HP Compaq NC4010 Manual

Maintenance and Service
Guide
HP Pavilion ze4900 Notebook PC
HP Compaq nx9040, nx9030,
or nx9020 Notebook PC
Compaq Presario 2200 Notebook PC
Document Part Number: 371025-002
May 2005
This guide is a troubleshooting reference used for maintaining
and servicing the notebook. It provides comprehensive
information on identifying notebook features, components, and
spare parts; troubleshooting notebook problems; and performing
notebook disassembly procedures.

© Copyright 2004, 2005 Hewlett-Packard Development Company, L.P.
Microsoft and Windows are U.S. registered trademarks of Microsoft
Corporation. Intel, Pentium, and Celeron are trademarks or registered
trademarks of Intel Corporation or its subsidiaries in the United States and
other countries.
The information contained herein is subject to change without notice. The
only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing
herein should be construed as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or omissions contained herein.
Maintenance and Service Guide
HP Pavilion ze4900 Notebook PC
HP Compaq nx9040, nx9030, or nx9020 Notebook PC
Compaq Presario 2200 Notebook PC
Second Edition May 2005
First Edition August 2004
Document Part Number: 371025-002

Maintenance and Service Guide iii
Contents
1 Product Description
1.1 Models. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2
1.2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–10
1.3 Resetting the Notebook . . . . . . . . . . . . . . . . . . . . . . 1–12
1.4 Power Management. . . . . . . . . . . . . . . . . . . . . . . . . 1–13
1.5 External Components . . . . . . . . . . . . . . . . . . . . . . . 1–14
1.6 Design Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . 1–32
2 Troubleshooting
2.1 Computer Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1
2.2 Troubleshooting Flowcharts . . . . . . . . . . . . . . . . . . . 2–7
3 Illustrated Parts Catalog
3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1
3.2 Notebook Major Components. . . . . . . . . . . . . . . . . . 3–2
3.3 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 3–14
3.4 Miscellaneous . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–16
4 Removal and Replacement Preliminaries
4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1
4.2 Service Considerations . . . . . . . . . . . . . . . . . . . . . . . 4–2
4.3 Preventing Damage to Removable Drives . . . . . . . . 4–3
4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . . 4–4
4.5 Packaging and Transporting Precautions . . . . . . . . . 4–5
4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . . 4–6
4.7 Grounding Equipment and Methods . . . . . . . . . . . . . 4–7

iv Maintenance and Service Guide
Contents
5 Removal and Replacement Procedures
5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2
5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–3
5.3 Preparing the Notebook for Disassembly . . . . . . . . . 5–5
5.4 Notebook Feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–10
5.5 Memory Module . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–11
5.6 Mini PCI Communications Board. . . . . . . . . . . . . . 5–13
5.7 Keyboard Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–16
5.8 Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–18
5.9 Switch Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–20
5.10 Speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–22
5.11 Optical Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–23
5.12 Display Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 5–25
5.13 Top Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–29
5.14 Heat Sink. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–33
5.15 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–35
5.16 Wireless Button Board . . . . . . . . . . . . . . . . . . . . . 5–37
5.17 Diskette Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–39
5.18 Diskette Drive Cover. . . . . . . . . . . . . . . . . . . . . . . 5–41
5.19 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–43
6 Specifications
A Connector Pin Assignments
B Power Cord Set Requirements
C Screw Listing
Index

Maintenance and Service Guide 1–1
1
Product Description
The HP Pavilion ze4900 Notebook PC 1, HP Compaq nx9040,
nx9030, and nx9020 Notebook PCs 2, and Compaq Presario
2200 Notebook PCs 3offer advanced modularity, Intel®
Pentium® M and Celeron® M processors, and extensive
multimedia support.
HP Pavilion ze4900; HP Compaq nx9040, nx9030, nx9020;
and Compaq Presario 2200

1–2 Maintenance and Service Guide
Product Description
1.1 Models
Notebook model information is shown in Tables 1-1 and 1-2.
✎The long model name appears only on the bottom of
HP Compaq nx9000 Notebook PCs.
Table 1-1
Model Naming Conventions
HP Compaq nx9000 Notebook PCs
Key
Hnx9040 U P735 X5 60 Y Cc 51 P a
1 2 3 4 567 8910
Key Description Options
1 Brand/series designator H = HP Compaq nx9040, x9030,
or nx9020
2 Graphics memory U = UMA
3 Processor brand
and speed
P755 = Intel Pentium M 755 2.0 GHz
P745 = Intel Pentium M 745 1.8 GHz
P735 = Intel Pentium M 735 1.7 GHz
P725 = Intel Pentium M 725 1.6 GHz
P715 = Intel Pentium M 715 1.5 GHz
P710 = Intel Pentium M 710 1.4 GHz
P705 = Intel Pentium M 705 1.6 GHz
C340 = Intel Celeron M 340 1.5 GHz
C360 = Intel Celeron M 360 1.4 GHz
C350 = Intel Celeron M 350 1.3 GHz
C330 = Intel Celeron M 330 1.4 GHz
C320 = Intel Celeron M 320 1.3 GHz
4 Display type/
size/resolution
S = SXGA
(1400 × 1050)
X = XGA
(1024 × 768)
5 = 15.0 inch
4 = 14.1 inch

Product Description
Maintenance and Service Guide 1–3
Key Description Options
5 Hard drive size 60 = 60 GB
40 = 40 GB
30 = 30 GB
6 Optical drive designator C = CD-ROM Drive
D = DVD-ROM
Drive
W = DVD/
CD-RW
Combo Drive
Y = DVD+R/
RW and
CD-RW
Combo Drive
7 Integrated
communication/ wireless
device
C = modem +
FE NIC
c = 802.11g
(Intel)
g = 802.11g
(includes
802.11b
and g)
N = none
8 RAM 51 = 512 MB 25 = 256 MB
9 Operating system H = Microsoft® Windows® XP Home
P = Microsoft Windows XP Pro
10 Warranty a = 1 year on parts and labor
Table 1-1
Model Naming Conventions
HP Compaq nx9000 Notebook PCs
(Continued)

1–4 Maintenance and Service Guide
Product Description
Table 1-2
HP Compaq nx9040, nx9030, and nx9020
All HP Compaq nx9000 models feature:
■TouchPad pointing device
■6-cell lithium ion (Li-Ion) battery pack
Hnx9040 U P735 X5 60 W Cg 51 P a
Japan PK342PA ABJ
Hnx9040 U P735 X5 40 W Cc 51 P a
Asia Pacific PK345PA UUF
Hnx9040 U P735 X4 40 D Cc 25 P a
People’s
Republic
of China
PK163PA AB2
Hnx9040 U P725 X5 40 Y Cc 51 P a
Australia PK150PA ABG
Hnx9040 U P725 X5 40 W Cc 25 P a
Asia Pacific PK344PA UUF Thailand PK350PA AKL
Hnx9040 U P725 X4 40 W Cc 25 P a
Taiwan PK349PA AB0
All HP Compaq nx9000 models feature:
■TouchPad pointing device
■6-cell lithium ion (Li-Ion) battery pack
Hnx9040 U P725 X4 40 W CN 25 H a
People’s
Republic of
China
PK165PA AB2
Hnx9040 U P725 X4 40 D Cc 25 P a
People’s
Republic of
China
PK160PA AB2 Taiwan PK159PA AB0

Product Description
Maintenance and Service Guide 1–5
Hnx9040 U P725 X4 40 D CN 25 H a
People’s
Republic
of China
PK164PA AB2
Hnx9040 U P725 X4 30 W Cg 25 P a
Asia Pacific PK346PA UUF
Hnx9040 U P725 X4 30 W Cc 25 P a
Asia Pacific PK343PA UUF
Hnx9040 U P725 X4 30 W CN 25 P a
Japan PK169PA ABJ
Hnx9040 U P715 X5 40 W Cc 25 P a
Asia Pacific PK151PA UUF Thailand PK168PA AKL
Hnx9040 U P715 X4 40 W CN 25 H a
People’s
Republic
of China
PK162PA AB2
Hnx9040 U P715 X4 40 D Cc 25 P a
Taiwan PK348PA AB0 Taiwan PK347PA AB0
All HP Compaq nx9000 models feature:
■TouchPad pointing device
■6-cell lithium ion (Li-Ion) battery pack
Hnx9040 U P715 X4 40 D CN 25 H a
People’s
Republic
of China
PK161PA AB2
Hnx9040 U P715 X4 30 W Cg 25 P a
Asia Pacific PK152PA UUF
Table 1-2
HP Compaq nx9040, nx9030, and nx9020
(Continued)

1–6 Maintenance and Service Guide
Product Description
Hnx9040 U P715 X4 30 C Cc 25 P a
Asia Pacific PK153PA UUF
Hnx9040 U P715 X4 30 C CN 25 P a
Japan PK156PA ABJ
Hnx9040 U C330 X5 40 C CN 25 P a
Australia PK149PA ABG
Hnx9040 U C320 X4 40 W Cc 25 H a
People’s
Republic
of China
PK167PA AB2
Hnx9040 U C320 X4 40 D Cc 25 H a
People’s
Republic
of China
PK166PA AB2
Hnx9040 U C320 X4 40 D Cc 25 P a
Japan PK158PA ABJ
Hnx9040 U C320 X4 30 W CN 25 H a
Japan PK157PA ABJ
All HP Compaq nx9000 models feature:
■TouchPad pointing device
■6-cell lithium ion (Li-Ion) battery pack
Hnx9040 U C320 X4 30 W CN 25 P a
Asia Pacific PK154PA UUF Japan PK155PA ABJ
Hnx9040 U C320 X4 30 D Cc 25 P a
French Canada PH854AA ABC
Table 1-2
HP Compaq nx9040, nx9030, and nx9020
(Continued)