HP PROLIANT ML330 G6 User manual

HP ProLiant ML330 G6 Server
User Guide
Part Number 534305-002
March 2010 (Second Edition)

© Copyright 2009, 2010 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP
shall not be liable for technical or editorial errors or omissions contained herein.
Microsoft, Windows, and Windows Server are U.S. registered trademarks of Microsoft Corporation.
Intended audience
This document is for the person who installs, administers, and troubleshoots servers and storage systems.
HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards
in products with hazardous energy levels.

Contents
Component identification............................................................................................................... 7
Front panel components................................................................................................................................7
Front panel LEDs and buttons.........................................................................................................................8
Rear panel components ................................................................................................................................9
Rear panel LEDs and buttons .......................................................................................................................10
System board components ..........................................................................................................................11
System maintenance switch ...............................................................................................................12
NMI functionality .............................................................................................................................13
System board LEDs.....................................................................................................................................13
System LEDs and internal health LED combinations.........................................................................................14
DIMM slots ................................................................................................................................................15
DIMM identification....................................................................................................................................15
SAS and SATA device numbers ...................................................................................................................17
Hot-plug SATA or SAS hard drive LEDs.........................................................................................................18
Fan locations .............................................................................................................................................19
Operations................................................................................................................................. 20
Power up the server....................................................................................................................................20
Power down the server ...............................................................................................................................20
Open or remove the tower bezel .................................................................................................................20
Extend the server from the rack....................................................................................................................21
Remove the access panel ............................................................................................................................21
Install the access panel ...............................................................................................................................22
Remove the air baffle..................................................................................................................................22
Configure the air baffle...............................................................................................................................22
Remove the media bay blank ......................................................................................................................23
Remove a bezel blank ................................................................................................................................24
Remove the processor board .......................................................................................................................24
Install the processor board ..........................................................................................................................25
Setup......................................................................................................................................... 28
Optional installation services.......................................................................................................................28
Rack planning resources .............................................................................................................................28
Optimum environment.................................................................................................................................28
Space and airflow requirements ........................................................................................................28
Temperature requirements .................................................................................................................29
Power requirements ..........................................................................................................................30
Electrical grounding requirements ......................................................................................................30
Rack warnings ...........................................................................................................................................30
Identifying the server shipping carton contents...............................................................................................31
Installing hardware options .........................................................................................................................31
Setting up a tower server ............................................................................................................................31
Installing a server in a rack .........................................................................................................................32
Installing the operating system .....................................................................................................................34
Registering the server..................................................................................................................................34
Hardware options installation....................................................................................................... 35

Introduction ...............................................................................................................................................35
Processor option.........................................................................................................................................35
Memory options .........................................................................................................................................40
Memory subsystem architecture .........................................................................................................41
Single-, dual-, and quad-rank DIMMs .................................................................................................41
Memory configurations .....................................................................................................................41
General DIMM slot population guidelines...........................................................................................43
Installing DIMMs ..............................................................................................................................47
Redundant hot-plug power supply option ......................................................................................................48
Power supply configuration ...............................................................................................................49
Installing the redundant hot-plug power supply option ..........................................................................49
Redundant fan assembly option ...................................................................................................................50
SAS or SATA hard drive option ...................................................................................................................52
Expansion hard drive cage option (hot-plug) .................................................................................................53
Expansion hard drive cage option (non-hot-plug) ...........................................................................................55
Removable media devices...........................................................................................................................57
Identifying guide screws....................................................................................................................58
SATA optical drive option .................................................................................................................58
USB tape drive option.......................................................................................................................60
Full-height tape drive option ..............................................................................................................61
Expansion board options ............................................................................................................................63
Removing the expansion slot cover.....................................................................................................63
Installing expansion boards...............................................................................................................64
PCI-X extender board option........................................................................................................................65
Storage controller option.............................................................................................................................68
Battery-backed write cache battery pack option.............................................................................................68
FBWC module and capacitor pack option ....................................................................................................70
SAS controller option..................................................................................................................................72
Dedicated iLO 2 port module option ............................................................................................................73
HP Trusted Platform Module option ..............................................................................................................74
Installing the Trusted Platform Module board .......................................................................................75
Retaining the recovery key/password.................................................................................................76
Enabling the Trusted Platform Module.................................................................................................77
Cabling ..................................................................................................................................... 78
Non-hot-plug SATA hard drive cabling .........................................................................................................78
Non-hot-plug SATA/SAS hard drive cabling .................................................................................................79
Hot-plug SATA/SAS hard drive cabling........................................................................................................79
Non-hot-plug hard drive single power cabling...............................................................................................80
Hot-plug hard drive single power cabling .....................................................................................................81
Non-hot-plug hard drive redundant power cabling.........................................................................................82
Hot-plug hard drive redundant power cabling ...............................................................................................83
Configuration and utilities............................................................................................................ 84
Configuration tools.....................................................................................................................................84
SmartStart software ..........................................................................................................................84
HP ROM-Based Setup Utility ..............................................................................................................85
Option ROM Configuration for Arrays................................................................................................87
HP ProLiant Essentials Rapid Deployment Pack ....................................................................................88
Re-entering the server serial number and product ID.............................................................................88
Management tools......................................................................................................................................88
Automatic Server Recovery................................................................................................................88
ROMPaq utility.................................................................................................................................89
iLO 2 technology .............................................................................................................................89

Erase Utility .....................................................................................................................................89
StorageWorks library and tape tools..................................................................................................90
HP Systems Insight Manager .............................................................................................................90
Management Agents ........................................................................................................................90
Redundant ROM support...................................................................................................................90
USB support ....................................................................................................................................91
Internal USB functionality ..................................................................................................................91
Diagnostic tools .........................................................................................................................................91
HP Insight Diagnostics ......................................................................................................................91
HP Insight Diagnostics survey functionality ..........................................................................................92
Integrated Management Log..............................................................................................................92
Array Diagnostic Utility.....................................................................................................................92
HP Insight Server Migration software for ProLiant.................................................................................92
Remote support and analysis tools ...............................................................................................................93
HP Insight Remote Support software ...................................................................................................93
Keeping the system current..........................................................................................................................93
Drivers ............................................................................................................................................93
ProLiant Support Packs......................................................................................................................94
Operating system version support ......................................................................................................94
System Online ROM flash component utility ........................................................................................94
Change control and proactive notification ..........................................................................................94
Care Pack .......................................................................................................................................95
Troubleshooting.......................................................................................................................... 96
Troubleshooting resources ...........................................................................................................................96
Pre-diagnostic steps ....................................................................................................................................96
Important safety information ..............................................................................................................96
Symptom information........................................................................................................................98
Prepare the server for diagnosis.........................................................................................................99
Loose connections ......................................................................................................................................99
Service notifications..................................................................................................................................100
Troubleshooting flowcharts........................................................................................................................100
Start diagnosis flowchart.................................................................................................................100
General diagnosis flowchart............................................................................................................101
Server power-on problems flowchart ................................................................................................103
POST problems flowchart................................................................................................................106
OS boot problems flowchart............................................................................................................107
Server fault indications flowchart .....................................................................................................109
POST error messages and beep codes .......................................................................................................111
Battery replacement .................................................................................................................. 112
Regulatory compliance notices ................................................................................................... 113
Regulatory compliance identification numbers .............................................................................................113
Federal Communications Commission notice...............................................................................................113
FCC rating label ............................................................................................................................113
Class A equipment .........................................................................................................................113
Class B equipment..........................................................................................................................113
Declaration of conformity for products marked with the FCC logo, United States only......................................114
Modifications...........................................................................................................................................114
Cables ....................................................................................................................................................114
Canadian notice (Avis Canadien) ..............................................................................................................115
European Union regulatory notice..............................................................................................................115
Disposal of waste equipment by users in private households in the European Union........................................ 115

Japanese notice .......................................................................................................................................116
BSMI notice .............................................................................................................................................116
Korean notice ..........................................................................................................................................117
Chinese notice.........................................................................................................................................117
Laser compliance .....................................................................................................................................117
Battery replacement notice ........................................................................................................................117
Taiwan battery recycling notice .................................................................................................................118
Power cord statement for Japan .................................................................................................................118
Electrostatic discharge............................................................................................................... 119
Preventing electrostatic discharge ..............................................................................................................119
Grounding methods to prevent electrostatic discharge..................................................................................119
Specifications........................................................................................................................... 120
Environmental specifications......................................................................................................................120
Mechanical specifications .........................................................................................................................120
Power supply specifications.......................................................................................................................121
Technical support...................................................................................................................... 123
Before you contact HP ..............................................................................................................................123
HP contact information..............................................................................................................................123
Customer Self Repair ................................................................................................................................123
Acronyms and abbreviations...................................................................................................... 131
Index....................................................................................................................................... 134

Component identification 7
Component identification
Front panel components
Item Description
1 Optical drive
2 USB connectors (2)
3 Standard hard drive bays (4)
4 Expansion hard drive bays (4)
5 Media bays (2)

Component identification 8
Front panel LEDs and buttons
Item Description Status
1 System health LED Green = System health is normal.
Amber = System health is degraded. To identify the component in
a degraded state, see "System board LEDs (on page 13)."
Red = System health is critical. To identify the component in a
critical state, see "System board LEDs (on page 13)."
Off = System health is normal (when in standby mode).
2 NIC 1 link/activity LED Green or flashing green = Activity exists.
Off = No activity exists.
If power is off, view the LEDs on the RJ-45 connector. See "Rear
panel LEDs and buttons (on page 10)."
3 NIC 2 link/activity LED Green = Link exists.
Off = No link exists.
If power is off, view the LEDs on the RJ-45 connector. See "Rear
panel LEDs and buttons (on page 10)."
4 Drive activity LED Green = Drive activity is normal.
Off = No drive activity exists.
5 Power On/Stand by button
and system power LED
Green = Power is on.
Amber = System is in standby mode.

Component identification 9
Rear panel components
Item Description
1 Dedicated iLO 2 management port (optional)
2 Serial connector
3 10/100/1000 NIC 2 connector
4 10/100/1000 NIC 1 connector/shared iLO 2
management port
5 Mouse connector
6 Power supply 1
7 Power supply blank
8 Slot 1 PCI-X*
9 Slot 2 PCI-X*
10 Slot 3 PCIe1 x8 (1)
11 Slot 4 PCIe2 x16 (16, 8, 4, 2, 1)
12 Slot 5 PCIe2 x8 (4, 2, 1)
13 Slot 6 PCIe2 x8 (4, 2, 1)
14 Video connector
15 USB connectors (2)
16 Keyboard connector

Component identification 10
*Slots 1 and 2 are available only when an optional PCI-X extender board is installed.
Rear panel LEDs and buttons
Item Description Status
1 UID button/LED Blue = Activated
Flashing = System is being managed remotely.
Off = Deactivated
2 NIC/iLO 2 activity Green or flashing green = Activity exists.
Off = No activity exists.
3 NIC/iLO 2 link Green = Link exists.
Off = No link exists.

Component identification 11
System board components
For this server, some system board slots and connectors are reserved.
Item Description
1 Hard drive backplane connectors (2)
2 Internal USB connector
3 Redundant power supply connector
4 Front panel connector
5 Reserved
6 SATA connectors 1-4 (hard drive)
7 Hard drive LED connector
8 System maintenance switch
9 SATA connectors 5-6 (optical drive)
10 Slot 3 PCIe1 x8 (1)
11 SD card slot
12 Slot 4 PCIe2 x16 (16, 8, 4, 2, 1)
13 Slot 5 PCIe2 x8 (4, 2, 1)
14 Slot 6 PCIe2 x8 (4, 2, 1)
15 Fan 6 connector
16 Dedicated iLO 2 module connector (optional)
17 Hard drive backplane connector
18 NMI jumper
19 Processor board connectors
20 TPM connector
21 Processor 1 DIMMs (1-9)
22 USB connector

Component identification 12
Item Description
23 System power connector
24 Fan 1 connector
25 Fan 1.5 or 2 connector
26 Fan 3 connector
27 Reserved
28 Processor socket 1 (populated)
29 Battery
30 Reserved
31 Power connector
32 Front USB connector
* The server supports one optical drive that can be connected to either SATA connector 5 or SATA connector 6.
System maintenance switch
Position Default Function
S1 Off Off = iLO 2 security is enabled.
On = iLO 2 security is disabled.
S2 Off Off = Normal operation
On = RBSU will not commit any
configuration changes.*
S3 Off Reserved
S4 Off Reserved
S5 Off Off = Power-on password enabled
On = Power-on password disabled*
S6 Off Off = Normal operation
On = BIOS will clear CMOS and
NVRAM.*
S7 Off Reserved
S8 Off Reserved
* "On" activates the function.

Component identification 13
NMI functionality
An NMI crash dump enables administrators to create crash dump files when a system is hung and not
responding to traditional debug mechanisms.
Crash dump log analysis is an essential part of diagnosing reliability problems, such as hangs in
operating systems, device drivers, and applications. Many crashes freeze a system, and the only
available action for administrators is to cycle the system power. Resetting the system erases any
information that could support problem analysis, but the NMI feature preserves that information by
performing a memory dump before a hard reset.
To force the OS to invoke the NMI handler and generate a crash dump log, the administrator can do any
of the following:
•Short the NMI jumper pins
•Press the NMI switch
•Use the iLO Virtual NMI feature
For additional information, see the whitepaper on the HP website
(http://h20000.www2.hp.com/bc/docs/support/SupportManual/c00797875/c00797875.pdf).
System board LEDs
Item LED description Status
1 Processor failure Amber = Processor has failed.
Off = Normal
2 Fan 6 failure Amber = Fan has failed or is missing.
Off = Normal
3 Power supply Off = No AC power or failed power supply
Green = Power supply is on and is
functioning.

Component identification 14
Item LED description Status
4 Overtemperature Amber = System has reached a cautionary or
critical temperature level.
Off = Normal
5 Fan 1 failure Amber = Fan has failed or is missing.
Off = Normal
6 Fan 1.5 or 2 failure Amber = Fan has failed or is missing.
Off = Normal
7 DIMM failure (1-9) Amber = DIMM has failed or is missing.
Off = Normal
8 Fan 3 failure Amber = Fan has failed or is missing.
Off = Normal
System LEDs and internal health LED combinations
When the internal health LED on the front panel illuminates either amber or red, the server is experiencing
a health event. Combinations of illuminated system LEDs and the internal health LED indicate system
status.
The front panel health LEDs indicate only the current hardware status. In some situations, HP SIM may
report server status differently than the health LEDs because the software tracks more system attributes.
System LED and
Color
Internal Health
LED Color
Status
Processor failure
(amber)
Red One or more of the following conditions may exist:
•
Processor has failed.
•
Processor is not installed in the socket.
•
Processor is unsupported.
•
ROM detects a failed processor during POST.
Amber Processor is in a pre-failure condition.
DIMM failure, slot X
(amber)
Red
•
DIMM in slot Xhas failed.
•
DIMM in slot Xis an unsupported type, and no valid
memory exists in another channel.
Amber
•
DIMM in slot Xhas reached the single-bit correctable
error threshold.
•
DIMM in slot Xis in a pre-failure condition.
•
DIMM in slot Xis an unsupported type, but valid
memory exists in another channel.
DIMM failure, all slots
in one channel
(amber)
Red No valid or usable memory is installed in the system.
Amber
•
The entire channel is not populated.
•
DIMMs do not match within the channel, but other
valid memory is available.
Overtemperature
(amber)
Amber The Health Driver has detected a cautionary temperature
level.

Component identification 15
System LED and
Color
Internal Health
LED Color
Status
Red The server has detected a hardware critical temperature
level.
Fan module (amber) Red The minimum fan requirements are not being met in one or
more of the fan modules. One or more fans have failed or
are missing.
Power supply (amber) Red One or more of the following conditions may exist:
•
There is no AC power.
•
The power supply has failed.
Amber There is a power supply mismatch at POST.
DIMM slots
DIMM slots are numbered sequentially (1 through 9) for each processor. The supported AMP modes use
the letter assignments for population guidelines.
DIMM identification
IMPORTANT: This server does not support mixing RDIMMs and UDIMMs. Attempting to mix
these two types causes the server to halt during BIOS initialization.

Component identification 16
The memory subsystem may be populated with either RDIMMs or UDIMMs, but mixing the two types is not
supported. To determine DIMM characteristics, use the label attached to the DIMM and the following
illustration and table.
Item Description Definition
1 Size —
2 Rank 1R = Single-rank
2R = Dual-rank
4R = Quad-rank
3 Data width x4 = 4-bit
x8 = 8-bit
4 Memory speed 10600 = 1333-MHz
8500 = 1066-MHz
5 DIMM type R = RDIMM (registered)
E = UDIMM (unbuffered with ECC)
For the latest supported memory information, see the QuickSpecs on the HP website
(http://www.hp.com).

Component identification 17
SAS and SATA device numbers
•Standard configuration
•Optional configuration with hard drive expansion cage

Component identification 18
Hot-plug SATA or SAS hard drive LEDs
Item LED description Status
1 Fault/UID status Amber = Drive failure
Flashing amber = Fault-process activity
Blue = Unit identification is active
Off = No fault-process activity
2 Online/Activity status Green = Drive activity
Flashing green = High activity on the
drive or drive is being configured as part
of an array
Off = No drive activity
The online/activity status LED will not illuminate if using SATA drives connected to the embedded storage
device. In this configuration, SATA hard drive activity can be identified using the hard drive activity LED
on the system front panel.

Component identification 19
Fan locations
•Standard fan configuration
•Redundant fan configuration

Operations 20
Operations
Power up the server
To power up the server, press the Power On/Standby button.
Power down the server
WARNING: To reduce the risk of personal injury, electric shock, or damage to the
equipment, remove the power cord to remove power from the server. The front panel Power
On/Standby button does not completely shut off system power. Portions of the power supply
and some internal circuitry remain active until AC power is removed.
IMPORTANT: If installing a hot-plug device, it is not necessary to power down the server.
1. Back up the server data.
2. Shut down the operating system as directed by the operating system documentation.
NOTE: If the operating system automatically places the server in Standby mode, omit the next
step.
3. Press the Power On/Standby button to place the server in Standby mode. When the server activates
Standby power mode, the system power LED changes to amber.
IMPORTANT: Pressing the UID button illuminates the blue UID LEDs on the front and rear
panels. In a rack environment, this feature facilitates locating a server when moving between
the front and rear of the rack.
4. Disconnect the power cords.
The system is now without power.
Open or remove the tower bezel
This server has a removable bezel that must be unlocked and opened before accessing the front panel
components. The bezel should remain closed during normal server operations.
CAUTION: To avoid injury, HP recommends that only authorized technicians keep the bezel
key.
CAUTION: To avoid breaking the bezel, remove the bezel before placing the server on its
side.
To remove the component:
1. Power down the server (on page 20).