HP Color LaserJet CP3505 Series Use and care manual

HP Color LaserJet CP3505
Software Technical Reference Addendum

HP Color LaserJet CP3505
Software Technical Reference Addendum

Copyright and license
2007 Copyright Hewlett-Packard
Development Company, L.P.
Reproduction, adaptation or translation
without prior written permission is prohibited,
except as allowed under the copyright laws.
The information contained herein is subject
to change without notice.
The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products
and services. Nothing herein should be
construed as constituting an additional
warranty. HP shall not be liable for technical
or editorial errors or omissions contained
herein.
Edition 1, 9/2007
Trademark credits
Adobe® and Acrobat® are trademarks of
Adobe Systems Incorporated.
Microsoft®, Windows®, and Windows® XP
are U.S. registered trademarks of Microsoft
Corporation.
Windows Vista® is either a registered
trademark or trademark of Microsoft
Corporation in the United States and/or other
countries.

Table of contents
A Known issues
Introduction ........................................................................................................................................... 1
General firmware [INTERNAL] ............................................................................................................. 2
General software ................................................................................................................................ 11
HP driver ............................................................................................................................................ 14
HP PCL 5 driver ................................................................................................................................. 16
HP PCL 6 driver ................................................................................................................................. 17
HP postscript level 3 emulation driver ................................................................................................ 18
Third-party [INTERNAL] ..................................................................................................................... 19
ENWW iii

iv ENWW

A Known issues
Introduction
The "Known issues" section consists of issues that the development lab and software engineers have
discovered. This section describes issues with the drivers, associated productivity tools, print jobs, and
hardware; variations in operating systems; and interactions with other software programs.
ENWW Introduction 1
Known issues

General firmware [INTERNAL]
Issue (Internal):
When two memount regression test files are executed by using firmware version 03.006.0, the printer
stops functioning and EIO errors display on the control panel.
Description:
The following EIO errors displayed on the control panel:
●81.0180 EIO ERROR
●86.006F 0180 EIO ERROR
●86.00FD EIO ERROR
●86.008F EIO ERROR
●86.00FE EIO ERROR
●81.008F EIO ERROR
The following two test files were used:
●/fw/test/I_memout/memout/10.0/gandalf/current/PDF/CDTPGraphic1.xps.0600.3700.pdf
●/fw/test/I_memout/memout/10.0/gandalf/current/PDF/PWXPFHDM_fleet10.xps.0600.3700.pdf
Solution:
At this time, this issue is not scheduled to be fixed.
Issue (Internal):
After Tray 1 is configured for Letter AnyType and paper other than letter is used, the paper-mount
Manually Feed Unsupported Letter message displays on the control panel, but the Manually Feed
AnyType Letter message is expected.
Solution:
At this time, this issue is not scheduled to be fixed.
Issue (Internal):
With firmware versions 03.012.0 and 03.014.0, a 49.4C02 ERROR or 49.4602 ERROR displays on the
control panel with specific test cases.
Description:
This issue occurs when the following test cases are executed continuously:
●/fw/test/S_SUBSYSTEMS/duration/PrintPCLXL/1200_pie2.obj
●/projects/copern/test/current/pcl/font_feature/mult_ffont_hw/mult_ffont_hw.obj
●/projects/copern/test/current/pcl/fontr_tt/ppmtrics/ppmtrics.obj
2 Chapter A Known issues ENWW
Known issues

Solution:
At this time, this issue is not scheduled to be fixed.
Issue (Internal):
There is no support for the direct USB port access with the ciof_open() function in the I/O filter kit.
Description:
For some products, the ciof_open() function in the I/O filter kit supported two handles for opening
direct connections to the USB ports. The following two handles were supported:
●/dev/usb -- standard USB
●/dev/usb.4 -- USB over 1284.4
In the 220-IOF-1.0.0 release, neither of these handles are documented in the I/O Filter API as supported
options. The implementation of ciof_open() function used in the kit seems to make use of these
handles. When an attempt is made to use either of these handles, the open attempt fails.
Solution:
At this time, this issue is not scheduled to be fixed.
Issue (Internal):
When a Letter and Envelope DL print job set for Tray 2 is overridden and instead Tray 1 is selected, a
49.205A ERROR displays on the control panel.
Description:
Even though Tray 1 is manually selected, srcDest continues to select Tray2, which does not support
envelopes.
Solution:
At this time, this issue is not scheduled to be fixed.
Issue (Internal):
When OVERRIDE A4/LETTER equals YES, a letter print job sent to Tray 1 cannot be changed to A4
on the control panel.
Description:
The following steps were used to produce this issue:
1. Set Tray 1 for A4 Plain, but leave empty.
2. Send a letter, plain print job to Tray 1. The control panel displays a Load Tray1 Plain Letter
message.
3. Load A4 paper into Tray 1.
4. When a size pop-up message appears, press the Back arrow button on the control panel.
5. Select the USE ANOTHER TRAY and USE TRAY 1 A4 PLAIN options. Tray1 A4 cannot be
selected, and the control panel still displays a Load Tray1 Plain Letter message.
ENWW General firmware [INTERNAL] 3
Known issues

Solution:
At this time, this issue is not scheduled to be fixed.
Issue (Internal):
In the Calibration Information section on the Print Diagnostics page from the Diagnostics menu,
the value for the Last CPR date does not display.
Solution:
At this time, this issue is not scheduled to be fixed.
Issue (Internal):
When a complex print job that invokes CTB mode is canceled, half of an image still prints.
Description:
The following steps were used to produce this issue:
1. Send a complex print job that invokes CTB mode. After 13 or more seconds, send the ctrl_c
command to stop the print job.
2. After 13 seconds, cancel the print job in the control panel.
The printer starts printing when the job is cancelled. It prints an incomplete job.
Solution:
At this time, this issue is not scheduled to be fixed.
Issue (Internal):
When the PATT InitFileSystem ALL command is initialized, the print jobs that should have been
deleted still remain.
Description:
The following steps were used to produce this issue:
1. Using the latest firmware, set any view in the configuration specifications.
2. cd /fw/test/INTERACTIVES/job/jobmanager/Print500jobs/Print500jobs.patt
3. Execute the script with the following command: patt -f Print500jobs.patt -n (IP) -
pn apache
4. After it stores all the jobs, initialize the disk through the following PATT command:
InitFileSystem ALL
Only some of the print jobs are deleted.
Solution:
At this time, this issue is not scheduled to be fixed.
4 Chapter A Known issues ENWW
Known issues