HP Jetdirect 640n User manual

HP Jetdirect 640n and
HP Jetdirect 695n
Print Servers
Setup Guide

HP Jetdirect 640n Print Server and HP
Jetdirect 695n Print Server
Setup Guide

© 2012 Copyright Hewlett-Packard
Development Company, L.P.
Reproduction, adaptation, or translation
without prior written permission is
prohibited, except as allowed under the
copyright laws.
The information contained in this document
is subject to change without notice.
The only warranties for HP products and
services are set forth in the express
warranty statements accompanying such
products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable
for technical or editorial errors or omissions
contained herein.
Applicable Products: J8025A (640n)
J8024A (695n)
Edition 1, 12/2012
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Table of contents
1 Introduction ..................................................................................................................................................... 1
The HP Jetdirect 640n Print Server ...................................................................................................... 2
The HP Jetdirect 695n Print Server ...................................................................................................... 3
What you need for installation .............................................................................................................. 4
Customer Support ................................................................................................................................ 6
HP Support Online ............................................................................................................... 6
HP Support By Phone .......................................................................................................... 6
Product Accessibility ............................................................................................................................ 6
2 Install the HP Jetdirect 640n Print Server ..................................................................................................... 7
Verify Printer/MFP Operation ............................................................................................................... 7
Install the print server ........................................................................................................................... 7
Verify Print Server Operation ............................................................................................................... 8
If Required, Pre-configure HP Jetdirect with Network Settings ............................................................ 9
Tools for Pre-configuration .................................................................................................. 9
Control Panel ...................................................................................................... 9
Embedded Web Server ....................................................................................... 9
Advanced Configuration Methods ....................................................................... 9
Add the Printer to Your Network System ............................................................................................ 10
Microsoft Systems ............................................................................................................. 10
Client-Server Printing ........................................................................................ 11
UNIX/Linux Systems .......................................................................................................... 11
Apple Mac OS Systems ..................................................................................................... 11
3 Create the HP Jetdirect 695n Print Server (connect the HP Jetdirect 2700w) ........................................ 13
Connect the HP Jetdirect 2700w USB Solution Print Server ............................................................. 14
Configure the HP Jetdirect 695n Print Server using the HP Embedded Web Server ........................ 15
4 Troubleshooting ............................................................................................................................................ 17
HP Jetdirect Configuration Page ........................................................................................................ 17
LEDs ................................................................................................................................................... 17
ENWW iii

Link Troubleshooting ......................................................................................................... 18
Link Configuration Methods ............................................................................................... 18
Resetting to Factory Defaults ............................................................................................................. 19
Service Menu Example ...................................................................................................... 20
Controlling Network Protocols ............................................................................................................ 20
Enable or Disable Network Protocols ................................................................................ 20
Appendix A HP Jetdirect EIO Control Panel Menus ..................................................................................... 21
HP Jetdirect Menus for Graphical Control Panels .............................................................................. 22
HP Jetdirect Menus for Classic Control Panels .................................................................................. 28
Appendix B Solution Summary ...................................................................................................................... 31
HP Support Software .......................................................................................................................... 31
Embedded Services ........................................................................................................................... 31
Supported Network Protocols ............................................................................................................. 32
Appendix C Specifications .............................................................................................................................. 35
Network .............................................................................................................................................. 35
Electrical ............................................................................................................................................. 35
Environmental .................................................................................................................................... 35
Safety, EMC, and Acoustic compliance ............................................................................................. 36
Appendix D Regulatory Statements ............................................................................................................... 37
FCC Statements ................................................................................................................................. 37
Regulatory Model Identification Number ............................................................................................ 37
Canada ............................................................................................................................................... 38
VCCI (Japan) ...................................................................................................................................... 38
RRL Statement (Korea) ...................................................................................................................... 38
Environmental product stewardship program ..................................................................................... 39
Disposal of waste equipment by users in private households in the European Union ...... 40
Ukraine RoHS .................................................................................................................... 41
Turkey RoHS ..................................................................................................................... 41
China RoHS ....................................................................................................................... 42
Appendix E Warranty Service ......................................................................................................................... 43
Hewlett-Packard Limited Warranty Statement ................................................................................... 43
Your Authorized Dealer ..................................................................................................... 44
Service Billing (Out of Warranty) ....................................................................................... 44
Service Outside the USA ................................................................................................... 45
Local Warranty Statements ................................................................................................................ 45
iv ENWW

Australia and New Zealand ................................................................................................ 45
ENWW v

vi ENWW

1Introduction
The HP Jetdirect 640n Print Server is a network interface card for printers and MFP (multifunction
peripheral) devices with Enhanced Input/Output (EIO) slots. With an HP Jetdirect print server, you
can connect and share your printer/MFP anywhere on your network, and transfer data at network
speeds.
The HP Jetdirect 695n Print Server is created by connecting the HP Jetdirect 2700w USB Solution
Print Server to the high-speed USB connector on the front of the HP Jetdirect 640n Print Server. The
HP Jetdirect 695n Print Server provides wireless Ethernet (802.11b/g/n) capabilities.
●The HP Jetdirect 640n Print Server
●The HP Jetdirect 695n Print Server
●What you need for installation
●Customer Support
●Product Accessibility
ENWW 1

The HP Jetdirect 640n Print Server
The HP Jetdirect 640n Print Server provides a single RJ-45 connector port for a network connection
using an unshielded, twisted-pair network cable. It also contains a high-speed USB connector on the
front panel.
Figure 1-1 HP Jetdirect 640n Print Server
The HP Jetdirect 640n Print Server supports connection to IEEE 802.3 10Base-T, IEEE 802.3u
100Base-TX Fast Ethernet and 802.3ab 1000Base-T Gigabit Ethernet compliant networks. When
connected and powered on, the print server auto-negotiates with your network to operate with a link
speed of either 10, 100, or 1000 Mbps, and to communicate using full- or half-duplex mode. However,
you can manually configure the link using the printer control panel, or through other configuration
tools once network communications is established.
The HP Jetdirect 640n Print Server can support multiple network protocols simultaneously, including
TCP/IPv4, TCP/IPv6, IPX/SPX, AppleTalk (EtherTalk), and DLC/LLC. For security, the print server
includes features to control IP traffic to and from the device and supports configuration of IP Security
(IPsec) protocols.
NOTE: By factory default, only TCP/IP is enabled; other network protocols are disabled.
For other available HP Jetdirect print server products, visit http://www.hp.com/go/jetdirect.
Using the HP Jetdirect print server, setting up your network printer is easy:
●Install the HP Jetdirect 640n Print Server hardware and connect the printer to your network.
●Use HP network installation software to configure the print server for network communications,
and to add the printer on each computer system that will send print jobs directly to the printer.
For detailed instructions, see Install the HP Jetdirect 640n Print Server on page 7.
2 Chapter 1 Introduction ENWW

The HP Jetdirect 695n Print Server
The HP Jetdirect 695n Print Server (J8024A) consists of the HP Jetdirect 640n Print Server plus the
HP Jetdirect 2700w USB Solution Print Server (J8026A), which is connected to the high-speed USB
connector on the front panel.
Figure 1-2 HP Jetdirect 640n Print Server plus HP Jetdirect 2700w USB Solution Print Server
creates the HP Jetdirect 695n Print Server
+=
You can purchase the HP Jetdirect 695n Print Server as a bundled package and then connect them.
Or, you can purchase the HP Jetdirect 640n Print Server and the HP Jetdirect 2700w USB Solution
Print Server separately and connect them. For installation instructions, see Create the HP Jetdirect
695n Print Server (connect the HP Jetdirect 2700w) on page 13. (Do this after you have
successfully installed the HP Jetdirect 640n Print Server.)
NOTE: For detailed information about the HP Jetdirect 2700w USB Solution Print Server, see the
HP Jetdirect 2700w USB Solution Print Server Setup Guide
In addition to supporting all of the connection abilities of the HP Jetdirect 640n Print Server (802.3
10Base-T, IEEE 802.3u 100Base-TX Fast Ethernet and 802.3ab 1000Base-T Gigabit Ethernet), the
HP Jetdirect 695n Print Server provides wireless Ethernet (802.11b/g/n) connection capabilities.
ENWW The HP Jetdirect 695n Print Server 3

What you need for installation
●A compatible HP printer/MFP with an available EIO slot.
HP Jetdirect 640n Print Server
HP Business Inkjet 2300, 2800
HP Color LaserJet CP3505, CP3525, CP4025, CP4525, CP5525, CP6015, 3000, 3800, 4700,
5550 series printers, CM3530mfp, CM4540mfp, CM4730mfp, CM6030mfp, CM6040mfp,
4730mfp
HP Designjet T620, T770, T790, T1120, T1200, T1300, T2300, T7100, Z2100, Z3200, Z5200,
Z6100, Z6200 ; HP Digital Sender 9200C, 9250C
HP LaserJet P3005, P3015, P4014, P4015, P4515, 2420, 2430, 4240, 4250, 4350, 5200, 9040,
9050 series printers, M3027mfp, M3035mfp, M4345mfp, M4555mfp, M5025mfp, M5035mfp,
M9040mfp, M9050mfp, 4345mfp, 9040mfp, 9050mfp
HP CM 8050/8060 Color MFP with Edgeline Technology
HP Jetdirect 695n Print Server
HP Business Inkjet 2300, 2800
HP Color LaserJet CP3505, CP3525, CP4025, CP4525, CP5525, CP6015, 3000, 3800, 4700,
5550 series printers, CM3530mfp, CM4540mfp, CM4730mfp, CM6030mfp, CM6040mfp,
4730mfp
HP Digital Sender 9200C, 9250C
HP LaserJet P3005, P3015, P4014, P4015, P4515, 2420, 2430, 4240, 4250, 4350, 5200, 9040,
9050 series printers, M3027mfp, M3035mfp, M4345mfp, M4555mfp, M5025mfp, M5035mfp,
M9040mfp, M9050mfp, 4345mfp, 9040mfp, 9050mfp
HP CM 8050/8060 Color MFP with Edgeline Technology
Your printer/MFP device must be operating properly. Use the documentation supplied with your
device to assemble and test the device.
●A network with an available network port, and a network cable with RJ-45 connectors.
Your network must be operating properly, and allow multiple computers to share files and other
resources over the network. You must provide a network cable to connect the print server to a
network port.
●For supported Windows systems, the software driver for the printer/MFP.
When using the CD-ROM supplied with your network-ready printer/MFP, the network installation
software includes the driver.
4 Chapter 1 Introduction ENWW

When using the HP Jetdirect CD-ROM to install a printer/MFP, you will need to obtain and install
the driver. The HP Jetdirect CD-ROM does not contain device drivers. You can obtain the
printer/MFP driver from one of the following sources:
◦the printer/MFP CD-ROM supplied with your network-ready device
◦HP’s support Web site: http://www.hp.com/go/support
◦the automated driver download feature available when you run the installation wizard on the
HP Jetdirect CD-ROM (If you have Internet access, the HP Jetdirect installation wizard can
attempt to automatically download and install the printer/MFP driver.)
NOTE: The installation wizard on the HP Jetdirect CD-ROM requires a printer driver file with the
appropriate extension (*.inf) to complete the installation.
ENWW What you need for installation 5

Customer Support
For warranty information, see the appendices.
For advanced configuration topics and other information, see the HP Jetdirect Print Servers
Administrator’s Guide for your print server model, which is available on the HP Jetdirect CD-ROM, or
at the HP support Web site at: http://www.hp.com/support/net_printing (select your product and then
click Manuals).
For release notes, see the “Readme” file in the root directory of the HP Jetdirect CD-ROM.
HP Support Online
Click your way to a quick solution! The HP Web site at http://www.hp.com/support/net_printing is a
great place to start for information about your HP Jetdirect print server – 24 hours a day, 7 days a
week.
For the latest HP Jetdirect installation software and documentation, visit http://www.hp.com/go/
inpw_sw.
For the latest firmware for your HP Jetdirect print server, visit http://www.hp.com/go/
webjetadmin_firmware.
HP Support By Phone
Highly trained technicians are ready to take your call.
For toll-free phone support in the USA and Canada, call HP support at: 1-800-HPINVENT
(1-800-474-6836)
For the most recent HP support telephone numbers and available services worldwide, visit
http://www.hp.com/support.
NOTE: The phone numbers listed may not be toll-free. Telephone fees are the responsibility of the
caller. Rates may vary. Contact your local telephone company for current rates.
Product Accessibility
For information on our commitment to accessibility of HP Jetdirect print server products:
●Visit the HP Web site at http://www.hp.com/accessibility.
●Send an email message to: [email protected].
6 Chapter 1 Introduction ENWW

2 Install the HP Jetdirect 640n Print
Server
This chapter contains instructions to install the print server hardware, and then to use the
HP Jetdirect installation software to install the printer/MFP device on a Windows system.
●Verify Printer/MFP Operation
●Install the print server
●Verify Print Server Operation
●If Required, Pre-configure HP Jetdirect with Network Settings
●Add the Printer to Your Network System
Verify Printer/MFP Operation
To verify that your printer/MFP is working properly, print a Printer Configuration page. The Printer
Configuration page will display the operating status of the printer/MFP.
The steps to print a Printer Configuration page varies with each printer/MFP model. For most printers/
MFPs with a control panel, a menu map is provided to navigate the control panel menus. To print a
Printer Configuration page, use the menu map or see your printer/MFP documentation for specific
instructions.
NOTE: The name of the Printer Configuration page may vary by printer type.
Install the print server
Use the following steps to install the HP Jetdirect 640n Print Server.
ENWW Verify Printer/MFP Operation 7

CAUTION: HP Jetdirect cards contain electronic components that can be damaged by static
electricity through electrostatic discharge (ESD). To prevent ESD damage, maintain frequent
contact with any bare sheet metal surface on the printer. A grounding wrist strap (or similar device) is
useful for this purpose. Handle the card carefully at all times. Avoid touching electronic components
or circuit paths
1. Turn off the device, and disconnect the power.
2. Locate an available EIO slot. If a cover plate over the slot is installed, remove the two retaining
screws and remove the cover plate. The screws and cover plate can be discarded.
NOTE: If there are multiple EIO slots, you can typically install the print server into any EIO slot.
Check your device manuals for any limitations.
3. Insert the HP Jetdirect 640n Print Server card.
a. Align the card with the guide rails in the slot.
b. Firmly press the card into the slot until seated, then tighten each retaining screw a little at a
time until both screws are secure.
4. Connect the network cable to the card using the RJ-45 connector port.
5. Reconnect the power and turn on the device.
6. Wait for the device to complete its startup sequence and is ready. Then proceed to the next
section to verify print server operation.
Verify Print Server Operation
1. Print an HP Jetdirect Configuration page to check for status messages.
In most printers, an HP Jetdirect Configuration page will automatically print when you print a
Printer Configuration page.
2. In the General Information section of the HP Jetdirect Configuration Page, look for the status
message I/O CARD READY.
NOTE: For a description of other messages that may appear on the HP Jetdirect Configuration
Page, see the HP Jetdirect Print Server Administrator’s Guide for your print server model.
3. If I/O CARD READY appears, the print server is operating properly. Proceed to the next section.
If a message other than I/O CARD READY appears, try the following:
●Reinstall the print server hardware.
●Turn the device off and then on again to re-initialize the print server.
●Verify that the status indicator lights (LEDs) are providing proper status.
NOTE: See Troubleshooting on page 17 in this guide for link configuration and
troubleshooting information.
●See the HP Jetdirect Print Servers Administrator’s Guide for your print server model to
interpret and troubleshoot other error messages.
8 Chapter 2 Install the HP Jetdirect 640n Print Server ENWW

If Required, Pre-configure HP Jetdirect with Network
Settings
If your network requires that you configure network settings on the print server before you add the
printer to your network systems, you can do so now.
However, in most cases, you can skip this section. Instead, you can proceed directly to the next
section to install the printer/MFP on your network computer systems. The network installation
software will allow you to both configure basic network settings on the print server, and add the
printer to your system configuration.
Tools for Pre-configuration
The following tools can be used to pre-configure the print server with network settings for your
network.
●Control Panel
●Embedded Web Server
●Advanced Configuration Methods
NOTE: Some tools require network communications with the print server using its factory default
network settings. In this case, your system should be on the same network segment as the print
server, or you may need to establish a route to it using appropriate system commands. For example,
on Windows systems, use the route add command from a system command prompt to establish a
route to the print server.
After the print server is configured with network settings, the configuration values are saved and
maintained even after the device is turned off and back on again.
Control Panel
Use the printer/MFP control panel (for devices with a supported control panel) to configure basic
network parameters on the print server. See HP Jetdirect EIO Control Panel Menus on page 21 for
more information.
Embedded Web Server
For TCP/IP networks, use a Web browser to access the embedded Web server on the HP Jetdirect
print server. On your Web browser, enter the print server’s IP address or host name as the URL in the
address box of the Web browser. The Web pages on the print server allow you to configure network
settings for your network. For instructions, see the HP Jetdirect Print Servers Administrator’s Guide
for your print server model.
Advanced Configuration Methods
For TCP/IP networks, use an advanced configuration method, such as BootP, DHCP, Telnet, or the
“arp” and “ping” commands. For instructions, see the HP Jetdirect Print Servers Administrator’s Guide
for your print server model.
ENWW If Required, Pre-configure HP Jetdirect with Network Settings 9

Add the Printer to Your Network System
When the print server is configured for proper operation on your network, you can then add the
printer/MFP on each computer that will send print jobs directly to the device. To add the printer/MFP
to your system configuration, you must use network printer installation software for your system.
For Windows systems, note the following:
●The easiest method is to use the installation software on CD-ROM that came with your network-
ready printer/MFP. (You can also use the HP Jetdirect CD-ROM.)
●The HP Jetdirect CD-ROM does not contain printer driver software, which must be available to
install and use your printer. The printer driver for your printer may be obtained and installed from
the following sources:
NOTE: The installation wizard on the HP Jetdirect CD-ROM requires a printer driver file with
the appropriate extension (*.inf) to complete the installation.
◦the printer/MFP CD-ROM supplied with your network-ready device
◦HP’s support Web site: http://www.hp.com/go/support
◦the automated driver download feature available when you run the installation wizard on the
HP Jetdirect CD-ROM (If you have Internet access, the HP Jetdirect installation wizard can
attempt to automatically download and install the printer/MFP driver.)
NOTE: If you use the HP Jetdirect CD-ROM to install MFP or All-in-One devices, some features
(other than printing) may not be accessible.
Microsoft Systems
To install the device on a supported Windows system using the HP Jetdirect installation wizard:
1. Insert the HP Jetdirect CD-ROM into your CD-ROM drive.
2. Wait for the installation utility to start automatically. If necessary, run SETUP.EXE from the root
directory of the CD-ROM.
3. When the CD-ROM utility runs, select Install. This runs the HP Jetdirect installation wizard.
4. Follow the instructions on the screens.
NOTE: The installation wizard runs from the CD-ROM. It copies files to a temporary directory
on your system, and deletes them when it terminates.
For a current version of the wizard that can be installed and run from your system disk, visit HP
online support at http://www.hp.com/go/inpw_sw.
5. When prompted, print a test page to verify printer setup.
●If the test page successfully prints, then you have completed device setup on this computer
system. If this system was a server, see Client-Server Printing below.
●If the test page fails to print, perform the troubleshooting tasks displayed by the wizard.
Click Help for more information.
●For detailed print server troubleshooting information, see the HP Jetdirect Print Servers
Administrator’s Guide for your print server model.
10 Chapter 2 Install the HP Jetdirect 640n Print Server ENWW

Client-Server Printing
After you have set up the printer/MPF device on the server, you will need to set up your network
clients to access the device through the server. The procedures depend on the available utilities for
your particular clients and network operating system.
For more information, refer to the documentation and help supplied with your network operating
system.
UNIX/Linux Systems
HP Jetdirect print servers support operation with UNIX/Linux systems over a network. However, the
HP Jetdirect CD-ROM does not include installation software for these systems. Use your system
utilities to install the device. For more help, visit http://www.hp.com/support/net_printing.
Apple Mac OS Systems
HP Jetdirect print servers support operation with Apple Mac OS systems over a network. However,
the HP Jetdirect CD-ROM does not include installation software for these systems. To install the
device, use the utilities provided with your system, or the HP software supplied with the printer/MFP
CD-ROM.
For more information visit http://www.hp.com/go/mac.
ENWW Add the Printer to Your Network System 11

12 Chapter 2 Install the HP Jetdirect 640n Print Server ENWW