HP BB118BV - StorageWorks Data Protector Express... Use and care manual

Data Protector Express
User’s Guide and Technical Reference
BB116-90089
Part number: *BB116–90089*
First edition: September 2008

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© Copyright 1999, 2008 Hewlett-Packard Development Company, L.P.
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trademark of SuSE Linux Products GmbH, a Novell business.
Printed in the US.

Contents
Beforeyoubegin .......................... 17
Intendedaudience..................................... 17
Editions ......................................... 17
Relateddocumentation................................... 17
Documentconventionsandsymbols ............................. 18
Releasenotes....................................... 19
OnlineHelp ....................................... 19
ScreenShots ....................................... 19
HPtechnicalsupport.................................... 19
1Overview ........................... 21
Concepts......................................... 21
Backup........................................ 21
Restore........................................ 22
Disasterrecovery ................................... 22
Architecture........................................ 22
UserInterface....................................... 24
TheAdministrator ................................... 24
TheQuickAccesstaskbaricon.............................. 26
Jobs........................................... 26
2YourFirstBackupandRestore................... 29
LogintotheAdministrator ................................. 29
ASimple,ImmediateBackup ................................ 29
RestoretoaDifferentLocation................................ 41
3 Administering Backup ....................... 51
UsingtheAdministrator................................... 51
StartingDataProtectorExpressAdministrator ....................... 51
LoginWindow .................................... 52
Logging on the firsttime .............................. 52
SelectingaStorageDomain............................. 53
Usernameandpassword.............................. 53
Changingyourpassword.............................. 53
Alternate profiles and the support profile ....................... 54
Loggingout.................................... 54
DataProtectorExpressWindow ............................. 55
Menubar .................................... 55
Deskbar..................................... 56
Toolbar ..................................... 58
Taskandinformationpanes............................. 59
Detailviewingarea ................................ 59
Statusbar .................................... 60
WorkingwithObjectsintheDataProtectorExpressWindow................. 61
Viewingobjects.................................. 61
Keyboardshortcuts................................. 61
Shortcutmenus .................................. 62
Findbutton.................................... 62
Propertypages .................................... 62
User’s Guide and Technical Reference 3

Openingpropertypages.............................. 63
Missingfeatures.................................... 63
CustomizingthemainDataProtectorExpresswindow.................... 64
Settinguserinterfacepreferences........................... 64
Creatingacustomdeskbar............................. 66
Changingtheiconassociatedwithanobject ..................... 66
Addingcustomdescriptionstoobjects......................... 66
Customizing profiles ................................ 67
UsingQuickAccessfromTaskbar .............................. 67
InstallingandrunningtheQuickAccessapplication..................... 67
ViewingDataProtectorExpressstatus........................... 68
AccessingDataProtectorExpressfunctions ........................ 68
Jobs....................................... 69
Media...................................... 70
Alerts ...................................... 71
Logs....................................... 72
Settings ..................................... 74
OpenAdministrator ................................ 76
Logout...................................... 76
Exit ....................................... 76
AbouttheDataProtectorExpressService ........................... 76
MicrosoftWindowsandtheDataProtectorExpressService ................. 76
NetWareandtheDataProtectorExpressAgent ...................... 77
LinuxandtheDataProtectorExpressDaemon ....................... 78
4BackupJobs .......................... 79
CreatingBackupJobs ................................... 79
CreatingwithWizards................................. 79
CreatingfromtheJobsandMediaView ......................... 81
CreatingbyCopyingExistingJob ............................ 82
SelectingFiles....................................... 82
Marking files ..................................... 83
SelectionFilters .................................... 85
SpecifyingaSelectionFilter............................. 85
SelectionFilterCriteria ............................... 86
Backing up changed filesonly.............................. 90
Workingwithmappeddrives .............................. 90
Device/Media ...................................... 156
Devicetobeused ................................... 93
Typesofdevicestouse................................. 93
Mediatobeused ................................... 93
Autoformat...................................... 93
Autoformatmode................................. 93
Newmedialocation................................ 94
Movemediatonewmedialocationonoverwrite.................... 94
Renamemediatonewmedianameonoverwrite.................... 94
NewMediaName ................................ 94
MediaPassword.................................. 94
Mediaoptionsautomaticallyupdated........................... 95
Options ......................................... 95
BackupModes .................................... 96
Backupmode................................... 96
AutoVerifymode ................................. 97
Writemode.................................... 97
Spanmode.................................... 98
Changemode................................... 98
BackupLogoptions .................................. 98
Backupoptionsautomaticallyupdated .......................... 100
AdvancedOptions..................................... 100
Settingsforallplatforms ................................ 101
4

SettingsforNetWare.................................. 102
SettingsforWindows.................................. 103
Encryption/Compression .................................. 103
Encryption ...................................... 103
Installation .................................... 104
CryptographicAlgorithms.............................. 104
Passphrase.................................... 104
Generaluse ................................... 105
Compression ..................................... 107
Execution......................................... 107
PreExecutionCommands................................ 108
PostExecutionCommands................................ 109
CommandMacros................................... 110
Context-SpecificMacros .............................. 110
GlobalMacros .................................. 110
Logs......................................... 112
CommandExecutionExample.............................. 112
BarcodeFilter....................................... 113
Filterrules ...................................... 114
CopyPolicy........................................ 117
LicenseRequirements.................................. 117
ConfiguringaCopyPolicy ............................... 117
To DefineaCopyPolicy .............................. 119
ToAssignaCopyPolicytoInstancesofaBackupJob.................. 123
RunningaCopyJobandtheResultingFolderStructure ................... 124
CopyMediaandFolderStructure ............................ 126
WhenDoRotationSetsAdvance? .......................... 127
WhenDoCopySetsAdvance? ........................... 128
ErrorHandling .................................... 128
Scheduling........................................ 129
ChoosingaBackupSchedule .............................. 130
Run-oncebackupjobs ............................... 131
Regularlyscheduledbackupjobs........................... 131
CustomizingSchedules................................. 131
ScheduleTypes .................................... 132
TipsonScheduledBackupJobs ............................. 133
Schedulingarun-oncebackupjob.......................... 133
Schedulingsimplebackupjobs ........................... 133
Runningafailedrotationjobagain.......................... 135
MediaRotation .................................... 135
AnExampleMediaRotation............................. 136
MediaSets.................................... 136
SelectingaRotationType.............................. 137
MediaRotationandScheduledBackupJobs...................... 141
ModifyingRotationTypes.............................. 143
ManagingBackupswithorWithoutMediaRotation .................. 145
5RestoreandVerifyJobs...................... 147
CreatingBackupandVerifyJobs............................... 147
CreatingwithWizards................................. 147
Restorejobwizards ................................ 148
Verifyjobwizards................................. 149
CreatingfromtheJobsandMediaView ......................... 149
CreatingbyCopyingExistingJob ............................ 150
SelectingFiles....................................... 151
SelectingFilestobeRestored .............................. 151
Selecting Files to be Verified............................... 151
Selecting versions of files................................ 151
Restoringselectedversionsoffolders ......................... 152
Restoring folders compared with restoring files..................... 153
User’s Guide and Technical Reference 5

Restoring versions and selection filters......................... 153
RestoringFileswithNewNamesandLocations....................... 153
Restoring a filewithanewname........................... 153
Restoring filestoadifferentfolder .......................... 154
Restoring filestoanewfolder............................ 155
Device/Media ...................................... 156
Devicetobeused ................................... 157
Typesofdevicestouse................................. 157
Mediatobeused ................................... 157
Options ......................................... 157
RestoreJobOptions .................................. 157
AdvancedoptionsforrestoreJobs .......................... 159
VerifyJobOptions................................... 160
Otherproperties...................................... 161
6MediaJobs........................... 163
CreatingMediaJobs.................................... 163
CreatingwithWizards................................. 163
CreatingfromtheJobsandMediaView ......................... 165
CreatingbyCopyingExistingJob ............................ 165
SelectingMedia...................................... 166
Options ......................................... 166
CleanJob ...................................... 167
CopyJob....................................... 167
EjectJob....................................... 167
EraseJob....................................... 167
FormatJob ...................................... 167
IdentifyJob...................................... 168
ImportJob ...................................... 168
InsertJob....................................... 168
MoveJob....................................... 168
RemoveJob...................................... 168
RestoreCatalogJob .................................. 168
RetentionMediaJob.................................. 169
SortJob ....................................... 169
TestDeviceJob .................................... 169
TestLibraryJob .................................... 169
BarcodeFilter....................................... 169
Schedule......................................... 169
7OrganizingJobs ........................ 171
JobGroups........................................ 171
Renaming,deleting,copyingandmovingjobs......................... 171
Organizingjobswithfolders ................................ 172
Typesoffolders .................................... 172
Foldersandjobviews ................................. 173
Home,Admin,andEveryonefolders ........................... 173
Creatingjobfolders .................................. 174
Moving,renaminganddeletingfolders.......................... 174
8RunningJobs.......................... 177
RunningJobs ....................................... 177
RunningScheduledJobs ................................ 177
Automaticallyrunningscheduledjobs......................... 177
Securityandscheduledjobs............................. 179
SchedulingCommands............................... 179
Viewingandprintingscheduledjobinstructions .................... 182
RunningUnscheduledJobs ............................... 183
6

Unscheduledjobsettingsandpermissions....................... 183
Statuspropertypage.................................. 183
Jobstatusmessages ................................ 184
MonitoringJobs...................................... 185
JobStatusView .................................... 186
JobStatusdetailsview ............................... 186
JobLogs ....................................... 186
Viewingjoblogs ................................. 187
Automaticallyprintingjoblogs............................ 188
E-mailingjoblogs................................. 188
AuditLogs ...................................... 188
9WorkingWithDevices...................... 191
ManagingDevices..................................... 191
BackupConcepts ................................... 191
Disk-to-DiskBackups .................................. 192
Disk-to-Disk-to-AnyBackups ............................... 192
CreatingaVirtualLibrary................................ 192
MovingBackupsFromaVirtualLibrary .......................... 193
DevicesviewandCatalogview ............................. 196
ManagingDeviceswiththeDevicesview ......................... 196
Restartingfaileddevices .............................. 198
Configuringdevices ................................ 198
Viewingdiagnosticinformation ........................... 198
Restoringdatafromavirtuallibrary ......................... 199
Devicesviewcommands .............................. 199
Testingalibraryoradevice............................. 202
Testresults .................................... 202
ManagingMediawiththeJobsandMediaView.................... 203
CatalogView................................... 208
WorkingWithTapeLibraries ................................ 209
Installation ConfigurationandLicensing.......................... 210
AddingtheDriveExpansionLicense ......................... 210
Howlicensesareallocated ............................. 210
ViewingaTapeLibrary................................. 211
Devices ..................................... 211
Import/ExportSlots ................................ 211
StorageSlots ................................... 212
Elementstatus................................... 212
BarcodesandMIC(memoryincartridge)....................... 212
BarcodeFilters .................................. 213
InitializationProcess ................................ 214
MediaManagement.................................. 214
ImportMedia................................... 215
SortMedia.................................... 215
InsertMedia ................................... 215
RemoveMedia .................................. 215
ReservingSlots .................................. 215
Mediaguidelines ................................. 216
BackupsandRotationTypes............................... 216
ANoteAboutStreaming .............................. 217
10 Disaster Recovery . . ..................... 219
Licensing......................................... 219
Bootabledevices ..................................... 220
Importantguidelines.................................... 220
Media........................................ 220
Replacinghardware .................................. 220
CreatetheDisasterRecoveryBackup............................. 221
User’s Guide and Technical Reference 7

Createfullbackup................................... 221
Createbootablemedia................................. 223
Troubleshootingdisasterrecoverybackups......................... 223
Whentocreatenewbootablemedia........................... 224
TestingDisasterRecoveryMedia............................... 224
RecoveringFromaDisaster ................................. 225
DisasterrecoveryforolderWindows,Linux,andNetWare.................. 225
DisasterRecoverywithLibraries ........................... 227
RecoverSystemState(Windowsonly)......................... 228
RecoverWindowsActiveDirectory(Windowsonly)................... 228
DisasterrecoveryfornewerWindows........................... 229
Troubleshootingdisasterrecovery ............................ 239
Limitations ........................................ 239
11ManagingtheStorageDomain.................. 241
ConfiguringtheBackupServer................................ 241
General ....................................... 241
E-mailSettings..................................... 241
ExecutionOptions................................... 242
BarcodeFilter..................................... 242
PerformanceSettings.................................. 242
AlertSettings ..................................... 242
ClientUpgradeSettings ................................ 242
Permissions...................................... 243
ManagingUsers...................................... 244
Permissions...................................... 245
Permissionsconcepts................................ 245
UsersandGroups................................. 245
EffectivePermissions ................................ 246
TypesofPermission ................................ 250
ExamplesofPermissions .............................. 252
GrantingPermissionstoOtherDataProtectorExpressUsers ............... 254
AdvancedPermissions ................................. 257
PlanningforSecurity................................ 257
Aboutadministratorpermissions........................... 258
AddingNewUsersandGroups ........................... 258
EffectivePermissions ................................ 265
PermissionsReference ............................... 268
Reports.......................................... 271
Typesofreports.................................... 271
Additionalreportingcapabilities............................. 271
Printingreports .................................... 272
Savingreports..................................... 272
12WorkingwithThird-PartyApplications............... 275
WorkingwithMicrosoftExchangeServer ........................... 275
InstallingtheDataProtectorExpressAgentforMicrosoftExchange .............. 275
ConfiguringaMicrosoftExchangeServer......................... 275
AboutWorkingwithMicrosoftExchangeServer ...................... 277
RestoringMicrosoftExchangeDatabases ......................... 278
DisasterRecoverywithMicrosoftExchangeServer ..................... 279
ProtectingMicrosoftWindowsSharePointServices ....................... 281
WindowsSharePointServicesprotectionconcepts ..................... 281
ProtectingWindowsSharePointServices ......................... 281
RestoringSharePointServices .............................. 283
UsingDisasterRecoverywithWindowsSharePointServices ................. 284
WorkingwithMicrosoftSQLServer.............................. 285
MicrosoftSQLserverconcepts.............................. 285
InstallingtheDataProtectorExpressAgentforMicrosoftSQLServer.............. 285
8

ConfiguringtheMicrosoftSQLServer........................... 286
NotesforBackupJobswithMicrosoftSQLServer...................... 288
MicrosoftSQLServerDatabasesandthebackupmode ................. 288
UsingDataProtectorExpresswithSQLServer’sBackupRoutine.............. 288
NotesforRestoreJobswithMicrosoftSQLServer...................... 289
RestoringMicrosoftSQLServeruserdatabases....................... 289
RestoringMicrosoftSQLServer2005masterdatabases................... 291
Working with CertificateServices .............................. 291
13Tips,TechniquesandStrategies.................. 293
TipsforManagingtheCatalog ............................... 293
Wheretolocatethecatalog............................... 293
Estimatingcatalogsize................................. 296
BackupServermachineplatforms ............................ 297
StrategiesforFasterJobs .................................. 297
Organizingmachinesintoworkgroups .......................... 297
WhatSlowsDownTapeDrives?............................. 298
Maintaining the flowofdata .............................. 298
Otherfactorsthataffectjobspeed............................ 299
WorkingwithPermissions.................................. 300
Usinggroupstohandlecomplexsecurityneeds ...................... 300
SelectingFilesforJobs ................................... 300
Selecting deleted filesforrestoring............................ 301
Selecting versions from a specificjob........................... 301
Selecting versions from specificmedia .......................... 301
RestoringTips....................................... 302
Restoringvolumesforthelatestdate ........................... 302
Restoring volumes for a specificdate ........................... 302
Copyingadirectorystructure .............................. 303
Restoring filestoanewordifferentfolder......................... 303
Restoring fileswithnewnames.............................. 304
OtherTips ........................................ 304
Movingdatabetweenoperatingsystems ......................... 304
Settingupalibraryforautomaticcleaning ........................ 304
14 Troubleshooting . . . ..................... 307
AvailableTools ...................................... 307
Addresspage..................................... 307
Communicationpage ................................. 308
Pingtest ..................................... 309
DataTransfertest ................................. 309
Status ...................................... 310
Connectionspage................................... 310
Diagnosticspage ................................... 311
TroubleshootingGuide................................... 312
TroubleshootingBackupJobs .............................. 312
TroubleshootingRestoreJobs .............................. 314
TroubleshootingVerifyJobs ............................... 316
TroubleshootingtheCatalog............................... 316
TroubleshootingErrorMessages ............................. 317
RecoveringaVirtualLibrary................................. 318
Overview....................................... 318
Howto........................................ 318
KnownLimitations ................................... 320
Index .............................. 321
User’s Guide and Technical Reference 9

Figures
1BasicArchitecture................................ 23
2Administrator Window ............................. 25
3Backupwizards ................................ 30
4Backup specific................................. 3
0
5Backupwelcome................................ 31
6Backup files .................................. 31
7Backupsteps.................................. 32
8Backupdeviceoptions.............................. 32
9Deviceselection ................................ 33
10 Backupjoboptions............................... 34
11 Backupencryption ............................... 35
12 Backupschedule ................................ 3
6
13 Newcommand................................. 36
14 QuickAccessControl.............................. 36
15 Backuprundetails ............................... 37
16 Backupstatus ................................. 38
17 Backupstatuscomplete ............................. 38
18 Backuploglist................................. 39
19 Backuplogwindow............................... 40
20 Backup context menu .............................. 41
21 Restorewindow ................................ 41
22 Restore specific................................. 42
23 Restore files .................................. 42
24Restoremove.................................. 42
25 Createanewfolder............................... 43
26 Restoretonewfolder .............................. 43
27 Select filestorestore .............................. 44
28 Deviceoptions................................. 44
29 Selectdevice.................................. 45
30 Restorejoboptions ............................... 45
31 Restoreschedule ................................ 46
32 Newcommand................................. 46
33 QuickAccessiconthree............................. 46
34 Restoredetails ................................. 47
35 Restorestatus ................................. 48
10