HP COMPAQ NC4200 User manual

Getting Started
HP Compaq Notebook Series
Document Part Number: 367187-001
March 2005
This guide explains how to set up your hardware and software
and begin using your notebook.
Enhanced for Accessibility.

© Copyright 2005 Hewlett-Packard Development Company, L.P.
Microsoft and Windows are U.S. registered trademarks of Microsoft
Corporation. Bluetooth is a trademark owned by its proprietor and used by
Hewlett-Packard Company under license.
The information contained herein is subject to change without notice. The
only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing
herein should be construed as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or omissions contained herein.
Getting Started
HP Compaq Notebook Series
First Edition March 2005
Reference Number: nc4200
Document Part Number: 367187-001

Getting Started iii
Contents
1 Hardware Setup
Step 1: Identify the Setup Hardware . . . . . . . . . . . . . . . . 1–2
Step 2: Insert the Battery Pack . . . . . . . . . . . . . . . . . . . . . 1–3
Step 3: Connect the Modem. . . . . . . . . . . . . . . . . . . . . . . 1–4
Connecting the Modem to an RJ-11 Jack . . . . . . . . . 1–5
Step 4: Connect the Notebook to External Power . . . . . . 1–7
Step 5: Open the Notebook . . . . . . . . . . . . . . . . . . . . . . . 1–8
Step 6: Turn On the Notebook . . . . . . . . . . . . . . . . . . . . . 1–9
2 Software Setup
Welcome to Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2
Select Your Regional Preferences . . . . . . . . . . . . . . . . . . 2–4
Accept the License Agreements. . . . . . . . . . . . . . . . . . . . 2–5
Name Your Notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–6
Register Online. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–7
Create User Accounts. . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8
Press the Finish Button. . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8
3 Next Steps
Enable or Disable TouchPad Tapping . . . . . . . . . . . . . . . 3–2
Protect Your Notebook . . . . . . . . . . . . . . . . . . . . . . . . . . 3–3
Protect the Notebook from Viruses . . . . . . . . . . . . . . 3–4
Protect Your System Files . . . . . . . . . . . . . . . . . . . . . 3–5
Protect Your Privacy . . . . . . . . . . . . . . . . . . . . . . . . . 3–6
Updating Software. . . . . . . . . . . . . . . . . . . . . . . . . . . 3–6
Protect the Notebook from Power Surges . . . . . . . . . 3–7

iv Getting Started
Contents
Use the Notebook Safely . . . . . . . . . . . . . . . . . . . . . . 3–8
Turn Off the Notebook Properly . . . . . . . . . . . . . . . . 3–9
Connect to the Internet . . . . . . . . . . . . . . . . . . . . . . 3–10
Access the User Guides . . . . . . . . . . . . . . . . . . . . . . . . . 3–13
4 Component ID
Keyboard Components. . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2
Front Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–3
Rear Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–3
Left-Side Components . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–4
Right-Side Components . . . . . . . . . . . . . . . . . . . . . . . . . . 4–4
Bottom Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–5
Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–6
A Troubleshooting
Quick Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . A–2
Power Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–2
Can the Notebook Not Be Turned On? . . . . . . . . . . . A–3
Is the Notebook Screen Blank? . . . . . . . . . . . . . . . . . A–4
Is Software Functioning Abnormally? . . . . . . . . . . . A–5
Is the Notebook Unresponsive?. . . . . . . . . . . . . . . . . A–6
Is the Notebook Overheating? . . . . . . . . . . . . . . . . . . A–6
Is an External Device Not Working?. . . . . . . . . . . . . A–7
Help and Support Center . . . . . . . . . . . . . . . . . . . . . . . . . A–8
Contact Customer Care . . . . . . . . . . . . . . . . . . . . . . . . . . A–9
Preparing to Call Customer Care. . . . . . . . . . . . . . . . A–9
Contacting Customer Care by E-mail
or Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–10
Taking the Notebook to a Service Partner. . . . . . . . A–10
B System Restore
Safeguarding Your Data. . . . . . . . . . . . . . . . . . . . . . . . . . B–2
Altiris Local Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . B–2
Setting System Restore Points . . . . . . . . . . . . . . . . . . . . . B–3

Contents
Getting Started v
Repairing or Reinstalling Applications . . . . . . . . . . . . . . B–4
Reinstalling Applications from Your Hard Drive . . . B–5
Reinstalling Applications from Discs . . . . . . . . . . . . B–5
Repairing the Operating System . . . . . . . . . . . . . . . . . . . B–6
Reinstalling the Operating System. . . . . . . . . . . . . . . . . . B–7
Reinstalling Device Drivers and Other Software. . . . . . . B–9
Updating Reinstalled Software . . . . . . . . . . . . . . . . . . . B–10
Index

Getting Started 1–1
1
Hardware Setup
During hardware setup, you will
1. Identify the hardware required for setup.
2. Insert the battery pack into the notebook, so the battery
can begin to charge as soon as the notebook is connected
to external power.
3. Connect the modem, so you will be able to register the
notebook and operating system during software setup.
4. Connect the notebook to external power.
5. Open the notebook.
6. Turn on the notebook.
When the notebook is turned on, you will be prompted to
begin software setup.
ÄCAUTION: To prevent file corruption and ensure that the correct drivers
are installed:
■Do not set up the notebook for the first time while the notebook is
docked in an optional Expansion Base. (The Expansion Base can
be used only with select models.)
■During the hardware and software setup procedures:
❏Do not unplug the notebook from external power.
❏Do not shut down the notebook or initiate standby
or hibernation.
❏Do connect your modem as instructed in “Step 3: Connect the
Modem” later in this chapter, but do not insert, remove,
connect, or disconnect any other device, cable, or cord.

1–2 Getting Started
Hardware Setup
Step 1: Identify the Setup Hardware
To set up the notebook for the first time, you need the notebook,
the AC adapter 1, the power cord 2, and the battery pack 3.
If you would like to use the modem to register your notebook and
operating system during software setup, you will also need the
modem cable 4.
If you are connecting the modem cable in a country where
RJ-11 telephone jacks are not standard, you will need the
modem adapter 5to connect the modem cable. (If you purchased
the notebook in a country where RJ-11 jacks are not standard, a
modem adapter specific to the country in which you purchased
the notebook is included with the notebook.)
✎Power cords, modem cables, and modem adapters vary in
appearance by region and country. Battery packs vary by model.

Hardware Setup
Getting Started 1–3
Step 2: Insert the Battery Pack
To insert the battery pack:
✎Battery packs vary by model.
1. Turn the notebook upside down.
2. Slide the battery pack 1into the battery bay until it is seated.
3. Press the battery pack 2into the battery bay until it clicks
into place.
ÄCAUTION: To prevent a lack of response when you turn on the
notebook at “Step 6: Turn On the Notebook,” make sure the battery
pack is firmly seated.

1–4 Getting Started
Hardware Setup
Step 3: Connect the Modem
To connect the modem so that you can register your notebook
and operating system during software setup:
■Follow the instructions in this section for connecting the
modem to an analog telephone line.
–or –
■Follow the instructions provided by your Internet service
provider to connect the notebook to the Internet through
aDSL (Digital Subscriber Line) modem, cable modem, or
network connection. For more information about these and
other Internet connection methods, see the “Connect to the
Internet” section in Chapter 3, “Next Steps.”
✎It might be easier to connect your modem to a telephone line
now and set up other Internet connections later, after you have
completed software setup.
Jacks for analog telephone lines vary by country.
■If you are connecting the modem to a telephone line in a
country where RJ-11 telephone jacks are standard, follow the
instructions in the “Connecting the Modem to an RJ-11 Jack”
section next in this chapter.
■If you are connecting the modem to a telephone line in
acountry where RJ-11 telephone jacks are not standard,
follow the instructions in the “Connecting the Modem with
an Adapter” section later in this chapter.
ÅWARNING: To reduce the risk of electric shock, disconnect the
modem from the telephone network before accessing an internal
compartment of the notebook. Internal compartments include the
memory compartment, the battery bay, and the hard drive bay.

Hardware Setup
Getting Started 1–5
Connecting the Modem to an RJ-11 Jack
To connect the modem to an analog telephone line that
has an RJ-11 telephone jack:
✎Telephone wall jacks and modem cables vary in appearance by
region and country.
1. Turn the notebook display-side up on a flat surface near
an RJ-11 telephone wall jack.
2. If your modem cable has noise suppression circuitry 1,
which prevents interference with TV and radio reception,
orient the circuitry end of the cable toward the notebook.
ÅTo avoid the risk of electric shock, fire, or damage to the
equipment, do not plug a modem cable into a network jack.
3. Plug the modem cable into the RJ-11 (modem) jack 2on the
notebook.
4. Plug the other end of the modem cable into the telephone wall
jack 3.