HP Compaq Business nx9110 User manual

Getting Started
HP Compaq Notebook Series
Document Part Number: 372369-001
February 2005
This guide explains how to set up your hardware and software
and begin using your notebook.
Enhanced for Accessibility.

Contents
1 Hardware Setup
Step 1: Identify the Hardware Required for Setup. . . . . . 1–3
Step 2: Insert the Battery Pack . . . . . . . . . . . . . . . . . . . . . 1–5
Step 3: Connect the Modem. . . . . . . . . . . . . . . . . . . . . . . 1–6
Connecting the Modem to an RJ-11 Jack . . . . . . . . . 1–7
Connecting the Modem with an Adapter. . . . . . . . . . 1–8
Step 4: Connect the Notebook to External Power . . . . . . 1–9
Step 5: Charge the Battery Pack. . . . . . . . . . . . . . . . . . . 1–10
Step 6: Open the Notebook . . . . . . . . . . . . . . . . . . . . . . 1–11
Step 7: Turn On the Notebook . . . . . . . . . . . . . . . . . . . . 1–12
2 Software Setup
Welcome to Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2
Select Your Regional Preferences . . . . . . . . . . . . . . . . . . 2–4
Accept the License Agreements. . . . . . . . . . . . . . . . . . . . 2–5
Help Protect Your Notebook . . . . . . . . . . . . . . . . . . . . . . 2–6
Name Your Notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–6
Register Online. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–7
Create User Accounts. . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8
Press the Finish Button. . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8
Getting Started iii

Contents
3 Next Steps
Protect Your Notebook . . . . . . . . . . . . . . . . . . . . . . . . . . 3–1
Protect the Notebook from Viruses . . . . . . . . . . . . . . 3–2
Protect the Notebook from Power Surges . . . . . . . . . 3–3
Protect Your Privacy . . . . . . . . . . . . . . . . . . . . . . . . . 3–3
Use the Notebook Safely . . . . . . . . . . . . . . . . . . . . . . 3–5
Turn Off the Notebook Properly . . . . . . . . . . . . . . . . 3–6
4 Notebook Tour
Top Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2
Front, Rear, Left-Side and Right-Side Components . . . . 4–4
Bottom Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–6
A Troubleshooting
Quick Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . A–2
Power Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–2
Is the Notebook Unable to Start Up?. . . . . . . . . . . . . A–3
Is the Notebook Screen Blank? . . . . . . . . . . . . . . . . . A–4
Is Software Functioning Abnormally? . . . . . . . . . . . A–5
Is the Notebook Unresponsive?. . . . . . . . . . . . . . . . . A–6
Is the Notebook Overheating? . . . . . . . . . . . . . . . . . . A–7
Is an External Device Not Working?. . . . . . . . . . . . . A–7
Help and Support Center . . . . . . . . . . . . . . . . . . . . . . . . . A–8
Contact Customer Care . . . . . . . . . . . . . . . . . . . . . . . . . . A–9
Preparing to Call Customer Care. . . . . . . . . . . . . . . . A–9
Contacting Customer Care by E-mail
or Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–10
Taking the Notebook to a Service Partner. . . . . . . . A–10
Getting Startediv

Contents
B System Restore
Safeguarding Your Data. . . . . . . . . . . . . . . . . . . . . . . . . . B–1
Altiris Local Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . B–2
System Restore Points . . . . . . . . . . . . . . . . . . . . . . . . . . . B–3
Setting a Restore Point . . . . . . . . . . . . . . . . . . . . . . . B–4
Restoring to a Restore Point . . . . . . . . . . . . . . . . . . . B–4
Repairing or Reinstalling Applications . . . . . . . . . . . . . . B–5
Reinstalling Applications from Your Hard
Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B–6
Reinstalling Applications from Discs . . . . . . . . . . . . B–6
Repairing the Operating System . . . . . . . . . . . . . . . . . . . B–7
Reinstalling the Operating System. . . . . . . . . . . . . . . . . . B–8
Reinstalling Device Drivers and Other Software. . . . . . B–10
Updating Reinstalled Software . . . . . . . . . . . . . . . . . . . B–10
Index
Getting Started v

1
Hardware Setup
ÅWARNING: This notebook is designed to run demanding applications
at full power. As a result of increased power consumption, it is normal
for the notebook to feel warm or hot when used continuously. To avoid
potential discomfort or burns, do not block the air vents or use the
notebook on your lap for extended periods. The notebook complies
with the user-accessible surface temperature limits defined by the
International Standard for Safety of Information Technology Equipment
(IEC 60950).
ÄCAUTION: To prevent file corruption and to ensure that the correct drivers
are installed:
■Do not set up the notebook for the first time while the notebook is
docked in an optional docking device.
■During the hardware and software setup procedures:
❏Do not unplug the notebook from external power.
❏Do not shut down the notebook or initiate standby or
hibernation.
✎For governmental agency and safety information, refer to the
Regulatory and Safety Notices guide on the Notebook
Documentation CD.
Getting Started1–1

Hardware Setup
During hardware setup, you will
1. Identify the hardware you need to set up the notebook.
2. Insert the battery pack into the notebook.
3. Connect the modem, so you can register the notebook and
operating system during software setup.
4. Connect the notebook to external power.
5. Allow the battery pack to charge.
6. Open the notebook.
7. Turn on the notebook.
When the notebook is turned on, you will be prompted to
begin software setup.
1–2 Getting Started

Hardware Setup
Step 1: Identify the Hardware
Required for Setup
To set up the notebook for the first time, you need the notebook
and the components listed in the following table.
✎Power cords, AC adapters, modem cables, and modem adapters
may vary in appearance.
Component Description
1 AC adapter Converts AC power to DC power.
2 Power cord Connects the AC adapter to an
AC outlet.
3 Battery pack Provides power to the notebook when
the notebook is not connected to
external power.
(Continued)
Getting Started 1–3

Hardware Setup
Component Description
4 Country-specific modem Adapts the modem cable to
adapter (included by region a non-RJ-11 telephone jack.
as required)
5 Modem cable (included with Connects the notebook to a telephone
select models) jack or to a country-specific modem
adapter.
✎ A modem cable has a 6-pin
RJ-11 telephone connector at
each end.
6 Network cable (not included) Connects the notebook to a
network jack.
✎ A network cable has an 8-pin
RJ-45 network connector at
each end.
1–4 Getting Started

Hardware Setup
Step 2: Insert the Battery Pack
ÄCAUTION: To prevent a lack of response when you turn on the
notebook, make sure the battery pack is firmly seated.
ÄCAUTION: To ensure that the correct drivers load and to prevent file
corruption or damage to components, do not remove the battery pack
until the notebook has been connected to external power.
To insert the battery pack:
1. Turn the notebook upside down with the primary battery bay
facing you.
2. Slide the battery pack into the battery bay until it locks into
place.
Getting Started 1–5

Hardware Setup
Step 3: Connect the Modem
ÅWARNING: To reduce the risk of electric shock, disconnect the
modem from the telephone network before accessing an internal
compartment of the notebook. Internal compartments include the
memory compartment, the battery bay, and the hard drive bay.
To connect the modem so that you can register your notebook
and operating system during software setup:
■Follow the instructions in this section for connecting the
modem to an analog telephone line.
– or –
■Follow the instructions provided by your Internet service
provider (ISP) to connect the notebook to the Internet through
a DSL (Digital Subscriber Line) modem, cable modem, or
network connection.
For more information about DSL, cable, and network
connections, select Start > Help and Support. The Help and
Support utility provides hardware and software information,
instructions, tutorials, and wizards that can help you set up or
troubleshoot a variety of connections.
✎It may be easier to connect your modem to a telephone line
now and set up another Internet connection later, after you have
completed software setup.
Wall jacks for analog telephone lines vary by country.
■If you are connecting the modem to a telephone line in
a country where RJ-11 telephone jacks are standard, refer
to the following section, “Connecting the Modem to an
RJ-11 Jack.”
■If you are connecting the modem to a telephone line in a
country where RJ-11 telephone jacks are not standard, refer
to the section “Connecting the Modem with an Adapter,” later
in this chapter.
1–6Getting Started