HP ProBook 5330m Manual

HP ProBook 5320m Notebook PC
Maintenance and Service Guide
Document Part Number: 609313-001
June 2010
This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides
comprehensive information on identifying computer features, components, and spare parts; troubleshooting
computer problems; and performing computer disassembly procedures.

© Copyright 2010 Hewlett-Packard Development Company, L.P.
Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel, Celeron, and Core are
trademarks of Intel Corporation in the U.S. and other countries. Microsoft, Windows, and Windows Vista are U.S. registered trademarks
of Microsoft Corporation. SD Logo is a trademark of its proprietor.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in
the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an
additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
First Edition: June 2010
Document Part Number: 609313-001

Safety warning notice
ÅWARNING: To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly
on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface,
such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow
the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the
AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of
Information Technology Equipment (IEC 60950).

Maintenance and Service Guide iv
Contents
1 Product description
2 External component identification
Identifying hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1
Top components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2
Display components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2
Wireless antennas (select models only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–3
Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–4
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–5
Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–6
Pointing devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–7
Front components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8
Right-side components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8
Left-side components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–9
Bottom components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–10
3 Illustrated parts catalog
Serial number label location. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–1
Computer major components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–2
Cable Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–6
Display assembly subcomponents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–7
Mass storage devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–8
Plastics Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–9
Miscellaneous parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–10
Sequential part number listing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–11
4 Removal and replacement procedures
Preliminary replacement requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1
Tools required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1
Service considerations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1
Grounding guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2
Component replacement procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–5
Serial number location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–5
Computer feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–6
Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–7
SIM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–8
Mass storage device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–9
Bluetooth module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–12
WLAN module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–14
WWAN module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–17
RTC battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–20
Memory module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–21

vMaintenance and Service Guide
Contents
Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–23
Button board and cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–26
Top cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–28
Power button board and cable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–31
Bluetooth module cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–32
System board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–33
Fan and heat sink. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–36
Speaker assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–39
USB board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–40
Battery eject arm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–41
Display assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–43
5 Computer Setup
Computer Setup in Windows 7 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1
Starting Computer Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1
Using Computer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1
Computer Setup menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3
File menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3
Security menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3
Diagnostics menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–4
System Configuration menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–5
Computer Setup in Windows Vista . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–7
Starting Computer Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–7
Using Computer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–7
Computer Setup menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–8
File menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–8
Security menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–9
Diagnostics menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–10
System Configuration menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–10
Computer Setup in Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–13
Starting Computer Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–13
Using Computer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–13
Computer Setup menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–14
File menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–14
Security menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–15
Diagnostics menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–16
System Configuration menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–17
6 Specifications
Computer specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–1
13.3-in display specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–2
Hard drive specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–3
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–4
7 Backup and recovery
Backup and recovery in Windows 7 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–1
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–1
Backing up your information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–1
Performing a recovery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–3
Backup and recovery in Windows Vista . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–5

Contents
Maintenance and Service Guide vi
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–5
Backing up your information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–5
Performing a recovery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–6
Backup and recovery in Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–9
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–9
Backing up your information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–9
Performing a recovery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–10
8 Connector pin assignments
Audio-in (microphone). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–1
Audio-out (headphone) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–1
External monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–2
RJ-45 (network) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–3
Universal Serial Bus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–4
9 Power cord set requirements
Requirements for all countries and regions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–1
Requirements for specific countries and regions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–2
10Recycling
Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10–1
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10–1
Index

Maintenance and Service Guide 1–1
1
Product description
Category Description
Product name HP ProBook 5320m Notebook PC
Processors ■Intel® Dual Core i5-45M 2.40-GHz processor (Turbo up to 2.53 GHz), 3-M L3 cache,
4 threads (35W)
■Intel Dual Core i3-370M 2.40-GHz processor, 3-M L3 cache, 4 threads (35W)
■Intel Dual Core i3-350M 2.26-GHz processor, 3-M L3 cache, 4 threads (35W)
■Intel U3400 1.06-GHz processor
Chipset Intel HM57
Graphics Mobile Intel Graphics Media Accelerator HD unified memory architecture (UMA)
Panel ■13.3-in, high-definition (HD, 1366 × 768), AntiGlare, LED display assembly
■13.3-in, HD (1366 × 768), BrightView, LED display assembly
■Supports privacy filter
Memory One customer-accessible/upgradable memory module slot
Supports the following DDR3 configurations at 1333 MHz in all countries and regions:
■4096-MB total system memory (4096 × 1)
■2048-MB total system memory (2048 × 1)
■1024-MB total system memory (1024 × 1) (not available on Microsoft 64-bit operating
systems)
Hard drives Supports 9.50-mm, 6.35-cm (2.50-in) hard drives
Customer-accessible
Supports the following hard drives:
■500-GB, 7200 rpm
■320-GB, 7200 rpm
■250-GB, 7200 rpm
Supports the following solid-state drives only with computer models running Windows 7
operating system, 2 GB or 4 GB:
■128-GB
■80-GB
Microphone Integrated dual-array digital microphone
Audio High-definition audio
Stereo speakers (2)
Webcam Integrated 2-megapixel camera
(Continued)

1–2 Maintenance and Service Guide
Product description
Ethernet Realtek RTL811DL-VR10/100/1000 network interface card (NIC)
NIC Power Down technology
S3/S4/S5 wake on LAN (AC mode only)
Ethernet cable not included
Wireless Integrated wireless local-area network (WLAN) options via half MiniCard:
■Broadcom 802.11 b/g/n WLAN module
■Broadcom 43224 802.11a/b/g/n 2x2 WiFi adapter
Supports no-WLAN option
2 WLAN antennas built into the display assembly
Integrated wireless wide-area network (WWAN) options via Mini PCI module:
UNDP High-speed packet access (HSPA), evolution-data optimized (EV-DO) WWAN
module
WWAN security provided by subscriber identity module (SIM), user-accessible behind
battery
2 WWAN antennas (worldwide, 5-band) built into the display assembly
Supports no-WWAN option
Supports WWAN aftermarket option
Integrated wireless personal-area network (WPAN) options via Bluetooth® module
Supports no-WPAN option
External media cards SD Card Reader supporting the following optional digital card formats:
■MultiMediaCard (MMC)
■Secure Digital (SD) Memory Card
Ports Combo headphone microphone (supports audio-in/stereo microphone and
audio-out/stereo headphone)
Multi-pin AC power
RJ-45 (Ethernet, includes link and activity lights)
USB v. 2.0 (3, one powered)
DisplayPort (Dsub 15-pin) supporting 1600 × 1200 external resolution at 75 GHz
Keyboard/pointing devices Keyboard with Dura-Keys
TouchPad with TouchPad buttons
Supports 2-way and 4-way scroll with legend
Supports gestures (enabled by default)
Taps enabled by default
Power requirements 65-W AC HP Smart Adapter
65-W AC HP Slim Adapter (for use only in Japan)
Supports multi-pin AC connector and 3-wire plug (with ground pin)
Supports 6-cell, 2.80-Ah battery
Supports 4-cell, 2.80-Ah battery
Supports HP Fast Charge technology only on 6-cell battery
Security Security cable slot
HP fingerprint sensor (optional)
Full-volume encryption
Intel AT support
HP face recognition
Privacy filter
Preboot authentication (password and smart card)
(Continued)
Category Description

Product description
Maintenance and Service Guide 1–3
Operating system Preinstalled:
■Windows 7 Home Premium 32 (French Canada and Japan)
■Windows 7 Home Premium 64 (French Canada and Japan)
■Windows 7 Professional (Pro) 32 (French Canada and Japan)
■Windows 7 Professional 64 (French Canada and Japan)
■Windows 7 Professional (with Windows XP Pro images) ( French Canada and Japan)
■Windows Vista Home Basic (fFrench Canada and Japan)
■FreeDOS (all countries and regions)
■Red Flag Linux (the People’s Republic of China only)
■SuSe Linux (all countries and regions)
Preinstalled with Microsoft® Office:
■Windows 7 Home Basic 32 with Office 2007 Ready (limited Europe, MIddle East, Asia
(EMEA) region)
■Windows 7 Home Basic 32 with Office 2010 Ready (limited Asia Pacific, Japan (APJ)
region)
■Windows 7 Home Premium 32 with Office 2007 Ready (EMEA region)
■Windows 7 Home Premium 32 with Office 2010 Ready (APJ region)
■Windows 7 Home Premium 32 with Home and Business 2010 (Japan)
■Windows 7 Home Premium 32 Personal 2010 (Japan)
■Windows 7 Home Premium 32 Professional 2010(Japan)
■Windows 7 Home Premium 64 with Office 2007 Ready (EMEA region)
■Windows 7 Home Premium 64 with Office 2010 Ready (APJ region)
■Windows 7 Home Premium 64 with Home and Business 2010 (Japan)
■Windows 7 Home Premium 64 Personal 2010 (Japan)
■Windows 7 Home Premium 64 Professional 2010 (Japan)
■Windows 7 Pro 32 with Office 2007 Ready (EMEA region)
■Windows 7 Pro 32 with Office 2010 Ready (APJ region)
■Windows 7 Pro 32 with Home and Business 2010 (Japan)
■Windows 7 Pro 32 Personal 2010 (Japan)
■Windows 7 Pro 32 Pro 2010 (Japan)
■Windows 7 Pro 64 with Office 2007 Ready (EMEA region)
■Windows 7 Pro 64 with Office 2010 Ready (APJ region)
■Windows 7 Pro 64 with Home and Business 2010 (Japan)
■Windows 7 Pro 64 Personal 2010 (Japan)
■Windows 7 Pro 64 Pro 2010 (Japan)
■Windows 7 Pro 32 (with Windows XP Pro images) with Office 2007 Ready
■Windows 7 Pro 32 (with Windows XP Pro images) with Office Personal (Japan)
■Windows 7 Pro 32 (with Windows XP Pro images) with Office Personal with
PowerPoint (Japan)
■Windows 7 Pro 32 (with Windows XP Pro images) with Office Pro (Japan)
■Windows Vista Home Basic with Office 2007 Ready (Europe, Middle East, Asia
region)
■Windows Vista Home Basic with Office 2010 Ready (Asia Pacific and Japan region)
(Continued)
Category Description

1–4 Maintenance and Service Guide
Product description
Restore media:
Available with Windows 7 Pro 32, Windows 7 Pro 64, Windows 7 Pro with Windows
XP images:
■Windows XP Pro
■Windows 7 Pro 32
■Windows 7 Pro 64
■DRDVD Windows XP Pro
Available with Windows 7 Home Premium 32, Windows 7 Home Premium 64
■Windows 7 Home Premium 32
■Windows 7 Home Premium 64
Available with Windows Vista Home Basic
■Windows Vista Home Basic
■DRDVD Windows Vista
■DRDVD Windows 7 (Windows 7)
■Windows 7 Home Basic 32 (Windows 7 Basic 32)
Certified:
■Microsoft WHQL
Web-only support:
■Windows Vista Enterprise 64 and 32
■Windows Vista Business
Serviceability End-user replaceable parts:
AC adapter
Battery (system)
Hard drive
Memory module
SIM
Solid-state drive
WLAN module
WWAN module
Category Description

Maintenance and Service Guide 2–1
2
External component identification
Identifying hardware
Components included with the computer may vary by region and model. The illustrations in this chapter identify
the standard features on most computer models.
To see a list of hardware installed in the computer, follow these steps:
In Windows 7:
»Select Start > Control Panel > System and Security > Device Manager.
✎Windows includes the User Account Control feature to improve the security of your computer. You may be
prompted for your permission or password for tasks such as installing software, running utilities, or changing
Windows settings. Refer to Help and Support for more information.
In Windows Vista:
1. Select Start > Computer > System Properties.
2. In the left pane, click Device Manager.
✎Windows includes the User Account Control feature to improve the security of your computer. You may be
prompted for your permission or password for tasks such as installing software, running utilities, or changing
Windows settings. Refer to Help and Support for more information.
In Windows XP:
1. Select Start > My Computer.
2. In the left pane of the System Tasks window, select View system information.
3. Select Hardware tab > Device Manager.
You can also add hardware or modify device configurations using Device Manager.

2–2 Maintenance and Service Guide
External component identification
Top components
Display components
✎Your computer may look slightly different from the illustration in this section.
Item Component Description
(1) Internal display switch Turns off the display and initiates Sleep (Windows 7 and Windows Vista) or
Standby (Windows XP) if the display is closed while the power is on.
(2) Internal microphones (2) Record sound.
✎If there is a microphone icon next to each microphone opening, your
computer has internal microphones.
(3) Webcam Records video and captures still photographs.

External component identification
Maintenance and Service Guide 2–3
Wireless antennas (select models only)
Item Component Description
(1) WWAN antennas (2)* (select
models only)
Send and receive wireless signals to communicate with wireless wide-area
networks (WWANs).
(2) WLAN antennas (2)* (select
models only)
Send and receive wireless signals to communicate with wireless local area
networks (WLANs).
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around
the antennas free from obstructions.
To see wireless regulatory notices, refer to the section of the Regulatory, Safety and Environmental Notices that applies to
your country or region. These notices are located in Help and Support.

2–4 Maintenance and Service Guide
External component identification
Buttons
Item Component Description
(1) Power button ■When the computer is off, press the button to turn on the computer.
■When the computer is on, press the button to shut down the computer.
✎Although you can shut down the computer with the power button, the
recommended procedure is to use the Windows Shut Down command.
■When the computer is in the Sleep state (Windows 7 and Windows Vista)
or Standby (Windows XP), press the button briefly to exit the Sleep state
(Windows 7 and Windows Vista) or Standby (Windows XP).
■When the computer is in Hibernation, press the button briefly to exit
Hibernation.
If the computer has stopped responding and Windows shutdown procedures
are ineffective, press and hold the power button for at least 5 seconds to turn
off the computer.
To learn more about your power settings:
■In Windows 7: Select Start > Control Panel > System and Security >
Power Options.
■In Windows Vista: Select Start > Control Panel > System and
Maintenance > Power Options.
■In Windows XP: Select Start > Control Panel > Performance and
Maintenance > Power Options.
(2) Wireless button Turns the wireless feature on or off but does not establish a
wireless connection.
(3) QuickLook button Allows you to save calendar, contact, inbox, and task information from
Microsoft Outlook to the hard drive of your computer. When the computer is
off or in Hibernation, you can press the QuickLook button to view this
information without waiting for the operating system to restart.
(4) QuickWeb button Opens the Web browser.

External component identification
Maintenance and Service Guide 2–5
Keys
✎Your computer may look slightly different from the illustration in this section.
Item Component Description
(1) esc key Displays system information when pressed in combination with the fn key.
(2) fn key Executes frequently used system functions when pressed in combination with
a function key or the esc key.
(3) Windows logo key Displays the Windows Start menu.
(4) Windows applications key Displays a shortcut menu for items beneath the pointer.
(5) Embedded numeric keypad keys Can be used like the keys on an external numeric keypad.
(6) Function keys Execute frequently used system functions when pressed in combination with
the fn key.

2–6 Maintenance and Service Guide
External component identification
Lights
✎Your computer may look slightly different from the illustration in this section.
Item Component Description
(1) Power light ■On: The computer is on.
■Blinking: The computer is in the Sleep state (Windows 7 and
Windows Vista) or Standby (Windows XP).
■Off: The computer is off or in Hibernation.
(2) Caps lock light On: Caps lock is on.
(3) Wireless light ■Blue: An integrated wireless device, such as a WLAN device, the
HP Mobile Broadband Module (select models only), and/or a Bluetooth
device, is on.
■Amber: All wireless devices are off.
(4) QuickLook light Turns on briefly when the QuickLook button is pressed.
(5) QuickWeb light Turns on briefly when the QuickWeb button is pressed.

External component identification
Maintenance and Service Guide 2–7
Pointing devices
Item Component Description
(1) TouchPad* Moves the pointer and selects or activates items on the screen.
(2) Left TouchPad button* Functions like the left button on an external mouse.
(3) TouchPad scroll zone Scrolls up or down.
(4) Right TouchPad button* Functions like the right button on an external mouse.
*This table describes factory settings. To view or change pointing device preferences:
■In Windows 7: Select Start > Devices and Printers. Then, right-click the device representing your computer, and select
Mouse settings.
■In Windows Vista: Select Start > Control Panel > Hardware and Sound > Mouse.
■In Windows XP: Select Start > Control Panel > Printers and Other Hardware > Mouse.

2–8 Maintenance and Service Guide
External component identification
Front components
Right-side components
Item Component Description
(1) Drive light Blinking: The hard drive or an external optical drive is being accessed.
(2) Speakers (2) Produce sound.
(3) Vent Enables airflow to cool internal components.
✎The computer fan starts up automatically to cool internal components
and prevent overheating. It is normal for the internal fan to cycle on and
off during routine operation.
Item Component Description
(1) SD Card Reader Supports the following optional digital card formats:
■MultiMediaCard (MMC)
■Secure Digital (SD) Memory Card
(2) Combo headphone microphone jack Produces sound when connected to optional powered stereo speakers,
headphones, ear buds, a headset, or television audio. Also connects an
optional headset microphone.
✎When a device is connected to the headphone jack, the computer
speakers are disabled.
(3) USB ports (2) Connect optional USB devices.
(4) Security cable slot Attaches an optional security cable to the computer.
✎The security cable is designed to act as a deterrent, but it may not
prevent the computer from being mishandled or stolen.

External component identification
Maintenance and Service Guide 2–9
Left-side components
Item Component Description
(1) Battery light ■Amber: A battery is charging.
■Blue: A battery is close to full charge capacity.
■Blinking amber: A battery that is the only available power source has
reached a low battery level. When the battery reaches a critical battery
level, the battery light begins blinking rapidly.
■Off: If the computer is plugged into an external power source, the light turns
off when all batteries in the computer are fully charged. If the computer is
not plugged into an external power source, the light stays off until the
battery reaches a low battery level.
(2) Power connector Connects an AC adapter.
(3) Vent Enables airflow to cool internal components.
✎The computer fan starts up automatically to cool internal components
and prevent overheating. It is normal for the internal fan to cycle on and
off during routine operation.
(4) Powered USB port Provides power to a USB device, such as an optional external MultiBay or an
optional external optical drive, if used with a powered USB cable.
(5) DisplayPort Connects an external VGA monitor or projector.
(6) RJ-45 (network) jack Connects a network cable.

2–10 Maintenance and Service Guide
External component identification
Bottom components
Item Component Description
(1) Battery bay Holds the battery.
(2) SIM slot (select models only) Contains a wireless subscriber identity module (SIM). The SIM slot is located
inside the battery bay.
(3) Vents (6) Enable airflow to cool internal components.
✎The computer fan starts up automatically to cool internal components
and prevent overheating. It is normal for the internal fan to cycle on and
off during routine operation.
(4) Hard drive bay Holds the hard drive and contains the memory module slot.
(5) Battery release latch Releases the battery from the battery bay.