HP Vectra VL6 8 Manual

Familiarization Guide
HP Vectra VL
6/xxx series 8 PC
HP Vectra VL Minitower PC
HP Vectra VL Desktop PC
This guide is for experienced technicians who have
already completed the HP Vectra PC family training
course. It is a self-paced training guide designed to train
you to repair the PC. It contains information specific only
to the repair of these PCs. For information on the
installation of accessories, see the User’s Guide and the
Upgrade and Maintenance Guide (available on HP web-
site at http://www.hp.com/go/vectrasupport).
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Notice
The information contained in this document is subject to change without notice.
Hewlett-Packard makes no warranty of any kind with regard to this
material, including, but not limited to, the implied warranties of
merchantability and fitness for a particular purpose.
Hewlett-Packard shall not be liable for errors contained herein or for incidental
orconsequentialdamagesinconnectionwiththefurnishing,performance,oruse
of this material.
Hewlett-Packard assumes no responsibility for the use or reliability of its
software on equipment that is not furnished by Hewlett-Packard.
This document contains proprietary information that is protected by copyright.
All rights are reserved. No part of this document may be photocopied,
reproduced, or translated to another language without the prior written consent
of Hewlett-Packard Company.
Centronics® is a registered trademark of Centronics Data Computer
Corporation.
Microsoft®, Windows®, MS-DOS®, and Windows NT® are registered
trademarks of the Microsoft Corporation.
Pentium® is a registered trademark of the Intel Corporation.
SoundBlasterTM is a trademark of Creative Technology Limited.
Matrox® is a registered trademark of Matrox Electronics Systems Limited.
KensingtonTM is a trademark of Kensington Microware Ltd.
Hewlett-Packard France
Commercial Desktop Computing Division
38053 Grenoble Cedex 9
France
1998 Hewlett-Packard Company
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1
Electrostatic Discharge Warning
Electrostatic Discharge Warning
Electrostatic Discharge (ESD) can damage processors, memory, disks, accessory
boards and other components.
Before installing or replacing a component:
1Donottakethenewcomponentoutofits ESDpackagebeforeconnectingyour
wrist strap and ESD mat to a suitably earthed (grounded) point.
2Donotforget to use the ESD packageprovided with the newparttoreturn the
oldpart. The ESD package isconductive andiseasy to recognize from itslabel.
ESD Label
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2
Care of Hard Disk Drives
Care of Hard Disk Drives
Hard disk drives are delicate and are very sensitive to shocks or vibration.
When installing a hard disk accessory, be careful not to drop or knock the
drive. Any shock may damage the drive and prevent it from functioning
correctly.
Hard disk drives already installed in HP Vectra PCs are also sensitive to
shocks. If the PC’s system unit is knocked or dropped accidentally, this may
cause damage to installed hard disk drives.
Avoidstriking the
PC
Don’t move the PC
when powered on
Don’t knock the
hard disk during
installation
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3
Vectra Product Hardware Comparison
Vectra Product Hardware Comparison
(Bold text indicates the features have changed)
Component HP Vectra VL 6/xxx series 7 PC HP Vectra VL 6/xxx series 8 PC
Microprocessor Pentium II,
233 MHz, 266 MHz, 300 MHz,
or 333 MHz.
32 KB of level-1 cache memory,
512 KB of level-2 cache memory.
Pentium II,
66 MHz bus models: 300 MHz or
333 MHz.
100 MHz bus models: 350 MHz,
400 MHz, or 450 MHz (when
available).
32 KB of level-1 cache memory,
512 KB of level-2 cache memory.
Chipset Intel 440LX AGPset. Intel 440BX AGPset.
Memory Up to 384MB SDRAM. Up to 384MB SDRAM with 128MB
DIMMS (up to 768MB when 256MB
DIMMS become available).
Hard Disks 3.2, 4.3, 6.4GB Ultra ATA. 4.3, 6.4 or 10GB Ultra ATA.
Flexible disk drive ●Standard version without bezel
(desktop).
●Standard version with bezel
(minitower).
●Standard version without bezel
(desktop).
●Standard version with bezel
(minitower).
CD-ROM
(selected models) 24X MAX ATAPI. 32X MAX IDE.
Sound Card
(selected models) SoundBlaster Pro-compatible
(Aztech). SoundBlaster Pro-compatible (Aztech).
LAN board
(selected models) 10/100Base-T LAN board with RPO/
RWU (Remote Power On/Remote
Wake Up) and WOL (Wake On LAN)
capability.
10/100Base-T LAN board with WOL
(Wake On LAN) capability.
Intel Wake-up connector on
backplane.
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4
Vectra Product Hardware Comparison
Graphics (integrated) Cirrus Logic Laguna3DA AGP,
2 or 4 MB. Matrox Productiva G100 AGP,
4 MB SGRAM (not upgradable).
Graphics Board Matrox Millenium II PCI card,
8 MB. None.
Operating Systems Windows NT (Service Pack 3 or
higher recommended).
Windows 95 (OSR 2.1 or higher
recommended).
Windows NT 4.0 (Service Pack 3
preloaded).
Windows 95 (Free downgrade of
Service Release 2.5).
Connectors 1Serial,1Parallel,Keyboard,Mouse,
2 stacked USB, VGA, VESA. 1Serial, 1Parallel, Keyboard,Mouse, 2 stacked USB, VGA.
Expandibility
(desktop) Shelves: 5 or 4 (3 front-accessible)
Accessory Slots: 5 or 4
1 PCI,
1 ISA,
2 combination PCI/ISA, (1 PCI).
Shelves: 5 or 4 (3 front-accessible, 2
or 1 internal)
Accessory Slots: 5
2 PCI,
1 ISA,
2 combination PCI/ISA, (1 PCI).
Expandibility
(minitower) Shelves: 6 (4 front-accessible)
Accessory Slots: 6
2 PCI,
2 ISA,
2 combination PCI/ISA.
Shelves: 7 (4 front-accessible, 3
internal)
Accessory Slots: 6
2 PCI,
2 ISA,
2 combination PCI/ISA.
Flash Memory 256K. 512K.
Component HP Vectra VL 6/xxx series 7 PC HP Vectra VL 6/xxx series 8 PC
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5
Vectra Products Overview
Vectra Products Overview
Component HP Vectra VL Desktop PC HP Vectra VL Minitower PC
Microprocessor Pentium II,
66MHz Front Side Bus models: 300MHz, or 333MHz.
100MHz FSB models: 350MHz, 400MHz or 450MHz (when available).
Chipset Features Intel 440BX AGPset
● New 100MHz Front Side Bus on some models for faster data transfer
between the processor and the main memory.
● AGP-enabled (Accelerated Graphics Port) for enhanced graphics
performance.
● ACPI(AdvancedConfigurationandPowerInterface),enablingtheoperating
system to control the PC’s power management.
● Ultra DMA-33 support (for hard disks on Primary IDE channel ONLY).
● SDRAM support for faster data streaming between the Pentium II, the
graphics accelerator, and PCI devices.
BIOS and System
Management
Features
● Multiple-Boot capability.
User can choose the boot device when the PC is powered-on.
● Chassis Intrusion Detection. If the cover is removed when the PC is
switchedoff,analertwillbegeneratedwhenthePCisnextswitchedon.This
alert can be monitored with HP TopTools.
● New Power Glitch Detection. If the power supply momentarily falls below
4.7 Volts, a reset is triggered and the PC automatically reboots. If the PC
resets for no apparent reason, the user can consult TopTools for a report
about why it occurred.
Main memory ●32 MB or 64 MB 100 MHz SDRAM, upgradable to 384MB with three
128MB DIMMs (768MB version available soon with 256MB DIMMS).
● Three DIMM sockets.
●Support of Serial Presence Detect for detection and identification of
defective memory modules.
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6
Vectra Products Overview
Communication ports 2 x USB connectors, 1 x serial port, 1 x parallel port, keyboard, mouse,
1 x VGA display port.
Mass storage
(standard models) ●4.3 GB IDE or 6.4GB IDE.
●5or4shelves(3frontaccessand1
or 2 internal).
●4.3 GB IDE, 6.4GB or 10GB IDE.
●7 shelves (4 front access and 3
internal).
Floppy disk drive Standard version without bezel. Standard version with bezel.
Power supply Auto-ranging 100/240 VAC or
manually switched 115/230 VAC,
170 W input, 120 W output.
Auto-ranging 100/240 VAC or
manually switched 115/230 VAC,
220 W input, 145 W output.
Component HP Vectra VL Desktop PC HP Vectra VL Minitower PC
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7
Desktop Models Package
Security lock (inside bezel)
Desktop Models Package
Hard Disk
Drive Activity
Light
Power on Sta-
tus Light
(flashes in
sleep mode)
Front view
Power On/Off
Button
Keyboard Lock
Status Light
System board switches
Processor
Main memory
CD-ROM drive
Floppy disk drive
Frontviewwithcover
removed
Slot for Kensington®
security cable
USB Serial Parallel Mouse Keyboard Display
Rear view Retaining brackets
Rear connectors
Voltage selection Switch
(some models)
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8
Minitower Package
Minitower Package
System board switches
Processor
Main memory
Frontviewwithcover
removed
USB
Serial
Parallel
Mouse
Keyboard
Display
Rear view
Voltage selection switch
Rear connectors
(some models)
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9
System Board and Backplanes
System Board and Backplanes
DIMM2
DIMM1 DIMM0
Memory Slots
Floppy Connector
IDE2 CD-ROM Connector
IDE1 Hard Disk Connector
Power Connector
Status Panel Connector
Processor Slot
System Board Switches
Parallel Port Display Serial Connector
Kbd
Mou
SGRAM
Flash 512K
Buzzer
Battery Socket
3V3 Connector
USB
SGRAM
  
AGP
Graphics
Chip
Super I/O
Chip NS317
IntelPCISet
PIIX4E
External Battery
Connector
Matrox®
Multimedia
Connectors
440 BX
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10
System Board and Backplanes
Desktop (front view) 1 ✕PCI slot (white)
2 ✕ISA/PCI combination slots
(light gray)
1 ✕ISA slot (gray)
1 ✕system board slot (dark
gray)
3V3
Connector
Fan
Connector
Wake On LAN
Connector
HP External-
start Connector
Desktop (rear view)
1 ✕PCI slot (white)
Intrusion Connector
(
monitored b
y
To
p
To o l s
)
Minitower (top view) 2 ✕ISA slot (gray)
1✕ISA/PCI combination slot
(light gray)
2 ✕PCI slot (white)
1✕ISA/PCI combination slot
(light gray)
1 ✕system board slot (dark
gray)
Wake On LAN
Connector
HP External-
start
Connector
3V3 connector
Fan connector
Thermistor
Intrusion Connector
(monitored by TopTools)
Thermistor (monitors
temperature and
regulates fan speed)
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11
System Board and Backplanes
System Board Switches
Switch Function Default
1-5 — Processor frequency, see the following table —
6Open Normal operation Open
Closed Clears CMOS (to reload the Setup program defaults)
7Open Normal operation Open
Closed Clears User and Administrator passwords
8Open Disables keyboard power-on Closed
Closed Normal operation
9—RESERVED --- Should normally be kept in the Open
position.
Used in case of power lossduring BIOS update (see Crisis
Recovery on page 15).
Open
10 — RESERVED — Do Not Use Closed
Processor
Frequency
Bus 100MHz
Processor
Frequency
Bus 66MHz
Switch
12345
350 MHz 233 MHz Open Open Open Closed Closed
400 MHz 266 MHz Open Open Closed Open Open
450 MHz 300 MHz Open Open Closed Open Closed
333 MHz Open Open Closed Closed Open
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12
Key Features
Key Features
Ultra ATA The Ultra ATA interface enables the Ultra DMA/33 protocol to increase the
burst data transfer rate to 33 megabytes per second. Additionally, Ultra ATA
provides new data verification checks to ensure that transferred data is not
corrupted. Ultra ATA maintains backward compatibility with the existing
ATA standard for IDE devices. Devices which transfer data at different
speeds may be connected to the same Ultra ATA data cable; the system will
detect and use the correct speed for each device.
Multi Boot With the Multi Boot feature, the order in which the PC will boot from your
devices is no longer determined by the physical connection. The user can
connect IDE devices to the Ultra ATA cable in any order and then select the
boot order for all bootable drives (including floppy drive, CD-ROM drive,
and SCSI drives) with the HP Setup program.
Intel 440BX AGPset
Features This Intel chipset is optimized for Pentium II processor-based systems. It
supports ACPI for increased manageability across the corporate network. It
is AGP-enabled for enhanced graphics performance. The chipset also
provides support for Ultra DMA/33.
Advanced Configuration
and Power Interface
(ACPI)
ACPI is an open standard for enabling the operating system to control power
management in a PC. It enables a PC to switch on instantly when the user
needs it and remains available for remote management when switched off.
Accelerated Graphics
Port AGP technology accelerates the flow of data between the Pentium II
processor, the video graphics controller, and system memory. It also takes
away graphics tasks from the PCI bus, freeing PCI bandwidth for other
I/O-intensive applications. The integrated Matrox Productiva3DTM graphics
accelerator supports AGP, and uses Synchronous Graphics RAM (SGRAM)
memory architecture, to increase bandwidth for graphics-intensive
functions.
Universal Serial Bus Users can connect USB accessories to the PC without any need to remove
the cover or restart the operating system, reducing support costs. Note that
USB is not supported by all operating systems, or operating system
revisions.
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13
Key Features
New
Multimedia connectors These new multimedia connectors enhance the PC’s video capabilities, since
they allow a Matrox DVD Video to be connected.
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14
Support Features
Support Features
Replacing the System Board
The system board is secured in place by the familiar system board handle
mechanism. However to get to the system board on the Desktop version, it is
necessary first to remove the panel on the bottom-left of the computer. This
is held in place by a metal clip at the front end, and can be released by using
a screwdriver or similar implement to lever the clip away from the casing.
Once the replacement system board has been installed, reverse the above
procedure. Insert the back end of the panel into the corresponding slots in
the back panel of the computer, then push the front end until it clips into
place.
On the Minitower, the fan support assembly must be removed to allow
access to the system board. This can be removed by unclipping it from the
chassis and sliding it out sideways. To replace it, reverse the procedure.
Flashing the Latest Version of the System BIOS
BIOS upgrades can be downloaded from the HP World Wide Web site.
Following the instructions which you are given, you will obtain the flash
utility programs, (FLASH.BAT, AUTOEXEC.BAT and PHLASH.EXE),
the BIOS file (HNxxxx.FUL), and a file called either pfmhxxxx.bin or
platform.bin,on a bootable flexible diskette.
Insert the floppy diskette into drive A. Reboot the system. Enter the
command FLASH HNxxxx.FUL (where the xx characters are replaced by the
version number of the BIOS that you have downloaded).
Access HP World Wide
Web Site World-Wide Web URL http://www.hp.com/go/vectrasupport
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15
Support Features
Crisis Recovery
Although the BIOS flash process is very well protected, there is always the
possibility of a failure (for example, due to a power failure during the BIOS
flash). To avoid replacing the motherboard due to corrupted EEPROM, a
crisis recovery function has been created to restore the EEPROM contents.
1 Create a temporary directory on your hard drive. Unzip the file
crisdisk.zipintothis directory.CopytheBIOSimageyouwanttorecover
with into this directory (for example Hxxxxx.FUL).
2Rename the BIOS image to BIOS.ROM. Run CRISDISK.BAT with a blank
floppy disk inserted in the drive. Follow the directions.
3Toggle system board switch 9 to the CLOSED position.
4Insert the floppy disk.
5Poweronthesystemandletitflash.Noimageisshown.Thelastlongbeep
indicates the end of the flashing.
6Power off the system.
7Toggle back switch 9 to the OPEN position, then remove the floppy disk.
The BIOS is now recovered and updated.
NOTE • The power button is protected during flash recovery mode, and will
appear inactive even after the recovery procedure has finished.
• To power off the system after the recovery, press and hold the power
button for at least 4 seconds.
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16
Support Features
Multi boot
Another feature of the HP Vectra VL 6/xxx Series 8, is the capability to
separate the idea of physical and logical disks, and the possibility to define a
boot order independent from the physical connection of the disks to the IDE
cable.
In the Boot/Hard Disk Drives section of the Setup program, you can specify
from which IDE hard disk drive or bootable SCSI adapter the system will
boot from, regardless of its position on the IDE cable. Note that the general
boot order is defined in the Boot/Boot Device priority section of the Setup
program.
For example, if the physical position of a disk is changed (a disk is moved
from the Master IDE connector to the Slave IDE connector), the BIOS will
detect this physical change. However, you can continue to boot from this
disk if it was configured as the first boot device in the Setup program,
although it is on a different physical connector.
Overview
The boot order is not dependent on which IDE connector the hard disk drive
is using. Changing the position of the hard disk drive on the IDE cable does
not change the boot order, except when you completely remove the disk
that was originally assigned as the boot disk.
The table below shows some example configurations. These examples
indicate how the boot device is determined by the Boot/Hard Disk Menu and
not by the physical connection of the hard disk.
Example
Configurations Physical Unit connection Boot/Hard Disk Menu Logical Device in Windows
Example 1 Master: 4.3 GB Boot Device: 4.3 GB Logical Device: C:\
Example 2 Master: 4.3 GB
Slave: 6.4 GB Boot Device: 4.3 GB Logical Device: C:\ Logical Device: D:\
Example 3 Master: 6.4 GB
Slave: 4.3 GB Boot Device: 4.3 GB Logical Device: D:\ Logical Device: C:\
Example 4 Master: 6.4 GB Boot Device: 6.4 GB Logical Device: D:\
Logical Device: C:\
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17
Beep Codes
Beep Codes
If a terminal error occurs during POST, the system issues a beep code before
attempting to display the error in the upper left corner of the screen. Beep
codes are useful for identifying the error when the system is unable to
display the error message.
1.If the BIOS detects error 2C or 2E (base 512K RAM error), it displays
an additional word-bitmap (xxxx) indicating the address line or bits that
failed. For example, “2C 0002” means address line 1 (bit one set) has
failed. “2E 1020” means data bits 12 and 5 (bits 12 and 5 set) have failed
in the lower 16 bits.
Beep Pattern
Pattern
Beep
CodeCNumeric CodeNu DescriptionDescription
—- - - - - - - 1-2-2-3 16h BIOS ROM check-sum failure
—- - - ——1-3-1-1 20h DRAM refresh test failure
—- - - —- - - 1-3-1-3 22h 8042 Keyboard controller test failure
—- - - - - - - — 1-3-4-1 2Ch RAM failure on address line xxxx1
—- - - - - - - - - - 1-3-4-3 2Eh RAM failure on databits xxxx1oflowbyte of memory bus
- - — - - - - - 2-1-2-3 46h ROM copyright notice check failure
- - - - - - - — 2-2-3-1 58h Unexpected interrupts test failure
—- - 1-2 98h Video configuration failure or option ROMs check-sum
failure
- - - - - - - - - - - - - - 4-4-2-4 F7 Crisis Recovery Failure
- 1 B4h This does not indicate an error. There is one short beep
before system startup.
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18
Complete the Questionnaire to Check Your Understanding
Complete the Questionnaire to Check Your Understanding
Draw a circle around each letter that corresponds with a correct answer.
(There may be more than one correct answer to each question).
1Can you use a non-ATA cable on an ATA device?
aYes, you can use a non-ATA cable on an ATA device.
bNo, you must use an ATA cable with an ATA device.
2During the flashing of the BIOS, there is a power failure. How can the
system be recovered?
aRestart the PC and try flashing the BIOS again.
bUse the Crisis Recovery process to restore the contents of the
corrupted EEPROM.
cToggle switch 9 to the OPEN position and restart the PC.
3After changing the order of the IDE hard disk drive on the IDE cable,
nothing is changed in the Boot/Hard disk drive list. Can you explain why?
aThe configuration data stored in the EEPROM is corrupt.
bThe IDE cable is not connected correctly to the disk drives.
cThe boot order is not determined by the physical location of the IDE
hard disk on the IDE cable.
4What must be verified before you change the system board?
aVerify that the latest driver versions are installed.
bCheck that the latest BIOS has been flashed.
cEnsure that the problem isn’t described in the product bug-list.
dYou are electrostatically grounded.
5The client has installed a third party, 3-pin HP-qualified network board
which supports RPO/RWU (also known as Wake On LAN), in the PC. To
whichconnectorinthePCshouldtheclientconnecttheRPO/RWU(Wake
On LAN) cable?
aConnect the RPO/RWU (Wake On LAN) cable to the PCI WakeUp
connector.
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