HP LD4201 User manual

Order Number : GETEC-C1-10-210 FCC Part 15 subpart B
Test Report Number : GETEC-E3-10-108 Page 1 / 1
EUT Type: Digital Signage Display
FCC ID.: BEJHSTND-3081-G
APPENDIX G
: USER’S MANUAL

HP LD4201, LD4210 and LD4710
Digital Signage Displays
User Guide
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© 2010 Hewlett-Packard Development
Company, L.P. The information contained
herein is subject to change without notice.
Microsoft®, Windows®, Windows® XP, and
Windows Vista® are either trademarks or
registered trademarks of Microsoft
Corporation in the United States and/or
other countries.
The only warranties for HP products and
services are set forth in the express
warranty statements accompanying such
products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable
for technical or editorial errors or omissions
contained herein.
This document contains proprietary
information that is protected by copyright.
No part of this document may be
photocopied, reproduced, or translated to
another language without the prior written
consent of Hewlett-Packard Company.
First Edition (November 2010)
Document Part Number: 626995–001
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About this guide
This guide provides information on setting up the display, installing drivers, using the On-Screen
Display menu, troubleshooting, and technical specifications.
WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily
harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow directions could result in
damage to equipment or loss of information.
NOTE: Text set off in this manner provides important supplemental information.
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iv About this guide ENWW
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Table of contents
1 Product features ............................................................................................................................................. 1
HP Digital Signage models ................................................................................................................... 1
Accessories .......................................................................................................................................... 2
Optional accessories ............................................................................................................................ 2
2 Safety and maintenance guidelines .............................................................................................................. 3
Important safety information ................................................................................................................. 3
Maintenance guidelines ........................................................................................................................ 4
Cleaning the display ............................................................................................................ 5
Shipping the display ............................................................................................................. 5
3 Setting up the display ..................................................................................................................................... 7
Installing the stand (sold separately) .................................................................................................... 7
Connecting the speakers (sold separately) .......................................................................................... 9
Rotating to the portrait position .......................................................................................................... 11
Using the remote control .................................................................................................................... 12
Inserting the batteries (sold separately) ............................................................................. 12
Identifying remote control buttons ...................................................................................... 13
Identifying display components .......................................................................................................... 15
VESA mounting support and security slot .......................................................................................... 17
Connecting to external devices .......................................................................................................... 18
Connecting RGB ................................................................................................................ 20
Connecting DisplayPort (480p/576p/720p/1080i/1080p) ................................................... 20
Connecting HDMI (480p/576p/720p/1080i/1080p) ............................................................ 21
Connecting LAN (HP LD4210 and HP LD4710 only) ........................................................ 22
Connecting daisy chain displays ........................................................................................................ 24
4 Operating the display ................................................................................................................................... 27
Software and utilities .......................................................................................................................... 27
The information file ............................................................................................................ 27
The image color matching file ............................................................................................ 27
Installing the .INF and .ICM files ........................................................................................................ 28
Installing from the CD ........................................................................................................ 28
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Downloading from the Web ............................................................................................... 28
Using the auto-adjustment function (RGB INPUT source only) ......................................................... 29
Using the On-Screen Display menu ................................................................................................... 30
Using the remote control to adjust the OSD ...................................................................... 30
OSD menu selections ........................................................................................................ 31
Selecting an Aspect Ratio .................................................................................................. 37
Adjusting the timer function ............................................................................................... 37
Clock ................................................................................................................. 38
On Time and Off Time ....................................................................................... 38
Sleep Timer ....................................................................................................... 38
Auto Off ............................................................................................................. 39
Power On Delay ................................................................................................ 39
Using Key Lock .................................................................................................................. 39
Using ISM Method ............................................................................................................. 40
Using Tile Mode ................................................................................................................. 40
5 Using the HP Media Sign Player .................................................................................................................. 41
Using Photo List ................................................................................................................................. 43
Using Music List ................................................................................................................................. 44
Using Movie List ................................................................................................................................. 45
6 Installing HP Network Sign Manager .......................................................................................................... 47
Signage display .................................................................................................................................. 48
System requirements ......................................................................................................................... 49
Features ............................................................................................................................................. 50
Environment setup ............................................................................................................................. 51
Connecting a display via LAN or WAN .............................................................................. 51
Setting IP address to the network display ......................................................... 51
Connecting a display via RS-232-C serial port .................................................................. 52
HP Network Sign Manager installation ............................................................................................... 53
Installing HP Network Sign Manager ................................................................................. 53
Removing HP Network Sign Manager ............................................................................... 53
Quick overview ................................................................................................................................... 54
Home screen ..................................................................................................................... 54
Toolbar ............................................................................................................................... 54
Control tab ......................................................................................................................... 55
Log-in ................................................................................................................................................. 56
Connection settings ............................................................................................................................ 57
Ethernet communication settings ....................................................................................... 57
Serial communication settings ........................................................................................... 57
Display registration ............................................................................................................................. 58
Registering a networked display ........................................................................................ 58
Registering a display via serial communication ................................................................. 59
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Display and group management ........................................................................................................ 60
Making a group .................................................................................................................. 60
Adding a display to group .................................................................................................. 60
Viewing group information ................................................................................................. 60
Deleting a group ................................................................................................................ 61
Deleting a group ................................................................................................ 61
Deleting a display from a group ........................................................................ 61
Deleting a display .............................................................................................. 61
Adding a tag to a display ................................................................................................... 61
Display configuration .......................................................................................................................... 62
Viewing information ........................................................................................................... 62
Display .............................................................................................................. 62
IP Configuration ................................................................................................ 62
Status ................................................................................................................ 62
Diagnosis .......................................................................................................... 63
Controlling a display .......................................................................................................... 63
Power ................................................................................................................ 63
Select Input ....................................................................................................... 63
Volume .............................................................................................................. 63
Screen Mute ...................................................................................................... 64
Volume Mute ..................................................................................................... 64
OSD Select ....................................................................................................... 64
Configuring audio/video settings ........................................................................................ 64
Picture Mode ..................................................................................................... 64
Backlight ............................................................................................................ 64
Contrast ............................................................................................................. 64
Brightness ......................................................................................................... 64
Color .................................................................................................................. 64
Sharpness ......................................................................................................... 65
Color Temperature (White Balance) ................................................................. 65
Auto Config ....................................................................................................... 65
Sound Mode ...................................................................................................... 65
Auto Volume ...................................................................................................... 65
Balance ............................................................................................................. 65
Speaker ............................................................................................................. 65
Setting screen options ....................................................................................................... 65
Aspect Ratio ...................................................................................................... 65
ISM Method ....................................................................................................... 65
Power indicator ................................................................................................. 66
DDC-CI .............................................................................................................. 66
DFC ................................................................................................................... 66
DPM Select ....................................................................................................... 66
Remote/Key Lock .............................................................................................. 66
Sleep Timer ....................................................................................................... 66
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Auto Off ............................................................................................................. 66
Power On Delay ................................................................................................ 66
Energy Saving ................................................................................................... 67
Factory Reset .................................................................................................... 67
Scheduling ......................................................................................................................... 67
Clock ................................................................................................................. 67
Time Schedule Setting ...................................................................................... 67
On/Off Time Schedule Info ................................................................................ 67
Saving and loading display configuration .......................................................................... 68
Saving display configuration ............................................................................. 68
Loading display configuration ............................................................................ 68
Tile Mode ............................................................................................................................................ 69
Creating a tile mode ........................................................................................................... 69
Modifying a tile mode ......................................................................................................... 69
Schedule and Playback contents (USB) ............................................................................................ 70
Scheduling the playback of files ........................................................................................ 70
USB Schedule ................................................................................................... 70
Saving files in the USB device .......................................................................... 71
Scheduling the playback of files ........................................................................ 71
USB Export ........................................................................................................................ 72
Exporting to USB ............................................................................................... 72
Saving files and the playback schedules in the USB device ............................. 72
Toolbar ............................................................................................................................................... 74
Search ............................................................................................................................... 74
Setting ................................................................................................................................ 74
Ethernet Network .............................................................................................. 74
RS-232C Serial Communication ....................................................................... 74
Connect ............................................................................................................................. 74
Refresh .............................................................................................................................. 75
Message ............................................................................................................................ 75
Alarm ................................................................................................................................. 76
Security .............................................................................................................................. 76
Help ................................................................................................................................... 77
Log history .......................................................................................................................................... 78
Log data ............................................................................................................................. 78
Log file name and location ................................................................................................. 78
Upgrade .............................................................................................................................................. 79
Appendix A Troubleshooting .......................................................................................................................... 81
Solving common problems ................................................................................................................. 81
Using the Web .................................................................................................................................... 83
Preparing to call technical support ..................................................................................................... 83
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Appendix B Technical specifications ............................................................................................................ 85
HP Digital Signage Display ................................................................................................................ 85
HP LD4201 and HP LD4210 dimensions ........................................................................................... 88
HP LD4710 dimensions ...................................................................................................................... 89
Recognizing preset display resolutions .............................................................................................. 90
Preset display modes ........................................................................................................ 90
DTV mode .......................................................................................................................... 90
Power indicator .................................................................................................................. 91
Appendix C Command reference ................................................................................................................... 93
Connecting the cable .......................................................................................................................... 93
RS-232-C configurations ................................................................................................... 93
Communication parameter ................................................................................................ 94
Command reference list ..................................................................................................................... 94
Transmission/Receiving Protocol ....................................................................................................... 96
01. Power (Command : a) .................................................................................................. 97
02. Input Select (Command : b) (Main Picture Input) ........................................................ 97
03. Aspect Ratio (Command : c) (Main picture format) ..................................................... 98
04. Screen Mute (Command : d) ....................................................................................... 99
05. Volume Mute (Command : e) ....................................................................................... 99
06. Volume Control (Command : f) .................................................................................. 100
07. Contrast (Command : g) ............................................................................................ 101
08. Brightness (Command : h) ......................................................................................... 101
09. Color (Command : i) (Video Timing only) .................................................................. 102
10. Tint (Command : j) (Video Timing only) ..................................................................... 103
11. Sharpness (Command : k) (Video Timing only) ......................................................... 104
12. OSD Select (Command : l) ........................................................................................ 105
13. Remote Lock /Key Lock (Command : m) ................................................................... 106
14. Balance (Command : t) .............................................................................................. 106
15. Color Temperature (Command : u) ............................................................................ 107
16. Abnormal state (Command : z) .................................................................................. 107
17. ISM mode (Command : j p) ........................................................................................ 108
18. Auto Configure (Command : j u) ................................................................................ 108
19. Key (Command : m c) ................................................................................................ 109
20. Tile Mode (Command : d d) ....................................................................................... 109
21. Tile H Position (Command : d e) ................................................................................ 110
22. Tile V Position (Command : d f) ................................................................................. 110
23. Tile H Size (Command : d g) ..................................................................................... 110
24. Tile V Size (Command : d h) ...................................................................................... 111
25. Tile ID Set (Command : d i) ....................................................................................... 112
26. Natural Mode (In Tile Mode) (Command : d j) ........................................................... 112
27. Picture Mode (Command : d x) .................................................................................. 113
28. Sound Mode (Command : d y ) .................................................................................. 113
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29. Fan Fault check (Command : d w ) ............................................................................ 114
30. Elapsed time return (Command : d l) ......................................................................... 114
31. Temperature value (Command : d n) ......................................................................... 115
32. Lamp fault Check (Command : d p) ........................................................................... 115
33. Auto volume (Command : d u) ................................................................................... 116
34. Speaker (Command : d v) .......................................................................................... 116
35. Time (Command : f a) ................................................................................................ 117
36. On Timer (On/Off Timer) Time (Command : f d) ........................................................ 117
37. Off Timer (On/Off Timer) Time (Command : f e) ........................................................ 118
38. Scheduling Input select (Command : f u) (Main Picture Input) .................................. 120
39. Sleep Time (Command : f f) ....................................................................................... 121
40. Auto Sleep (Command : f g) ...................................................................................... 121
41. Power On Delay (Command : f h) .............................................................................. 122
42. Language (Command : f i) ......................................................................................... 122
43. DPM Select (Command : f j) ...................................................................................... 123
44. Reset (Command : f k) ............................................................................................... 123
45. Power saving(Command : f I) .................................................................................... 124
46. Power Indicator (Command : f o) ............................................................................... 124
47. Serial no. Check (Command : f y) .............................................................................. 125
48. S/W Version (Command : f z) .................................................................................... 125
49. Input Select (Command : x b) .................................................................................... 125
IR codes ........................................................................................................................................... 126
Remote Control IR Code ................................................................................................. 126
Output waveform ............................................................................................. 126
Configuration of frame ..................................................................................... 127
Lead code ....................................................................................................... 127
Repeat code .................................................................................................... 127
Bit description .................................................................................................. 127
Frame interval: Tf ............................................................................................ 127
IR Codes Table ................................................................................................................ 128
Appendix D Agency regulatory notices ....................................................................................................... 131
Federal Communications Commission notice .................................................................................. 131
Modifications .................................................................................................................... 131
Cables .............................................................................................................................. 131
Declaration of Conformity for products marked with the FCC logo (United States only) .................. 132
Canadian notice ............................................................................................................................... 132
Avis Canadien .................................................................................................................................. 132
European Union regulatory notice .................................................................................................... 132
German ergonomics notice .............................................................................................................. 133
Japanese notice ............................................................................................................................... 133
Korean notice ................................................................................................................................... 133
Power cord set requirements ........................................................................................................... 134
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Japanese power cord requirements ................................................................................ 134
Product environmental notices ......................................................................................................... 134
Materials disposal ............................................................................................................ 134
Disposal of waste equipment by users in private households in the European Union .... 134
Chemical substances ....................................................................................................... 135
HP recycling program ...................................................................................................... 135
Restriction of Hazardous Substances (RoHS) ................................................................. 135
Turkey EEE regulation ..................................................................................................... 136
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1 Product features
HP Digital Signage models
The HP LCD digital signage displays have a wide aspect active matrix thin-film transistor (TFT) panel.
The displays features include the following:
łHP LD4201 model, 106.7 cm (42-inch diagonal) widescreen viewable area display with
1920 x 1080 native resolution
łHP LD4210 model, 106.7 cm (42-inch diagonal) widescreen viewable area display with
1920 x 1080 native resolution
łHP LD4710 model, 119.28 cm (47-inch diagonal) widescreen viewable area display with
1920 x 1080 native resolution
łLandscape and portrait wall mounting positions
łVideo inputs support DisplayPort In/Out, HDMI In/Out, RGB In/Out, and RS-232-C In/Out signal
inputs
łAudio input jack and external speaker ports
łLAN port (HP LD4210 and HP LD4710 only) for remote display control and controlling the
HP Media Sign Player
łHP Media Sign Player—Play image, video, and music files from a USB storage device, define
play list, timing options, scheduling
łUSB port for the HP Media Sign Player
łOn-Screen Display (OSD) menu in several languages for ease of setup and screen optimization
łScreen adjustment buttons (Power On/Off, AUTO/SET, OSD Controls, MENU, and SOURCE)
on the back of the display
łUser controls to adjust Picture, Tile Mode, Timer, Energy Saving, Aspect Ratio, Audio, and
additional setup options
łPlug and play capability if supported by the system
łSecurity cable provision on rear panel to lock down the display and help prevent theft
łSupport VESA compliant mounting interface with 600 x 400 mm (23.62 x 15.75 in) hole pattern
for the HP LD4201 and HP LD4210 models and 800 x 400 mm (31.50 x 15.75 in) hole pattern
for the HP LD4710 model
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Accessories
łSoftware and documentation CD
łRemote control
łPower cable
łDisplayPort cable
łHDMI cable
łRGB (VGA) cable
Optional accessories
Optional accessories (purchased separately) might vary depending on the model.
łStand kit
łSpeakers kit
łWall mount kit
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2 Safety and maintenance guidelines
Important safety information
A power cord is included with the display. If another cord is used, use only a power source and
connection appropriate for this display. For information on the correct power cord set to use with the
display, refer to the Power cord set requirements on page 134.
WARNING! To reduce the risk of electric shock or damage to the equipment:
• Do not disable the power cord grounding feature. The grounding plug is an important safety feature.
• Plug the power cord in a grounded (earthed) outlet that is easily accessible at all times.
• Disconnect power from the product by unplugging the power cord from the electrical outlet.
For your safety, do not place anything on power cords or cables. Arrange them so that no one can
accidentally step on or trip over them. Do not pull on a cord or cable. When unplugging from the
electrical outlet, grasp the cord by the plug.
To reduce the risk of serious injury, read the Safety and Comfort Guide. It describes proper
workstation, setup, posture, and health and work habits for computer users, and provides important
electrical and mechanical safety information. This guide is located on the Web at www.hp.com/ergo
and/or on the documentation CD, if one is included with the display.
CAUTION: For the protection of the display, as well as the media player/computer, connect all
power cords for the media player/computer and its peripheral devices (such as a display, printer,
scanner) to some form of surge protection device such as a power strip or Uninterruptible Power
Supply (UPS). Not all power strips provide surge protection; the power strips must be specifically
labeled as having this ability. Use a power strip whose manufacturer offers a Damage Replacement
Policy so you can replace the equipment, if surge protection fails.
Use the appropriate and correctly sized furniture designed to properly support your display.
WARNING! Displays that are inappropriately situated on dressers, bookcases, shelves, desks,
speakers, chests, or carts can fall over and cause personal injury.
Care should be taken to route all cords and cables connected to the display so that they cannot be
pulled, grabbed, or tripped over.
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Maintenance guidelines
To enhance the performance and extend the life of the display:
łDo not open the display cabinet or attempt to service this product yourself. Adjust only those
controls that are covered in the operating instructions. If the display is not operating properly or
has been dropped or damaged, contact an authorized HP dealer, reseller, or service provider.
łUse only a power source and connection appropriate for this display, as indicated on the label/
back plate of the display.
łBe sure the total ampere rating of the products connected to the outlet does not exceed the
current rating of the electrical outlet, and the total ampere rating of the products connected to the
cord does not exceed the rating of the cord. Look on the power label to determine the ampere
rating (AMPS or A) for each device.
łInstall the display near an outlet that you can easily reach. Disconnect the display by grasping
the plug firmly and pulling it from the outlet. Never disconnect the display by pulling the cord.
łTurn the display off when not in use. You can substantially increase the life expectancy of the
display by using a screen saver program and turning off the display when not in use.
CAUTION: [Author note:]Delete this Caution?
Burn-in damage might occur on displays that display the same static image on the screen for a
prolonged period of time (12 consecutive hours of non-use). To avoid burn-in image damage on
the display screen, you should always activate a screen saver application or turn off the display
when it is not in use for a prolonged period of time or cycle between 5 minutes of static
information and 10 seconds of a moving image. Image retention is a condition that might occur
on all LCD screens. Screen burn-in is not covered under the HP warranty.
łSlots and openings in the cabinet are provided for ventilation. These openings must not be
blocked or covered. Never push objects of any kind into cabinet slots or other openings.
łDo not drop the display or place it on an unstable surface.
łDo not allow anything to rest on the power cord. Do not walk on the cord.
łKeep the display in a well-ventilated area, away from excessive light, heat or moisture.
łWhen removing the display base, you must lay the display face down on a soft area to prevent it
from getting scratched, defaced, or broken.
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Cleaning the display
1. Turn off the display and unplug the power cord from the back of the unit.
2. Dust the display by wiping the screen and the cabinet with a soft, clean antistatic cloth.
3. For more difficult cleaning situations, use a 50/50 mix of water and Isopropyl alcohol.
CAUTION: Spray the cleaner onto a cloth and use the damp cloth to gently wipe the screen
surface. Never spray the cleaner directly on the screen surface. It might seep behind the bezel and
damage the electronics.
CAUTION: To clean the display screen or cabinet, do not use cleaners that contain any petroleum-
based materials such as benzene or thinner or any volatile substance. These chemicals might
damage the display.
Shipping the display
Keep the original packing box in a storage area. You might need it later if you move or ship the
display.
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3 Setting up the display
To set up the display, ensure that the power is turned off to the display, media player/computer
system, and other attached devices, and then follow the instructions below.
Installing the stand (sold separately)
1. [Author note:]Update this stand section to show differences between the 42 and 47
models. David N. as the screw measurements as 42” =33mm (1 5/16”) and 47”=17mm (5/8
“) with a washer, but Brian D. has LGE guide that says 42”=30mm and 47”=10mm.
Take the parts for the stand out of the box.
łFor the HP LD4201 and LD4210—four screws M4 x 33 mm ( in) (1) and stand (2)
łHP LD4710—four screws M4 x 17 mm ( in) (1) and stand (2)
Figure 3-1 Stand accessory contents
1 2
1 2
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