HP Data Protector A.06.11 Quick setup guide

HP Data Protector A.06.11
Integration guide for HP Service
Information Portal
B6960-90167
Part number: B6960–90167
First edition: September 2009

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Contents
About this guide ................................................................... 9
Intended audience ............................................................................................... 9
Documentation set ............................................................................................... 9
Guides ........................................................................................................ 9
Online help ................................................................................................ 12
Documentation map .................................................................................... 13
Abbreviations ...................................................................................... 13
Map ................................................................................................... 14
Integrations ......................................................................................... 15
Document conventions and symbols ..................................................................... 16
General Information ........................................................................................... 17
HP technical support .......................................................................................... 17
Subscription service ........................................................................................... 17
HP websites ...................................................................................................... 17
Documentation feedback .................................................................................... 18
1 Introduction .................................................................... 19
Component list .................................................................................................. 20
Product capabilities and integration benefits ......................................................... 20
How Data Protector integrates with SIP ................................................................. 21
Related Data Protector integrations ...................................................................... 22
2 Installing the integration ................................................... 23
Planning the integration ..................................................................................... 23
Installing the integration ..................................................................................... 24
Prerequisites ............................................................................................... 24
Dependencies ...................................................................................... 26
Installing on the Data Protector Cell Server ..................................................... 26
Establishing Data Protector/SIP Communication ........................................ 26
Installing on a Windows SIP Server ............................................................... 26
Installing on an HP-UX SIP server ................................................................... 27
Installing on a Solaris SIP server .................................................................... 28
Integration guide for HP Service Information Portal 3

Installing on a web server ............................................................................ 28
Installing on a Windows web server ....................................................... 29
Installing on an HP-UX web server .......................................................... 29
Installing on a Solaris web server ........................................................... 30
3 Customizing the integration .............................................. 33
Setting up backup groups on Data Protector .......................................................... 33
Editing ConfigSpec.xml ...................................................................................... 33
Log Location, Log Level ................................................................................ 34
Filter Level ................................................................................................. 34
Refresh Rate ............................................................................................... 34
Gauge Settings .......................................................................................... 35
Cell Manager Setting .................................................................................. 36
4 Creating customer models and portal views ........................ 37
Customer models ............................................................................................... 37
Importing the customer model ....................................................................... 38
Management data filter ...................................................................................... 38
Adding and removing services in a portal view ..................................................... 39
5 Modules ........................................................................ 41
Data Protector protection status module ................................................................ 41
Data Protector protection status gauge ........................................................... 41
All Hosts Backup Statistics report ............................................................ 41
Client Host Backup report ...................................................................... 42
Host Statistics report .................................................................................... 43
Detail view .......................................................................................... 44
Editing the Data Protector protection status module .......................................... 44
Using the Protection Status—Edit page .................................................... 44
Protection status criteria ......................................................................... 45
Editing PortalView.xml directly ................................................................ 45
Data Protector reports module ............................................................................. 45
Data list trees ............................................................................................. 46
Object last backup ...................................................................................... 46
Editing the Data Protector reports module ....................................................... 46
Editing PortalView.xml directly ................................................................ 47
Establishing global settings for reports .......................................................... 47
Data Protector backup session list report module .................................................... 47
Editing the Data Protector backup session list report module ............................. 48
Editing PortalView.xml directly ...................................................................... 48
Establishing global settings for reports ........................................................... 48
4

Data Protector error messages module ................................................................. 49
Adding a Data Protector error message module to your portal view—GUI ......... 49
Editing the Data Protector message module .................................................... 50
Editing PortalView.xml directly ...................................................................... 51
Establishing Global Settings for Reports ......................................................... 51
6 Uninstalling the integration ............................................... 53
7 Troubleshooting ............................................................... 55
Error messages ................................................................................................. 55
Index ................................................................................ 57
Integration guide for HP Service Information Portal 5

Figures
Backup group mappings ................................................................... 331
Customer model .............................................................................. 382
Management data filter overview ....................................................... 393
6

Tables
Document conventions ...................................................................... 161
Software requirements—Data Protector ............................................... 252
Software requirements—SIP .............................................................. 253
Integration guide for HP Service Information Portal 7

8

About this guide
This guide describes how to install, configure, and use the integration of Data Protector
with HP Service Information Portal. It discusses how to use the portal for Data Protector
service management.
Intended audience
This guide is intended for backup administrators, with knowledge of:
•HP Service Information Portal (SIP)
•HP Data Protector concepts
Documentation set
Other documents and online Help provide related information.
Guides
Data Protector guides are available in printed format and in PDF format. Install the
PDF files during the Data Protector setup procedure by selecting the English
documentation & Help component on Windows or the OB2-DOCS component
on UNIX. Once installed, the guides reside in the Data_Protector_home\docs
directory on Windows and in the /opt/omni/doc/C/ directory on UNIX.
You can find these documents from the Manuals page of the HP Business Support
Center website:
http://www.hp.com/support/manuals
In the Storage section, click Storage Software and then select your product.
•HP Data Protector concepts guide
This guide describes Data Protector concepts and provides background information
on how Data Protector works. It is intended to be used with the task-oriented online
Help.
Integration guide for HP Service Information Portal 9

•HP Data Protector installation and licensing guide
This guide describes how to install the Data Protector software, taking into account
the operating system and architecture of your environment. This guide also gives
details on how to upgrade Data Protector, as well as how to obtain the proper
licenses for your environment.
•HP Data Protector troubleshooting guide
This guide describes how to troubleshoot problems you may encounter when using
Data Protector.
•HP Data Protector disaster recovery guide
This guide describes how to plan, prepare for, test and perform a disaster recov-
ery.
•HP Data Protector integration guides
These guides describe how to configure and use Data Protector to back up and
restore various databases and applications. It is intended for backup administrators
or operators. There are four guides:
•HP Data Protector integration guide for Microsoft applications: SQL Server,
SharePoint Portal Server, Exchange Server, and Volume Shadow Copy Service
This guide describes the integrations of Data Protector with the following Mi-
crosoft applications: Microsoft Exchange Server, Microsoft SQL Server, and
Volume Shadow Copy Service.
•HP Data Protector integration guide for Oracle and SAP
This guide describes the integrations of Data Protector with Oracle, SAP R3,
and SAP DB/MaxDB.
•HP Data Protector integration guide for IBM applications: Informix, DB2, and
Lotus Notes/Domino
This guide describes the integrations of Data Protector with the following IBM
applications: Informix Server, IBM DB2, and Lotus Notes/Domino Server.
•HP Data Protector integration guide for VMWare, Sybase, Network Node
Manager, and Network Data Management Protocol Server
This guide describes the integrations of Data Protector with VMware Virtual
Infrastructure, Sybase, Network Node Manager, and Network Data Manage-
ment Protocol Server.
•HP Data Protector integration guide for HP Service Information Portal
This guide describes how to install, configure, and use the integration of Data
Protector with HP Service Information Portal. It is intended for backup administrat-
ors. It discusses how to use the applications for Data Protector service manage-
ment.
About this guide10