HP EH920A - StorageWorks Ultrium 1760 Tape... User manual

HP StorageWorks
Tape Blade
User Guide
Part number: 509508–001
Third edition: October 2008

Legal and notice information
©Copyright 2008 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth
in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting
an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Linear Tape-Open, LTO, LTO Logo, Ultrium and Ultrium Logo are trademarks of Certance, HP and IBM in the US, other countries
or both.
Patented under one or more of U.S. Patents Nos. 5,003,307; 5,016,009; 5,463,390; 5,506,580; held by Hi/fn, Inc.
Microsoft, Windows, Windows XP, and Windows NT are U.S. registered trademarks of Microsoft Corporation.
UNIX is aregistered trademark of The Open Group.

Contents
Aboutthisguide .......................... 9
Intendedaudience...................................... 9
Relateddocumentation.................................... 9
Documentconventionsandsymbols .............................. 9
HPtechnicalsupport.................................... 10
Productwarranties..................................... 10
Subscriptionservice .................................... 10
HPwebsites........................................ 10
Documentationfeedback .................................. 11
1Beforeyoustart......................... 13
SupportedTapeBlades................................... 13
Installationguidelines ................................... 13
Partnerserverblade .................................. 14
OnboardAdministrator................................... 14
Power specifications .................................... 14
YourHPStorageWorksTapeBlade.............................. 14
UsingtheHPStorageWorksTapeCD-ROM .......................... 15
2Driversandbackupsoftware ................... 17
Installdrivers ....................................... 17
SAScontrollerdriver.................................. 17
HPUltriumTapedriver ................................. 17
InstallingonWindows ............................... 17
InstallingonUNIX................................. 18
InstallingonIA64 ................................. 18
Upgradebackupsoftware.................................. 18
Enablingencryption .................................. 18
3InstallinganHPStorageWorksTapeBlade ............. 19
Beforeyoustart ...................................... 19
Installationwithahalf-heightpartnerserverblade ....................... 20
Installationwithafull-heightpartnerserverblade........................ 24
Poweringthetapebladeonandoff ............................. 28
Powerup....................................... 28
Powerdown ..................................... 28
4 Verify installation ........................ 29
5 Understanding LEDs ....................... 31
TapeBladeChassisLEDs.................................. 31
TroubleshootingwithTapeBladeLEDs .......................... 31
TapeDriveLEDs...................................... 32
TroubleshootingwithTapeDriveLEDs........................... 32
6 Loading and unloading cartridges and removing tape blade . . . . . . 35
Insertingcartridges .................................... 35
Tape Blade 3

Removingcartridges.................................... 35
Removingthetapeblade.................................. 36
7Usethecorrectmedia ...................... 39
Cartridges ........................................ 39
Datacartridges .................................... 39
Cleaningcartridges .................................. 40
HPUltriumWORMdatacartridges............................ 40
HPStorageWorksSB1760cTapeBladesandencryption................... 40
WhenshouldIuseencryption? ........................... 40
HowdoIenableencryption? ............................ 41
WhenwillIbeaskedtoenterthekey? ........................ 41
WhathappensifIdon’trememberthekey?...................... 41
Doesencryptionaffecttapedriveperformance? .................... 41
DoesthetapedriveencryptmediainanearlierUltriumformat?.............. 41
WherecanIgetmoreinformation?.......................... 41
Cleaningthetapedrive................................... 42
Writeprotectingcartridges ................................. 42
Handlingcartridges .................................... 43
Operatingandstorageenvironment ............................. 43
8UsingHPOBDR......................... 45
Compatibility....................................... 45
WhatdoesHPOBDRdo? ................................. 45
Remotedisasterrecovery(ProLiantserversonly) ........................ 45
Testingforcompatibility .................................. 46
RunningHPOBDR..................................... 46
9Troubleshooting . . ....................... 49
Whenthetapebladedoesnotpowerup ........................... 49
ManagementandDiagnostictools.............................. 49
OnboardAdministrator................................. 50
HPLibrary&TapeTools ................................ 50
TroubleshootingwithLibrary&TapeTools....................... 50
Optimizingperformance ................................ 50
Problemswithcartridges .................................. 51
Thecartridgeisjammed ................................ 51
Emergencyreset.................................. 52
Thedrivewillnotacceptthecartridge(orejectsitimmediately)................ 52
10Replacingatapebladechassisortapedrive............ 53
Beforeyoureplaceapart.................................. 53
Replacingthetapedrive .................................. 53
Removethetapedrive ................................. 53
Installthenewtapedrive................................ 55
Replacingthetapebladechassis............................... 57
Removethetapeblade................................. 57
Remove the coupler plate, full-height partner servers in a c7000 enclosure only . . . . . . . . . 58
Removethetapedrive ................................. 59
Installthereplacementchassis.............................. 60
Returningthefaultypart .................................. 63
Index .............................. 65
4

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Figures
FrontviewofHPStorageWorksTapeBlade..................... 15
Half-heightdevicebaynumberinginac7000enclosure ............... 20
Half-heightdevicebaynumberinginac3000enclosure ............... 20
Paired locations in a c7000 enclosure with a half-height partner server blade . . . . . . 21
Paired locations in a c3000 enclosure with a half-height partner server blade . . . . . . 22
Removing the blank............................... 22
Removingtheconnectorcover .......................... 23
Installing the tape blade, partnered with a half-height server blade . . . . . . . . . . . 23
Paired locations in a c7000 enclosure with a full-height partner server blade . . . . . . 25
Paired locations in a c3000 enclosure with a full-height partner server blade . . . . . . 25
Removingtheblank............................... 26
Installingthecouplerplate............................ 26
Removingtheconnectorcover .......................... 27
Installing the tape blade, partnered with a full-height server blade . . . . . . . . . . . 27
SystemhealthLED ............................... 28
TapeBladechassisLEDs............................. 31
TapedriveLEDs ................................ 32
Insertingacartridge .............................. 35
Ejectingacartridge............................... 36
Removingthetapeblade ............................ 37
Writeprotectingacartridge ........................... 43
InsertingcartridgeforOBDR........................... 46
Keepingejectbuttonpresseddown,poweroninOBDRmode............. 46
Releasingthetapedrive............................. 54
DisconnectingthepowerandSAScables ..................... 54
Removingtheclip-onmountingrailsonafaultytapedrive .............. 55
Replacingtheclip-onmountingrailsonanewtapedrive............... 55
ReconnectingthepowerandSAScablestothetapedrive .............. 56
Installingthetapedrive ............................. 56
Removingthetapeblade ............................ 58
Disconnectingthecouplerplate.......................... 58
Releasingthetapedrive............................. 59
DisconnectingthepowerandSAScables ..................... 59
Tape Blade 5

34 Removingthetapebladecover.......................... 60
35 Removingtheconnectorcover .......................... 60
36 Reconnecting thepowerandSAScablestothetapedrive .............. 61
37 Installingthetapedrive ............................. 61
38 Cablinginthereplacementchassis ........................ 62
39 Replacingthetapebladecover.......................... 62
40 Installingthecouplerplate............................ 62
41 Installingthereplacementchassis......................... 63
6

1
2
3
4
5
6
Tables
Documentconventions............................... 9
Power specifications............................... 14
TapedriveLEDsequences ............................ 33
Datacartridgecompatibility ........................... 39
Cleaningcartridgecompatibility ......................... 40
Troubleshootingtapebladeoperation ....................... 49
Tape Blade 7

8

About this guide
This guide provides information about:
• Installing the HP StorageWorks Tape Blade
• Using the HP StorageWorks Tape Blade
• Troubleshooting the HP StorageWorks Tape Blade
Intended audience
This guide is intended for users who install, operate and maintain the HP StorageWorks Tape Blade.
Related documentation
The following documents provide related information:
• ‘Starthere’posterforanoverviewoftheinstallationinformationinthisguide(availablein
English, French, German and Japanese)
You can find this document from the Manuals page of the HP Business Support Center website:
http://www.hp.com/support/manuals
In the Storage section, click Tape Storage and Media and then select your product.
Document conventions and symbols
Table 1Document conventions
Convention Element
Blue text: Table 1Cross-reference links and e-mail addresses
Blue, underlined text: http://www.hp.com website addresses
Bold text
•Keys that are pressed
•Text typed into aGUI element, such as abox
•GUI elements that are clicked or selected, such as
menu and list items, buttons, tabs, and check boxes
Italic text Text emphasis
Monospace text
•File and directory names
•System output
•Code
•Commands, their arguments, and argument values
Monospace, italic text •Code variables
•Command variables
Monospace, bold text Emphasized monospace text
CAUTION:
Indicates that failure to follow directions could result in damage to equipment or data.
Tape Blade 9

IMPORTANT:
Provides clarifying information or specificinstructions.
NOTE:
Provides additional information.
HP technical support
For worldwide technical support information, see the HP support website:
http://www.hp.com/support
Before contacting HP, collect the following information:
•Product model names and numbers
•Technical support registration number (if applicable)
•Product serial numbers
•Error messages
•Operating system type and revision level
•Detailed questions
Product warranties
For information about HP StorageWorks product warranties, see the warranty information website:
http://www.hp.com/go/storagewarranty
Subscription service
HP recommends that you register your product at the Subscriber’s Choice for Business website:
http://www.hp.com/go/e-updates
After registering, you will receive e-mail notification of product enhancements, new driver versions,
firmware updates, and other product resources.
After signing up, you can quickly locate your products by selecting Business support and then Storage
under Product Category.
HP websites
For additional information, see the following HP websites:
• http://www.hp.com
• http://www.hp.com/go/bladesystem/documentation
• http://www.hp.com/go/bladesystemupdates/
• http://www.hp.com/go/connect/
• http://www.hp.com/service_locator
• http://www.hp.com/support/manuals
• http://www.hp.com/support/downloads
10 About this guide

Documentation feedback
HP welcomes your feedback.
To make comments and suggestions about product documentation, please send amessage to
[e-mail] submissions become the property of HP.
Tape Blade 11

12 About this guide

1Before you start
In this chapter:
• “Supported Tape Blades”on page 13
• “Installation guidelines”on page 13
• “Onboard Administrator”onpage14
• “Power specifications”on page 14
• “Your HP StorageWorks Tape Blade”on page 14
• “Using the HP StorageWorks Tape CD-ROM”on page 15
Supported Tape Blades
This guide describes how to install and operate the following Tape Blades:
• the HP StorageWorks SB1760c Tape Blade, which is an Ultrium 1760 tape drive within atape
blade assembly
• the HP StorageWorks SB920c Tape Blade, which is an Ultrium 920 tape drive within atape blade
assembly.
• the HP StorageWorks Ultrium 448c Tape Blade, which is an Ultrium 448 tape drive within atape
blade assembly
These tape blade assemblies may only be installed in an HP BladeSystem c-Class enclosure, which must
be running the correct firmware for it to support the tape blade. Firmware version 1.3 or later is required
when installing in ac7000 enclosure. In ac3000 enclosure all versions of the firmware support the
HP StorageWorks Tape Blade. For the best reliability, performance and new features update to the
most recent version of the firmware.
For the most up-to-date information about supported operating systems and configurations, refer to
http://www.hp.com/go/bladesystem/documentation.
Before performing any procedures specificto the HP StorageWorks Tape Blade, install and configure an
HP BladeSystem c-Class enclosure. The most current documentation for HP BladeSystem components is
available at the HP BladeSystem website (http://www.hp.com/go/bladesystem).
Documentation is also available in the following locations:
• Documentation CD that ships with the enclosure
• HP BladeSystem Technical Resources website (http://www.hp.com/go/bladesystem/
documentation)
• HP Business Support Center website (http://www.hp.com/support)
• HP Technical Documentation website (http://www.hp.com/support/manuals)
Installation guidelines
Observe the following guidelines when installing the HP StorageWorks Ultrium Tape Blade:
• An HP StorageWorks Tape Blade supports one partner server blade, and apartner server blade
supports one HP StorageWorks Tape Blade.
• The server blade and the HP StorageWorks Tape Blade must be adjacent to each other in the
HP BladeSystem enclosure.
• Install the partner server blade first and ensure that it is powered down before installing the
HP StorageWorks Tape Blade.
Tape Blade 13

Partnerserverb
lade
The partner server blade may be half-height or full-height. When partnering the tape blade with a
full-height server blade, an HP PCI Express Mezzanine Pass-Thru Card is required (option kit part number:
431643-B21). This must be installed prior to operation with the tape blade.
When installingthe HP StorageWorks Tape Blade with ahalf-height server blade:
• the tape blade may be installed in the upper or lower bay adjacent to the server blade. See
“Installation with ahalf-height partner server blade”onpage20.
When installing the HP StorageWorks Ultrium Tape Blade with afull-height server blade:
• In ac7000 enclosure ,the tape blade must be installed in the lower bay adjacent to the server
blade.
• In ac3000 enclosure, the tape blade must be installed immediately above the partner server
blade in device bay 8. Ahalf-height server blade can be installed in the empty bay next
to the HP StorageWorks Tape Blade, but this server blade cannot be partnered with the
HP StorageWorks Tape Blade.
• Before installing aserver blade in the empty bay above the tape blade, c7000 enclosures
require installation of acoupler plate (supplied with the Tape Blade), and c3000
enclosures require installation of amini divider (supplied with the enclosure). See
“Installation with afull-height partner server blade”on page 24.
Onboard Administrator
Thebladeenclosuremustberunningthecorrectfirmware for it to support the Tape Blade. Onboard
Administrator is used to power the partner server blade on and off, update firmware for the enclosure
and configure it to function with the Tape Blade. Onboard Administrator version 1.3 or later is
required when installing in ac7000 enclosure. In ac3000 enclosure all OA versions support the HP
StorageWorks Tape Blade. For the best reliability, performance and new features update to the most
recent version of the firmware.
Power specifications
Maximum power consumption for the Tape Blade is approximately 45 Watts.
Table 2Power specifications
Tape Drive SC44Ge Main Logic Board
13 Watts idle
Power consumption 20 Watts typical 6.8 Watts maximum 5.2 Watts maximum
33 Watts maximum
+5V @2.5A typical
Power requirements +5V @2.5A maximum
+12V @0.7A typical +12V @0.56A maximum +12V @0.43A maximum
+12V @2.1A maximum
Your HP StorageWorks Tape Blade
For adetailed product specification, please refer to our website (http://www.hp.com/go/bladesystem/
documentation).
14 Before you start

1. Cassette door 4. Cartridge eject button
2. Tape blade LEDs 5and 6. Mounting rails
3. Tape drive LEDs 7. Release latch
Figure 1Front view of HP StorageWorks Tape Blade
Using the HP StorageWorks Tape CD-ROM
The HP StorageWorks Tape CD-ROM is acentral source of information about your tape blade with utilities
for getting the best performance from your tape blade.
Use the HP StorageWorks Tape CD-ROM to check installation, as described in this guide, and to verify
and troubleshoot performance after installation. It helps you to:
•Install your product, which includes access to drivers, and performance information and tools
•Learn about your product
•Register your product
•Buy media online
•Troubleshoot with HP Library &Tape Tools.
Tape Blade 15

16 Before you start

nl
2Driversandbackupsoftware
In this chapter:
•“Install drivers ”on page 17
•“Upgrade backup software”on page 18
Install drivers
Two drivers are required:
•An SC44Ge SAS controller driver for the tape blade assembly
•An HP Ultrium Tape driver for the tape drive
IMPORTANT:
The SC44Ge SAS controller driver must be installed first.
Drivers may be downloaded from the web at the following location:
http://h18004.www1.hp.com/products/blades/components/c-class-storageworks.html.
To download drivers:
1. Select Tape Blades and click the product link (for example HP StorageWorks SB920c Tape Blade).
2. Click Support —> Technical Documents.
3. Click Download Drivers and Software.
SAS controller driver
The SC44Ge SAS controller driver is only available from the HP website. It can be installed from the link
on the HP StorageWorks Tape CD-ROM or directly from the HP StorageWorks BladeSystem website,
http://h18004.www1.hp.com/products/blades/components/c-class-storageworks.html.
The SC44Ge SAS controller driver must be installed before the HP Ultrium Tape driver.
HP Ultrium Tape driver
Please refer to http://h18004.www1.hp.com/products/blades/components/c-class-storageworks.html
for the latest information about supported operating systems.
NOTE:
Certain backup applications require you to use their own Tape driver instead of the HP Ultrium Tape
driver.
Installing on Windows
The CD-ROM contains aTape driver install package for supported Microsoft Windows operating systems.
If you prefer to use Windows Device Manager to install the tape drivers manually, you will find them in
the drivers directory on the CD-ROM.
Updates to the drivers will be provided on the HP StorageWorks BladeSystem website
(http://h18004.www1.hp.com/products/blades/components/c-class-storageworks.html).
Tape Blade 17

Installing on UNIX
The recommended backup applications use the operating system’s standard, built-in device drivers. To
upgrade drivers we recommend that you patch to the latest version of the operating system.
Installing on IA64
If you are installing on an IA64 system, such as an HP Integrity server, check http://
h18004.www1.hp.com/products/blades/components/c-class-storageworks.html for the latest
information on the availability of backup application upgrades and drivers.
Upgrade backup software
It is important to check http://h18004.www1.hp.com/products/blades/components/
c-class-storageworks.html for software compatibility and install any recommended upgrades.
For optimum performance it is important to use abackup application that is appropriate for your
system’s configuration. HP, Symantec, Legato, Yosemite and Computer Associates all provide suitable
products. Further details about these and other products that may be appropriate can be found on
the HP connectivity website.
1. Go to http://h18004.www1.hp.com/products/blades/components/c-class-storageworks.html
and select Tape Blades.
2. Select yourmodel of tape blade and select Support -> Compatibility &Tools.
3. Click on the Tape Blade tab and select your combination of operating system and tape drive model
in the table.
Alistofsu
pported backup applications is displayed. This will also tell you whether your configuration
is compatible with HP One-Button Disaster Recovery, HP OBDR. (All HP StorageWorks tape
drives and tape blades support HP OBDR. However, you can only use this feature if your system
configuration and backup application also support it. See “Compatibility”on page 45.)
4. Make sure you have abackup application that supports HP StorageWorks Ultrium tape drives and
downloadany upgrades or patches, if required.
Enabling encryption
Your HP StorageWorks Tape Blade includes hardware capable of performing data encryption while
writing and data decryption while reading, both at full speed. This is only possible with Ultrium 1.6 TB
media. See also “HP StorageWorks SB1760c Tape Blades and encryption”on page 40.
If you wish to make use of the encryption capability, you must enable this feature via the backup
software application. Refer to http://h18004.www1.hp.com/products/blades/components/
c-class-storageworks.html to find out which applications support this advanced data protection capability.
18 Drivers and backup software

3Installing an HP StorageWorks
Tape Blade
In this chapter:
•“Before you start”onpage19
•“Installation with ahalf-height partner server blade”on page 20
•“Installation with afull-height partner server blade”on page 24
•“Powering the tape blade on and off”onpage28
Before you start
These installation instructions assume you have already:
1. Installed and configured an HP BladeSystem c-Class enclosure. It must be running the correct
firmware for it to support the tape blade. Firmware version 1.3 or later is required when installing in
ac7000 enclosure. In ac3000 enclosure all versions of the firmware support the HP StorageWorks
Tape Blade. For the best reliability, performance and new features update to the most recent version
of the firmware.
2. Installed the partner server blade. It must be powered off before you install the tape blade. We
recommend that you use the Shutdown command on the partner server blade to do this.
3. Installed any device bay dividers as recommended in the documentation provided with the c-Class
enclosure.
NOTE:
The most current documentation for HP BladeSystem components is available at the HP website
(http://www.hp.com/go/bladesystem/documentation).
You need one half-height device bay in which to install the HP StorageWorks Ultrium Tape Blade. The
tape blade may be used with ahalf-height or afull-height server blade and must be installed next
to the partner server blade.
Tape Blade 19

Figure 2Half-height device bay numbering in ac7000 enclosure
NOTE:
Inc3000enclosuresdevicesareseatedhorizontallybutthesameinstallationrulesapply. Thetape
blade resides in the adjacent device bay below or above the partner server blade. Slot combinations
are1&2,3&4,5&6,7&8.
Figure 3Half-height device bay numbering in ac3000 enclosure
Installation with ahalf-height partner server blade
If you are installing with afull-height partner server blade, refer to
“Installation with afull-height partner server blade”on page 24.
NOTE:
The partner server blade and any device bay dividers must be installed and powered down before you
install the tape blade. See the documentation that ships with the server blade.
20 Installing an HP StorageWorks Tape Blade