HP AK373A - StorageWorks All-in-One Storage System 1200r 5.4TB SAS Model NAS... How to use

HP
All-in-One 1.51 & ProLiant Storage
Server 7.1 Service Release
release notes
These release notes provide information and describe issues related to the release of AiO 1.51 Service Release for
HP StorageWorks All-in-One Storage Systems and HP StorageWorks All-in-One Storage Blade Solutions and PSS
Service Release 7.1 for HP ProLiant Storage Servers and HP ProLiant Data Protection Storage Servers.
Part number: 5697-0282
First edition: January 2010

AiO VERSION: 1.51, PSS VERSION: 7.1
Version information can be obtained in the HP Storage Server Management console or HP
StorageWorks All-in-One Storage System Management console by selecting System Settings and
viewing System Information.
Description
These release notes provide information about the contents of AiO Service Release 1.51 and PSS
Service Release 7.1 and describe issues related to the release of Service Release 1.51 and 7.1 for
HP StorageWorks All-in-One Storage Systems, HP StorageWorks All-in-One Storage Blade Solution
servers, HP ProLiant Storage Servers and HP ProLiant Data Protection Storage Servers using the
supported operating systems. The Service Release provides an installation utility and a rollup of
individual support update components for your system. Applying this Service Release will update your
HP All-in-One Storage System to version 1.51 and your HP ProLiant Storage Server to version 7.1.
NOTE:
Use the Service Release setup program to install the Service Release.
Update recommendation Recommended
Prerequisites
Microsoft Windows Server 2003 Service Pack 2 and Microsoft .NET Framework 3.5 Service Pack 1
are required before installing the Service Release.
•For Web downloads, Microsoft Windows Server 2003 Service Pack 2 and Microsoft .NET
Framework 3.5 Service Pack 1 should be obtained separately from Microsoft; it is not included
in the Service Release contents downloaded from the HP.com (Software & Drivers) site.
IMPORTANT:
If needed, the HP Storage Server Installer will guide you through the installation of Microsoft Windows
Server 2003 SP2 and Microsoft .NET Framework 3.5 Service Pack 1. The following software
components are required on HP Storage Server for installation of Microsoft Windows Server 2003
SP2:
•HP Storage Server System Update
•Microsoft Windows Installer 3.1
•Microsoft .NET Framework 2.0
After installing the prerequisites through the Service Release or manually, the server must be rebooted.
Components might not be installed if the server is not rebooted.
For more information on this service pack, including the release notes, readme, installation instructions,
list of updates, and list of security updates, see the Microsoft Windows Server 2003 Service Pack 2
Web site at http://www.microsoft.com/technet/windowsserver/sp2.mspx.
All-in-One 1.51 & ProLiant Storage Server 7.1 Service Release 3

Product models
These release notes apply to the storage servers listed in the following table.
Table 1 Storage servers covered by AiO Service Release 1.51 and PSS Service Release 7.1
Product modelProduct series
•HP StorageWorks 400 All-in-One Storage System
•HP StorageWorks 600 All-in-One Storage System
•HP StorageWorks 1200 All-in-One Storage System
•HP StorageWorks 400r All-in-One Storage System
•HP StorageWorks 400t All-in-One Storage System
•HP StorageWorks 1200r All-in-One Storage System
HP StorageWorks All-in-One Storage System
HP StorageWorks All-in-One SB600c Storage Blade Solu-
tion
HP StorageWorks All-in-One Storage Blade
Solution
•HP ProLiant ML110 G1 Storage Server
•HP ProLiant ML110 G2 Storage Server *
•HP ProLiant DL100 G1 Storage Server
•HP ProLiant DL100 G2 Storage Server
•HP ProLiant ML350 G4 Storage Server
•HP ProLiant ML350 G4p Storage Server
•HP ProLiant ML370 G4 Storage Server
•HP ProLiant DL380 G4 Storage Server
•HP ProLiant DL580 G2 Storage Server
•HP ProLiant DL585 Storage Server
•HP ProLiant DL100 G2 Storage Server
•HP ProLiant DL100 G2 File Print Appliance
•HP ProLiant ML310 G3 Storage Server
•HP ProLiant ML310 G4 Storage Server
•HP ProLiant ML350 G5 Storage Server
•HP ProLiant DL320s Storage Server
•HP ProLiant DL380 G4 Storage Server
•HP ProLiant DL380 G5 Storage Server
•HP ProLiant DL585 Storage Server
•HP ProLiant DL380 G5 x64 SAN Storage Server
•HP ProLiant DL585 G2 Storage Server
•HP ProLiant ML110 G5 Storage Server
•HP ProLiant DL160 G5 Storage Server
•HP ProLiant DL185 G5 Storage Server
•HP ProLiant DL380 G3 Storage Server
•HP ProLiant DL380 G4 x64 SAN Storage Server
•HP ProLiant BL460c SAN Storage Server
* The ML110 G2 Express is not supported by this release.
HP ProLiant Storage Server
4

•DL100 G2 Data Protection Storage Server
•ML310 G3 Data Protection Storage Server
•DL380 G4 Data Protection Storage Server
•DL380 G5 Data Protection Storage Server
HP ProLiant Data Protection Storage Server
Operating systems
Microsoft Windows Storage Server 2003 R2 Standard Edition
Microsoft Windows Storage Server 2003 R2 x64 Editions
Microsoft Windows Unified Data Storage Server 2003 Enterprise x64 Edition
NOTE:
Microsoft Windows Unified Data Storage Server 2003 Supplemental Update applies to HP ProLiant
Storage Servers running Microsoft Windows Unified Data Storage Server 2003 x64 Enterprise Edition.
Languages
The Service Release is available in the following languages:
•English
•French
•Italian
•German
•Japanese
•Korean
•Simplified Chinese
•Spanish
•Traditional Chinese
Issues and workarounds
Issues and their workarounds have been identified and placed into categories. These categories are:
•General installation issues
•HP Service Release Wizard
General installation issues
This section details general issues with the installation of the Service Release or use of Service Release
Installation Wizard.
Minimum disk space requirement for Service Release installationIssue:
The storage server should have at least 1 GB of available space on the system drive
when installing the Service Release. The specific amount of disk space required
depends on the components that are selected for installation.
Description
All-in-One 1.51 & ProLiant Storage Server 7.1 Service Release 5

Ensure that the system drive where the Service Release setup is installed has more
than 1 GB of available disk space. To free up disk space, unnecessary files can be
deleted from the C:\temp folder. This situation can also be avoided by ensuring
that only the necessary components are selected for installation when the Service
Release setup is run.
Workaround
Free hard disk space requirements for Windows Server 2003 Service Pack 2 (SP2)Issue:
A minimum of 1.3GB of free hard disk space is required on your system when in-
stalling Windows Server 2003 SP2 from the Service Release DVD. For more inform-
ation about hard disk free space requirements for Windows Server 2003 SP2, see
Microsoft Knowledge Base article KB926029 at http://support.microsoft.com/kb/
926029/.
Description
Not applicable.Workaround
Intel NIC driver installation fails when installed over a network shareIssue:
The installation of the Intel network interface card driver fails when attempted over
a network share.
Description
Perform the installation directly from the Service Release DVD or by copying the
DVD contents to a local drive on the storage server.
Workaround
Help and Support is missing after upgrading to Windows Server 2003 Service Pack 2Issue:
After upgrading a Microsoft Windows Server 2003-based computer to Microsoft
Windows Server 2003 Service Pack 2 (SP2), Help and Support is missing from the
Start menu. Additionally, the Help menu is missing in programs that are running
on the Windows Server 2003 SP2-based computer.
Description
See Microsoft Knowledge Base article KB937055 at http://support.mi-
crosoft.com/kb/937055
Workaround
User intervention required during installation of SMS v2.02 on HP ProLiant DL100 G2 Storage
Servers and HP StorageWorks 400 All-in-One Storage Systems with the IMB v3.0 driver
Issue:
During installation of the Server Management System v2.02 on DL100 G2 Storage
Servers and HP StorageWorks 400 All-in-One Storage Systems, the IMB v3.0 driver
sometimes displays a security warning stating the driver does not have digital sig-
nature.
Description
Accepting the warning message by clicking Continue proceeds with the installation
without any issues.
Workaround
The HP Storage Server Management console may not be available after installing the Service ReleaseIssue:
The HP Storage Server Management console may not be available after installing
the Service Release for some HP ProLiant Storage Servers and HP StorageWorks
All-in-One Storage Systems with the HP Storage Server R2 Localization DVD —
Windows Multilingual User Interface (MUI) Pack installed.
Description
6

Using Windows Add or Remove Programs, remove the HP Storage Server Manage-
ment Service. Run the Service Release installation again and install the HP Storage
Server Management console component.
Workaround
A mapped drive with a disconnected network path might hang the HP Service release WizardIssue:
If you have a mapped drive assigned to a network path that is disconnected, it
might hang the HP Service Release wizard during the installation process.
Description
•Provide the complete network path URL as the path.
or
•Reconnect the network path for the mapped drive in Windows Explorer.
Workaround
Old components under C:\hpnas\components are not deleted
Issue:
Service Release does not delete old components while copying the latest componentsDescription
Following folders can be deleted if present after installing all the latest components
•C:\hpnas\Components\HP-UDP4_1-PCL5-x64
•C:\hpnas\Components\HP-UDP4_1-PCL6-x64
•C:\hpnas\Components\HP-UDP4_1-PS-x64
•C:\hpnas\Components\HP-UDP4_1-PCL5-32
•C:\hpnas\Components\HP-UDP4_1-PCL6-32
•C:\hpnas\Components\HP-UDP4_1-PS-32
•C:\hpnas\Components\JRE\JRE-6U5-WINDOWS-I586-P.EXE
Workaround
While installing default components the system may reboot automatically with an error message
from Service Release Wizard.
Issue:
During installation of components, "Are you sure you want to cancel Service Release
installation?" message may pop up.
Description
Restart the server and start the installation of components againWorkaround
Installation may hang at the Installation Confirmation pageIssue:
Installation progress bar may hang at 99% completion at the Installation Confirmation
page.
Description
Reboot the server and start the installation again.Workaround
After giving the location of path of Service Release folder may give an errorIssue:
At the Service Release Updater settings page, after providing the location of Service
Release folder, the wizard may display an error message "HP Storage System Up-
dates not found at requested location. Please try again"
Description
Reboot the server and start the installation again.Workaround
All-in-One 1.51 & ProLiant Storage Server 7.1 Service Release 7

Installation of the security patch KB939778 may fail on some platforms.Issue:
The security patch KB939778 may fail to install on some HP StorageWorks All-in-
One Storage System and HP ProLiant Storage Server x86 platforms if Windows
Services for UNIX 3.5 (Subsystem for UNIX based applications) is not installed. If
this patch fails to install, then the patch is not applicable on the system.
Description
Installation log may not openIssue:
The installation log may not open when the Install Log button is clicked.Description
To view the install log, go to C:\Program Files\HP\HP Service Release\
Server\Reports and open the corresponding xml file, which will have the format
srReport-yyyymmdd-hhmmss.xmlwhere yyyy/mm/dd and hh:mm:ss are
the date and time of installation respectively.
Workaround
Software initiator is not updated when upgrading from some platformsIssue:
The latest software initiator is not updated when upgrading from PSS7.0 versions
of HP ProLiant Storage Servers.
Description
Manually download and install the Microsoft iSCSI Initiator from http://www.mi-
crosoft.com/windowsserver2003/technologies/storage/iscsi/default.mspx
Workaround
Automated Storage Manager attempts to install on Enterprise versions of HP ProLiant Storage
Servers with the PSS7.0 image.
Issue:
The Service Release attempts to install ASM on Enterprise versions of HP ProLiant
Storage Servers with the PSS7.0 image and displays an error message in the install-
ation report. ASM is not compatible with Enterprise OS versions, and will therefore
fail.
Description
This error can be safely ignored.Workaround
HP Service Release Wizard
HP Service Release Client and Server fails to repair itselfIssue:
The repair option does not complete at times for the HP Service Release Client or
the HP Service Release Server.
Description
1. Unistall the HP Service Release Server/Client.
2. Run the HP Service Release setup.exe.
Workaround
HP NAS Updater or AiO Updater installed in previous Service Releases cannot be used to install
this Service Release
Issue:
8

The HP NAS Updater or AiO Updater installed with previous Service Releases
cannot be used to launch PSS Service Release 6.9 or AiO Service Release 1.4.2.
Attempting to install this Service Release with the older utility might result in the error
message Version of Updater on this system does not support
installation. Please install latest version of Updater.
Description
Install the HP Service Release Wizard bundled with this Service Release by running
the setup.exe file located at the root level of the Service Release.
Workaround
Network drive letter path does not work with the Service Release WizardIssue:
The HP Service Release wizard can show an error indicating failure in locating
components when a network share is mapped to a drive letter.
Description
Provide the complete network UNC path of the HP Service Release component.Workaround
The HP Service Release Wizard hangsIssue:
The HP Service Release Wizard might appear to hang while downloading Service
Release components from a network path.
Description
The wizard refreshes it automatically. The refresh occurs every few seconds, and
in certain instances can extend to two minutes. If the hanging issue persists, restart
the system.
Workaround
Selecting a network path for Windows Server 2003 Service Pack 2 is not acceptedIssue:
When installing the HP Service Release using the Web update version, a Browse
button appears on the Prerequisite page if Microsoft Windows Server 2003 Service
Pack 2 is not installed on the system. If you select a network path for the Service
Pack 2 location, the wizard will not accept it.
Description
Copy the Microsoft Windows Server 2003 Service Pack 2 installer on the system
locally, and provide the local path for selection.
Workaround
Enhancements and Component Updates
Service Release 7.1 provides the following enhancements and updates for storage servers:
•HP StorageWorks All-in-One Update, version 1.51
•HP ProLiant Smart Component Updates x86 Editions
•HP ProLiant Smart Component Updates x64 Editions
•ROM Flash, Firmware, and BIOS Updates
•System Drivers and Components
•Java Runtime Environment Update, version 1.6.0 Update 14
•HP Service Release Wizard
•HP Universal Print Drivers —PCL5, PCL6, and Postscript, version 5.0
•WEBES (Web based Enterprise Services ) 5.6
•Adobe Reader 9.1
All-in-One 1.51 & ProLiant Storage Server 7.1 Service Release 9

NOTE:
Microsoft iSCSI Software Target 3.1 is an update only for HP ProLiant Storage Servers with Microsoft
iSCSI Software Target 3.0 installed.
WEBES 5.6 is not installed but is copied to c:\hpnas\Components\Webes
Print drivers are not installed but are copied to c:\hpnas\Components\PrintDrivers
HP StorageWorks All-in-One Update, version 1.51
The following enhancements are included in All-in-One Update, version 1.51:
•HP Automated Storage Manager Server, version 3.9.0
•HP Automated Storage Manager Client, version 3.9.0
•HP VDS Hardware Provider, version 4.11.0.0
•Microsoft iSCSI Target Client, version 3.2
•To update the ASM agent, run ASMUpdate_3.9.0.exe on application servers.
•StorageWorks Storage Manager and HP Data Protector Express updates are no longer installed
as of the ASM 3.9.0 update.
•.NET 3.0 is a prerequisite for the ASM 3.9.0 update and is not bundled with ASM 3.9.0 update.
NOTE:
The HP StorageWorks Automated Storage Manager Update version 3.9.0 is cumulative; it contains the
updates in HP StorageWorks Automated Storage Manager Update Version 3.8.0 and beyond, since
release of the product.
The All-in-One Update, version 1.51, component included in the Service Release does not contain
Microsoft Windows Multilingual User Interface (MUI) pack to enable localization of the HP StorageWorks
All-in-One Storage System. To obtain the HP StorageWorks All-in-One Storage System Localization
DVD, go to the HP Software Depot at http://www.software.hp.com. Select Storage and NAS, and then
select
HP StorageWorks All-in-One Storage System with Microsoft® Windows® Storage Server 2003 R2
Multilingual User Interface.
IMPORTANT:
After installing HP StorageWorks Automated Storage Manager Update version 3.9.0, update the
ASM management agents on your application servers; the older agent version will not be compatible
with version 3.9.0. Run the ASM Agent Installer setup program on your application servers after
installing the Service Release. The setup program is located at: c:\hpnas\components\ASM\
ASMUpdate.exe. The ASM Agent Installer takes you through the necessary steps for installing or
upgrading the agents.
HP ProLiant Smart Component Updates x86 Editions
The ProLiant Smart Component updates are from the ProLiant Support Pack for Microsoft Windows
Server 2003 x86 Editions, version 8.30.
•CP011020: HP System Management Home page
10