastRAID) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Network Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
The HP FastRAID Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
The PC Workstation’s Rear Connectors . . . . . . . . . . . . . . . . . . . . . . 89
System Connectors and Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
System Board Connectors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Internal Audio Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
System Board Switches. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
The HP Summary Screen and Setup Program . . . . . . . . . . . . . . . . . 95
Viewing the HP Summary Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Starting the HP Setup Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Saving Your Changes and Leaving Setup . . . . . . . . . . . . . . . . . . . . . . . . . 96
Configuring Your Network Connection. . . . . . . . . . . . . . . . . . . . . . . 97
Controlling the Network Security Features. . . . . . . . . . . . . . . . . . . . . . . 97
Selecting the Boot Device Priority . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Configuring a SCSI Accessory Using SCSISelect. . . . . . . . . . . . . . . 99
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English xi
5 Hewlett Packard Support and Information Services
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Your HP-Authorized Reseller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
HP SupportPack. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
HP Support Assistant CD-ROM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Hewlett-Packard Information Services. . . . . . . . . . . . . . . . . . . . . . . 111
HP Forum on CompuServe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
HP Forum on America Online . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
HP BBS Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
HP FAXback on Demand—HP FIRST . . . . . . . . . . . . . . . . . . . . . . . . . . .112
HP Audio Tips (USA only)—HP Automated Support Directory . . . . . .113
HP World Wide Web Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Ordering Drivers and BIOS on Diskette . . . . . . . . . . . . . . . . . . . . . . 114
HP Support Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Hewlett-Packard Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . 116
Lifeline Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
HP Network Phone-in Support Service (NPS). . . . . . . . . . . . . . . . . 118
Summary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Hewlett-Packard Marketing Headquarters. . . . . . . . . . . . . . . . . . . . 120
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xii English
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127
Regulatory Information and Warranty . . . . . . . . . . . . . . . . . 131
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1
Setting Up and Using Your
PC Workstation
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1 Setting Up and Using Your PC Workstation
Unpacking Your PC Workstation
2English
Unpacking Your PC Workstation
WARNING If you are in any doubt that you can lift the PC Workstation and the
display safely, do not try to move them without help.
1When you receive your PC Workstation, unpack all of the
components:
•Computer and power cords
•Display and its video cable
•HP enhanced keyboard, mouse, and Labtec®headphones
•Manuals and driver kit.
NOTE Device drivers, HP utilities, and an online Network Administrator Guide
are preloaded on your system and provided in a driver kit.
2Place the PC Workstation on (or under) a sturdy desk with easily
accessible power outlets and enough space for the keyboard, mouse,
and any other accessories.
3Position the PC Workstation so that its rear connectors are easily
accessible.
4Place the display next to the computer.
Installation Tools No tools are required to install your PC Workstation. However, if you
plan to install a disk drive or an accessory board inside your
PC Workstation, you will need a flat-blade screwdriver. For more
information on installing accessories, refer to "How to Install
Accessories Inside Your PC Workstation", on page 21.
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English 3
1 Setting Up and Using Your PC Workstation
Connecting the Mouse, Keyboard, Display and Printer
Connecting the Mouse, Keyboard, Display and Printer
Connect the mouse, keyboard, and display to the back of the
PC workstation. The connectors are shaped to go in one way only.
Tighten the display cable attachment screws.
Connect the printer cable to the back of the computer and tighten the
attachment screws. Use the connector labeled:
•Parallel (25-pin parallel connector) for a parallel device.
•Serial A (9-pin serial connector) for a serial device.
•Serial B (9-pin serial connector) for a second serial device.
NOTE The Universal Serial Bus (USB) connectors can be used for USB
accessories. Most USB accessories are automatically configured as soon
as they are physically attached to the PC Workstation. USB accessories
are not supported by all operating systems.
AccelEclipse OpenGL
Graphics Adaptor
Mouse
Connector
Keyboard
Connector
2 USB Connectors
(see note below)
Serial B
Port
Serial A
Port
Parallel
Connector
HP Visualize FX4 OpenGL
Graphics Adaptor
OR
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1 Setting Up and Using Your PC Workstation
Connecting to a Network
4English
Connecting to a Network
Your PC Workstation has a 10BT/100TX LAN interface adapter.
The LAN adapter supports both 10 Mbit/s and 100 Mbit/s operations
and automatically detects which network type is being used.
1Connect the RJ-45 plug on your network cable to the LAN connector
on the LAN Adapter. Push the plug into the connector until the plug
clicks into place.
2Attach the other end of the LAN cable to a hub (or into a wall socket
that is connected to a hub).
Let your Network Administrator know that you are connecting your
PC Workstation to the network. Enable the LAN connection through
the Advanced menu of the HP Setup program (see page 95). Refer
also to the online Network Administrator Guide (provided with the
driver kit) for further instructions on setting up your PC
Workstation for a LAN connection.
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English 5
1 Setting Up and Using Your PC Workstation
Connecting Audio Accessories
Connecting Audio Accessories
Your PC Workstation has a Headphone Out jack and a Microphone In
jack on the Audio Front Panel (see page 92 for more information). A
LINE IN jack, LINE OUT jack, MIC IN jack, and MIDI/Joystick
connector are located on the rear panel (see page 89 for details).
WARNING To avoid discomfort from unexpected noise, always turn down the
volume before connecting headphones or speakers.
Listening to loud sounds for prolonged periods may permanently
damage your hearing.
Before putting on headphones, place them around your neck and turn
down the volume. When you put on the headphones, slowly increase
the volume until you find a comfortable listening level, then leave the
volume control in that position.
MIDI/Joystick
connector
LINE IN jack
LINE OUT jack
Audio Front Panel
MIC IN jack
NOTE
The internal speaker and LINE OUT
jack on the rear panel of your
PC Workstation are deactivated
when you use the Headphones jack
on the Audio Front Panel.
The internal speaker is deactivated
when you use the LINE OUT jack.
External speakers you connect
should have a built-in power
supply.
The audio accessories shown
here (microphone, speakers, and
audio system) are not supplied
with your PC Workstation.
Volume can be controlled through
the Audio Front Panel, the HP
enhanced keyboard, or the
software volume control.
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1 Setting Up and Using Your PC Workstation
Connecting an External SCSI Accessory
6English
Connecting an External SCSI Accessory
Your PC Workstation is equipped with Ultra wide 16-bit SCSI and Ultra
narrow 8-bit connectors for internal devices and an Ultra narrow 8-bit
SCSI connector for internal or external devices.
When an external SCSI device is connected, the Ultra narrow 8-bit
SCSI controller automatically switches to non-Ultra mode (maximum
capacity of 10 MBs per second).
An external SCSI device is connected as follows:
1You should assign an unused SCSI address to the accessory. SCSI
addresses range from 0 to 7 for narrow 8-bit SCSI. The SCSI
address 7 is reserved for the integrated SCSI controller (the default
for narrow and wide SCSI devices).
Refer to the manual provided with the SCSI accessory for
instructions on selecting a SCSI address.
NOTE You don’t need to set a SCSI address for Plug and Play SCSI devices
(SCSI devices which support the SCAM protocol).
2Make sure the SCSI accessory is terminated correctly—either
internally or by a terminating resistor (refer to the manual provided
with the SCSI accessory).
Make sure the SCSI
accessory is terminated
rio.bk : rio-ug1.fb4 Page 6 Tuesday, August 19, 1997 4:40 PM