HP NetServer E60 User manual

Online Version: B
Updated May 1999
HP NetServer E 60
Installation Guide

ii
Notice
The information contained in this document is subject to change without notice.
Hewlett-Packard makes no warranty of any kind with regard to this
material, including, but not limited to, the implied warranties of
merchantability and fitness for a particular purpose. Hewlett-Packard shall
not be liable for errors contained herein or for incidental or consequential
damages in connection with the furnishing, performance, or use of this material.
Hewlett-Packard assumes no responsibility for the use or reliability of its software
on equipment that is not furnished by Hewlett-Packard.
This document contains proprietary information that is protected by copyright.
All rights are reserved. No part of this document may be photocopied,
reproduced, or translated to another language without the prior written consent of
Hewlett-Packard Company.
Adaptec®is a registered trademark of Adaptec Inc. ATI®is a registered trademark of
ATI Technologies, Inc. Intel®and Pentium®are registered trademark of Intel
Corporation. Microsoft®, Windows NT®, Windows 95®and Windows 2000®are
registered trademarks of Microsoft in the U.S. and other countries. Torx®is a
registered trademark of CamCar/Textron, Inc. Novell®, and NetWare®are registered
trademarks of Novell, Inc. in the U.S. and other countries. Symantec®is a registered
trademark of Symantec, Inc. pcANYWHERE32 is a trademark of Symantec, Inc.
CompuServe is a U.S trademark of CompuServe, Inc.
Hewlett-Packard Company
Network Server Division
Technical Marketing / MS 45S-LE
10955 Tantau Avenue
Cupertino, California 95014 USA
© Copyright 1999, Hewlett-Packard Company.
Audience Assumptions
This guide is for the person who installs, administers, and troubleshoots LAN
servers. Hewlett-Packard Company assumes you are qualified in the servicing of
computer equipment and trained in recognizing hazards in products with
hazardous energy levels.

iii
Contents
1Setting Up the HP NetServer E 60...............................................................1
Setup Steps ...................................................................................................1
Preparations...............................................................................................1
Installation Options.....................................................................................2
Configuring the System..............................................................................5
2Controls, Indicators, and Ports...................................................................9
Front Panel ....................................................................................................9
Rear View ....................................................................................................11
Power-Up and Power-Down Procedures.......................................................13
Power-Up Procedure................................................................................13
Power-Down Procedure............................................................................13
3Removing and Replacing the System Cover............................................15
Removing and Replacing the Cover.............................................................15
Tools Required.........................................................................................15
Removing the Cover................................................................................15
Replacing the Cover.................................................................................17
Adjusting the System Feet............................................................................18
4Installing Mass Storage Devices...............................................................19
Introduction..................................................................................................19
Boot Priority.................................................................................................19
Installing Mass Storage Devices...................................................................20
Embedded SCSI Controller Configuration ................................................21
Tools Required.............................................................................................21
Installing Hard Disk Drives ...........................................................................21
Installing the Optional HP NetServer E 60 Duplexing Cable Kit....................26
Installing the Optional HP NetServer E 60 External SCSI Cable Kit .............26
5Installing Additional Memory ....................................................................29
Introduction..................................................................................................29
Tools Required.............................................................................................29
Installation Basics ........................................................................................29
Installing Additional DIMMs..........................................................................29
Removing DIMMs ........................................................................................32

Contents
iv
6Installing Additional Boards......................................................................35
Introduction..................................................................................................35
Tools Required.............................................................................................35
Installation Basics ........................................................................................35
Interrupt Sharing ......................................................................................35
Using the Primary or Secondary PCI Bus.................................................36
PCI Slot Initialization Order......................................................................37
Installing a Disk Array Controller Board and Altering the Boot Priority ......37
Installing Accessory Boards..........................................................................37
Removing Accessory Boards........................................................................40
7Installing a Second Processor ..................................................................41
Introduction..................................................................................................41
Tools Required.............................................................................................41
Installation Steps..........................................................................................41
Open the NetServer E 60.........................................................................41
Determine Where to Place the Processor Module ....................................42
Install the Processor Module ....................................................................42
Upgrading the Firmware...............................................................................44
Reinstalling the NOS....................................................................................44
Removing a Processor Module.....................................................................45
8Connecting the Monitor, Keyboard, Mouse, and UPS .............................47
9Configuring the Server Using the HP NetServer Navigator CD-ROM.....49
Contents of the HP NetServer Navigator CD-ROM.......................................49
Obtaining NetServer Product History............................................................49
Readme File ................................................................................................50
Viewing the Readme File .........................................................................50
Configuration Assistant and Installation Assistant.........................................50
Run Configuration Assistant and Installation Assistant..............................51
Express Configuration..............................................................................51
Custom Configuration ..............................................................................53
Replicate Configuration............................................................................55
HP Management Solutions...........................................................................55
HP TopTools............................................................................................55
pcANYWHERE32 ....................................................................................57
NetServer Utilities....................................................................................57
User Preferences .....................................................................................57

Contents
v
10 Information Assistant................................................................................59
Overview......................................................................................................59
Using Information Assistant..........................................................................59
Getting Help.............................................................................................59
Finding Information..................................................................................60
Copying and Printing Information.............................................................61
Installing HP Information Assistant Software ................................................61
Installing from the CD-ROM.....................................................................61
11 Using the BIOS Setup and SCSI Select Utilities......................................63
Using the BIOS Setup Utility ........................................................................63
User Preferences .....................................................................................63
Security....................................................................................................63
Configuration ...........................................................................................64
Configuring ISA Non-Plug-and-Play Boards (Optional).................................64
Reserving Resources for ISA Non-Plug-and-Play Boards.........................65
Configuring an ISA Non-Plug-and-Play Board..........................................65
Enabling the Remote Console Feature.........................................................67
About the Remote Console Feature .........................................................68
Using the SCSI Select Utility........................................................................69
Configure/View Host Adapter Setting .......................................................69
SCSI Disk Utilities....................................................................................70
12 Troubleshooting........................................................................................71
Troubleshooting Tools..................................................................................71
Common Installation Problems.....................................................................71
If the System Will Not Power On..............................................................72
Troubleshooting Sequence.......................................................................72
Error Messages............................................................................................73
No Error Messages Displayed ..................................................................73
Clearing the CMOS Configuration............................................................75
Hardware Problems......................................................................................77
The Monitor Does Not Work.....................................................................77
The Keyboard or Mouse Does Not Work ..................................................78
The CD-ROM Drive Does Not Work.........................................................78
A SCSI Device Does Not Work................................................................78
Password Problems......................................................................................79
Resetting Lost Passwords ........................................................................79

Contents
vi
Battery Problems..........................................................................................80
To Install a Replacement Battery .............................................................80
Problems Running the Setup Program .........................................................81
A Specifications ............................................................................................83
Environment.................................................................................................83
Hardware .....................................................................................................83
Video Display Modes....................................................................................84
Weight and Dimensions ...............................................................................85
Power Supply Specifications ........................................................................85
System Board Layout...................................................................................86
B Regulatory Information .............................................................................87
Regulatory Notices - Electromagnetic Compliance.......................................87
Notice for United States (Federal Communications Commission)............87
Notice for Canada (Industry Canada) .......................................................88
Notice for Japan.......................................................................................89
Notice for Korea.......................................................................................90
Notice for Taiwan: Class A Warning Statement........................................91
Notice for European Union.......................................................................91
Notice for the United Kingdom: General Approval...................................91
Declaration of Conformity (US, EU, Australia)..........................................92
Regulatory Notices - Product Safety.............................................................93
CD-ROM Electrical Safety Statement.......................................................93
Laser Safety Statements..........................................................................93
Batteries...................................................................................................95
Noise Declaration and Ergonomics...........................................................96
C Service and Support..................................................................................97
D Warranty and Software License................................................................99
Warranty......................................................................................................99
HP Software Product License Agreement.....................................................99
Non-Nuclear Usage....................................................................................101
Index .............................................................................................................103

1
1Setting Up the HP NetServer E 60
Setup Steps
It is important that you follow the setup steps in the exact order shown below.
Skip any steps that do not apply to you. To provide further details, these steps
include references to other sections of this manual and to other documents.
Preparations
CAUTION The HP NetServer E 60 weighs approximately 31 pounds,
excluding a keyboard or monitor. Use appropriate lifting
precautions when you move it.
Verify Contents Unpack the contents of the shipping box.
Verify the contents of the shipping box against the
Contents list included with your HP NetServer E 60. If
anything is missing or damaged, call your reseller.
Save Packaging Store the empty boxes and packing material in a safe
place. This is especially important if you plan to ship
the HP NetServer E 60 elsewhere for final installation.
Find System
Configuration CD HP NetServer Navigator CD-ROM
This CD-ROM is used to configure and troubleshoot the
HP NetServer E 60. It is shipped with each E 60.

Chapter 1 Setting Up the HP NetServer E 60
2
Support
Documentation HP NetServer E 60 Installation Guide
This document describes installation, hardware
upgrades, configuration, and troubleshooting of your
HP NetServer E 60.
HP NetServer Online Documentation CD-ROM
A hypertext online documentation system that contains
the entire set of documentation for the E 60. See
Chapter 10 for details on using this.
Technical Reference Card
A card that summarizes key technical data on the E 60.
It is attached to the inside of the E 60.
Installation Options
WARNING Before removing the cover, always disconnect the power cord
and unplug telephone cables. Disconnect the power cord to
avoid exposure to high energy levels that may cause burns
when parts are short-circuited by metal objects such as tools
or jewelry. Disconnect telephone cables to avoid exposure to
shock hazard from telephone ringing voltages.
WARNING The following upgrades (PCI cards, memory DIMMs, hard
disk drives, and processor modules) require removing the
cover from the HP NetServer E 60. BE SURE to disconnect
power from the unit before opening it. BE SURE to observe
appropriate ESD precautions when handling electronic
components.

Chapter 1 Setting Up the HP NetServer E 60
3
If Installing
Accessories,
remove Cover
See Chapter 3, "Removing and Replacing the System
Cover."
Add Hard Disk
Drives For details see Chapter 4, "Installing Mass Storage
Devices."
An optional external SCSI port cable kit is
available to extend one of the system's embedded
SCSI ports to the rear of the system.
Add Memory Use HP DIMMs only.
Supported DIMMs may be installed in any
combination, in any sockets.
For details see Chapter 5, "Installing Additional
Memory."

Chapter 1 Setting Up the HP NetServer E 60
4
Add PCI Boards Note that slot assignments of disk drive controller
cards affects boot order.
For details see Chapter 6, "Installing Additional
Boards."
Add a Processor The HP NetServer E 60 supports either
Pentium II or Pentium III processors. Do not mix
Pentium II and Pentium III processors in the
system. Do not mix processors with different
clock speeds in the system.
For details see Chapter 7, "Installing a Second
Processor."
Replace the Cover Be sure cables are properly routed and all
components are fully seated.
For details see Chapter 3, "Removing and
Replacing the System Cover."

Chapter 1 Setting Up the HP NetServer E 60
5
Configuring the System
1) Connect
Peripherals For details on rear panel interface connectors, see
Chapter 2.
For details on connecting the keyboard, mouse,
monitor, and UPS, see Chapter 8.
2) Boot the HP
NetServer Navigator
CD-ROM
Turn on the monitor. Press the power-on button on
the HP NetServer, and press the eject button on the
CD-ROM drive.
Place the HP NetServer Navigator CD-ROM in the
drive, and close the drive. Press the Reset button. If
the system fails to restart, follow the instructions on
the screen.
When the HP Navigator starts, you can set the time
and date, and change the display language.
For details, see Chapter 9, "Configuring the Server
Using the HP NetServer Navigator CD-ROM."
3) Read the System
Readme File Select View Readme from the HP Navigator main
menu. The Readme file contains the latest
information to help you install your HP NetServer.
4) Run Configuration/
Installation
Assistant
If you want to change the language, select Set
Preferences from the HP Navigator main menu and
choose a language. From the Navigator main menu,
select Configuration and Installation Assistant.
Select Express from the next screen to begin the
Express mode of configuration.
5) Choose a NOS Select the Network Operating System (NOS) you
will install from the choices displayed.

Chapter 1 Setting Up the HP NetServer E 60
6
6) Select the NOS
Installation Mode Automated NOS install: If you select certain
versions of Novell NetWare or Microsoft
Windows NT Server, you will be asked, "Would
you like to use HP's automated mode of NOS
installation?" Choose automated NOS
installation mode for a first-time installation of
Novell NetWare or Microsoft Windows NT
Server on a factory configured HP NetServer
E 60.
Manual NOS install: You will need to perform
a manual NOS installation if you are installing
a NOS other than Novell NetWare or Microsoft
Windows NT Server, or if you replace HP
components. (For example, if you disable the
embedded 10/100TX LAN adapter and replace
it with an HP network interface card or a third
party card, install the NOS manually.)
7) Read Configuration
Advisor Configuration Advisor will appear. It provides
information on optimizing hardware
configuration and resource settings. It includes
notes on specific operating systems.
8) Configure Disk
Array If you've installed an optional HP NetRAID-3Si disk
array controller accessory, select Execute on the
Configure Disk Array screen to start the utility that
configures the disk array.
9) Create the Drivers
Diskette if you
selected a manual
NOS Install
On the Create Driver Diskette(s) screen, select
Create Drivers Diskette(s).
On the Show NOS Installation Instructions screen,
select Save to Disk. Then print out the NOS
installation instructions from the disk. Read these
instructions before starting to install the NOS.
Follow the instructions on the screen and the
Network Operating System Installation Instructions
to perform the manual NOS installation.

Chapter 1 Setting Up the HP NetServer E 60
7
10) Run DiagTools
(Optional) To verify that the HP NetServer hardware is fully
functional, create a DiagTools diskette to run
DiagTools from after configuration. Select
NetServer Utilities from the HP Navigator main
menu, and then select DiagTools from the
NetServer utilities menu.
11) HP NetServer
Management Refer to the HP NetServer Management
Reference Guide to install HP TopTools, set up
the Remote Console feature and other server
management options.
12) Install Information
Assistant
(Optional)
Information Assistant is an online documentation
viewer that will help you support your HP
NetServer. It includes all system documentation.
It may be run from any PC running Windows.
The software is installed from the HP NetServer
Online Documentation CD-ROM included with
your system. Insert this CD into your PC's
CD-ROM drive or a networked CD-ROM drive.
13) View Order
Assistant
(Optional)
This is on the World Wide Web at:
http://www.hp.com/go/netserver
Order Assistant lists HP accessories, cables, and
connectors for your HP NetServer E 60.

9
2Controls, Indicators, and Ports
Front Panel
Before installation, familiarize yourself with the HP NetServer E 60's switches
and LED (Light Emitting Diode) indicators. The connections, switches,
indicators, ports and the user-serviceable internal components of the NetServer
E 60 are shown in Figure 2-1.
Figure 2-1. Front Panel

Chapter 2 Controls, Indicators, and Ports
10
Table 2-1 shows the Control panel switches and the associated indicator definitions.
Table 2-1. Control Panel Switch and Indicators
Control / Indicator Description
Power On/Off/Sleep
Switch The power button acts as both a button for transitioning
the system between the on and sleep states, and for
transitioning the system between the off and on states.
With the system on, pressing this button will set the
system into the sleep state. The term "sleep" refers to a
low latency (reduced power consumption) wake up state.
In this state the system appears to be off (no display; hard
disks and CD-ROM drives are not spinning). When the
system detects activity (i.e., mouse, keyboard, or certain
types of LAN activity), the system will become fully
operational. The prerequisite here is that the operating
system must support power management based on the
ACPI (Advanced Configuration and Power Interface)
standard. For example, Microsoft Windows 98 and 2000
allow the function of the button to be configured via a
user interface.
The power button also has the capability to
unconditionally power off the system when the button is
held in for over four seconds (until the system powers
off).
If the operating system does not support power
management using ACPI, the power button will act as a
normal power button (on/off only).
On/Off/Sleep LED This green LED indicator remains steady on when the
system is running, and off when the system is off. This
indicator blinks once per second when the system is in
sleep state.
Drive Active LED This yellow LED indicator flashes during SCSI or IDE
disk drive activity.

Chapter 2 Controls, Indicators, and Ports
11
Rear View
The ports and connectors in the rear are listed below, and shown in Figure 2-2.
•The system includes a LAN port based on the Intel 82559 10/100 BaseT
Fast Ethernet PCI embedded controller. It has an RJ-45 LAN connector
and two LEDs to indicate LAN speed and valid connection.
•The Serial Port A is a standard serial port.
•The Serial Port B is a standard serial port.
•The Parallel Port is a standard parallel port which supports Extended
Capabilities Port (ECP) / Enhanced Parallel Port (EPP).
•The Mouse Port accepts a standard mouse with a PS/2 connector.
•The Keyboard Port accepts a standard keyboard with a PS/2 connector.
•The Monitor Port interface specifications are listed in the "Video Display
Modes" section of Appendix A.
•The Power Connector accepts a standard power cable to connect the HP
NetServer E 60 with the site power supply.
•To install an external SCSI port you need the optional HP NetServer E 60
External SCSI Port Cable Kit (P/N D8214A).

Chapter 2 Controls, Indicators, and Ports
12
Key Lock
External SCSI
Port Knock-out
Video
SVGA
Power
Keyboard
Mouse
Serial Port A
Parallel Port
Serial Port B
LAN RJ45
Figure 2-2. Rear Panel and Ports

Chapter 2 Controls, Indicators, and Ports
13
Table 2-2 shows the LAN LED indicators.
Table 2-2. LAN Port (RJ45) LED Indicator Definitions
Indicator Definition
Link LED This green LED is the activity/link indicator. When
steady on, this LED indicates a valid LAN link. This LED
will also flash when there is LAN activity.
LAN Speed Indicator This yellow LED is the LAN speed indicator. The LED
remains off to indicate 10 Mbps, and steady on to indicate
100Mbps LAN speed.
Power-Up and Power-Down Procedures
Power-Up Procedure
NOTE Turn on power to the monitor connected to the E 60 before
you power-on the E 60. This allows proper auto-configuration
of video output of the E 60 as it boots up.
When you press the power button on the control panel, the E 60 powers up and
loads the operating system. The system runs a set of Power On Self Tests (POST)
during this process. For details refer to Chapter 12, "Troubleshooting."
Power-Down Procedure
1. Log off all users (schedule the power down for a time when the fewest
users will be affected by the server being down). If you will be doing any
kind of hardware or software upgrade, be sure your server's data has been
backed up. Follow instructions in your network operating system (NOS)
documentation to gracefully shut down all networking software and
applications.

Chapter 2 Controls, Indicators, and Ports
14
2. Press the power switch on the HP NetServer's control panel when
prompted by the operating system. Normally this is the complete
procedure.
NOTE The power supply will continue to provide standby current to
the NetServer until the power cable is disconnected from the
rear panel.