HP Net PC 20 User manual

HP Notebook PC User Guide

© Copyright 2009 Hewlett-Packard
Development Company, L.P.
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Microsoft and
Windows are U.S. registered trademarks of
Microsoft Corporation. SD Logo is a
trademark of its proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
Second Edition: December 2009
First Edition: September 2009
Document Part Number: 586038-002
Product notice
This user guide describes features that are
common to most models. Some features
may not be available on your computer.
To obtain the latest information in the HP
Notebook PC User Guide, go to the HP Web
site at http://www.hp.com/support.

Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a
hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact
the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the
AC adapter comply with the user-accessible surface temperature limits defined by the International
Standard for Safety of Information Technology Equipment (IEC 60950).
iii

iv Safety warning notice

Table of contents
1 Using HP QuickWeb (select models only)
Starting HP QuickWeb ......................................................................................................................... 2
Disabling and enabling HP QuickWeb ................................................................................................. 2
2 Hardware features
Identifying the hardware ....................................................................................................................... 3
Top components .................................................................................................................. 4
TouchPad ............................................................................................................ 4
Lights ................................................................................................................... 5
Buttons ................................................................................................................ 6
Keys .................................................................................................................... 7
Front components ................................................................................................................ 8
Right-side components ........................................................................................................ 9
Left-side components ........................................................................................................ 10
Display components .......................................................................................................... 11
Bottom components ........................................................................................................... 12
Wireless antennas ............................................................................................................. 13
Additional hardware components ...................................................................................... 14
Identifying the labels ........................................................................................................................... 15
3 Wireless and local area network
Using wireless devices ....................................................................................................................... 16
Identifying wireless and network status icons .................................................................... 17
Using the wireless controls ................................................................................................ 17
Using the wireless button ................................................................................................... 18
Using Wireless Assistant software (select models only) .................................................... 18
Using HP Connection Manager (select models only) ........................................................ 19
Using operating system controls ........................................................................................ 19
Using a WLAN .................................................................................................................................... 20
Setting up a WLAN ............................................................................................................ 20
Protecting your WLAN ....................................................................................................... 21
Connecting to a WLAN ...................................................................................................... 22
Roaming to another network .............................................................................................. 22
Using HP Mobile Broadband (select models only) ............................................................................. 23
v

Inserting a SIM ................................................................................................................... 24
Removing a SIM ................................................................................................................ 25
Using Bluetooth wireless devices ....................................................................................................... 26
Bluetooth and Internet Connection Sharing (ICS) ............................................................. 26
Troubleshooting wireless connection problems ................................................................................. 27
Cannot connect to a WLAN ............................................................................................... 27
Cannot connect to a preferred WLAN network .................................................................. 28
Network icon for WLAN is not displayed ............................................................................ 28
Current WLAN network security codes are unavailable .................................................... 28
WLAN connection is very weak ......................................................................................... 29
Cannot connect to the wireless router ............................................................................... 29
Connecting to a local area network (LAN) .......................................................................................... 30
4 Multimedia
Multimedia features ............................................................................................................................ 31
Identifying your multimedia components ........................................................................... 32
Adjusting the volume ......................................................................................................... 33
Multimedia software ........................................................................................................................... 35
Using preinstalled multimedia software ............................................................................. 35
Installing multimedia software from the Internet ................................................................ 35
Audio .................................................................................................................................................. 36
Connecting external audio devices .................................................................................... 36
Checking your audio functions ........................................................................................... 36
Video .................................................................................................................................................. 37
Connecting an external monitor or projector ...................................................................... 37
Connecting an HDMI device .............................................................................................. 38
Configuring audio for HDMI (select models only) .............................................. 38
Webcam ............................................................................................................................................. 39
5 Drives and external devices
Drives ................................................................................................................................................. 40
Identifying installed drives .................................................................................................. 40
Handling drives .................................................................................................................. 41
Improving hard drive performance ..................................................................................... 42
Using Disk Defragmenter .................................................................................. 42
Using Disk Cleanup ........................................................................................... 42
Replacing the hard drive in the hard drive bay .................................................................. 43
Using external drives ......................................................................................................... 46
Connecting optional external drives .................................................................. 47
Sharing optical drives ........................................................................................................ 47
External devices ................................................................................................................................. 48
Using a USB device ........................................................................................................... 48
Connecting a USB device ................................................................................. 48
vi

Removing a USB device ................................................................................... 49
Using Digital Media Slot cards ........................................................................................... 49
Inserting a digital card ....................................................................................... 49
Removing a digital card ..................................................................................... 50
6 Memory modules
7 Pointing devices and keyboard
Setting pointing device preferences ................................................................................................... 55
Using pointing devices ....................................................................................................................... 55
Using the TouchPad .......................................................................................................... 55
Connecting an external mouse .......................................................................................... 55
Using the keyboard ............................................................................................................................ 56
Using hotkeys .................................................................................................................... 56
Initiating Sleep ................................................................................................... 57
Switching the screen image .............................................................................. 57
Decreasing screen brightness ........................................................................... 58
Increasing screen brightness ............................................................................ 58
Initiating QuickLock ........................................................................................... 58
Muting speaker sound ....................................................................................... 58
Decreasing speaker volume .............................................................................. 58
Increasing speaker volume ............................................................................... 58
8 Power management
Setting power options ......................................................................................................................... 59
Using power-saving states ................................................................................................. 59
Initiating and exiting Sleep ................................................................................ 59
Initiating and exiting Hibernation ....................................................................... 60
Using the battery meter ..................................................................................................... 60
Using power plans ............................................................................................................. 61
Viewing the current power plan ......................................................................... 61
Selecting a different power plan ........................................................................ 61
Customizing power plans .................................................................................. 61
Setting password protection on wakeup ............................................................................ 61
Using external AC power .................................................................................................................... 62
Connecting the AC adapter ............................................................................................... 63
Testing an AC adapter ....................................................................................................... 63
Using battery power ........................................................................................................................... 64
Finding battery information in Help and Support ............................................................... 64
Using Battery Check .......................................................................................................... 64
Displaying the remaining battery charge ........................................................................... 65
Inserting or removing the battery ....................................................................................... 65
Charging a battery ............................................................................................................. 66
vii

Maximizing battery discharge time .................................................................................... 67
Managing low battery levels .............................................................................................. 67
Identifying low battery levels ............................................................................. 67
Resolving a low battery level ............................................................................. 68
Resolving a low battery level when external power is available ....... 68
Resolving a low battery level when a charged battery is
available ........................................................................................... 68
Resolving a low battery level when no power source is
available ........................................................................................... 68
Resolving a low battery level when the computer cannot exit
Hibernation ....................................................................................... 68
Calibrating a battery ........................................................................................................... 69
Step 1: Fully charge the battery ........................................................................ 69
Step 2: Disable Hibernation and Sleep ............................................................. 69
Step 3: Discharge the battery ............................................................................ 70
Step 4: Fully recharge the battery ..................................................................... 70
Step 5: Reenable Hibernation and Sleep .......................................................... 71
Conserving battery power .................................................................................................. 72
Storing a battery ................................................................................................................ 72
Disposing of a used battery ............................................................................................... 72
Shutting down the computer ............................................................................................................... 73
9 Security
Protecting the computer ..................................................................................................................... 74
Using passwords ................................................................................................................................ 75
Setting passwords in Windows .......................................................................................... 75
Setting passwords in Setup Utility ..................................................................................... 76
Administrator password ..................................................................................... 76
Managing an administrator password ............................................... 76
Entering an administrator password ................................................. 77
Power-on password .......................................................................................... 77
Managing a power-on password ...................................................... 77
Entering a power-on password ......................................................... 77
Using antivirus software ..................................................................................................................... 78
Using firewall software ....................................................................................................................... 78
Installing critical updates .................................................................................................................... 79
10 Software updates
Updating the BIOS ............................................................................................................................. 81
Determining the BIOS version ........................................................................................... 81
Downloading a BIOS update ............................................................................................. 81
Updating programs and drivers .......................................................................................................... 83
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11 Setup Utility (BIOS)
Starting Setup Utility ........................................................................................................................... 84
Using Setup Utility .............................................................................................................................. 85
Changing the language of Setup Utility ............................................................................. 85
Navigating and selecting in Setup Utility ............................................................................ 85
Displaying system information ........................................................................................... 86
Restoring default settings in Setup Utility .......................................................................... 86
Exiting Setup Utility ............................................................................................................ 87
Setup Utility menus ............................................................................................................................ 87
Main menu ......................................................................................................................... 87
Security menu .................................................................................................................... 87
System Configuration menu .............................................................................................. 88
Diagnostics menu .............................................................................................................. 88
Index ................................................................................................................................................................... 89
ix

x

1 Using HP QuickWeb (select models
only)
Your computer's main operating system is Windows
®
. Your computer may also feature HP QuickWeb
(select models only).
●The Microsoft
®
Windows operating system displays the desktop on the display and controls your
computer's hardware, peripherals, and software programs.
●If your computer includes HP QuickWeb, it allows you to quickly browse the Internet, view digital
photos, listen to music, or keep in touch using e-mail, instant messages, or Skype (select models
only), without having to start your main operating system. HP QuickWeb is also referred to as
Instant-On Software (IOS).
NOTE: You can access the software Help when you are in HP QuickWeb by clicking the Help icon in
the notification area.
1

Starting HP QuickWeb
To start HP QuickWeb:
1. Turn on your computer. The HP QuickWeb screen opens.
2. Click an icon on the HP QuickWeb screen to start a program.
To start HP QuickWeb from Microsoft Windows:
▲Select Start, click the arrow next to the Shut down button, and then click Restart. Your computer
restarts and displays the HP QuickWeb home page.
NOTE: To learn more about HP QuickWeb, refer to the HP QuickWeb software Help.
Disabling and enabling HP QuickWeb
To disable or reenable HP QuickWeb from within the Windows operating system:
1. Click Start, click All Programs, and then click HP QuickWeb. The HP QuickWeb Installer folder
displays. Click HP QuickWeb Configuration Tool.
2. Select the Enable HP QuickWeb check box.
3. Click OK.
NOTE: The HP QuickWeb Configuration Tool can also be accessed by clicking Start, clicking Control
Panel, and then clicking the View by arrow. Select Large icons or Small icons to locate the HP
QuickWeb Configuration Tool.
2 Chapter 1 Using HP QuickWeb (select models only)

2 Hardware features
Identifying the hardware
Components included with the computer may vary by region and model. The illustrations in this chapter
identify the standard features on most computer models.
To see a list of hardware installed in the computer:
1. Select Start >Control panel >System and Security.
2. In the System area, click Device Manager.
You can also add hardware or modify device configurations using Device Manager.
Identifying the hardware 3

Top components
TouchPad
Component Description
(1) TouchPad* Moves the pointer and selects or activates items on the
screen.
(2) Left TouchPad button* Functions like the left button on an external mouse.
(3) Right TouchPad button* Functions like the right button on an external mouse.
(4) TouchPad scroll zone Scrolls up or down.
*This table describes factory settings. To view or change pointing device preferences, select Start >Devices and Printers.
Then, right-click the device representing your computer, and select Mouse.
4 Chapter 2 Hardware features

Lights
Component Description
(1) Caps lock light On: Caps lock is on.
(2) Power light ●On: The computer is on.
●Blinking: The computer is in the Sleep state.
●Off: The computer is off or in Hibernation.
(3) Wireless light ●On: An integrated wireless device, such as a
wireless local area network (WLAN) device
and/or a Bluetooth
®
device, is on.
●Off: All wireless devices are off.
Identifying the hardware 5

Buttons
Component Description
(1) Power button* ●When the computer is off, press the button to turn on the
computer.
●When the computer is on, press the button briefly to initiate
Sleep.
●When the computer is in the Sleep state, press the button
briefly to exit Sleep.
●When the computer is in Hibernation, press the button briefly
to exit Hibernation.
If the computer has stopped responding and Windows
®
shutdown
procedures are ineffective, press and hold the power button for at
least 5 seconds to turn off the computer.
To learn more about your power settings, select Start >Control
Panel >System and Security >Power Options.
(2) Wireless button Turns the wireless feature on or off but does not create a wireless
connection.
NOTE: To establish a wireless connection, a wireless network
must already be set up.
*This table describes factory settings. For information about changing factory settings, refer to the user guides located in Help
and Support.
6 Chapter 2 Hardware features

Keys
Component Description
(1) esc key Displays system information when pressed in
combination with the fn key.
(2) fn key Executes frequently used system functions when
pressed in combination with a function key.
(3) Windows
®
logo key Displays the Windows Start menu.
(4) Windows applications key Displays a shortcut menu for items beneath the
pointer.
(5) Function keys Execute frequently used system functions when
pressed in combination with the fn key.
Identifying the hardware 7

Front components
Component Description
(1) Speakers (2) Produce sound.
(2) Battery light ●On: A battery is charging.
●Blinking: A battery that is the only available
power source has reached a low battery level.
When the battery reaches a critical battery level,
the battery light begins blinking rapidly.
●Off: If the computer is plugged into an external
power source, the light turns off when all
batteries in the computer are fully charged. If the
computer is not plugged into an external power
source, the light stays off until the battery
reaches a low battery level.
(3) Drive light Blinking: The hard drive or flash drive is being
accessed.
8 Chapter 2 Hardware features

Right-side components
Component Description
(1) Digital Media Slot Supports the following optional digital card formats:
●Memory Stick (MS)
●Memory Stick Pro (MS/Pro)
●MultiMediaCard (MMC)
●Secure Digital (SD) Memory Card
●xD-Picture card
(2) Audio-out (headphone) jack/Audio-in (microphone)
jack
Produces sound when connected to optional powered
stereo speakers, headphones, earbuds, a headset, or
television audio. Also connects an optional headset
microphone.
NOTE: When a device is connected to the jack, the
computer speakers are disabled.
The audio component cable must have a 4-conductor
connector.
(3) USB ports (2) Connect optional USB devices.
(4) External monitor port Connects an external VGA monitor or projector.
(5) RJ-45 (network) jack Connects a network cable.
Identifying the hardware 9

Left-side components
Component Description
(1) Security cable slot Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a
deterrent, but it may not prevent the computer from
being mishandled or stolen.
(2) Power connector Connects an AC adapter.
(3) Vent Enables airflow to cool internal components.
NOTE: The computer fan starts up automatically to
cool internal components and prevent overheating. It
is normal for the internal fan to cycle on and off during
routine operation.
(4) USB port Connects an optional USB device.
(5) HDMI port Connects an optional video or audio device, such as
a high-definition television, or any compatible digital
or audio component.
NOTE: Depending on your computer model, the
computer may include an HDMI port or a USB port at
this location.
10 Chapter 2 Hardware features