HP COMPAQ NC4200 User manual

Getting Started
HP Compaq Notebook Series
Document Part Number: 367187-001
March 2005
This guide explains how to set up your hardware and software
and begin using your notebook.
Enhanced for Accessibility.

© Copyright 2005 Hewlett-Packard Development Company, L.P.
Microsoft and Windows are U.S. registered trademarks of Microsoft
Corporation. Bluetooth is a trademark owned by its proprietor and used by
Hewlett-Packard Company under license.
The information contained herein is subject to change without notice. The
only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing
herein should be construed as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or omissions contained herein.
Getting Started
HP Compaq Notebook Series
First Edition March 2005
Reference Number: nc4200
Document Part Number: 367187-001

Getting Started iii
Contents
1 Hardware Setup
Step 1: Identify the Setup Hardware . . . . . . . . . . . . . . . . 1–2
Step 2: Insert the Battery Pack . . . . . . . . . . . . . . . . . . . . . 1–3
Step 3: Connect the Modem. . . . . . . . . . . . . . . . . . . . . . . 1–4
Connecting the Modem to an RJ-11 Jack . . . . . . . . . 1–5
Step 4: Connect the Notebook to External Power . . . . . . 1–7
Step 5: Open the Notebook . . . . . . . . . . . . . . . . . . . . . . . 1–8
Step 6: Turn On the Notebook . . . . . . . . . . . . . . . . . . . . . 1–9
2 Software Setup
Welcome to Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2
Select Your Regional Preferences . . . . . . . . . . . . . . . . . . 2–4
Accept the License Agreements. . . . . . . . . . . . . . . . . . . . 2–5
Name Your Notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–6
Register Online. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–7
Create User Accounts. . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8
Press the Finish Button. . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8
3 Next Steps
Enable or Disable TouchPad Tapping . . . . . . . . . . . . . . . 3–2
Protect Your Notebook . . . . . . . . . . . . . . . . . . . . . . . . . . 3–3
Protect the Notebook from Viruses . . . . . . . . . . . . . . 3–4
Protect Your System Files . . . . . . . . . . . . . . . . . . . . . 3–5
Protect Your Privacy . . . . . . . . . . . . . . . . . . . . . . . . . 3–6
Updating Software. . . . . . . . . . . . . . . . . . . . . . . . . . . 3–6
Protect the Notebook from Power Surges . . . . . . . . . 3–7

iv Getting Started
Contents
Use the Notebook Safely . . . . . . . . . . . . . . . . . . . . . . 3–8
Turn Off the Notebook Properly . . . . . . . . . . . . . . . . 3–9
Connect to the Internet . . . . . . . . . . . . . . . . . . . . . . 3–10
Access the User Guides . . . . . . . . . . . . . . . . . . . . . . . . . 3–13
4 Component ID
Keyboard Components. . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2
Front Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–3
Rear Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–3
Left-Side Components . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–4
Right-Side Components . . . . . . . . . . . . . . . . . . . . . . . . . . 4–4
Bottom Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–5
Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–6
A Troubleshooting
Quick Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . A–2
Power Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–2
Can the Notebook Not Be Turned On? . . . . . . . . . . . A–3
Is the Notebook Screen Blank? . . . . . . . . . . . . . . . . . A–4
Is Software Functioning Abnormally? . . . . . . . . . . . A–5
Is the Notebook Unresponsive?. . . . . . . . . . . . . . . . . A–6
Is the Notebook Overheating? . . . . . . . . . . . . . . . . . . A–6
Is an External Device Not Working?. . . . . . . . . . . . . A–7
Help and Support Center . . . . . . . . . . . . . . . . . . . . . . . . . A–8
Contact Customer Care . . . . . . . . . . . . . . . . . . . . . . . . . . A–9
Preparing to Call Customer Care. . . . . . . . . . . . . . . . A–9
Contacting Customer Care by E-mail
or Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–10
Taking the Notebook to a Service Partner. . . . . . . . A–10
B System Restore
Safeguarding Your Data. . . . . . . . . . . . . . . . . . . . . . . . . . B–2
Altiris Local Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . B–2
Setting System Restore Points . . . . . . . . . . . . . . . . . . . . . B–3

Contents
Getting Started v
Repairing or Reinstalling Applications . . . . . . . . . . . . . . B–4
Reinstalling Applications from Your Hard Drive . . . B–5
Reinstalling Applications from Discs . . . . . . . . . . . . B–5
Repairing the Operating System . . . . . . . . . . . . . . . . . . . B–6
Reinstalling the Operating System. . . . . . . . . . . . . . . . . . B–7
Reinstalling Device Drivers and Other Software. . . . . . . B–9
Updating Reinstalled Software . . . . . . . . . . . . . . . . . . . B–10
Index

Getting Started 1–1
1
Hardware Setup
During hardware setup, you will
1. Identify the hardware required for setup.
2. Insert the battery pack into the notebook, so the battery
can begin to charge as soon as the notebook is connected
to external power.
3. Connect the modem, so you will be able to register the
notebook and operating system during software setup.
4. Connect the notebook to external power.
5. Open the notebook.
6. Turn on the notebook.
When the notebook is turned on, you will be prompted to
begin software setup.
ÄCAUTION: To prevent file corruption and ensure that the correct drivers
are installed:
■Do not set up the notebook for the first time while the notebook is
docked in an optional Expansion Base. (The Expansion Base can
be used only with select models.)
■During the hardware and software setup procedures:
❏Do not unplug the notebook from external power.
❏Do not shut down the notebook or initiate standby
or hibernation.
❏Do connect your modem as instructed in “Step 3: Connect the
Modem” later in this chapter, but do not insert, remove,
connect, or disconnect any other device, cable, or cord.

1–2 Getting Started
Hardware Setup
Step 1: Identify the Setup Hardware
To set up the notebook for the first time, you need the notebook,
the AC adapter 1, the power cord 2, and the battery pack 3.
If you would like to use the modem to register your notebook and
operating system during software setup, you will also need the
modem cable 4.
If you are connecting the modem cable in a country where
RJ-11 telephone jacks are not standard, you will need the
modem adapter 5to connect the modem cable. (If you purchased
the notebook in a country where RJ-11 jacks are not standard, a
modem adapter specific to the country in which you purchased
the notebook is included with the notebook.)
✎Power cords, modem cables, and modem adapters vary in
appearance by region and country. Battery packs vary by model.

Hardware Setup
Getting Started 1–3
Step 2: Insert the Battery Pack
To insert the battery pack:
✎Battery packs vary by model.
1. Turn the notebook upside down.
2. Slide the battery pack 1into the battery bay until it is seated.
3. Press the battery pack 2into the battery bay until it clicks
into place.
ÄCAUTION: To prevent a lack of response when you turn on the
notebook at “Step 6: Turn On the Notebook,” make sure the battery
pack is firmly seated.

1–4 Getting Started
Hardware Setup
Step 3: Connect the Modem
To connect the modem so that you can register your notebook
and operating system during software setup:
■Follow the instructions in this section for connecting the
modem to an analog telephone line.
–or –
■Follow the instructions provided by your Internet service
provider to connect the notebook to the Internet through
aDSL (Digital Subscriber Line) modem, cable modem, or
network connection. For more information about these and
other Internet connection methods, see the “Connect to the
Internet” section in Chapter 3, “Next Steps.”
✎It might be easier to connect your modem to a telephone line
now and set up other Internet connections later, after you have
completed software setup.
Jacks for analog telephone lines vary by country.
■If you are connecting the modem to a telephone line in a
country where RJ-11 telephone jacks are standard, follow the
instructions in the “Connecting the Modem to an RJ-11 Jack”
section next in this chapter.
■If you are connecting the modem to a telephone line in
acountry where RJ-11 telephone jacks are not standard,
follow the instructions in the “Connecting the Modem with
an Adapter” section later in this chapter.
ÅWARNING: To reduce the risk of electric shock, disconnect the
modem from the telephone network before accessing an internal
compartment of the notebook. Internal compartments include the
memory compartment, the battery bay, and the hard drive bay.

Hardware Setup
Getting Started 1–5
Connecting the Modem to an RJ-11 Jack
To connect the modem to an analog telephone line that
has an RJ-11 telephone jack:
✎Telephone wall jacks and modem cables vary in appearance by
region and country.
1. Turn the notebook display-side up on a flat surface near
an RJ-11 telephone wall jack.
2. If your modem cable has noise suppression circuitry 1,
which prevents interference with TV and radio reception,
orient the circuitry end of the cable toward the notebook.
ÅTo avoid the risk of electric shock, fire, or damage to the
equipment, do not plug a modem cable into a network jack.
3. Plug the modem cable into the RJ-11 (modem) jack 2on the
notebook.
4. Plug the other end of the modem cable into the telephone wall
jack 3.

1–6 Getting Started
Hardware Setup
Connecting the Modem with an Adapter
To connect the modem to an analog telephone line that does not
have an RJ-11 telephone jack:
✎Modem cables, modem adapters, and telephone wall jacks vary in
appearance by region and country.
1. Turn the notebook display-side up on a flat surface near a
telephone wall jack.
2. If the modem cable has noise suppression circuitry 1, which
prevents interference with TV and radio reception, orient the
circuitry end of the cable toward the notebook.
3. Plug the modem cable into the RJ-11 (modem) jack 2on the
notebook.
4. Plug the modem cable into the country-specific modem
adapter 3.
5. Plug the country-specific modem adapter into the telephone
wall jack 4.

Hardware Setup
Getting Started 1–7
Step 4: Connect the Notebook to
External Power
To connect the notebook to external AC power:
✎Power cords and electrical outlets vary in appearance by region
and country.
1. Plug the AC adapter into the power connector 1.
2. Plug the power cord into the AC adapter 2, and then into
an AC outlet 3.
When the notebook receives AC power, the battery pack begins
to charge and the battery light 4(on the front of the notebook)
is turned on. When the battery pack is fully charged, the battery
light is turned off.
It is recommended that you leave the notebook connected
to external power until the battery pack is fully charged and the
battery light is turned off. (A partially charged new battery pack
can run the notebook after software setup is complete, but battery
charge displays will not be accurate until the new battery pack
has been fully charged.)

1–8 Getting Started
Hardware Setup
Step 5: Open the Notebook
To open the notebook:
1. Press the display release button 1to open the display.
2. Raise the display 2.

Hardware Setup
Getting Started 1–9
Step 6: Turn On the Notebook
ÄCAUTION: To prevent a lack of response when you turn on the
notebook, make sure the battery pack is firmly seated.
To turn on the notebook:
»Slide the power switch 1toward the front of the notebook.
The power/standby light 2is turned on, and you are
prompted to begin software setup.
✎The power/standby light is visible when the notebook is open or
closed.

Getting Started 2–1
2
Software Setup
During software setup you can
■Select regional preferences.
■Accept license agreements.
■Name your notebook.
■Register online.
■Create user accounts.
If you prefer not to register your notebook during software setup,
you can do so at any time after software setup is complete. You
can also change or add any settings you select or skip during the
setup process. Although you can register and set preferences
later, it is usually easier and faster to complete these tasks during
software setup.
Software setup begins when you respond to the setup prompt
on the notebook screen.
ÄCAUTION: If you are prompted to select an operating system
language before a window called Welcome to Microsoft
Windows is displayed, choose carefully. On some models, the
languages that you do not choose are deleted from the system and
cannot be restored during software setup.
■After you respond to the setup prompt, you must complete
the entire setup process without interruption. Setup time
varies.
■During software setup, it is normal for some notebook
models to pause occasionally for several minutes. These
normal pauses are indicated by an hourglass icon.

2–2 Getting Started
Software Setup
Welcome to Windows
The first window in software setup is Welcome to Microsoft
Windows. This window welcomes you to your Microsoft®
Windows® operating system and introduces you to software
setup navigation:
■To display additional information about the text in any setup
window:
Select the question mark icon in the lower-right section of the
window or press the f1 key on your keyboard.
■To continue to the next window:
Select the Next button in the lower-right corner of the
window.
■To return to the previous window:
Select the Back button in the lower-left corner of the window.
(This button is unavailable on the first window, Welcome
to Microsoft Windows.)
■To skip a window without entering a preference:
Select the Skip button in the lower-right corner of the
window. (This button is unavailable on the first and some
succeeding windows.)

Software Setup
Getting Started 2–3
To navigate in a window, slide your finger on the TouchPad 1in
the direction that you want to move the cursor. To select an item,
move the cursor over the item, and then press the left TouchPad
button 2.

2–4 Getting Started
Software Setup
Select Your Regional Preferences
The next 2 windows prompt you to confirm or select regional
preferences. Regional preferences are preset for the country in
which you purchased the notebook.
■Dates and currency window—The operating system will use
the region and language preferences you confirm or select in
the How should dates and currency appear? window to
format dates and currency.
Notice that some languages have regional versions. The
versions are shown in parentheses after the language name.
■Time zone window—The operating system will use the time
zone you confirm or select in the What time zone are you
in? window to set the notebook clock.
Notice that you can select a check box to set the notebook
clock to adjust to daylight saving time.

Software Setup
Getting Started 2–5
Accept the License Agreements
In the End-User License Agreement window, you must accept
both the Microsoft End-User License Agreement and the
HP Software Product License Agreement to continue with
software setup.
■To accept both agreements:
Select Yes, I accept them, and then select Next.
■To decline both agreements:
Select No, I don’t accept them, and then select Next.
If you decline both agreements, you will not be permitted
to use the installed software. On the following screen you
will be offered only 2 options: You can choose Back to
return to the End-User License Agreement window or
choose Shutdown to turn off the notebook. When you start
the notebook after selecting Shutdown, the Welcome to
Windows window is displayed and you must again begin
software setup.

2–6 Getting Started
Software Setup
Name Your Notebook
If you plan to include your notebook on a home network,
your notebook must have a unique name. In the What’s your
computer’s name? window, you can retain the default name
shown in the Computer name text field or choose another name.
For example, you might want to base your notebook name on
aperson’s name, “David,” or a location, “Familyroom.” In order
for your notebook name to be displayed on a network, the name
■Must be no longer than 15 characters.
■Must include only numerals (0-9), letters (A-Z and a-z),
and hyphens.
■Cannot include spaces.
If you like, you can also enter a description of your notebook. The
description may contain more characters than the notebook name,
as well as spaces and special characters. For example, you could
describe your notebook as “David’s game machine.”