HP Vectra VE 6/xxx - 8 Operating manual

HP Vectra VE
Series 8
Upgrade and
Maintenance Guide
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Notice
The information contained in this document is subject to change
without notice.
Hewlett-Packard makes no warranty of any kind with regard to this
material, including, but not limited to, the implied warranties of
merchantability and fitness for a particular purpose. Hewlett-Packard
shall not be liable for errors contained herein or for incidental or
consequential damages in connection with the furnishing, performance,
or use of this material.
This document contains proprietary information that is protected by
copyright. All rights are reserved. No part of this document may be
photocopied, reproduced, or translated to another language without the
prior written consent of Hewlett-Packard Company.
Microsoft®, NT® and Windows® are U.S. registered trademarks of
Microsoft Corporation.
Hewlett-Packard France
Corporate Desktop Computing Division
38053 Grenoble Cedex 9
France
1998 Hewlett-Packard Company
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Upgrade and Maintenance
Guide
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iv English
Who This Manual Is For
This manual is for anyone who wants to:
•Configure the PC.
•Add accessories to the PC.
•Troubleshoot problems on the PC.
•Find out where to get more information and support.
For information about setting up and using your PC, refer to the User’s
Guide that came with your PC. The User’s Guide is also part of the
MIS kit for your PC (refer to page vi).
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English v
Important Safety Information
WARNING If you have any doubt that you can lift the PC or display safely, do not
try to move it without help.
For your safety, always connect the equipment to a grounded wall
outlet. Always use a power cord with a properly grounded plug, such
as the one provided with this equipment, or one in compliance with
your national regulations. This PC is disconnected from the power by
removing the power cord from the power outlet. This means the PC
must be located close to a power outlet that is easily accessible.
For your safety, never remove the PC’s cover without first removing
the power cord from the power outlet, and any connection to a
telecommunications network. Always replace the cover on the PC
before switching it on again. To avoid electric shock, do not open the
power supply.
This HP PC is a class 1 laser product. Do not attempt to make any
adjustment of the laser units.
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vi English
The MIS Kit for Your PC
This manual is part of the MIS kit, available from the HP Support Web
site at:
http://www.hp.com/go/vectrasupport/
The MIS kit for your PC includes:
•Using Sound on Your PC—describes how to get the most out of
your sound system (may also be available on the hard disk drive of
multimedia models).
•User’s Guide—describes in detail how to set up the PC. It also has
summary information about installing accessories and
troubleshooting.
•Upgrade and Maintenance Guide—this manual.
•Familiarization Guide—PC training information for support and
maintenance personnel.
•Network Administrator’s Guide—network driver installation
information for network administrators.
•Service Handbook Chapters—information on upgrade and
replacement parts, including HP part numbers.
You will also find complete information on the available service and
support options at the HP World Wide Web site. To see the full set of
services available, go to:
http://www.hp.com/go/vectra/.
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Contents
English vii
1 How to Install Accessories in Your Desktop PC
Accessories You Can Install . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Removing and Replacing the Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Removing the Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Replacing the Cover After Installing Accessories . . . . . . . . . . . . . . . . . . . 4
Removing and Replacing the Airflow Guide . . . . . . . . . . . . . . . . . . . . 5
Removing the Airflow Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Replacing the Airflow Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Installing Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Installing Main Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Installing Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Connecting IDE Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Configuring an IDE Device After Installation. . . . . . . . . . . . . . . . . . . . . . 10
Installing an IDE Hard Disk Drive in an Internal Shelf . . . . . . . . . . . . . . 11
Installing a CD-ROM, Tape or Zip Drive in a Front Shelf. . . . . . . . . . . . . 14
Installing Accessory Boards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Installing an Accessory Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Configuring Accessory Boards with Plug and Play . . . . . . . . . . . . . . . . . 22
Configuring non-Plug and Play ISA Accessory Boards . . . . . . . . . . . . . . 23
Installing a Security Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Changing the Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Installing a Key Lock. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
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viii English
2 How to Install Accessories in Your Minitower PC
Accessories You Can Install . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Removing and Replacing the Cover. . . . . . . . . . . . . . . . . . . . . . . . . . 31
Removing the Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Replacing the Cover After Installing Accessories . . . . . . . . . . . . . . . . . . 32
Removing and Replacing the Power Supply Unit and
Airflow Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Installing Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Installing Main Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Installing Mass Storage Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Connecting IDE Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Configuring an IDE Device After Installation . . . . . . . . . . . . . . . . . . . . . 38
Installing a 3.5-inch Hard Disk Drive in an Internal Shelf. . . . . . . . . . . . 39
Installing a Zip Drive, CD-ROM Drive, or Tape Drive . . . . . . . . . . . . . . . 42
Installing Accessory Boards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Installing an Accessory Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Configuring Accessory Boards with Plug and Play . . . . . . . . . . . . . . . . . 49
Configuring non-Plug and Play ISA Accessory Boards . . . . . . . . . . . . . . 49
Installing a Security Cable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Changing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Installing a Key Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
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English ix
3 Security Features
Setting Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Using BIOS Passwords. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Setting the Administrator Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Setting the User Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
4 Troubleshooting Your PC
If Your PC Does Not Start Properly. . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Other Problems with Your PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
If There Is No Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
If There Is Nothing Displayed on the Screen . . . . . . . . . . . . . . . . . . . 62
If There Is a Memory Test Error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
If There Is a Keyboard or Mouse Test Error . . . . . . . . . . . . . . . . . . . 64
If There Is a Floppy Disk Drive Test Error. . . . . . . . . . . . . . . . . . . . . 65
If There Is a Hard Disk or CD-ROM Drive Test Error . . . . . . . . . . . . 66
If There Is a CMOS Test Error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
If There Is a Serial or Parallel Port Test Error. . . . . . . . . . . . . . . . . . 68
Other Configuration Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
If There Is a Beep Code During Startup . . . . . . . . . . . . . . . . . . . . . . . 70
If You Cannot Turn Off Your PC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
If You Have Forgotten Your Password . . . . . . . . . . . . . . . . . . . . . . . . 72
If the Wake On LAN Feature Does Not Work. . . . . . . . . . . . . . . . . . . 73
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xEnglish
If There Is an IRQ Problem Installing a Sound Board . . . . . . . . . . . 74
If Your PC Has an Audio (Sound) Problem. . . . . . . . . . . . . . . . . . . . 75
If Your PC Has a Software Problem . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Recovering Hard Disk Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Changing the Hard Disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Recovering Software from a CD-ROM (Windows 95 and
Windows NT Systems) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Recovering Software from a Second Hard Disk Drive
(Windows NT Systems). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Installation of Windows NT4 SP3 and HP Software Components . . . . . 79
Installation of Customer Specific Software . . . . . . . . . . . . . . . . . . . . . . . 81
Recovering from a BIOS Update Failure. . . . . . . . . . . . . . . . . . . . . . 82
HP DiagTools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Setting the Device Boot Order . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Technical Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
System Board Switches. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Power Consumption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Acoustic Noise Emission. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Physical Characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
IRQs, DMAs, and I/O Addresses Used by Your PC . . . . . . . . . . . . . . . . . 90
Hewlett-Packard Support and Information Services. . . . . . . . . . . . 92
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93
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