HP Pavilion DV6000 Manual

HP Pavilion dv6000 Entertainment PC
Maintenance and Service Guide

© Copyright 2007 Hewlett-Packard
Development Company, L.P.
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Intel and Core are
trademarks or registered trademarks of Intel
Corporation or its subsidiaries in the United
States and other countries. Microsoft,
Windows, and Windows Vista are either
trademarks or registered trademarks of
Microsoft Corporation in the United States
and/or other countries. SD Logo is a
trademark of its proprietor.
The information contained herein is subject to
change without notice. The only warranties
for HP products and services are set forth in
the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: April 2007
Document Part Number: 443406-001

Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a
hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact
the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC
adapter comply with the user-accessible surface temperature limits defined by the International Standard
for Safety of Information Technology Equipment (IEC 60950).
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Table of contents
1Product description
2External component identification
Display components ................................................................................................................. 5
Top components ...................................................................................................................... 6
Lights ....................................................................................................................... 6
Buttons, speakers, and fingerprint reader ..................................................................... 7
Keys ........................................................................................................................ 9
TouchPad ............................................................................................................... 10
Front components ................................................................................................................... 11
Right-side components ............................................................................................................ 12
Rear component ..................................................................................................................... 13
Left-side components ............................................................................................................... 13
Bottom components ................................................................................................................ 15
3Illustrated parts catalog
Serial number location ............................................................................................................ 17
Computer major components ................................................................................................... 18
Display assembly components ................................................................................................. 22
Plastics Kit ............................................................................................................................. 23
Cable Kit .............................................................................................................................. 24
Mass storage devices ............................................................................................................. 25
Miscellaneous parts ................................................................................................................ 26
Sequential part number listing .................................................................................................. 27
4Removal and replacement procedures
Preliminary replacement requirements ....................................................................................... 33
Tools required ......................................................................................................... 33
Service considerations ............................................................................................. 33
Plastic parts ............................................................................................. 33
Cables and connectors ............................................................................. 34
Drive handling ......................................................................................... 34
Grounding guidelines .............................................................................................. 35
Electrostatic discharge damage .................................................................. 35
Packaging and transporting guidelines ........................................ 36
Workstation guidelines .............................................................. 36
Equipment guidelines ................................................................. 37
Unknown user password .......................................................................................... 38
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Component replacement procedures ........................................................................................ 39
Serial number ......................................................................................................... 39
Battery ................................................................................................................... 40
Camera module ...................................................................................................... 41
Display inverter ....................................................................................................... 43
Hard drive ............................................................................................................. 45
Computer feet ......................................................................................................... 47
Memory module ...................................................................................................... 47
RTC battery ............................................................................................................ 49
WLAN module ........................................................................................................ 50
Optical drive .......................................................................................................... 52
Switch cover ........................................................................................................... 54
Speaker assembly ................................................................................................... 56
Power button board ................................................................................................. 57
Keyboard ............................................................................................................... 58
Display assembly .................................................................................................... 61
Top cover ............................................................................................................... 66
Bluetooth module .................................................................................................... 70
ExpressCard assembly ............................................................................................. 71
USB/power connector board .................................................................................... 73
System board ......................................................................................................... 74
Audio board ........................................................................................................... 77
Fan/heat sink assembly ........................................................................................... 78
Processor ............................................................................................................... 80
5Setup Utility
Starting the Setup Utility .......................................................................................................... 83
Changing the language of the Setup Utility ............................................................................... 83
Navigating and selecting in the Setup Utility .............................................................................. 84
Displaying system information .................................................................................................. 84
Restoring default settings in the Setup Utility .............................................................................. 84
Using advanced Setup Utility features ....................................................................................... 85
Closing the Setup Utility .......................................................................................................... 85
Setup Utility menus ................................................................................................................. 85
6Specifications
Computer specifications .......................................................................................................... 87
15.4-inch, WXGA, BrightView display specifications ................................................................. 88
Hard drive specifications ........................................................................................................ 89
DVD±RW and CD-RW Super Multi Double-Layer Combo Drive specifications ................................ 90
System DMA specifications ...................................................................................................... 91
System interrupt specifications ................................................................................................. 92
System I/O address specifications ............................................................................................ 93
System memory map specifications .......................................................................................... 95
7Screw listing
Phillips PM2.0×5.0 captive screw ............................................................................................ 98
Phillips PM3.0×4.0 screw ....................................................................................................... 99
Phillips PM2.0×3.0 screw ..................................................................................................... 100
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Phillips PM2.5×7.0 screw ..................................................................................................... 102
Phillips PM2.5×5.0 screw ..................................................................................................... 105
Phillips PM2.5×2.0 screw ..................................................................................................... 107
Phillips PM2.5×4.0 screw ..................................................................................................... 108
Hex HM5.0×9.0 standoff ..................................................................................................... 110
Phillips PM2.0×2.0 screw ..................................................................................................... 111
Phillips PM2.5×5.0 captive screw .......................................................................................... 112
Phillips 2.5×4.0 captive screw ............................................................................................... 113
8Backup and Recovery
Recovering system information ............................................................................................... 115
Backing up your information ................................................................................... 115
When to back up ................................................................................... 115
Back up suggestions ............................................................................... 116
Using system restore points ..................................................................................... 116
When to create restore points .................................................................. 116
Create a system restore point ................................................................... 116
Restore to a previous date and time .......................................................... 117
Creating recovery discs ......................................................................................... 117
Reinstalling software programs and drivers ............................................................... 118
Reinstalling preinstalled programs and drivers ........................................... 118
Reinstalling programs from discs .............................................................. 118
Performing a recovery ........................................................................................... 119
Recovering from the recovery discs ........................................................... 119
Recovering from the partition on the hard drive .......................................... 119
Deleting the recovery partition on the hard drive ....................................................... 120
Updating reinstalled software ................................................................................. 120
9Connector pin assignments
Audio-in (microphone) .......................................................................................................... 121
Audio-out (headphone) ......................................................................................................... 121
External monitor ................................................................................................................... 122
RJ-11 (modem) ..................................................................................................................... 123
RJ-45 (network) .................................................................................................................... 123
S-Video-out .......................................................................................................................... 124
Universal Serial Bus .............................................................................................................. 124
10 Power cord set requirements
Requirements for all countries or regions ................................................................................. 125
Requirements for specific countries or regions .......................................................................... 126
11 Recycling
Battery ................................................................................................................................ 127
Display ............................................................................................................................... 127
Index ............................................................................................................................... 133
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1Product description
Category Description Full-
featured
models
Defeatured
models
Product Name HP Pavilion dv6000 Entertainment PC √ √
Processors Intel® dual-core 64-bit processor with 800-MHz front
side bus
●Intel® Core™ Duo T7300 2.0-GHz processor (4 MB of L2
cache)
●Intel Core Duo T7100 1.8-GHz processor (2 MB of L2 cache)
√ √
Chipset ●Intel GM965
●Southbridge ICH8m
√ √
Graphics Intel Extreme Graphics (Mobile Intel Graphics Media
Accelerator X3100) UMA (integrated) with shared video memory, up
to 64 MB on computer models equipped with 512 MB of system
random access memory (RAM), or up to 256 MB on computer models
equipped with 1024 MB or more of system RAM (memory size is
dynamic change)
√ √
Panels 15.4-inch, WXGA BrightView √ √
Memory ●Two SODIMM slots
●Customer-accessible/upgradable
●Supports up to 2 GB of system RAM
●DDRII PC2-5300 (667-MHz)
◦2048 (1024 × 2)
◦1536 (1024 + 512)
◦1024 (1024 × 1, 512 × 2)
◦512 (512 × 1)
√ √
Hard drives ●Serial ATA
●Supports all 9.5-mm, 2.5-inch hard drives, including the
following:
◦200-GB, 4200-rpm
◦160-GB, 5400-rpm
◦120-GB, 5400-rpm
√√
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Category Description Full-
featured
models
Defeatured
models
◦80-GB, 5400-rpm
◦60-GB, 5400-rpm
Optical drives ●12.7-mm tray load
●Fixed (removal of 1 screw required)
●Parallel ATA
●Supports the following drives:
◦DVD±RW and CD-RW Super Multi Double-Layer Combo
Drive with LightScribe
◦DVD±RW and CD-RW Super Multi Double-Layer Combo
Drive
◦DVD/CD-RW Combo Drive
√ √
Diskette drive Supports external USB drive only √ √
Camera 1.3-megapixel, low-light, VGA camera - fixed (no tilt) √
Microphone 2 omnidirectional, dual-array microphones, with beam-forming,
echo-cancellation, noise-suppression software
√
Audio ●HD audio - Realtek ALC861-VD-GR
●Supports Microsoft® Premium requirements
●Pavilion-branded Altec Lansing speakers
√ √
Modem ●56K V.92 data/fax modem (SilonLab ML3000)
●Supports all worldwide certification requirements
●Modem cable not included
√ √
Ethernet ●Integrated Realtek 10/100 network interface card (NIC)
●Ethernet cable not included
√ √
Wireless Integrated wireless local area network (WLAN) options
by way of wireless module:
●Intel PRO Wireless 3945 802.11a/b/g and 802.11b/g with
2 antennae integrated into the display assembly
●Intel PRO Wireless 4965 802.11a/b/g/n with 3 antennae
integrated into the display assembly
●Intel WLAN + Bluetooth®
√ √
External media
card
●One ExpressCard54 slot √ √
●5-in-1 Digital Media Slot, supports SD, MMC, SDIO, MS,
MSpro, xD
√
Ports ●Audio-in jack (mono microphone) √ √
●Audio-out jack (stereo headphone) √√
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Category Description Full-
featured
models
Defeatured
models
●Audio-out jack (stereo headphone with S/PDIF) √
●RJ-11 jack (modem) √ √
●RJ-45 jack (Ethernet, includes link and activity lights) √ √
●S-Video-out jack √ √
●USB ports (3) √
●USB ports (2) √
●VGA port (Dsub 15-pin) √ √
●1394 port √
●2-pin AC power connector √ √
Docking Expansion port 3 supports HP xb3000 Notebook Expansion Base
and HP Notebook QuickDock
√ √
Keyboard/pointing
devices
●15.4-inch keyboard
●TouchPad with 2 buttons and two-way scroll (taps enabled as
default)
√ √
Power
requirements
●12-cell 2.20-Ah Li-ion battery
●6-cell 2.55-Ah Li-ion battery
●6-cell 2.20-Ah Li-ion battery
√ √
65-W AC adapter with localized cable plug support (2-wire plug
with ground pin, supports 2-pin DC connector)
√ √
Security ●Security cable slot √ √
●Fingerprint reader √
Operating system Preinstalled:
●Windows Vista™ Business (32-bit)
●Windows Vista Ultimate (64-bit)
●Windows Vista Premium (32- and 64-bit)
●Windows Vista Home Basic (32-bit)
√ √
Serviceability End-user replaceable parts:
●AC adapter
●Battery (system)
●Hard drive
●Memory module
●Optical drive
●WLAN module
√√
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2External component identification
Display components
Item Component Description
(1) Internal display switch* Turns off the display if the display is closed while the
computer is on.
(2) Internal microphones (2) (select models only) Record sound.
NOTE: If there is a microphone icon next to each
microphone opening, the computer has internal
microphones.
(3) Integrated camera light (select models only) On: The integrated camera is in use.
(4) Integrated camera (select models only) Records video and captures still photographs.
*The location of the internal display switch varies by computer model.
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Top components
Lights
Item Component Description
(1) Power lights (2)* ●On: The computer is on.
●Blinking: The computer is in the Sleep state.
●Off: The computer is off or in Hibernation.
(2) Battery light ●On: A battery is charging.
●Blinking: A battery that is the only available power
source has reached a low battery level or a critical
battery level.
●Off: If the computer is plugged into an external power
source, the light is turned off when all batteries in the
computer are fully charged. If the computer is not
plugged into an external power source, the light stays
off until the battery reaches a low battery level.
(3) Drive light Blinking: The hard drive or optical drive is being accessed.
(4) Caps lock light On: Caps lock is on.
(5) Volume mute light ●Blue: Computer sound is turned on.
●Amber: Computer sound is turned off.
(6) Volume down light Blinking: The volume scroll zone is being used to decrease
speaker volume.
(7) Volume up light Blinking: The volume scroll zone is being used to increase
speaker volume.
(8) Num lock light On: Num lock is on or the embedded numeric keypad is
enabled.
*The 2 power lights display the same information. The light on the power button is visible only when the computer is open. The
power light on the front of the computer is visible whether the computer is open or closed.
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Buttons, speakers, and fingerprint reader
Item Component Description
(1) Power button* ●When the computer is off, press the button to turn on
the computer.
●When the computer is on, press the button to shut down
the computer.
●When the computer is in the Sleep state, press the
button briefly to exit Sleep.
●When the computer is in Hibernation, press the button
briefly to exit Hibernation.
If the computer has stopped responding and Windows®
shutdown procedures are ineffective, press and hold the
power button for at least 5 seconds to turn off the computer.
To learn more about power settings, select Start > Control
Panel > System and Maintenance > Power
Options.
(2) Speakers (2) Produce sound.
(3) Media button Opens the QuickPlay program.
NOTE: If the computer has been set up to require a logon
password, you may be asked to log on to Windows.
QuickPlay opens after you log on. Refer to the QuickPlay
software Help for more information.
(4) DVD button Opens the DVD playback feature of the QuickPlay program.
NOTE: If the computer has been set up to require a logon
password, you may be asked to log on to Windows.
QuickPlay opens after you log on. Refer to the QuickPlay
software Help for more information.
(5) Previous/rewind button ●Plays the previous track or chapter when pressed once.
●Rewinds media when pressed simultaneously with
the fn key.
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Item Component Description
(6) Play/pause button Plays or pauses the disc.
(7) Next/fast forward button ●Plays the next track or chapter when pressed once.
●Fast forwards media when pressed simultaneously with
the fn key.
(8) Stop button Stops the disc.
(9) Volume mute button Mutes and restores the speaker sound.
(10) Volume scroll zone Adjusts speaker volume. Slide your finger to the left to
decrease volume and to the right to increase volume. You
can also tap the minus sign on the scroll zone to decrease
volume, or tap the plus sign on the scroll zone to increase
volume.
(11) Fingerprint reader (select models only) Allows a fingerprint logon to Windows, instead of a
password logon.
*This table describes factory settings. For information about changing factory settings, refer to the user guides located in Help
and Support.
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Keys
Item Component Function
(1) esc key Displays system information when pressed in combination
with the fn key.
(2) fn key Executes frequently used system functions when pressed in
combination with a function key or the esc key.
(3) Windows logo key Displays the Windows® Start menu.
(4) Windows applications key Displays a shortcut menu for items beneath the pointer.
(5) Embedded numeric keypad keys Can be used like the keys on an external numeric keypad.
(6) Function keys Execute frequently used system functions when pressed in
combination with the fn key.
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TouchPad
Item Component Function
(1) TouchPad light ●Blue: TouchPad is enabled.
●Amber: TouchPad is disabled.
(2) TouchPad* Moves the pointer and selects or activates items on the
screen.
(3) Left TouchPad button* Functions like the left button on an external mouse.
(4) TouchPad on/off button Enables/disables the TouchPad.
(5) TouchPad scroll zone Scrolls up or down.
(6) Right TouchPad button* Functions like the right button on an external mouse.
*This table describes factory settings. To view or change pointing device preferences, select Start > Control Panel >
Hardware and Sound > Mouse.
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Front components
Item Component Function
(1) Power light ●On: The computer is on.
●Blinking: The computer is in the Sleep state.
●Off: The computer is off or in Hibernation.
(2) Battery light ●On: A battery is charging.
●Blinking: A battery that is the only available power
source has reached a low battery level or a critical
battery level.
●Off: If the computer is plugged into an external power
source, the light is turned off when all batteries in the
computer are fully charged. If the computer is not
plugged into an external power source, the light stays
off until the battery reaches a low battery level.
(3) Drive light Blinking: The hard drive or optical drive is being accessed.
(4) Wireless switch Turns the wireless feature on or off, but does not create a
wireless connection.
NOTE: To establish a wireless connection, a wireless
network must already be set up.
(5) Wireless light ●Blue: An integrated wireless device, such as a WLAN
device and/or a Bluetooth® device, is turned on.
●Amber: An integrated wireless device is turned off.
(6) Consumer infrared lens Receives a signal from a remote control device, such as the
HP Remote Control.
(7) Audio-in (microphone) jack Connects an optional computer headset microphone, stereo
array microphone, or monaural microphone.
(8) Audio-out (headphone) jack Produces sound when connected to optional powered stereo
speakers, headphones, ear buds, a headset, or television
audio.
(9) Audio-out (headphone) S/PDIF jack (select models
only)
Produces sound when connected to optional powered stereo
speakers, headphones, ear buds, a headset, or television
audio.
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Right-side components
Item Component Function
(1) ExpressCard slot Supports optional ExpressCard/54 cards.
(2) Optical drive Reads optical discs, and, on select models, also writes to
optical discs.
(3) Optical drive light Blinking: The optical drive is being accessed.
(4) USB port (select models only) Connects an optional USB device.
(5) Power connector Connects an AC adapter.
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