HP StorageWorks 1000 - Modular Smart Array User manual

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Notice
The information in this guide is subject to change without notice.
COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE
FOR TECHNICAL OR EDITORIAL ERRORS OR OMISSIONS
CONTAINED HEREIN; NOR FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES RESULTING FROM THE
FURNISHING, PERFORMANCE, OR USE OF THIS MATERIAL.
This guide contains information protected by copyright. No part of this
guide may be photocopied or reproduced in any form without prior written
consent from Compaq Computer Corporation.
1998 Compaq Computer Corporation.
All rights reserved. Printed in the U.S.A.
Compaq and Deskpro are registered in the U. S. Patent and Trademark Office.
Microsoft, MS-DOS, Windows, Windows NT, and other names of
Microsoft products referenced herein are trademarks or registered
trademarks of Microsoft Corporation.
Product names mentioned herein may be trademarks and/or registered
trademarks of their respective companies.
The software described in this guide is furnished under a license agreement
or nondisclosure agreement. The software may be used or copied only in
accordance with the terms of the agreement.
Reference Guide
Compaq Deskpro 1000 Series of Personal Computers
First Edition (March 1998)
Part Number 333808-001
Compaq Computer Corporation

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CONTENTS
preface
Using This Guide
...................................................................................................................... vii
chapter 1
Quick Setup
Unpacking the Computer..........................................................................................................1-1
Identifying the Rear Panel Components...................................................................................1-2
Connecting the Keyboard.........................................................................................................1-3
Connecting the Mouse..............................................................................................................1-4
Connecting the Monitor............................................................................................................1-5
Turning On the Computer.........................................................................................................1-6
Installing the Software..............................................................................................................1-8
chapter 2
Computer at a Glance
Features.....................................................................................................................................2-1
Front Panel Components ..........................................................................................................2-3
Drive Positions .........................................................................................................................2-4
Using the Compaq Enhanced Keyboard...................................................................................2-5
Windows Logo Key Functions ...........................................................................................2-6
Keyboard Tilt Feet..............................................................................................................2-6
Using the Mouse.......................................................................................................................2-7
Cleaning the Mouse ............................................................................................................2-8
Caring for Your Computer .......................................................................................................2-9
chapter 3
Locating Additional Information
Using Your Microsoft Windows Guide....................................................................................3-1
Using Windows Online Help....................................................................................................3-1

iv Table Of Contents
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chapter 4
Support Software
Accessing Setup........................................................................................................................4-1
Using Power Management Setup..............................................................................................4-1
Setting Passwords.....................................................................................................................4-1
Password Prompting ...........................................................................................................4-2
Establishing a Supervisor Password ...................................................................................4-2
Establishing a User Password.............................................................................................4-2
Entering a Password............................................................................................................4-3
Disabling a Password..........................................................................................................4-3
Changing a Password..........................................................................................................4-3
Clearing a User Password...................................................................................................4-4
chapter 5
Upgrading the Computer
Removing the Computer Cover................................................................................................5-1
Inside View of the Computer....................................................................................................5-2
Adding System Memory...........................................................................................................5-3
Installing a SIMM...............................................................................................................5-6
Installing a DIMM ..............................................................................................................5-7
Upgrading Graphics Memory...................................................................................................5-8
Installing Additional Drives .....................................................................................................5-8
chapter 6
Troubleshooting
Helpful Hints ............................................................................................................................6-1
Messages on the Screen......................................................................................................6-2
Solving Minor Problems...........................................................................................................6-3
Solving Disk Problems.............................................................................................................6-4
Solving Display Problems ........................................................................................................6-6
Solving Printer Problems..........................................................................................................6-9
Solving Hardware Installation Problems................................................................................6-10
Solving Memory Problems.....................................................................................................6-11
Contacting Compaq Customer Support..................................................................................6-12
Worldwide Telephone Numbers.............................................................................................6-12

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appendix A
Agency Regulatory Notices
.................................................................................................... A-1
appendix B
Technical Specifications
.........................................................................................................B-1
appendix C
Error Messages
.......................................................................................................................C-1
appendix D
Shipping Your Computer
........................................................................................................ D-1
appendix E
Electrostatic Discharge
...........................................................................................................E-1
appendix F
Installing a New Battery
.........................................................................................................F-1
Index
........................................................................................................................................I-1

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preface
USING THIS GUIDE
The following format conventions distinguish elements of the
text throughout this guide:
■Key names appear in a boldfaced type looking very much the way they
appear on the keyboard; for example, Home, End, Backspace, Tab.
■When keys must be pressed at the same time, the action is represented
by the key names and the plus (+) symbol; for example,
Ctrl+Alt+Delete.
■Drive letters that are not in command lines are presented in uppercase
type as shown here: drive A.
■Directory names or folders that are not in command lines are presented
in uppercase type as shown here: DIRECTORY.
■The file names are presented in uppercase italic type
as shown here: FILENAME.
■The names of commands are presented in lowercase, bold type as
shown here: install, or a:\install. Commands that are to be entered at
the system prompt may be shown on a separate line.
■When you need to type information without pressing the Enter key,
you are directed to "type" the information.
■When you need to type information and press the Enter key, you are
directed to "enter" the information.
The following words and symbols mark special messages
throughout this guide:
!WARNING: Text set off in this manner indicates that failure to follow
directions could result in bodily harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow
directions could result in damage to equipment or loss of information.

viii Using This Guide
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IMPORTANT: Text set off in this manner presents clarifying
information or specific instructions.
NOTE: Text set off in this manner presents commentary,
sidelights, or interesting points of information.

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chapter 1
QUICK SETUP
This chapter explains how to set up the computer and install its
software.
!WARNING: Misuse of your personal computer or failure to establish a
safe and comfortable workstation may result in discomfort or serious
injury. Refer to your
Safety & Comfort Guide
for more information on
choosing a workspace and creating a safe and comfortable work
environment.
Unpacking the
Computer
Contents of the Box
Your packing box includes the Compaq Deskpro 1000 Personal
Computer, keyboard, mouse, power cord, and documentation.
Ensure that you have removed everything from the packing box
before proceeding to the following installation steps.

1-2 Quick Setup
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Identifying the Rear
Panel Components
Rear Panel Components
Rear Panel Components
1Voltage Select Switch
(115 V U.S. or 230 V to match geographical
requirements)
2Power Cord Connector
3Mouse Connector
4Keyboard Connector
5Universal Serial Bus Connectors 1 & 2
6Serial Connector 1
7Parallel Connector
8Serial Connector 2
9Monitor Connector

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Connecting the
Keyboard
1. Locate the keyboard connector on the rear panel of the
computer. This connector is labeled with a keyboard icon.
2. Connect the keyboard cable to the keyboard connector.

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Connecting the
Mouse
1. Locate the mouse connector on the rear panel of the
computer. This connector is labeled with a mouse icon.
2. Connect the mouse cable to the mouse connector.

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Connecting the
Monitor
1. Plug the monitor cable into the monitor connector on the
back of your computer.
2. Tighten the holding screws on the monitor cable.
3. Plug the monitor power cord into a grounded outlet.

1-6 Quick Setup
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Turning On the
Computer
Before turning on the computer, you must first check the
voltage select switch located on the rear panel of the computer.
1. Choose the appropriate power range for your geographical
area (100-120 or 220-240 VAC).
2. Verify that the voltage select switch setting is correct for
local power input before removing the label that covers the
power cord receptacle.
!WARNING: Ensure that the voltage select switch is in the proper
position (115 or 230 VAC). Failure to do so will result in damage to
the equipment.
Checking the Voltage Select Switch

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3. Plug the computer power cord into the power cord connector
on the back of the computer and into a grounded outlet.
!WARNING: This equipment is designed for connection to a grounded
(earthed) outlet. The 3-prong grounding type plug is an important safety
feature. To avoid the risk of electric shock or damage to your equipment,
do not disable this feature.
Plugging in the Computer
4. Push in the power button.

1-8 Quick Setup
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Installing the
Software
The first time you turn on your computer, Microsoft
Windows 95 is automatically installed for you.
CAUTION: Once the automatic installation has begun, DO NOT
TURN OFF YOUR COMPUTER UNTIL THE PROCESS IS COMPLETE.
Turning off your computer during the installation process might
damage the software that runs your computer.
Several important things to remember during this process are:
■ At the beginning of the installation process, you are
prompted to select the appropriate language for your
operating system.
✎Language selection is final. Make your selection
carefully.
■ The software installation process takes approximately
20 minutes.
■ The computer automatically restarts several times.
■ Carefully read and follow the instructions that appear on the
screen.
■ When the Welcome to Windows 95 screen is displayed, the
installation process is complete.

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chapter 2
COMPUTER AT A GLANCE
Compaq Deskpro 1000 Personal Computer
Features ■ Microsoft Windows 95 operating system software
■ One processor installed
■ 16 megabytes of random access memory (RAM) standard;
expandable to 256 megabytes
■ 256-Kbyte or 512-Kbyte secondary (L2) cache
■ Peripheral Components Interconnect (PCI) chipset used for
PCI/ISA, memory, USB ports, and peripheral control
■ PCI and ISA peripheral connectors

2-2 Computer at a Glance
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■ Chassis includes expansion slots for up to seven expansion
boards:
❏ Three dedicated PCI slots
❏ Three dedicated ISA-bus slots
❏ One “combination” slot for either a PCI or an ISA
expansion board
■ 200-watt continuous power supply, switch-selectable for
115 and 230 VAC operation
■ Two RS-232C–compatible 9-pin serial connectors
■ One multimode, 25-pin enhanced parallel connector
■ Two Universal Serial Bus (USB) Plug and Play connectors,
for use with USB devices such as a mouse, keyboard, most
joysticks, and other future USB peripherals
■ Five drive bays:
❏ One external 3.5-inch, one-third height diskette drive
installed
❏ One internal 3.5-inch, one-third height drive bay for an
optional drive
❏ One internal 3.5-inch, one-third height hard drive
installed
❏ Two external 5.25-inch half-height bays for optional
drives
■ One hard drive installed
■ One 1.44-megabyte, 3.5-inch high-density diskette drive
installed
■ Compaq Enhanced Keyboard, featuring Microsoft
Windows–specific keys
■ Mouse
■ Password security features

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Front Panel
Components
Front Panel Components
Front Panel Components
Reference Component
1Diskette Drive Activity Light
2Power-On Light
3Hard Drive Activity Light
4Diskette Eject Button
5Power Button

2-4 Computer at a Glance
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Drive Positions
Drive Positions
Drive Positions
Drive Configuration
1Standard 3.5-inch 1.44-MB diskette drive installed
2One 3.5-inch third-height bay for optional drive
3Primary hard drive installed (3.5-inch, third-height)
4One 5.25-inch half-height bay for optional drive
5One 5.25-inch half-height bay for optional drive

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Using the Compaq
Enhanced Keyboard
Selected multifunctional keys are shown in this drawing.
Compaq Enhanced Keyboard
Keyboard Components
Reference Key Function
1Ctrl Used in combination with another key, its effect depends on the application
software you are using.
2Windows
Logo* Used to open the Start menu in Microsoft Windows 95. Used in combination with other keys to perform other functions (see the following table).
3Alt Use in combination with another key, its effect depends on the application
software you are using.
4Application* Used (like the right mouse button) to open pop-up menus in a Microsoft Office
application. May perform other functions in other software applications.
*Keys available in select geographic regions.