HP Tc2110 - Server - 128 MB RAM Operator's manual

HP Server
Ultra3 SCSI Host Bus Adapter
Installation and Configuration
Guide
HP Part Number 5990-2638
Printed in February 2002

ii
Notice
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This document contains proprietary information that is protected by copyright.
All rights are reserved. No part of this document may be photocopied,
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of Hewlett-Packard Company.
Novell NetWare® is a registered trademark of Novell, Inc. SCO®, SCO
OpenServer®, and UnixWare® are registered trademarks of The Santa Cruz
Operation, Inc. Windows® 95, Windows® 98, Windows® 2000 and Windows
NT® are registered trademarks of Microsoft Corporation. SCSISelect® is a
registered trademark of Adaptec. Linux is copyrighted under the GNU General
Public License. Caldera Systems, the C-logo, and OpenLinux are either registered
trademarks or trademarks of Caldera Systems, Inc. Debian® Linux is a registered
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Hewlett-Packard Company
Network Server Division
Technical Communications/MS 45SLE
10955 Tantau Avenue
Cupertino, CA 95014 USA
© Copyright 2002, Hewlett-Packard Company.
Audience Assumptions
This guide is for the person who installs, administers, and troubleshoots LAN
servers. Hewlett-Packard Company assumes you are qualified in the servicing of
computer equipment and trained in recognizing hazards in products with hazardous
energy levels.

iii
1 Installation and Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Where to Obtain Installation Instructions . . . . . . . . . . . . . . . . . . 2
Bus Segments on the HP Ultra3 SCSI Host Adapter . . . . . . . . . . . . 2
Installing the HP Ultra3 SCSI Host Bus Adapter. . . . . . . . . . . . . . . 3
Setting Up SCSI Devices . . . . . . . . . . . . . . . . . . . . . . . . . 6
Connecting SCSI Devices . . . . . . . . . . . . . . . . . . . . . . . . 6
HP Ultra3 SCSI Host Adapter Driver Software . . . . . . . . . . . . . . . 9
Preloaded Ultra3 Drivers . . . . . . . . . . . . . . . . . . . . . . . . . 9
Embedded Ultra3 Drivers . . . . . . . . . . . . . . . . . . . . . . . . . 9
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
2 Configuration with SCSISelect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Starting SCSISelect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Exiting SCSISelect. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Using SCSISelect Settings . . . . . . . . . . . . . . . . . . . . . . . . . 13
SCSI Bus Interface Definitions . . . . . . . . . . . . . . . . . . . . . . 14
Boot Device Options . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
SCSI Device Configuration . . . . . . . . . . . . . . . . . . . . . . . . 14
Advanced Configuration Options . . . . . . . . . . . . . . . . . . . . . 16
Using SCSI Disk Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
3 Microsoft Windows NT Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Installing the Driver When Installing Windows NT . . . . . . . . . . . . . . 19
Completing a Fresh Windows NT 4.0 Installation From Floppy Disk . . . 19
Completing a Fresh Windows NT 4.0 Installation From CD-ROM . . . . 20
Installing the Driver When Windows NT is Already Installed . . . . . . . . 20
Updating Windows NT 4.0 . . . . . . . . . . . . . . . . . . . . . . . . 20
Using Advanced Configuration Parameters . . . . . . . . . . . . . . . . . 21
Using Windows NT SCSI Parameters . . . . . . . . . . . . . . . . . . 21
Using Driver-specific Parameters . . . . . . . . . . . . . . . . . . . . . 23
Hot-Plug PCI Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Using Windows NT and the Host Adapter . . . . . . . . . . . . . . . . . . 25
Contents

iv
Contents
Removing a Host Adapter . . . . . . . . . . . . . . . . . . . . . . . . 25
Removing a Host Adapter in Windows NT 4.0. . . . . . . . . . . . . . 26
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . 26
Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
adpu160m.sys Error Messages . . . . . . . . . . . . . . . . . . . . . 27
4 Microsoft Windows 2000
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Installing the Driver When Installing Windows 2000 . . . . . . . . . . . . 31
Installing the Driver When Windows 2000 is Already Installed . . . . . . . 32
Upgrading an Existing Windows NT Version 4 Installation to Windows 2000 33
Using Advanced Configuration Parameters . . . . . . . . . . . . . . . . 33
Using Windows 2000 SCSI Parameters . . . . . . . . . . . . . . . . . 33
Using Driver-specific Parameters . . . . . . . . . . . . . . . . . . . . 35
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . 37
Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Driver Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . 38
5 Novell NetWare Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Installing the Driver When Installing NetWare . . . . . . . . . . . . . . . 41
NetWare 3.12/3.2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
NetWare 4.12/4.2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
NetWare 5.0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
DOS Drivers for CD-ROM Access . . . . . . . . . . . . . . . . . . . . . 44
Install CD-ROM Drivers on a DOS Bootable Hard Disk . . . . . . . . . 45
Installing the Driver When NetWare is Already Installed . . . . . . . . . . 46
Loading the Driver at Server Bootup . . . . . . . . . . . . . . . . . . . . 46
Using the Load Command Line Options . . . . . . . . . . . . . . . . . . 47
adpt160m.ham Command Line Options . . . . . . . . . . . . . . . . . 48
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Bit Mask Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Sample Load Commands . . . . . . . . . . . . . . . . . . . . . . . . 50
Using NetWare and the Host Adapter . . . . . . . . . . . . . . . . . . . 51
Using Removable Media . . . . . . . . . . . . . . . . . . . . . . . . . 51
Using the NetWare Tape Backup . . . . . . . . . . . . . . . . . . . . 52

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Contents
Using a CD-ROM with NetWare . . . . . . . . . . . . . . . . . . . . . 52
Optimizing Performance . . . . . . . . . . . . . . . . . . . . . . . . . 53
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
6 Linux Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
A Product Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
B Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Troubleshooting Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Common Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Device connected, but not ready. . . . . . . . . . . . . . . . . . . . . . 65
Start unit request failed . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Time-out failure during … . . . . . . . . . . . . . . . . . . . . . . . . . 66
Attention! Too many devices are terminated on the SE connectors . . . 66
Attention! Insufficient termination detected on the SE connectors . . . . 66
C Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Regulatory Notices - Electromagnetic Compliance . . . . . . . . . . . . . 67
Notice for United States
(Federal Communications Commission) . . . . . . . . . . . . . . . . . 67
Notice for Canada (Industry Canada) . . . . . . . . . . . . . . . . . . . 68
Notice for Japan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Notice for Korea . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Notice for Taiwan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
D Warranty and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Hardware Accessories Limited Warranty . . . . . . . . . . . . . . . . . . 73
Hewlett-Packard Hardware Accessories . . . . . . . . . . . . . . . . . 73
Third-Party Hardware Products . . . . . . . . . . . . . . . . . . . . . . 74
HP Repair and Telephone Support . . . . . . . . . . . . . . . . . . . . . 74
World Wide Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

vi
Contents

1
The HP Ultra3 Single Channel SCSI Host Bus Adapter enables you to connect up to
15 SCSI devices—such as hard disk drives, scanners, and CD-ROM drives—to HP
Servers with 32-bit or 64-bit PCI expansion slots. You can connect newer Ultra3 and
Ultra2 SCSI devices to the two 68-pin Low Voltage Differential/Single-Ended
(LVD/SE) connectors. You can also connect legacy SCSI devices to the 68-pin and
50-pin internal Single-Ended (SE) connectors.
Figure 1-1. HP Ultra3 Single Channel SCSI Host Bus Adapter
1 Installation and Setup
NOTE The HP Server tc2110 uses only Ultra3 SCSI devices
50-pin Internal SCSI SE Controller
68-pin External LVD/SE Connector
J2
68-pin Internal LVD/SE Connector
J6
68-pin Internal SE Connector

Chapter 1 Installation and Setup
2
Although the HP Ultra3 SCSI Host Bus Adapter is a 64-bit PCI host bus adapter, it
also works in a 32-bit PCI slot. When installed in a 32-bit PCI slot, the host bus
adapter automatically runs in the slower 32-bit mode. This installation guide
explains how to:
·Install the HP Ultra3 SCSI host bus adapter
·Set up SCSI devices
·Connect SCSI devices
Where to Obtain Installation Instructions
Complete installation and removal instructions can be found in both of the following
sources:
·The HP Server Operations and Maintenance Guide, on the HP Server Online
Documentation CD-ROM shipped with your HP Server, has a complete chapter
on installing and configuring the HP Server.
·The HP Server Operations and Maintenance Guide for your HP Server can be
viewed and printed from the official HP Server web site:
http://www.hp.com
Bus Segments on the HP Ultra3 SCSI Host
Adapter
The HP Ultra3 SCSI host bus adapter features technology that ensures you get the
best performance from your Ultra3 and Ultra2 SCSI devices by electronically
isolating the primary LVD/SE segment from the secondary SE segment on the SCSI
bus. This allows the HP Ultra3 SCSI host bus adapter to support newer Ultra3 and
Ultra2 SCSI devices at speeds up to 160 MBytes/sec on the primary LVD/SE
segment while at the same time supporting Ultra (legacy) devices at speeds up to 40
MBytes/sec on the secondary SE segment. The following figure shows the two SCSI
segments.

3
Chapter 1 Installation and Setup
Figure 1-2. Primary and Secondary Bus Segments
Installing the HP Ultra3 SCSI Host Bus Adapter
1. Discharge any static electricity build-up before handling the SCSI host bus
adapter by touching a grounded metal object (like the exposed metal parts on the
back of your HP Server).
2. After you turn off your HP Server and unplug the power cord, remove the cover
from the Server.
NOTE If you attach Wide Ultra or Ultra SCSI devices to the LVD/SE
connector(s), the data transfer rate for all attached Ultra3 and
Ultra2 SCSI devices will drop to Ultra SCSI performance
levels. However, if you attach only Ultra3 and Ultra2 SCSI
devices to the LVD/SE connector(s), data will be transferred at
the maximum possible rate (80 MBytes/sec for Ultra2 devices
and 160 MBytes/sec for Ultra3 devices).
WARNING Turn OFF power to the HP Server and disconnect the power
cord.
Primary LVD/SE Segment Secondary LVD/SE Segment

Chapter 1 Installation and Setup
4
Figure 1-3. 32-bit and 64-bit Expansion Slots
3. Locate an unused 64-bit PCI expansion slot and remove the expansion slot
cover. If the HP Server does not have a 64-bit slot, you can install the host
adapter in a 32-bit PCI slot. (The expansion slot must be compliant with PCI
Rev. 2.1 or higher and must support bus mastering.)
32-bit PCI Slot
64-bit PCI Slot

5
Chapter 1 Installation and Setup
Figure 1-4. Host Bus Adapter Installed in 64-bit Slot
HP Servers may have vertical or horizontal expansion slots. Refer to your HP Server
manual to locate the PCI slots.
4. Insert the HP Ultra3 SCSI host bus adapter into the PCI expansion slot; press
down firmly until the host adapter clicks into place, then replace the slot cover
screw. When installed properly, the host adapter should appear level with the
expansion slot, as shown above.
NOTE Be careful when inserting the HP Ultra3 SCSI host bus
adapter in a PCI slot. Some 32-bit slots will not accommodate
it, and the host adapter may break if you force it into the slot.

Chapter 1 Installation and Setup
6
Setting Up SCSI Devices
There are several things you may need to do to your SCSI devices before you
connect them to the HP Ultra3 SCSI host bus adapter:
·Check the SCSI IDs
·Set the termination
·Connect the power cables
Since setup can vary from device to device, always refer to the device’s
documentation for specific instructions.
Below are some guidelines for setting SCSI IDs and termination on your devices.
Check the SCSI IDs
The HP Ultra3 SCSI host bus adapter and each device you connect to it must have a
unique SCSI ID number ranging from 0 to 15. No two devices can have the same ID
number. The HP Ultra3 SCSI host bus adapter is preset to SCSI ID 7 and should not
be changed. If your HP Server will boot from a SCSI hard disk, make sure the SCSI
ID of that hard disk is set to 0. (Most SCSI hard disks are preset to SCSI ID 0 at the
factory.) The SCSI IDs for internal devices are usually set with jumpers; SCSI IDs
for external devices are usually set with a switch on the back of the device.
Terminate the Ends
To ensure reliable communication on the SCSI bus, the device at the end of each
cable, or the end of the cable itself, must have a terminator installed (or enabled).
Terminators must be removed, or termination must be disabled, on devices between
the ends of each cable.
Connecting SCSI Devices
You can connect up to 15 SCSI devices to the HP Ultra3 SCSI host bus adapter.
Before connecting devices, be sure to review “Setting Up SCSI Devices” on page 6.
Connecting the SCSI Host Adapter to the Common Tray
Connect internal Ultra3 SCSI devices to the internal LVD/SE connector on the HP
Ultra3 SCSI host bus adapter. Follow these steps to connect the devices:
1. Use a terminated twisted-pair SCSI cable.
2. Plug the non-terminated end of the twisted-pair cable to the internal LVD/SE
connector (Figure 1-5).

7
Chapter 1 Installation and Setup
Figure 1-5. LVD SCSI Twisted-Pair Cable
3. Plug the internal Ultra3 SCSI devices to the other cable connectors, starting with
the connector at the terminated end of the cable (Figure 1-6).
Figure 1-6. Common Tray Cable Connection
LVD SCSI Twisted-Pair Cable
Terminated LVD SCSI Twisted-Pair Cable
Te r m i na t or

Chapter 1 Installation and Setup
8
Connecting External SCSI Devices
Connect external Ultra3 SCSI devices to the 68-pin external LVD/SE SCSI
connector. Each external device will require a high density 68-pin external LVD
SCSI cable.
Follow these steps to connect the external devices:
1. Connect one end of the external LVD SCSI cable to the external LVD/SE
connector on the HP Ultra3 SCSI host bus adapter.
Figure 1-7. Connecting External SCSI Devices
2. Connect the other end of the external SCSI cable to a SCSI connector on the
back of an external SCSI device. If you are installing only one external device,
terminate the device and skip to Step 4.
3. Connect other external devices by cabling each device to the previous one, as
shown below.

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Chapter 1 Installation and Setup
Figure 1-8. Terminating the Last External SCSI Device
4. Terminate only the device at the end of the chain. (Use of an external
multi-mode SCSI terminator is required.)
5. Connect power cables to all external devices and to the HP Server.
HP Ultra3 SCSI Host Adapter Driver Software
Preloaded Ultra3 Drivers
If the HP Ultra3 SCSI host bus adapter was included as part of an HP Server you
purchased, then the appropriate HP driver has already been pre-installed by HP and
you do not need to install it.
Embedded Ultra3 Drivers
Some operating systems have embedded driver support for the HP Ultra3 SCSI host
bus adapter. To determine if the host adapter is supported by the operating system
you are using, read the operating system manual or contact the operating system
vendor for information.
NOTE To use the HP Ultra3 SCSI host bus adapter, driver software
must be installed for your operating system.

Chapter 1 Installation and Setup
10
Troubleshooting
If you have any problems while installing the HP Ultra3 SCSI host bus adapter,
check the following items first:
·Are all SCSI devices powered on?
·Are all SCSI cables and power cables properly connected?
·Does each device on the SCSI bus have a unique SCSI ID?
·Does the total SCSI cable length exceed the maximum allowable length? (The
maximum cable length for the Ultra3 SCSI host adapter cannot exceed 12
meters.)
·Is the SCSI bus properly terminated?
If you are still unable to resolve a problem, contact HP Technical Support for help.

11
SCSISelect,included with the HP Ultra3 SCSI Host Bus Adapter, enables you to
change SCSI settings without opening the computer or handling the host bus adapter.
SCSISelect also enables you to low-level format or verify the disk media of your
SCSI hard disk drives. The following table lists the available and default settings for
each SCSISelect option.
2 Configuration with SCSISelect
NOTE The default settings are appropriate for most systems. Run
SCSISelect if you need to change or view current settings, or
if you would like to run the SCSI disk utilities.
Table 2-1. SCSI Select Options
SCSISelect Options Available Settings
Default
Setting
SCSI Bus Interface Definitions:
Host Adapter SCSI ID 0-15 7
SCSI Parity Checking Enabled, Disabled Enabled
Host Adapter SCSI Termination
LVD/SE Connectors Automatic, Enabled,
Disabled
Automatic
SE Connectors Automatic
Low ON/High ON
Low OFF/High OFF
Low OFF/High ON
Automatic
Boot Device Options:
Boot SCSI ID 0-15 0
Boot LUN Number10-7 0
SCSI Device Configuration:
Sync Transfer Rate (MBytes/sec) 160, 80.0, 53.4, 40.0,
32.0, 26.8, 20.0,
16.0, 13.4, 10.0,
ASYN
160

Chapter 2 Configuration with SCSISelect
12
1Setting is valid only if Multiple LUN Support is enabled
2Settings are valid only if host adapter BIOS is enabled
Initiate Wide Negotiation Yes, No Yes (Enabled)
Enable Disconnection Yes, No Yes (Enabled)
Send Start Unit Command Yes, No Yes (Enabled)
Enable Write Back Cache1N/C (No Change)
Yes, No
N/C (No
Change)
BIOS Multiple LUN Support2Yes, No No (Disabled)
Include in BIOS Scan2Yes, No Yes (Enabled)
Advanced Configuration Options:
Reset SCSI Bus at IC
Initialization
Enabled, Disabled Enabled
Display <Ctrl> <A> Messages
during BIOS Initialization
Enabled, Disabled Enabled
Extended BIOS Translation for
DOS Drives > 1 GByte
Enabled, Disabled Enabled
Verbose/Silent Mode Verbose, Silent Verbose
Host Adapter BIOS Enabled
Disabled: Not Scan
Disabled: Scan Bus
Enabled
Domain Validation2Enabled, Disabled Enabled
Support Removable Disks Under
BIOS as Fixed Disks2
Disabled, Boot Only,
All Disks
Disabled
BIOS Support for Bootable
CD-ROM2
Enabled, Disabled Enabled
BIOS Support for Int 13
Extensions2
Enabled, Disabled Enabled
Table 2-1. SCSI Select Options
SCSISelect Options Available Settings
Default
Setting

13
Chapter 2 Configuration with SCSISelect
Starting SCSISelect
Follow these steps to start SCSISelect:
1. Turn on or restart your system.
During the startup process, pay careful attention to the messages that appear on
your screen.
2. When the following message appears on your screen, press the Ctrl-A keys
simultaneously (this message appears for only a few seconds):
Press <Ctrl><A> for SCSISelect (TM) Utility!
3. From the menu that appears, use the arrow keys to move the cursor to the option
you want to select, then press Enter.
Exiting SCSISelect
Follow these steps to exit SCSISelect:
1. Press Esc until a message prompts you to exit (if you changed any settings, you
are prompted to save the changes before you exit).
2. At the prompt, select Yes to exit, then press any key to reboot the computer. Any
changes made in SCSISelect will take effect the next time the computer is
booted.
Using SCSISelect Settings
To select an option, use the arrow keys to move the cursor to the option, then press
Enter.
In some cases, selecting an option displays another menu. You can return to the
previous menu at any time by pressing Esc.
To restore the original SCSISelect default values, press F6 from the main
SCSISelect screen.
NOTE If you have difficulty viewing the display, press F5 to toggle
between color and monochrome modes. (This feature may not
work on some monitors.)

Chapter 2 Configuration with SCSISelect
14
SCSI Bus Interface Definitions
·Host Adapter SCSI ID—(Default: 7) Sets the SCSI ID for the SCSI host bus
adapter. The Ultra3 SCSI Host Bus Adapter is set at 7, which gives it the highest
priority on the SCSI bus. We recommend that you do not change this setting.
·SCSI Parity Checking—(Default: Enabled) When set to Enabled, verifies the
accuracy of data transfer on the SCSI bus. Leave this setting enabled unless any
SCSI device connected to the Ultra3 SCSI Host Bus Adapter does not support
SCSI parity.
·Host Adapter SCSI Termination—(Default: Automatic) Determines the
termination setting for the SCSI host bus adapter. The default setting for both
the LVD/SE and SE connectors is Automatic, which allows the SCSI host bus
adapter to adjust the termination as needed depending on the configuration of the
connected SCSI devices. We recommend that you do not change this setting.
Boot Device Options
·Boot SCSI ID—(Default: 0) Specifies the SCSI ID of your boot device. We
recommend that you do not change the default setting.
·Boot LUN Number—(Default: 0) Specifies which LUN (Logical Unit
Number) to boot from on your boot device. This setting is not valid unless
Multiple LUN Support is Enabled (see “Advanced Configuration Options” on
page 16).
SCSI Device Configuration
SCSI Device Configuration options can be set individually for each connected SCSI
device.
·Sync Transfer Rate—(Default: 160) Determines the maximum synchronous
data transfer rate that the SCSI host adapter supports. Use the maximum value
of 160 MBytes/sec. If a device is not Ultra160, select the transfer rate of the
device (80, 53, 40, ...).
NOTE To configure settings for a SCSI device, you must know its
SCSI ID (see “Using SCSI Disk Utilities” on page 18).