HP 460C - Deskjet Color Inkjet Printer User manual

User Guide
HP Mobile Printer Toolbox for
Personal Digital Assistants (PDAs)

HP Mobile Printer Toolbox for
Personal Digital Assistants (PDAs)
User Guide
First edition: 09/2005

Copyright Information
© 2005 Copyright Hewlett-Packard Development Company, L.P.
Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws.
The information contained herein is subject to change without notice.
The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services.
Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions
contained herein.
Trademark Credits
Microsoft®and Windows®are U.S. registered trademarks of Microsoft Corporation.
Adobe® and Acrobat® are registered trademarks of Adobe Systems Incorp

Contents
3
1 Getting started
Opening the Toolbox 5
Setting Toolbox preferences (Pocket PC) 5
Finding other resources for the product 6
2 Connecting to the printer
Setting up and using 802.11 connections 7
Setting up 802.11 connections 7
Configuring and using 802.11 wireless profiles 8
Setting up and using Bluetooth wireless connections 9
Setting up a Bluetooth wireless connection 9
Configuring Bluetooth wireless settings 9
Setting the default printer connection 10
3 Managing and configuring the printer
Printing a demo page 11
Displaying error messages 11
Viewing printer status information 12
Configuring print settings 12
Configuring power management settings 13
Finding printer and software information 13
Finding printer information 13
Finding software information 13
4 Maintaining the printer
Cleaning the print cartridges 15
Aligning the print cartridges 16
Calibrating color 16
AHPsupplies
Ordering printing supplies online 17
Using print cartridges 17
Finding print cartridges when you travel 17
B Support and warranty
Contacting customer support 19
Hewlett-Packard limited warranty statement 19
Contents

4

Opening the Toolbox
Getting started
5
1 Getting started
The HP Mobile Printer Toolbox for Personal Digital Assistants (PDAs) allows you to view status and
maintenance information about the printer from PDAs running the Palm OS or Microsoft®Pocket PC. You
can view ink levels and battery charge level, understand printer lights, align the print cartridges, and also
configure 802.11 and Bluetooth wireless settings for wireless printing.
This user's guide describes the how to complete basic tasks using the Toolbox.
Opening the Toolbox
To open the Toolbox on a PDA running Palm OS
1. In the Unfiled or ALL categories on your PDA, tap the Toolbox link.
2. Tap Refresh to establish a connection with the printer.
To open the Toolbox on a PDA running Pocket PC
1. Tap Start, and then tap Programs.
2. Tap the Toolbox link.
TIP: To hide the Toolbox, tap File, and then tap Hide. To close the Toolbox, tap File, and then tap Exit.
Setting Toolbox preferences (Pocket PC)
To set Toolbox preferences
1. Tap Options, and then tap Preferences.
2. Configure the desired settings, and then tap OK.

Getting started6
Finding other resources for the product
You can obtain product information and further troubleshooting resources from the following resources:
Setup Poster Provides illustrated setup information. A printed version of this document comes with
the printer. An electronic version is available
as an Adobe® Acrobat® Portable Document
Format (PDF) file on the Starter CD, as well as
at
http://www.hp.com/support/dj460.
Getting Started
Guide
Includes information about setting up the printer
and installing the software.
A printed version of this document comes with
the printer. An electronic version is available
as a PDF file at
http://www.hp.com/support/dj460.
Onscreen User’s
Guide
Provides information about setting up and
completing basic tasks with the printer and
solving printer problems.
This guide is available as a PDF file and a
Microsoft HTML Help (CHM) file on the
Starter CD and as a CHM file and an Apple
Help file on the computer after software
installation. To view the CHM file, your
computer must be running Microsoft
Windows and Internet Explorer version 4.01
or later. To view the Apple Help file in the
Mac OS, use the Mac Help viewer. If your
computer does not meet these requirements,
use the PDF version. An electronic version is
available as a PDF file at
http://www.hp.com/support/dj460.
Toolbox
(Windows)
Provides status and maintenance information
about the printer, such as ink levels and battery
charge level, and provides links to this onscreen
user’s guide for help in performing basic printing
tasks and solving problems. It also provides links
to HP Instant Support and the myPrintMileage
website, which keeps track of printer usage
information. You can also configure 802.11 and
Bluetooth wireless settings for wireless printing.
The Toolbox is normally installed with the
printer software on the desktop computer.
HP Printer Utility
(Mac OS)
The HP Printer Utility contains tools to configure
print settings, calibrate the printer, clean the print
cartridges, print configuration and test pages,
order supplies online, and find website support
information. You can also configure 802.11 and
Bluetooth wireless settings for wireless printing.
Bluetooth wireless settings for wireless printing.
The HP Printer Utility is normally installed with
the printer software on the desktop computer.
Online Help
(Windows)
Provides information about using the printer driver
and the Toolbox.
The online help is installed with the printer
driver and the Toolbox on the desktop
computer.
HP Instant Support
(Windows)
A web-based tool that provides self-help and
troubleshooting tips to diagnose and solve your
printer problems. It also includes printer usage
information, which helps you understand your
printing patterns.
This e-service can be accessed through the
Toolbox on the desktop computer. For more
information, see the onscreen user’s guide for
the printer.
World Wide Web Provides the latest printer information. Visit
http://www.hp.com/support/dj460.

Setting up and using 802.11 connections
Connecting to the printer
7
2 Connecting to the printer
You can connect PDAs running the Palm OS or Pocket PC using 802.11 and Bluetooth wireless
connections.
NOTE: 802.11 and Bluetooth wireless printing are available through 802.11 and Bluetooth wireless
printer cards, respectively. These printer cards are included with certain printer models, and they can be
purchased separately for other printer models. For more information about using 802.11 and Bluetooth
wireless printer cards and for information about ordering these wireless printer cards, see the onscreen
user’s guide for the printer.
NOTE: The PDA must have the appropriate wireless capability for the type of connection you want to use
with the printer. For more information, see the documentation provided with the PDA.
Setting up and using 802.11 connections
This section describes how to set up and configure the printer for an 802.11 wireless connection.
Setting up 802.11 connections
The recommended method for setting up this mobile printer for wireless communication with a single
computer is using an “ad hoc” network. However, you might want to set it up on an existing
“infrastructure” network that uses a wireless access point (WAP). For an overview of 802.11 wireless
printing and a detailed explanation of 802.11 wireless connection settings, see the onscreen user’s guide
for the printer.
NOTE: To use the printer with any wireless connection, you must run the Setup program at least once
from the Starter CD and create a wireless connection. After performing one setup to create a wireless
connection, you can connect the printer to additional networks by configuring new wireless profiles and
changing the wireless profile switch position.
NOTE: This section assumes that the Toolbox is communicating with the printer. (If you can see the ink
levels in the Toolbox , the Toolbox is communicating with the printer.)

Connecting to the printer8
Configuring and using 802.11 wireless profiles
Each profile you configure in the software (1, 2, and 3) corresponds to a wireless profile switch position
(1, 2, and 3) on the printer. The current profile is the current position (1, 2, or 3) of the wireless profile
switch.
With the wireless profile switch on the printer, you can store settings for up to three 802.11 computers or
networks. This allows you to easily move the printer from home to office or between any three wireless
network environments.
When you install the printer driver from the Starter CD and select Wireless for the connection type, the
802.11 wireless profile settings are stored in the current position of the wireless profile switch. Once you
have installed the software using a wireless connection, you can configure the three wireless profile
settings to match the wireless networks you want to use.
To configure 802.11 wireless profiles
1. Open the Toolbox. (See Opening the Toolbox.)
2. On the Services (Palm OS) or Printer Services (Pocket PC) tab, tap Wireless Settings.
3. Tap the profile that you want to configure.
4. Configure the desired settings, such as the wireless network name (SSID), the communication mode,
the channel, the type of authentication used, and the type of encryption used. For more information
about 802.11 wireless settings, see the onscreen user’s guide for the printer.
5. Tap OK to save the settings.
NOTE: When new 802.11 settings are sent to the printer to configure one of the wireless profiles, the
printer will turn off and then back on again (power cycle) to enable the settings.
To print on a specific profile
1. Move the wireless profile switch on the printer to the profile that matches the wireless network you want
to use.
2. Print a document using the installed printer driver.

Setting up and using Bluetooth wireless connections
Connecting to the printer
9
Setting up and using Bluetooth wireless
connections
This section describes how to set up and configure the printer for a Bluetooth wireless connection. For an
overview of Bluetooth and more information about using the printer’s Bluetooth capabilities, see the
onscreen user’s guide for the printer.
Setting up a Bluetooth wireless connection
The following sections describe how to set up a Bluetooth wireless connection.
To set up a Bluetooth wireless connection
1. Open the Toolbox. (See Opening the Toolbox.)
2. For Palm OS, tap Connections, and then tap Settings.
-Or-
For Pocket PC, tap Options, and then tap Connections.
3. Tap Search (Palm OS) or Scan (Pocket PC). A list of available Bluetooth devices appears.
4. Select the printer from the list.
NOTE: The Bluetooth device address of the selected printer appears in the BT Address field. This address
cannot be changed.
5. Tap Refresh to establish a connection to the printer.
Configuring Bluetooth wireless settings
NOTE: Bluetooth settings can only be modified by a PDA using a Bluetooth connection.
To configure Bluetooth wireless settings
1. Open the Toolbox. (See Opening the Toolbox.)
2. On the Services (Palm OS) or Printer Services (Pocket PC) tab, tap Bluetooth Settings.
3. Configure the desired settings (listed below), and then tap OK to save the settings or tap Cancel button
to exit.
Bluetooth device address
This is the address by which Bluetooth devices identify the printer. You cannot change the printer’s
Bluetooth device address.
Bluetooth device name
When a device discovers the printer, it displays the printer’s Bluetooth device name. The printer ships with
a default Bluetooth device name: [printer name]/[serial number].

Connecting to the printer10
This option allows you to change the printer’s Bluetooth device name. In order to change the printer’s
name you must connect the printer to your computer with a USB cable.
NOTE: Up to 60 characters can be entered and saved for the Bluetooth printer name. You can print a
wireless configuration page to see the full, 60-character name.
NOTE: The printer’s Bluetooth device name appears in Bluetooth applications only.
To change the Bluetooth device name, complete the following steps:
1. In the Bluetooth Settings dialog box, tap the Device Name field.
2. Enter a new printer name of up to 60 characters in the Device Name field.
3. Tap OK. The printer’s Bluetooth device name is changed.
PIN code
This option allows you to change the printer’s PIN code. When the printer is set to Encryption required,
devices attempting to use the printer are prompted for a PIN code.
To change the PIN code, complete the following steps:
1. In the Bluetooth Settings dialog box, tap Change PIN Code. The Change PIN Code dialog box
appears.
2. Enter the new PIN code.
3. Re-enter the new PIN code.
4. Tap OK. The PIN code is changed.
Reset device access
To reset device access and clear all bonded devices from the printer’s memory, complete the following
steps:
1. In the Bluetooth Settings dialog box, tap Reset Device Access. A warning dialog box appears.
2. Tap OK to reset device access and remove all bonded devices from the printer’s memory.
-Or-
Tap Cancel to exit without resetting device access.
Setting the default printer connection
This section describes how to set the type of connection (802.11 or Bluetooth) that the Toolbox on the PDA
uses to communicate with the printer.
To set the default printer connection
1. Open the Toolbox. (See Opening the Toolbox.)
2. Tap Connections, and then tap Settings.
3. In the Default Connection section, tap the type of connection that you want to use with the printer. The
selected connection is used the next time the printer Toolbox is opened.

Printing a demo page
Managing and configuring the printer
11
3 Managing and configuring the
printer
With the Toolbox, you can use PDAs running the Palm OS or Pocket PC to manage the printer and
configure printer settings.
Printing a demo page
You can print a demo page from the Toolbox. This page can help verify that the connection between the
printer and the PDA is working and that the printer is functioning properly.
To print a demo page
1. Open the Toolbox. (See Opening the Toolbox.)
2. On the Services (Palm OS) or Printer Services (Pocket PC) tab, tap Print A Demo Page.
3. Tap Print to print the demo page or tap Cancel to exit without printing the page.
Displaying error messages
You can use the Toolbox to see a list of errors that have occurred with the printer.
To display error message
1. Open the Toolbox. (See Opening the Toolbox.)
2. Tap Connections (Palm OS) or Options (Pocket PC), and then tap Display Error Message. A list of
current printer error conditions appears.
3. To see more information about an error condition, tap the error condition in the list and tap More
Details.

Managing and configuring the printer12
Viewing printer status information
You can use the Toolbox to check on the status of the printer, including information about the ink
cartridges, battery, and the strength of the wireless communication signal.
To view printer status information
1. Open the Toolbox. (See Opening the Toolbox.)
2. Tap Status (Palm OS) or Printer Status (Pocket PC), and then tap the item about which you want to find
status information:
Configuring print settings
You can configure print settings, such as print quality, paper type, and photo size, from the Toolbox.
To configure print settings
1. Open the Toolbox. (See Opening the Toolbox.)
2. On the Services (Palm OS) or Printer Services (Pocket PC) tab, tap Print Settings.
3. Tap OK to save the settings or tap Cancel to exit without changing the settings.
Option Description
Ink Cartridge Information Displays detailed information about the print cartridges installed in the
printer. To print this information, tap Print.
NOTE: A picture of the ink cartridge, indicating the approximate level of
ink in each cartridge, appears if the PDA is connected to the printer.
Battery Status Displays power source (AC or battery) and percentage of battery charge
remaining if the battery is installed.
Wireless Strength Shows the signal strength of the wireless connection between the printer
and the computer.

Configuring power management settings
Managing and configuring the printer
13
Configuring power management settings
You can use the Toolbox to set the waiting time for the printer to automatically turn off while operating in
battery mode.
To configure power management settings
1. On the Services (Palm OS) or Printer Services (Pocket PC) tab, tap Power Settings.
2. Select the desired time from the list.
3. Tap OK to save the settings or tap Cancel to exit without changing the settings.
Finding printer and software information
You can use the Toolbox to find information about the printer, such as the serial number and model
number. You can also find information about the Toolbox, such as the version number of the software.
Finding printer information
To find printer information
1. Open the Toolbox. (See Opening the Toolbox.)
2. On the Information tab, tap Printer Hardware.
3. Tap OK to close the dialog box.
Finding software information
To find software information
1. Open the Toolbox. (See Opening the Toolbox.)
2. For Palm OS, tap the About option for the printer.
-Or-
For Pocket PC, tap File, and then tap About.
3. Tap OK to close the dialog box.

Managing and configuring the printer14

Cleaning the print cartridges
Maintaining the printer
15
4 Maintaining the printer
To maintain the best possible print quality, you can use PDAs running the Palm OS or Pocket PC to perform
printer maintenance tasks, such as cleaning and aligning print cartridges and calibrating color.
Cleaning the print cartridges
If printed characters are incomplete, or if dots or lines are missing from the printouts, you might need to
clean the print cartridges. These are symptoms of clogged ink nozzles, which can result from prolonged
exposure to air.
NOTE: Before you clean the print cartridges, make sure the print cartridge ink levels are not low or
empty. Low ink levels can also cause incomplete characters, missing lines, or dots on the printouts. Check
the print cartridge lights to make sure they are not on. (For information about printer lights, see the
onscreen user’s guide for the printer.) You can also check the status of the print cartridges from the
Toolbox. (For more information, see Viewing printer status information.)
Replace any low or empty print cartridges. For instructions, see the onscreen user’s guide for the printer.
To clean print cartridges automatically
NOTE: Clean the print cartridges only when necessary. Cleaning uses ink and shortens the life of the
print cartridges. There are three levels of cleaning available. After one level of cleaning, perform the next
level of cleaning only if the results are not satisfactory.
1. Open the Toolbox. (See Opening the Toolbox.)
2. On the Services (Palm OS) or Printer Services (Pocket PC) tab, tap Clean Print Cartridge, and then
follow the onscreen instructions.
To clean print cartridges manually
Poor contact between the print cartridges and the print cartridge cradles can also affect the quality of the
printout. When this occurs, try cleaning the electrical contacts on the print cartridges and print cartridge
cradles.
For information about cleaning print cartridges manually, see the onscreen user’s guide for the printer.

Maintaining the printer16
Aligning the print cartridges
Whenever you install a new print cartridge, you should align the print cartridges for the best possible print
quality. If your printout is grainy, has stray dots, jagged edges, or the ink is bleeding into another color,
you can re-align them through the Toolbox.
To align the print cartridges
1. Open the Toolbox. (See Opening the Toolbox.)
2. On the Services (Palm OS) or Printer Services (Pocket PC) tab, tap Align Print Cartridges, and then
follow the onscreen instructions.
Calibrating color
If you are not satisfied with the appearance of the colors, you can calibrate colors manually to ensure the
best print quality.
NOTE: Calibrate the color only when the tri-color and photo print cartridges are installed together. The
photo print cartridge is available for purchase as an optional accessory. For ordering information, see the
onscreen user’s guide for the printer.
Color calibration balances color tints on printed pages. It is only necessary if:
•Printed colors have visibly shifted toward yellow, cyan or magenta.
•There is a color tinge in the gray shades.
Low ink levels in the print cartridges might also produce incorrect colors.
To calibrate color
1. Open the Toolbox. (See Opening the Toolbox.)
2. On the Services (Palm OS) or Printer Services (Pocket PC) tab, tap Calibrate Color, and then follow the
onscreen instructions.

Ordering printing supplies online
HP supplies
17
AHPsupplies
This chapter provides information on HP supplies, as well as ordering information.
NOTE: For a more detailed list of available printer supplies, as well as information about available
accessories for the printer, see the onscreen user’s guide for the printer.
Ordering printing supplies online
You can order HP supplies and accessories from the HP website.
Visit hpshopping.com (http://www.hpshopping.com) for more information.
Using print cartridges
For a list of print cartridges supported by the printer, see the onscreen user’s guide for the printer.
NOTE: The availability of printing supplies, such as print cartridges, varies by country/region.
Finding print cartridges when you travel
To use PDAs running the Palm OS or Pocket PC to see a list of compatible print cartridges available in your
travel destination, complete the following steps.
1. Open the Toolbox. (See Opening the Toolbox.)
2. On the Information tab, tap Travel Information.
3. Follow the onscreen instructions. A list of compatible ink cartridges appears.

HP supplies18