HP 615N - JetDirect Print Server User manual

hp jetdirect
620n/615n
Print Server
setup
guide

Setup Guide
HP Jetdirect Print Servers
Models 620n/615n (EIO)
EIOSG.book Page 2 Thursday, October 9, 2003 1:42 PM

© 2004 Copyright Hewlett-Packard
Development Company, L.P.
Reproduction, adaptation or translation
without prior written permission is
prohibited, except as allowed under
the copyright laws.
The information contained in this
document is subject to change without
notice.
The only warranties for HP products and
services are set forth in the express
warranty statements accompanying such
products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable
for technical or editorial errors or
omissions contained herein.
Edition 1, 1/2004
Applicable Products:
J7934A, J6057A
Trademark Credits
Microsoft®, MS-DOS®, Windows®,
Microsoft Windows NT®are trademarks or
U.S. registered trademarks of Microsoft
Corporation. NetWare®and Novell®are
registered trademarks of Novell
Corporation. IBM®, AIX®are registered
trademarks of International Business
Machines Corp. Ethernet is a registered
trademark of Xerox Corporation.
PostScript®is a trademark of Adobe
Systems, Incorporated. UNIX®is a
registered trademark of the Open Group.
Safety Considerations
Prior to the installation and use of this
product, review all safety markings and
instructions.
Instruction Manual
Symbol: If the product is
marked with this symbol, refer
to the product manuals to
protect the product from
damage.
WARNING: Denotes a hazard that can
cause injury.
CAUTION: Denotes a hazard that can
damage equipment or data.
Do not proceed beyond a WARNING
or CAUTION notice until you have
understood the hazard and have taken
appropriate steps.
!
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4
Table of Contents
1. Introduction
What You Need . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
For Help... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2. Installation Procedures
Verify Printer Operation . . . . . . . . . . . . . . . . . . . . . . . . . 10
Remove Power to Printer, Install the Hardware . . . . . . 11
Verify Jetdirect Print Server Operation. . . . . . . . . . . . . 12
If Required, Configure Jetdirect With Your Network
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Add the Printer to Your Network Server or System . . . 16
Microsoft or Novell NetWare Networks . . . . . . 17
UNIX Networks . . . . . . . . . . . . . . . . . . . . . . . . . 19
Apple Mac OS Networks . . . . . . . . . . . . . . . . . . 19
To View Documents on the CD-ROM . . . . . . . . 20
3. Troubleshooting Tools
HP Jetdirect Configuration Page . . . . . . . . . . . . . . . . . . 22
10/100Base-TX Link Configuration . . . . . . . . . . . . . . . . 22
Link-Speed LEDs . . . . . . . . . . . . . . . . . . . . . . . . 23
Link Troubleshooting . . . . . . . . . . . . . . . . . . . . . 23
Resetting to Factory Defaults . . . . . . . . . . . . . . . . . . . . . 25
Controlling Network Protocols . . . . . . . . . . . . . . . . . . . . 25
Enabling or Disabling Network Protocols . . . . . 26
A. Introduction to Network Printing
Network Printing Configurations . . . . . . . . . . . . . . . . . . 27
Network Protocols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Network Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Setting Up Your Network Printer . . . . . . . . . . . . . . . . . 29
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5
B. HP Jetdirect Solutions Summary
Tools Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Supported Network Protocols . . . . . . . . . . . . . . . . . . . . . 32
HP Installation Software. . . . . . . . . . . . . . . . . . . . . . . . . 33
C. HP Jetdirect EIO Control Panel Menus
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Classic Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Graphical Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . 40
D. Specifications and Regulatory Statements
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Regulatory Statements . . . . . . . . . . . . . . . . . . . . . . . . . . 46
E. Warranty Service
F. HP Support and Service
HP Support Online . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Firmware Upgrades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
HP Support By Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
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Introduction 6
ENWW
1
Introduction
HP Jetdirect EIO internal print servers are network interface cards
for HP Enhanced Input/Output (EIO) printers and MFP
(multifunction peripheral) products. With an HP Jetdirect print
server, you can connect and share your printer anywhere on your
network and print at network speeds.
HP Jetdirect EIO print servers support connection to Fast Ethernet
(IEEE 802.3/802.3u 10/100Base-TX) networks. The print server
provides a single RJ-45 connector port for a network connection
using an unshielded, twisted-pair network cable. See Figure 1-1.
Figure 1-1 HP Jetdirect EIO Print Server
When connected and powered on, the print server autonegotiates
with your network to operate with a link speed of either 10 or 100
Mbps, and to communicate using full- or half-duplex mode.
However, you can manually configure the link using the printer
control panel, or other configuration tools once network
communications is established.
A typical network using an HP Jetdirect EIO print server is
illustrated in Figure 1-2.
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Introduction 7
ENWW
Figure 1-2 Typical HP Jetdirect Print Server Installation
Using the HP Jetdirect print server, setting up your network printer
is easy.
●Install the HP Jetdirect print server hardware and connect the
printer to your network.
●Use network installation software to configure the print server
for network communications, and to add the printer on each
computer system that will send print jobs directly to the printer.
For detailed instructions, see Chapter 2.
HP Jetdirect EIO
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Introduction 8
ENWW
What You Need
●HP printer with an available EIO slot.
We assume that you have an HP EIO printer that is operating
properly. Use the documentation supplied with your printer to
assemble and test the printer.
●A working network with an available network connection, and
network cables with RJ-45 connectors.
We assume that you have a working network and an available
network connection for your printer. A working network consists
of multiple computers that can share files and other resources
with each other over the network cables.
●For Windows systems, the printer’s software driver.
When using the CD-ROM supplied with your network-ready
printer, the network installation software includes the driver.
When using the HP Jetdirect CD-ROM to install a network
printer, you will need to obtain the driver. You can obtain your
printer driver from one of the following sources:
■the printing system CD-ROM supplied with your printer
■HP’s support Web site: http://www.hp.com/go/support
■the automated driver download feature of the HP installation
wizard on the HP Jetdirect CD-ROM. (If you have Internet
access, the printer installation software on the HP Jetdirect
CD-ROM can automatically download and install the printer
driver. )
Note The HP installation wizard requires a printer driver
file with the appropriate extension (*.inf) to
complete the installation. The applicable drivers
are commonly referred to as the “Add Printer”
drivers, or the “Corporate User” printer drivers.
●For other systems, see the software installation tools summary
in Appendix B.
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Introduction 9
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For Help...
For advanced topics or more information, see other documentation
for this product supplied electronically on the HP Jetdirect CD-
ROM.
For release notes, see the “Readme” file in the root directory of the
HP Jetdirect CD-ROM.
For Web-based or direct phone support, refer to the HP support
information in Appendix F.
Note For toll-free phone support in the USA and Canada,
call HP support at:
1-800-HPINVENT (1-800-474-6836)
For updated HP support telephone numbers and
available services worldwide, visit:
http://www.hp.com/support/support_assistance
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Installation Procedures 10
ENWW
2
Installation Procedures
CAUTION HP Jetdirect cards contain electronic
components that can be damaged by static
electricity through electrostatic discharge
(ESD). To prevent ESD damage, maintain frequent
contact with any bare sheet metal surface on the
printer. A grounding wrist strap (or similar device)
is useful for this purpose. Handle the card carefully
at all times. Avoid touching electronic components
or circuit paths.
Verify Printer Operation
To verify that your printer is working properly, print a Printer
Configuration page. The Printer Configuration page will display the
operating status of the printer.
The steps to print a Printer Configuration page varies with each
printer model. For most printers with a control panel, a menu map
is provided to navigate the control panel menus. To print a Printer
Configuration page, see your printer documentation for specific
instructions.
Note The name of the Printer Configuration page may
also vary by printer model. For example, HP
DesignJet printers provide a “Service
Configuration print” that displays status
information.
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