HP BB118BV - StorageWorks Data Protector Express... User manual

User’s Guide and Technical Reference

ii Data Protector Express User's Guide and Technical Reference
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Copyright © 2007 by Hewlett-Packard Development Company, L.P. May 2007
Part Number BB116-90040
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Windows® and Windows NT® are registered trademarks of Microsoft Corporation.
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Products GmbH, a Novell business

iii
Table of Contents
Before You Begin ....................................................................................................................... xvi
Documentation ..............................................................................................................................xvi
Printable documentation ..........................................................................................................................................xvi
Release notes ......................................................................................................................................................... xvii
Online Help.............................................................................................................................................................. xvii
Windows ........................................................................................................................................................... xvii
Non-Windows ................................................................................................................................................... xvii
Screen Shots........................................................................................................................................................... xvii
Features .................................................................................................................................................................. xvii
Customer Support ........................................................................................................................xvii
Chapter 1: About Data Protector Express ................................................................................... 1
Backup basics ................................................................................................................................. 1
Typical backup and recovery operations ................................................................................................................... 1
Backup environment........................................................................................................................ 2
Backup devices.................................................................................................................................................... 2
Storage management catalog ............................................................................................................................. 3
Backup management program ............................................................................................................................ 4
Managing the Storage Management Catalog ............................................................................................................ 4
Objects................................................................................................................................................................. 4
Properties ............................................................................................................................................................ 4
Data Protector Express management domains................................................................................................... 4
Data Protector Express management domains and security .............................................................................. 5
Creating and running jobs ................................................................................................................................... 6
Chapter 2: Data Protector Express Workplace ........................................................................... 7
Starting Data Protector Express ...................................................................................................... 7
Logon Window................................................................................................................................. 8
Logging on the first time............................................................................................................................................. 8
Grace logons ....................................................................................................................................................... 9
Selecting a Data Protector Express management domain ........................................................................................ 9
User name and password ........................................................................................................................................ 10
Changing your password ......................................................................................................................................... 10
Logging out .............................................................................................................................................................. 11
Logging out and running scheduled jobs........................................................................................................... 11
Main Data Protector Express Window ........................................................................................... 12
Menu bar............................................................................................................................................................ 12
Desk bar ............................................................................................................................................................ 13
Toolbar............................................................................................................................................................... 14
Task and information panes .............................................................................................................................. 15
Detail viewing area ............................................................................................................................................ 15
Status bar .......................................................................................................................................................... 16
Customizing the main Data Protector Express window ................................................................. 17
Creating a custom desk bar ..................................................................................................................................... 17
Changing the icon associated with an object........................................................................................................... 17
Adding custom descriptions to objects..................................................................................................................... 18
Customizing profiles................................................................................................................................................. 18
Working with Objects in the Main Data Protector Express Window............................................... 19
Arranging objects ..................................................................................................................................................... 19

iv Data Protector Express User's Guide and Technical Reference
Keyboard shortcuts .................................................................................................................................................. 19
Shortcut menus ........................................................................................................................................................ 20
Find button ............................................................................................................................................................... 20
Property pages .............................................................................................................................. 20
Opening property pages........................................................................................................................................... 21
Reports .......................................................................................................................................... 22
Types of reports ....................................................................................................................................................... 22
Additional reporting capabilities ............................................................................................................................... 22
Printing reports ......................................................................................................................................................... 23
Saving reports .......................................................................................................................................................... 23
Working with Data Protector Express wizards............................................................................... 24
Available wizards ..................................................................................................................................................... 25
Backup job wizards............................................................................................................................................ 25
Restore job wizards ........................................................................................................................................... 25
Verify job wizards............................................................................................................................................... 25
Media job wizards .............................................................................................................................................. 26
D2D device wizards ........................................................................................................................................... 27
Disaster recovery wizards ................................................................................................................................. 27
Custom wizards........................................................................................................................................................ 27
Viewing optional features............................................................................................................... 28
Chapter 3: Creating Jobs with Data Protector Express ........................................................... 29
Overview........................................................................................................................................ 29
Backup jobs.............................................................................................................................................................. 29
Restore jobs ............................................................................................................................................................. 30
Verify jobs................................................................................................................................................................. 30
Media jobs ................................................................................................................................................................ 30
Disaster recovery jobs.............................................................................................................................................. 30
Job Group................................................................................................................................................................. 30
Jobs and Media view and the Job Status view .............................................................................. 31
Creating New Jobs ........................................................................................................................ 32
Creating jobs with wizards ....................................................................................................................................... 32
Creating new jobs from the Jobs and Media view ................................................................................................... 33
Creating new jobs by copying .................................................................................................................................. 35
Renaming, deleting, copying and moving jobs .............................................................................. 35
Creating job groups ....................................................................................................................... 36
Organizing jobs with folders........................................................................................................... 36
Types of folders........................................................................................................................................................ 37
Folders and job views .............................................................................................................................................. 37
Home, Admin, and Everyone folders ....................................................................................................................... 37
Everyone folder and permissions ...................................................................................................................... 38
Creating job folders .................................................................................................................................................. 38
Moving, renaming and deleting folders .................................................................................................................... 39
Modifying folders................................................................................................................................................ 39
Chapter 4: Permissions............................................................................................................... 41
Overview........................................................................................................................................ 41
Users and Groups ......................................................................................................................... 41
Everyone group ........................................................................................................................................................ 42
Effective Permissions .................................................................................................................... 43
Determining effective permissions ........................................................................................................................... 43
Examples of determining effective permissions....................................................................................................... 43

Table of Contents v
Effective permissions example #1 ..................................................................................................................... 43
Effective permissions example #2 ..................................................................................................................... 44
How moving objects affects permissions ................................................................................................................. 45
Types of Permission ...................................................................................................................... 46
Supervisor ................................................................................................................................................................ 47
Access...................................................................................................................................................................... 47
Create....................................................................................................................................................................... 47
Modify....................................................................................................................................................................... 48
Delete, Read and Write............................................................................................................................................ 48
Examples of Permissions .............................................................................................................. 48
Granting Permissions to Other Data Protector Express Users ...................................................... 50
Restricting user permissions.................................................................................................................................... 51
Chapter 5: Selecting Files and File Versions ............................................................................ 53
Backup Selection Concepts........................................................................................................... 53
Marking files for backup ........................................................................................................................................... 54
Selecting folders or selecting files ..................................................................................................................... 54
Selecting files with filters .......................................................................................................................................... 56
How selection filters work .................................................................................................................................. 56
Filters and shaded folders ................................................................................................................................. 56
Selecting changed files only..................................................................................................................................... 57
Automatically selecting new files for backup............................................................................................................ 57
Working with mapped drives.................................................................................................................................... 58
Working with VSS snapshots................................................................................................................................... 59
Selecting Files for Backup Jobs..................................................................................................... 60
Applying filter criteria................................................................................................................................................ 60
Filter selection criteria .............................................................................................................................................. 61
Backup Range ................................................................................................................................................... 62
Modify Range..................................................................................................................................................... 62
Create Range .................................................................................................................................................... 62
Access Range.................................................................................................................................................... 62
Size Range ........................................................................................................................................................ 63
Version Range ................................................................................................................................................... 63
Wildcard Type.................................................................................................................................................... 64
Must Match ........................................................................................................................................................ 64
Cannot Match .................................................................................................................................................... 64
Required Attributes............................................................................................................................................ 64
Exclude Attributes.............................................................................................................................................. 65
Allow Parents..................................................................................................................................................... 65
Allow Children.................................................................................................................................................... 65
Media ................................................................................................................................................................. 65
Restore Selection Concepts .......................................................................................................... 66
Selecting files for restoring....................................................................................................................................... 66
Selecting versions of files .................................................................................................................................. 68
Selecting versions of folders.............................................................................................................................. 69
Selecting folders compared to selecting files .................................................................................................... 71
Versions and filters ............................................................................................................................................ 71
Selecting files with filters .......................................................................................................................................... 71
How selection filters work .................................................................................................................................. 71
Changing the name and location of restored files ................................................................................................... 71
Selecting Versions of Files for Restore Jobs ................................................................................. 72
Applying filter criteria................................................................................................................................................ 72
Filter selection criteria .............................................................................................................................................. 73

vi Data Protector Express User's Guide and Technical Reference
Backup Range ................................................................................................................................................... 73
Modify Range..................................................................................................................................................... 74
Create Range .................................................................................................................................................... 74
Delete Range..................................................................................................................................................... 74
Access Range.................................................................................................................................................... 75
Size Range ........................................................................................................................................................ 75
Version Range ................................................................................................................................................... 75
Wildcard Type.................................................................................................................................................... 76
Must Match ........................................................................................................................................................ 76
Cannot Match .................................................................................................................................................... 76
Required Attributes............................................................................................................................................ 77
Exclude Attributes.............................................................................................................................................. 77
Allow Parents..................................................................................................................................................... 77
Allow Children.................................................................................................................................................... 77
Media ................................................................................................................................................................. 77
Restoring Files with New Names and Locations............................................................................ 78
Restoring a file with a new name ............................................................................................................................. 78
Restoring files to a different folder ........................................................................................................................... 78
Restoring files to a new folder.................................................................................................................................. 79
Verify Selection Concepts.............................................................................................................. 80
Selecting files for verifying ....................................................................................................................................... 80
Selecting versions of files .................................................................................................................................. 82
Selecting folders compared to selecting files .................................................................................................... 83
Selecting files with filters .......................................................................................................................................... 84
How selection filters work .................................................................................................................................. 84
Selecting Versions of Files for Verify Jobs..................................................................................... 84
Applying filter criteria................................................................................................................................................ 85
Filter selection criteria .............................................................................................................................................. 85
Backup Range ................................................................................................................................................... 86
Modify Range..................................................................................................................................................... 86
Create Range .................................................................................................................................................... 87
Access Range.................................................................................................................................................... 87
Size Range ........................................................................................................................................................ 87
Version Range ................................................................................................................................................... 87
Wildcard Type.................................................................................................................................................... 88
Must Match ........................................................................................................................................................ 88
Cannot Match .................................................................................................................................................... 88
Required Attributes............................................................................................................................................ 88
Exclude Attributes.............................................................................................................................................. 89
Allow Parents..................................................................................................................................................... 89
Allow Children.................................................................................................................................................... 89
Media ................................................................................................................................................................. 89
Chapter 6: Scheduling Jobs ....................................................................................................... 90
Overview........................................................................................................................................ 90
Choosing a Schedule Type............................................................................................................90
Non-scheduled backup jobs..................................................................................................................................... 92
Scheduled backup jobs ............................................................................................................................................ 92
Customizing Schedules ................................................................................................................. 92
Scheduling Restore Jobs............................................................................................................... 94
Scheduling Verify Jobs .................................................................................................................. 94
Backup Job Schedule Type Descriptions ...................................................................................... 94
Tips for Working with Scheduled Jobs........................................................................................... 94

Table of Contents vii
Running a failed rotation job again .......................................................................................................................... 94
Scheduling a job to run once only............................................................................................................................ 95
Scheduling simple backup jobs................................................................................................................................ 95
Simple daily backup........................................................................................................................................... 96
Simple five-day rotation ..................................................................................................................................... 96
Chapter 7: Planning for Media Rotation .................................................................................... 98
Media Rotation Concepts .............................................................................................................. 98
A Sample Media Rotation ........................................................................................................................................ 99
Media Sets..................................................................................................................................... 99
Fixed Rotation Type Descriptions ............................................................................................................................ 99
Which Rotation Type to Select .................................................................................................... 100
Full data recovery period ................................................................................................................................. 100
Access to historical files .................................................................................................................................. 100
Minimum number of tapes or media................................................................................................................ 101
Deciding how frequently to overwrite media.................................................................................................... 101
Comparing rotation types ....................................................................................................................................... 101
Adding Media Rotation to a Backup Job......................................................................................103
Modifying Rotation Types ............................................................................................................104
Changing the tape set count............................................................................................................................ 105
Managing Backups with or Without Media Rotation .................................................................... 105
Determining the length of the full data recovery period................................................................................... 106
Incremental jobs and full data recovery........................................................................................................... 106
Chapter 8: Job Options ............................................................................................................. 107
Overview...................................................................................................................................... 107
Backup Job Options .................................................................................................................... 107
Log options ...................................................................................................................................................... 108
Span mode ...................................................................................................................................................... 110
Backup mode................................................................................................................................................... 110
Change mode .................................................................................................................................................. 110
Write mode ...................................................................................................................................................... 111
Auto Verify Mode ............................................................................................................................................. 111
Encryption/Compression ................................................................................................................................. 112
Backup options automatically updated ............................................................................................................ 113
Advanced options for backup jobs ......................................................................................................................... 113
Settings for all platforms .................................................................................................................................. 114
Settings for NetWare ....................................................................................................................................... 115
Settings for Windows....................................................................................................................................... 116
Restore Job Options....................................................................................................................116
Restore files in use .......................................................................................................................................... 117
Log options ...................................................................................................................................................... 117
Advanced Options for Restore Jobs ............................................................................................ 118
All Platforms..................................................................................................................................................... 118
Settings for Windows....................................................................................................................................... 118
Verify Job Options ....................................................................................................................... 118
Log Options ..................................................................................................................................................... 119
Verify Mode...................................................................................................................................................... 119
Advanced options for verify jobs...................................................................................................................... 120
Media Job Options....................................................................................................................... 120
Log options ...................................................................................................................................................... 120
Additional settings for media jobs.................................................................................................................... 120

viii Data Protector Express User's Guide and Technical Reference
Chapter 9: Running Jobs .......................................................................................................... 122
Overview...................................................................................................................................... 122
Job Status View........................................................................................................................... 123
Job Status details view........................................................................................................................................... 123
Running Scheduled Jobs............................................................................................................. 124
Automatically running scheduled jobs.................................................................................................................... 124
Security and scheduled jobs .................................................................................................................................. 125
Forcing scheduled jobs to run................................................................................................................................ 126
How forcing jobs to run affects job settings..................................................................................................... 126
How forcing jobs to run affects permissions.................................................................................................... 127
Viewing and printing scheduled job instructions .................................................................................................... 127
Running Unscheduled Jobs......................................................................................................... 128
Unscheduled job settings and permissions............................................................................................................ 128
Status property page ................................................................................................................... 128
Job status messages ............................................................................................................................................. 129
Job Logs ...................................................................................................................................... 130
Viewing job logs ..................................................................................................................................................... 131
Automatically printing job logs................................................................................................................................ 131
Emailing job logs .................................................................................................................................................... 132
Audit Logs.................................................................................................................................... 132
Chapter 10: Managing Devices and Media .............................................................................. 134
Backup Concepts ........................................................................................................................ 134
Disk-to-Disk Backups................................................................................................................... 135
Disk-to-Disk-to-Any Backups ....................................................................................................... 135
Creating a Virtual Library ............................................................................................................. 135
Moving Backups From a Virtual Library....................................................................................... 136
Devices view and Catalog view ................................................................................................... 139
Managing Devices with the Devices view.................................................................................... 141
Restarting failed devices ........................................................................................................................................ 141
Configuring physical devices ................................................................................................................................. 142
Viewing diagnostic information............................................................................................................................... 142
Restoring data from a virtual library ....................................................................................................................... 142
Devices view commands........................................................................................................................................ 142
Eject Media or Loader Magazine command.................................................................................................... 143
Rewind Media command ................................................................................................................................. 143
Retension Media command............................................................................................................................. 143
Erase Media command.................................................................................................................................... 143
Format Media command.................................................................................................................................. 143
Import Media (into the catalog) command....................................................................................................... 144
Restore Catalog command.............................................................................................................................. 145
Clean Device command .................................................................................................................................. 146
Identify Media command ................................................................................................................................. 146
Sort Media command ...................................................................................................................................... 146
Testing a library or a device ................................................................................................................................... 146
Test results............................................................................................................................................................. 146
Element status ................................................................................................................................................. 146
Managing Media with the Jobs and Media View.................................................................................................... 147
Creating media folders .................................................................................................................................... 148
Deleting media folders..................................................................................................................................... 148
Creating new media......................................................................................................................................... 149
Media passwords............................................................................................................................................. 150

Table of Contents ix
Deleting media................................................................................................................................................. 150
Media content .................................................................................................................................................. 151
Catalog View .......................................................................................................................................................... 151
Chapter 11: Working With Tape Libraries ............................................................................... 153
Overview...................................................................................................................................... 153
Installation Configuration and Licensing ......................................................................................153
Adding the Data Protector Express Drive Expansion License............................................................................... 154
How does Data Protector Express allocate licenses? ........................................................................................... 154
Viewing a Tape Library................................................................................................................154
Devices................................................................................................................................................................... 155
Import/Export Slots................................................................................................................................................. 155
Storage Slots.......................................................................................................................................................... 155
Barcodes and Cartridge Memory ........................................................................................................................... 156
Inventory Process .................................................................................................................................................. 156
Media Management..................................................................................................................... 157
Import Media .......................................................................................................................................................... 157
Sort Media .............................................................................................................................................................. 157
Insert Media ........................................................................................................................................................... 157
Remove Media ....................................................................................................................................................... 158
Reserving Slots ...................................................................................................................................................... 158
Backups and Rotation Types....................................................................................................... 158
Media guidelines .................................................................................................................................................... 159
A Note About Streaming ........................................................................................................................................ 159
Chapter 12: Tips, Techniques and Strategies ......................................................................... 160
Tips for Managing the Catalog..................................................................................................... 160
Where to locate the catalog ................................................................................................................................... 160
Accounting for catalog size .................................................................................................................................... 163
Backup server and machine platforms................................................................................................................... 163
Strategies for Faster Jobs............................................................................................................163
Organizing machines into workgroups................................................................................................................... 164
What Slows Down Tape Drives? ........................................................................................................................... 164
Maintaining the flow of data ................................................................................................................................... 164
Other factors that affect job speed......................................................................................................................... 166
Working with Permissions............................................................................................................ 166
Checking the effective permissions of a user ........................................................................................................ 166
Using groups to handle complex security needs ................................................................................................... 167
Selecting Files for Jobs................................................................................................................ 167
Selecting files not previously backed up ................................................................................................................ 167
Selecting deleted files for restoring........................................................................................................................ 168
Selecting versions from a specific job.................................................................................................................... 168
Selecting versions from specific media.................................................................................................................. 168
Restoring Tips ............................................................................................................................. 168
Restoring volumes for the latest date .................................................................................................................... 168
Restoring volumes for a specific date .................................................................................................................... 169
Copying a directory structure ................................................................................................................................. 170
Restoring files to a new or different folder ............................................................................................................. 170
Restoring files with new names.............................................................................................................................. 171
Other Tips.................................................................................................................................... 171
Moving data between operating systems............................................................................................................... 171
Setting up a library for automatic cleaning............................................................................................................. 172

x Data Protector Express User's Guide and Technical Reference
Chapter 13: Advanced Permissions and Security .................................................................. 174
Overview...................................................................................................................................... 174
About administrator permissions............................................................................................................................ 175
Adding New Users and Groups ................................................................................................... 176
New user or group folders...................................................................................................................................... 176
Setting up users ..................................................................................................................................................... 176
Logon Control page for users .......................................................................................................................... 176
Groups page for users..................................................................................................................................... 178
Equivalencies................................................................................................................................................... 179
Permissions page for users ............................................................................................................................. 180
Setting up groups ................................................................................................................................................... 181
Members page................................................................................................................................................. 182
Permissions page for groups........................................................................................................................... 182
Effective Permissions .................................................................................................................. 183
Calculating effective permissions........................................................................................................................... 183
Effective permissions algorithm....................................................................................................................... 183
Permissions from multiple sources.................................................................................................................. 184
Examples of effective permissions......................................................................................................................... 184
Checking effective permissions.............................................................................................................................. 186
Permissions Reference................................................................................................................ 186
Read permission .................................................................................................................................................... 186
Write permission .................................................................................................................................................... 186
Delete permission .................................................................................................................................................. 187
Modify permission .................................................................................................................................................. 187
Create permission .................................................................................................................................................. 188
Access permission ................................................................................................................................................. 188
Supervisor permission............................................................................................................................................ 188
Chapter 14: Objects and Properties Reference ...................................................................... 190
Address page .............................................................................................................................. 191
Audit page ................................................................................................................................... 192
Command page ........................................................................................................................... 193
Communication page................................................................................................................... 194
Ping test........................................................................................................................................................... 194
Data Transfer test............................................................................................................................................ 194
Status............................................................................................................................................................... 195
Configuration page ...................................................................................................................... 196
Device configuration .................................................................................................................... 196
Virtual library configuration .......................................................................................................... 197
Storage slot configuration............................................................................................................ 198
Email settings .............................................................................................................................. 199
File system stream configuration .................................................................................................200
Microsoft Exchange Server configuration .................................................................................... 201
Microsoft SQL Server configuration............................................................................................. 202
Certificate services configuration page ........................................................................................ 203
Connections page........................................................................................................................ 204
Control page ................................................................................................................................ 205
Device/Media page...................................................................................................................... 206
Device to be used ............................................................................................................................................ 206
Types of devices to use................................................................................................................................... 207

Table of Contents xi
Media to be used ............................................................................................................................................. 207
Auto format information ................................................................................................................................... 207
Media options automatically updated..................................................................................................................... 208
Diagnostics page ......................................................................................................................... 209
Driver control page ...................................................................................................................... 210
Equivalencies page ..................................................................................................................... 211
Execution page............................................................................................................................ 213
General page............................................................................................................................... 215
Groups page or Members page................................................................................................... 219
Fields on the Groups page .............................................................................................................................. 219
Fields on the Members page ........................................................................................................................... 220
Logon Control page ..................................................................................................................... 221
Expiration......................................................................................................................................................... 221
Grace logons ................................................................................................................................................... 222
Password ......................................................................................................................................................... 222
Connection....................................................................................................................................................... 222
Logs page.................................................................................................................................... 224
Options page ............................................................................................................................... 226
Backup Mode................................................................................................................................................... 226
Auto Verify Mode ............................................................................................................................................. 227
Write Mode ...................................................................................................................................................... 227
Span Mode ...................................................................................................................................................... 227
Change Mode .................................................................................................................................................. 228
Encryption/Compression ................................................................................................................................. 228
Logging options ............................................................................................................................................... 230
Advanced options ............................................................................................................................................ 231
Job Group options ....................................................................................................................... 232
Modes .............................................................................................................................................................. 232
List of jobs to be executed............................................................................................................................... 232
Log options ...................................................................................................................................................... 232
Media job options ........................................................................................................................ 233
Move Options page ..................................................................................................................... 235
Permissions page ........................................................................................................................ 236
Preferences page ........................................................................................................................ 238
Disable visual animations ................................................................................................................................ 238
Web browser.................................................................................................................................................... 238
Do not display watermark in views .................................................................................................................. 238
Single-click to open an item in views............................................................................................................... 238
Color palette .................................................................................................................................................... 239
Printer page ................................................................................................................................. 240
Query window and Selection Filters window................................................................................241
Schedule page............................................................................................................................. 244
Schedule settings ............................................................................................................................................ 244
Start Time ........................................................................................................................................................ 245
Rotation Settings ............................................................................................................................................. 245
End of Week .................................................................................................................................................... 246
End of Quarter ................................................................................................................................................. 246
Rotation Details ............................................................................................................................................... 246
View a sample rotation .................................................................................................................................... 246
Selection page............................................................................................................................. 247
File Selection Page ................................................................................................................................................ 247

xii Data Protector Express User's Guide and Technical Reference
Device or Media Selection Page ............................................................................................................................ 247
Status page ................................................................................................................................. 249
Stream Control page ................................................................................................................... 250
Storage page ............................................................................................................................... 252
Backup Stream ................................................................................................................................................ 252
Versions window.......................................................................................................................... 254
Available Versions ........................................................................................................................................... 254
Details.............................................................................................................................................................. 254
Appendix A - Using the Quick Access Application ................................................................ 256
Installing and running the Quick Access application.................................................................... 256
Viewing Data Protector Express status ....................................................................................... 256
Accessing Data Protector Express functions ............................................................................... 257
Jobs........................................................................................................................................................................ 257
Creating jobs.................................................................................................................................................... 258
Monitoring jobs ................................................................................................................................................ 258
Media...................................................................................................................................................................... 258
Alerts ...................................................................................................................................................................... 259
Logs........................................................................................................................................................................ 260
Settings .................................................................................................................................................................. 261
Login information ............................................................................................................................................. 261
Icon appearance.............................................................................................................................................. 261
Automatically start this application when the operating system starts ............................................................ 261
Automatically log in on startup......................................................................................................................... 261
Maximum number of menu items for Jobs, Alerts, or Logs submenus ........................................................... 262
Service settings ............................................................................................................................................... 262
Open Administrator ................................................................................................................................................ 262
Logout .................................................................................................................................................................... 262
Exit ......................................................................................................................................................................... 262
Appendix B - Configuring Email............................................................................................... 263
Configuring Email for the Data Protector Express management domain..................................... 263
Configuring Email for a Job ......................................................................................................... 263
Appendix C - About the Data Protector Express Service....................................................... 264
Microsoft Windows and the Data Protector Express Service ................................................................................ 264
Data Protector Express Service Controls ........................................................................................................ 264
NetWare and the Data Protector Express Agent ................................................................................................... 265
Running the Data Protector Express Agent .................................................................................................... 265
Stopping the Data Protector Express Agent.................................................................................................... 265
Linux and the Data Protector Express Daemon..................................................................................................... 265
Appendix D - Disaster Recovery .............................................................................................. 267
Disaster Recovery Concepts.................................................................................................................................. 267
Licensing ..................................................................................................................................... 268
What is OBDR? ...................................................................................................................................................... 268
Important guidelines .................................................................................................................... 268
Media...................................................................................................................................................................... 268
Replacing hardware ............................................................................................................................................... 269
Running recovery ................................................................................................................................................... 269
You should perform the disaster recovery operation on the failed computer after replacing the faulty hardware
that caused the system failure......................................................................................................................... 269

Table of Contents xiii
Windows only................................................................................................................................................... 269
Create the Disaster Recovery Backup.........................................................................................270
Create full backup .................................................................................................................................................. 270
Create bootable media........................................................................................................................................... 271
From the GUI ................................................................................................................................................... 272
Troubleshooting disaster recovery backups .......................................................................................................... 272
When to create new bootable media ..................................................................................................................... 273
Testing Disaster Recovery Media ................................................................................................ 273
Recovering From a Disaster ........................................................................................................ 275
Disaster recovery from CD or DVD........................................................................................................................ 275
Disaster recovery from bootable media ................................................................................................................. 276
Recover System State (Windows only).................................................................................................................. 278
Troubleshooting recovering from a disaster........................................................................................................... 278
Using Disaster Recovery with Libraries ....................................................................................... 279
Using Disaster Recovery with Windows Active Directory ............................................................ 279
Appendix E - Troubleshooting Guide ...................................................................................... 280
Troubleshooting Backup Jobs ..................................................................................................... 280
When I run a backup job, it uses the backup device on my local machine instead of the one on the server. 280
My scheduled job is not running. ..................................................................................................................... 281
I have two tape drives, but it is only using one to run a job............................................................................. 281
How do I replace media in a rotation group?................................................................................................... 281
How can I tell when the next job will run and which media is required? ......................................................... 282
How can I determine which files were not backed up? ................................................................................... 282
Troubleshooting Restore Jobs..................................................................................................... 282
I can’t restore a backup to a different operating system. ................................................................................ 282
How can I restore data to a different file name?.............................................................................................. 282
How can I restore data to another location?.................................................................................................... 282
How can I restore all the files from a single version? ...................................................................................... 283
How can I determine which files are on particular media?.............................................................................. 283
When restoring, I get many alerts. What is wrong?......................................................................................... 283
Does Data Protector Express back up files as compressed? ......................................................................... 283
Troubleshooting Verify Jobs ........................................................................................................ 283
I occasionally get a ‘stream sync error’ when verifying media. ....................................................................... 283
Troubleshooting the Catalog........................................................................................................ 284
How do I select the location of the catalog in a network installation? ............................................................. 284
How do I create a Data Protector Express management domain? ................................................................. 284
When recovering from a backup server failure, does Data Protector Express recover all of the catalog
information? ..................................................................................................................................................... 284
Troubleshooting Error Messages................................................................................................. 284
Catalog corrupt appears during a backup or when adding a new object. ....................................................... 285
Unknown error appears when I restore files on Microsoft Windows. .............................................................. 286
Unable to create a directory appears when I restore files on Microsoft Windows. ......................................... 286
Appendix F - Navigation keys in the text user interface ........................................................ 287
Appendix G - Working with Microsoft Exchange Server........................................................ 289
Supported platforms .................................................................................................................... 289
Installing the Data Protector Express Agent for Microsoft Exchange........................................... 289
Activating the license ............................................................................................................................................. 289
Configuring a Microsoft Exchange Server ................................................................................... 290
Force Modes.................................................................................................................................................... 290

xiv Data Protector Express User's Guide and Technical Reference
About Working with Microsoft Exchange Server.......................................................................... 291
Microsoft Exchange and Windows NT ................................................................................................................... 291
Backup modes ....................................................................................................................................................... 291
Backup modes and circular logging................................................................................................................. 292
Restoring Microsoft Exchange Databases................................................................................... 292
Disaster Recovery with Microsoft Exchange Server .................................................................... 293
Appendix H - Working with Microsoft SQL Server.................................................................. 296
Overview...................................................................................................................................... 296
Supported platforms .................................................................................................................... 296
Installing the Data Protector Express Agent for Microsoft SQL Server........................................ 296
Activating the license ............................................................................................................................................. 297
Configuring the Microsoft SQL Server ......................................................................................... 297
Notes for Backup Jobs with Microsoft SQL Server ...................................................................... 298
Microsoft SQL Server Databases and the backup mode....................................................................................... 299
Backup modes................................................................................................................................................. 299
Additional Conditions....................................................................................................................................... 299
Using Data Protector Express with SQL Server’s Backup Routine ....................................................................... 299
Notes for Restore Jobs with Microsoft SQL Server ..................................................................... 299
Restoring Microsoft SQL Server databases and transaction logs ......................................................................... 300
Restoring Microsoft SQL Server databases with a new name .............................................................................. 300
Restoring Microsoft SQL Server 2000 and SQL Server 7 user databases .................................. 300
Restoring Microsoft SQL Server 2000 master databases............................................................ 301
Restoring Microsoft SQL Server 7 master databases.................................................................. 305
Appendix I - Working with Microsoft Data Protection Manager (DPM) ................................. 310
Overview...................................................................................................................................... 310
Installing the Data Protector Express Agent for Microsoft DPM................................................... 310
Activating the license ................................................................................................................... 311
Backing up the DPM Application ................................................................................................. 311
Protecting Production Servers..................................................................................................... 313
Restoring DPM files..................................................................................................................... 313
Using Disaster Recovery with the DPM server ............................................................................ 314
Appendix J - Protecting Microsoft Windows SharePoint Services Databases .................... 316
Overview...................................................................................................................................... 316
Installing the Data Protector Express Agent for Windows Component SQL Databases.............. 316
Protecting the Windows SharePoint Services Databases ........................................................... 317
Restoring Windows Component SQL Databases ........................................................................ 319
Using Disaster Recovery with the Windows SharePoint Services ............................................... 320
Appendix K - Windows Component SQL Database Agent..................................................... 322
Overview...................................................................................................................................... 322
Installing the Data Protector Express Agent for Windows Component SQL Databases.............. 322
Protecting the Windows Component Database ........................................................................... 322
Restoring Windows Component SQL Databases ........................................................................ 324
Using Disaster Recovery with the Windows Component SQL Database Agent ..........................325

Table of Contents xv
Appendix L - Data Protector Express Virtual Library Recovery ............................................ 328
Overview...................................................................................................................................... 328
Definitions.................................................................................................................................... 328
General Use ................................................................................................................................ 329
Known Limitations ....................................................................................................................... 331
Appendix M - Encryption .......................................................................................................... 332
Overview...................................................................................................................................... 332
Installation ................................................................................................................................... 333
Default encryption state ......................................................................................................................................... 333
Definitions.................................................................................................................................... 333
Cryptographic Algorithms ............................................................................................................ 333
Software ................................................................................................................................................................. 333
Hardware................................................................................................................................................................ 334
Passphrase.................................................................................................................................. 334
Passphrases and Data Protector Express catalog ................................................................................................ 334
Passphrase management ...................................................................................................................................... 334
General use ................................................................................................................................. 335
Encryption Options................................................................................................................................................. 335
Off .................................................................................................................................................................... 335
Automatic......................................................................................................................................................... 335
Software........................................................................................................................................................... 335
Hardware ......................................................................................................................................................... 335
Software Strength............................................................................................................................................ 335
Encryption and Compression .......................................................................................................................... 336
Media Properties .................................................................................................................................................... 336
Media Import .......................................................................................................................................................... 337
Disaster Recovery ....................................................................................................................... 337
Recovering a system with an encrypted backup.................................................................................................... 337
Index ........................................................................................................................................... 338

xvi
Before You Begin
This User’s Guide and Technical Reference provides all of the information necessary to effectively
implement and use all of the advanced features found in Data Protector Express. Information about
installing Data Protector Express is available in the Installation Guide.
n this section
•Documentation
•Customer Support
Documentation
The following documentation is included with Data Protector Express to help you install and use all of
Data Protector Express features and options.
NOTE: In the following sections:
<Lang> represents the language in which the document is written: eng (English), fre (French), ger
(German), ita (Italian), jpn (Japanese) , spa (Spanish), kor (Korean), chs (Simplified Chinese), and cht
(Traditional Chinese).
Printable documentation
The /doc directory on the Data Protector Express CD-ROM contains the following printable
documentation:
•Tutorial 1 – Registering and Installing Data Protector Express (Tutorial1.pdf): Contains basic
information to help you install and run Data Protector Express
•Installation Guide (dpins<Lang>.pdf): Contains installation information for each supported platform.
•User’s Guide and Technical Reference (dpusr<Lang>.pdf): Contains information for configuring
and using Data Protector Express.
•Addendum (dpadd.pdf): Contains information on additional features (English only): This manual is
provided only when necessary.
NOTE: You can also download these documents from the Data Protector Express website
www.hp.com/go/dataprotectorexpress.
If you require printed copies of these manuals, you can print the PDF files. They were designed to be
printed two-sided and new chapters always begin on an odd-numbered page.

Before You Begin xvii
To view or print this documentation, Adobe Acrobat Reader (version 4.0 or higher) must be installed on
your Windows or X Window (Linux) computer. If not currently installed, you can install it from the
Adobe Acrobat Reader website at www.adobe.com/.
NOTE: Adobe Acrobat Reader does not offer versions for NetWare systems. Therefore, you can only view
or print the Data Protector Express documentation on Windows or X Window (Linux) systems.
To print the documentation, open the appropriate file into Adobe Acrobat Reader. Choose Print Setup…
from the File menu and set the proper options for your printer. Then choose Print… from the File menu
and print the document.
Release notes
Release notes are included with every service pack. Before using Data Protector Express, please read and
print the release notes for additional information. The release notes are available in both HTML
(readme.htm) and text (readme.txt) formats in the root directory of the Data Protector Express CD-
ROM.
Online Help
Windows
To view online help while using Data Protector Express, select Contents from the Help menu. The online
help is displayed in a pop-up window.
For task-related or context-sensitive help while using Data Protector Express, select a topic in the
Dynamic Help list.
Non-Windows
You can view online help from most Data Protector Express screens by pressing F1.
Screen Shots
The screen shots in this manual may not be identical to the interface you see when you use Data Protector
Express. Any differences will be small and will not prevent you from using this documentation. Note that
because of the customizable nature of the Data Protector Express graphical user interface that the
components of the GUI may be in different locations and colors in the documentation compared to the
product in use.
Features
If you have a Proliant Edition or Single Server Edition of Data Protector Express software, not all of the
features described in this document will be available to you. This document describes all the features in
Data Protector Express. Both Data Protector Express Single Server Edition and Data Protector Express
Proliant Edition can be upgraded to Data Protector Express with the appropriate license key. Please
contact your HP partner to purchase this upgrade.
Customer Support
Customers under a support contract may receive their support by phone or by submitting an email.
Country specific details on both options can be found at welcome.hp.com/country/us/en/wwcontact.html.

xviii Data Protector Express User's Guide and Technical Reference
If you require support and your support contract has expired, please contact your HP Partner or sales
representative for information on obtaining a new HP Data Protector Express support contract

1
Chapter 1: About Data Protector Express
A backup and recovery system is an integral part of a company's data security. The ability to back up and
restore business-critical data quickly and efficiently can mean the difference between survival and failure.
Maintaining backups is often considered a tedious task, and many companies fail to protect their
corporate data at all. Data Protector Express provides users with the capacity to back up and restore data
across a network and the ability to administer a comprehensive backup plan. This section describes basic
concepts of a backup and recovery system and presents how Data Protector Express provides a powerful,
yet cost-effective and easy-to-use, management tool for protecting data on network file or application
servers and PC desktops.
n this section
•Backup basics
•Backup environment
Backup basics
Whether your work environment consists of a single computer in a home or small office, several
computers connected to a network server, or hundreds of computers connected to multiple network
servers, a typical data protection plan involves at least the ability to back up and restore business files.
At a minimum, data that cannot be reloaded onto the system from installation disks, network-based
security settings, company-generated databases should all be backed up for easy retrieval in the event of a
data disaster. The important data might be a word processing file, e-commerce transactions, network user
account and password information, and so on.
The data you protect and how long it remains available on storage media might depend on legal
requirements for your industry or your own company policies. Whatever your data storage requirements
might be, you should have a basic understanding of the types of backup operations and your own
computer environment.
Typical backup and recovery operations
Backup: A backup is the process of copying a file or folder from its current location to a new location,
typically media loaded in a backup device. The original data remains intact in its current location. During
the backup process, an attribute associated with each file, known as an archive attribute, is altered within
the Data Protector Express Selection tree to indicate that the file was backed up. Archive attributes may
function differently on different operating systems, so the Data Protector Express catalog also tracks file
changes.
Data Protector Express runs backups in one of four backup modes:

2 Data Protector Express User's Guide and Technical Reference
•Full: In full backup mode, the backup job copies all selected files in the job whether or not they have
changed. During a full backup, the archive attribute and Data Protector Express catalog record for
each selected file is updated to indicate that it has been backed up during a full backup.
•Differential: In differential mode, the backup job copies only those selected files that have changed
since the last full backup. The Data Protector Express catalog record for these files is updated but the
archive attribute is not reset by this backup.
•ncremental: In incremental mode, the backup job copies all selected files that have changed since the
last backup regardless of backup mode. The Data Protector Express catalog record and archive
attribute for these files is updated to reflect this backup.
•Copy: In copy mode, the backup job backs up all selected files, but has no effect on any future
scheduled backups. The archive attribute is not changed during this backup.
Restore: A restore is the process of copying data from backup media to its original location or to a new
location in the event that the original location is damaged or unavailable. Restore operations can also
retrieve data to a file or folder other than the original one.
Disaster recovery: Often defined as the ability to recover information systems quickly, disaster recovery is
the process of automatically partitioning and formatting the hard drive, and restoring operating system
data that allows a computer or network to restart normally. Disaster recovery and general restore
operations can be combined to quickly restore both the operating system and business-critical data.
Backup environment
A complete network backup system consists of three parts: backup devices, a catalog, and a backup
management program.
Backup devices
Data Protector Express works with your existing computer network. A network connects file or
application servers and PC desktops together in order to allow various users to work together on projects
and with common files. Networks also allow users to share peripheral devices, such as disk drives,
printers, fax machines, and modems. Sharing devices across a network makes economic sense, since
several systems can use a single device. Backup devices, such as tape drives, hard disks, NAS appliances,
and CD or DVD recordable devices, which back up or copy files onto tape, disk, or other media, may also
be shared. For more information about using backup devices in network environments, see Strategies for
Faster Jobs on page 163.
Sharing a backup device makes operational as well as economic sense. Sharing devices lowers costs and
makes it possible to centralize backup operations across the network. Further, a single user, such as the
network administrator, can have primary responsibility for backing up all the file or application servers
and PC desktops on the network.
Sharing a backup device or tape drive across a network also poses problems.
•Security: Most networks have elaborate security systems that prevent access by unauthorized users to
sensitive or confidential data. However, unless you take protective measures, once these files are
backed up onto tape or other media, any user in physical possession of the media can gain access to
these files. Data Protector Express offers the ability to encrypt the information written to media. Data
Protector Express uses a strong key to encrypt the data on the media, which provides an excellent
protection of media outside the storage management domain. Although it is possible to physically