HP Sprout User manual

Sprout by HP
User Guide

© Copyright 2014 Hewlett-Packard
Development Company, L.P.
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Intel is a trademark of
Intel Corporation in the U.S. and other
countries. Microsoft and Windows are U.S.
registered trademarks of the Microsoft group
of companies. SD, SDHC, and SDXC are
trademarks or registered trademarks of SD-3C
in the United States, other countries or both.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in the
express warranty statements accompanying
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable for
technical or editorial errors or omissions
contained herein.
First Edition: October 2014
Document Part Number: 764955-001
Product notice
This guide describes features that are common
to most models. Some features may not be
available on your computer.
Not all features are available in all editions of
Windows. This computer may require upgraded
and/or separately purchased hardware, drivers
and/or software to take full advantage of
Windows functionality. Go to
http://www.microsoft.com for details.
To access the latest user guide, go to
http://www.hp.com/support, and select your
country. Select Drivers & Downloads, and then
follow the on-screen instructions.
Safety notice
LED of projector - Classification of risk groups:
Risk Group 1
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to be
bound by the terms of the HP End User License
Agreement (EULA). If you do not accept these
license terms, your sole remedy is to return the
entire unused product (hardware and
software) within 14 days for a full refund
subject to the refund policy of your seller.
For any further information or to request a full
refund of the price of the computer, please
contact your seller.

Table of contents
1 Getting to know your Sprout .......................................................................................................................... 1
Finding hardware and software information ........................................................................................................ 1
Locating hardware ............................................................................................................................... 1
Locating software ............................................................................................................................... 1
Front ....................................................................................................................................................................... 2
Sprout Illuminator ................................................................................................................................................. 3
Top ......................................................................................................................................................................... 4
Right side ............................................................................................................................................................... 5
Left side ................................................................................................................................................................. 6
Rear ........................................................................................................................................................................ 7
Connecting the HP Touch Mat ............................................................................................................................... 8
Labels ..................................................................................................................................................................... 9
Identifying the labels .......................................................................................................................... 9
2 Connecting to a network .............................................................................................................................. 10
Connecting to a wireless network ....................................................................................................................... 10
Using the wireless controls ............................................................................................................... 10
Operating system controls ............................................................................................. 10
Connecting to a WLAN ....................................................................................................................... 11
Using Bluetooth wireless devices ..................................................................................................... 11
Connecting to a wired network—LAN ................................................................................................................. 11
Sharing data and drives and accessing software ............................................................................................... 12
3 Managing power .......................................................................................................................................... 13
User-replaceable battery notices ....................................................................................................................... 13
Initiating Sleep and Hibernation .......................................................................................................................... 13
Manually initiating and exiting Sleep ................................................................................................ 13
Manually initiating and exiting Hibernation ..................................................................................... 14
Setting password protection on wakeup .......................................................................................... 14
Shutting down (turning off) the Sprout .............................................................................................................. 14
4 Managing and sharing information ............................................................................................................... 16
Using a USB device ............................................................................................................................................... 16
Connecting a USB device ................................................................................................................... 16
Removing a USB device ..................................................................................................................... 16
Inserting and removing a memory card .............................................................................................................. 17
iii

5 Maintaining peak performance ..................................................................................................................... 19
Performing routine maintenance ........................................................................................................................ 19
Using Disk Cleanup ............................................................................................................................ 19
Using Disk Defragmenter .................................................................................................................. 19
Updating programs and drivers ........................................................................................................ 19
Cleaning your Sprout ......................................................................................................................... 20
Cleaning procedures ....................................................................................................... 20
Cleaning the display and glass surfaces ...................................................... 20
Cleaning the sides or cover .......................................................................... 20
Cleaning the Touch mat ............................................................................... 20
Cleaning the keyboard or mouse ................................................................. 21
6 Securing your computer and information ...................................................................................................... 22
Using passwords .................................................................................................................................................. 22
Setting Windows passwords ............................................................................................................. 22
Setting Setup Utility (BIOS) passwords ............................................................................................ 23
Using Internet security software ......................................................................................................................... 23
Using antivirus software ................................................................................................................... 23
Using firewall software ..................................................................................................................... 23
Installing software updates ................................................................................................................................ 24
Installing critical security updates ...................................................................................................................... 24
Securing your wireless network .......................................................................................................................... 24
Backing up your software applications and information ................................................................................... 24
Using an optional security cable lock .................................................................................................................. 24
7 Using Setup Utility (BIOS) ............................................................................................................................. 26
Starting Setup Utility (BIOS) ................................................................................................................................ 26
Updating the BIOS ................................................................................................................................................ 26
Determining the BIOS version ........................................................................................................... 26
Downloading a BIOS update .............................................................................................................. 26
8 Using HP PC Hardware Diagnostics (UEFI) ...................................................................................................... 28
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................... 28
9 Backing up, restoring, and recovering ........................................................................................................... 29
Creating recovery media and backups ................................................................................................................ 29
Creating HP Recovery media ............................................................................................................. 29
Using Windows tools ......................................................................................................................... 30
Restore and recover ............................................................................................................................................ 30
Recovering using HP Recovery Manager .......................................................................................... 31
iv

What you need to know .................................................................................................. 31
Using the HP Recovery partition ..................................................................................... 31
Using HP Recovery media to recover ............................................................................. 31
Changing the computer boot order ................................................................................ 32
10 Troubleshooting ........................................................................................................................................ 33
Wireless connection problems ............................................................................................................................ 33
Cannot connect to a WLAN ................................................................................................................ 33
Cannot connect to a preferred network ........................................................................................... 33
Current network security codes are unavailable .............................................................................. 34
Cannot connect to the wireless router ............................................................................................. 34
Network status icon is not displayed ................................................................................................ 34
Power problems .................................................................................................................................................. 35
Sprout will not turn on or start ......................................................................................................... 35
Hard drive error ................................................................................................................................. 35
Sprout is not responding ................................................................................................................... 35
Sprout shuts down unexpectedly ..................................................................................................... 36
Display problems ................................................................................................................................................. 36
The display is blank ........................................................................................................................... 36
Images on the screen are too large or too small, or the images are fuzzy ..................................... 36
Keyboard and mouse problems .......................................................................................................................... 36
Touch mat problems ........................................................................................................................................... 37
Audio problems .................................................................................................................................................... 38
No sound is produced through external speakers (purchased separately) .................................... 38
Software problems .............................................................................................................................................. 38
11 Specifications ........................................................................................................................................... 39
Input power .......................................................................................................................................................... 39
Operating specifications ...................................................................................................................................... 39
12 Electrostatic Discharge .............................................................................................................................. 40
13 More HP resources ..................................................................................................................................... 41
Index ............................................................................................................................................................. 43
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vi

1 Getting to know your Sprout
Your Sprout immersive computer is a powerful tool designed to enhance your work and entertainment. Read
this chapter to learn about best practices after you set up your immersive computer and where to find
additional HP resources.
Finding hardware and software information
Locating hardware
To find out what hardware is installed on your Sprout:
1. From the Start screen, type control panel, and then select Control Panel.
– or –
From the Windows desktop, right-click the Start button, and then select Control Panel.
2. Select System and Security, select System, and then click Device Manager in the left column.
Locating software
To find out what software is installed on your immersive computer:
▲From the Start screen, click the down arrow in the lower-left corner of the screen.
– or –
From the Windows desktop, right-click the Start button, and then select Programs and Features.
A list displays all the devices installed on your Sprout.
Finding hardware and software information 1

Front
Component Description
(1) WLAN antennas (2)* Send and receive wireless signals.
(2) Webcam light On: The webcam is on.
(3) Webcam Records video and takes still photographs.
To use the webcam, from the Start screen, type camera, and then select Camera.
(4) Speakers (3) Produce sound.
(5) Keyboard button/light Projects the keyboard on the touch mat.
(6) Home button/light Displays Sprout Workspace.
(7) Projector/touch mat button/
light
●Tap the projector/touch mat button to turn off the touch mat.
●Touch-and-hold the projector/touch mat button to turn off the projector.
●Tap the projector/touch mat button to turn both the projector and the touch
mat on.
(8) HP Touch Mat A touch-sensitive mat on which you can project the Sprout Workspace to create a
horizontal touch screen.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the
antennas free from obstructions. For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices
that applies to your country or region.
To access this document:
▲From the Start screen, type support, and then select the HP Support Assistant app.
2 Chapter 1 Getting to know your Sprout

Component Description
– or –
From the Windows desktop, click the question mark icon in the notification area, at the far right of the taskbar.
Sprout Illuminator
CAUTION: To prevent damage to your vision, avoid staring directly at the lights on the Sprout Illuminator.
Component Description
(1) Desk lamp touch sensor Touch to turn the desk lamp on, to dim it, or to turn it off.
(2) High-resolution camera light On: The high-resolution camera is on.
(3) Desk lamp (2) Illuminates the touch mat.
(4) Depth camera (3) Captures three-dimensional images.
(5) Depth camera light On: The depth camera is on.
(6) High-resolution camera Captures high-resolution images from the touch mat.
(7) Projector mirror Projects the Sprout Workspace on the touch mat.
Sprout Illuminator 3

Top
Component Description
(1) Power button ●When the computer is off, press the button to turn on the
computer.
●When the computer is in the Sleep state, press the button
briefly to exit Sleep.
●When the computer is in Hibernation, press the button
briefly to exit Hibernation.
CAUTION: Pressing and holding down the power button will
result in the loss of unsaved information.
If the computer has stopped responding and Microsoft®
Windows® shutdown procedures are ineffective, press and hold
the power button down for at least 5 seconds to turn off the
computer.
To learn more about your power settings, from the Start screen,
type power, and then select Power Options.
‒or –
From the Windows desktop, right-click the Start button, and
then select Power Options.
(2) Ambient light sensor Automatically adjusts the display brightness based on the
lighting conditions in your environment.
4 Chapter 1 Getting to know your Sprout