HP Vectra VE5 3 User manual

HP Vectra VE
5/xxx Series 3
User’s Guide

Notice
The information contained in this document is subject to change
without notice.
Hewlett-Packard makes no warranty of any kind with regard to this
material, including, but not limited to, the implied warranties of
merchantability and fitness for a particular purpose. Hewlett-Packard
shall not be liable for errors contained herein or for incidental or
consequential damages in connection with the furnishing, performance,
or use of this material.
Hewlett-Packard assumes no responsibility for the use or reliability of
its software on equipment that is not furnished by Hewlett-Packard.
This document contains proprietary information that is protected by
copyright. All rights are reserved. No part of this document may be
photocopied, reproduced, or translated to another language without the
prior written consent of Hewlett-Packard Company.
Centronics®is a registered trademark of Centronics Data Computer
Corporation.
Microsoft®and MS-DOS®are registered trademarks of Microsoft
Corporation. Microsoft Windows®, and Windows®95 are products of
Microsoft Corporation.
OS/2 is a registered trademark of International Business Machines
corporation.
Novell®and NetWare®are U.S. registered trademarks of Novell, Inc.
PENTIUMTM is a trademark of Intel Corporation.
UNIX®is a registered trademark of UNIX System Laboratories Inc. in
the U.S.A. and other countries.
Hewlett-Packard France
Grenoble Personal Computer Division
Technical Marketing
38053 Grenoble Cedex 9
France
©1996 Hewlett-Packard Company

User’s Guide

Important Safety Information
iv Francais
Who this Manual is For
This manual is for anyone who wants to do any of the following:
•Set up the PC for the first time
•Configure the PC
•Add accessories to the PC
•Troubleshoot problems on the PC
•Find out where to get more information and support
Important Safety Information
If you have any doubt that you can lift the PC or display safely, do not
try to move it without help.
For your safety, always connect the equipment to a grounded wall
outlet. Always use a power cord with a properly grounded plug, such as
the one provided with this equipment, or one in compliance with your
national regulations. This PC is disconnected from the power by
removing the power cord from the power outlet. This means the PC
must be located close to a power outlet that is easily accessible.
For your safety, never remove the PC’s cover without first removing the
power cord from the power outlet, and any connection to a
telecommunications network. Always replace the cover on the PC
before switching it on again.
Important Ergonomic Information
We recommend strongly that you read the ergonomic information
before using your PC.
For Windows 95 users, open the Start menu in the task bar and choose
Help. Then double-click on the help topic “Working in Comfort”.
For Windows for Workgroups users, open the Program Manager, open
the program group ‘HPUtils’, and double-click on “HP User Tools” icon.
Then click on “Working in Comfort” in the page tagged “Information”.

Contents
English v
Important Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
1 Setting Up and Using Your PC
Unpacking Your PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Connecting the Mouse, Keyboard, Display and Printer . . . . . . . . . . . 3
Connecting the Power Cords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Your PC’s Hardware Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Starting and Stopping Your PC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Starting Your PC for the First Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Starting Your PC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Stopping Your PC and HP Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Asset Tracking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
PC Identification/Tattoo String . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
PC Serial Number. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Protecting Your PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Setting an Administrator and a User Password . . . . . . . . . . . . . . . . . . . . . 9
Using Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Desktop Management Interface (DMI). . . . . . . . . . . . . . . . . . . . . . . . 10
HP Dynamic Video. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Additional Information and Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

vi English
2 How to Install Accessories In Your PC
Accessories You Can Install . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Removing and Replacing the Cover. . . . . . . . . . . . . . . . . . . . . . . . . . 15
Removing the Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Replacing the Cover after Installing Accessories . . . . . . . . . . . . . . . . . . 15
Moving and Replacing the Power Supply . . . . . . . . . . . . . . . . . . . . . 16
Installing Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Main Memory Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Installing an Optional Cache Memory Module. . . . . . . . . . . . . . . . . . . . . 19
Upgrading Video Memory To Improve Resolution and Increase the Number
of Displayed Colors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Installing Mass Storage Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Connecting IDE Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Configuring an IDE Device After Installation . . . . . . . . . . . . . . . . . . . . . 22
Installing a Flexible Disk Drive or a CD-ROM Drive
in the Middle Shelf . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Installing an IDE Hard Disk Drive in the Rear Shelf . . . . . . . . . . . . . . . . 24
Installing an IDE Hard Disk Drive in the Bottom Shelf. . . . . . . . . . . . . . 26
Installing a Tape Drive in the Bottom Shelf . . . . . . . . . . . . . . . . . . . . . . . 28
Installing an Upgrade/Overdrive Processor . . . . . . . . . . . . . . . . . . . 30
Installing Accessory Boards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Configuring Accessory Boards with Plug and Play . . . . . . . . . . . . . . . . . 33
Installing the Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Installing the Security Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

English vii
3 The HP Setup Program
The HP Summary Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
HP Summary Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Using the Setup Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
4 Troubleshooting Your PC
HP Summary Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
If Your PC Does Not Start At All . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
If Your PC Does Not Start Properly. . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Display is Blank and There Are No Error Messages . . . . . . . . . . . . . . . . 44
If you are Unable to Change any Values in Setup. . . . . . . . . . . . . . . . . . . 46
If a POST Error Message is Displayed . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
If Your PC Has a Hardware Problem. . . . . . . . . . . . . . . . . . . . . . . . . . 48
Display Does Not Work Properly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
If Your Keyboard Does Not Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
If Your Mouse Does Not Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
If Your Printer Does Not Work. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
If the Flexible Disk Drive Does Not Work. . . . . . . . . . . . . . . . . . . . . . . . . 51
If the Hard Disk Does Not Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
If the CD-ROM Drive Has a Problem. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
If an Accessory Board Does Not Work . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
If Your PC Has a Software Problem . . . . . . . . . . . . . . . . . . . . . . . . . . 54
If You Have Forgotten Your Password . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
If Your Application Software Does Not Work . . . . . . . . . . . . . . . . . . . . . . 55
If the Date and Time are Incorrect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

viii English
If You Need to Change the Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . 55
5 Features and Specifications
Features and Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
IRQs, DMAs, and I/O Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
System Board Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Processor Speed Switch SW2 and Bus Speed Jumper J-7 . . . . . . . . . . . 61
Cache Jumper J6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Multipurpose Switch SW1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Power-on Spacebar Feature Jumper JP4. . . . . . . . . . . . . . . . . . . . . . . . . 62
6 Hewlett Packard Support and Information Services
Your HP Authorized Reseller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
HP SupportPack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
HP Support Assistant CD-ROM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Hewlett-Packard Information Services . . . . . . . . . . . . . . . . . . . . . . . 65
HP Forum on CompuServe. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
HP Forum on America Online. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
HP BBS Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
HP World Wide Web Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
HP FAXback on Demand—HP FIRST . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
HP Audio Tips (USA only) HP Automated Support Directory. . . . . . . . 67
Ordering Drivers and BIOS on Diskette. . . . . . . . . . . . . . . . . . . . . . . . . . 68

English ix
HP Support Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Hewlett-Packard Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . 69
Lifeline Telephone Support (U.S. Only) . . . . . . . . . . . . . . . . . . . . . . . 69
HP Network Phone-in Support Service (NPS). . . . . . . . . . . . . . . . . . 70
Hewlett-Packard Marketing Headquarters. . . . . . . . . . . . . . . . . . . . . 70
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

xEnglish

1
1
Setting Up and Using Your PC

1 Setting Up and Using Your PC
Unpacking Your PC
2English
1
Unpacking Your PC
WARNING If you have any doubt that you can lift the PC or display safely, do not
try to move it without help.
1When you receive your PC, unpack all the components.
2Place the PC on a sturdy desk near to easily accessible power outlets,
with enough space for the keyboard, mouse, and any other
accessories.
3Position the PC so that its rear connectors are easily accessible.
4Place the display on top of the computer. If you have a large display,
place it next to the computer. Refer to the display’s manual for
information about the display.
Operating System Your PC’s operating system is preloaded on your PC’s hard disk.
Installation Tools No tools are required to set up your PC. However, if you plan to install a
disk drive or an accessory board in your PC, you will need a flat-blade
screwdriver. For further information about installing accessories, see
chapter 2, How to Install Accessories In Your PC.
Manuals
Mouse
Computer Power Cord
Display Power Cord
Typical
Display
Computer
Keyboard

English 3
1 Setting Up and Using Your PC
Connecting the Mouse, Keyboard, Display and Printer
1
Connecting the Mouse, Keyboard, Display and Printer
Connect the mouse, keyboard, and display to the back of the computer.
The connectors are shaped to go in one way only. Tighten the display
cable attachment screws.
If you have a printer, connect the printer cable to the back of the
computer and tighten the attachment screws. Use the connector
labeled:
•Parallel (25-pin parallel connector) for a parallel device
•Serial A (9-pin serial connector) for a serial device
•Serial B (9-pin serial connector) for a second serial device.
Mouse Keyboard Display
Parallel Connector Serial Connector

1 Setting Up and Using Your PC
Connecting the Power Cords
4English
1
Connecting the Power Cords
1If fitted, remove the label covering the computer’s power connector.
2Connect the power cords to the display and the computer. (The
connectors are shaped to go in one way only.)
3Connect the display’s power cord and the computer’s power cord to
a grounded outlet.
WARNING For your safety, always connect the equipment to a grounded wall
outlet. Always use a power cord with a properly grounded plug, such
as the one provided with this equipment, or one in compliance with
your national regulations.
This PC is disconnected from the power by removing the power cord
from the power outlet. This means the PC must be located close to a
power outlet that is easily accessible.
Display
Power Cord
Computer
Power Cord
Grounded Outlet

English 5
1 Setting Up and Using Your PC
Your PC’s Hardware Control Panel
1
Your PC’s Hardware Control Panel
Your PC’s hardware control panel is on the front of your PC.
Power On/Off Button Press this button to turn the power on or off to your PC.
Hard Disk Activity Light This light glows/flickers when your hard disk drive is being accessed.
The hard disk activity light only works if you have an IDE hard disk
drive, which comes with your Vectra PC. If you replace this drive with a
SCSI hard disk drive, this light will not work.
Power On/Off
Power on Status Light
Hard Disk Activity Light

1 Setting Up and Using Your PC
Starting and Stopping Your PC
6English
1
Starting and Stopping Your PC
Starting Your PC for the First Time
CAUTION The first time you start the PC, you are given the choice of installing
either Windows 95 or Windows for Workgroups. This is a once only
choice. Once installed you cannot go back and change the operating
system unless you buy new operating system software.
Starting Your PC
1Before you start your PC, always switch on the display first.
2Start your PC in one of these ways:
•press the power button on the front panel
•press the space bar.
When you switch on the computer, the computer carries out the
Power-On-Self-Test (POST) while the Vectra logo is displayed. If
you wish to view the POST details, press to get the HP
Summary Screen. If there is an error in the POST, the error will
automatically be displayed.
3If you have set a password in the PC’s Setup program, the password
prompt displays after the POST has completed. If the Password
prompt is displayed, press , type your password and press
again to use the PC.
Stopping Your PC and HP Off
Before switching off the PC, save any open documents and close all
open applications. If you are using Windows 95, go to the Start menu in
the task bar and choose Shut Down. If you are using Windows for
Workgroups, close Program Manager.

English 7
1 Setting Up and Using Your PC
Starting and Stopping Your PC
1
If you are using Windows 95, HP Off can protect your files and your
system. If you have unsaved data or new files open and you switch off
your PC using the power switch on the front control panel before
shutting down windows 95, HP Safe Off presents you with the shut-
down dialog box and allows you to save any open documents before
closing open applications. Windows 95 is then shut down cleanly.
To Enable HP Off To enable HP Off:
1Open the “Power” control panel.
2Click the “HP Off” tab and click the “HP Off” option.
3Set a time for the HP Off time-out. This is the amount of time you are
given (in seconds) to cancel the shut-down sequence.
Try Out HP Off If you want to try out HP Off, do the following:
1Enable HP Off.
2Create a new file and do not save it.
3Press the on/off button the PC front panel. A dialog box with the
message “About to shut down Windows” appears on the screen. You
have between 1 and 5 seconds (according to the value you set for HP
Off time-out) to cancel the shutdown.
4If you cancel the PC returns to normal operation. Otherwise a
message warns you that you have an unsaved file open and asks if
you want to save changes to the file.
5To shutdown cleanly, click “Yes”. To return to normal operation of
the PC, click “Cancel”. To not save changes to the file and shutdown
cleanly, click “No”.

1 Setting Up and Using Your PC
Asset Tracking
8English
1
Asset Tracking
PC Identification/Tattoo String
The very first time you start your PC, you can permanently ‘tattoo’ it
with a message of your choice. The message appears in the following
places:
•The HP Summary Screen (“HP Summary Screen” on page 38)
•In the PC Identification Control Panel
•In the DMI Asset information Control Panel .
To Modify the Tattoo To modify the tattoo string, open the General Information control
panel or the PC Identification Control Panel .
PC Serial Number
The PC serial number appears in the HP Summary Screen (“HP
Summary Screen” on page 38) and in the Asset information Control
Panel . It cannot be modified.

English 9
1 Setting Up and Using Your PC
Protecting Your PC
1
Protecting Your PC
Your HP Vectra PC provides complete security against its unauthorized
use. You can choose to:
•Start the PC and prompt the user for a password. This prevents the
PC from being started and used in your absence
•Start the PC with keyboard and mouse locked. To unlock the PC,
press , type your password, then press again.
You can set two passwords, the administrator password and the user
password, to provide two levels of protection for your PC. You set both
passwords in the Security menu group of the Setup program.
If you have set both an Administrator Password and a User Password,
and you enter the Setup program by using the User Password, you will
be restricted in your ability to change setup items. If you enter the
Setup program with an Administrator Password, you will have no
restrictions.
Setting an Administrator and a User Password
To set an administrator or a user password:
1Start the Setup Program. Refer to “Using the Setup Program” on
page 40.
2Select the Security menu group.
3Select the “Administrator Password” or “User Password” submenu.
4Choose the “Set Administrator Password” or “User Password” setup
item. You will be asked to enter your password twice. Be sure to save
your changes before you exit the Setup program.
To remove the password, follow the same procedure as to set a
password, but do not enter anything in the password field. Press return
and then press return a second time to confirm your action.
NOTE If you forget your password, refer to “If You Have Forgotten Your
Password” on page 54.

1 Setting Up and Using Your PC
Using Power Management
10 English
1
Using Power Management
Power management enables you to reduce the PC’s power
consumption when you are not using the PC. To configure power
management, use the HP Setup Program (refer to “Using the Setup
Program” on page 40).
Refer to your operating system documentation for detailed information
about the capabilities of your operating system to implement power
management.
CAUTION Some network operating systems may inadvertently disconnect your PC
while it is in Suspend mode. Some other software applications may also
not be compatible with Suspend mode. In case of network disconnects
in Suspend mode, try using Stand-By mode. If you still get disconnects,
disable power management.
Desktop Management Interface (DMI)
Your PC is delivered with DMI software. This allows management
information systems (MIS) personnel to manage up to 300 features on
the PC remotely. Double-click on the DMI on-line reference document
(preloaded) which appears in the HP DMI Window.
HP Dynamic Video
With HP Dynamic Video, you can upgrade video memory without
adding costly dedicated video memory modules.
A part of main memory is allocated as video memory (frame buffer).
For more information refer to “Upgrading Video Memory To Improve
Resolution and Increase the Number of Displayed Colors” on page 20.