HP Jornada 820 User manual

HP Jornada
820/820e Handheld PC
Users Guide
Part number F1260-90001
Printed in Singapore
Edition 1

This manual and any examples contained herein are
provided as is and are subject to change without notice.
Hewlett-Packard Company makes no warranty of any kind
with regard to this manual, including, but not limited to, the
implied warranties of merchantability and fitness for a
particular purpose. Hewlett-Packard Co. shall not be liable
for any errors or for incidental or consequential damages in
connection with the furnishing, performance, or use of this
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The above disclaimers and limitations shall not apply to
consumer transactions in Australia and the United Kingdom
and shall not affect the statutory rights of consumers.
© Hewlett-Packard Co. 1998. All rights reserved. Reproduc-
tion, adaptation, or translation of this manual is prohibited
without prior written permission of Hewlett-Packard Company,
except as allowed under the copyright laws.
The programs that control this product are copyrighted and
all rights are reserved. Reproduction, adaptation, or transla-
tion of those programs without prior written permission of
Hewlett-Packard Co. is also prohibited.
Microsoft, MS, MSN, PowerPoint, ActiveX, ActiveSync,
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United States and/or other countries. Microsoft products are
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owned subsidiary of Microsoft Corporation.
Hewlett-Packard Singapore (Pte) Ltd.
Asia Pacific Personal Computer Division
452 Alexandra Road
Singapore 119961
Copyright notice

Contents
Welcome ............................................................................................1
Opening the HP Jornada package........................................................... 2
Using this guide..................................................................................................3
Finding information ........................................................................................ 6
Learning about HP Jornada .........................................................................7
Maintaining your HP Jornada...................................................................12
Getting started .............................................................................. 13
HP Jornada hardware features................................................................. 14
Setting up your HP Jornada.......................................................................18
Using your HP Jornada .............................................................................. 25
Accessing e-mail and the Web..............................................31
Deciding how and why you want to connect.................................... 32
Accessing personal e-mail and the Internet...................................... 33
Connecting to corporate e-mail and
network from offsite ...................................................................................... 41
Connecting to corporate e-mail and
network resources onsite ............................................................................ 49
Creating and modifying connections .................................................. 53
Creating connections without the HP Jornada
dialup application ........................................................................................ 54
Using your connections ............................................................................. 56
Connecting to your desktop PC .........................................65
Connecting for the first time .................................................................... 66
Connecting to your desktop partner.................................................... 74
Connecting to another PC ......................................................................... 76
Browsing your HP Jornada desktop ...................................................... 77
Synchronizing data ....................................................................................... 78
Transferring files ............................................................................................ 85
Transferring PIM data from older palmtop PCs ............................. 86

ï HP Jornada H/PC Users Guide
Staying organized......................................................................95
Using Microsoft Pocket Outlook ............................................................ 96
Using HP Jornada viewer ......................................................................... 100
Recording voice memos........................................................................... 104
Getting down to business..................................................... 107
Working with Microsoft Pocket Office.................................................108
Using HP Jornada show ............................................................................. 115
Using Microsoft InkWriter........................................................................... 116
Backing up and restoring data ............................................................... 117
Using OmniSolve from LandWare ........................................................ 119
Using bFAX Pro from bSquare ...............................................................120
Using bFIND from bSquare .....................................................................120
Customizing your HP Jornada...........................................123
Adding to your HP Jornada ....................................................................124
Fine-tuning performance.......................................................................... 130
Adjusting the HP Jornada touch pad.................................................. 135
Managing battery power .......................................................................... 136
Troubleshooting ........................................................................ 141
Troubleshooting basic problems ..........................................................142
Troubleshooting remote connections................................................ 144
Display ..............................................................................................................146
Resetting ........................................................................................................... 147
Warranty, support, and service........................................... 151
Appendix A Ergonomics ....................................................... 159
Glossary........................................................................................ 165
Index ............................................................................................... 169
HP software product license agreement .......................177

ï1
Welcome ï1
Congratulations on purchasing the Hewlett-Packard Jornada
820 or 820e Handheld PC (H/PC), a mobile device powered by
the Microsoft® Windows® CE operating system. The size and
capabilities of the HP Jornada 820/820e H/PC let you keep
your most important business and personal information
current and close at hand. Your HPJornada supports the
latest version of Microsoft Pocket Outlook, so you can check
e-mail while on the road and manage your appointments and
contacts. You will find that your HP Jornada is also the
perfect companion to your desktop or notebook PC, allowing
you to take vital business data and documents with you and
easily upload updated information upon returning to the
office. HP Jornada offers you the highest quality in perfor-
mance and battery life as well as rich programs and utilities
designed by Hewlett-Packard, making HP Jornada your
powerful, reliable, mobile business partner.
If you are familiar with Microsoft Windows products and
notebook PCs, you will notice that your HP Jornada has
many of the same characteristics, making it easier for you to
be productive quickly.
In this chapter, you will find:
A list of the HPJornada package contents
An introduction to HPJornada features and a description
of the advantages of using the HPJornada
Instructions on how to care for your HPJornada

2 ïHP Jornada H/PC Users Guide
Opening the HP Jornada package
Your HP Jornada package includes the following items:
HP Jornada 820 or 820e H/PC
HP Jornada Standard Battery
Two CR2032 coin-cell backup batteries
AC adapter and power cable
Sync cable
HP Jornada Quick Start GuideA guide to getting started
with your HP Jornada quickly
Desktop Software for Microsoft WindowsCE compact
discIncludes Microsoft WindowsCE Services as well
as software and system updates for both your HPJornada
and desktop PC
HP Jornada compact discIncludes programs and utili-
ties that add functionality to your HPJornada
Documentation packIncludes this Users Guide and
Regulatory Information Leaflet
HP Jornada Accessory GuideIncludes information on
accessories and products that can help you get the most
from your HP Jornada
The following optional accessories (and their HP item num-
bers) also are available from Hewlett-Packard. Check the
Hewlett-Packard Web site at www.hp.com/handheld
for updates.
Extended battery (F1276A)Provides up to 15 hours of
battery life.
Sync/AC cable (F1268A)Integrated sync and AC cable
allows convenient one-step connection to your desktop PC.
CompactFlash Card and adapter (4MB) (F1231A)Adds
storage memory.

Chapter 1 ïWelcome ï3
CompactFlash Card and adapter (10MB) (F1233A)Adds
storage memory.
Parallel Printer Cable (F1274A)Connects your
HPJornada directly to a PCL printer.
Serial adapter (F1295A)Allows you to connect to the 25-
pin port on your desktop PC from the 9-pin connector on
your sync cable.
Using this guide
This Users Guide is designed to help you use your
HPJornada quickly and easily. Although great care has been
taken to ensure the accuracy of procedures and screen art,
some actual screens may be different than the ones that
appear in this Users Guide. Detailed, step-by-step instruc-
tions for using the programs on your HP Jornada are also
included in online Help, so youll always have access to them,
and you dont have to carry this guide when you travel. (For
more information on using online Help, see the Using Help
on your HPJornada section in chapter2.)
Contents
This Users Guide includes the following chapters:
Chapter1, WelcomeOffers a quick overview of the HP
Jornada package and this Users Guide.
Chapter2, Getting startedProvides step-by-step
instructions for installing the batteries, completing the
Windows CE Welcome Wizard, and preparing to use your
HP Jornada for the first time.
Chapter3, Accessing e-mail and the Web
Describes how to connect to the Internet or to a corporate
network and how to send and receive e-mail and browse
the Web.

4 ïHP Jornada H/PC Users Guide
Chapter4, Connecting to your desktop PCProvides
all the information you need to install WindowsCE Services
on your desktop or notebook PC, transfer files, and synchro-
nize Pocket Outlook data and e-mail messages.
Chapter5, Staying organizedExplains how to use
your HP Jornada to manage your calendar and address
book and describes to-do lists, alarms, and reminders.
Includes documentation on Pocket Outlook, Microsoft
Voice Recorder, and the HP Jornada viewer application.
Chapter6, Getting down to businessDescribes the
productivity programs included with your HP Jornada:
Microsoft Pocket Office (Pocket Word, Pocket Excel,
Pocket Access, and Pocket PowerPoint) and Microsoft
InkWriter®, the HP Jornada backup and HP Jornada
show applications, bFAX Pro and bFIND from
bSquare, and OmniSolve from LandWare.
Chapter7, Customizing your HP Jornada
Details the many ways you can add functionality to
your HP Jornada by installing additional software and
programs and explains how you can customize your
HPJornada and the Windows CE operating system using
Control Panel.
Chapter8, TroubleshootingOffers helpful tips and
procedures to follow when things do not work quite as you
expected.
Appendix A, Ergonomic informationProvides
important information about repetitive strain injuries and
how to use your HP Jornada safely and comfortably.

Chapter 1 ïWelcome ï5
Conventions
This Users Guide includes certain visual cues that will help
you find the information you want easily.
A shortcut, another way to do something, or expanded information
about the topic.
Caution or warning information about the topic. This is important
information that should be observed to prevent loss of data or
damage to your HP Jornada.
Step-by-step instructions.
Helpful information related to the topic.

6 ïHP Jornada H/PC Users Guide
Finding information
This guide describes what is included with your HPJornada,
provides an overview of the programs included, and describes
how to set up communications between your device and
desktop PC and between your device and the Internet. The
following table is a guide to the different types of information
available to help you use your HPJornada. Note that,
although this book introduces the programs on your device, it
does not describe them completely. For more information, see
the comprehensive online Help for each program.
Information Source
Programs This Users Guide.
or
Online Help on your device. On the Start menu, click Help.
Synchronizing and exchanging This Users Guide.
files with a desktop PC or
(including information on Online Help on your device. On the Start menu, click Help.
connecting while traveling) or
Windows CE Services online Help on your desktop PC.
In the Mobile Devices window, click Help, and then click
Windows CE Services Help Topics.
Toolbar buttons Click and hold on a toolbar button to see its name. Drag off the
toolbar button before lifting to avoid activating the button.
Troubleshooting information The Communications Troubleshooter on your desktop computer. In
on connections the Mobile Devices window, click Help, and then click
Communications Troubleshooter.
Up-to-date information on The Microsoft WindowsCE Web site at
Windows CEbased devices www.microsoft.com/windowsce.
Information on this release Readme.doc file (located in the Windows CE Services folder on
of Windows CE your desktop PC).
The complete text of this Users Guide is also available on the Hewlett-Packard Web site at
www.hp.com/handheld. You can download the Users Guide to your desktop PC and view
it using the Adobe Acrobat Reader, available from the Adobe Web site at
www.adobe.com.