HP PROLIANT 56976839 How to use

HP ProLiant
Storage Server Service Release 6.6
release notes
These release notes provide information and describe issues related to the release of Service Release 6.6 for HP ProLiant
Storage Servers, HP ProLiant Data Protection Storage Servers and HP StorageWorks NAS Products.
Part number: 5697–6839
First edition: October 2007

VERSION: 6.6
Version information can be obtained:
•In the HP ProLiant Storage Server Management console by selecting System Settings and viewing
System Information.
•In the HP ProLiant Storage Server Web UI by selecting the Status tab, then System Information tab.
Description
These release notes provide information about the contents of Service Release 6.6 and describe issues
related to the release of Service Release 6.6 for HP ProLiant Storage Servers, HP ProLiant Data Protection
Storage Servers, and HP StorageWorks NAS products using the supported operating systems. The
Service Release provides an installation utility and a rollup of individual support update components for
your system. Applying this Service Release will update your HP ProLiant Storage System to version 6.6.
NOTE:
Use the Service Release 6.6 setup program to install the Service Release.
Update recommendation Recommended
Prerequisites
Microsoft Windows Server 2003 Service Pack 2 is required before installing the Service Release.
•For Web downloads, Microsoft Windows Server 2003 Service Pack 2 should be obtained
separately from Microsoft; it is not included in the Service Release contents downloaded from
the HP.com (Software & Drivers) site.
•Microsoft Windows Server 2003 Service Pack 2 is included as a separate installable component
located in the D:\MICROSOFT\W2K3_SP2 folder on the Service Release DVD.
IMPORTANT:
ForsystemsusingWindowsStorageServer2003withoutWindowsServer2003SP1installed,theService
Release setup must be run first prior to installing Windows Server 2003 SP2. A required HP Storage
Server system update will be installed allowing Windows Server 2003 SP2 to be installed successfully.
If needed, the HP Storage Server Installer for Microsoft Windows Server 2003 SP2 in the Service Release
will guide you through the installation of Microsoft Windows Server 2003 SP2. The following software
components are required on HP Storage Server for installation of Microsoft Windows Server 2003 SP2:
•HP Storage Server System Update
•Microsoft Windows Installer 3.1
•Microsoft .NET Framework 2.0
For more information on this service pack, including the release notes, readme, installation instructions,
list of updates, and list of security updates, see the Microsoft Windows Server 2003 Service Pack 2 Web
site at http://www.microsoft.com/technet/windowsserver/sp2.mspx.
Service Release 5.6 is required before installing this Service Release for systems running Microsoft
Windows Storage Server 2003 (without Windows Storage Server 2003 R2) for HP NAS Web User
Interface (Web UI) updates. This prerequisite applies only to:
•Systems with no previous Service Release installed or systems with Service Release 5.5 or earlier
installed
•Systems that have been Quick Restored to the base image version (version 5.5 or earlier)
The HP Service Release 5.6 DVD can be ordered from the following location: http://
h20392.www2.hp.com/portal/swdepot/displayProductInfo.do?productNumber=366133-006.
Storage Server Service Release 6.6 release notes 3

NOTE:
Service Release 5.6 does not apply to HP ProLiant Storage Servers running Microsoft Windows Storage
Server 2003 R2.
Microsoft iSCSI Software Target 3.1 is an update only for HP ProLiant Storage Servers with Microsoft
iSCSI Software Target 3.0 installed.
Microsoft Windows Unified Data Storage Server 2003 Supplemental Update applies to HP ProLiant
Storage Servers running Microsoft Windows Unified Data Storage Server 2003 x64 Enterprise Edition.
Product models
These release notes apply to the storage servers listed in the following table.
Table1StorageserverscoveredbyServiceRelease6.6
Product series Product model
HP ProLiant Storage Server
•DL100 Storage Server
•DL100G2StorageServer
•DL100G2FilePrintAppliance
•DL320s Storage Server
•DL380G3StorageServer
•DL380G4StorageServer
•DL380G5StorageServer
•DL380G5x64SANStorageServer
•DL580 G2 Storage Server
•DL585 Storage Server
•DL585 G2 Storage Server
•ML110 Storage Server
•ML110 G2 Storage Server
•ML310 G3 Storage Server
•ML310 G4 Storage Server
•ML350 G4 Storage Server
•ML350 G4p Storage Server
•ML350 G5 Storage Server
•ML370 G4 Storage Server
HP ProLiant Data Protection Storage Server
•DL100 G2 Data Protection Storage Server
•DL380 G4 Data Protection Storage Server
•DL380 G5 Data Protection Storage Server
•ML310 G3 Data Protection Storage Server
HP StorageWorks NAS
•StorageWorks NAS 500s
•StorageWorks NAS 1200s
•StorageWorks NAS 1500s
•StorageWorks NAS 2000s
•StorageWorks NAS 4000s
•StorageWorks NAS 9000s
Operating systems
Microsoft Windows Storage Server 2003
Microsoft Windows Storage Server 2003 R2
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Microsoft Windows Storage Server 2003 R2 x64 Editions
Microsoft Windows Unified Data Storage Server 2003 Enterprise x64 Edition
Languages
The Service Release is available in the following languages:
•French
•Italian
•German
•Japanese
•Korean
•Simplified Chinese
•Spanish
•Traditional Chinese
Issues and workarounds
Issues and their workarounds have been identified and placed into categories. These categories are:
• General installation issues
• Installation issues on systems using Windows Storage Server 2003
•HPServiceReleaseWizard
General installation issues
This section details general issues with the installation of Service Release 6.6 or use of Service Release
Installation Wizard.
Issue: Minimum disk space requirement for Service Release 6.6 installation
Description The HP ProLiant Storage Server should have at least 1 GB of available space on
the system drive when installing the Service Release. The specificamountofdisk
space required depends on the components that are selected for installation.
Workaround
There is no workaround, other than ensuring that the system drive where the Service
Release setup is installed has more than 1 GB of available disk space. To free
up disk space, unnecessary files can be deleted from the C:\temp folder. This
situation can also be avoided by ensuring that only the necessary components are
selected for installation when the Service Release setup is run.
Issue: Free hard disk space requirements for Windows Server 2003 Service Pack 2 (SP2)
Description
A minimum of 1.3GB of free hard disk space is required on your system
when installing Windows Server 2003 SP2 from the Service Release DVD.
For more information about hard disk free space requirements for Windows
Server2003SP2,seeMicrosoftKnowledgeBasearticleKB926029at
http://support.microsoft.com/kb/926029/.
Workaround Not applicable.
Issue: Intel NIC driver installation fails when installed over a network share
Description The installation of the Intel network interface card driver fails when attempted
over anetworkshare.
Workaround Perform the installation directly from the Service Release DVD or by copying the
DVD contents to a local drive on the storage server.
Storage Server Service Release 6.6 release notes 5

Issue: Install Shield Error 1607/1628 during Service Release installation
Description
Installation error 1607: Unable to install Install Shield
Scripting Runtime and/or 1628: failed to complete
installation may be reported during installation of the Service Release. This
error can occur for various reasons, the most prevalent being a driver did not
exit properly when the Service Release is run the first time. This issue is currently
under investigation.
Workaround Run the Service Release again after ensuring that no instances of the processes
named msiexec.exe,setup.exe,oridriver.exe are running.
Issue: User intervention required during installation of SMS v2.02 on HP ProLiant DL100 G2 servers
with the IMB v3.0 driver
Description During installation of the Server Management System v2.02 on DL100 G2 servers,
the IMB v3.0 driver sometimes displays a security warning stating the driver does
not have digital signature.
Workaround AcceptingthewarningmessagebyclickingContinue proceeds with the installation
without any issues.
Issue: Some information in the Service Release may appear as English instead of the selected language
Description During installation of the Service Release, some screens may display text as English
instead of the selected language.
Workaround This issue will be corrected in the next Service Release.
Issue: For HP StorageWorks NAS servers and HP ProLiant Storage Servers with mirrored OS drives
(such as the ML110 G2 Express model), the OS drive re-mirroring fix offered in previous Service
Releases has been removed
Description
The OS drive re-mirroring fix, which ensures that both disks are bootable in the
event of a failure of a drive, has been removed in order to preclude a condition
where the ML110 G2 Express Storage Server (Japanese model) fails to boot from
mirrored OS drives.
Workaround To update the Service Release 6.6 patch for these servers, manually switch to the
mirrored OS and perform the Service Release installation.
Issue: The HP Storage Server Management console may not be available after installing the Service
Release
Description
TheHPStorageServerManagementconsolemaynotbeavailableafterinstalling
theServiceReleaseforsomeHPProLiantStorageServerswiththeHPStorage
Server R2 Localization DVD — Windows Multilingual User Interface (MUI) Pack
installed.
Workaround Using Windows Add or Remove Programs, remove the HP Storage Server Management Service. Run the Service Release installation again and install the
HP Storage Server Management console component.
Issue: Web UI 5.6.2 is not installed with Service Release 6.6
Description On StorageWorks NAS products, the Web UI 5.6.2 patch is not installed with
Service Release 6.6.
Workaround The Web UI 5.6.2 patch is copied to the C:\hpnas\components\WE-
BUI_5.6.2_Update folder. If not installed by using the HP Service Release 6.6
Wizard, the patch must be installed manually.
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Issue: Providing a mapped drive with a disconnected network path might hang the HP Service release
Wizard
Description If you provide a mapped drive assigned to a network path that is disconnected
from the Settings page of the HP Service Release Wizard, it might hang during
the installation process.
Workaround
•Provide the complete network path URL as the path.
or
•Reconnect the network path for the mapped drive in Windows Explorer.
Issue: A reboot message is displayed even though the progress of installation is not complete
Description After the installation of Windows Server 2003 Service Pack 2, a reboot message is
prompted by the HP Service Release Wizard. However, the progress bar shows
only around 50% completion.
Workaround This error message can be ignored.
Installation issues on systems using Windows Storage Server 2003
NOTE:
The following installation issues apply only to systems running Windows Server 2003 that have not yet
had Windows Server 2003 R2 installed.
Issue: Microsoft hotfix KB894537 cannot be installed on servers with Services for Unix v3.5
Description Microsoft hotfix KB894537 cannot be installed on servers with SFU v3.5.
Workaround Microsoft hotfixes KB895398 and Q870078 are prerequisites and should be
selected and installed while KB894537 is installed. These hotfixes are listed in the
Service Release 6.6 Microsoft hotfix feature tree.
Issue: The storage server fails to reboot when KB840141 and Remote Storage Windows components
are both installed
Description The storage server fails to reboot when Microsoft hotfix KB840141 and Remote
Storage Windows components are both installed on the system.
Workaround
Ensure that hotfix KB896718 (KB840141 is bundled as part of KB896718) is not
selected for installation during the Service Release setup if the Remote Windows
component is already installed on the storage server. If hotfixKB840141is
already installed on the storage server, do not add the Remote Storage Windows
component to the system through the Microsoft Add or Remove Programs applet.
HP Service Release Wizard
Issue: HP Service Release Client and Server fails to repair itself
Description TherepairoptiondoesnotcompleteattimesfortheHPServiceReleaseClientor
the HP Service Release Server.
Workaround 1. Unistall the HP Service Release Server/Client.
2. Run the HP Service Release setup.exe.
Storage Server Service Release 6.6 release notes 7

Issue: HP NAS Updater installed in previous Service Releases cannot be used to install Service Release
6.6
Description
The HP NAS Updater installed with previous Service Releases cannot be used to
launch Service Release 6.6. Attempting to install Service Release 6.6 with the
older utility might result in the error message Version of NAS Updater on
this system does not support installation. Please install
latest version of NAS Updater.
Workaround Install the HP Service Release Wizard bundled with Service Release 6.6 by running
the setup.exe file located at the root level of the Service Release.
Issue: Some ROM Flash components not checked for installation by Service Release Wizard
Description
Some ROM Flash components are not checked for installation in the Component
Updates Selection screen of the Service Release Wizard. A check indicates the
Service Release has a more recent version of the component compared to the
installed version on the system.
The issue applies to the following ROM Flash components:
•DL100 G2 BIOS Update
•HP NC-Series Broadcom Online Firmware Upgrade Utility for Windows Server
2003
•HP NC-Series Broadcom Online Firmware Upgrade Utility for Windows Server
2003 x64 Editions
•HP BladeSystem c-Class Onboard Administrator Firmware Component
•ROM Flash for iLO
•ROM Flash for iLO (Japanese)
•ROM Flash for iLO2
•ROM Flash for iLO2(Japanese)
•ROM Flash Component for Windows - Smart Array P400 and P400i
•ROM Flash Component for Windows - Smart Array P600
•ROM Flash Component for Windows - Smart Array P800
•ROM Flash for Smart Array 641/642
•ROM Flash for Smart Array 6400
•ROM Flash for Windows - MSA20
•HP 6-port SATA RAID Controller Firmware Update (Note: files are extracted
to C:\SP30558)
•Firmware and BIOS for HP SATA HBA with RAID (Note: files are extracted
to C:\SP34281)
Workaround
When a check is supplied by the user for applicable ROM Flash components
listed above, the Service Release Wizard will install the ROM Flash component
supplied with the Service Release. The underlying ROM Flash component installer
determines whether the installed version of the component will be updated or not.
Refer to the cpqsetup.log located at C:\CPQSYSTEM\log to verify the installation
status of the ROM Flash component.
NOTE:
Some ROM Flash components may not be applicable to your system.
Issue: Network drive letter path does not work with the Service Release Wizard
Description The HP Service Release wizard can show an error indicating failure in locating
components when a network share is mapped to a drive letter.
Workaround Provide the complete network UNC path of the HP Service Release component.
Issue: HP Service Release Wizard does not automatically start after installing the prerequisites
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Description After installing the prerequisite components of HP Service Release 6.6, the wizard
will prompt for a restart. After the restart, the wizard might not start automatically.
Workaround
Start the wizard manually by selecting the HP Service Release Wizard on the
desktop. Alternately, the wizard can be started through Start > Program > HP
Service Release > HP Service Release Wizard. This problem will be corrected in
the next release.
Issue: HP Service Release setup does not automatically lauch the HP Service Release Wizard on x64
platforms.
Description After the installation of Service Release, the wizard is not launched automatically.
Workaround
Launch the wizard manually by selecting the HP Service Release Wizard on the
desktop. Alternately, the wizard can be launched through Start > Program > HP
Service Release > HP Service Release Wizard. This problem will be corrected in
the next release.
Issue: Selecting a network path for Windows Server 2003 Service Pack 2 is not accepted
Description
When installing the HP Service Release using the Web update version, a Browse
button appears on the Prerequisite page if Microsoft Windows Server 2003
Service Pack 2 is not installed on the system. If you select a network path for the
Service Pack 2 location, the wizard will not accept it.
Workaround Copy the Microsoft Windows Server 2003 Service Pack 2 installer on the system
locally, and provide the local path for selection.
Issue: TheHPServiceReleaseWizardhangs
Description The HP Service Release Wizard might appear to hang while downloading Service
Release components from a network path.
Workaround The wizard refreshes itself automatically. The refresh occurs every few seconds,
and in certain instances can extend to two minutes. If the hanging issue persists,
restart the system. This will be corrected in the next release.
Issue: Text in the HP Service Release Wizard is not displayed in the local language
Description Component names and descriptions in the HP Service Release Wizard are not
displayed in the local language.
Workaround
1. Click Start > Control Panel.
2. Double-click Regional and Language Options.
3. Click the Advanvced tab.
4. Select the local language from the list.
5. Check the Apply all settings to the current user account and to the default
user profile check box.
6. Click OK.
Enhancements
Service Release 6.6 provides the following enhancements and updates for storage servers:
• HP ProLiant Smart Component Updates x86 Editions
• HP ProLiant Smart Component Updates x64 Editions
• ROM Flash, Firmware, and BIOS Updates
• System Drivers and Components
Storage Server Service Release 6.6 release notes 9

• Java Runtime Environment Update, version 1.6.0 Update 2
• HP Service Release Wizard
NOTE:
Some of the following enhancements and updates may not apply to your storage server.
HP ProLiant Smart Component Updates x86 Editions
The ProLiant Smart Component updates are from the ProLiant Support Pack for Microsoft Windows
Server 2003 x86 Editions, version 7.90.
•CP007671: HP System Management Homepage for Windows
•CP007541: HP ProLiant iLO Advanced and Enhanced System Management Controller Driver
for Windows 2000/Server 2003
•CP007692: HP ProLiant iLO 2 Management Controller Driver for Windows 2000/Windows
Server 2003
•CP007522: AMD Chipset Support for ProLiant Servers for Windows 2000/Windows Server 2003
•CP007357: Intel Chipset Support for ProLiant Servers for Windows 2000/Server 2003
•CP007770: HP ProLiant 64-Bit/133-MHz Single/Dual Channel Ultra320 SCSI HBA and SCxxXe
series SCSI HBA Driver for Windows Server 2003
•CP007703: HP ProLiant Smart Array SAS/SATA Controller Driver for Windows Server 2003
•CP007527: HP 6-Port SATA RAID Controller Driver for Windows 2000/Windows Server 2003
•CP007955: HP ProLiant Smart Array 5x and 6x Controller Driver for Windows 2000/Server
2003
•CP007958: HP ProLiant Smart Array Device Manager Extension for Windows 2000/Server 2003
•CP005783: HP ProLiant Integrated Ultra ATA-100 Dual Channel Driver for Windows
2000/Server 2003
•CP006269: HP ProLiant CSB-6 ATA-100 IDE RAID Driver for Windows 2000/Server 2003
•CP007169: HP StorageWorks Fibre Channel Adapter Kit for the x86 Emulex Storport Driver
•CP007523: HP ProLiant Storage System Driver for Windows 2000/Server 2003
•CP007503: HP StorageWorks Fibre Channel Adapter Kit for the x86 QLogic Storport Driver
•CP007543: HP StorageWorks Fibre Channel Array Notification Driver for Windows 2000/Server
2003
•CP007776: HP ProLiant Remote Monitor Service for Windows
•CP007533:HPProLiantPCIHotPlugControllerDriverforWindows2000/Server2003
•CP007922 HP ProLiant Integrated Lights-Out Management Interface Driver for Windows
2000/Server 2003
•CP007525: HP ProLiant Remote Insight Lights-Out II Board Driver for Windows 2000/Server 2003
•CP007744: HP ProLiant Integrated Management Log Viewer for Windows
•CP007578: HP ProLiant Array Configuration Utility for Windows
•CP007433: HP ProLiant Array Diagnostics Utility for Windows
•CP007432: HP ProLiant Array Configuration Utility (CLI) for Windows
•CP007714: HP NC-Series Intel Driver for Windows Server 2003
•CP007665: HP NC-Series Broadcom Driver for Windows Server 2003
•CP007625: HP Network Configuration Utility for Windows Server 2003
•CP007755: HP Version Control Agent for Windows
•CP007669: HP Insight Management Agents for Windows 2000/Windows Server 2003
•CP008049: HP Lights-Out Online Configuration Utility for Windows 2000/Server 2003
•CP007668: HP Insight Diagnostics Online Edition for Windows 2000/Windows Server 2003
•CP007668: HP High Precision Event Timer NULL INF for Windows 2000/ Windows Server 2003
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