HP EliteBook x360 1040 G5 Manual

Maintenance and Service Guide
SUMMARY
This guide provides maintenance information about such topics as spare parts, removal and replacement of
parts, security, and backing up.

Legal information
Copyright 2023 HP Development Company,
L.P.
AMD is a trademark of Advanced Micro
Devices, Inc. Bluetooth is a trademark owned
by its proprietor and used by HP Inc. under
license. Chrome is a trademark of Google
LLC. The terms HDMI, HDMI High-Definition
Multimedia Interface, and the HDMI Logo
are trademarks or registered trademarks
of HDMI Licensing Administrator, Inc. Intel,
Core, Thunderbolt, and vPro are trademarks
of Intel Corporation or its subsidiaries in
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a registered trademark of NVM Express.
PCIe is a US registered trademark and/or
service mark of PCI-SIG. microSD is a
trademark or registered trademark of SD-3C
LLC. USB Type-C and USB-C are registered
trademarks of USB Implementers Forum.
DisplayPort™ and the DisplayPort™ logo are
trademarks owned by the Video Electronics
Standards Association (VESA®) in the United
States and other countries. Wi-Fi is a
registered trademark of Wi-Fi Alliance.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: March 2023
Document Part Number: N42047-001
Product notice
This guide describes features that are
common to most models. Some features
may not be available on your computer.
Not all features are available in all
editions or versions of Windows. Systems
may require upgraded and/or separately
purchased hardware, drivers, software
or BIOS update to take full advantage
of Windows functionality. Windows is
automatically updated, which is always
enabled. High-speed internet and Microsoft
account required. ISP fees may apply and
additional requirements may apply over time
for updates. See http://www.microsoft.com.
If your product ships with Windows in S
Mode: Windows in S Mode works exclusively
with apps from the Microsoft Store within
Windows. Certain default settings, features,
and apps cannot be changed. Some
accessories and apps that are compatible
with Windows may not work (including some
antivirus, PDF writers, driver utilities, and
accessibility apps), and performance may
vary, even if you switch out of S Mode. If you
switch to Windows, you cannot switch back
to S Mode. Learn more at Windows.com/
SmodeFAQ.
To access the latest user guides, go to
http://www.hp.com/support, and follow the
instructions to find your product. Then select
Manuals.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree
to be bound by the terms of the HP End
User License Agreement (EULA). If you
do not accept these license terms, your
sole remedy is to return the entire unused
product (hardware and software) within 14
days for a full refund subject to the refund
policy of your seller.
For any further information or to request
a full refund of the price of the computer,
please contact your seller.

Table of contents
1 Product description............................................................................................................................................................................................................................. 1
2 Components........................................................................................................................................................................................................................................... 5
Locating hardware ....................................................................................................................................................................................................................... 5
Locating software......................................................................................................................................................................................................................... 5
Right........................................................................................................................................................................................................................................................ 5
Left...........................................................................................................................................................................................................................................................6
Display ...................................................................................................................................................................................................................................................7
Low blue light mode (select products only).....................................................................................................................................................8
Keyboard area................................................................................................................................................................................................................................. 9
Touchpad .................................................................................................................................................................................................................................9
Touchpad settings .................................................................................................................................................................................................9
Adjusting touchpad settings...............................................................................................................................................................9
Turning on the touchpad ........................................................................................................................................................................9
Touchpad components ....................................................................................................................................................................................10
Lights ........................................................................................................................................................................................................................................10
Button and fingerprint reader ................................................................................................................................................................................. 11
Special keys.........................................................................................................................................................................................................................13
Bottom..................................................................................................................................................................................................................................... 14
Rear ......................................................................................................................................................................................................................................................15
Labels ..................................................................................................................................................................................................................................................15
3 Illustrated parts catalog ...............................................................................................................................................................................................................17
Computer major components............................................................................................................................................................................................17
Mass storage devices.............................................................................................................................................................................................................24
Cables.................................................................................................................................................................................................................................................24
Miscellaneous parts................................................................................................................................................................................................................ 25
4 Removal and replacement procedures preliminary requirements.............................................................................................................30
Tools required ...............................................................................................................................................................................................................................30
Service considerations.........................................................................................................................................................................................................30
Plastic parts........................................................................................................................................................................................................................30
Cables and connectors..............................................................................................................................................................................................30
Drive handling ...................................................................................................................................................................................................................30
iii

Electrostatic discharge information.............................................................................................................................................................................31
Generating static electricity....................................................................................................................................................................................31
Preventing electrostatic damage to equipment...................................................................................................................................... 32
Personal grounding methods and equipment........................................................................................................................................... 32
Grounding the work area...........................................................................................................................................................................................33
Recommended materials and equipment....................................................................................................................................................33
Cleaning your computer....................................................................................................................................................................................................... 34
Enabling HP Easy Clean (select products only)........................................................................................................................................ 34
Removing dirt and debris from your computer.........................................................................................................................................34
Cleaning your computer with a disinfectant...............................................................................................................................................35
Caring for wood veneer (select products only) ........................................................................................................................................36
Packaging and transporting guidelines.....................................................................................................................................................................36
Accessing support information .......................................................................................................................................................................................37
5 Removal and replacement procedures for authorized service provider parts.................................................................................39
Component replacement procedures ....................................................................................................................................................................... 39
Preparation for disassembly..................................................................................................................................................................................39
Bottom cover .....................................................................................................................................................................................................................39
Battery..................................................................................................................................................................................................................................... 41
WWAN module.................................................................................................................................................................................................................. 42
WLAN module....................................................................................................................................................................................................................44
Speakers............................................................................................................................................................................................................................... 45
Solid-state drive...............................................................................................................................................................................................................46
Audio jack.............................................................................................................................................................................................................................48
Connector board cable..............................................................................................................................................................................................48
Connector board.............................................................................................................................................................................................................49
Fan.............................................................................................................................................................................................................................................50
Display assembly............................................................................................................................................................................................................. 51
System board ....................................................................................................................................................................................................................54
Heat sink ...............................................................................................................................................................................................................................58
Fingerprint reader.......................................................................................................................................................................................................... 59
Fingerprint reader cable............................................................................................................................................................................................. 61
RTC battery .......................................................................................................................................................................................................................... 61
NFC module cable..........................................................................................................................................................................................................62
NFC module ........................................................................................................................................................................................................................63
Touchpad cable................................................................................................................................................................................................................64
Touchpad ..............................................................................................................................................................................................................................65
Card reader cable ..........................................................................................................................................................................................................66
Card reader..........................................................................................................................................................................................................................67
Top cover with keyboard............................................................................................................................................................................................68
6 Computer Setup (BIOS), TPM, and HP Sure Start .....................................................................................................................................................70
Using Computer Setup ...........................................................................................................................................................................................................70
Navigating and selecting in Computer Setup ...........................................................................................................................................70
Restoring factory settings in Computer Setup...........................................................................................................................................71
Updating the BIOS ...........................................................................................................................................................................................................71
Determining the BIOS version .....................................................................................................................................................................71
Preparing for a BIOS update.........................................................................................................................................................................71
iv

Downloading a BIOS update.............................................................................................................................................................72
Installing a BIOS update.......................................................................................................................................................................72
Changing the boot order using the f9 prompt ...........................................................................................................................................72
TPM BIOS settings (select products only) ...............................................................................................................................................................73
Using HP Sure Start (select products only)..............................................................................................................................................................73
7 Backing up, restoring, and recovering................................................................................................................................................................................74
Backing up information and creating recovery media....................................................................................................................................74
Using Windows tools for backing up..................................................................................................................................................................74
Using the HP Cloud Recovery Download Tool to create recovery media (select products only)..........................74
Restoring and recovering your system.......................................................................................................................................................................75
Creating a system restore .......................................................................................................................................................................................75
Restoring and recovery methods........................................................................................................................................................................75
Recovering using HP Recovery media.............................................................................................................................................................75
Changing the computer boot order ...................................................................................................................................................................76
Using HP Sure Recover (select products only)...........................................................................................................................................76
8 Using HP PC Hardware Diagnostics...................................................................................................................................................................................77
Using HP PC Hardware Diagnostics Windows (select products only).................................................................................................77
Using an HP PC Hardware Diagnostics Windows hardware failure ID code........................................................................77
Accessing HP PC Hardware Diagnostics Windows...............................................................................................................................77
Accessing HP PC Hardware Diagnostics Windows from HP Support Assistant..................................................77
Accessing HP PC Hardware Diagnostics Windows from the Start menu (select products only).............78
Downloading HP PC Hardware Diagnostics Windows.........................................................................................................................78
Downloading the latest HP PC Hardware Diagnostics Windows version from HP..............................................78
Downloading the HP PC Hardware Diagnostics Windows from the Microsoft Store........................................78
Downloading HP Hardware Diagnostics Windows by product name or number (select products
only) ............................................................................................................................................................................................................................... 79
Installing HP PC Hardware Diagnostics Windows.................................................................................................................................. 79
Using HP PC Hardware Diagnostics UEFI ................................................................................................................................................................ 79
Using an HP PC Hardware Diagnostics UEFI hardware failure ID code.................................................................................. 79
Starting HP PC Hardware Diagnostics UEFI............................................................................................................................................... 79
Starting HP PC Hardware Diagnostics UEFI through HP Hotkey Support software (select products
only)...........................................................................................................................................................................................................................................80
Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive...................................................................................80
Downloading the latest HP PC Hardware Diagnostics UEFI version.............................................................................80
Downloading HP PC Hardware Diagnostics UEFI by product name or number (select products
only) ................................................................................................................................................................................................................................81
Using Remote HP PC Hardware Diagnostics UEFI settings (select products only)....................................................................81
Downloading Remote HP PC Hardware Diagnostics UEFI ................................................................................................................81
Downloading the latest Remote HP PC Hardware Diagnostics UEFI version..........................................................81
Downloading Remote HP PC Hardware Diagnostics UEFI by product name or number.................................81
Customizing Remote HP PC Hardware Diagnostics UEFI settings............................................................................................82
9 Specifications....................................................................................................................................................................................................................................83
Computer specifications.....................................................................................................................................................................................................83
Display specifications............................................................................................................................................................................................................84
v

Solid-state drive specifications ......................................................................................................................................................................................84
Solid-state drive specifications (SATA-3) .................................................................................................................................................................85
10 Statement of memory volatility...........................................................................................................................................................................................86
Current BIOS steps ..................................................................................................................................................................................................................86
Nonvolatile memory usage ................................................................................................................................................................................................88
Questions and answers........................................................................................................................................................................................................89
Using HP Sure Start (select products only).............................................................................................................................................................90
11 Power cord set requirements..................................................................................................................................................................................................91
Requirements for all countries .........................................................................................................................................................................................91
Requirements for specific countries and regions..............................................................................................................................................91
12 Recycling..............................................................................................................................................................................................................................................94
Index................................................................................................................................................................................................................................................................95
vi

Product description1
This table provides detailed product information.
Table 1-1 Product components and their descriptions
Category Description
Product Name HP EliteBook x360 1040 14 inch G10 Notebook PC
Processors Intel™ Core® i7-1365U 1.8 GHz processor (10 cores, 12 MB Intel Smart Cache, 15 W)
Intel Core i7-1355U 1.7 GHz processor (10 cores, 12 MB Intel Smart Cache, 15 W)
Intel Core i5-1345U 4.7 GHz processor (10 cores, 12 MB Intel Smart Cache, 15 W)
Intel Core i5-1335U 1.3 GHz processor (10 cores, 12 MB Intel Smart Cache, 15 W)
Chipset Intel integrated solder-on-circuit (SoC)
Display 35.6 cm (14.0 in), liquid crystal display (LCD), antiglare, ultrawide viewing angle (UWVA), bent display panel
Widescreen Ultra Extended Graphics Array (WUXGA 1920 × 1200), white light-emitting diode + low blue
light (WLED + LBL), 100% sRGB, embedded DisplayPort + panel self refresh (eDP + PSR), ambient light
sensor + adaptive color sensor (ALS + ACS), SureView Reflect, nontouch on panel (non-TOP) display
panel; typical brightness: 1000 nits
WUXGA (1920 × 1200), WLED + LBL, eDP 1.3 + PSR, non-TOP display panel, with generation 4+ privacy filter;
typical brightness: 1000 nits
Widescreen Quad Extended Graphics Array (WQXGA 2560 × 1600), Dream Color, LED, 100% DCI-P3, eDP
1.4 + PSR2, non-TOP display panel; typical brightness: 500 nits
WQXGA (2560 × 1600), Dream Color, LED, 100% DCI-P3, eDP 1.4 + PSR2, ALS+ACS, non-TOP display panel;
typical brightness: 500 nits
WUXGA (1920 × 1200), LED, NTSC 45, eDP 1.2 without PSR, TOP display panel; typical brightness: 250 nits
WUXGA (1920 × 1200), LED, NTSC 45, eDP 1.2 without PSR, non-TOP display panel; typical brightness: 250
nits
WUXGA (1920 × 1200), LED, TOP display panel; typical brightness: 250 nits
WUXGA (1920 × 1200), LED, non-TOP display panel; typical brightness: 250 nits
Product description 1

Table 1-1 Product components and their descriptions (continued)
Category Description
Memory Two customer-accessible memory module slots (dual in-line memory modules, or DIMMs, supporting up
to 32 GB of RAM in the following configurations:
●32 GB (32 × 1)
●32 GB (16 × 2)
●24 GB (16 + 8)
●16 GB (16 × 1)
●16 GB (8 × 2)
●8 GB (8 × 1)
Low-Power Double Data Rate (LPDDR5), Nonerror-Correcting Code (NECC) support
eMMC On-board embedded MultiMedia Controller (eMMC v5.0) 32 GB
Primary storage On-board embedded MultiMedia Controller (eMMC v5.0)
Support for the following configurations:
●2 TB, M.2 2280, Peripheral Component Interconnect Express (PCIe®)-4×4, ZTurbo solid-state drive
with three-layer cell (TLC)
●1 TB, 2280, PCIe-4×4, Non-Volatile Memory Express (NVMe®) solid-state drive with TLC
●1 TB, M.2 2280, PCIe-4×4, self-encrypted (SED) solid-state drive with TLC
●512 GB, 2280, PCIe-4×4, NVMe solid-state drive with TLC
●512 GB, M.2 2280, PCIe-4×4 NVMe solid-state drive
●512 GB, M.2 2280, PCIe-4×4, SED solid-state drive with TLC
●256 GB, M.2 2280, PCIe-4×4, NVMe solid-state drive
●256 GB, M.2 2280, PCIe-4×4, NVMe, SED solid-state drive with TLC
Audio and video Audio brand: BANG and OLUFSEN
Support for dual speakers
HP Wide Vision HD Camera: 5 MP, indicator LED, USB 2.0, HD, Time-of-Flight (ToF), near field-of-view
(NFOV), fixed, infrared (IR), integrated camera
720p by 30 frames per second (FPS)
Dual-array digital microphone with appropriate software: beam forming, echo cancellation, noise
suppression
Wireless Wireless Local Area Network (WLAN) module
Intel AX211 Wi-Fi® 6e + Bluetooth® 5.2 M.2 2230 160 MHz CNVi worldwide (WW) WLAN module
Intel AX211 Wi-Fi 6E + Bluetooth 5.2 M.2 2230 vPro® 160 MHz CNVi WW WLAN module
Near field communication (NFC) Mirage WNC XRAV-1
Wireless Wide Area Network (WWAN) module
Intel 5000 5G WWAN module
Intel XMM 7560 R+ long-term evolution (LTE)-Advanced Pro (Cat 16) WWAN module
WWAN module service providers: ATT and Verizon
2 Chapter 1 Product description

Table 1-1 Product components and their descriptions (continued)
Category Description
Ports Hot plug/unplug and autodetect for correct output to wide-aspect vs. standard aspect video
Audio-out (headphone)/Audio-in (microphone) combo jack
High-Definition Multimedia Interface® (HDMI) port
SIM card slot (select products only)
Smart card reader (select products only)
USB 5 Gbps port
USB 5 Gbps port with HP Sleep and Charge
USB Type-C® power connector and Thunderbolt™ ports with HP Sleep and Charge and DisplayPort™
output (2)
Keyboard/pointing
devices
Keyboard: Backlit, spill-resistant, premium notebook PC keyboard with Clickpad and privacy features
Touchpad
Clickpad with image sensor
Multitouch gestures enabled
Precision touchpad support
Support for Modern Trackpad Gestures
Taps enabled as default
Power requirements Battery
3 cell, 51 Whr, polymer, HP Long Life
3 cell, 38 Whr, polymer, HP Long Life
HP Fast Charge Technology
Smart AC adapter:
65 W, non-Power Factor Correction (nPFC), standard USB Type-C straight barrel, 1.8m (6.0 ft)
65 W, nPFC, slim USB Type-C straight barrel, 1.8m (6.0 ft)
45 W, nPFC, standard USB Type-C straight barrel, 1.8m (6.0 ft)
Power cord:
C5, 1.0 m (3.3 ft), conventional, high frequency (HF), with straight connector and sticker
C5, 1.0 m (3.3 ft), conventional with sticker
C5, 1.0 m (3.3 ft), premium with sticker
Security Active SmartCard
Integrated fingerprint reader
Privacy camera shutter door
Product description 3

Table 1-1 Product components and their descriptions (continued)
Category Description
Sensors Adaptive color sensor (ACS)
Ambient light sensor (ALS)
Hall sensor (integrated)
HP Sure Platform
Motion AI
Thermal sensor
Time of Flight (ToF)
Operating system FreeDOS
Windows® 11 Home
Windows 11 Home Single Language
Windows 11 Pro
Windows 11 Pro (preinstalled with Windows 10 Pro Downgrade)
Windows 11 Pro (Windows 11 Enterprise or Windows 10 Enterprise available with a Volume Licensing
Agreement)
Windows 11 Pro Education
Serviceability End user replaceable part: AC adapter
4 Chapter 1 Product description

Components2
Your computer features top-rated components. This chapter provides details about your components,
where they are located, and how they work.
Locating hardware
Use these instructions to find out what hardware is installed on your computer.
■Select the Search icon (select products only) in the taskbar, type device manager in the search
box, and then select the Device Manager app.
A list displays all the devices installed on your computer.
For information about system hardware components and the system BIOS version number, press
fn+esc (select products only).
Locating software
Use these instructions to find out what software is installed on your computer:
■Right-click the Start button, and then select Apps and Features.
Right
Use the illustration and table to identify the components on the right side of the computer.
Components 5

Table 2-1 Right-side components and their descriptions
Component Description
(1) Magnetic pen attachment area (select
products only)
Holds an optional pen.
NOTE: For more information about the pen, see the
documentation provided with the pen.
(2) SIM card slot (select products only) Supports a wireless subscriber identity module (SIM) card.
(3) Security cable slot Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a deterrent,
but it might not prevent the computer from being mishandled
or stolen.
(4) USB SuperSpeed 5 Gbps port Connects a USB device, provides high-speed data transfer,
and (for select products) charges small devices (such as a
smartphone) when the computer is on or in Sleep mode.
NOTE: Use a standard USB Type-A charging cable or cable
adapter (purchased separately) when charging a small
external device.
(5) Audio-out (headphone)/Audio-in
(microphone) combo jack
Connects optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable. Also
connects an optional headset microphone. This jack does
not support optional standalone microphones.
WARNING! To reduce the risk of personal injury, adjust the
volume before putting on headphones, earbuds, or a
headset. For additional safety information, see the
Regulatory, Safety, and Environmental Notices .
To access this guide:
■Select the Search icon (select products only) in the
taskbar, type HP Documentation in the search box,
and then select HP Documentation.
NOTE: When a device is connected to the jack, the
computer speakers are disabled.
Left
Use the illustration and table to identify the components on the left side of the computer.
6Chapter 2 Components

Table 2-2 Left-side components and their descriptions
Component Description
(1) HDMI port Connects an optional video or audio device, such as a
high-definition television, any compatible digital or audio
component, or a high-speed HDMI device.
(2) USB SuperSpeed 5 Gbps port with HP Sleep
and Charge
Connects a USB device, provides high-speed data transfer,
and charges small devices (such as a smartphone), even
when the computer is off.
NOTE: Use a standard USB Type-A charging cable or cable
adapter (purchased separately) when charging a small
external device.
(3) USB Type-C® power connector and
Thunderbolt™ ports with HP Sleep and
Charge and DisplayPort™ output (2)
Connect AC adapters that have a USB Type-C connector,
supplying power to the computer and, if needed, charging the
computer battery.
– and –
Connect USB devices, provide high-speed data transfer, and
charge small devices (such as a smartphone), even when the
computer is off.
NOTE: Use a standard USB Type-C charging cable or cable
adapter (purchased separately) when charging a small
external device.
– and –
Connect display devices that have a USB Type-C connector,
providing DisplayPort output.
NOTE: Your computer might also support a Thunderbolt
docking station.
(4) Battery light When AC power is connected:
●White: The battery charge is greater than 90 percent.
●Amber: The battery charge is from 0 to 90 percent.
●Off: The battery is not charging.
When AC power is disconnected (battery not charging):
●Blinking amber: The battery has reached a low battery
level. When the battery has reached a critical battery
level, the battery light begins blinking rapidly.
●Off: The battery is not charging.
(5) Smart card reader (select products only) Supports optional smart cards.
Display
Use the illustration and table to identify the display components.
Display 7

Low blue light mode (select products only)
Your computer display is shipped from the factory in low blue light mode for improved eye comfort and
safety. Also, blue light mode automatically adjusts blue light emissions when you are using the computer
at night or for reading.
WARNING! To reduce the risk of serious injury, read the Safety & Comfort Guide . It describes proper
workstation setup and proper posture, health, and work habits for computer users. The Safety &
Comfort Guide also provides important electrical and mechanical safety information. The Safety &
Comfort Guide is available on the web at http://www.hp.com/ergo.
Table 2-3 Display components and their descriptions
Component Description
(1) WLAN antennas* Send and receive wireless signals to communicate with WLANs.
(2) WWAN antennas* (select products only) Send and receive wireless signals to communicate with WWANs.
(3) Ambient light and color sensors (2) Adjusts the brightness of the display, depending on the ambient
light, and manages and controls the color temperature. Color
temperature enables you to measure and adjust the warmth or
coolness of the light source.
(4) Internal microphones (2) Record sound.
(5) Camera lights (2) (select products only) On: One or more cameras are in use.
(6) Cameras (2) (select products only) Allow you to video chat, record video, and record still images.
Some cameras also allow a facial recognition logon to Windows,
instead of a password logon.
NOTE: Camera functions vary depending on the camera
hardware and software installed on your product.
8 Chapter 2 Components

Table 2-3 Display components and their descriptions (continued)
Component Description
(7) Camera privacy cover (select products only) By default, the camera lens is uncovered, but you can slide the
camera privacy cover to block the camera's view. To use the
camera, slide the camera privacy cover in the opposite direction
to reveal the lens.
NOTE: If you have both front-facing and rear-facing cameras,
when one camera lens is revealed and ready to use, the other is
concealed.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around
the antennas free from obstructions.
For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your
country or region.
To access this guide:
■Select the Search icon (select products only) in the taskbar, type HP Documentation in the search box, and then select
HP Documentation.
Keyboard area
Keyboards can vary by language.
NOTE: The keyboard, including the function keys and power button (select products only), is disabled
in stand, tent, and tablet modes. To enable the keyboard, including the power button, change to the
clamshell mode.
Touchpad
The touchpad settings and components are described here.
Touchpad settings
You learn how to adjust the touchpad settings and components here.
Adjusting touchpad settings
Use these steps to adjust touchpad settings and gestures.
1. Select the Search icon (select products only) in the taskbar, type touchpad settings in the
search box, and then press enter.
2. Choose a setting.
Turning on the touchpad
Follow these steps to turn on the touchpad.
1. Select the Search icon (select products only) in the taskbar, type touchpad settings in the
search box, and then press enter.
2. Using an external mouse, click the Touchpad button.
If you are not using an external mouse, press the Tab key repeatedly until the pointer rests on the
touchpad button. Then press the spacebar to select the button.
Keyboard area 9

Touchpad components
Use the illustration and table to identify the touchpad components.
Table 2-4 Touchpad components and their descriptions
Component Description
(1) Touchpad zone Reads your finger gestures to move the pointer or activate
items on the screen.
(2) Left touchpad button Functions like the left button on an external mouse.
(3) Near Field Communications (NFC) tapping
area and antenna (select products only)*
Allows you to wirelessly share information when you tap it
with an NFC-enabled device.
(4) Right touchpad button Functions like the right button on an external mouse.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around
the antennas free from obstructions.
For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your
country or region.
To access this guide:
■Select the Search icon (select products only) in the taskbar, type HP Documentation in the search box, and then select
HP Documentation.
Lights
Use the illustration and table to identify the lights on the computer.
NOTE: Refer to the illustration that most closely matches your computer.
10 Chapter 2 Components

Table 2-5 Lights and their descriptions
Component Description
(1) Privacy key light (select products only) On: Privacy screen is on, which helps prevent side-angle
viewing.
(2) Mute light ●On: Computer sound is off.
●Off: Computer sound is on.
(3) Microphone mute light ●On: Microphone is off.
●Off: Microphone is on.
(4) Power light ●On: The computer is on.
●Blinking (select products only): The computer is in
the Sleep state, a power-saving state. The computer
shuts off power to the display and other unnecessary
components.
●Off: Depending on your computer model, the computer
is off, in Hibernation, or in Sleep. Hibernation is the
power-saving state that uses the least amount of power.
(5) Caps lock light On: Caps lock is on, which switches the key input to all capital
letters.
(6) Fn lock light On: The fn key is locked.
(7) Num lk light On: Num lk is on.
Button and fingerprint reader
Fingerprint readers can be located on the touchpad, on a side panel of the computer, or on the top cover
below the keyboard.
IMPORTANT: To verify that your computer supports fingerprint reader sign-in, select the Search icon
(select products only) in the taskbar, type Sign-in options in the search box, and then follow the
Button and fingerprint reader 11

on-screen instructions. If Fingerprint reader is not listed as an option, then your notebook does not
include a fingerprint reader.
Table 2-6 Button and fingerprint reader and their descriptions
Component Description
(1) Power button ●When the computer is off, press the button briefly to turn
on the computer.
●When the computer is on, press the button briefly to
initiate Sleep.
●When the computer is in the Sleep state, press the
button briefly to exit Sleep (select products only).
●When the computer is in Hibernation, press the button
briefly to exit Hibernation.
IMPORTANT: Pressing and holding down the power button
results in the loss of unsaved information.
If the computer has stopped responding and shutdown
procedures are ineffective, press and hold the power button
for at least 4 seconds to turn off the computer.
To learn more about your power settings, use the Power icon.
●Right-click the Power icon and then, depending on
your product, select Power and sleep settings or Power
Options.
12 Chapter 2 Components

Table 2-6 Button and fingerprint reader and their descriptions (continued)
Component Description
(2) Fingerprint reader (select products only) Allows a fingerprint logon to Windows, instead of a password
logon.
■Touch your finger to the fingerprint reader.
IMPORTANT: To prevent fingerprint logon issues, make
sure when you register your fingerprint that all sides of
your finger are registered by the fingerprint reader.
Special keys
Use the illustration and table to identify the special keys.
Table 2-7 Special keys and their descriptions
Component Description
(1) esc key Displays system information when pressed in combination
with the fn key.
(2) fn key Executes frequently used system functions when pressed in
combination with another key. Such key combinations are
called hot keys .
(3) Windows key Opens the Start menu.
NOTE: Pressing the Windows key again will close the Start
menu.
(4) Action keys Execute frequently used system functions.
Special keys 13

Table 2-7 Special keys and their descriptions (continued)
Component Description
(5) Power button ●When the computer is off, press the button briefly to
turn on the computer.
●When the computer is on, press the button briefly to
initiate Sleep.
●When the computer is in the Sleep state, press the
button briefly to exit Sleep (select products only).
●When the computer is in Hibernation, press the button
briefly to exit Hibernation.
IMPORTANT: Pressing and holding down the power button
results in the loss of unsaved information.
If the computer has stopped responding and shutdown
procedures are ineffective, press and hold the power button
for at least 4 seconds to turn off the computer.
To learn more about your power settings, use the Power icon.
●Right-click the Power icon and then, depending
on your product, select Power and sleep settings or
Power Options.
Bottom
Use the illustration and table to identify the bottom components.
Table 2-8 Bottom components and their descriptions
Component Description
(1) Speakers (2) Produce sound.
14 Chapter 2 Components