HP Vectra VE5 4 User manual

User’s Guide
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iv English
Who this Manual is For
This manual is for anyone who wants to:
•Set up the PC for the first time
•Configure the PC
•Add accessories to the PC
•Troubleshoot problems on the PC
•Find out where to get more information and support.
Important Safety Information
WARNING If you have any doubt that you can lift the PC or display safely, do not
try to move it without help.
For your safety, always connect the equipment to a grounded wall
outlet. Always use a power cord with a properly grounded plug, such
as the one provided with this equipment, or one in compliance with
your national regulations. This PC is disconnected from the power by
removing the power cord from the power outlet. This means the PC
must be located close to a power outlet that is easily accessible.
For your safety, never remove the PC’s cover without first removing
the power cord from the power outlet, and any connection to a
telecommunications network. Always replace the cover on the PC
before switching it on again.
To avoid electric shock, do not open the power supply. There are no
user serviceable parts inside.
This HP PC is a class 1 laser product. Do not attempt to make any
adjustment of the laser units.
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English v
WARNING There is a danger of explosion if the battery is incorrectly installed. For
your safety, never attempt to recharge, disassemble, or burn the old
battery. Replace the battery only with the same or equivalent type
recommended by the manufacturer. The battery in this PC is a lithium
battery which does not contain heavy metals, nevertheless, in order to
protect the environment, do not dispose of batteries in household
waste. Please return used batteries to the shop from which you bought
them, or to the dealer from whom you purchased your PC, or to HP, so
that they can either be recycled or disposed of in an environmentally
sound way. Returned used batteries will be accepted free of charge.
Important Ergonomic Information
It is strongly recommended that you read the ergonomic information
before using your PC.
For Windows NT 4.0 and Windows 95 users, open the Start menu in the
task bar and select Help. Then double-click on the help topic “Working
in Comfort”.
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vi English
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Contents
English vii
1 Setting Up and Using Your PC
Unpacking Your PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Connecting the Mouse, Keyboard and Display . . . . . . . . . . . . . . . . . . 3
Connecting to a Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Connecting Audio Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Connecting the Power Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Your PC’s Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Starting and Stopping Your PC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Starting Your PC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Starting the PC for the First Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Stopping Your PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Using the Flexible Disk Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Setting Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Setting an Administrator Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Setting a User Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Using Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Additional Information and Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
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2 How to Install Accessories In Your PC
Accessories You Can Install . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Removing and Replacing the Cover. . . . . . . . . . . . . . . . . . . . . . . . . . 19
Removing the Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Replacing the Cover after Installing Accessories . . . . . . . . . . . . . . . . . . 20
Moving and Replacing the Power Supply . . . . . . . . . . . . . . . . . . . . . 21
Moving the Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Replacing the Power Supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Installing Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Installing Main Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Installing an OverDrive Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Removing the Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Installing the New Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Installing Mass Storage Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Connecting IDE Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Configuring an IDE Device After Installation . . . . . . . . . . . . . . . . . . . . . 28
Installing an IDE Hard Disk Drive in the Top Rear Shelf . . . . . . . . . . . . 29
Installing an IDE Hard Disk Drive in the Bottom Rear Shelf . . . . . . . . . 32
Installing a CD-ROM, Tape or Zip Drive in a Front Shelf . . . . . . . . . . . . 35
Installing Accessory Boards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Configuring Accessory Boards with Plug and Play . . . . . . . . . . . . . . . . . 39
Configuring non-Plug and Play ISA Accessory Boards . . . . . . . . . . . . . . 40
Installing the Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Installing a Security Cable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
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3 Troubleshooting Your PC
Using the HP Setup Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
HP Vectra Hardware Diagnostics Utility . . . . . . . . . . . . . . . . . . . . . . 45
If Your PC Does Not Start Properly. . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Display is Blank and There Are No Error Messages . . . . . . . . . . . . . . . . 47
If a POST Error Message is Displayed . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
If You Cannot Turn Off Your PC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
If Your PC Has a Hardware Problem. . . . . . . . . . . . . . . . . . . . . . . . . . 51
Display Does Not Work Properly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
If Your Keyboard Does Not Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
If Your Mouse Does Not Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
If Your Printer Does Not Work. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
If the Flexible Disk Drive Does Not Work. . . . . . . . . . . . . . . . . . . . . . . . . 54
If the Hard Disk Does Not Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
If the CD-ROM Drive Has a Problem. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
If an Accessory Board Does Not Work . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
If You Have Forgotten Your Password . . . . . . . . . . . . . . . . . . . . . . . . 58
If Your PC Has a Software Problem . . . . . . . . . . . . . . . . . . . . . . . . . . 59
If Your Application Software Does Not Work . . . . . . . . . . . . . . . . . . . . . . 59
If the Date and Time are Incorrect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
If Your PC Has an Audio Problem . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Changing the Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
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xEnglish
4 Technical Information
Technical Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
System Board Switches. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Power Consumption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Acoustic Noise Emission. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
IRQs, DMAs, and I/O Addresses Used by Your PC . . . . . . . . . . . . . . . . . 68
5 Hewlett Packard Support and Information Services
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Your HP Authorized Reseller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
HP SupportPack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
HP Support Assistant CD-ROM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Hewlett-Packard Information Services . . . . . . . . . . . . . . . . . . . . . . . 73
HP Forum on CompuServe. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
HP Forum on America Online. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
HP BBS Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
HP World Wide Web Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
HP FAXback on Demand—HP FIRST . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
HP Audio Tips (USA only) HP Automated Support Directory. . . . . . . . 76
Ordering Drivers and BIOS on Diskette. . . . . . . . . . . . . . . . . . . . . . . . . . 77
HP Support Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Hewlett-Packard Telephone Support. . . . . . . . . . . . . . . . . . . . . . . . . 79
Lifeline Telephone Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
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HP Network Phone-in Support Service (NPS). . . . . . . . . . . . . . . . . . 81
Summary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Hewlett-Packard Marketing Headquarters. . . . . . . . . . . . . . . . . . . . . 83
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
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xii English
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1
Setting Up and Using Your PC
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1 Setting Up and Using Your PC
Unpacking Your PC
2English
Unpacking Your PC
WARNING If you have any doubt that you can lift the PC or display safely, do not
try to move it without help.
1When you receive your PC, unpack all the components.
2Place the PC on a sturdy desk near to easily accessible power outlets,
with enough space for the keyboard, mouse, and any other
accessories. You can either place the PC horizontally (flat on the
desk) or vertically (on its side), with the flexible disk drive at the top.
3Position the PC so that its rear connectors are easily accessible.
4Refer to the display’s manual for information about the display.
Operating System Your PC’s operating system is preloaded on your PC’s hard disk drive.
Installation Tools No tools are required to set up your PC. However, if you plan to install a
disk drive, you may need a screwdriver. For further information about
installing accessories, refer to chapter 2, “How to Install Accessories In
Your PC”.
Computer
Typical Display
Mouse
Keyboard
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1 Setting Up and Using Your PC
Connecting the Mouse, Keyboard and Display
Connecting the Mouse, Keyboard and Display
Connect the mouse, keyboard, and display to the back of the computer.
Tighten the display cable attachment screws. The connectors are
shaped to go in one way only.
Connect the printer cable to the back of the computer and tighten the
attachment screws. Use the connector labeled:
•Parallel (25-pin parallel connector) for a parallel device
•Serial (9-pin serial connector) for a serial device.
NOTE The Universal Serial Bus (USB) connectors can be used for USB
accessories. Most USB accessories are automatically configured by
Windows 95 as soon as they are physically attached to the PC. USB is
not supported by all operating systems.
Keyboard
Mouse
Parallel
Connector USB
(see note below)
Serial
Connector
Display
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1 Setting Up and Using Your PC
Connecting to a Network
4English
Connecting to a Network
Let your Network Administrator know you are connecting your PC to
the network.
Connect the network cable to the RJ-45 UTP (Unshielded Twisted
Pair) LAN connector.
To enable your network connection, refer to the Integrated Network
Interface Submenu in the Configuration Menu of the HP Setup
program.
10/100BT
Connector
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1 Setting Up and Using Your PC
Connecting Audio Accessories
Connecting Audio Accessories
WARNING To avoid discomfort from unexpected noise, always turn the volume
down before connecting headphones or speakers.
Listening to loud sounds for prolonged periods may permanently
damage your hearing. Before putting on headphones, place them
around your neck and turn the volume down. When you put on the
headphones, slowly increase the volume until you find a comfortable
listening level, and leave the volume control in that position.
If your PC has multimedia capabilities, it will have a multimedia front
panel and multimedia rear panel. The front panel has a
headphones/speaker jack, a microphone jack, and a volume control
NOTE
The internal speaker and the Line Out jack on the
rear of your PC are deactivated when you use
the Headphones jack.
The audio accessories shown here (audio
headphones and speakers) are not supplied with
your PC.
Volume Control Speakers must
have built-in
amplifiers.
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1 Setting Up and Using Your PC
Connecting Audio Accessories
6English
The multimedia rear panel has an audio Line In jack, an audio Line Out
jack, and a MIDI interface connector (“JOYSTICK”). An additional
headphones jack and an additional microphone jack are also on the
rear panel.
NOTE
The internal speaker and the Line Out jack on the rear of your
PC are deactivated when you use the Headphones jack.
The internal speaker is deactivated when you use the Line
Out jack.
The audio accessories shown here (microphone,
speakers, joystick, musical instrument, and hifi
equipment) are not supplied with your PC.
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English 7
1 Setting Up and Using Your PC
Connecting Audio Accessories
If your PC does not have multimedia capabilities and you want to listen
to audio CDs on your CD-ROM drive, you can use the headphones jack
and the volume control on the front of the CD-ROM drive. To access
these controls:
1Carefully remove the CD-ROM drive’s front bezel.
2Replace it with the universal front bezel.
You will find a spare universal front bezel inside your PC, or you can
order one from an authorized HP reseller.
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1 Setting Up and Using Your PC
Connecting the Power Cables
8English
Connecting the Power Cables
WARNING For your safety, always connect the equipment to a grounded wall
outlet. Always use a power cable with a properly grounded plug such
as the one provided with this equipment or in compliance with your
national regulations. This PC is disconnected from the power by
removing the power cable from the power outlet. This means the PC
must be located close to a power outlet that is easily accessible.
1Connect the power cords to the display and the computer. (The
connectors are shaped to go in one way only.)
2Connect the display’s power cord and the computer’s power cord to
a grounded outlet.
Display
Power Cord
Computer
Power Cord
Grounded Outlet
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1 Setting Up and Using Your PC
Your PC’s Control Panel
Your PC’s Control Panel
Your PC’s hardware control panel is on the front of your PC.
Power On/Off Button Press this button to turn the power on or off to your PC.
Hard Disk Activity Light This light glows/flickers when your hard disk drive is being accessed.
The hard disk activity light will also work if you install a second IDE hard
disk drive (supplied by HP). However, if you replace this drive with a
SCSI hard disk drive, this light will not illuminate.
NOTE If your PC comes with an audio board, the front panel will have controls
for the audio board.
Power on Status Light Hard Disk Activity Light
Volume Control
(Optional—see note below)
Speaker Out for Headphones
(Optional—see note below)
Microphone connector
(Optional—see note below)
Power On/Off Button
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1 Setting Up and Using Your PC
Starting and Stopping Your PC
10 English
Starting and Stopping Your PC
NOTE If you are starting your PC for the first time, refer to "Starting the PC
for the First Time", on page 11.
Starting Your PC
1Before you start your PC, first switch on the display.
2Start your PC in one of these ways:
•Press the power button on the front panel.
•Press the keyboard space bar.
The keyboard power-on feature will work only if it is enabled in
the Setup program (refer to chapter 3) and the system board
switch 9 is CLOSED (refer to chapter 4).
When you switch on the computer, it carries out the Power-On-Self-
Test (POST) while the Vectra logo is displayed. If you wish to view
the POST details, press to view the HP Summary Screen. If
there is an error in the POST, the error will automatically be
displayed. For details, refer to chapter 3.
3If you have set a password in the PC’s Setup program and the option
At Start-up is selected, the password prompt displays after the
POST has completed. If the Password prompt is displayed, type your
password and press to be able to use the PC.
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