HP 175X - JetDirect Print Server Service manual

hp jetdirect
administrator's
guide
JDAG_frontEN_3.ai
black + PMS 660 + registration
610n
615n
620n
680n
175x
310x
380x
en3700
200m
250m
280m

Administrator’s Guide
HP Jetdirect Print Servers
Models: 175x
310x
380x
en3700
200m
250m
280m
610n
615n
620n
680n

© 2003-2004 Copyright Hewlett-Packard Development Company, L.P.
© 2002 Copyright Hewlett-Packard Company
All rights reserved. Reproduction, adaptation, or translation without prior written
permission is prohibited, except as allowed under the copyright laws.
The information contained in this document is subject to change without notice.
The only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing herein
should be construed as constituting an additional warranty. HP shall not be liable
for technical or editiorial errors or omissions contained herein.
Edition 3, 1/2004
Trademark Credits
Microsoft®, MS-DOS®, Windows®, are U.S. registered trademarks of Microsoft
Corporation. NetWare® and Novell® are registered trademarks of Novell
Corporation. IBM®, IBM Warp Server®, Operating System/2® are registered
trademarks of International Business Machines Corp. Ethernet is a registered
trademark of Xerox Corporation. PostScript is a trademark of Adobe Systems,
Incorporated. UNIX® is a registered trademark of the Open Group.

ENWW iv
Table of Contents
1. Introducing the HP Jetdirect Print Server
Introduction ............................................................................. 7
Supported Print Servers.......................................................... 8
Supported Network Protocols ................................................. 9
Security Protocols .................................................................. 11
Supplied Manuals .................................................................. 14
HP Support ............................................................................ 14
Product Registration.............................................................. 16
2. HP Software Solutions Summary
Introduction ........................................................................... 17
HP Jetdirect Wireless Setup Wizard .................................... 20
HP Install Network Printer Wizard (Windows)................... 21
HP Jetdirect Printer Installer for UNIX .............................. 22
HP Web Jetadmin.................................................................. 23
Internet Printer Connection Software.................................. 26
HP IP/IPX Printer Gateway for NDPS................................. 29
HP WPS Assistant (Mac OS X)............................................. 31
HP LaserJet Utilities for Mac OS......................................... 32
3. TCP/IP Configuration
Introduction ........................................................................... 38
Default IP Address ................................................................ 39
Using BOOTP/TFTP.............................................................. 44
Using DHCP........................................................................... 64
Using RARP ........................................................................... 72
Using the arp and ping Commands ...................................... 74
Using Telnet........................................................................... 76
Using the Embedded Web Server ....................................... 100
Using the Printer Control Panel......................................... 101
Moving to Another Network................................................ 102
4. Using the Embedded Web Server
Introduction ......................................................................... 103
Requirements....................................................................... 105
Viewing the Embedded Web Server ................................... 106
HP Jetdirect Home Tab ....................................................... 109
Networking Tab ................................................................... 111
Other Links.......................................................................... 155

ENWW v
5. Configuring for LPD Printing
Introduction ......................................................................... 157
LPD Setup Overview ........................................................... 159
LPD on UNIX Systems........................................................ 161
LPD on Windows NT/2000 Systems ................................... 165
LPD on Windows XP Systems............................................. 170
LPD on Mac OS Systems..................................................... 173
6. FTP Printing
Introduction ......................................................................... 175
Requirements....................................................................... 175
Print Files ............................................................................ 176
Using FTP Printing ............................................................. 176
Example of an FTP Session................................................. 181
7. Security Features
Introduction ......................................................................... 182
Using Security Features...................................................... 186
8. Troubleshooting the HP Jetdirect
Print Server
Introduction ......................................................................... 188
Resetting to Factory Defaults ............................................. 189
General Troubleshooting..................................................... 191
Troubleshooting Wireless Print Servers ........................... 199
Troubleshooting an LPD UNIX Configuration .................. 205
9. HP Jetdirect Configuration Page
Introduction ......................................................................... 207
Configuration Page Format................................................. 208
Configuration Page Messages ............................................. 210
Error Messages .................................................................... 232
A. TCP/IP Overview
Introduction ......................................................................... 243
IP Address............................................................................ 244
Configuring IP Parameters ................................................. 247
Subnets................................................................................. 248
Gateways.............................................................................. 249
Syslog Server ....................................................................... 249

ENWW vi
B. HP Jetdirect 802.11b Wireless Print Servers
Introduction ..........................................................................252
Basic HP Jetdirect Wireless Concepts ................................253
Installation Overview...........................................................263
C. The HP Jetdirect Control Panel Menu
Introduction ..........................................................................276
Classic Control Panel ...........................................................277
Graphical Control Panel ......................................................283
D. OpenSSL Statements
Index

ENWW 7
1
Introducing the HP Jetdirect
Print Server
Introduction
HP Jetdirect print servers allow you to connect printers and other
devices directly to a network. By attaching a device directly to a
network, you can install it in a convenient location and share it with
multiple users. In addition, a network connection allows data
transfers to or from the device at network speeds.
HP Jetdirect internal print servers are installed in HP printers that
have a compatible input/output (I/O) slot. HP Jetdirect external
print servers connect printers to the network by adapting the
printer’s USB port to the network.
Note Unless otherwise specified, the term print server in
this manual refers to the HP Jetdirect print servers
and not a separate computer running print server
software.
When connected through a wireless connection to
your network, an HP Jetdirect wireless print server
provides the same printing services as Jetdirect
print servers connected by network cables. For more
information on HP wireless print servers, see
Appendix B.

ENWW Introducing the HP Jetdirect Print Server 8
Supported Print Servers
The features described in this guide support the following
HP Jetdirect print servers with firmware versions specified:
The installed firmware version can be identified using various
methods, including the HP Jetdirect configuration page (see
Chapter 9), Telnet (see Chapter 3), embedded Web server (see
Chapter 4), and network management applications. For firmware
updates, see “Firmware Upgrades”.
Table 1.1 Supported Products
Model Product
Number
Printer
Connect
Network
Connect
Network
Protocol Support
Firmware
Version
175x J6035C USB 1.1 10/100TX Limited* M.25.xx
series***
310x J6038A USB 1.1 10/100TX Full** Q.25.xx series
en3700 J7942A USB 2.0 10/100TX Full** A.25.xx series
380x J6061A USB 1.1 802.11b
Wireless
Full** S.25.xx series
200m J6039C LIO slot 10/100TX Limited* P.25.xx series***
250m J6042B LIO slot 10/100TX Full** N.25.xx series
280m J6044A LIO slot 802.11b
Wireless
Full** T.25.xx series
610n J4167A EIO slot Token
Ring
Full (excludes
AppleTalk)**
L.25.xx series
615n J6057A EIO slot 10/100TX Full** R.25.xx series
620n J7934A EIO slot 10/100TX Full** C.25.xx series
680n J6058A EIO slot 802.11b
Wireless
Full** U.25.xx series
* Limited support includes TCP/IP, IPX Direct Mode, AppleTalk (EtherTalk),
LPD/Windows.
** Full support includes TCP/IP, IPX/SPX, AppleTalk (EtherTalk), LPR/LPD, Security.
See Table 1.2.
*** Not Upgradeable. For feature upgrades, you must purchase a new product that
contains updated firmware.

ENWW Introducing the HP Jetdirect Print Server 9
Note When upgrading a supported print server, you may
need to perform the upgrade twice if it contains a
firmware version prior to X.24.00. This will be
necessary if you want the print server to support
management tools (for example, the embedded Web
server) using non-English languages.
Supported Network Protocols
Note For HP Jetdirect wireless print servers, this section
assumes that a wireless connection to your network
has been established.
The supported network protocols, and popular network printing
environments that use those protocols, are listed in Table 1.2.
Table 1.2 Supported Network Protocols (1 of 2)
Supported
Network
Protocols
Network Printing Environments* Product Support
TCP/IP Microsoft Windows 98/Me/NT4.0/2000/XP
(32- and 64-bit), Direct Mode
Novell NetWare 5, 6 using NDPS
UNIX and Linux, including:
Hewlett-Packard HP-UX, Sun
Microsystems Solaris (SPARCsystems
only), IBM AIX**, HP MPE-iX**, RedHat
Linux, SuSE Linux
LPR/LPD (Line Printer Daemon)
IPP (Internet Printing Protocol)
FTP (File Transfer Protocol)
J6035C (175x)***
J6038A (310x)
J7942A (en3700)
J6061A (380x)
J6039C (200m)***
J6042B (250m)
J6044A (280m)
J4167A (610n)
J6057A (615n)
J7934A (620n)
J6058A (680n)
* Refer to the current HP Jetdirect product data sheets for additional network systems
and versions. For operation with other network environments, consult your system
vendor or authorized HP dealer.
** For these network systems, contact your network system vendor for software,
documentation, and support.
*** Windows IP/IPX Direct Mode printing and LPD/Windows supported. NetWare is
not supported. IPP is not supported. LPD/UNIX is not supported.

ENWW Introducing the HP Jetdirect Print Server 10
IPX/SPX and
compatible
Novell NetWare
Microsoft Windows 98/Me/NT4.0/2000/XP
(32-bit only), Direct Mode
J6035C (175x)***
J6038A (310x)
J7942A (en3700)
J6061A (380x)
J6039C (200m)***
J6042B (250m)
J6044A (280m)
J4167A (610n)
J6057A (615n)
J7934A (620n)
J6058A (680n)
AppleTalk
(EtherTalk
only)
Apple Mac OS J6035C (175x)
J6038A (310x)
J7942A (en3700)
J6061A (380x)
J6039C (200m)
J6042B (250m)
J6044A (280m)
J6057A (615n)
J7934A (620n)
J6058A (680n)
DLC/LLC Microsoft Windows NT**
Artisoft LANtastic**
J6038A (310x)
J7942A (en3700)
J6061A (380x)
J6042B (250m)
J6044A (280m)
J4167A (610n)
J6057A (615n)
J7934A (620n)
J6058A (680n)
Table 1.2 Supported Network Protocols (2 of 2)
Supported
Network
Protocols
Network Printing Environments* Product Support
* Refer to the current HP Jetdirect product data sheets for additional network systems
and versions. For operation with other network environments, consult your system
vendor or authorized HP dealer.
** For these network systems, contact your network system vendor for software,
documentation, and support.
*** Windows IP/IPX Direct Mode printing and LPD/Windows supported. NetWare is
not supported. IPP is not supported. LPD/UNIX is not supported.

ENWW Introducing the HP Jetdirect Print Server 11
If not supplied with this product, HP network setup and
management software for supported systems may be obtained from
HP support at:
http://www.hp.com/support/net_printing
For software to set up network printing on other systems, contact
your system vendor.
Security Protocols
SNMP (IP and IPX)
SNMP (Simple Network Management Protocol) is used by network
management applications for device management. HP Jetdirect
print servers support SNMP and standard MIB-II (Management
Information Base) objects on both IP and IPX networks.
HP Jetdirect 175x and 200m print servers support an SNMP v1/v2c
agent only.
Full-featured HP Jetdirect print servers support an SNMP v1/v2c
agent, and an SNMP v3 agent for enhanced security.
HTTPS
Full-featured HP Jetdirect print servers support HTTPS (Secure
Hyper Text Transfer Protocol) for secure, encrypted management
communications between the embedded Web server and your Web
browser.
Value-based print servers (for example, HP Jetdirect 175x and
200m) do not support HTTPS.

ENWW Introducing the HP Jetdirect Print Server 12
Authentication (Wireless Print Servers)
Server-Based Authentication
HP Jetdirect 802.11b wireless print servers support popular
authentication server-based methods for network access based on
IEEE 802.1x Extensible Authentication Protocol (EAP), including:
●LEAP (Lightweight Extensible Authentication Protocol). LEAP
is a proprietary protocol from Cisco Systems, Inc. It uses
passwords for mutual authentication between a client and a
network authentication server. Dynamic encryption keys are
used for secure communications.
●PEAP (Protected Extensible Authentication Protocol). PEAP is
a mutual authentication protocol that uses digital certificates for
network server authentication and passwords for client
authentication. For additional security, the authentication
exchanges are encapsulated within TLS (Transport Layer
Security). Dynamic encryption keys are used for secure
communications.
●EAP-MD5 (EAP using Message Digest Algorithm 5, RFC 1321).
EAP-MD5 is a one-way authentication protocol that
authenticates the client using a password protected by the MD5
encryption algorithm.
●EAP-TLS (EAP using Transport Layer Security, RFC 2716).
EAP-TLS is a mutual authentication protocol based on
X.509-compliant digital certificates for authentication of both the
client and the network authentication server. Dynamic
encryption keys are used for secure communications.
●EAP-TTLS (EAP using Tunneled Transport Layer Security).
EAP-TTLS is an EAP-TLS extension that supports:
■mutual authentication through client and server
X.509-compliant digital certificates, or
■one-way authentication through certificate-based server
authentication followed by tunneled password-based client
authentication. For additional security, the authentication
exchanges are encapsulated within TLS (Transport Layer
Security).
TTLS uses dynamic encryption keys for secure communications.

ENWW Introducing the HP Jetdirect Print Server 13
Without an Authentication Server
For small office networks that do not have an authentication server,
HP Jetdirect wireless print servers support network authentication
using Extensible Authentication Protocol with a Pre-shared key
(EAP/PSK). Using a pass-phrase entered by the user, the print
server generates a pre-shared key used for network access and
communications.
When configured for EAP/PSK authentication, the print server uses
Wi-Fi Protected Access (WPA) dynamic encryption protocols for
wireless communications.
Encryption
HP Jetdirect 802.11b wireless print servers support static WEP
(Wired Equivalent Privacy) encryption. For static WEP encryption,
a network WEP key of fixed length (40/64-bit or 104/128-bit) is
shared by each device on the network.
Depending on your wireless print server model, the following
dynamic encryption protocols are supported:
●dynamic WEP
●Wi-Fi Protected Access (WPA)
Note If not supported by your HP Jetdirect wireless print
server, EAP/PSK authentication and Robust
encryption will not be displayed as a selectable
configuration option.
When dynamic encryption is used, encryption keys are periodically
changed automatically and provide enhanced security because they
will likely change before someone can decipher them.
In dynamic WEP encryption, each device on the wireless network
is assigned a different encryption key that expires at preset
intervals and is then replaced.
WPA encryption is an enhanced version of dynamic WEP and offers
improved security. For example, new encryption keys are generated
for fixed amounts of data (10 kilobytes) transmitted by a device on
the network.

ENWW Introducing the HP Jetdirect Print Server 14
Supplied Manuals
The manuals listed below are supplied with your print server or
with printers that have factory-installed print servers.
●Getting Started Guide, User Guide or equivalent printer
documentation (shipped with printers that have factory-installed
HP Jetdirect print servers).
●This manual, the HP Jetdirect Print Server Administrator’s
Guide.
●HP Jetdirect Setup Guide (for 615n/620n print servers only),
supplied on CD-ROM with off-the-shelf print servers).
●The HP Jetdirect Wireless Print Server Setup Guides (for 680n
and 380x print servers only, supplied with off-the-shelf print
servers).
●The HP Jetdirect Print Server User’s Guides (for
175x/310x/en3700 and 200m/250m/280m print servers, supplied
on CD-ROM with off-the-shelf print servers).
HP Support
HP Online Support
Click your way to a quick solution! The HP Web site
http://www.hp.com/support/net_printing
is a great place to start for answers to questions about your
HP Jetdirect print server —24 hours a day, 7 days a week.
Firmware Upgrades
Hewlett-Packard offers downloadable firmware upgrades for
HP Jetdirect print servers that contain upgradeable memory
(HP Jetdirect 175x and 200m products are not upgradeable).
The upgrades are available from the World Wide Web at:
http://www.hp.com/go/webjetadmin_firmware

ENWW Introducing the HP Jetdirect Print Server 15
Firmware Installation Tools
Firmware upgrades for supported HP Jetdirect print servers may
be installed over a network using one of the following firmware
installation tools:
●HP Jetdirect Download Manager (Windows). HP Jetdirect
Download Manager can be downloaded from HP online support
at:
http://www.hp.com/go/dlm_sw
●HP Web Jetadmin may be used on supported systems. For more
information on HP Web Jetadmin, visit:
http://www.hp.com/go/webjetadmin/
●For firmware versions x.24.00 and later, the embedded Web
server resident on the print server provides a firmware upgrade
feature using your Web browser. For more information see
Chapter 4.
●For firmware versions x.22.00 and later, FTP (File Transfer
Protocol) may be used to transfer a firmware upgrade image file
to the print server. To start an FTP session, use the device IP
address or host name. If a password is set, it must be entered to
log into the device. After user login, typical FTP commands to
upgrade the device are illustrated below:
ftp> bin
ftp> hash
ftp> cd /download
ftp> put <firmware image filename; specify full pathname>
ftp>######### <Wait for FTP to complete the download>
ftp> bye

ENWW Introducing the HP Jetdirect Print Server 16
HP Support By Phone
Highly trained technicians are ready to take your call. For the most
recent HP support telephone numbers and available services
worldwide, visit:
http://www.hp.com/support/support_assistance
Note For toll-free support in the USA and Canada, call
1-800-HPINVENT or 1-800-474-6836.
Note Telephone fees are the responsibility of the caller.
Rates may vary. Contact your local telephone
company for current rates.
Product Registration
To register your HP Jetdirect print server, use the following
HP Web page:
http://www.hp.com/go/jetdirect_register

ENWW 17
2
HP Software Solutions Summary
Introduction
HP provides a variety of software solutions to set up or manage your
HP Jetdirect-connected network devices. See Table 2.1 to help you
determine which software is best for you.
Note For more information on these and other solutions,
visit HP online support at:
http://www.hp.com/support/net_printing
Table 2.1 Software Solutions (1 of 3)
Operating Environment Function Remarks
HP Jetdirect Wireless Setup Wizard (Windows)
Windows 98, Me, NT 4.0,
2000, XP (32-bit only),
Server 2003
Configure a single HP
Jetdirect wireless print
server for a wireless
connection to your
network.
(Note: This wizard does not
install the printer on your
system.)
●Runs from CD-ROM on
a wireless computer
●Allows you to set IP
address parameters
●Installable version that
runs from your hard
disk is available
HP Install Network Printer Wizard (Windows)
Windows 98, Me, NT 4.0,
2000, XP* (Direct Mode IP
and IPX), Server 2003
NetWare 4.x, 5.x, 6.0
(IPX/SPX only)
*IPX/SPX not supported
on Windows XP 64-bit
edition.
Install a single network
printer on your system for
peer-to-peer (direct mode)
or client-server (shared)
printing.
●Simple printer
installation, typically
integrated with printer
system software
●Runs from CD-ROM
●Installable version that
runs from your hard
disk is available

ENWW HP Software Solutions Summary 18
HP Jetdirect Printer Installer for UNIX
HP-UX 10.x-10.20, 11.x
Solaris 2.6, 7, 8
(SPARCsystems only)
TCP/IP
Fast and easy installation
of HP Jetdirect-connected
printers.
●Supplied on the HP
Jetdirect CD-ROM, and
may be downloaded
from HP’s Website
HP Web Jetadmin
(See the HP Website for
supported system
updates.)
Windows NT 4.0, 2000, XP
Professional, Server 2003
HP-UX*
Solaris*
Red Hat Linux, SuSE Linux
NetWare*
TCP/IP, IPX/SPX
*Supports queue creation
and peripheral
management from
HP Web Jetadmin hosted
on Windows NT 4.0,
2000, XP, Server 2003.
Remote installation,
configuration, and
management of
HP Jetdirect-connected
print servers, non-HP
printers that support the
standard MIBs, and
printers with embedded
Web servers.
Alerts and consumables
management.
Remote firmware
upgrades for HP Jetdirect
print servers.
Asset tracking and
utilization analysis.
●HP’s preferred solution
for ongoing
management and
installation of multiple
printers anywhere on
your intranet
●Browser-based
management
Internet Printer Connection Software
Windows NT 4.0, 2000
(Intel)
TCP/IP only
Note: Microsoft Internet
Printing software is also
integrated with
Windows 2000.
Printing through the
Internet to Internet Printing
Protocol (IPP)-enabled
HP Jetdirect-connected
printers.
●Allows economical
distribution of
high-quality hardcopy
documents over the
Internet, replacing fax,
mail, and overnight
services
●Requires HP Jetdirect
print server (firmware
version x.20.00 or later)
●IPP is not supported on
value-based products,
such as 175x, 200m
Table 2.1 Software Solutions (2 of 3)
Operating Environment Function Remarks

ENWW HP Software Solutions Summary 19
HP IP/IPX Printer Gateway for NDPS
NetWare 5.x, 6.0
(IPX only)
Simplified installation,
printing, and bidirectional
management of
HP Jetdirect-connected
printers under Novell
Distributed Print Services
(NDPS).
Allows automatic
discovery and installation
of HP Jetdirect-connected
printers into NDPS.
●Frees up user licenses
●Allows disabling of
SAPs to reduce
network traffic
●Requires HP Jetdirect
firmware version
x.20.00 or later
HP WPS Assistant (Mac OS X)
Mac OS X 10.1.5 or later Configuration of HP
Jetdirect wireless print
servers with a connection
to your network.
●Requires HP Jetdirect
wireless print servers
with firmware version
x.24.00 or later
●Distributed on the HP
Jetdirect CD-ROM
HP LaserJet Utilities for Mac OS
Mac OS 9.x, X (Classic
Mode)
Configuration and
management of
HP Jetdirect-connected
printers.
Table 2.1 Software Solutions (3 of 3)
Operating Environment Function Remarks

ENWW HP Software Solutions Summary 20
HP Jetdirect Wireless Setup Wizard
The HP Wireless Setup Wizard is a software utility that configures
your HP Jetdirect wireless print server with a wireless connection
to your network.
Note that the HP Wireless Setup Wizard does not install the printer
on your system. After a wireless network connection is established,
you must use other HP printer installation utilities, or standard
Operating System tools, to install the printer on your network
systems. When installing the printer on a system, the wireless
printer should appear like any other printer on your network.
The HP Wireless Setup Wizard is provided on CD-ROM with each
HP Jetdirect wireless print server. The wizard must be run on a
supported wireless computer that has been preconfigured to
communicate with the HP Jetdirect print server. A version of the
HP Wireless Setup Wizard that runs from your system disk is also
available, and can be downloaded from HP online support at:
www.hp.com/go/jdwsw_software
Note Although primarily intended for configuration of
wireless networking parameters, the HP Wireless
Setup Wizard also allows you to preconfigure a valid
IP address on the print server, as required (for
example, to accommodate special DHCP
requirements or Access List restrictions).
Requirements
●Wireless computer, typically a laptop PC
●Microsoft Windows XP (32-bit only), Windows 2000, Windows NT
4.0, Windows 98, Windows Me