HP Spectre 13 Manual

HP Spectre 13 Laptop PC
Maintenance and Service Guide
IMPORTANT! This document is intended for
HP authorized service providers only.

© Copyright 2017 Hewlett-Packard
Development Company, L.P.
Bluetooth is a trademark owned by its proprietor
and used by HP Inc. under license. Intel and Core
are U.S. registered trademarks of Intel
Corporation. Microsoft and Windows are either
registered trademarks or trademarks of
Microsoft Corporation in the United States
and/or other countries. SD Logo is a trademark
of its proprietor.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in
the express warranty statements accompanying
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable for
technical or editorial errors or omissions
contained herein.
First Edition: October 2017
Document Part Number: 937953-001
Product notice
This guide describes features that are common
to most models. Some features may not be
available on your computer.
Not all features are available in all editions of
Windows 10. This computer may require
upgraded and/or separately purchased
hardware, drivers and/or software to take full
advantage of Windows 10 functionality. See for
http://www.microsoft.com details.

Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place
the device directly on your lap or obstruct the device air vents. Use the device only on a hard, at surface. Do not
allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or
clothing, to block airow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows
or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible surface
temperature limits dened by the International Standard for Safety of Information Technology Equipment (IEC
60950).
iii

iv Safety warning notice

Table of contents
1 Product description .................................................................................................................................................................................. 1
2 Getting to know your computer ............................................................................................................................................................. 4
Locating hardware .................................................................................................................................................................... 4
Locating software ..................................................................................................................................................................... 4
Rear ............................................................................................................................................................................................. 5
Display ........................................................................................................................................................................................ 7
Keyboard area ........................................................................................................................................................................... 8
TouchPad ............................................................................................................................................................... 8
Lights ..................................................................................................................................................................... 9
Button and speakers ......................................................................................................................................... 10
Special keys ........................................................................................................................................................ 11
Bottom ..................................................................................................................................................................................... 12
3 Illustrated parts catalog ........................................................................................................................................................................ 13
Labels ....................................................................................................................................................................................... 14
Computer components ......................................................................................................................................................... 15
Miscellaneous parts ............................................................................................................................................................... 22
4 Removal and replacement preliminary requirements ..................................................................................................................... 24
Tools required ......................................................................................................................................................................... 24
Service considerations .......................................................................................................................................................... 24
Plastic parts ........................................................................................................................................................ 24
Cables and connectors ..................................................................................................................................... 25
Drive handling .................................................................................................................................................... 25
Grounding guidelines ............................................................................................................................................................. 26
Electrostatic discharge damage ...................................................................................................................... 26
Packaging and transporting guidelines ..................................................................................... 27
Workstation guidelines ............................................................................................ 27
5 Removal and replacement procedures .............................................................................................................................................. 29
Component replacement procedures ................................................................................................................................. 29
Bottom cover ...................................................................................................................................................... 30
Battery ................................................................................................................................................................. 32
Solid-state drive ................................................................................................................................................ 33
Audio jack board cable ...................................................................................................................................... 34
v

Solid-state drive connector board .................................................................................................................. 35
TouchPad cable .................................................................................................................................................. 37
TouchPad ............................................................................................................................................................ 38
Fans ..................................................................................................................................................................... 39
System board ..................................................................................................................................................... 41
Heat sink ............................................................................................................................................................. 44
Keyboard ............................................................................................................................................................. 45
Speakers ............................................................................................................................................................. 49
Thermal sensor board ...................................................................................................................................... 50
Audio jack board ................................................................................................................................................ 52
6 Using Setup Utility (BIOS) ...................................................................................................................................................................... 53
Starting Setup Utility (BIOS) .................................................................................................................................................. 53
Updating Setup Utility (BIOS) ................................................................................................................................................ 53
Determining the BIOS version ......................................................................................................................... 53
Downloading a BIOS update ............................................................................................................................ 54
7 Using HP PC Hardware Diagnostics (UEFI) .......................................................................................................................................... 55
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ............................................................................... 56
8 Specications .......................................................................................................................................................................................... 57
9 Backing up, restoring, and recovering ................................................................................................................................................. 58
Creating recovery media and backups ................................................................................................................................ 58
Using HP Recovery media (select products only) ......................................................................................... 58
Using Windows tools ......................................................................................................................................... 59
Using the HP Cloud Recovery Download Tool (select products only) ....................................................... 60
Restore and recovery ............................................................................................................................................................ 60
Recovering using HP Recovery Manager ....................................................................................................... 60
What you need to know before you get started ...................................................................... 60
Using the HP Recovery partition (select products only) ......................................................... 61
Using HP Recovery media to recover ......................................................................................... 62
Changing the computer boot order ........................................................................................... 62
Removing the HP Recovery partition (select products only) ................................................. 62
10 Power cord set requirements ............................................................................................................................................................ 63
Requirements for all countries ............................................................................................................................................ 63
Requirements for specic countries and regions ............................................................................................................. 63
11 Recycling ............................................................................................................................................................................................... 65
vi

Index ............................................................................................................................................................................................................. 66
vii

viii

1 Product description
Category Description
Product Name HP Spectre 13 Laptop PC (model number 13-af0xx)
Processors Intel® Core™ i7-8550U 1.80-GHz (turbo up to 4.00-GHz) quad core processor (2133-MHz, 8.0-MB L3 cache, 15-
W)
Intel Core i5-8250U 1.60-GHz (turbo up to 3.40-GHz) quad core processor (2133-MHz, 6.0-MB L3 cache, 15-W
Chipset Integrated soldered-on-circuit (SoC)
Graphics Internal graphics: Intel ultra high-denition (UHD) Graphics 620 graphics subsystem with universal memory
architecture (UMA) video memory
Support for DX12, high-denition multimedia interface (HDMI), and HD decode
Panel 13.3-in, UHD, white light-emitting (WLED), BrightView (3840×2160), uslim-at (2.0-mm), UWVA, eDP+PSR, 340
nits, 16:9 ultra wide aspect ratio, narrow bezel, TouchScreen display assembly with ush glass, multitouch
enabled, MSFT HDR streaming capable
13.3-in, full high-denition (FHD), WLED, BrightView (1920×1080), uslim-III-at (2.0-mm), UWVA, eDP+PSR, 300
nits, 16:9 ultra wide aspect ratio, narrow bezel, TouchScreen display assembly with ush glass, multitouch
enabled, MSFT HDR streaming capable
Memory System memory built into system board
Support for LPDDR3-2133 dual channel system memory
Support for up to 16-GB of system memory in the following congurations:
16384-MB (16384-MB (256-MB × 32 × 4 × 4 pieces)
8192-MB (256-MB × 16 × 4 × 4 pieces)
Storage Support for the following solid-state drives:
●1-TB, M.2 2280-SATA-3/DS, PCIe, NVMe, solid-state drive with triple level cell (TLC)
●512-GB, M.2 2280-SATA-3/DS, PCIe, NVMe, solid-state drive with TLC
●360-GB, M.2 2280-SATA-3/DS, PCIe, NVMe, solid-state drive with TLC
●256-GB, M.2 2280-SATA-3/DS, PCIe, NVMe, solid-state drive with TLC
●128-GB, M.2 2280-SATA-3/DS, PCIe, NVMe, solid-state drive with TLC
Audio and video Audio:
Bang & Olufsen
Support for dual speakers
Support for HP Audio Boost 2.0 (with discrete amplier)
Camera:
HP Wide Vision HD infrared camera with indicator light, 2 infrared lights, USB 2.0, HD BSI sensor and infrared
sensor, f2.2, WDR, 88° WFOV, 720p by 30 frames per second
HP Wide Vision HD camera with indicator light, USB 2.0, HD BSI sensor, f2.2, WDR, 88° WFOV, 720p by 30 frames
per second
Microphones: Dual array digital microphones with appropriate beam-forming, echo-cancellation, noise-
suppression software
1

Category Description
Wireless Integrated wireless local area network (WLAN) options by way of wireless module
Dual PCIe WLAN antennas built into display assembly
Support for Intel Dual Band Wireless-AC 8265 802.11AC 2×2 WiFi + BT 4.2 Combo Adapter (non-vPro)
WLAN format
Compatible with Miracast-certied devices
Ports ●Audio-out (headphone)/audio-in (microphone) combo jack
●USB Type-C port 3.1 Gen 2 with Thunderbolt™ Gen 3 technology (2 ports) – Support for the
following functions:
–Power delivery 3.0
–Data transfer
–DisplayPort 1.2
–High-denition multimedia interface (HDMI) 2.0 (through a 3rd-party dongle)
–High-bandwidth Digital Content Protection (HDCP) 2.2 (through a 3rd-party dongle)
–HP Sleep & Charge
●USB Type-C port 3.1 Gen 1 (1 port):
–Power delivery 3.0
–Data transfer
–DisplayPort 1.2
–High-denition multimedia interface (HDMI) 2.0 (through a 3rd-party dongle)
–High-bandwidth Digital Content Protection (HDCP) 2.2 (through a 3rd-party dongle)
–HP Sleep & Charge
Keyboard/pointing
devices
Full-size, backlit, island-style keyboard in ceramic white or dark ash silver nishes
TouchPad requirements:
●Image sensor ClickPad with glass surface
●MultiTouch gestures enabled
●Support for Modern TrackPad gestures
●Taps enabled as default
Power requirements Support for a 4-cell, 43-WHr, 2.52-AHr, Li-ion battery
Support for 65-W AC adapter (non-PFC, RC, USB Type-C, 3-pin) and 65-W AC adapter (non-PFC, USB Type-C, 3-
pin)
Support for a 1.00-m power cord with a C5 connector
Sensors Infrared thermal
Security Trusted platform module 2.0 (TPM, discrete)
Operating system Preinstalled: Windows 10 and Windows 10 Professional
For APJ SEAP market (EM/SL): SEAP Windows 10 Home Plus
For China market: CPPP Windows 10 Home High-End China Language Edition
For developed market (ML): Windows 10 Home Plus ML
For emerging market (EM/SL): Windows 10 Home Plus EM/SL
2 Chapter 1 Product description

Category Description
Operating system
(continued)
For India market: Windows 10 Home Plus EM/SL IPPP
Serviceability End user replaceable part: AC adapter
3

2 Getting to know your computer
Your computer features top-rated components. This chapter provides details about your components,
where they're located, and how they work.
Locating hardware
To nd out what hardware is installed on your computer:
▲Type device manager in the taskbar search box, and then select the Device Manager app.
A list displays all the devices installed on your computer.
For information about system hardware components and the system BIOS version number, press fn+esc (select
products only).
Locating software
To nd out what software is installed on your computer:
▲Select the Start button.
‒ or –
Right-click the Start button, and then select Apps and Features.
4 Chapter 2 Getting to know your computer

Rear
Component Description
(1) AC adapter and battery light ●White: The AC adapter is connected and the battery is
fully charged.
●Blinking white: The AC adapter is disconnected and the battery
has reached a low battery level.
●Amber: The AC adapter is connected and the battery
is charging.
●O: The battery is not charging.
(2) USB Type-C power connector and port Connects an AC adapter that has a USB Type-C connector,
supplying power to the computer and, if needed, charging the
computer battery.
– and –
Connects a USB device that has a Type-C connector, such as a
cell phone, camera, activity tracker, or smartwatch, and provides
data transfer.
– and –
Connects a display device that has a USB Type-C connector,
providing DisplayPort output.
NOTE: Cables and/or adapters (purchased separately) may
be required.
(3) USB Type-C Thunderbolt ports Connects and charges a USB device that has a Type-C connector,
such as a cell phone, camera, activity tracker, or smartwatch, and
provides high-speed data transfer.
– or –
Connects to various USB, video, HDMI, and LAN devices.
NOTE: Cables and/or adapters (purchased separately) may
be required.
– or –
Connects a display device that has a USB Type-C connector,
providing display output.
NOTE: Your computer may also support a Thunderbolt
docking station.
(4) Audio-out (headphone)/Audio-in (microphone)
combo jack
Connects optional powered stereo speakers, headphones, earbuds,
a headset, or a television audio cable. Also connects an optional
headset microphone. This jack does not support optional
standalone microphones.
Rear 5

Component Description
WARNING! To reduce the risk of personal injury, adjust the volume
before putting on headphones, earbuds, or a headset. For
additional safety information, refer to the Regulatory, Safety, and
Environmental Notices.
To access this guide:
▲Select the Start button, select HP Help and Support, and then
select HP Documentation.
NOTE: When a device is connected to the jack, the computer
speakers are disabled.
6 Chapter 2 Getting to know your computer

Display
Component Description
(1) WLAN antennas* Send and receive wireless signals to communicate with wireless
local area networks (WLANs).
(2) Internal microphones Record sound.
(3) Camera light(s) On: One or more cameras are in use.
(4) Camera(s) Allow you to video chat, record video, and record still images. Some
cameras also allow a facial recognition logon to Windows, instead of
a password logon.
NOTE: Camera functions vary depending on the camera hardware
and software installed on your product.
*The antennas are not visible from the outside of the computer, and antenna location varies. For optimal transmission, keep the areas
immediately around the antennas free from obstructions.
For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region.
To access this guide:
▲Select the Start button, select HP Help and Support, and then select HP Documentation.
Display 7

Keyboard area
TouchPad
Component Description
(1) TouchPad zone Reads your nger gestures to move the pointer or activate items on
the screen.
(2) Left TouchPad button Functions like the left button on an external mouse.
(3) Right TouchPad button Functions like the right button on an external mouse.
8 Chapter 2 Getting to know your computer

Lights
Component Description
(1) Power light ●On: The computer is on.
●Blinking: The computer is in the Sleep state, a power-saving
state. The computer shuts o power to the display and other
unneeded components.
●O: The computer is o or in Hibernation. Hibernation is a
power-saving state that uses the least amount of power.
(2) Caps lock light On: Caps lock is on, which switches the key input to all
capital letters.
(3) Mute light ●On: Computer sound is o.
●O: Computer sound is on.
Keyboard area 9

Button and speakers
Component Description
(1) Power button ●When the computer is o, press the button to turn on the computer.
●When the computer is on, press the button briey to initiate Sleep.
●When the computer is in the Sleep state, press the button briey to
exit Sleep.
●When the computer is in Hibernation, press the button briey to
exit Hibernation.
CAUTION: Pressing and holding down the power button results in the
loss of unsaved information.
If the computer has stopped responding and shutdown procedures are
ineective, press and hold the power button down for at least 5 seconds
to turn o the computer.
To learn more about your power settings, see your power options:
▲Right-click the Power icon, and then select Power Options.
(2) Speakers Produce sound.
10 Chapter 2 Getting to know your computer

Special keys
Component Description
(1) esc key Displays system information when pressed in combination with the
fn key.
(2) fn key Executes specic functions when pressed in combination with
another key.
(3) Windows key Opens the Start menu.
NOTE: Pressing the Windows key again will close the Start menu.
(4) Action keys Execute frequently used system functions.
NOTE: On select products, the f5 action key turns the keyboard
backlight feature o or on.
Keyboard area 11

Bottom
Component Description
Vents Enable airow to cool internal components.
NOTE: The computer fan starts up automatically to cool internal
components and prevent overheating. It is normal for the internal
fan to cycle on and o during routine operation.
12 Chapter 2 Getting to know your computer