HP Spectre x360 Manual

HP Spectre x360 Convertible PC
Maintenance and Service Guide
IMPORTANT! This document is intended for
HP authorized service providers only.

© Copyright 2016, 2017 HP Development
Company, L.P.
Bluetooth is a trademark owned by its
proprietor and used by HP Inc. under license.
Intel and Core are trademarks of Intel
Corporation in the U.S. and other countries.
Windows is either a registered trademark or
trademark of Microsoft Corporation in the
United States and/or other countries. SD Logo
is a trademark of its proprietor.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth
in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors or
omissions contained herein.
Second Edition: August 2017
First Edition: December 2016
Document Part Number: 912979-002
Product notice
This user guide describes features that are
common to most models. Some features may
not be available on your computer.
In accordance with Microsoft’s support policy,
HP does not support the Windows® 8 or
Windows 7 operating system on products
congured with Intel and AMD 7th generation
and forward processors or provide any
Windows 8 or Windows 7 drivers on
http://www.support.hp.com.
Not all features are available in all editions of
Windows. This computer may require upgraded
and/or separately purchased hardware, drivers
and/or software to take full advantage of
Windows functionality. Go to
http://www.microsoft.com for details.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to be
bound by the terms of the HP End User License
Agreement (EULA). If you do not accept these
license terms, your sole remedy is to return the
entire unused product (hardware and software)
within 14 days for a full refund subject to the
refund policy of your seller.
For any further information or to request a full
refund of the price of the computer, please
contact your seller.

Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not
place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, at
surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as
pillows or rugs or clothing, to block airow. Also, do not allow the AC adapter to contact the skin or a soft
surface, such as pillows or rugs or clothing, during operation. The device and the AC adapter comply
with the user-accessible surface temperature limits dened by the International Standard for Safety
of Information Technology Equipment (IEC 60950-1).
iii

iv Safety warning notice

Table of contents
1 Product description ....................................................................................................................................... 1
2 Getting to know your computer ...................................................................................................................... 4
Right side ............................................................................................................................................................... 4
Left side ................................................................................................................................................................. 5
Display .................................................................................................................................................................... 7
Keyboard area ........................................................................................................................................................ 8
TouchPad ............................................................................................................................................. 8
Lights ................................................................................................................................................... 9
Speakers ............................................................................................................................................ 10
Special keys ....................................................................................................................................... 11
Bottom ................................................................................................................................................................. 12
Labels ................................................................................................................................................................... 13
3 Illustrated parts catalog .............................................................................................................................. 14
Computer major components .............................................................................................................................. 14
Miscellaneous parts ............................................................................................................................................. 16
4 Removal and replacement preliminary requirements ..................................................................................... 17
Tools required ...................................................................................................................................................... 17
Service considerations ......................................................................................................................................... 17
Plastic parts ....................................................................................................................................... 17
Cables and connectors ...................................................................................................................... 17
Grounding guidelines ........................................................................................................................................... 18
Electrostatic discharge damage ........................................................................................................ 18
5 Removal and replacement procedures ........................................................................................................... 21
Bottom cover ....................................................................................................................................................... 22
Battery ................................................................................................................................................................. 23
Memory modules ................................................................................................................................................. 25
WLAN module ...................................................................................................................................................... 27
Fans, left and right ............................................................................................................................................... 29
Heat sink .............................................................................................................................................................. 31
Speakers .............................................................................................................................................................. 33
USB/audio/power connector board ..................................................................................................................... 36
Solid-state drive .................................................................................................................................................. 39
v

RTC battery .......................................................................................................................................................... 40
TouchPad .............................................................................................................................................................. 41
Volume board ....................................................................................................................................................... 43
Card reader board ................................................................................................................................................ 45
Display assembly ................................................................................................................................................. 47
System board ....................................................................................................................................................... 49
Top cover/keyboard ............................................................................................................................................. 52
6 Using Setup Utility (BIOS) ............................................................................................................................. 53
Starting Setup Utility (BIOS) ................................................................................................................................ 53
Updating Setup Utility (BIOS) .............................................................................................................................. 53
Determining the BIOS version ........................................................................................................... 53
Downloading a BIOS update .............................................................................................................. 54
7 Using HP PC Hardware Diagnostics (UEFI) ....................................................................................................... 55
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................... 55
8 Backing up, restoring, and recovering ........................................................................................................... 57
Creating recovery media and backups ................................................................................................................ 57
Creating HP Recovery media (select products only) ......................................................................... 57
Using Windows tools ........................................................................................................................................... 58
Restore and recovery ........................................................................................................................................... 59
Recovering using HP Recovery Manager ........................................................................................... 59
9 Specications .............................................................................................................................................. 62
10 Power cord set requirements ...................................................................................................................... 63
Requirements for all countries ............................................................................................................................ 63
Requirements for specic countries and regions ................................................................................................ 63
11 Recycling .................................................................................................................................................. 65
Index ............................................................................................................................................................. 66
vi

1 Product description
Category Description 15-bl100 –
15-bl199,
15t-bl100
15-bl000 –
15-bl099,
15t-bl000
Product
Name
HP Spectre x360 Convertible PC √ √
Model numbers: 15-bl100 – 15-bl199, 15t-bl100 √
Model numbers: 15-bl000 – 15-bl099, 15t-bl000 √
Processor 8th generation Intel™ Core® processor
Intel Core i7-8550U 1.8-GHz, max turbo 4.0-GHz, 8 GB Intel Smart Cache, 15 W)
√
7th generation Intel Core processor
Intel Core i7-7500U 2.7-GHz, max turbo 3.5-GHz, 4 GB Intel Smart Cache, 15 W)
√
Graphics Internal graphics √ √
Intel UHD Graphics 620 √
Intel HD Graphics 620 √
Discrete graphics √ √
NVIDIA N17S-GTR-S (GeForce MX150) with 2048 MB of dedicated video memory √
NVIDIA N16S-GTR-S (GeForce 940MX) with 2048 MB of dedicated video memory √
Panel Touch screen; multi touch enabled; 16:9 ultra-wide aspect ratio; typical
brightness: 340 nits
√ √
39.6 cm (15.6-in), UWVA (3840×2160), BrightView, ultra high-denition (UHD), white-
light emitting (WLED), eDP, uslim-at 2.6-mm, narrow bezel
√ √
Flush glass panel cover support √ √
Supports active stylus √ √
Windows lnk certication √ √
Memory Two SODIMM slots - not customer accessible/upgradeable √ √
Support for DDR4-2400 dual channel √
Support for DDR4-2133 dual channel (DDR4-2400 bridge to DDR4-2133) √
Supports up to 16 GB maximum system memory in the following congurations √ √
●16 GB (8 GB × 2) √ √
●12 GB (8 GB + 4 GB) √ √
●8 GB (4 GB × 2) √ √
Primary
storage
PCIe, NVMe, TLC, M.2 SSD conguration as storage √ √
Support for single M.2 solid-state drive conguration as storage
in the following congurations:
√ √
1

Category Description 15-bl100 –
15-bl199,
15t-bl100
15-bl000 –
15-bl099,
15t-bl000
●2 TB √
●1 TB √ √
●512 GB √ √
●360 GB √ √
●256 GB √ √
Audio
and video
BANG & OLUFSEN √ √
Dual speakers √ √
Supports HP Audio Boost √ √
Cortana Certication √ √
Webcam and
microphone
HP TrueVision Full HD IR camera with activity light, (2) IR lights, USB 2.0, FHD, BSI
sensor
√ √
1080p by 30 frames per second √ √
Supports Windows Help √ √
Supports Voice Recognition √ √
Dual array digital microphones with appropriate beam-forming, echo-cancellation,
noise-suppression software
√ √
HP Noise Cancellation enabled √ √
Sensors Accelerometer √ √
Gyroscope √ √
Digital Compass √ √
Wireless Integrated Wireless options with dual antennas (M.2): √ √
Two built-in WLAN antennas (in display assembly) √ √
Support for Miracast-certied devices (Windows 10 only) √ √
Support for Intel WiDi (Intel 8265NV) √ √
WiFi SAR enabled in BIOS (Intel WLAN only) √ √
Support for the following WLAN modul:
●Intel Dual Band Wireless-AC 8265 802.11 ac 2×2 WiFi + Bluetooth 4.2
Combo Adapter
√ √
External
media cards
HP Multi-Format Digital Media Card Reader √ √
Supports SD/SDHC/SDXC √ √
Push-push insertion/removal √ √
Internal card
expansion
One M.2 Slot for WLAN √ √
One M.2 Slot for SSD √ √
Ports USB 3.0 Type-A port √ √
2 Chapter 1 Product description

Category Description 15-bl100 –
15-bl199,
15t-bl100
15-bl000 –
15-bl099,
15t-bl000
USB 3.1 Gen 1 port √ √
USB 3.0 Type-C ports √ √
USB 3.1 Gen 2 port with Thunderbolt™ Gen 3 technology √ √
USB 3.1 Gen 1 port √ √
All ports support data transfer, power delivery, and: √ √
DisplayPort 1.2 supporting up to 3840×2160 @ 60 Hz √ √
HDMI v2.0 output support up to 3840×2160 at 60 Hz with HDCP 2.2 √ √
Headphone output and microphone input combo jack (stereo) √ √
AC adapter through Type-C port √ √
All ports support HP USB Boost √ √
Keyboard/
pointing
devices
Full-size, Dura Coat, backlight, island-style keyboard √ √
Touchpad requirements √ √
●Multi-touch gestures enabled √ √
●Taps enabled as default √ √
●Support for Windows modern TouchPad gestures √ √
●ClickPad with image sensor √ √
Power
requirements
AC adapter √ √
USB Type-C, 90-W with power cords √ √
Power cord √ √
1 meter power cord with tag label √ √
Battery √ √
6-cell, 79.2-WHr, 3.43-AH, Li-ion battery √ √
Security Trusted Platform Module (TPM) 2.0 support √ √
Operating
system
Preinstalled √ √
Windows 10 √ √
Windows 10 Pro √ √
For Developed Markets (ML): √ √
Windows 10 Home Plus ML √ √
For Emerging Markets (EM): √ √
Windows 10 Home Plus EM/SL √ √
SEAP Windows 10 Home Plus √
Serviceability End user replaceable part: AC adapter √ √
3

2 Getting to know your computer
Your computer features top-rated components. This chapter provides details about your components, where
they're located, and how they work.
Right side
Component Description
(1) Volume button Controls speaker volume on the computer.
(2) Vent Enables airow to cool internal components.
NOTE: The computer fan starts up automatically to cool internal components
and prevent overheating. It is normal for the internal fan to cycle on and o
during routine operation.
(3) HDMI port Connects an optional video or audio device, such as a high-denition television,
any compatible digital or audio component, or a high-speed High-Denition
Multimedia Interface (HDMI) device.
(4) USB Type-C power connector and
Thunderbolt port with HP Sleep and
Charge
Connects an AC adapter that has a USB Type-C connector, supplying power to
the computer and, if needed, charging the computer battery.
– and –
Connects and charges most USB devices that have a Type-C connector, such as a
cell phone, camera, activity tracker, or smartwatch, and provides high-speed
data transfer.
NOTE: Cables and/or adapters (purchased separately) may be required.
– and –
Connects a display device that has a USB Type-C connector, providing
DisplayPort output.
NOTE: Your computer may also support a Thunderbolt docking station.
(5) AC adapter and battery light ●White: The AC adapter is connected and the battery is fully charged.
●Blinking white: The AC adapter is disconnected and the battery has
reached a low battery level.
●Amber: The AC adapter is connected and the battery is charging.
4 Chapter 2 Getting to know your computer

Component Description
●O: The battery is not charging.
(6) USB Type-C power connector and
port with HP Sleep and Charge
Connects an AC adapter that has a USB Type-C connector, supplying power to
the computer and, if needed, charging the computer battery.
– and –
When the computer is o, charges most products such as a cell phone, camera,
activity tracker, or smartwatch, and provides data transfer.
NOTE: Cables and/or adapters (purchased separately) may be required.
Left side
Component Description
(1) USB 3.x SuperSpeed port with HP Sleep
and Charge
Connects a USB device, provides high-speed data transfer, and even when
the computer is o, charges most products such as a cell phone, camera,
activity tracker, or smartwatch.
(2) Audio-out (headphone)/Audio-in
(microphone) combo jack
Connects optional powered stereo speakers, headphones, earbuds, a
headset, or a television audio cable. Also connects an optional headset
microphone. This jack does not support optional standalone microphones.
WARNING! To reduce the risk of personal injury, adjust the volume before
putting on headphones, earbuds, or a headset. For additional safety
information, refer to the Regulatory, Safety, and Environmental Notices.
To access this guide:
▲Select the Start button, select HP Help and Support, and then select
HP Documentation.
NOTE: When a device is connected to the jack, the computer speakers are
disabled.
(3) Power button ●When the computer is o, press the button to turn on the computer.
●When the computer is on, press the button briey to initiate Sleep.
●When the computer is in the Sleep state, press the button briey to
exit Sleep.
●When the computer is in Hibernation, press the button briey to exit
Hibernation.
CAUTION: Pressing and holding down the power button results in the loss
of unsaved information.
If the computer has stopped responding and shutdown procedures are
ineective, press and hold the power button down for at least 5 seconds to
turn o the computer.
Left side 5

Component Description
To learn more about your power settings, see your power options:
▲
Right-click the Power icon , and then select Power Options.
(4) Power light ●On: The computer is on.
●Blinking: The computer is in the Sleep state, a power-saving state.
The computer shuts o power to the display and other unneeded
components.
●O: The computer is o or in Hibernation. Hibernation is a power-
saving state that uses the least amount of power.
(5) Vent Enables airow to cool internal components.
NOTE: The computer fan starts up automatically to cool internal
components and prevent overheating. It is normal for the internal fan to
cycle on and o during routine operation.
(6) Memory card reader Reads optional memory cards that enable you to store, manage, share, or
access information.
To insert a card:
1. Hold the card label-side up, with connectors facing the computer.
2. Insert the card into the memory card reader, and then press in on the
card until it is rmly seated.
To remove a card:
▲Press in on the card, and then remove it from the memory card
reader.
6 Chapter 2 Getting to know your computer

Display
Component Description
(1) WLAN antennas* (2) Send and receive wireless signals to communicate with wireless local area networks
(WLANs).
(2) Internal microphones (2) Record sound.
(3) Camera light(s) On: One or more cameras are in use.
(4) Camera(s) Allow you to video chat, record video, and record still images. Some cameras also
allow a facial recognition logon to Windows, instead of a password logon.
NOTE: Camera functions vary depending on the camera hardware and software
installed on your product.
*The antennas are not visible from the outside of the computer, and antenna location varies. For optimal transmission, keep the areas
immediately around the antennas free from obstructions.
For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or
region.
To access this guide:
▲Select the Start button, select HP Help and Support, and then select HP Documentation.
Display 7

Keyboard area
TouchPad
Component Description
(1) TouchPad zone Reads your nger gestures to move the pointer or activate items on the screen.
(2) Left TouchPad button Functions like the left button on an external mouse.
(3) Right TouchPad button Functions like the right button on an external mouse.
8 Chapter 2 Getting to know your computer

Lights
Component Description
(1) Caps lock light On: Caps lock is on, which switches the key input to all capital letters.
(2) Mute light ●Amber: Computer sound is o.
●O: Computer sound is on.
Keyboard area 9

Speakers
Component Description
Speakers (2) Produce sound.
10 Chapter 2 Getting to know your computer

Special keys
Component Description
(1) esc key Displays system information when pressed in combination with the fn key.
(2) fn key Executes specic functions when pressed in combination with another key.
(3) Windows key Opens the Start menu.
NOTE: Pressing the Windows key again will close the Start menu.
(4) Action keys Execute frequently used system functions.
NOTE: On select products, the f5 action key turns the keyboard backlight feature
o or on.
Keyboard area 11

Bottom
Component Description
Vent Enables airow to cool internal components.
NOTE: The computer fan starts up automatically to cool internal components
and prevent overheating. It is normal for the internal fan to cycle on and o during
routine operation.
12 Chapter 2 Getting to know your computer

Labels
The labels axed to the computer provide information you may need when you troubleshoot system
problems or travel internationally with the computer.
IMPORTANT: Check the following locations for the labels described in this section: the bottom of the
computer, inside the battery bay, under the service door, or on the back of the display.
●Service label—Provides important information to identify your computer. When contacting support, you
will probably be asked for the serial number, and possibly for the product number or the model number.
Locate these numbers before you contact support.
Your service label will resemble one of the examples shown below. Refer to the illustration that most
closely matches the service label on your computer.
Component
(1) Product name
(2) Serial number
(3) Product number
(4) Warranty period
(5) Model number
●Regulatory label(s)—Provide(s) regulatory information about the computer.
●Wireless certication label(s)—Provide(s) information about optional wireless devices and the approval
markings for the countries or regions in which the devices have been approved for use.
Labels 13

3 Illustrated parts catalog
NOTE: HP continually improves and changes product parts. For complete and current information on
supported parts for the computer, go to http://partsurfer.hp.com, select the country or region, and then
follow the on-screen instructions.
Computer major components
14 Chapter 3 Illustrated parts catalog