HP Pavilion 14 Manual

HP Pavilion 14 Laptop PC
Maintenance and Service Guide
IMPORTANT! This document is intended for
HP authorized service providers only.

© Copyright 2018 HP Development Company,
L.P.
Bluetooth is a trademark owned by its
proprietor and used by HP Inc. under license.
Intel, core, and Pentium are trademarks of Intel
Corporation in the U.S. and other countries.
Microsoft and Windows are U.S. registered
trademarks of the Microsoft group of
companies.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in the
express warranty statements accompanying
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable for
technical or editorial errors or omissions
contained herein.
First Edition: April 2018
Document Part Number: L19707-001
Product notice
This guide describes features that are common
to most models. Some features may not be
available on your computer.
Not all features are available in all editions of
Windows. This computer may require upgraded
and/or separately purchased hardware, drivers
and/or software to take full advantage of
Windows functionality. Go to
http://www.microsoft.com for details.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to be
bound by the terms of the HP End User License
Agreement (EULA). If you do not accept these
license terms, your sole remedy is to return the
entire unused product (hardware and software)
within 14 days for a refund subject to the
refund policy of your place of purchase.
For any further information or to request a full
refund of the computer, please contact your
local point of sale (the seller).

Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the
device directly on your lap or obstruct the device air vents. Use the device only on a hard, at surface. Do not
allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or
clothing, to block airow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as
pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible
surface temperature limits dened by the International Standard for Safety of Information Technology
Equipment (IEC 60950-1).
iii

iv Safety warning notice

Table of contents
1 Product description ....................................................................................................................................... 1
2 Getting to know your computer ...................................................................................................................... 7
Right side ............................................................................................................................................................... 7
Left side ................................................................................................................................................................. 9
Display ................................................................................................................................................................. 10
Keyboard area ...................................................................................................................................................... 12
TouchPad ........................................................................................................................................... 12
Lights ................................................................................................................................................. 13
Button, speakers, and vent ............................................................................................................... 14
Special keys ....................................................................................................................................... 15
Action keys ........................................................................................................................................ 16
Bottom ................................................................................................................................................................. 17
Labels ................................................................................................................................................................... 18
3 Illustrated parts catalog .............................................................................................................................. 19
Computer components ........................................................................................................................................ 19
Display assembly components ............................................................................................................................ 23
Mass storage devices ........................................................................................................................................... 25
Cables ................................................................................................................................................................... 26
Miscellaneous parts ............................................................................................................................................. 27
4 Removal and replacement procedures preliminary requirements .................................................................... 29
Tools required ...................................................................................................................................................... 29
Service considerations ......................................................................................................................................... 29
Plastic parts ....................................................................................................................................... 29
Cables and connectors ...................................................................................................................... 29
Drive handling ................................................................................................................................... 30
Grounding guidelines ........................................................................................................................................... 30
Electrostatic discharge damage ........................................................................................................ 30
Packaging and transporting guidelines .......................................................................... 31
Workstation guidelines ................................................................................ 31
5 Removal and replacement procedures for Authorized Service Provider parts ................................................... 33
Component replacement procedures .................................................................................................................. 33
Bottom cover ..................................................................................................................................... 33
v

RJ-45 cover ........................................................................................................................................ 35
Battery ............................................................................................................................................... 36
Display assembly ............................................................................................................................... 37
Hard drive .......................................................................................................................................... 47
WLAN module .................................................................................................................................... 49
Solid-state drive ................................................................................................................................ 51
Optane memory module ................................................................................................................... 52
Memory module ................................................................................................................................ 53
Card reader board .............................................................................................................................. 55
TouchPad ........................................................................................................................................... 56
Lock bracket ...................................................................................................................................... 58
USB/audio board ................................................................................................................................ 59
Fingerprint reader assembly ............................................................................................................. 60
Fan ..................................................................................................................................................... 61
Heat sink ............................................................................................................................................ 63
System board .................................................................................................................................... 66
Speakers ............................................................................................................................................ 69
Power connector cable ...................................................................................................................... 70
Top cover with keyboard ................................................................................................................... 71
6 Using Setup Utility (BIOS) ............................................................................................................................. 73
Starting Setup Utility (BIOS) ................................................................................................................................ 73
Updating Setup Utility (BIOS) .............................................................................................................................. 73
Determining the BIOS version ........................................................................................................... 73
Downloading a BIOS update .............................................................................................................. 74
7 Backing up, restoring, and recovering ........................................................................................................... 75
Creating recovery media and backups ................................................................................................................ 75
Creating HP Recovery media (select products only) ......................................................................... 75
Using Windows tools ........................................................................................................................................... 76
Restore and recovery ........................................................................................................................................... 77
Recovering using HP Recovery Manager ........................................................................................... 77
What you need to know before you get started ............................................................. 77
Using the HP Recovery partition (select products only) ................................................. 78
Using HP Recovery media to recover .............................................................................. 78
Changing the computer boot order ................................................................................ 79
Removing the HP Recovery partition (select products only) ......................................... 80
8 Using HP PC Hardware Diagnostics ................................................................................................................ 81
Using HP PC Hardware Diagnostics Windows ..................................................................................................... 81
vi

Downloading HP PC Hardware Diagnostics Windows ....................................................................... 81
Downloading the latest HP PC Hardware Diagnostics Windows version ....................... 82
Downloading HP Hardware Diagnostics Windows by product name or number
(select products only) ..................................................................................................... 82
Installing HP PC Hardware Diagnostics Windows ............................................................................. 82
Using HP PC Hardware Diagnostics UEFI ............................................................................................................. 82
Starting HP PC Hardware Diagnostics UEFI ....................................................................................... 83
Downloading HP PC Hardware Diagnostics UEFI to a USB ash drive .............................................. 83
Downloading the latest HP PC Hardware Diagnostics UEFI version .............................. 83
Downloading HP PC Hardware Diagnostics UEFI by product name or number
(select products only) ..................................................................................................... 83
Using Remote HP PC Hardware Diagnostics UEFI settings (select products only) ............................................. 84
Downloading Remote HP PC Hardware Diagnostics UEFI ................................................................. 84
Downloading the latest Remote HP PC Hardware Diagnostics UEFI version ................. 84
Downloading Remote HP PC Hardware Diagnostics UEFI by product name or
number ............................................................................................................................ 84
Customizing Remote HP PC Hardware Diagnostics UEFI settings .................................................... 84
9 Specications .............................................................................................................................................. 87
Computer specications ...................................................................................................................................... 87
35.6-cm (14.0-in) display specications ............................................................................................................. 88
Hard drive specications ..................................................................................................................................... 88
M.2 solid-state drive specications .................................................................................................................... 89
10 Power cord set requirements ...................................................................................................................... 91
Requirements for all countries ............................................................................................................................ 91
Requirements for specic countries and regions ................................................................................................ 92
11 Recycling .................................................................................................................................................. 95
Index ............................................................................................................................................................. 97
vii

viii

1 Product description
Category Description 7th gen
processors
8th generation Intel® Core™ processors
UMA Dis UMA Dis 2 GB
(MX130)
Dis 2 GB
(MX150)
Dis 4 GB
(MX 130)
Dis 4 GB
(MX 150)
Product Name HP Pavilion 14 Laptop PC
* Model numbers: 14-ce000 – 14-ce099
√ √ √ √ √ √ √
Processors 8th generation Intel® Core™ processors: √ √ √ √ √
i7-8550U 1.80-GHz (SC turbo up to 4.00-
GHz) quad core processor (8.0-MB L3 cache,
15 W)
√ √ √ √ √
i5-8250U 1.60-GHz (SC turbo up to 3.40-
GHz) quad core processor (6.0-MB L3 cache,
15 W)
√ √ √ √
i3-8130U 2.20-GHz (SC turbo up to 3.40-
GHz) dual core processor (4.0-MB L3 cache,
15 W)
√
7th generation Intel Core processors: √ √
i7-7500U 2.70-GHz (SC turbo up to 3.50-
GHz) dual core processor (4.0-MB L3 cache,
15 W)
√
7th generation Intel Pentium™ processor: √
4415U 2.3-GHz dual core processor (2.0-MB
L3 cache, 15 W)
√
Chipset Integrated with soldered-on-circuit (SoC) √ √ √ √ √ √ √
Graphics Support for HD decode, DX12, and high-
denition multimedia interface (HDMI)
√ √ √ √ √ √ √
Supports Optimus √ √ √ √ √ √ √
Supports GPS (GPU Performance Scaling)" √ √ √ √ √ √ √
Internal graphics: √ √ √ √ √ √ √
Intel UHD Graphics 620 √ √ √ √ √
Intel HD Graphics 620 √ √
Intel HD Graphics 610 √
Hybrid graphics:
NVIDIA GeForce MX150 with up to 4096-MB
of discrete video memory
√
NVIDIA GeForce MX130 with up to 4096-MB
of discrete video memory
√
1

Category Description 7th gen
processors
8th generation Intel® Core™ processors
UMA Dis UMA Dis 2 GB
(MX130)
Dis 2 GB
(MX150)
Dis 4 GB
(MX 130)
Dis 4 GB
(MX 150)
NVIDIA GeForce MX150 with up to 2048-MB
of discrete video memory
√
Panel 14.0-in, white light-emitting (WLED), eDP,
220 nits, 16:9 ultra wide aspect ratio,
narrow bezel:
√ √ √ √ √ √ √
High-denition (HD) (1366×768),
BrightView, SVA, slim-at (3.6 mm)
√ √ √ √ √ √ √
HD (1366×768), anti glare, SVA, slim-at
(3.6 mm)
√ √ √ √ √ √ √
Full high-denition (FHD) (1920×1080),
BrightView, UWVA, slim-at (3.0 mm)
√ √ √ √ √ √ √
Full high-denition (FHD) (1920×1080), anti
glare, UWVA, slim-at (3.0 mm)
√ √ √ √ √ √ √
Memory One SODIMM memory module slot, non-
customer-accessible/non-upgradable
√ √ √ √ √ √ √
Supports up to 16-GB of system memory √ √ √ √ √ √ √
DDR4-2133 single channel support
(DDR4-2666 bridged to DDR4-2400,
DDR4-2400 downgraded to DDR4-2133)
√ √
DDR4-2400 single channel support
(DDR4-2666 bridged to DDR4-2400)
√ √ √ √ √
Supports the following congurations: √ √ √ √ √ √ √
●16384 MB (16384 MB × 1) √ √ √ √ √ √ √
●8192 MB (8192 MB × 1) √ √ √ √ √ √ √
●4096 MB (4096 MB × 1) √ √ √ √ √ √ √
Storage Support for all 7.2 mm/9.5 mm, SATA, 2.5-
inch hard drives:
√ √ √ √ √ √ √
Support for solid-state drive + hard drive √ √ √ √ √ √ √
Support for M.2 SATA/PCIe solid-state drive √ √ √ √ √ √ √
Accelerometer/Hard drive protection support √ √ √ √ √ √ √
Single hard drive congurations: √ √ √ √ √ √ √
1-TB, 5400-rpm, 7.2 mm √ √ √ √ √ √ √
500-GB, 5400-rpm, 7.0 mm √ √ √ √ √ √ √
Dual storage congurations: √ √ √ √ √ √ √
256-GB, PCIe, value, solid-state drive + 1-TB
hard drive
√ √ √ √ √ √ √
256-GB, SATA, TLC, solid-state drive + 1-TB
hard drive
√ √ √ √ √ √ √
2 Chapter 1 Product description

Category Description 7th gen
processors
8th generation Intel® Core™ processors
UMA Dis UMA Dis 2 GB
(MX130)
Dis 2 GB
(MX150)
Dis 4 GB
(MX 130)
Dis 4 GB
(MX 150)
128-GB, SATA, TLC, solid-state drive + 1-TB
hard drive
√ √ √ √ √ √ √
128-GB, SATA, TLC, solid-state drive + 500-
GB hard drive
√ √ √ √ √ √ √
M.2 SATA-3, TLC, solid-state drive: √ √ √ √ √ √ √
256-GB √ √ √ √ √ √ √
128-GB √ √ √ √ √ √ √
M.2, PCIe, NVMe, value, solid-state drive: √ √ √ √ √ √ √
512-GB √ √ √ √ √ √ √
256-GB √ √ √ √ √ √ √
Intel Optane (3D Xpoint) Solution, PCIe,
Gen3x2, M.2, solid-state drive:
√ √ √ √ √ √ √
16 GB (Optane memory module) + 1 TB,
5400 rpm, 7.2mm hard drive
√ √ √ √ √ √ √
Optical drive
(external)
9.0 mm tray load, SATA, xed (not modular) √ √ √ √ √ √ √
DVD+/-RW DL SuperMulti √ √ √ √ √ √ √
Camera HP Wide Vision FHD infrared camera with
indicator light and 2 infrared lights, USB 2.0,
FHD hybrid BSI sensor, f2.2, WDR, 88° wide
eld of vision
√ √ √ √ √ √ √
1080p by 30 frames per second √ √ √ √ √ √ √
Supports Windows Hello √ √ √ √ √ √ √
Dual array Digital Microphones with
appropriate software - beam forming, echo
cancellation, noise suppression
√ √ √ √ √ √ √
HP Wide Vision HD camera with indicator
light, USB 2.0, HD BSI sensor, f2.0, WDR, 88°
wide eld of vision
√ √ √ √ √ √ √
720p by 30 frames per second √ √ √ √ √ √ √
Dual array Digital Microphones w/
appropriate software - beam forming, echo
cancellation, noise suppression
√ √ √ √ √ √ √
Audio Audio brand: B&O Play √ √ √ √ √ √ √
Audio control panel: B&O Play Audio Control √ √ √ √ √ √ √
Supports HP Audio Boost √ √ √ √ √ √ √
Dual speakers √ √ √ √ √ √ √
Ethernet Integrated 10/100/1000 NIC √ √ √ √ √ √ √
Sensor Accelerometer √ √ √ √ √ √ √
3

Category Description 7th gen
processors
8th generation Intel® Core™ processors
UMA Dis UMA Dis 2 GB
(MX130)
Dis 2 GB
(MX150)
Dis 4 GB
(MX 130)
Dis 4 GB
(MX 150)
Wireless Compatible with Miracast-certied devices √ √ √ √ √ √ √
WiFi SAR enabled in BIOS √ √ √ √ √ √ √
Turbo WLAN SVTP √ √ √ √ √ √ √
Integrated wireless options with dual
antennas (M.2/PCIe):
√ √ √ √ √ √ √
●Intel Dual band wireless-AC 3168
802.11AC 1x1 WiFi + Bluetooth 4.2
Combo Adaptor (non-vPro)
√ √ √ √ √ √ √
●Intel Dual Band Wireless-AC 7265
802.11 AC 2x2 WiFi + Bluetooth 4.2
Combo Adapter (non-vPro)
√ √ √ √ √ √ √
●Realtek RTL8822BE 802.11 ac 2x2 WiFi
+ Bluetooth 4.2 Combo Adapter (MU-
MIMO supported)
√ √ √ √ √ √ √
Integrated wireless options with single
antenna (M.2/PCIe):
√ √ √ √ √ √ √
●Realtek RTL8723DE 802.11 bgn 1x1
WiFi + Bluetooth 4.2 Combo Adapter
√ √ √ √ √ √ √
●Realtek RTL8821CE 802.11 ac 1x1 WiFi
+ Bluetooth 4.2 Combo Adapter (MU-
MIMO supported)
√ √ √ √ √ √ √
External
media cards
HP Multi-Format Digital Media Card Reader √ √ √ √ √ √ √
Supports SD/SDHC/SDXC √ √ √ √ √ √ √
Push-push insertion/removal √ √ √ √ √ √ √
Internal card
expansion
One M.2 slot for solid-state drive √ √ √ √ √ √ √
One M.2 slot for WLAN √ √ √ √ √ √ √
Ports AC Smart Pin adapter plug √ √ √ √ √ √ √
Audio-out (headphone)/audio-in
(microphone) combo jack
√ √ √ √ √ √ √
HDMI v1.4 supporting up to 1920×1080 @
60Hz
√ √ √ √ √ √ √
RJ-45/Ethernet √ √ √ √ √ √ √
Hot plug/unplug and auto detect for correct
output to wide-aspect vs standard aspect
video (auto adjust panel resolution to t
embedded panel and external monitor
connected)
√ √ √ √ √ √ √
USB 3.0 ports (2, left side) √ √ √ √ √ √ √
USB Type-C port; USB 3.1 Gen 1 (right side);
supports data transfer
√ √ √ √ √ √ √
4 Chapter 1 Product description

Category Description 7th gen
processors
8th generation Intel® Core™ processors
UMA Dis UMA Dis 2 GB
(MX130)
Dis 2 GB
(MX150)
Dis 4 GB
(MX 130)
Dis 4 GB
(MX 150)
Keyboard/
TouchPad
Keyboard: √ √ √ √ √ √ √
Full-sized, backlit, two coat paint, island-
style keyboard
√ √ √ √ √ √ √
Full-sized, three-coat paint, backlit, island-
style keyboard
√ √ √ √ √ √ √
TouchPad: √ √ √ √ √ √ √
Image sensor √ √ √ √ √ √ √
MultiTouch gestures enabled √ √ √ √ √ √ √
Support for Modern TrackPad gestures √ √ √ √ √ √ √
Taps enabled as default √ √ √ √ √ √ √
Power
requirements
Battery: √ √ √ √ √ √ √
3-cell, 41-WHr, 3549 mAh, prismatic/
polymer battery
√ √ √ √ √ √ √
Supports battery life enhancement √ √ √ √ √ √ √
Supports battery fast charge √ √ √ √ √ √ √
AC adapter: √ √ √ √ √ √ √
65-W HP Smart AC adapter (EM) with power
cord
√ √ √ √ √ √ √
65-W HP Smart AC adapter with power cord √ √ √ √ √ √
45-W HP Smart AC adapter with power cord √
Power cord: √ √ √ √ √ √ √
1.0 m conventional power cord with a C5
connector
√ √ √ √ √ √ √
Security Kensington Security Lock √ √ √ √ √ √ √
Support for Trusted Platform Module (TPM)
2.0
√ √ √ √ √ √ √
U2F (Universal 2nd Factor Authentication) √ √ √ √ √ √ √
Fingerprint reader √ √ √ √ √ √ √
Operating
system
FreeDOS 2.0 √ √ √ √ √ √ √
Windows 10 Home 64 √ √ √ √ √ √ √
Windows 10 Home 64 Chinese Market CPPP √ √ √ √ √ √ √
Windows 10 Home 64 High-End Chinese
Market CPPP
√ √ √ √ √ √ √
Windows 10 Home 64 Plus √ √ √ √ √ √ √
Windows 10 Home 64 Plus Single Language √ √ √ √ √ √ √
5

Category Description 7th gen
processors
8th generation Intel® Core™ processors
UMA Dis UMA Dis 2 GB
(MX130)
Dis 2 GB
(MX150)
Dis 4 GB
(MX 130)
Dis 4 GB
(MX 150)
Windows 10 Home 64 Plus Single Language
APAC EM PPP
√ √ √ √ √ √ √
Windows 10 Home 64 Plus Single Language
India Market PPP
√ √ √ √ √ √ √
Windows 10 Home 64 Plus Single Language
Indonesia Market PPP
√ √ √ √ √ √ √
Windows 10 Home 64 Plus Web/Kiosk √ √ √ √ √ √ √
Windows 10 Home 64 Single Language √ √ √ √ √ √ √
Windows 10 Home 64 Single Language APAC
EM PPP
√ √ √ √ √ √ √
Windows 10 Home 64 Single Language India
Market PPP
√ √ √ √ √ √ √
Windows 10 Home 64 Single Language
Indonesia Market PPP
√ √ √ √ √ √ √
Windows 10 Home 64 Single Language Value
APAC EM PPP
√ √ √ √ √ √ √
Windows 10 Home 64 Single Language Value
India Market PPP
√ √ √ √ √ √ √
Windows 10 Home 64 Single Language Value
Indonesia Market PPP
√ √ √ √ √ √ √
Windows 10 Home 64 Value Notebook Single
Language SEAP
√ √ √ √ √ √ √
Windows 10 Home 64 Value Notebook Single
Language select GEO
√ √ √ √ √ √ √
Windows 10 Home 64 Web/Kiosk √ √ √ √ √ √ √
Windows 10 Pro 64 √ √ √ √ √ √ √
Windows 10 Pro 64 Chinese Market √ √ √ √ √ √ √
Serviceability End user replaceable parts: √ √ √ √ √ √ √
AC adapter √ √ √ √ √ √ √
6 Chapter 1 Product description

2 Getting to know your computer
Your computer features top-rated components. This chapter provides details about your components, where
they’re located, and how they work.
Right side
NOTE: Refer to the illustration that most closely matches your computer.
Component Description
(1) Fingerprint reader (select products only) Allows a ngerprint logon to Windows, instead of a password
logon.
▲To use the ngerprint reader, swipe your nger across the
reader.
(2) Drive light ●Blinking white: The hard drive is being accessed.
●Amber: HP 3D DriveGuard has temporarily parked the hard
drive.
(3) USB Type-C port Connects a USB device such as a a cell phone, camera, activity
tracker, or smartwatch, and provides data transfer.
NOTE: Cables and/or adapters (purchased separately) may be
required.
(4) HDMI port Connects an optional video or audio device, such as a high-
denition television, any compatible digital or audio component,
or a high-speed High-Denition Multimedia Interface (HDMI)
device.
(5) RJ-45 (network) jack/status lights Connects a network cable.
●White: The network is connected.
●Amber: Activity is occurring on the network.
(6) AC adapter and battery light ●White: The AC adapter is connected and the battery is fully
charged.
●Blinking white: The AC adapter is disconnected and the
battery has reached a low battery level.
Right side 7

Component Description
●Amber: The AC adapter is connected and the battery is
charging.
●O: The battery is not charging.
(7) Power connector Connects an AC adapter.
Component Description
(1) Drive light ●Blinking white: The hard drive is being accessed.
●Amber: HP 3D DriveGuard has temporarily parked the hard
drive.
(2) USB Type-C port Connects a USB device such as a cell phone, camera, activity
tracker, or smartwatch and provides data transfer.
NOTE: Cables and/or adapters (purchased separately) may be
required.
(3) HDMI port Connects an optional video or audio device, such as a high-
denition television, any compatible digital or audio component,
or a high-speed High-Denition Multimedia Interface (HDMI)
device.
(4) RJ-45 (network) jack/status lights Connects a network cable.
●White: The network is connected.
●Amber: Activity is occurring on the network.
(5) AC adapter and battery light ●White: The AC adapter is connected and the battery is fully
charged.
●Blinking white: The AC adapter is disconnected and the
battery has reached a low battery level.
(6) Power connector Connects an AC adapter.
8 Chapter 2 Getting to know your computer

Left side
Component Description
(1) USB SuperSpeed ports (2) Connect a USB device, such as a cell phone, camera, activity
tracker, or smartwatch, and provide high-speed data transfer.
(2) Audio–out (headphone)/Audio-in (microphone)
combo jack
Connects optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable. Also connects an
optional headset microphone. This jack does not support
optional standalone microphones.
WARNING! To reduce the risk of personal injury, adjust the
volume before putting on headphones, earbuds, or a headset.
For additional safety information, see the Regulatory, Safety,
and Environmental Notices.
To access this guide:
▲Select the Start button, select HP Help and Support, and
then select HP Documentation.
NOTE: When a device is connected to the jack, the computer
speakers are disabled.
(3) Security cable slot Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a deterrent, but
it may not prevent the computer from being mishandled or
stolen.
(4) Memory card reader Reads optional memory cards that enable you to store, manage,
share, or access information.
To insert a card:
1. Hold the card label-side up, with connectors facing the
computer.
2. Insert the card into the memory card reader, and then
press in on the card until it is rmly seated.
To remove a card:
▲Press in on the card, and then remove it from the memory
card reader.
Left side 9

Display
NOTE: Refer to the illustration that most closely matches your computer.
Component Description
(1) WLAN antennas (1 or 2, depending on computer)* Send and receive wireless signals to communicate with wireless local
area networks (WLANs).
NOTE: If your computer has a single antenna, it is located on the
left side.
(2) Internal microphones (2) Record sound.
(3) Camera light On: The cameras is in use.
(4) Camera(s) Allows you to video chat, record video, and record still images. Some
cameras also allow a facial recognition logon to Windows, instead of
a password logon.
NOTE: Camera functions vary depending on the camera hardware
and software installed on your product.
*The antennas are not visible from the outside of the computer, and antenna location varies. For optimal transmission, keep the areas
immediately around the antennas free from obstructions.
For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or
region.
To access this guide:
1. Type support in the taskbar search box, and then select the HP Support Assistant app.
‒ or –
Click the question mark icon in the taskbar.
2. Select My notebook, select the Specications tab, and then select User Guides.
10 Chapter 2 Getting to know your computer

Component Description
(1) WLAN antennas (1 or 2 depending on computer)* Send and receive wireless signals to communicate with wireless local
area networks (WLANs).
NOTE: If your computer has a single antenna, it is located on the
left side.
(2) Internal microphones Record sound.
(3) Camera light(s) On: One or more cameras are in use.
(4) Camera(s) Allows you to video chat, record video, and record still images. Some
cameras also allow a facial recognition logon to Windows, instead of
a password logon.
NOTE: Camera functions vary depending on the camera hardware
and software installed on your product.
*The antennas are not visible from the outside of the computer, and antenna location varies. For optimal transmission, keep the areas
immediately around the antennas free from obstructions.
For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or
region.
To access this guide:
1. Type support in the taskbar search box, and then select the HP Support Assistant app.
‒ or –
Click the question mark icon in the taskbar.
2. Select My notebook, select the Specications tab, and then select User Guides.
Display 11

Keyboard area
TouchPad
Component Description
(1) TouchPad zone Reads your nger gestures to move the pointer or activate items
on the screen.
(2) Left TouchPad button Functions like the left button on an external mouse.
(3) Right TouchPad button Functions like the right button on an external mouse.
12 Chapter 2 Getting to know your computer