HP ZBOOK STUDIO 16 G10 Manual

Maintenance and Service Guide
SUMMARY
This guide provides maintenance information about such topics as spare parts, removal and replacement of
parts, security, and backing up.

Legal information
© Copyright 2023 HP Development
Company, L.P.
AMD is a trademark of Advanced Micro
Devices, Inc. Bluetooth is a trademark owned
by its proprietor and used by HP Inc.
under license. Chrome is a trademark of
Google LLC. The terms HDMI, HDMI High-
Definition Multimedia Interface, and the
HDMI Logo are trademarks or registered
trademarks of HDMI Licensing Administrator,
Inc. Intel, Core, Iris, Thunderbolt, and vPro
are trademarks of Intel Corporation or
its subsidiaries in the U.S. and/or other
countries. Microsoft and Windows are
either registered trademarks or trademarks
of Microsoft Corporation in the United
States and/or other countries. NVIDIA,
GeForce RTX, and RTX are trademarks
and/or registered trademarks of NVIDIA
Corporation in the U.S. and other countries.
NVMe is a registered trademark of NVM
Express. PCIe is a US registered trademark
of PCI-SIG. microSD™ is a trademark or
registered trademark of SD-3C LLC. USB
Type-C is a registered trademark of USB
Implementers Forum. DisplayPort™ and the
DisplayPort™ logo are trademarks owned by
the Video Electronics Standards Association
(VESA) in the United States and other
countries. Wi-Fi is a registered trademark of
Wi-Fi Alliance.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: May 2023
Document Part Number: N41738-001
Product notice
This guide describes features that are
common to most models. Some features
may not be available on your computer.
Not all features are available in all
editions or versions of Windows. Systems
may require upgraded and/or separately
purchased hardware, drivers, software
or BIOS update to take full advantage
of Windows functionality. Windows is
automatically updated, which is always
enabled. High-speed internet and Microsoft
account required. ISP fees may apply and
additional requirements may apply over time
for updates. See http://www.microsoft.com.
If your product ships with Windows in S
Mode: Windows in S Mode works exclusively
with apps from the Microsoft Store within
Windows. Certain default settings, features,
and apps cannot be changed. Some
accessories and apps that are compatible
with Windows may not work (including some
antivirus, PDF writers, driver utilities, and
accessibility apps), and performance may
vary, even if you switch out of S Mode. If you
switch to Windows, you cannot switch back
to S Mode. Learn more at Windows.com/
SmodeFAQ.
To access the latest user guides, go to
http://www.hp.com/support, and follow the
instructions to find your product. Then select
Manuals.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree
to be bound by the terms of the HP End
User License Agreement (EULA). If you
do not accept these license terms, your
sole remedy is to return the entire unused
product (hardware and software) within 14
days for a full refund subject to the refund
policy of your seller.
For any further information or to request
a full refund of the price of the computer,
please contact your seller.

Safety warning notice
Reduce the possibility of heat-related injuries or of overheating the computer by following the practices
described.
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a
hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to come
into contact with the skin or a soft surface, such as pillows or rugs or clothing, during operation. The
computer and the AC adapter comply with the user-accessible surface temperature limits defined by
applicable safety standards.
iii

Table of contents
1 Product description............................................................................................................................................................................................................................. 1
2 Components........................................................................................................................................................................................................................................... 5
Locating hardware ....................................................................................................................................................................................................................... 5
Locating software......................................................................................................................................................................................................................... 5
Right........................................................................................................................................................................................................................................................ 5
Left...........................................................................................................................................................................................................................................................6
Display ..................................................................................................................................................................................................................................................8
Low blue light mode (select products only).....................................................................................................................................................8
Keyboard area................................................................................................................................................................................................................................. 9
Touchpad ...............................................................................................................................................................................................................................10
Touchpad settings ...............................................................................................................................................................................................10
Adjusting touchpad settings.............................................................................................................................................................10
Turning on the touchpad ......................................................................................................................................................................10
Touchpad components ....................................................................................................................................................................................10
Lights ......................................................................................................................................................................................................................................... 11
Button, speakers, and fingerprint reader.......................................................................................................................................................13
Special keys.........................................................................................................................................................................................................................14
Bottom ................................................................................................................................................................................................................................................16
Labels ...................................................................................................................................................................................................................................................17
3 Illustrated parts catalog ..............................................................................................................................................................................................................19
Computer major components........................................................................................................................................................................................... 19
Display assembly subcomponents.............................................................................................................................................................................. 25
Miscellaneous parts.................................................................................................................................................................................................................27
4 Removal and replacement procedures preliminary requirements.............................................................................................................. 31
Tools required ................................................................................................................................................................................................................................ 31
Service considerations..........................................................................................................................................................................................................31
Plastic parts.........................................................................................................................................................................................................................31
Cables and connectors...............................................................................................................................................................................................31
Drive handling .................................................................................................................................................................................................................... 31
Electrostatic discharge information............................................................................................................................................................................ 32
Generating static electricity................................................................................................................................................................................... 32
iv

Preventing electrostatic damage to equipment......................................................................................................................................33
Personal grounding methods and equipment........................................................................................................................................... 33
Grounding the work area...........................................................................................................................................................................................34
Recommended materials and equipment....................................................................................................................................................34
Cleaning your computer.......................................................................................................................................................................................................35
Enabling HP Easy Clean (select products only)........................................................................................................................................35
Removing dirt and debris from your computer.........................................................................................................................................35
Cleaning your computer with a disinfectant...............................................................................................................................................36
Caring for wood veneer (select products only) .........................................................................................................................................37
Packaging and transporting guidelines......................................................................................................................................................................37
Accessing support information ......................................................................................................................................................................................38
5 Removal and replacement procedures for authorized service provider parts.................................................................................40
Component replacement procedures .......................................................................................................................................................................40
Preparation for disassembly..................................................................................................................................................................................40
Bottom cover .....................................................................................................................................................................................................................40
Solid-state drive............................................................................................................................................................................................................... 42
Bottom speakers.............................................................................................................................................................................................................44
Battery....................................................................................................................................................................................................................................46
Memory modules.............................................................................................................................................................................................................47
Fans .......................................................................................................................................................................................................................................... 49
Heat sink ...............................................................................................................................................................................................................................49
Display assembly............................................................................................................................................................................................................. 51
System board .................................................................................................................................................................................................................... 62
Wireless antenna............................................................................................................................................................................................................66
Fingerprint reader cable.............................................................................................................................................................................................67
Fingerprint reader..........................................................................................................................................................................................................68
Transfer board cable ....................................................................................................................................................................................................69
Transfer board....................................................................................................................................................................................................................70
Touchpad cable..................................................................................................................................................................................................................71
Touchpad ...............................................................................................................................................................................................................................72
RTC battery ..........................................................................................................................................................................................................................73
Top speakers.......................................................................................................................................................................................................................74
Audio jack..............................................................................................................................................................................................................................75
Top cover with keyboard.............................................................................................................................................................................................76
6 Computer Setup (BIOS), TPM, and HP Sure Start .....................................................................................................................................................78
Using Computer Setup ...........................................................................................................................................................................................................78
Navigating and selecting in Computer Setup ...........................................................................................................................................78
Restoring factory settings in Computer Setup......................................................................................................................................... 79
Updating the BIOS ......................................................................................................................................................................................................... 79
Determining the BIOS version ................................................................................................................................................................... 79
Preparing for a BIOS update....................................................................................................................................................................... 79
Downloading a BIOS update............................................................................................................................................................80
Installing a BIOS update......................................................................................................................................................................80
Changing the boot order using the f9 prompt ..........................................................................................................................................80
TPM BIOS settings (select products only) ...............................................................................................................................................................81
Using HP Sure Start (select products only)..............................................................................................................................................................81
v

7 Backing up, restoring, and recovering...............................................................................................................................................................................82
Backing up information and creating recovery media................................................................................................................................... 82
Using Windows tools for backing up.................................................................................................................................................................82
Using the HP Cloud Recovery Download Tool to create recovery media (select products only)......................... 82
Restoring and recovering your system......................................................................................................................................................................83
Creating a system restore ......................................................................................................................................................................................83
Restoring and recovery methods.......................................................................................................................................................................83
Recovering using HP Recovery media............................................................................................................................................................83
Changing the computer boot order ..................................................................................................................................................................84
Using HP Sure Recover (select products only)..........................................................................................................................................84
8 Using HP PC Hardware Diagnostics..................................................................................................................................................................................85
Using HP PC Hardware Diagnostics Windows (select products only)................................................................................................85
Using an HP PC Hardware Diagnostics Windows hardware failure ID code.......................................................................85
Accessing HP PC Hardware Diagnostics Windows..............................................................................................................................85
Accessing HP PC Hardware Diagnostics Windows from HP Support Assistant................................................. 85
Accessing HP PC Hardware Diagnostics Windows from the Start menu (select products only)............86
Downloading HP PC Hardware Diagnostics Windows........................................................................................................................86
Downloading the latest HP PC Hardware Diagnostics Windows version from HP.............................................86
Downloading the HP PC Hardware Diagnostics Windows from the Microsoft Store.......................................86
Downloading HP Hardware Diagnostics Windows by product name or number (select products
only) ................................................................................................................................................................................................................................87
Installing HP PC Hardware Diagnostics Windows...................................................................................................................................87
Using HP PC Hardware Diagnostics UEFI .................................................................................................................................................................87
Using an HP PC Hardware Diagnostics UEFI hardware failure ID code...................................................................................87
Starting HP PC Hardware Diagnostics UEFI................................................................................................................................................87
Starting HP PC Hardware Diagnostics UEFI through HP Hotkey Support software (select products
only)...........................................................................................................................................................................................................................................88
Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive...................................................................................88
Downloading the latest HP PC Hardware Diagnostics UEFI version.............................................................................89
Downloading HP PC Hardware Diagnostics UEFI by product name or number (select products
only) ...............................................................................................................................................................................................................................89
Using Remote HP PC Hardware Diagnostics UEFI settings (select products only)...................................................................89
Downloading Remote HP PC Hardware Diagnostics UEFI ...............................................................................................................89
Downloading the latest Remote HP PC Hardware Diagnostics UEFI version.........................................................89
Downloading Remote HP PC Hardware Diagnostics UEFI by product name or number................................89
Customizing Remote HP PC Hardware Diagnostics UEFI settings............................................................................................90
9 Specifications..................................................................................................................................................................................................................................... 91
Computer specifications......................................................................................................................................................................................................91
Display specifications............................................................................................................................................................................................................92
Solid-state drive specifications ...................................................................................................................................................................................... 92
10 Statement of memory volatility...........................................................................................................................................................................................94
Current BIOS steps ..................................................................................................................................................................................................................94
Nonvolatile memory usage ................................................................................................................................................................................................96
Questions and answers.........................................................................................................................................................................................................97
vi

Using HP Sure Start (select products only).............................................................................................................................................................98
11 Power cord set requirements.................................................................................................................................................................................................99
Requirements for all countries ........................................................................................................................................................................................99
Requirements for specific countries and regions.............................................................................................................................................99
12 Recycling............................................................................................................................................................................................................................................102
Index..............................................................................................................................................................................................................................................................103
vii

Product description1
This table provides detailed product information.
Table 1-1 Product components and their descriptions
Category Description
Product Name HP ZBook Studio 16 inch G10 Mobile Workstation PC
Processors Intel® Core® i9-13900H 2.6 GHz processor (14 cores, 24 MB L3 cache, 45 W)
Intel Core i9-13900HK 2.6 GHz processor (14 cores, 24 MB L3 cache, 45 W)
Intel Core i7-13800H 2.5 GHz processor (14 cores, 24 MB L3 cache, 45 W)
Intel Core i7-13700H 2.4 GHz processor (14 cores, 24 MB L3 cache, 45 W)
Intel Core i5-13600H 2.8 GHz processor (12 cores, 18 MB L3 cache, 45 W)
Chipset Intel integrated soldered-on-circuit (SoC)
Display 40.6 cm (16.0 in), liquid crystal display (LCD), wide quad ultra extended graphics array (WQUXGA),
DreamColor (3840 × 2400), antiglare, light-emitting diode (LED), ultrawide viewing angle (UWVA), DCI-P3,
100% CG, embedded DisplayPort™ (eDP) 1.4 + panel self-refresh (PSR), bent, nontouchscreen (nTS)
display panel with narrow bezel; typical brightness: 500 nits
40.6 cm (16.0 in), LCD, WQUXGA (3840 × 2400), brightview, organic light-emitting diode (OLED) + low blue
light (LBL), UWVA, DCI-P3, 100% CG, eDP 1.4 + PSR, bent, nTS display panel with narrow bezel; typical
brightness: 400 nits
40.6 cm (16.0 in), LCD, WQUXGA (3840 × 2400), brightview, OLED + LBL, UWVA, DCI-P3, 100% CG, eDP 1.4
+ PSR, bent, direct bonding touchscreen (DBTS) display panel with narrow bezel; typical brightness: 400
nits
40.6 cm (16.0 in), LCD, widescreen ultra extended graphics array (WUXGA) (1900 × 1200), antiglare, white
light-emitting diode (WLED) + LBL, UWVA, sRGB, 100% CG, eDP 1.4 + PSR2, bent, nTS display panel with
narrow bezel; typical brightness: 400 nits
Graphics controller Intel Iris™ Xe
NVIDIA® GeForce RTX® 4080 with 12 GB memory
NVIDIA GeForce RTX 4070 with 8 GB memory
NVIDIA RTX® 4000 with 12 GB memory
NVIDIA RTX 3000 with 8 GB memory
NVIDIA RTX 2000 with 8 GB memory
NVIDIA RTX A1000 with 6 GB memory
Product description 1

Table 1-1 Product components and their descriptions (continued)
Category Description
Graphics memory Graphics double data rate (GDDR6) 512 MB × 32, 1.35 V, 20 GBps graphics memory
GDDR6 512 MB × 32, 1.35 V, 18 GBps graphic memory
GDDR6 512 MB × 32, 1.35 V, 16 GBps graphic memory
Memory Double data rate (DDR5)-5600 and DDR5-4800
Two memory module slots (small outline dual in-line memory modules (SODIMMs) supporting up to
64 GB of RAM in the following configurations:
DDR5-5600, 1.1 V
●64 GB (2 × 32 GB)
●48 GB (1 × 32 GB + 1 × 16)
●40 GB (1 × 32 GB + 1 × 8)
●32 GB (1 × 32 GB or 2 × 16)
●24 GB (1 × 16 GB + 1 × 8)
●16 GB (1 × 16 GB or 2 × 8)
●8 GB (1 × 8 GB)
DDR5-4800, 1.1 V
●64 GB (2 × 32 GB)
●48 GB (1 × 32 GB + 1 × 16)
●40 GB (1 × 32 GB + 1 × 8)
●32 GB (1 × 32 GB or 2 × 16)
●24 GB (1 × 16 GB + 1 × 8)
●16 GB (1 × 16 GB or 2 × 8)
●8 GB (1 × 8 GB)
Storage - solid-state
drive
Support for the following solid-state drives:
●4 TB, M.2 2280, Peripheral Component Interconnect Express (PCIe®-4×4), Non-Volatile Memory
Express (NVMe®), dual-sided solid-state drive with three-layer cell (TLC)
●2 TB, M.2 2280, PCIe-4×4, NVMe solid-state drive with TLC
●1 TB, M.2 2280, PCIe-4×4, NVMe solid-state drive with TLC
●1 TB, M.2 2280, PCIe-4×4, NVMe, self-encrypting solid-state drive with TLC and OPAL2
●512 GB, M.2 2280, PCIe-4×4, NVMe solid-state drive with TLC
●512 GB, M.2 2280, PCIe-4×4, NVMe, self-encrypting solid-state drive with TLC and OPAL2
Audio and video Audio brand: BANG and OLUFSEN
Support for quad speakers
HP True Vision Camera: integrated, high-definition (HD), USB 2.0, narrow field-of-view (NFOV), fixed,
infrared (IR)
Dual-array microphone
2 Chapter 1 Product description

Table 1-1 Product components and their descriptions (continued)
Category Description
Card reader microSD® media reader slot
Wireless Integrated Intel AX211 Wi-Fi® 6E + Bluetooth® 5.3 M.2 1216 vPro® 160 MHz CNVi worldwide (WW) wireless
local area network (WLAN) module
Ports Hot plug/unplug and autodetect for correct output to wide-aspect vs. standard-aspect video
●Audio-out (headphone)/Audio-in (microphone) combo jack
●High-Definition Multimedia Interface® (HDMI®) port
●SIM card slot (select products only)
●Smart card reader (select products only)
●USB 5 Gbps port
●USB 5 Gbps port with HP Sleep and Charge
●USB Type-C® power connector and 5 Gbps ports with HP Sleep and Charge and DisplayPort output
(2)
●USB Type-C power connector and Thunderbolt™ ports with HP Sleep and Charge and DisplayPort
output (2)
Keyboard/pointing
devices
Keyboard: Backlit, island-style, notebook PC keyboard with Clickpad, image sensor, numeric keypad in
soft grey finish
●Backlit, island-style, RGB, spill-resistant, Z Command, quiet keyboard with Clickpad and image
sensor
●Backlit, island-style, RGB, spill-resistant, quiet keyboard with Clickpad and image sensor
●Backlit, island-style, spill-resistant, quiet keyboard with Clickpad and image sensor
Touchpad
Clickpad with image sensor
Multitouch gestures enabled
Precision touchpad support
Taps enabled as default
Power requirements 6 cell, 86 Whr, Long Life, polymer battery
HP Fast Charge Technology
200 W HP Smart AC adapter (power factor correction [PFC], right-angle barrel, slim 4.5 mm, 3 pin)
150 W HP Smart AC adapter (power factor correction [PFC], right-angle barrel, slim 4.5 mm, 3 pin)
C13, 1.8 m (6.0 ft), HF power cord (conventional with sticker and straight plug)
C13, 1.0 m (3.3 ft), power cord (premium with tag)
C5, 1.0 m (3.3 ft), HF power cord (conventional with sticker and straight plug)
C5, 1.0 m (3.3 ft), HF power cord (premium with sticker and straight plug)
C5, 1.0 m (3.3 ft), power cord (premium with tag)
Product description 3

Table 1-1 Product components and their descriptions (continued)
Category Description
Security Fingerprint reader
HP combination nano cable lock
HP essential combination nano cable lock
Sensor Ambient light sensor
Operating system FreeDOS
Windows® 11 Home
Windows 11 Home Single Language
Windows 11 Pro
Windows 11 Pro (preinstalled with Windows 10 Pro Downgrade)
Windows 11 Pro (Windows 11 Enterprise or Windows 10 Enterprise available with a Volume Licensing
Agreement)
Windows 11 Pro Education
Serviceability End user replaceable part: AC adapter
4 Chapter 1 Product description

Components2
Your computer features top-rated components. This chapter provides details about your components,
where they are located, and how they work.
Locating hardware
Use these instructions to find out what hardware is installed on your computer.
■Select the Search icon (select products only) in the taskbar, type device manager in the search
box, and then select the Device Manager app.
A list displays all the devices installed on your computer.
For information about system hardware components and the system BIOS version number, press
fn+esc (select products only).
Locating software
Use these instructions to find out what software is installed on your computer:
■Right-click the Start button, and then select Apps and Features.
Right
Use the illustration and table to identify the components on the right side of the computer.
Components 5

Table 2-1 Right-side components and their descriptions
Component Description
(1) microSD™ memory card reader Reads optional memory cards that store, manage, share, or
access information.
To insert a card:
1. Hold the card label-side up, with the connectors facing
the computer.
2. Insert the card into the memory card reader, and then
press in on the card until it is firmly seated.
To remove a card:
■Press in on the card, and then remove it from the
memory card reader.
(2) USB Type-C 10 Gbps signaling rate power
connector port with HP Sleep and Charge
and DisplayPort output
Connects an AC adapter that has a USB Type-C connector,
supplying power to the computer and, if needed, charging
the computer battery.
– and –
Connects a USB device, provides high-speed data transfer,
and (for select products) charges small devices (such as a
smartphone) when the computer is on or in Sleep mode.
NOTE: Use a standard USB Type-C charging cable or cable
adapter (purchased separately) when charging a small
external device.
– and –
Connects a display device that has a USB Type-C connector,
providing DisplayPort output.
(3) USB port with 5 Gbps signaling rate and HP
Sleep and Charge
Connects a USB device, provides high-speed data transfer,
and charges small devices (such as a smartphone), even
when the computer is off.
NOTE: Use a standard USB Type-A charging cable or cable
adapter (purchased separately) when charging a small
external device.
(4) Security cable slot Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a deterrent,
but it might not prevent the computer from being mishandled
or stolen.
Left
Use the illustration and table to identify the components on the left side of the computer.
6Chapter 2 Components

Table 2-2 Left-side components and their descriptions
Component Description
(1) Battery light When AC power is connected:
●White: The battery charge is greater than 90 percent.
●Amber: The battery charge is from 0 to 90 percent.
●Off: The battery is not charging.
When AC power is disconnected (battery not charging):
●Blinking amber: The battery has reached a low battery
level. When the battery has reached a critical battery
level, the battery light begins blinking rapidly.
●Off: The battery is not charging.
(2) Power connector Connects an AC adapter.
(3) USB Type-C 40 Gbps signaling rate power
connector and Thunderbolt port with HP
Sleep and Charge and DisplayPort output (2)
Connect an AC adapter that has a USB Type-C connector,
supplying power to the computer and, if needed, charging the
computer battery.
– and –
Connect a USB device, provides high-speed data transfer,
and charges small devices (such as a smartphone), even
when the computer is off.
NOTE: Use a standard USB Type-C charging cable or cable
adapter (purchased separately) when charging a small
external device.
– and –
Connect a display device that has a USB Type-C connector,
providing DisplayPort output.
NOTE: Your computer might also support a Thunderbolt
docking station.
Left 7

Table 2-2 Left-side components and their descriptions (continued)
Component Description
(4) Audio-out (headphone)/Audio-in
(microphone) combo jack
Connects optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable. Also
connects an optional headset microphone. This jack does
not support optional standalone microphones.
WARNING! To reduce the risk of personal injury, adjust the
volume before putting on headphones, earbuds, or a
headset. For additional safety information, see the
Regulatory, Safety, and Environmental Notices .
To access this guide:
■Select the Search icon in the taskbar, type HP
Documentation in the search box, and then select HP
Documentation.
NOTE: When a device is connected to the jack, the
computer speakers are disabled.
Display
Use the illustration and table to identify the display components.
Low blue light mode (select products only)
Your computer display is shipped from the factory in low blue light mode for improved eye comfort and
safety. Also, blue light mode automatically adjusts blue light emissions when you are using the computer
at night or for reading.
WARNING! To reduce the risk of serious injury, read the Safety & Comfort Guide . It describes proper
workstation setup and proper posture, health, and work habits for computer users. The Safety &
Comfort Guide also provides important electrical and mechanical safety information. The Safety &
Comfort Guide is available on the web at http://www.hp.com/ergo.
8Chapter 2 Components

Table 2-3 Display components and their descriptions
Component Description
(1) Camera lights On: One or more cameras are in use.
(2) Cameras Allow you to video chat, record video, and record still images.
Some cameras also allow a facial recognition logon to Windows,
instead of a password logon.
NOTE: Camera functions vary depending on the camera
hardware and software installed on your product.
(3) Ambient light sensors (2) (select products only) Adjust the brightness of the display, depending on the ambient
light.
(4) WLAN antennas (2)* Send and receive wireless signals to communicate with wireless
local area networks (WLANs).
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around
the antennas free from obstructions.
For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your
country or region.
To access this guide:
■Select the Search icon in the taskbar, type HP Documentation in the search box, and then select HP Documentation.
Keyboard area
Keyboards can vary by language.
Keyboard area 9

NOTE: The keyboard, including the function keys and power button (select products only), is disabled
in stand, tent, and tablet modes. To enable the keyboard, including the power button, change to the
clamshell mode.
Touchpad
The touchpad settings and components are described here.
Touchpad settings
You learn how to adjust the touchpad settings and components here.
Adjusting touchpad settings
Use these steps to adjust touchpad settings and gestures.
1. Select the Search icon (select products only) in the taskbar, type touchpad settings in the
search box, and then press enter.
2. Choose a setting.
Turning on the touchpad
Follow these steps to turn on the touchpad.
1. Select the Search icon (select products only) in the taskbar, type touchpad settings in the
search box, and then press enter.
2. Using an external mouse, click the Touchpad button.
If you are not using an external mouse, press the Tab key repeatedly until the pointer rests on the
touchpad button. Then press the spacebar to select the button.
Touchpad components
Use the illustration and table to identify the touchpad components.
10 Chapter 2 Components

Table 2-4 Touchpad components and their descriptions
Component Description
(1) Touchpad zone Reads your finger gestures to move the pointer or activate
items on the screen.
(2) Left control zone Textured area that allows you to perform additional gestures.
(3) Right control zone Textured area that allows you to perform additional gestures.
Lights
Use the illustration and table to identify the lights on the computer.
NOTE: Your computer might look slightly different from the illustration in this section.
NOTE: You can configure various keyboards. The features and keyboard layout might vary depending
on the model.
Lights 11

Table 2-5 Lights and their descriptions
Component Description
(1) Caps lock light On: Caps lock is on, which switches the key input to all capital
letters.
(2) Privacy key light (select products only) On: Privacy screen is on, which helps prevent side-angle
viewing.
(3) Mute light ●On: Computer sound is off.
●Off: Computer sound is on.
(4) Microphone mute light ●On: Microphone is off.
●Off: Microphone is on.
(5) Camera privacy light ●On: Camera is disabled.
●Off: Camera is enabled.
(6) Power light ●On: The computer is on.
●Blinking (select products only): The computer is in
the Sleep state, a power-saving state. The computer
shuts off power to the display and other unnecessary
components.
●Off: Depending on your computer model, the computer
is off, in Hibernation, or in Sleep. Hibernation is the
power-saving state that uses the least amount of power.
(7) Fn lock light On: The fn key is locked.
12 Chapter 2 Components

Button, speakers, and fingerprint reader
Fingerprint readers can be located on the touchpad, on a side panel of the computer, or on the top cover
below the keyboard.
IMPORTANT: To verify that your computer supports fingerprint reader sign-in, select the Search icon
in the taskbar, type Sign-in options in the search box, and then select the Sign-on options app. If
Fingerprint recognition is not listed as an option, then your notebook does not include a fingerprint
reader.
Table 2-6 Button, speakers, and fingerprint reader and their descriptions
Component Description
(1) Speakers (2) Produce sound.
Button, speakers, and fingerprint reader 13