HP Vectra VE5 3 User manual

HP Vectra VE
5/xxx Series 3
User’s Guide

Notice
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©1996 Hewlett-Packard Company

User’s Guide

Important Safety Information
iv Francais
Who this Manual is For
This manual is for anyone who wants to do any of the following:
•Set up the PC for the first time
•Configure the PC
•Add accessories to the PC
•Troubleshoot problems on the PC
•Find out where to get more information and support
Important Safety Information
If you have any doubt that you can lift the PC or display safely, do not
try to move it without help.
For your safety, always connect the equipment to a grounded wall
outlet. Always use a power cord with a properly grounded plug, such as
the one provided with this equipment, or one in compliance with your
national regulations. This PC is disconnected from the power by
removing the power cord from the power outlet. This means the PC
must be located close to a power outlet that is easily accessible.
For your safety, never remove the PC’s cover without first removing the
power cord from the power outlet, and any connection to a
telecommunications network. Always replace the cover on the PC
before switching it on again.
Important Ergonomic Information
We recommend strongly that you read the ergonomic information
before using your PC.
For Windows 95 users, open the Start menu in the task bar and choose
Help. Then double-click on the help topic “Working in Comfort”.
For Windows for Workgroups users, open the Program Manager, open
the program group ‘HPUtils’, and double-click on “HP User Tools” icon.
Then click on “Working in Comfort” in the page tagged “Information”.

Contents
English v
Important Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
1 Setting Up and Using Your PC
Unpacking Your PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Connecting the Mouse, Keyboard, Display and Printer . . . . . . . . . . . 3
Connecting the Power Cords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Your PC’s Hardware Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Starting and Stopping Your PC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Starting Your PC for the First Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Starting Your PC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Stopping Your PC and HP Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Asset Tracking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
PC Identification/Tattoo String . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
PC Serial Number. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Protecting Your PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Setting an Administrator and a User Password . . . . . . . . . . . . . . . . . . . . . 9
Using Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Desktop Management Interface (DMI). . . . . . . . . . . . . . . . . . . . . . . . 10
HP Dynamic Video. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Additional Information and Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

vi English
2 How to Install Accessories In Your PC
Accessories You Can Install . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Removing and Replacing the Cover. . . . . . . . . . . . . . . . . . . . . . . . . . 15
Removing the Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Replacing the Cover after Installing Accessories . . . . . . . . . . . . . . . . . . 15
Moving and Replacing the Power Supply . . . . . . . . . . . . . . . . . . . . . 16
Installing Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Main Memory Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Installing an Optional Cache Memory Module. . . . . . . . . . . . . . . . . . . . . 19
Upgrading Video Memory To Improve Resolution and Increase the Number
of Displayed Colors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Installing Mass Storage Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Connecting IDE Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Configuring an IDE Device After Installation . . . . . . . . . . . . . . . . . . . . . 22
Installing a Flexible Disk Drive or a CD-ROM Drive
in the Middle Shelf . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Installing an IDE Hard Disk Drive in the Rear Shelf . . . . . . . . . . . . . . . . 24
Installing an IDE Hard Disk Drive in the Bottom Shelf. . . . . . . . . . . . . . 26
Installing a Tape Drive in the Bottom Shelf . . . . . . . . . . . . . . . . . . . . . . . 28
Installing an Upgrade/Overdrive Processor . . . . . . . . . . . . . . . . . . . 30
Installing Accessory Boards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Configuring Accessory Boards with Plug and Play . . . . . . . . . . . . . . . . . 33
Installing the Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Installing the Security Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

English vii
3 The HP Setup Program
The HP Summary Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
HP Summary Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Using the Setup Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
4 Troubleshooting Your PC
HP Summary Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
If Your PC Does Not Start At All . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
If Your PC Does Not Start Properly. . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Display is Blank and There Are No Error Messages . . . . . . . . . . . . . . . . 44
If you are Unable to Change any Values in Setup. . . . . . . . . . . . . . . . . . . 46
If a POST Error Message is Displayed . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
If Your PC Has a Hardware Problem. . . . . . . . . . . . . . . . . . . . . . . . . . 48
Display Does Not Work Properly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
If Your Keyboard Does Not Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
If Your Mouse Does Not Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
If Your Printer Does Not Work. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
If the Flexible Disk Drive Does Not Work. . . . . . . . . . . . . . . . . . . . . . . . . 51
If the Hard Disk Does Not Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
If the CD-ROM Drive Has a Problem. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
If an Accessory Board Does Not Work . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
If Your PC Has a Software Problem . . . . . . . . . . . . . . . . . . . . . . . . . . 54
If You Have Forgotten Your Password . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
If Your Application Software Does Not Work . . . . . . . . . . . . . . . . . . . . . . 55
If the Date and Time are Incorrect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

viii English
If You Need to Change the Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . 55
5 Features and Specifications
Features and Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
IRQs, DMAs, and I/O Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
System Board Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Processor Speed Switch SW2 and Bus Speed Jumper J-7 . . . . . . . . . . . 61
Cache Jumper J6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Multipurpose Switch SW1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Power-on Spacebar Feature Jumper JP4. . . . . . . . . . . . . . . . . . . . . . . . . 62
6 Hewlett Packard Support and Information Services
Your HP Authorized Reseller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
HP SupportPack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
HP Support Assistant CD-ROM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Hewlett-Packard Information Services . . . . . . . . . . . . . . . . . . . . . . . 65
HP Forum on CompuServe. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
HP Forum on America Online. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
HP BBS Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
HP World Wide Web Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
HP FAXback on Demand—HP FIRST . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
HP Audio Tips (USA only) HP Automated Support Directory. . . . . . . . 67
Ordering Drivers and BIOS on Diskette. . . . . . . . . . . . . . . . . . . . . . . . . . 68

English ix
HP Support Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Hewlett-Packard Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . 69
Lifeline Telephone Support (U.S. Only) . . . . . . . . . . . . . . . . . . . . . . . 69
HP Network Phone-in Support Service (NPS). . . . . . . . . . . . . . . . . . 70
Hewlett-Packard Marketing Headquarters. . . . . . . . . . . . . . . . . . . . . 70
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

xEnglish